EFFECTS OF ENVIRONMENTAL CONDITIONS ON BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE PROGRAMS

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "EFFECTS OF ENVIRONMENTAL CONDITIONS ON BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE PROGRAMS"

Transcription

1 EFFECTS OF ENVIRONMENTAL CONDITIONS ON BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE PROGRAMS Dharam S. Rana College of Business Jackson State University Phone: Jean Baptiste K. Dodor College of Business Jackson State University Phone: Palaniappan Thiagaranjan College of Business Jackson State University Phone: ABSTRACT Innovation diffusion literature, due to certain volitional control assumption, focused more on intra-organizational factors to the detriment of inter-organizations environmental conditions. Recently however, that trend has been fortunately changing with Teo et al. (2003), who used institutional pressures to predict organizations intentions to adopt inter-organizational linkages. In the current study, we tried to go beyond Teo et al. (2003) to use, in addition to institutional pressures, competitive pressures and resource dependence to investigate business schools intentions to offer electronic commerce degree programs (ECDP). Preliminary results indicated that environmental conditions constitute significant determinants of sampled schools intentions to offer ECDP. Background of the Research INTRODUCTION E-Commerce is a new way of doing business that continues to expand rapidly worldwide. Since it began in the mid 1990s, E-Commerce has grown in the United States alone from a standing start to a $172 billion retail business and a $1.5 trillion business-to-business juggernaut in

2 (Laudon and Traver, 2007). Beyond the USA, E-Commerce is growing also fast in Japan, China, Brazil, India, and Europe. Laudon and Traver (2007), therefore, predict that E-Commerce will eventually influence nearly all commerce, or that most commerce will take the form of Electronic Commerce by year Purpose of the Research Given the future prospects of E-Commerce, a question can be asked as to whether educational organizations intend to offer Electronic Commerce Degree Programs (ECDP). In the current paper, we tried to answer that question using established environmental theories: institutional, population ecology and resource dependence theories. Concept of Electronic Commerce Defined The concept Electronic Commerce has been defined in various ways in the literature. For example, Lawrence et al. (1998, p.2) defined electronic commerce as the buying and selling of information, products and services via computer networks, using any one of the myriad of networks that will make up the Internet. However, electronic commerce is not only about buying and selling ; it is about a much wider phenomenon. Turban et al. (2000, p.5) introduced the word exchanging to include more activities under the scope of E-Commerce. Further, researchers at the Australian National Office of Information Economy (1999, p.60) have argued that electronic commerce may include all intra-company and inter-company functions. This latter conception of electronic commerce is consistent with the broad and inclusive definition of the European Commission as any form of business transaction in which the parties interact electronically rather than by physical exchanges or contacts. Thus, we use the concept E- Commerce to refer to any form of business transaction in which the parties interact electronically rather than by physical exchanges or contacts. Concept of Environment Defined There exist several types of environment: task environment, social environment and physical natural environment. The focus in this study is on organizations task environment. The task environment is the environment in which organizations conduct their normal businesses. In other words, the task environment is the operation domain where an organization draws the majority of its customers and in which the majority of the dealers it considers to be its competitors are located (Achrol & Stern, 1988, p. 40). The social environment refers to the intra-organization climate in which people work together. The social environment is shaped by not only the people who work in the organization but also by the ergonomic aspect of the work place. The natural environment corresponds to the ecological environment, over which organizations do barely have control. In the current study, we use environment to refer only to the task or business environment. 2

3 HYPOTHESES DEVELOPMENT Research on organizations intentions about innovations has been conducted essentially from intra-organizations behavioral perspective, using such theoretical frameworks like the theory of reasoned action (Fishbein and Ajzen, 1975), the diffusion of innovations (Rogers, 1983), the technology acceptance model (Davis, 1986), or the theory of planned behavior (Ajzen, 1985, 1991). Despite strong insights into the interplay between organizations and their environments (Lawrence and March, 1967; Thompson, 1967; Hannan and Freeman, 1977; Meyer and Rowan, 1977; Pfeffer and Salancik, 1978), the inter-organizations environmental perspective has been neglected for a long time. Only very few prior studies have used environmental theory-based variables to investigate organizations intentions about innovations. Teo et al. (2003) utilized institutional factors to predict organizations intentions to adopt inter-organizational linkages, while Berrett and Slack (1999) used both competitive and institutional pressures to investigate corporate sponsorship decisions. More recently, Renzulli (2005) investigated the emergence of charter schools in the United States with several environment-based variables; however, he used secondary rather than primary data. This study extends on one hand Berrets and Slack (1999) and Teo et al. (2003) by using three environmental theory-based variables (institutional pressures, competitive pressures, and resource dependence) to investigate business schools intentions to offer Electronic Commerce Degree Program in the United States. On the other hand, it complements Renzulli (2005) by using primary survey data rather than secondary convenient data. The postulated research model is presented below in Figure 1. Figure 1: Hypothesized Model Institutional Pressures H1 Competitive Pressures H2 H3 Schools Environmental Conditions H2 H4 Schools Intention to offer ECDP Resource Dependence 3

