Sprint making business agility real with reliable cloud computing solutions

Size: px
Start display at page:

Download "Sprint making business agility real with reliable cloud computing solutions"

Transcription

1 Sprint making business agility real with reliable cloud computing solutions Partnership with CSC enables enterprise-class cloud services SUMMARY Ovum view Customers of all sizes and in ever-increasing numbers are investigating how cloud computing can become a permanent and effective part of their corporate IT environments. In turn, IT providers are stepping up to deliver a wide spectrum of cloud services. Sprint, in partnership with CSC, provides enterprise-class IaaS offerings that combine Sprint s knowledge and expertise in the network with CSC s decades-long experience in outsourcing. With this combination, Sprint is able to deliver high levels of flexibility, automation, management and security through IaaS for its customers, enabling them to use IT to drive cost benefits and business agility. Key messages Why customers are turning to cloud, and the benefits cloud can deliver What customers want from a cloud services provider The value of Sprint s cloud offering for cloud customers Page 1

2 WHY CUSTOMERS ARE TURNING TO CLOUD AND THE BENFITS CLOUD CAN DELIVER Cloud is becoming key element of successful IT Whether they like it or not, customers must consider cloud as part of the future state of their IT environments. For many customers, the drumbeat around cloud s promised benefits is simply too loud to ignore. Cloud is real, and all customers are considering cloud as part of their short- and long-term IT strategies in order to tap into a multitude of potential benefits. Customers in the short-term can take advantage of cloud strictly as a cost-saving and cost control measure, as cloud services can bring predictable IT operating costs, decreased capital spending, and increased spending flexibility to an organization. However, cloud is not just about cost. Many customers view cloud as an important step in a longer-term transformation, bringing with it new business models, new levels of business agility, and access to new technology trends that will ultimately make their businesses more nimble, efficient and successful. For example, some customers may want to leverage cloud to increase customer satisfaction, or enter new regions or vertical industries, or engage new types of partners. Others want to take the cost savings from a cloud deployment and invest those funds in new initiatives around mobility or business intelligence, making their organizations more competitive. Overall, our research shows that customers see cloud as an enabler to real and substantial business benefits, even if customers initially approach cloud as a way solely to lower IT costs. With these trends as a backdrop, the implementation of Infrastructure-as-a-Service (IaaS) is viewed by many customers as a critical first step toward broader cloud adoption. Some customers are taking a company-wide, transformational approach with cloud, looking to infuse cloud into every part of their business. However, the vast majority is employing an evolutionary approach, preferring to embark on a step-by-step journey to cloud starting with IaaS, and then considering other types of cloud services for additional transformation. IaaS generally covers compute and/or storage resources combined with network resources and associated services via the cloud, delivered from a virtualized environment in a variety of models including: Public: Services available to almost anyone or any organization that taps into a publically available, shared virtualized cloud environment from third-party providers. Private: A virtualized cloud environment dedicated to a single organization, deployed either at a customer s site or off-site from a third-party provider. Virtual private: A private cloud deployed within a virtualized public cloud model, which can be connected to a customer s IT infrastructure through secure network connections. Hybrid: A combination of several cloud services, deployed either on- or off-site. Page 2

3 Each model requires certain levels of security, automation and management in order to achieve the desired benefits whether those benefits are related to cutting costs, improving the business, or both. In many cases, the success of IaaS deployments will determine whether a customer stops, slows or accelerates its cloud journey. What s more, customers' experiences of working with providers to deploy IaaS services will determine their trust and comfort levels for expanding into other types of cloud services so it s important that customers get IaaS right the first time. Cloud services usage and investment Customers, no matter what their size or vertical industry, are fairly united when it comes to their reasons for pursuing cloud services and IaaS. In our Ovum Business Trends Cloud Services survey, we asked 200 respondents all IT decision-makers and or line-of-business leaders with oversight of IT investments -- to rate the factors that influence their decision to invest in cloud services. As reflected in Figure 1, cutting IT or business related costs and improving business agility were rated as the most important factors. Conversely, other results showed that data security and compliance issues not issues related to cost -- were the biggest challenge or impediments to cloud investments among our respondent base. Overall, the results track to what we ve observed in the market: cost take-out remains a primary motivator for cloud and will force many customers to consider it, but only if they re convinced that cloud services can be delivered securely, and within all established compliance and regulatory requirements. Figure 1: Factors influencing cloud services investment Cutting IT costs Cutting overall business costs Improve business agility 3.8 Application modernization Improvement of business processes Data center or IT consolidation Develop innovative new business activities Improve time to market Entry into new markets or lines of business 3.3 Merger or acquistion activities Entry into new geographies Layoffs or staff reduction 2.8 Entry into new vertical industries Least important Most important Average ratings Source: OVUM Page 3

