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1 CURRICULUM VITAE OF PROFESSOR FRANCIS NDUNGU KIBERA PhD,FKIM School of Business University of Nairobi P.O. Box Mobile: / Dated: October

2 Curriculum Vitae Name : Professor Francis Ndungu Kibera, OGW, PhD Current Position : Professor of Strategic Marketing and Management School of Business, University of Nairobi Address : P.O. Box Nairobi, Kenya Telefax : Cell: : / MEMBERSHIP OF PROFESSIONAL ASSOCIATIONS Fellow, Marketing Society of Kenya (FMSK) Fellow, Kenya Institute of Management (FKIM) Fellow, American Biographic Institute (FABI) Fellow, Institute of Certified Public Secretaries of Kenya (FCPSK) Member, Kenya National Academy of Sciences (KNAS) Member, International Advisory Council for the Marketing Profession KEY QUALIFICATIONS Professor Francis N. Kibera holds a Doctor of Philosophy (PhD) degree in Business Administration from University of Toronto, and a Master of Business Administration from University of Alberta, Canada. He did his Bachelor of Commerce degree program at the University of East Africa (University College, Nairobi). He has wide experience in research and consultancy in areas of strategic marketing, consumer behaviour, customer care, institutional development and capacity building. He has extensive experience of over 30 years as a senior academician in the Department of Business Administration, School of Business University of Nairobi. He has extensively consulted in Marketing and capacity building with many institutions of higher learning including University of Zimbabwe, University of Botswana, University of Namibia, University of Zambia, Makerere University, University of Dar-es saalam, Kenyatta University, Presbyterian University of East Africa, and Africa Nazarene University to name but a few. Other clients have included the Ministry of State for Public Service, Kenyatta International Conference Centre, Kenya National Library Service, National Water Conservation and Pipeline Corporation, Kenya Roads Board, Kenya Meat Commission, Kenya Education Staff Institute, Ministry of Education, Science and Technology, Royal Insurance Company of East Africa, Kenya Utalii College, Capital Markets Authority, Ministry of Tourism, Directorate of Personnel Management (DPM), - 2 -

3 Institute of Certified Public Secretaries of Kenya (ICPSK), Kenya Accountants and Secretaries National Examinations Board (KASNEB), Kenya Institute of Administration (KIA), Cooperative Bank Ltd, Kenya Tourist Board, Insurance Regulatory Authority (IRA), Kenya Tea Development Agency (KTDA), SACCO Societies Regulatory Authority (SASRA), Federation of Kenya Employers, National Fund for the Disabled of Kenya, among others. Professor Kibera has a vast regional experience having handled management consultancy assignments in Botswana, Ethiopia, Malawi, Lesotho, Tanzania, Uganda, Zambia, Swaziland, Zimbabwe, Namibia and South Africa. He has also studied problems and opportunities of transferring western management know-how to Kenya; challenges and prospects of female entrepreneurship in small-scale enterprises in Kenya; and institutional capacity of Kenya Wildlife Service, Kenya Railways Corporation, and the Nairobi Securities Exchange. EDUCATION : Faculty of Management Studies, University of Toronto, Ontario, Canada - Awarded the degree of Doctor of Philosophy in Marketing in : Master of Business Administration (MBA), University of Alberta, Canada. - Awarded MBA degree : Bachelor of Commerce (B.Com), University of East Africa (University College, Nairobi). ACADEMIC AWARDS, HONOURS AND RESEARCH GRANTS 2010 : Awarded Fellowship (Hon.) of Institute of Certified Public Secretaries of Kenya (ICPSK) : Awarded fellowship of Marketing Society of Kenya : Awarded International Educator of the Year 2006 by International Biographical Institute Cambridge, England : Admitted to the membership of the Kenya National Academy of Sciences : Awarded International Educator of the year 2001 by International Biographical Institute, Cambridge England : Awarded Distinguished Leadership Award by the American Biographical Institute : Awarded the National Order of the Grand Warrior of Kenya (OGW) by his Excellency the President of the Republic of Kenya : Awarded Fellowship of the Kenya Institute of Management

