GRANDIR EN QUALITÉ Québec Survey on the Quality of Educational Daycare

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1 1200, avenue McGill College, bureau 700 Montréal (Québec) H3B 4J8 GRANDIR EN QUALITÉ Québec Survey on the Quality of Educational Daycare Telephone Questionnaire for the ECC (CPE) Coordinator of In-Home Daycares (QP-3) Note to the interviewer: This questionnaire should be administered only in cases where an in-home daycare affiliated with an ECC (CPE) is participating in the survey. It is for the person responsible for managing or coordinating the in-home daycare component of the ECC. This may mean the director-general of the CPE or someone specially designated as having this responsibility, such as the coordinator of in-home daycares. If the same person is responsible for the tow in-home daycares (RSGs) being visited, the QP-3 is administered only once to her. If the person who acts as the coordinator of in-home daycares fills out the QP-2 (because other groups of children in the CPE daycare were selected), only Sections 1 and 2 and Questions 18 and 19 of the QP-3 should be administered. If the two in-home daycares selected were under the responsibility of two different coordinators, the one associated with the first in-home daycare observed is administered all sections of the QP-3, while the second coordinator is administered only Sections 3 to 6 inclusively of the QP-3. Information on multiple selections in the same ECC (CPE) are compiled on a descriptive fiche indicating the selected groups, types of groups (< 18 months, 18 months +, RSG), admin. affiliation (no. of the centre), name of the manager responsible for each group and the telephone number where she can be reached. All the questionnaires will be administered based on this fiche. QP3 (2002)

2 INTRODUCTION Hello! My name is from the Institut de la statistique du Québec (Québec Institute of Statistics), part of the government of Québec. Could I please speak to (the person who coordinates in-home daycares) [INFO IN THE CATI] You are certainly aware that the daycare you work for is participating in the GRANDIR EN QUALITE survey. The inhome daycare provider(s) (RSGs) you coordinate were recently visited by an observer as part of this survey. To complete our data collection, we would like to ask you some questions about your work. Are you available to answer this telephone questionnaire right now? Yes No I would like to remind you that the aim of this survey is to produce data on the quality of educational daycares in Québec and identify associated factors. The observer s visit was designed to collect data on these services, and questionnaires such as this one are designed to collect data on factors associated with the quality of these services. The results will help everyone in the daycare network gain a better understanding of needs and thereby help improve services. Your participation is voluntary, but is necessary to guarantee the preciseness of the results. All the data being collected will be kept completely confidential according to the law governing the Institut, namely the Loi de l Institut de la statistique du Québec. To ensure the quality of the interview process, it is possible that my supervisor may be listening to our conversation. However, this conversation is not being recorded (taped). 2

3 SECTION 1 : CHARACTERISTICS OF THE IN-HOME DAYCARES I would like to begin our interview by asking a few questions on the characteristics of the in-home daycares affiliated with your ECC (Early Childhood Centre) (CPE). 1. In the past 12 months, how many new in-home daycares (RSGs) have been recognized by your ECC (CPE)? Number 2. In the past 12 months, has your ECC (CPE) organized meetings with the in-home daycare providers (the RSGs)? Yes...1 2b If yes, how many times. No Which of the following services does your ECC (CPE) provide to your in-home daycares (RSGs)? Yes No Free Paid a) Training courses If yes, 4a Is this provided free or does the RSG pay for it? 1 2 b) Toy-lending service If yes, 4b Is this provided free or does the RSG pay for it? 1 2 c) Educational resource centre If yes, 4c Is this provided free or does the RSG pay for it? 1 2 d) Bulk (group) purchases of supplies If yes, 4d Is this provided free or does the RSG pay for it? 1 2 e) Bulk (group) purchases of food If yes, 4e Is this provided free or does the RSG pay for it? 1 2 f) Catering service If yes, 4f Is this provided free or does the RSG pay for it? 1 2 g) Collection of daycare fees If yes, 4g Is this provided free or does the RSG pay for it? 1 2 h) Other (specify) : If yes, 4h Is this provided free or does the RSG pay for it? 1 2 SECTION 2 : RELATIONS WITH THE PARENTS Now we are going to talk about relations between the in-home daycares and the parents. 5a. In the past 12 months, has the ECC (CPE) organized meetings with the parents who use an in-home daycare service? Indicate Ø if no meetings were organized Yes...1 5b If yes, how many. No Does the ECC (CPE) have a written policy for welcoming new children and their families to in-home daycares? Yes... 1 No

4 SECTION 3 : WORKING CONDITIONS, WORK EXPERIENCE AND PROFESSIONAL DEVELOPMENT Now we are going to discuss your working conditions and work experience. 6a. What is your level as a manager? (1, 2 or 3) 6b. Your gross annual salary is in which of the following categories? Under $25, Between $25,000 and $29, Between $30,000 and $34, Between $35,000 and $39, Between $40,000 and $44, $45,000 and over As a manager, how many years of experience (equivalent to full-time) do you have in this daycare? years months 8. As a manager, how many years of experience (equivalent to full-time) do you have in daycares for children under 5 years of age recognized by the Ministère (in-home, private or daycare centre affiliated with an ECC CPE), including your current position? years months 9. As a manager, how many years experience (equivalent to full-time) do you have, in any field, including your current position? years months 10a. Have you ever held the position of educator (teacher) for children under 5 years of age in an ECC (CPE) or private daycare? Yes...1!10b. If yes, for how many years? years months No a. Have you ever operated an in-home daycare affiliated with a daycare agency or ECC (CPE)? Yes...1!11b. If yes, for how many years? years months No