4 Institutional Pressures and Environmental Conditions Institutional theorists (Meyer and Rowan, 1977; DiMaggio and Powell, 1983; Oliver, 1991) postulated that organizations are constrained by external non-competitive factors (social rules, taken-for-granted conventions, norms and practices) that subject them to important institutional pressures. Consistently, we formulate the study s first hypothesis as follows: Hypothesis 1: Institutional pressures will have an impact on a business school s perceived environmental conditions. Competitive Pressures and Environmental conditions It is generally agreed that competitive pressures exert some impact on organizations decision making. Kimberly and Evanisko (1981) argued that competition between firms within the same industry is one of the major environmental factors influencing their decisions to adopt innovations. Porter (1980), population ecologists (Hannan and Freeman, 1977) and Oliver (1991) recognized as well the effects of competitive factors. Bain (1956) suggested that the impact of competition on organizations is particularly observable in highly concentrated organizational populations. Thus, we formulated the following hypothesis: Hypothesis 2: Competitive pressures will impact on a business school s perceived environmental conditions. Resource Dependence and Environmental Conditions According to resource dependence theorists (Pfeffer & Salacik, 1978), organizations are constrained by others who have ownership and/or control needed resources. Therefore organizations decisions making is generally influenced by dependence on providers of resources. Bigelow and Stone (1995) and Schumaker (2002) have previously tested the effects of resource dependence of organizations decisions making. Following them, we expect that resources dependence will determine environmental conditions, which will then predict organizations intentions to act in response to an innovation. Consistently, we posit: Hypothesis 3: Resource dependence will impact on a business school s perceived environmental conditions. Environmental Conditions and Intention Environmental conditions within an organizational population generally affect the intention of individual organization to respond to an innovation. The more favorable are the conditions in the environment, the greater should be the likelihood that organizations be willing to respond to an innovation taking place in their organizational population. Consistently, we posit that: Hypothesis 4: Environmental conditions will impact on Business schools intention to offer electronic degree programs. 4

5 METHODOLOGY & RESULTS We collected data from a random sample of business schools using a web-based survey method. The survey was posted on the secure server of our university. Potential respondents visiting the survey web site could decide to proceed to complete the questionnaire or to exit. In September 2006, we sent s to potential respondents, from which we obtained data about 110 schools, or an overall response rate of 10.52% of the valid targeted population. Measurement Model As shown in Figure 1, the postulated model has five constructs, which have been measured in this study: behavioral intention to act, environmental conditions, institutional pressures to act, competitive pressures to act and resource dependence. The reliabilities of the study s constructs were all above the 0.70 threshold (Nunnally, 1978), which suggests that there was a good internal consistency among the items that comprised the study s constructs. Results for the Structural Equations On the basis of the measurement results, we carried out the analysis of the structural model and tested the postulated hypotheses. All hypothesized paths were significant. In addition to the original hypotheses, we found a strong significant path between resource dependence and schools behavioral intentions and a weak but significant path between competitive pressures and the outcome variable. DISCUSSIONS The overall goodness of fit of the postulated model was reasonable despite a significant Chi- Square, due probably to adverse influences of insufficient sample on model specification. Root Mean Square Error of Approximation (RMSEA) was 0.074, within the reasonable model fit range (Browne and Cudeck, 1992; Hair et al., 1998). Corroborating the reasonable model fit was the 90% confidence interval of the RMSEA, [0.04; 0.11], which fairly fell under the 0.10 ceiling. In addition to the RMSEA, alternative fit statistics were above or very close to the 0.90 threshold (Normed Fit Index = 0.89; Comparative Fit Index = 0.95; Incremental Fit Index = 0.96, and Goodness of Fit Index = 0.92). Thus, it was permissible to rely on the postulated model to interpret and discuss the results for the study s hypotheses. Institutional Pressures: The study s first hypothesis suggested that Institutional pressures will determine a business school s perceived environmental conditions. This hypothesis was supported because the path between institutional pressures and environmental conditions was significant. Further, environmental conditions mediated to some extent the relationship between institutional pressures and intention to act. Competitive Pressures: The study s second hypothesis has stated: competitive pressures will determine a business school s perceived environmental conditions. This hypothesis was supported, as indicated by the significant path between competitive pressures and 5