4 EMPLOYMENT RECORD July 1998 to present : Professor of Strategic Marketing and Management, School of Business, University of Nairobi June 1998 : Associate Professor of Marketing, School of Business : Senior Lecturer, School of Business, University of Nairobi : Lecturer, School of Business, University of Nairobi. LEADERSHIP POSITIONS 1980 Present : Director, Promin Consultants Limited. Jan June 2007 : Chairman, Kenya Accountants and Secretaries National Examinations Board (KASNEB) April 2002 : Non-executive Director, Central Bank of Kenya. July 1997 Sept 2002 : Principal, College of Humanities and Social Sciences, University of Nairobi : Chairman, Income Generating Activities (IGAs) Committee, University of Nairobi Jan Dec 1997 : Vice-Chairman, Board of Kenya Accountants and Secretaries National Examinations Board (KASNEB) : Member of Registration of Accountants Board (RAB). Oct June 1997 : Deputy Principal, College of Humanities and Social Sciences, University of Nairobi : Chairman, Department of Business Administration, University of Nairobi : Chairman, Faculty of Commerce Research and Publications Committee 1986 Present : Chairman, Muchara Enterprises Ltd : Dean, Faculty of Commerce (now School of Business), University of Nairobi - 4 -

5 ACADEMIC AND PROFESSIONAL EXPERIENCE to date : External Examiner, School of Business, Kenyatta University to date : External Examiner, Department of Business Administration (Marketing courses), Africa Nazarene University, Nairobi : External Reviewer of Publications of Dr. Z. Muranda, of Chinhoyi University of Technology, Zimbabwe : External Examiner, PhD Thesis of Geoffrey Bakunda, Makerere University, Business School : Evaluated Curriculum for Master of Business Administration for the Catholic University of Eastern Africa (CUEA) 2004 : Developed the syllabus for the Degree of Bachelor of Business Administration for the Presbyterian University of East Africa (PUEA) : External Examiner, Department of Management Science, University of Namibia : External Examiner, Department of Business Administration, Kenyatta University : External Examiner, Department of Marketing, Faculty of Commerce and Management, University of Dar-es-Salaam, Tanzania. September 1996: June July 1996: November 1995: Evaluation of Business Administration syllabuses of Kenya Highlands Bible College, Kericho for the Commission for Higher Education, February Evaluated the Curriculum for the Bachelor of Arts in Business Administration Degree Programme of St. Paul s Theological College for the Commission for Higher Education (CHE). "Evaluation of the Bachelor of Business Administration and MBA degree Programs at USIU - Nairobi campus", Commission for Higher Education (CHE). June 1995 : "Evaluation of Action Research Reports" for the Association of Management Training Institutes of Eastern and Southern Africa (AMTIESA) : External Examiner, Department of Marketing and Management, Faculty of Commerce, Makerere University, Kampala, Uganda : External Examiner, Department of Business Studies, University of Botswana, Gaborone

6 : External Examiner, Department of Business Administration University of Zimbabwe, Harare : External Examiner, Department of Business Administration, Faculty of Commerce, Kenyatta University, Nairobi : External Examiner, Department of Business Studies, Faculty of Arts, Kenyatta University, Nairobi : External Examiner, Department of Business Administration, The National University of Lesotho, Roma, Southern Africa : External Examiner, School of Business, the Copper Belt University Kitwe, Zambia : External Examiner, School of Business, University of Zambia : External Examiner, Department of Marketing, University of Dar-es-Salaam, Tanzania : Marketing Examiner, Marketing Society of Kenya (MSK) : External Examiner for Postgraduate Diploma in Management, Eastern and Southern African Management Institute (ESAMI), Arusha Tanzania : Examiner for CPA/CPS Management Courses, Kenya Accountants and Secretaries National Examinations Board (KASNEB). POSTGRADUATE THESES SUPERVISION AND EXAMINATIONS A. MBA THESES AND PROJECTS 2011 Kungu Caroline Atieno: An Empirical Investigation of the Marketing Strategies Applied by Micro and Small Enterprises (MSEs) in Masai Market, Nairobi, Kenya Linnet Micere Kaguma: Customer Perceptions of Service Quality Rendered by Insurance Companies in Kenya Onsarigo Jenipher Kerubo: Product Diversification and its Perceived Effect on Growth of Companies: A Case Study of the Nation Media Group Violet Magori : Customer Perceptions of Services offered by Commercial Banks in Kenya: The Case of Kenya Commercial Bank