5 12. What is your normal work week as manager in the ECC (CPE)? Full-time (32 hrs/wk or more)... 1 Part-time (under 32 hrs/wk) During the past four weeks, on average, how many hours a week did you work as: Indicate Ø if none a. Coordinator or person in charge of in-home daycare services... hours/week on average b. Pedagogical (Educational) Advisor (conseillère pédagogique)... hours/week on average c. Educator... hours/week on average d. Manager of the ECC (CPE) or one of its daycare centres... hours/week on average e. Other Please specify:... hours/week on average 14a. In the past 12 months, did you attend any professional development courses or training sessions given in the daycare or externally? Interviewer: - examples if needed: workshops, courses, training days - Do not include courses or sessions that you yourself conducted Yes... 1!14b. If yes, please specify the total number of hours In the past 12 months: hours No... 2!If no, go to question What were the topics of these (professional development) courses or training sessions? READ THE RESPONSES (Circle all applicable responses) Yes No a. Child development b. Health and safety c. The Ministère s educational program d. Relations with the parents e. Educator/child interactions f. Prevention of sexual abuse g. Early screening for developmental problems h. Links to community services i. Teamwork j. Cultural diversity in the daycare environment k. Human resources management l. Computer programs as management tools m. Educational (pedagogical) management n. Financial management o. Other... Please specify: 1 2 5

6 16. Were you paid to attend these (professional development) courses or training sessions? Always... 1 Sometimes... 2 Never... 3 SECTION 4 : PERCEPTIONS OF WORK SITUATION AND DEGREE OF SATISFACTION Now I am going to ask you a few questions about your degree of satisfaction in your job. 17. For each of the following statements I am going to read to you, please indicate what best describes your work situation most of the time, on a scale of 1 to 5, 1 indicating Never, 2 Rarely, 3 Sometimes, 4 Often, or 5 Nearly Always/Always. (Read the responses if needed ( Never, Rarely, Sometimes, Often, or Nearly Always/Always ) Never Rarely Sometimes Often Nearly Always/ Always a. My work is stimulating and full of challenges b. I feel physically exhausted at the end of my workday c. My work gives me the feeling of accomplishing something important d. I feel emotionally exhausted at the end of my workday e. I have a positive impact on the children s lives f. I feel frustrated in this job g. I feel that I am using my skills and aptitudes in my work h. I am proud of the daycare where I work i. I don t have enough time to do everything there is to do What is your degree of satisfaction in terms of your relations with your in-home daycare providers (RSGs)? Very satisfactory... 1 Satisfactory... 2 Unsatisfactory... 3 Very unsatisfactory What is your degree of satisfaction with regards to your relations with the parents of children in your inhome daycares? Very satisfactory... 1 Satisfactory... 2 Unsatisfactory... 3 Very unsatisfactory

7 20. In general, how would you rate your job satisfaction? Very satisfactory... 1 Satisfactory... 2 Unsatisfactory... 3 Very unsatisfactory... 4 SECTION 5 : DEMOGRAPHIC DATA 21. Indicate the sex of the respondent: Female... 1 Male In what age group are you? Under 20 years of age to 24 yrs to 29 yrs to 34 yrs to 39 yrs to 44 yrs to 49 yrs to 54 yrs years of age or over... 9 SECTION 6 : EDUCATION LEVEL AND TRAINING 23. What is the highest degree, diploma or certificate you have obtained in any field of study? Primary (Elementary) school... 1 High School Diploma (DES)... 2 CÉGEP (Junior College) Attestation (Attestation d études collégiales) (AEC) 3 CÉGEP Certificate (Certificat d études collégiales) (CEC)... 4 CÉGEP Diploma (Diplôme d études collégiales) (DEC)... 5 Certificate (university)... 6 Bachelor s Degree (university)... 7 Master s Degree (university)... 8 Doctoral Degree (including post doctoral studies) (university)... 9 Other, please specify:

8 24a. Do you have a degree, diploma, or certificate directly related to daycare, education of children or child development? Yes... 1 No... 2 If yes, go to question 24b If no, go to question 25a 24b. In these fields, what is the highest degree, diploma or certificate attained? CÉGEP (junior college) Attestation (Attestation d études collégiales) (AEC)... 1 CÉGEP Certificate (Certificat d études collégiales) (CEC)... 2 CÉGEP Diploma (Diplôme d études collégiales) (DEC)... 3 Certificate (university)... 4 Bachelor s Degree (university)... 5 Master s Degree (university)... 6 Doctoral Degree (including post doctoral studies) (university)... 7 Other, please specify: 8 25a. Do you have a degree, diploma or certificate in administration or management? Yes... 1 No... 2 Thank you for participating! If yes, go to question 25b If no, end of questionnaire. 25b. In these fields, what is the highest degree, diploma or certificate attained? CÉGEP (junior college) Attestation (Attestation d études collégiales) (AEC)... 1 CÉGEP Certificate (Certificat d études collégiales) (CEC)... 2 CÉGEP Diploma (Diplôme d études collégiales) (DEC)... 3 Certificate (university)... 4 Bachelor s Degree (university)... 5 Master s Degree (university)... 6 Doctoral Degree (including post doctoral studies) (university)... 7 Other, please specify: 8 8

GRANDIR EN QUALITÉ 2014 Québec Survey on the Quality of Educational Childcare

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