6 environmental conditions. In addition, environmental conditions did mediate the relationship between competitive pressures and intention to act. Resources Dependence: The study s third hypothesis posited that: Resources dependence will determine a business school s perceived environmental conditions. This hypothesis was not supported, as its path to environmental conditions failed to be significant. In contrast, the path between resource dependence and intentions to act was strongly significant (β = 0.65). The strong direct effect of resource dependence on intention to act suggests that resource dependence may potentially have unique effect on intentions to act. Environmental conditions: The path between environmental conditions and intentions to act was significant, which constitutes a support for the study s fourth and final hypothesis. CONCLUSION To conclude, our study has contributed to the debate on organizations agency, by enhancing our knowledge of some effects of environmental factors on business schools intentions to offer E- Commerce degree programs. The results provide evidences to indicate that environmental conditions influence business schools intentions to offer electronic commerce degree programs. Consequently, future research may pay more attention to the interplay between interorganizations environmental conditions and organizations intentions about innovations. Key References (Complete references available upon request from Jean Baptiste K. Dodor). Achrol, R.; Stern, L. Environmental Determinants of Decision Making Uncertainty in Marketing Channels. Journal of Marketing Research, 1988, 25, Hannan, M.; Freeman, J. The population ecology of organizations. American Journal of Sociology, 1977, 82, Laudon, C.; Traver, C. E-Commerce: Business, Technology, Society. Third Edition, NJ: Prentice Hall, Lawrence, P.; March, J. Organization and Environment. Cambridge, MA: Harvard Graduate School of Business Administration, Lwrence, E.; Corbitt, B.; Tidwell, A.; Fisher, J. Internet Commerce: Digital Models for Business. John Wiley & Sons, Ltd: Brisbane, Meyer, J. W., & Rowan, B. Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology, 1977, 83: Pfeffer, J., & Salancik, G. R. The external control of organizations: A resource dependence view. New York: Harper & Row, Renzulli, L. Organizational environments and the emergence of Charter Schools in the United States. Sociology of Education, 2005, 78 (January): pp Teo, H.; Wei, K.; Benbasat, I. Predicting Intention to Adopt Inter-organizational Linkages: An Institutional Perspective. MIS Quarterly, 2003, 27 (1),

INVESTIGATING BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE-PROGRAMS

INVESTIGATING BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE-PROGRAMS INVESTIGATING BUSINESS SCHOOLS INTENTIONS TO OFFER E-COMMERCE DEGREE-PROGRAMS Jean Baptiste K. Dodor College of Business Jackson State University HTUjeandodor@yahoo.comUTH 601-354-1964 Darham S. Rana College

More information

Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling

Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling Andre F.G. Castro, Raquel F.Ch. Meneses and Maria R.A. Moreira Faculty of Economics, Universidade do Porto R.Dr.

More information

Mobile Stock Trading (MST) and its Social Impact: A Case Study in Hong Kong

Mobile Stock Trading (MST) and its Social Impact: A Case Study in Hong Kong Mobile Stock Trading (MST) and its Social Impact: A Case Study in Hong Kong K. M. Sam 1, C. R. Chatwin 2, I. C. Ma 3 1 Department of Accounting and Information Management, University of Macau, Macau, China

More information

The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning

The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning Dr. Shehadeh M.A.AL-Gharaibeh Assistant prof. Business Administration

More information

Task-Technology Fit and Adoption Behaviors of Mobile Business Systems

Task-Technology Fit and Adoption Behaviors of Mobile Business Systems International DSI / Asia and Pacific DSI 2007 Full Paper (July, 2007) Task-Technology Fit and Adoption Behaviors of Mobile Business Systems Ching-Chang Lee *, Kuo-Wei Su, Cheng-Ta Lu, Xin-Xin Yu National

More information

Selznick, P. (1948). Foundations of the Theory of Organization.