7 2011 Albert K. Ngigi : Market Segmentation and SACCO Members Needs: A Case Study of Mwalimu National SACCO Members James Kimani Mbui: Business Opportunities for Kenya Stima SACCO Society Limited in a new regulatory environment Robert James Ndiritu: The perceived role of personal selling and performance of Simba Colt and Toyota Companies in Kenya 2010 Nazilla A.R. Ganatra: Perceptions and attitudes of medical doctors at the Aga Khan University Hospital towards generic drugs 2009 Elizabeth Nyambane: An Investigation of attitudes of medical doctors towards e- Marketing practices of pharmaceuticals firms in Nairobi Agnes Nyambura: The perceived influence of marketing promotion on Brand Equity value: A case of the Kenya Commercial Bank Stella Karoki : Factors that influence application of micro marketing mix variables at the branch level of Commercial Banks in Kenya. The case of Equity Bank, Nairobi region 2009 Bahati Mapenzi: The influence of marketing strategies on popularity of Toyota and Nissan brands in Kenya Ofwona Charles: Factors that influence choice of mobile Telephony Service Providers in Nairobi 2007 Mbii J.M : An Empirical Study of Marketing Responses of Tour Operators to changes in Tourism Industry in Kenya Nkukuu C.K. : Determinants of Credit Facility Demanded by the Horticultural Products Exporting Companies in Kenya 2006 Mutua Christine: Customer Patronage up-market Fast Food outlets in Nairobi 2006 Mutuku Rose M.: An Empirical Investigation of the Quality of Customer Service offered by Kenya s Ministry of Finance 2005 Odera C.O : The perceived effect of East African Community Customs Union on the Food and Beverage Manufacturers in Kenya 2004 Gachengo Anne : Determinants of quality of service provided by the Kenya Police Force Melioth Njenga: Attitudes of Selected Stakeholders towards Growth Strategies pursued by large scale retailers in Kenya: The Case of Uchumi Supermarkets Limited

8 2003 Maina J.M : Factors that determine perceived quality of service in the Insurance industry in Kenya: The case of Nairobi Province Mbau E.P : An Empirical Investigation of Creation and Application of Brand Equity in Kenya Hussein, A.K. : Strategic Marketing Practices by Soft Drink firms in Kenya Kassamani H. : The State of Strategic Marketing Practices in Kenya's Sugar Companies 1999 Kibiru Charles R : Differentiation and achievement of competitive advantage by Kenya's Chemical fertilizer companies 1996 Chepyegon George : Awareness and Attitudes of Kenya Hotel Industry's Marketing Executives towards the Societal Marketing Concept 1996 Ndegwa Robert M : An Analysis of Customer Service Offered by Kenya s commercial banks D.G. Barako : Factors which affect Livestock Marketing in North Eastern Kenya W. Gakuru : Factors influencing Kenya's Domestic Tourism Juliet Bii : Marketing of banking services in Kenya D.O. Mutula : Determinants of Organizational buying by Kenya s Manufacturing Companies 1990 Paul Obado : Determinants of Salesforce Motivation in Kenya Anne Gathuo : Application of Marketing Concept by Not-for-profit Organizations in Kenya C. Ngahu : Extent to which firms in Kenya have adopted the Societal Marketing Concept 1986 C. Masinde : Perceived Quality of Service: The case of Kenya Airways M. Kabengi : Government Export Promotion: A review of Kenya Export year Program G. Testamicael : Improving Managerial Communication: A case study of the Ministry of Finance, Kenya Naomi Kusero : Agricultural Marketing in Kenya: A review of Agricultural Marketing Societies' roles, activities and an evaluation of their performance - 8 -

9 1984 E.Mududa : Developing Trained Personnel for improved satisfaction: A study in the Kenya Civil Service P.Chepkurui : A Study of Marketing of Agricultural Products by Roadside Traders (Hawkers) in Nairobi 1981 S.Mudhune : The impact of Kenya Railways' Supervisory Training Program on Supervisors' Managerial Skills Grace L. Musoke : Export Marketing Research for Africa: The Kenyan Experiences Leah Muma : Marketing in Kenya: A case study of the Functions of Rural Markets in Kisumu District. I have also assisted in the supervision of more than thirty other MBA theses/projects. B. DOCTORAL THESES AND PROJECTS SUPERVISION B1: Completed Work B1 (i) : Independent Conceptual Study Papers 2012 Nguthuku Stephen : A Critical Review of Literature on Adoption and Diffusion of Mobile Banking in Kenya Birungi Mabel : Customer Complaints Behaviour, Service Recovery and Behavioural Responses Sarah W. Kimani : A review of the literature on service quality in higher education 2011 Mbugua Dorris : Market Orientation and Competitive Advantage Through Targeting Base of the Pyramid Consumers 2011 Kabare Ndungu : A review of Customer Satisfaction models and their application in Kenya Jane W. Kinyua : Analysis of the role of social marketing in developing effective HIV/AIDS interventions by Community based organizations (CBOs) Isaac M Nkari : The branding of fresh agricultural products with special reference to fresh fruits and vegetables in Kiambu District - Kenya: A review of possibilities