4 Discussions around whether to invest in cloud go hand-in-hand with decisions on how cloud will be utilized. With respect to IaaS, according to our survey results (which included respondents in the US, United Kingdom, Germany and France), disaster recovery, storage backup, and the development of custom in-house applications outpaced other potential IaaS deployments, especially among US-based respondents. Providers such as Sprint often highlight cost-effective disaster recovery and backup as two highly effective IaaS deployments, which could help explain why these two areas scored so well in our survey. In addition, customers need disaster recovery and backup, as horizontal IT functions, to be as reliable and cost-effective as possible, thereby allowing any IT savings to be re-invested in other core areas. WHAT CUSTOMERS WANT FROM A CLOUD PROVIDER Customers need a vendor they can trust The cloud services provider market is a crowded and competitive space leaving some customers confused as to which provider they should engage with. However, as customers delve into the provider landscape, they are very clear on what characteristics and behaviors they want in their cloud services vendor. As shown in Figure 2, our survey respondents cited trust in provider, security expertise, management capabilities, and ongoing support as critical factors in selecting a cloud services provider. It s not surprising that customers rated trust as their most important factor; they will naturally turn to their incumbent providers, vendors with whom they ve worked previously, or wellknown and established vendors as they explore cloud services. However, as shown by our survey results, this is only true if those if those providers have demonstrated an ability to secure, manage and deliver services effectively and reliably. Page 4

5 Figure 2: Factors influencing cloud services selection Trust in the provider 4.4 Security expertise Data/information management expertise Support/problem resolution procedures Flexibility to adjust services as needed Clear and robust SLAs Application expertise Knowledge or your specific vertical industry Management and control of offering Price flexibility Depth and breadth of portfolio Knowledge of your specific geography Location of data centers Least important Most important Average rating Source: OVUM Other results in our survey show that customers need help identifying what workloads/functions can be moved to a cloud model, including IaaS. Cloud services providers need to demonstrate that they can shepherd customers through their cloud services journey at every turn especially if those customers are starting with short-term cloud investments with an eye toward using cloud as a long-term transformational enabler. With customers looking to consolidate the number of strategic IT suppliers and outsourcers they deal with, vendors also will need to continue to prove they can be trusted to implement and run cloud services securely and effectively. This is where the strengths of an incumbent or a wellestablished provider can come into play. Customers know first-hand, or can be reasonably confident, that a well-known provider has a proven track record of providing traditional IT services that address a wide spectrum of customer requirements and the provider should be able to do the same with cloud services. THE VALUE OF SPRINT S IAAS OFFERING FOR CUSTOMERS Sprint s expertise with its MPLS Sprint is on a steady march toward offering a wide variety of cloud computing services, which isn t surprising given today s market trends, and Sprint s experience as a solutions integrator serving customers network, mobility and IT requirements. For the past several years, we ve observed a range of providers IT services firms, outsourcers, software vendors, and telecom/network Page 5

6 providers invest in their cloud services portfolios and capabilities, and increase their cloud outreach to customers in different vertical industries. Each provider group attempts to differentiate their offerings from one another. Telecom providers, including Sprint, view themselves as having a distinct advantage over others, as their experience with delivering secure network services essentially gives them ownership of the cloud. Unlike other IT services vendors that must rely on network provider partnerships for routing and connectivity to the cloud (into either private or public cloud data center resources), providers such as Sprint can enable direct access to the cloud itself. Sprint, in particular, sees its evolution into cloud services as a natural extension of its highperformance, and highly reliable, MPLS network. Some customers, in exploring an initial adoption of cloud services, focus exclusively on their organizations application portfolios, and what workloads can be readily migrated to the cloud (in either a private, virtual private, public or hybrid delivery model). While workload considerations are obviously very important, focusing too much on applications, without considering the impact on an organization s network resources, can derail any cloud services project. Network reliability and flexibility are critical factors in any cloud services discussion, which is why Sprint sees its network, and its experience in managing and securing that network, as such a strategic differentiator compared to other cloud providers. The vendor describes the network as already being cloud aware, with expedited access provisioning and traffic prioritization capabilities, backed up with comprehensive SLAs that are well-known to Sprint s client base. Using the cloud aware network as a base, Sprint can engage customers in broader cloud discussions that encompass IT infrastructure needs, application workloads, and potential IT and business benefits of a cloud project. Throughout these discussions, Sprint can assure customers that its network can provide whatever levels of performance and reliability are required. Sprint s partnership with CSC for IaaS offerings In addition to Sprint s network expertise, we see Sprint exhibiting many of the characteristics that our survey respondents said they look for in a cloud vendor, as noted above: a trusted provider, with extensive security and management capabilities, and strong support procedures and SLAs. Sprint s solution design approach also enables them to work with customers to determine the best cloud use cases for each organization. These characteristics come into sharper focus when considering its partnership with outsourcing heavyweight CSC to deliver new IaaS offerings to the market. Under the terms of this exclusive partnership, announced in July 2012, Sprint will use its Global MPLS network with all of its embedded features to deliver Sprint CloudCompute, a CSC IaaS solution. These IaaS offerings are aimed at US-headquartered customers, both current and prospective Sprint clients. The combination brings together Sprint s skills in network security, provisioning and traffic management with CSC s experience in running and managing data centers, as well as CSC s Page 6