Selznick, P. (1948). Foundations of the Theory of Organization. Topic Theorists & Theories Integration Classical Henri Fayol, - General Principles of Management Frederick Winslow Taylor, The Principles of Scientific Management Max Weber, Conceptualization of Bureaucracy

More information

The Diffusion of E-Learning Innovations in an Australian Secondary College: Strategies and Tactics for Educational Leaders

The Diffusion of E-Learning Innovations in an Australian Secondary College: Strategies and Tactics for Educational Leaders The Diffusion of E-Learning Innovations in an Australian Secondary College: Strategies and Tactics for Educational Leaders Sam Jebeile Division of Economic and Financial Studies Macquarie University Australia

More information

Technological Acceptance and Consumer's Behavior on Buying Online Insurance

Technological Acceptance and Consumer's Behavior on Buying Online Insurance International Conference on ebusiness, ecommerce, emanagement, elearning and egovernance [IC5E] 112 International Conference on ebusiness, ecommerce, emanagement, elearning and egovernance 2015 [IC5E 2015]

More information

EXAMINING HEALTHCARE PROFESSIONALS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS USING UTAUT

EXAMINING HEALTHCARE PROFESSIONALS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS USING UTAUT EXAMINING HEALTHCARE PROFESSIONALS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS USING UTAUT Matthew J. Wills, Dakota State University Omar F. El-Gayar, Dakota State University Dorine Bennett, Dakota State

More information

A UNIFIED APPROACH TOWARDS E-COMMERCE ADOPTION BY SMMES IN SOUTH AFRICA

A UNIFIED APPROACH TOWARDS E-COMMERCE ADOPTION BY SMMES IN SOUTH AFRICA A UNIFIED APPROACH TOWARDS E-COMMERCE ADOPTION BY SMMES IN SOUTH AFRICA Patrick Ndayizigamiye School of Management, IT and Governance University of KwaZulu-Natal, South Africa Ndayizip@ukzn.ac.za Abstract

More information

PHYSICIANS ACCEPTANCE OF WEB-BASED MEDICAL ASSESSMENT SYSTEMS: FINDINGS FROM A NATIONAL SURVEY

PHYSICIANS ACCEPTANCE OF WEB-BASED MEDICAL ASSESSMENT SYSTEMS: FINDINGS FROM A NATIONAL SURVEY PHYSICIANS ACCEPTANCE OF WEB-BASED MEDICAL ASSESSMENT SYSTEMS: FINDINGS FROM A NATIONAL SURVEY Bengisu Tulu School of Information Science Claremont Graduate University bengisu.tulu@cgu.edu Brian Hilton

More information

THE EFFECT OF ORGANIZATIONAL CULTURE ON E-COMMERCE ADOPTION

THE EFFECT OF ORGANIZATIONAL CULTURE ON E-COMMERCE ADOPTION THE EFFECT OF ORGANIZATIONAL CULTURE ON E-COMMERCE ADOPTION David W. Nickels University of North Alabama, Box 5210 University of North Alabama Florence, AL 35632 Phone: (256) 765-4819 Fax: (256) 765-4811

More information

A COMPARISON ANALYSIS ON THE INTENTION TO CONTINUED USE OF A LIFELONG LEARNING WEBSITE

A COMPARISON ANALYSIS ON THE INTENTION TO CONTINUED USE OF A LIFELONG LEARNING WEBSITE International Journal of Electronic Business Management, Vol. 10, No. 3, pp. 213-223 (2012) 213 A COMPARISON ANALYSIS ON THE INTENTION TO CONTINUED USE OF A LIFELONG LEARNING WEBSITE Hsiu-Li Liao * and

More information

International Journal of Advance Research in Computer Science and Management Studies

International Journal of Advance Research in Computer Science and Management Studies Volume 3, Issue 11, November 2015 ISSN: 2321 7782 (Online) International Journal of Advance Research in Computer Science and Management Studies Research Article / Survey Paper / Case Study Available online

More information

Department of Business Management, Islamic Azad University, Iran

Department of Business Management, Islamic Azad University, Iran Factors Influencing Online Purchase Books By Students and Lecturer of Qazvin University of Medical Sciences Maryam Jabbari Department of Business Management, Islamic Azad University, Iran Abstract The

More information

E-Commerce Usage in Hotel Industries Capabilities

E-Commerce Usage in Hotel Industries Capabilities International Journal of Business and Social Science Vol. 4 No. 14; November 2013 E-Commerce Usage in Hotel Industries Capabilities A. H. Mutia Sobihah Faculty of Business Management and Accountancy Gong