10 B1(ii): Completed Doctoral Theses 2011 Abisay Lumosi Mudaki: The Effect of Risk Underwriting Decisions on Performance of Insurance Firms in Kenya (External Examiner, Masinde Muliro University) Mugambi M Nchebere: PIMS and Corporate Performance: The Influence of Strategic Capabilities and Contextual Factors in Kenya (External Examiner, Kenyatta University) 2011 Evangeline Gichunge : The Effect of Formal Strategic Management on Organizational Performance: A case of selected medium sized manufacturing enterprises in Nairobi, Kenya (Principal Supervisor) Nicholas K. Letting : Transformational Leadership, Strategy and Organizational Performance among the Large Private Enterprises in Kenya 2011 John Kuria Thuo : Customer Relationship Management Practices and Competitiveness of Commercial Banks in Kenya (Principal Supervisor) 2010 Haron Moris Ole Sirima: The effects of Long-term Credit on Entrepreneurial Behaviour and Enterprise Performance among SMEs in Kenya (External Examiner, Kenyatta University) 2008 Robert Kagiri Mwihia : Knowledge Management Strategy, Organizational Competence and Competitiveness in Kenya s Commercial Book Publishing Industry. Unpublished PhD thesis, University of Nairobi (Internal Examiner) 2008 Vincent Okoth Ongore: Effects of Ownership Structure, Board Effectiveness And Managerial Discretion on Performance of Listed Companies in Kenya. Unpublished PhD thesis, University of Nairobi (Internal Examiner) Macharia Irungu : The Effect of Top Management Teams on Organizational Performance. Unpublished PhD thesis, University of Nairobi (Principal Supervisor) 2007 Justus M Munyoki : The effects of technology transfer on organizational performance: The Case of Medium and Large Scale Beverage and Food Manufactures in Kenya. Unpublished PhD thesis, University of Nairobi (Principal Supervisor) 2004 Bakunda Geoffrey : Management Competence and Firm Internationalization in Uganda (External Examiner, Makerere University)

11 2001 Boniface Sababu : Evaluation of Cooperative Business Policy in Kenya. Unpublished PhD thesis, Egerton University (Principal Supervisor) 1998 Elijah B. Ndemo : Development of a Management Support System for the Growth Strategy of Micro Enterprises in Kenya. University of Sheffield (Joint Supervisor with Professor Andrew Tylecote) 1996 J.M. Chege : Factors that influence Channel Selection decisions in Kenya. Unpublished Doctor of Philosophy Thesis, Kenyatta University (co-supervised with Professor Mwabu) 1997 Gregory S. Namusonge : Determinants of Growth Oriented Small and Medium Enterprises in Nairobi, Kenya. Unpublished PhD thesis; Jomo Kenyatta University of Agriculture and Technology, (Internal Examined the thesis) Shri Manmadhan : Management Practices in the Textile Industries in the Public Sector, Kerala, South India (University of Kerala), (External examiner) Lettice K. Rutashobya : Determinants of Retail Price Mark-ups in Dar-es- Salaam Region. Unpublished Doctor of Philosophy Thesis, University of Dar-es-Salaam (Principal supervisor). B2: On-going Doctoral Theses Supervision 2012 Kinoti Mary N. : Green Marketing, Corporate Image, Organizational Characteristics and Performance of ISO Certified Organizations in Kenya Kabare Ndungu : The influence of quality drivers, managerial focus and Customer perceptions on customer satisfaction in large maize flour millers in Nairobi, Kenya Edward Owino : The effect of Service Quality and Corporate Image on Customer Satisfaction among University Students in Kenya 2012 Chindia Elijah : Forecasting Techniques, operating Environment and Accuracy Of Performance Forecasting For the Large Manufacturing Companies in Kenya 2012 Isaac Nkari M : The Relationship between availability of drivers of Branding and development of brands for fresh fruits and Vegetables marketed in Kiambu County