7 profile as a trusted outsourcing provider. In previous reports, we ve commented on CSC s solid portfolio of cloud services, the result of a multi-year investment and development effort. Sprint will provide their customers with secure, private access to IaaS offerings housed and managed at secure CSC data centers. Figure 3: Sprint s IaaS offerings, in partnership with CSC Source: Sprint Figure 3 shows Sprint s IaaS offering, which mirrors how CSC itself takes CloudCompute to market. The offering includes an IaaS layer that provides all of the core underpinnings and essential capabilities needed by customers: virtual machines, storage, CPUs, memory, etc. CloudCompute also includes management and service catalogue capabilities to size and deploy cloud environments. The two off-premise options, public and virtual private cloud, are delivered from CSC's SSAE 16 certified Type III data centers with standard and optional security services, which are further enhanced by the security in Sprint s MPLS network. Sprint s offering comes with a choice of three support tiers (Silver through Platinum) aligned to workload-driven service levels ranging from 99.5% to 99.95% availability guarantees that include both the IaaS environment and Sprint network components. In addition, Sprint can provide a one-stop shop that offers efficiencies for customers: a single combined contract for network and IaaS services, a single invoice, and a single point of contact for service assurance. This is an important point for customers, especially in terms of Sprint building trust among current and new cloud customers, and showing that it can effectively deliver and support its cloud offerings. There will be one global account team working with and supporting Page 7

8 Sprint s cloud customers, monitoring and maintaining high levels of availability for both its network and cloud services, and addressing any issues or problems that may arise. With its CSC partnership and the addition of IaaS in multiple deployment options, Sprint adds to its growing stable of cloud services which currently includes cloud-based unified communications and hosted , with more expansive SaaS offerings on the horizon. Sprint also intends to work closely with CSC, as it engages with IaaS customers, to improve and innovate on its IaaS offerings in order to meet evolving customer needs. CONCLUSIONS Reaching IT and business benefits with cloud Business needs, economic concerns, and customer demands are driving many organizations, of all sizes, to pursue IT strategies that include near and long-term plans for cloud services. The implementation of IaaS is viewed by many customers as a critical first step toward broader cloud adoption. Many customers will implement cloud at first as a tactical point solution with the goal of achieving immediate cost savings. But customers can attain better value for both IT and business if they realize the longer-term strategic value that cloud services can deliver -- if done right at the outset. This is why it s important for customers to work with a provider that can demonstrate how to use cloud tactically and strategically, taking into account what infrastructure, application and critical network resources will be needed for successful cloud projects like IaaS. Customers also want to work with cloud providers that can bring together all of these assets and deliver cloud services securely and reliably, as in many cases customers' experiences with deploying IaaS will determine whether they invest in other types of cloud services. Customers can engage Sprint for their cloud journey Sprint s IaaS offering is coming to market at an opportune time. Customers are searching for the best options for cloud deployments including IaaS, and want to work with proven providers of IT systems that are secure, reliable and well managed. Sprint s partnership with CSC brings together high-profile skills of two trusted providers for IaaS: one with expertise in secure and reliable network services, management and connectivity (as the network is the cloud ), the other with proven, industry recognized experience IT outsourcing and managing secure data centers. Sprint s offering gives customers another strong and viable option as they move ahead with their cloud decisions. What s more, Sprint can engage with customers in discussions about their short- and longer-term journeys toward broader cloud deployments especially as Sprint builds upon both its CSC relationship and its IaaS offering to include additional cloud services. The ability to lead customers Page 8

9 along on this journey is especially important as cloud envelops other emerging trends to the point where any consideration of cloud services will include the evolving connections between cloud, mobility, and data (business intelligence, data management, and analytics). Indeed, many IT services, outsourcing and telecom vendors are already connecting these trends in their discussions with customers. Sprint s ability to contribute to such discussions seems like a natural, given its growing cloud portfolio, and its extensive experience in network and mobility services. Page 9

10 APPENDIX Author Disclaimer John Madden, Principal Analyst, IT Services All Rights Reserved. This study was commissioned by Sprint, with all analysis and commentary independently created by Ovum. Ovum operates under an Independence Charter and the report represents the views of Ovum. Further information on Ovum s Independence Charter is available on request. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the publisher, Ovum (an Informa business). The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please note that the findings, conclusions, and recommendations that Ovum delivers will be based on information gathered in good faith from both primary and secondary sources, whose accuracy we are not always in a position to guarantee. As such Ovum can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect. Page 10

2013 Trends to Watch: Cloud Services

2013 Trends to Watch: Cloud Services 2013 Trends to Watch: Cloud Services The debate on cloud services place in enterprise IT is over Reference Code: IT019 003114 Publication Date: 25 Oct 2012 Author: John Madden SUMMARY Catalyst The debate

More information

Differentiate your business with a cloud contact center

Differentiate your business with a cloud contact center Differentiate your business with a cloud contact center A guide to selecting a partner that will enhance the customer experience An Ovum White Paper Sponsored by Cisco Systems, Inc. Publication Date: September

More information

Opportunities for CSPs in Enterprise-Grade Public Cloud Computing

Opportunities for CSPs in Enterprise-Grade Public Cloud Computing Opportunities for CSPs in Enterprise-Grade Public Cloud Computing Differentiating the public cloud offer: from commodity to enterprise-grade services Reference Code: OT00142-004 Publication Date: May 2012

More information

SIP Trunking: Second-Wave Benefits

SIP Trunking: Second-Wave Benefits Trunking: Second-Wave Benefits trunking initially provided network savings to customers, but there are additional "second-wave" benefits to consider Reference Code: OT00050-002 Publication Date: January

More information

2014 Trends to Watch: Cloud Services

2014 Trends to Watch: Cloud Services 2014 Trends to Watch: Cloud Services Focus moves to hybrid cloud management and leveraging cloud for transformation Reference Code: IT019-003310 Publication Date: 24 Jan 2014 Author: John Madden SUMMARY