More information

Indices of Model Fit STRUCTURAL EQUATION MODELING 2013

Indices of Model Fit STRUCTURAL EQUATION MODELING 2013 Indices of Model Fit STRUCTURAL EQUATION MODELING 2013 Indices of Model Fit A recommended minimal set of fit indices that should be reported and interpreted when reporting the results of SEM analyses:

More information

Evaluating User Acceptance of Online Banking Information Systems: An Empirical Case of Pakistan Paper 18

Evaluating User Acceptance of Online Banking Information Systems: An Empirical Case of Pakistan Paper 18 Evaluating User Acceptance of Online Banking Information Systems: An Empirical Case of Pakistan Paper 18 Fida Hussain Chandio fida.chandio@brunel.ac.uk ABSTRACT Pakistan banking sector has gone through

More information

Consumers attitude towards online shopping: Factors influencing employees of crazy domains to shop online

Consumers attitude towards online shopping: Factors influencing employees of crazy domains to shop online Journal of Management and Marketing Research Consumers attitude towards online shopping: Factors influencing employees of crazy domains to shop online ABSTRACT Saad Akbar Bangkok University, Thailand Paul

More information

Assessing a theoretical model on EFL college students

Assessing a theoretical model on EFL college students ABSTRACT Assessing a theoretical model on EFL college students Yu-Ping Chang Yu Da University, Taiwan This study aimed to (1) integrate relevant language learning models and theories, (2) construct a theoretical

More information

The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools

The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools The Technology Acceptance Model with Online Learning for the Principals in Elementary Schools and Junior High Schools RONG-JYUE FANG 1, HUA- LIN TSAI 2, CHI -JEN LEE 3, CHUN-WEI LU 4 1,2 Department of

More information

Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway s Internet Ticketing System

Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway s Internet Ticketing System Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway s Internet Ticketing System Wen-Hung Wang Department of Shipping and Transportation Management National Taiwan Ocean University,

More information

Facilitators and Inhibitors for Deploying Businessto-Business E-Commerce Applications: A Multi- Method, Cross-Cultural Study

Facilitators and Inhibitors for Deploying Businessto-Business E-Commerce Applications: A Multi- Method, Cross-Cultural Study Association for Information Systems AIS Electronic Library (AISeL) ICIS 2001 Proceedings International Conference on Information Systems (ICIS) 12-31-2001 Facilitators and Inhibitors for Deploying Businessto-Business

More information

Chapter: IV. IV: Research Methodology. Research Methodology

Chapter: IV. IV: Research Methodology. Research Methodology Chapter: IV IV: Research Methodology Research Methodology 4.1 Rationale of the study 4.2 Statement of Problem 4.3 Problem identification 4.4 Motivation for the research 4.5 Comprehensive Objective of study

More information

086 The study of the Factors Affecting the Customer Loyalty of Lotteria fast food restaurants in Yangon, Myanmar

086 The study of the Factors Affecting the Customer Loyalty of Lotteria fast food restaurants in Yangon, Myanmar 086 The study of the Factors Affecting the Customer Loyalty of Lotteria fast food restaurants in Yangon, Myanmar Khine Cho Myo Myint Sirion Chaipoopirutana the Graduate School of Business, Assumption University

More information

A Study of the Factors that Influence the Acceptance of e-commerce in Developing Countries:

A Study of the Factors that Influence the Acceptance of e-commerce in Developing Countries: A Study of the Factors that Influence the Acceptance of e-commerce in Developing Countries: A Comparative Survey between Iran and United Arab Emirates Lotfollah Forouzandeh Dehkordi Assistant Professor

More information

Consumer Search & Real Estate Websites: A Replication and Extension of the TAM

Consumer Search & Real Estate Websites: A Replication and Extension of the TAM Consumer Search & Real Estate Websites: A Replication and Extension of the TAM Karen Bayne, Scion Research Tony Garrett, Sarah Todd, University of Otago Abstract The use of internet real estate search

More information

C Fall 2007 Electronic Commerce Tuesday-Thursday

C Fall 2007 Electronic Commerce Tuesday-Thursday C20.0038 Fall 2007 Electronic Commerce Tuesday-Thursday Professor Anindya Ghose aghose@stern.nyu.edu, (212) 998 0807, http://pages.stern.nyu.edu/~aghose/ Course dates: September 2007 through December 2007