12 PUBLICATIONS AND RESEARCH PAPERS A. Books and Book Chapters a. Challenges and Prospects of Female Entrepreneurship in Small Enterprises in Kenya, Chapter 12 of African Entrepreneurship and Small Business Development of Lettice Rutashoya and Donath Olomi (Eds.), b. Fundamentals of Marketing: An African Perspective; Nairobi: Kenya Literature Bureau, 1998 (With Professor B.C. Waruingi). c. Introduction to Business: A Kenyan Perspective (editor); Nairobi: Kenya Literature Bureau, d. Overview of Business Chapter 1 of Introduction to Business, Kenya Literature Bureau, e. Marketing Management, Chapter 12 of Introduction to Business, Kenya Literature Bureau, f. Marketing and Competitiveness in Africa, Chapter 19 of Handbook of Management in Africa by M. Wiaguchu (ed), Greenwood Publishing Group, Inc. (USA), g. Marketing Strategies for Small Enterprises in Sub-Saharan Africa: The Case of Kenya in Proceedings: Faculty of Commerce, Makerere University, h. Problems and Opportunities of Transferring Western Marketing Know-how to Eastern Africa, in Proceedings on Transfer of Management Know-how to Developing Countries, McGill University, Montreal, Canada, March B: ARTICLES AND RESEARCH PAPERS a. Thuo J K., Kibera Francis N., et al. (2012) Customer Relationship Management Practices and the Marketing Productivity of Commercial Banks in Kenya, Nairobi: 3 rd African International Business and Management Conference (AIBUMA), Nairobi from July 12-13, b. Munyoki, J.M., Kibera, F.N and Ogutu, M. (2011): The Influence Of Technology Transfer On Organizational Performance: A Study Of Medium And Large Manufacturing Firms In Selected Industries In Kenya. ICAESB Journal, Dar ss Salaam. c. Munyoki, J.M., Kibera, F.N and Ogutu, M. (2011): Effect of Demographic Characteristics on the relationship between Technology transfer and organizational performance: A study of medium and large manufacturing firms in selected industries in Kenya. Business Administration and Management Vol 1 (6) pp

13 d. Kibera L W and Francis Kibera (2011). The Determinants of Learning Achievement of Public Primary School Children in Kenya. Nairobi: Journal of African International Business and Management e. Kibera L W and Francis Kibera (2011). Guidelines for Writing Academic Research Projects. Fountain. Journal of Faculty of Education, November 3, pp f. Munyoki, J.M., Kibera, F.N and Ogutu, M. (2010): Extent To Which University- Industry Linkage Exists In Kenya: A Study Of Medium And Large Manufacturing Firms In Selected Industries In Kenya. Business Administration and Management Vol 1(4), pp , 13.April 2011 g. Kibera FN. Communication and Modernization in Central Kenya: An Experiment, Business Management Review, Faculty of Commerce and Management, University of Dares-Salaam, Volume 2, No. 2 (March June 1999), pp h. Kibera F.N. The Impact of Print Communication of the Adoption of Innovations by Kenyan Farmers, Nairobi Journal of Management, University of Nairobi, Vol. I, II, Jan. June 1996, pp i. Kibera, F N. A survey on Marketing Research conducted in Kenya. Nairobi Management Journal, Vol. 1 July 1996, pp j. Kibera, F N. The Role of the Cooperative Movement in Kenya s Socioeconomic Development, Journal of Business Administration, University of Dhaka, Vol. 21, No. 1 & 2, 1995 pp k. Kibera, FN. The Problems, Limitations and Future Prospects of Kenya s Cooperative Movement, Marketing Review, Vol. 6; 1994, pp l. Kibera, F N. The Transfer of Western Marketing Know-how to East Africa, Journal of Business Administration, Institute of Business Administration, University of Dhaka, Vol. 14 (October 1988), pp m. Kibera, F N An Input-Output Model for Analyzing Retailing Systems in Kenya:, SOKONI Journal of Marketing Society of Kenya, June n. Kibera, F N. The Effect of Message Content and Source Credibility of Information Gain by Coffee Smallholders in Central Kenya, Journal of Management Business and Economics, Institute of Business Administration, University of Dakar, Dhaka, Vol. 11, No. 3 (July 1985) pp o. Kibera, F N On Measuring Literacy, Management, Journal of the Kenya Institute of Management, October 1984, pp