More information

I D C V E N D O R S P O T L I G H T

I D C V E N D O R S P O T L I G H T I D C V E N D O R S P O T L I G H T L e ve r a g i n g N e x t - Generation Servi c e D e l i ve r y: T h e M o ve t o C l o ud Servi c e s November 2011 Adapted from CSC Innoventure 2011: Good Things

More information

Public Sector Enterprises and Cloud Computing: Realizing Efficiencies

Public Sector Enterprises and Cloud Computing: Realizing Efficiencies Public Sector Enterprises and Cloud Computing: Realizing Efficiencies Summary Catalyst Cloud technology, and its suitability for public services, continues to be a subject that polarizes CIOs. For some,

More information

Fujitsu Cloud IaaS Trusted Public S5. shaping tomorrow with you

Fujitsu Cloud IaaS Trusted Public S5. shaping tomorrow with you Fujitsu Cloud IaaS Trusted Public S5 shaping tomorrow with you Realizing the cloud opportunity: Fujitsu Cloud iaas trusted Public s5 All the benefits of the public cloud, with enterprise-grade performance

More information

Cloud Computing: It s In Your Future. What You Need to Know about Logicalis and Cloud Computing

Cloud Computing: It s In Your Future. What You Need to Know about Logicalis and Cloud Computing Cloud Computing: It s In Your Future What You Need to Know about Logicalis and Cloud Computing Cloud computing is a transition that is changing the way you will buy, build, operate and consume information,

More information

Accelerate Your Enterprise Private Cloud Initiative

Accelerate Your Enterprise Private Cloud Initiative Cisco Cloud Comprehensive, enterprise cloud enablement services help you realize a secure, agile, and highly automated infrastructure-as-a-service (IaaS) environment for cost-effective, rapid IT service

More information

SWOT Assessment: Eccentex AppBase v5.0

SWOT Assessment: Eccentex AppBase v5.0 SWOT Assessment: Eccentex AppBase v5.0 Analyzing the strengths, weaknesses, opportunities, and threats Reference Code: IT014-002764 Publication Date: 29 Jul 2013 Author: Sue Clarke SUMMARY Catalyst Eccentex

More information

SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst

SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst Cloud Services Brief SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst Abstract: Long-time managed services and disaster recovery specialist SunGard is raising its

More information

Cisco Cloud Enablement Services for Adopting Clouds

Cisco Cloud Enablement Services for Adopting Clouds Cisco Cloud for Adopting Clouds Cisco Cloud for Adopting Clouds help you understand which applications you need to migrate; build business justifications for migrating your applications to a public cloud

More information

SWOT Assessment: FireMon Security Manager Suite v7.0

SWOT Assessment: FireMon Security Manager Suite v7.0 SWOT Assessment: FireMon Security Manager Suite v7.0 Analyzing the strengths, weaknesses, opportunities, and threats Reference Code: IT017-004174 Publication Date: 12 Aug 2013 Author: Andrew Kellett SUMMARY

More information

WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH

WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH Contents I. Private Cloud: Making IT a business partner

More information

The future of application outsourcing: making the move from tactical to strategic

The future of application outsourcing: making the move from tactical to strategic IBM Global Business Services White Paper The future of application outsourcing: making the move from tactical to strategic Application Services Page 2 Contents 2 Introduction 2 Success brings new challenges

More information

Five steps to improving the customer service experience

Five steps to improving the customer service experience Five steps to improving the customer service experience Metrics, tips, and tools for utilizing customer feedback An Ovum White Paper Sponsored by Publication Date: January 2012 INTRODUCTION As the use

More information

2013 ICT Enterprise Insights in the Life Sciences Industry

2013 ICT Enterprise Insights in the Life Sciences Industry 2013 ICT Enterprise Insights in the Life Sciences Industry Key findings from the 2013 survey results Reference Code: IT010-000185 Publication Date: 03 Oct 2013 Author: Andrew Brosnan SUMMARY Catalyst The

More information

View Point. Lifting the Fog on Cloud

View Point. Lifting the Fog on Cloud View Point Lifting the Fog on Cloud There s a massive Cloud build-up on the horizon and the forecast promises a rain of benefits for the enterprise. Cloud is no more a buzzword. The enabling power of the

More information

WHITE PAPER. BMC Software Evaluation for Selecting a Cloud Management Solution Technology Decision Matrix, 2013 14

WHITE PAPER. BMC Software Evaluation for Selecting a Cloud Management Solution Technology Decision Matrix, 2013 14 BMC Software Evaluation for Selecting a Cloud Management Solution Technology Decision Matrix, 2013 14 BMC Software Evaluation for Selecting a Cloud Management Solution Technology Decision Matrix, 2013

More information

WHITE PAPER. How to choose and implement your cloud strategy

WHITE PAPER. How to choose and implement your cloud strategy WHITE PAPER How to choose and implement your cloud strategy INTRODUCTION Cloud computing has the potential to tip strategic advantage away from large established enterprises toward SMBs or startup companies.

More information

GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.

GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business

More information

Leveraging the Private Cloud for Competitive Advantage

Leveraging the Private Cloud for Competitive Advantage Leveraging the Private Cloud for Competitive Advantage Introduction While it is universally accepted that organisations will leverage cloud solutions to service their IT needs, there is a lack of clarity

More information

SWOT Assessment: SafeNet Authentication Service v3.3

SWOT Assessment: SafeNet Authentication Service v3.3 SWOT Assessment: SafeNet Authentication Service v3.3 Analyzing the strengths, weaknesses, opportunities, and threats Reference Code: IT017-004220 Publication Date: 25 Nov 2013 Author: Andrew Kellett SUMMARY

More information

Datacenter Management and Virtualization. Microsoft Corporation

Datacenter Management and Virtualization. Microsoft Corporation Datacenter Management and Virtualization Microsoft Corporation June 2010 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the

More information

> Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK THE PATH TO GROWTH

> Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK THE PATH TO GROWTH > Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK A comprehensive, tool-based framework speeds up the time to value for your cloud-enabled business transformation projects. It s accepted:

More information

IT Evolution: Today and Tomorrow

IT Evolution: Today and Tomorrow IT Evolution: Today and Tomorrow Insights from the VMware 2013 Journey to IT as a Service Survey AUGUST 2013 As virtualization has evolved and matured, some companies are benefiting more than others.

More information

The Evolving Public Cloud Landscape Date: June 2014 Author: Mark Bowker, Senior Analyst and Bill Lundell, Senior Research Analyst

The Evolving Public Cloud Landscape Date: June 2014 Author: Mark Bowker, Senior Analyst and Bill Lundell, Senior Research Analyst Research Brief The Evolving Public Cloud Landscape Date: June 2014 Author: Mark Bowker, Senior Analyst and Bill Lundell, Senior Research Analyst Abstract: ESG research indicates that the corporate usage

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

Five Cloud Strategy Must -Dos for the CIO

Five Cloud Strategy Must -Dos for the CIO Issue 2 Five Cloud Strategy Must -Dos for the CIO 1 Five Cloud Strategy Must -Dos for the CIO When Building a Private Cloud, Start Small, Think Big 5 About Red Hat Featuring research from Even if your

More information

Hosting and cloud services both provide incremental and complementary benefits to the organization

Hosting and cloud services both provide incremental and complementary benefits to the organization 33 Yonge St., Suite 420, Toronto, Ontario Canada, M5E 1G4 W H I T E P A P E R I D C a n d T E L U S E n t e r p r i s e C l o u d S t u d y, 2 0 1 3 : C a p i t a l i z i n g on C l o u d ' s W i n d o

More information

World-Renouned Services

World-Renouned Services World-Renouned Services Digital Intelligence Systems, LLC (DISYS) is a global managed staffing and services company with core capabilities in: Agile Solutions Infrastructure Support Services Application

More information

Top five lessons learned from enterprise hybrid cloud projects

Top five lessons learned from enterprise hybrid cloud projects Top five lessons learned from enterprise hybrid cloud projects Top performer highlights More than half of top performers give users access to selfservice provisioning across both private and public cloud

More information

Right-Sizing Electronic Discovery: The Case For Managed Services. A White Paper

Right-Sizing Electronic Discovery: The Case For Managed Services. A White Paper Right-Sizing Electronic Discovery: The Case For Managed Services A White Paper 1 2 Table of Contents Introduction....4 An Overview of the Options...4 Insourcing: Bringing E-Discovery Processes In-House....4

More information

EBOOK. Industry Trends. 2015 State of Hyperconverged Infrastructure. May 2015. SimpliVity Corporation 2015 www.simplivity.com

EBOOK. Industry Trends. 2015 State of Hyperconverged Infrastructure. May 2015. SimpliVity Corporation 2015 www.simplivity.com EBOOK Industry Trends 2015 State of Hyperconverged Infrastructure May 2015 SimpliVity Corporation 2015 www.simplivity.com 1 EBOOK Industry Trends: 2015 State of Hyperconverged Infrastructure May 2015 HYPERCONVERGED

More information

VMware Hybrid Cloud. Accelerate Your Time to Value

VMware Hybrid Cloud. Accelerate Your Time to Value VMware Hybrid Cloud Accelerate Your Time to Value Fulfilling the Promise of Hybrid Cloud Computing Through 2020, the most common use of cloud services will be a hybrid model combining on-premises and external

More information

IBM Software Cloud service delivery and management

IBM Software Cloud service delivery and management IBM Software Cloud service delivery and management Rethink IT. Reinvent business. 2 Cloud service delivery and management Virtually unparalleled change and complexity On this increasingly instrumented,

More information

Alternatives to Legacy IT Systems: An Unbiased Look at the Current State of the Cloud Market

Alternatives to Legacy IT Systems: An Unbiased Look at the Current State of the Cloud Market Alternatives to Legacy IT Systems: An Unbiased Look at the Current State of the Cloud Market 2012 SAVVIS. All Rights Reserved. 1 Executive Summary There are a limited number of technologies which have

More information

Hybrid Cloud Adoption Gains Momentum

Hybrid Cloud Adoption Gains Momentum Redefining The Role Of IT As Digital Transformation Takes Center Stage GET STARTED Evaluating The Trends In Hybrid Cloud Adoption Organizations have been adopting cloud solutions, both public and private,

More information

Rethinking Cloud Content Collaboration in Financial Services

Rethinking Cloud Content Collaboration in Financial Services Rethinking Cloud Content Collaboration in Financial Services Executive Summary The financial services sector generally prefers to take a risk-averse approach to new technology trends, with the need for

More information

Cisco Cloud Enablement Services for Education

Cisco Cloud Enablement Services for Education Services Overview Cisco Cloud Enablement Services for Education Bringing the Cloud to the Campus In today s higher education environment, IT organizations must keep pace with a long list of competing demands:

More information

2014 HIMSS Analytics Cloud Survey

2014 HIMSS Analytics Cloud Survey 2014 HIMSS Analytics Cloud Survey June 2014 2 Introduction Cloud services have been touted as a viable approach to reduce operating expenses for healthcare organizations. Yet, engage in any conversation

More information

Public Cloud and Managed Communications Services: Right Time, Right Place?