More information

The inference of stickiness to trust repair in virtual community

The inference of stickiness to trust repair in virtual community 2011 International Conference on Financial Management and Economics IPEDR vol.11 (2011) (2011) IACSIT Press, Singapore The inference of stickiness to trust repair in virtual community Jyh-Jeng Wu 1+, Shu-Hua

More information

International Journal of Economics and Management Sciences Vol. 1, No. 7, 2012, pp. 75-79

International Journal of Economics and Management Sciences Vol. 1, No. 7, 2012, pp. 75-79 International Journal of Economics and Management Sciences Vol. 1, No. 7, 2012, pp. 75-79 MANAGEMENT JOURNALS managementjournals.org THE RELATIONSHIP BETWEEN INTERNET USAGE AND THE MARKETING OF TOURISM

More information

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc.

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc. Copyright 2007 Pearson Education, Inc. Slide 1-1 E-commerce business. technology. society. Third Edition Kenneth C. Laudon Carol Guercio Traver Copyright 2007 Pearson Education, Inc. Slide 1-2 Chapter

More information

TYPES OF B2B E-BUSINESS MODEL COMMONLY USED: AN EMPIRICAL STUDY ON AUSTRALIAN AGRIBUSINESS FIRMS

TYPES OF B2B E-BUSINESS MODEL COMMONLY USED: AN EMPIRICAL STUDY ON AUSTRALIAN AGRIBUSINESS FIRMS TYPES OF B2B E-BUSINESS MODEL COMMONLY USED: AN EMPIRICAL STUDY ON AUSTRALIAN AGRIBUSINESS FIRMS Dr Eric Ng Faculty of Business University of Southern Queensland Toowoomba Queensland 4350 Australia Phone:

More information

E-Commerce Web Sites Trust Factors: An Empirical Approach

E-Commerce Web Sites Trust Factors: An Empirical Approach Contemporary Engineering Sciences, Vol. 6, 2013, no. 1, 1 7 HIKARI Ltd, www.m-hikari.com E-Commerce Web Sites Trust Factors: An Empirical Approach Radwan M. Al-Dwairi Department of Computer Information

More information

Application of the Theory of Reasoned Action to On-line Shopping

Application of the Theory of Reasoned Action to On-line Shopping Application of the Theory of Reasoned Action to On-line Shopping Supanat Chuchinprakarn ABSTRACT This study was carried out with the objectives of studying the behavior of Internet users and the effects

More information

THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA

THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA Dobre Ovidiu-Iliuta The Bucharest University of Economic Studies (Institute of Doctoral

More information

A STUDY OF THE IMPACT OF KNOWLEDGE MANAGEMENT ON SUPPLY CHAIN CAPABILITY

A STUDY OF THE IMPACT OF KNOWLEDGE MANAGEMENT ON SUPPLY CHAIN CAPABILITY A STUDY OF THE IMPACT OF KNOWLEDGE MANAGEMENT ON SUPPLY CHAIN CAPABILITY ABSTRACT HODA EBRAHIMZADE CHAMAZKOTI*; HESAM NAMADCHIAN**; SEYED MEHDI MOUSAVI DAVOUDI*** *Faculty of Industrial Engineering, Mazandaran

More information

UNDERSTANDING EXPLORATORY USE

UNDERSTANDING EXPLORATORY USE UNDERSTANDING EXPLORATORY USE OF ERP SYSTEMS 1 Rui D. Sousa Terry College of Business University of Georgia rsousa@uga.edu Dale L. Goodhue Terry College of Business University of Georgia dgoodhue@terry.uga.edu

More information

Least Squares Estimation

Least Squares Estimation Least Squares Estimation SARA A VAN DE GEER Volume 2, pp 1041 1045 in Encyclopedia of Statistics in Behavioral Science ISBN-13: 978-0-470-86080-9 ISBN-10: 0-470-86080-4 Editors Brian S Everitt & David

More information

LOCAL FOOD CONSUMERS: HOW MOTIVATIONS AND PERCEPTIONS TRANSLATE TO BUYING BEHAVIOR

LOCAL FOOD CONSUMERS: HOW MOTIVATIONS AND PERCEPTIONS TRANSLATE TO BUYING BEHAVIOR 1st Quarter 2010 25(1) LOCAL FOOD CONSUMERS: HOW MOTIVATIONS AND PERCEPTIONS TRANSLATE TO BUYING BEHAVIOR Yuko Onozaka, Gretchen Nurse, and Dawn Thilmany McFadden Emerging market demand for local foods

