The Higher Learning HLC Accreditation Criterion for the. The Criterion and the Core Components. are indicated for. each survey item.

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1 The Higher Learning Commission of the North Central Association of Colleges and Schoolss HLC Accreditation for the Pathways Program, effective January 1, 2013 The and the onents are indicated for each survey item. Item # Item Text ASPS Adult students are made to feel welcome at 1 this institution. 2 Faculty care about me as an individual. Classes are scheduled at times that are onvenient for me. The content of the courses within my major is 4 valuable. Classroom locations are safe and secure for ll students. Financial aid counselors are helpful to adult 6 students. The staff at this institution are caring and 7 helpful. My academic advisor is available at times that 8 are convenient for me. Billing policies are reasonable for adult 9 students. Admissions representatives are 10 knowledgeable. My academic advisor is concerned about my 111 success as an individual. uter labs are adequate and accessible 12 for adult students. 13 The amount of student parking is adequate. Faculty are fair and unbiased in their treatment 14 of individual students. Library resources and services are adequate 15 for adults. 1 d 1 a 2 b, d, e 1 a 1 d, d 2 a 1 a, c 3 a, d, e 2 a, e 3 e 4 b, c 2 a, d, c, 4 a 1G Contact Noel-Levitz with questions: or

2 HLC Accreditation for the Pathways Program, effective January 1, 2013 Item # Item Text ASPS I am able to register for classes I need with 16 few conflicts. 1 d 2 b, d 4 c Business office hours are convenient for adult 17 students. 1 a 5 c 18 Parking lots are well-lighted and secure. 5 c, d My academic advisor is knowledgeable about 19 requirements in my major..d. e 4 b, c 20 Registration processes are reasonable and convenient for adults. 1 a, d 2 b 3 b 21 Tuition paid is a worthwhile investment. 1 d 2 b, e 22 Security staff respond quickly in emergencies. 2 a, d 23 Adequate financial aid is available for most adult students. 1 a 2 a 5 c 24 There is a commitment to academic excellence at this institution. 2 e 3 c, d 4 a, b 25 Admissions representatives respond to adult students unique needs. 2 c, e, d, 26 Faculty provide timely feedback about my progress., d 4 b, c 5 c 27 This institution has a good reputation within the community. 1 My academic advisor is accessible by 28 telephone and ., d I seldom get the "run-around" when seeking 29 information at this institution. 2 c 3 a, c, d 4 b Academic support services adequately meet 30 the needs of adult students. 2 c, e 4 c I am able to register for classes by personal 31 computer, fax, or telephone. 1 a, d 2 b 3 b My classes provide opportunities to improve 32 my technology skills. 2 e 3 b 33 c, d 2 c 3 b, e 4 a, b 5 d Channels are readily available for adult students to express complaints. 2 b 4 a 5 b 2G Contact Noel-Levitz with questions: or

3 HLC Accreditation for the Pathways Program, effective January 1, 2013 Item # Item Text ASPS I receive complete information on the 34 availability of financial aid. 1 a 2 a, b The quality of instruction I receive in my c, 35 program is excellent. 2 e 3 d, e 4 a, b Vending or snack bar food options are readily 36 available., e Part-time faculty are competent as classroom 37 instructors. 2 b, e 3 b, c Career services are adequate and accessible 38 for adult students. 1 a, d 2 b, d 4 a This institution responds quickly to my 39 requests for information. 1 d 2 a 40 Faculty are usually available for adult students outside the classroom by phone, by or in-person. 3 b, c, d 41 Major requirements are clear and reasonable. 1 b 2 b 3 a, d 4 b 42 Nearly all faculty are knowledgeable in their field. 2 e 3 b, c, d 43 This institution offers a variety of payment plans for adult students. 2 a 44 When students enroll at this institution, they develop a plan to complete their degree. 2 b 3 a, c, d 4 c 45 I am able to complete most of my enrollment tasks in one location. 2 a 46 This institution provides timely responses to student complaints. 2 e 3 e 5 d 47 Bookstore hours are convenient for adult students. 1 a, d 2 b 3 b 48 I am aware of whom to contact for questions about programs and services. 1 a 2 b, d 49 There are sufficient options within my program of study. 2 a, b 3 a 4 a, c 50 My advisor helps me apply my academic major to specific career goals. 2 b, e, d 3G Contact Noel-Levitz with questions: or

4 HLC Accreditation for the Pathways Program, effective January 1, 2013 Item # Item Text ASPS 51 Campus item 1 52 Campus item 2 53 Campus item 3 54 Campus item 4 55 Campus item 5 56 Campus item 6 57 Campus item 7 58 Campus item 8 59 Campus item 9 60 Campus item Campus item Campus item Campus item Campus item Campus item Campus item Campus item Campus item Campus item Campus item Cost as factor in decision to enroll. 2 a, b Financial aid/scholarship opportunities as 72 factor in decision to enroll. 1 a, d 2 a Academic reputation as factor in decision to 73 enroll Size of institution as factor in decision to enroll. 2 b c, d 2 b, d, e 4 a 4G Contact Noel-Levitz with questions: or

5 HLC Accreditation for the Pathways Program, effective January 1, 2013 Item # Item Text ASPS Future employment opportunities as factor in 75 decision to enroll. 1 b 2 b 4 a Recommendations from family/friends/employer as factor in decision to enroll. 2 b 3 e Campus location (close to home/work) as factor in decision to enroll. 1 a, b Availability of evening/weekend courses as factor in decision to enroll. 1 c 2 b 3 c, d 4 a Personalized attention prior to enrollment as factor in decision to enroll. 1 a, d 2 a, d 5G Contact Noel-Levitz with questions: or