14 p. Kibera F N. Middlemen: Are they Necessary in Kenya s Product Distribution Systems? Management, October 1984, pp and 33. q. Kibera F.N. A Critical Review of Communication Theory, Journal of African Management Vol. x August 1982, pp 2 8. r. Kibera, F N. How Rural Buyers View Different Sources of Agricultural Information. Management, Journal of Kenya Institute of Management, January s. Kibera F N. Rural Buyers Exposure to mass media, Management, Journal of Kenya Institute of Management, January t. Kibera F N. A bird s eye view of Factors influencing Product Distribution Systems in Kenya, CONTACT, Journal of Consumer Association, January, 1980, pp u. Kibera, F.N et al. Need importance as a function of Culture, Background and Job Level. Proceedings. Canadian Association of Administrative Studies, April v. Kibera F N. Thesis Abstract, in Marketing Doctoral Dissertation Abstracts 1979, Chicago: American Marketing Association, w. Kibera F N. Do learning rates differ Between Brands? Proceedings, Canadian Association of Administrative Studies, June 1976 (With Professor Haines). (C) RESEARCH PAPERS AND CONSULTANCY PROJECTS 1: Research Papers and Books 2011: Customer Satisfaction Survey: Brand Kenya Board. 2010: Customer Satisfaction Survey: Ministry of State for Public Service. 2010: Employee Satisfaction Survey: Kenyatta International Conference Centre. 2010: Work Environment Analysis: Kenyatta International Conference Centre. 2010: Nationwide Customer Satisfaction Survey: Public Service Reforms & Performance Contracting, Government of Kenya. 2008: A Customer Satisfaction Survey: Kenya Utalii College 2008: Employee Satisfaction and Work Environment Survey: Kenya Utalii College. 2007: A Baseline Customer Satisfaction Survey: Kenya National Library Services (KNLS). 2006: A National Baseline Survey on Learning Achievement: Ministry of Education Science and Technology, Government of Kenya (GoK)

15 2006: Customer Satisfaction Baseline Survey: National Water Conservation and Pipeline Corporation (NWCPC). 2005: A National Client Satisfaction Survey on the Implementation of Free Primary Education: Ministry of Education Science and Technology (GoK). 2005: Challenges of Service Delivery in Kenya: Education reform and capacity building for policy makers: Ministry of Education Science and Technology. 2004: A Market Survey for the Development Learning Center (DLC) Project, Directorate of Personnel Management (DPM). 1999: Marketing Strategies followed by Small scale Enterprises in Sub-Saharan Africa. Makerere University Business Management Journal, Vol. I, II, Jan. - June 1996, pp Consultancy Projects and Reports 2012: External Monitoring of Cash Transfer for Orphans and Vulnerable Children Programme (3-Year Contract): Ministry of Gender, Children and Social Development (On-going). 2012: Monitoring and Evaluation of NFDK Donation s Programme: National Fund for the Disabled of Kenya (On-going). 2012: Strategic Plan Formulation: Kenya School of Government. 2011: Reviewed Corporate Strategic Plan ( ) for the Kenya Roads Board. 2011: Reviewed Strategic Plan for the National Fund for the Disabled of Kenya. 2011: Reviewed Strategic Plan for the Insurance Regulatory Authority. 2010: Offered strategic planning consultancy service to Narok University College. 2009: Realignment of the five-year Strategic Plan to the Vision : Developed a Strategic Plan for the Kenya Utalii College 2009: Developed a Strategic Plan ( ) for the Kenya Tour Driver Guides Association. 2008: Offered professional consultancy services to three universities: Gretsa University, Kiriri Women University of Science and Technology and Presbyterian University of East Africa