Public Cloud and Managed Communications Services: Right Time, Right Place? : Right Time, Right Place? Market Advisory Report Ashok Kumar Director, Custom Research December, 2013 Current Analysis (www.currentanalysis.com) Washington, D.C. Paris, France Phone: +1 703 404 9200;

More information

SERVICE ORIENTED DATA CENTER (SODC) AND STORAGE. Cisco on Cisco E-Learning Series - Executive Track TRANSCRIPT INTRODUCTION

SERVICE ORIENTED DATA CENTER (SODC) AND STORAGE. Cisco on Cisco E-Learning Series - Executive Track TRANSCRIPT INTRODUCTION SERVICE ORIENTED DATA CENTER (SODC) AND STORAGE Cisco on Cisco E-Learning Series - Executive Track TRANSCRIPT INTRODUCTION Welcome to the Data Center and Storage Networking module part of the Cisco on

More information

Centralized Operations: Strategies for Today and Tomorrow

Centralized Operations: Strategies for Today and Tomorrow Centralized Operations: Strategies for Today and Tomorrow Higher Efficiency, Better Quality, Quicker Readiness Managed Services White Paper Contents 1. Executive Summary... 1 2. Why Centralization Now?...

More information

SkySight: New Capabilities to Accelerate Your Journey to the Cloud

SkySight: New Capabilities to Accelerate Your Journey to the Cloud SkySight: New Capabilities to Accelerate Your Journey to the Cloud There is no longer any question about the business value of the cloud model. The new question is how to expedite the transition from strategy

More information

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care EMC PERSPECTIVE The Private Cloud for Healthcare Enables Coordinated Patient Care Table of Contents A paradigm shift for Healthcare IT...................................................... 3 Cloud computing

More information

Private cloud computing

Private cloud computing White paper Private cloud computing Increase agility and reduce cost Increasing agility and reducing cost with cloud computing Table of contents 2 A time of big IT trends 3 As if IT needed more challenges

More information

COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA

COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA COMPUTACENTER AND SYMANTEC TOGETHER SECURITY STORAGE BUSINESS CONTINUITY INFRASTRUCTURE MANAGEMENT Simplify and strengthen information

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20142013 North North American American Network-Enabled SSL Certificate Cloud Product Product Line Strategy Leadership Leadership Award Award Contents Background and Company

More information

Can Cloud Database PaaS Solutions Replace In-House Systems?

Can Cloud Database PaaS Solutions Replace In-House Systems? Can Cloud Database PaaS Solutions Replace In-House Systems? Abstract: With the advent of Platform-as-a-Service as a viable alternative to traditional database solutions, there is a great deal of interest

More information

Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams

Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams Infrastructure as a Service: Accelerating Time to Profitable New Revenue Streams Cisco Infrastructure as a Service Cisco has made a significant investment in understanding customer needs around data center

More information

A Close-up View of Microsoft Azure Adoption

A Close-up View of Microsoft Azure Adoption Cloud A Close-up View of Microsoft Azure Adoption Business Decision-Makers are Driving Cloud Trends Contents Introduction 3 Key Trends 4 Rates of evaluation and adoption of Azure are high 5 The business

More information

Achieve Economic Synergies by Managing Your Human Capital In The Cloud

Achieve Economic Synergies by Managing Your Human Capital In The Cloud Achieve Economic Synergies by Managing Your Human Capital In The Cloud By Orblogic, March 12, 2014 KEY POINTS TO CONSIDER C LOUD S OLUTIONS A RE P RACTICAL AND E ASY TO I MPLEMENT Time to market and rapid

More information

A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud

A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud WHITE PAPER A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud Abstract Data center consolidation and virtualization have set the stage for cloud computing.

More information

S T R A T E G I C P A R T N E R S H I P D A T A, N E T O W R K S P E O P L E, P R O C E S S, T E C H N O L O G Y, Europe

S T R A T E G I C P A R T N E R S H I P D A T A, N E T O W R K S P E O P L E, P R O C E S S, T E C H N O L O G Y, Europe S T R A T E G I C P A R T N E R S H I P WHERE INNOVATION BEGINS Web-enabled, transparent, optimized business processes, extensive data analytics, continuously innovated business solution for the P&C /

More information

WHITE PAPER. Written by: Michael Azoff. Published Mar, 2015, Ovum

WHITE PAPER. Written by: Michael Azoff. Published Mar, 2015, Ovum Unlocking systems of record with Web and mobile front-ends CA App Services Orchestrator for creating contemporary APIs Written by: Michael Azoff Published Mar, 2015, Ovum CA App Services Orchestrator WWW.OVUM.COM

More information

Case Study: Unifying ITSM Practices and Technology

Case Study: Unifying ITSM Practices and Technology Case Study: Unifying ITSM Practices and Technology SBM Offshore Reference Code: EI025-000007 Publication Date: 17 Jun 2014 Author: Adam Holtby SUMMARY Catalyst As a result of corporate expansions, mergers,

More information

Why enterprise data archiving is critical in a changing landscape

Why enterprise data archiving is critical in a changing landscape Why enterprise data archiving is critical in a changing landscape Ovum white paper for Informatica SUMMARY Catalyst Ovum view The most successful enterprises manage data as strategic asset. They have complete

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

Which Managed Hosting And Private Hosted Cloud Option Is Right For You?