More information

Designing Effective Web Sites: How Academic Research Influences Practice

Designing Effective Web Sites: How Academic Research Influences Practice doi:10.2498/iti.2012.0487 Designing Effective Web Sites: How Academic Research Influences Practice Joseph S. Valacich Eller College of Management, The University of Arizona Tucson, Arizona, USA E-mail:

More information

BENEFITS AND DRAWBACKS OF ONLINE TRADING VERSUS TRADITIONAL TRADING. EDUCATIONAL FACTORS IN ONLINE TRADING

BENEFITS AND DRAWBACKS OF ONLINE TRADING VERSUS TRADITIONAL TRADING. EDUCATIONAL FACTORS IN ONLINE TRADING BENEFITS AND DRAWBACKS OF ONLINE TRADING VERSUS TRADITIONAL TRADING. EDUCATIONAL FACTORS IN ONLINE TRADING Ioana Ancuta Petric (Iancu) Faculty of Economic Sciences and Business Administration, Babes-Bolyai

More information

Service Quality Value Alignment through Internal Customer Orientation in Financial Services An Exploratory Study in Indian Banks

Service Quality Value Alignment through Internal Customer Orientation in Financial Services An Exploratory Study in Indian Banks Service Quality Value Alignment through Internal Customer Orientation in Financial Services An Exploratory Study in Indian Banks Prof. Tapan K.Panda* Introduction A high level of external customer satisfaction

More information

E-Business: Strategy and Management GBAT9117

E-Business: Strategy and Management GBAT9117 AGSM @ UNSW Business School Master of Business & Technology Program E-Business: Strategy and Management GBAT9117 Course Overview Semester 1 2015 11/12/14 Important Notice The material contained in this

More information

Center for Research on Information Technology and Organizations UC Irvine

Center for Research on Information Technology and Organizations UC Irvine Center for Research on Information Technology and Organizations UC Irvine Title: E-Commerce: A Mile Wide and an Inch Deep Author: Kraemer, Kenneth L., University of California, Irvine Dedrick, Jason, University

More information

MARKETING HIGH-TICKET PRODUCTS: HOW TO SELL EXPENSIVE ITEMS ON THE WEB

MARKETING HIGH-TICKET PRODUCTS: HOW TO SELL EXPENSIVE ITEMS ON THE WEB MARKETING HIGH-TICKET PRODUCTS: HOW TO SELL EXPENSIVE ITEMS ON THE WEB Natalya Goreva, Utah State University, ngoreva@cc.usu.edu Dr. John Vinsonhaler, Utah State University, jvinson@b202.usu.edu Dr. Gerry

More information

TRUST IN E-COMMERCE VENDORS: A TWO-STAGE MODEL

TRUST IN E-COMMERCE VENDORS: A TWO-STAGE MODEL TRUST IN E-COMMERCE VENDORS: A TWO-STAGE MODEL D. Harrison McKnight College of Business Florida State University Vivek Choudhury College of Business Administration University of Cincinnati Charles Kacmar

More information

APPLYING THE TECHNOLOGY ACCEPTANCE MODEL AND FLOW THEORY TO ONLINE E-LEARNING USERS ACCEPTANCE BEHAVIOR

APPLYING THE TECHNOLOGY ACCEPTANCE MODEL AND FLOW THEORY TO ONLINE E-LEARNING USERS ACCEPTANCE BEHAVIOR APPLYING THE TECHNOLOGY ACCEPTANCE MODEL AND FLOW THEORY TO ONLINE E-LEARNING USERS ACCEPTANCE BEHAVIOR Su-Houn Liu, Chung Yuan Christian University, vandy@mis.cycu.edu.tw Hsiu-Li Liao, Chung Yuan Christian

More information

Investigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies

Investigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies International Journal of Management Academy (2013), 1 (2): 96-101 Received: October 2013 Accepted: November 2013 Copyright 2013 by IJOMA Original Article Investigation The Effectiveness Of Customer Relationship

More information

Data Quality Assessment

Data Quality Assessment Data Quality Assessment Leo L. Pipino, Yang W. Lee, and Richard Y. Wang How good is a company s data quality? Answering this question requires usable data quality metrics. Currently, most data quality

More information

Factors affecting the innovation in logistics information systems for logistics service providers in Taiwan

