PICKPOCKETING MWALLETS. A guide to looting mobile financial services
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1 PICKPOCKETING MWALLETS A guide to looting mobile financial services
2 THE GRUGQ Info Sec researcher since 1999 Experience Telcoms Info Sec Banking Info Sec Leads to Mobile Financial Security
3 MOBILE FINANCIAL APPS
4 MOBILE FINANCE STAKEHOLDERS
5 MOBILE FINANCE STAKEHOLDERS Mobile Service Provider Telco Operators
6 MOBILE FINANCE STAKEHOLDERS Mobile Service Provider Telco Operators Financial Services Provider Financial Institutes Banks, etc. Telco Operators
7 APPLICATIONS Mobile Banking Operator provides channel to financial service Mobile Wallet Operator provides financial services
8 MOTIVATORS Financial Institutions (FI) Users configure mobile banking once Reduce churn Operators Increase value of relationship Reduce churn
9 SECURITY GOALS Authenticate the customer Provide end-to-end security Confidentiality Integrity Availability At least as secure as an ATM
10 RISKS
11 RISKS Identity Lost / stolen phone Financial Fraud Non-repudiation
12 MORE RISKS Communications channel Monitoring / Sniffing Message Injection / Spoofing Duplicates
13 NOT RISKS (YET?) Mobile Malware Not prevalent Fractured mobile platform landscape
14 COMPONENTS
15 MOBILE ELEMENTS Handset Over The Air (OTA) Carrier Aggregator Financial Institution (FI)
16 ELEMENTS Aggregator Internet Carrier FI Carrier Network Base Station Mobile Handset
17 PLATFORMS
18 HANDSET PLATFORMS Web Application Thick Client SIM Card Application (STK)
19 WEB APP
20 WEB APP Easy to deploy
21 WEB APP Easy to deploy Easy to develop
22 WEB APP Easy to deploy Easy to develop Cross platform support
23 WEB APP Easy to deploy Easy to develop Cross platform support Limited control over look and feel
24 WEB APP Easy to deploy Easy to develop Web app security SQL injection, XSS Cross platform support Limited control over look and feel
25 WEB APP Easy to deploy Easy to develop Cross platform support Web app security SQL injection, XSS Slow data link Limited control over look and feel
26 WEB APP Easy to deploy Easy to develop Cross platform support Limited control over look and feel Web app security SQL injection, XSS Slow data link Expensive data plans
27 WEB APP Easy to deploy Easy to develop Cross platform support Limited control over look and feel Web app security SQL injection, XSS Slow data link Expensive data plans Subset of phones support browsers
28 THICK CLIENT
29 THICK CLIENT Complete control over look and feel
30 THICK CLIENT Complete control over look and feel Powerful operating environment
31 THICK CLIENT Complete control over look and feel Powerful operating environment Easy to develop*
32 THICK CLIENT Complete control over look and feel Fractured handset platform landscape Powerful operating environment Easy to develop*
33 THICK CLIENT Complete control over look and feel Powerful operating environment Fractured handset platform landscape Vulnerable to local attacks Easy to develop*
34 THICK CLIENT Complete control over look and feel Powerful operating environment Easy to develop* Fractured handset platform landscape Vulnerable to local attacks Hard to secure Phone developers are not very security aware
35 SIM APPLICATION
36 SIM APPLICATION More secure (potentially)
37 SIM APPLICATION More secure (potentially) Works on all SIM cards
38 SIM APPLICATION More secure (potentially) Works on all SIM cards Mature development environment
39 SIM APPLICATION More secure (potentially) Works on all SIM cards Mature development environment Deployable OTA
40 SIM APPLICATION More secure (potentially) Works on all SIM cards Mature development environment Deployable OTA Secure against malicious phone
41 SIM APPLICATION More secure (potentially) Cumbersome interface Works on all SIM cards Mature development environment Deployable OTA Secure against malicious phone
42 SIM APPLICATION More secure (potentially) Works on all SIM cards Mature development environment Cumbersome interface Looks terrible No multimedia Deployable OTA Secure against malicious phone
43 SIM APPLICATION More secure (potentially) Works on all SIM cards Mature development environment Deployable OTA Secure against malicious phone Cumbersome interface Looks terrible No multimedia Restricted operating environment Low power Low memory
44 MBANKING ARCHITECTURE SMS input Operator HTTP(S) input Aggregator XML input Financial Institution
45 MWALLET ARCHITECTURE SMS input Operator HTTP(S) input Operator - application Database manipulation
46 BACKEND PLATFORMS Problems Lack of verifiable audit trail Single entry book keeping
47 CONCERNS
48 HANDSET CONCERNS Identity Lost / Stolen Monitoring / Spoofing Malicious (e.g. hackers) Infected (not yet )
49 OTA CONCERNS Monitoring GSM encryption is cracked GSM monitoring equipment < 1000
50 OPERATOR CONCERNS Monitoring SMS processing is unencrypted Injection Spoofing SMS from SMSC is trivial
51 OPERATOR CONCERNS, CONT.
52 OPERATOR CONCERNS, CONT. Mobile Banking is Value Added Service (VAS) Ringtones, wallpaper, $10 tetris clones, all your financial data
53 OPERATOR CONCERNS, CONT. Mobile Banking is Value Added Service (VAS) Ringtones, wallpaper, $10 tetris clones, all your financial data Security awareness is limited Toll fraud: will this result in revenue leakage?
54 OPERATOR CONCERNS Poor understanding of financial risk management
55 AGGREGATOR Monitoring Malicious employees Other customers Injection See above.
56 FINANCIAL INSTITUTIONS Poor understanding of Operator concerns
57 RECOMMENDATIONS
58 RECOMMENDATIONS Identify customers via a unique mfin PIN + phone Transmit the PIN hashed with the message data Add a unique message ID (timestamp) per customer per request
59 Require customer notification for dangerous operations, e.g. transfers Signup process should include in-branch application Require secure audit trails for all transactions
60 FINANCIAL REGULATIONS Require the Carrier to follow financial regulations regarding access and control over the messages Require the Aggregator to follow financial regulations regarding access and control over the messages
61 Use an STK application on the handset Require code review before it goes live Require security reviews over major components of the environment Mobile app Carrier environment Aggregator environment
62 Develop a clear customer service management plan for lost / stolen handsets Work with the carrier Ensure it doesn t automatically cancel CC/ATM
63 ENCRYPTION KEYS Manage the encryption keys/certificates used by the application Work with the Carrier on SIM keys Work with the Aggregator
64 CONCLUSION mfin Apps present unique challenges Trust relationships with third parties Difficult application environments No existing best practices Vendors have immature products
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