Which Managed Hosting And Private Hosted Cloud Option Is Right For You? A Forrester Consulting June 2014 Thought Leadership Paper Commissioned By AT&T Which Managed Hosting And Private Hosted Cloud Option Is Right For You? Table Of Contents Executive Summary... 1 Select The

More information

Cloud Adoption. The definitive guide to a business technology revolution. shaping tomorrow with you

Cloud Adoption. The definitive guide to a business technology revolution. shaping tomorrow with you Cloud Adoption The definitive guide to a business technology revolution shaping tomorrow with you THE WHITE BOOK OF Cloud Adoption Contents Acknowledgments 4 Preface 5 1: What is Cloud? 6 2: What Cloud

More information

IBM's Adoption of Sugar: A Lesson in Global Implementation

IBM's Adoption of Sugar: A Lesson in Global Implementation IBM's Adoption of Sugar: A Lesson in Global Implementation IBM's agile, collaborative, user-centered approach wins over 45,000 sales people Reference Code: IT020-000022 Publication Date: 24 Apr 2014 Author:

More information

Addressing fundamental cloud questions for the enterprise

Addressing fundamental cloud questions for the enterprise Viewpoint paper Addressing fundamental cloud questions for the enterprise Take the first steps toward cloud computing Table of contents 1 Introduction 1 The evolving cloudscape 1 When to use cloud services

More information

Breaking Through the Virtualization Stall Barrier

Breaking Through the Virtualization Stall Barrier Overview... 2 What is the Virtualization Barrier?... 3 Why Should Enterprises Care... 4 Repeatable Practices for Moving Virtualization Forward... 4 Use Case: Running Your Database in the Cloud... 6 Conclusion...

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Monetizing the Cloud: XaaS Opportunities for Service Providers Sponsored by: EMC Brad Nisbet March 2011 Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015

More information

The Production Cloud

The Production Cloud The Production Cloud The cloud is not just for backup storage, development projects and other low-risk applications. In this document, we look at the characteristics of a public cloud environment that

More information

WWT View Point. Journey to the Private Cloud: Take the First Steps with FlexPod

WWT View Point. Journey to the Private Cloud: Take the First Steps with FlexPod WWT View Point Journey to the Private Cloud: Take the First Steps with FlexPod TABLE OF CONTENTS 1...EXECUTIVE OVERVIEW 2...SECTION 1: THE ROAD TO PRIVATE CLOUDS 3...SECTION 2: START WITH A STABLE INTEGRATED

More information

Cloud Computing in Banking

Cloud Computing in Banking Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and

More information

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile Report Summary By Dennis Drogseth, Dominique Dupuis, Pascal Paysant An ENTERPRISE MANAGEMENT ASSOCIATES (EMA

More information

Get Started on your Journey to the Cloud Retail Industry

Get Started on your Journey to the Cloud Retail Industry Get Started on your Journey to the Cloud Retail Industry Written in collaboration by: Vic Miles Microsoft Retail Solutions Keith Champeau Fujitsu Center of Excellence Published: December 17, 2012 2012

More information

Breaking through the haze: understanding

Breaking through the haze: understanding Cloud computing To support your business objectives Breaking through the haze: understanding and leveraging cloud computing. Intelligence explosion demands a new computing model A new, intelligent planet

More information

Realising possibilities in the cloud: The need for a trusted broker

Realising possibilities in the cloud: The need for a trusted broker Realising possibilities in the cloud: The need for a trusted broker Sponsored by BT and Cisco Camille Mendler Summary Catalyst This report draws on a custom study of the cloud experiences and plans of

More information

On the Radar: EMC Supplier Exchange

On the Radar: EMC Supplier Exchange On the Radar: EMC Supplier Exchange Addressing key issues for managers of complex contracts in energy and engineering Reference Code: IT023-000006 Publication Date: 11 Jun 2014 Author: Warren Wilson SUMMARY

More information

GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.

GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business

More information

Top 10 Managed Hosting And Hosted Cloud Best Practices

Top 10 Managed Hosting And Hosted Cloud Best Practices A Forrester Consulting June 2014 Thought Leadership Paper Commissioned By AT&T Top 10 Managed Hosting And Hosted Cloud Best Practices Table Of Contents Executive Summary... 1 Minimize Pitfalls In Transitioning

More information

Identifying new markets for Managed Services

Identifying new markets for Managed Services Identifying Growth Markets for Managed Services Strategies for Managed Service Providers to capture a larger share of IT spending Identifying new markets for Managed Services WWW.OVUM.COM Written by:roy

More information

The multisourcing approach to IT consolidation

The multisourcing approach to IT consolidation Experience the commitment WHITE PAPER The multisourcing approach to IT consolidation The proven commercial practice of multisourcing services integration can help state and local governments achieve IT