16 2008: Formulated Corporate Strategic Plan ( ) for the Ministry of Tourism, Kenya 2008: Formulated Corporate Strategic Plan for the Institute of Certified Public Secretaries of Kenya 2008: Formulated Corporate Strategic Plan for the Kenya Roads Board. 2007: Formulated Corporate Strategic Plan for Kenya Meat Commission. 2006/07 Formulated Corporate Strategic Plan for Kenya Education Staff Institute Formulated Corporate Strategic Plan for Capital Markets Authority Formulated Corporate Strategic Plan for the Royal Insurance Company of East Africa Formulated Strategic Plan for the Government Training Institutes (Mombasa, Baringo, Matuga and Embu) Formulated Corporate Strategic Plan for the Kenya Roads Board Formulated Strategic Plan ( ) for Mathenge Technical Institute Formulated Corporate Strategic Plan for Consolidated Bank of Kenya Ltd Formulated Corporate Strategic Plan for Kenya Tourist Board Formulated Corporate Strategic Plan for the National Fund for the Disabled of Kenya Formulated Corporate Strategic Plan, for the Kenya Accountants and Secretaries National Examinations Board (KASNEB) Evaluation of the Centre for Corporate Governance Training Programme (Centre for Corporate Governance) Formulated Corporate Strategic Plan ( ) for the University of Nairobi Enterprises and Services (UNES) Ltd Formulated Corporate Strategic Plan for the Federation of Kenya Employers. 3. Seminars, Workshops, Conferences and Study Tours 2012: Attended a Train-the Trainer Seminar in Pretoria, South Africa organized by GfK Verein, Germany

17 2011: Presented a Concept Paper on the Proposed Collaboration of the School of Business with the GFK Group, GFK Verein in Germany. 2011: A resource person for Board of Directors Workshop of Insurance Regulatory Authority (IRA) Presented a paper on Corporate Strategic Planning: The Executive Delicate Balancing Role of ICPAK 16 th Executive Retreat, Held From 23 rd -25 th November 2011, Imperial Resort Beach Hotel, Entebbe, Uganda. 2008: A resource person for Doctoral Symposium organized by Makerere University Business School 2008: A resource person for a Strategic Plan Formulation Retreat for the Institute of Certified Public Secretaries of Kenya (ICPSK) at Machakos Garden Hotel, 22 nd and 23rd November 2008: A resource person for a Strategic Plan Formulation Retreat for the Ministry of Tourism held at Mombasa Beach Hotel, September 2007: A resource person for the Strategic Plan Formulation Retreat for the Road Authorities (Kenya National Highways Authority, Kenya Urban Roads Authority and Kenya Rural Roads Authority) at Pan Afric Hotel Nairobi. 2006: A resource person for a Strategic Plan Formulation Retreat for Kenya Education Staff Institute at KIA, 7th - 9th September 2006: A resource person for a Strategic Plan Formulation Workshop for Capital Markets Authority 2006: A resource source person for a Strategic Plan Formulation Workshop for Mathenge Technical Institute 2006: Presented a paper on "Strategic Planning" for Induction Course to Board of Directors and Senior Managers of Kenya Roads Board at Sun and Beach Hotel, Mombasa, : Attended Performance Contracting Conferences at Utalii Hotel, Nairobi. 2006: Presented a paper on "Pillars of Customer Care" for the Small and Micro-Enterprise Programme (SMEP) Nairobi. 2006: Presented a paper on "Challenges to Education Service Delivery in Kenya" at Seminar of Kenya Education Reform Capacity Building for policy Makers, Mombasa. 2005: Attended a Strategic Plan Formulation Workshop for Government Training Institutes in Mombasa, Matuga, Embu and Baringo

18 2005: Attended Strategic Plan Formulation Workshop for Kenya Roads Board, Merica Hotel-Nakuru. 2004: Attended Strategic Plan Formulation Workshop for Kenya Tourist Board, Mount Kenya Safari Club, Nanyuki. 1996: Presented a paper on Policy Formulation and Decision Making". Paper read during a Seminar for Senior University of Nairobi Administrators, Masinga Lodge, 20th -22nd March. OTHER AREAS OF PUBLIC SERVICE Chairman, Kenya School of Government (KSoG). Chairman of Governing Council, GRETSA University Chairman, Catholic Men Association, St. Gabriel Catholic Church, Thome. Director, Promin Consultants Limited Member, Komothai Professionals and Business People Association. REFEREES Professor Peter O. K Obonyo Deputy Principal, College of Humanities and Social Sciences University of Nairobi P.0. Box NAIROBI Professor Isaac Mbeche Deputy Vice Chancellor, Student Affairs University of Nairobi P.O. Box NAIROBI Professor Lettice K. Rutashobya University of Dar es salaam P.O. Box Dar es salaam

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