More information

CSO Cloud Computing Study. January 2012

CSO Cloud Computing Study. January 2012 CSO Cloud Computing Study January 2012 Purpose and Methodology Survey Sample Survey Method Fielded Dec 20, 2011-Jan 8, 2012 Total Respondents Margin of Error +/- 7.3% Audience Base Survey Goal 178 security

More information

Adoption, Approaches & Attitudes

Adoption, Approaches & Attitudes Adoption, Approaches & Attitudes The Future of Cloud Computing in the Public and Private Sectors A Global Cloud Computing Study Sponsored by JUNE 2011 TABLE OF CONTENTS Executive Summary... 1 Methodology

More information

Best practices for optimizing reference data management

Best practices for optimizing reference data management Sponsored by >> Whitepaper Best practices for optimizing reference data management June 2012 An industry view on improving efficiency and reducing costs with reference data management outsourcing models

More information

Achieving Business Agility Through An Agile Data Center

Achieving Business Agility Through An Agile Data Center Achieving Business Agility Through An Agile Data Center Overview: Enable the Agile Data Center Business Agility Is Your End Goal In today s world, customers expect or even demand instant gratification

More information

Reaping the Benefits of Cloud Computing

Reaping the Benefits of Cloud Computing Reaping the Benefits of Cloud Computing Contents Introduction... 2 Finding #1: Better alignment between business and IT is a strategic objective for many companies.... 4 Finding #2: A majority of organizations

More information

Developing SAP Enterprise Cloud Computing Strategy

Developing SAP Enterprise Cloud Computing Strategy White Paper WFT Cloud Technology SAP Cloud Integration Service Provider Developing SAP Enterprise Cloud Computing Strategy SAP Cloud Computing is a significant IT paradigm change with the potential to

More information

Addressing the challenges of cloud order orchestration and provisioning

Addressing the challenges of cloud order orchestration and provisioning _experience the commitment TM Addressing the challenges of cloud order orchestration and provisioning September 2011, CGI Group Inc. All rights reserved TABLE OF CONTENTS 1 Introduction... 3 2 Provisioning

More information

+ CLOUD CONNECTIVITY. Cloud Connectivity Buyer s Guide

+ CLOUD CONNECTIVITY. Cloud Connectivity Buyer s Guide + CLOUD CONNECTIVITY Cloud Connectivity Buyer s Guide How to Use this Guide As the pace of technology advances, your entire organization is impacted. You play an important role in ensuring your company

More information

industry perspective: MAKING SMARTER IT INVESTMENTS: Customizing the Cloud

industry perspective: MAKING SMARTER IT INVESTMENTS: Customizing the Cloud industry perspective: MAKING SMARTER IT INVESTMENTS: Customizing the Cloud 1 A Brief Introduction Today, cloud computing offers government the opportunity to re-imagine how services are delivered. But

More information

Financial services perspectives on the role and real impact of cloud

Financial services perspectives on the role and real impact of cloud Financial services perspectives on the role and real impact of cloud Executive Summary Ovum has recently concluded an independent and in-depth survey of 400 senior CIOs within financial services institutions

More information

Accenture Cloud Platform Unlocks Agility and Control

Accenture Cloud Platform Unlocks Agility and Control Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.

More information

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud October 2015 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T Agenda Organizational

More information

Technology Consulting. Infrastructure Consulting: Network Technology

Technology Consulting. Infrastructure Consulting: Network Technology Technology Consulting Infrastructure Consulting: Network Technology Page Heading Network Technology: Enabling high performance Page Sub Title through greater efficiency and agility Today s market can be

More information

Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it

Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it The Cloud Threat Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it This white paper outlines the concerns that often prevent midsized enterprises from taking advantage of the Cloud.

More information

Whitepaper: 7 Steps to Developing a Cloud Security Plan

Whitepaper: 7 Steps to Developing a Cloud Security Plan Whitepaper: 7 Steps to Developing a Cloud Security Plan Executive Summary: 7 Steps to Developing a Cloud Security Plan Designing and implementing an enterprise security plan can be a daunting task for

More information

managing Cost in the cloud

managing Cost in the cloud managing Cost in the cloud Executive Summary Leveraging cloud computing, specifically Infrastructure-as-a-Service (IaaS), has the potential to substantially lower an organization s infrastructure costs.

More information

LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES

LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES LOW RISK ADOPTION OF CLOUD INFRA- STRUCTURE FOR ENTERPRISES Business leaders are recognising that with the emergence of enterprise grade cloud computing, there is no good reason to continue to invest in

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE Frost & Sullivan 1 We Accelerate Growth Industry Challenges As cloud solutions and technologies evolve, enterprises continue to show interest in how the cloud can help them achieve

More information

On the Radar: Be Informed

On the Radar: Be Informed ON THE RADAR On the Radar: Be Informed Business Process Platform Reference Code: OI00190-018 Publication Date: April 2012 Author: Joe Dignan SUMMARY Catalyst The Holy Grail for public sector IT is a single

More information

Effective storage management and data protection for cloud computing

Effective storage management and data protection for cloud computing IBM Software Thought Leadership White Paper September 2010 Effective storage management and data protection for cloud computing Protecting data in private, public and hybrid environments 2 Effective storage

More information

Cloud computing insights from 110 implementation projects

Cloud computing insights from 110 implementation projects IBM Academy of Technology Thought Leadership White Paper October 2010 Cloud computing insights from 110 implementation projects IBM Academy of Technology Survey 2 Cloud computing insights from 110 implementation

More information