Factors affecting the innovation in logistics information systems for logistics service providers in Taiwan Factors affecting the innovation in logistics information systems for logistics service providers in Taiwan Chieh-Yu Lin Department of International Business Chang Jung Christian University 396, Sec. 1,

More information

EVALUATION OF THE EFFECTIVENESS OF ACCOUNTING INFORMATION SYSTEMS

EVALUATION OF THE EFFECTIVENESS OF ACCOUNTING INFORMATION SYSTEMS 49 International Journal of Information Science and Technology EVALUATION OF THE EFFECTIVENESS OF ACCOUNTING INFORMATION SYSTEMS H. Sajady, Ph.D. M. Dastgir, Ph.D. Department of Economics and Social Sciences

More information

A STUDY ON CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING IN COIMBATORE DISTRICT

A STUDY ON CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING IN COIMBATORE DISTRICT IMPACT: International Journal of Research in Business Management (IMPACT: IJRBM) ISSN(E): 2321-886X; ISSN(P): 2347-4572 Vol. 3, Issue 7, Jul 2015, 51-62 Impact Journals A STUDY ON CONSUMER BEHAVIOUR TOWARDS

More information

User Behaviour on Google Search Engine

User Behaviour on Google Search Engine 104 International Journal of Learning, Teaching and Educational Research Vol. 10, No. 2, pp. 104 113, February 2014 User Behaviour on Google Search Engine Bartomeu Riutord Fe Stamford International University

More information

Examining the Marketing - Sales Relationships and its Implications for Business Performance

Examining the Marketing - Sales Relationships and its Implications for Business Performance Page 1 of 8 ANZMAC 2009 Examining the Marketing - Sales Relationships and its Implications for Business Performance Ken Grant*, Monash University, Ken.Grant@buseco.monash.edu.au Hanny Nasution, Monash

More information

Exploring the Antecedents of Electronic Service Acceptance: Evidence from Internet Securities Trading

Exploring the Antecedents of Electronic Service Acceptance: Evidence from Internet Securities Trading Exploring the Antecedents of Electronic Service Acceptance: Evidence from Internet Securities Trading Siriluck Rotchanakitumnuai Department of Management Information Systems Faculty of Commerce and Accountancy

More information

EARNING EXPECTED BENEFITS OF ERP FOR INSURANCE ORGANIZATIONS IN SRI LANKA: IMPLEMENTATION PERSPECTIVE

EARNING EXPECTED BENEFITS OF ERP FOR INSURANCE ORGANIZATIONS IN SRI LANKA: IMPLEMENTATION PERSPECTIVE EARNING EXPECTED BENEFITS OF ERP FOR INSURANCE ORGANIZATIONS IN SRI LANKA: IMPLEMENTATION PERSPECTIVE Srimantha Ratnapriya Atulugama Computer Science and Engineering Department, University of Moratuwa

More information

E-learning: Students perceptions of online learning in hospitality programs. Robert Bosselman Hospitality Management Iowa State University ABSTRACT

E-learning: Students perceptions of online learning in hospitality programs. Robert Bosselman Hospitality Management Iowa State University ABSTRACT 1 E-learning: Students perceptions of online learning in hospitality programs Sungmi Song Hospitality Management Iowa State University Robert Bosselman Hospitality Management Iowa State University ABSTRACT

More information

INITIAL TRUST, PERCEIVED RISK, AND THE ADOPTION OF INTERNET BANKING

INITIAL TRUST, PERCEIVED RISK, AND THE ADOPTION OF INTERNET BANKING INITIAL TRUST, PERCEIVED RISK, AND THE ADOPTION OF INTERNET BANKING Kyu Kim University of Cincinnati U.S.A. Inha University Korea Bipin Prabhakar University of Cincinnati U.S.A. Abstract Studies on the

More information

A New Marketing Channel Management Strategy Based on Frequent Subtree Mining

A New Marketing Channel Management Strategy Based on Frequent Subtree Mining A New Marketing Channel Management Strategy Based on Frequent Subtree Mining Daoping Wang Peng Gao School of Economics and Management University of Science and Technology Beijing ABSTRACT For most manufacturers,

More information

Kittipat Laisasikorn Thammasat Business School. Nopadol Rompho Thammasat Business School

Kittipat Laisasikorn Thammasat Business School. Nopadol Rompho Thammasat Business School A Study of the Relationship Between a Successful Enterprise Risk Management System, a Performance Measurement System and the Financial Performance of Thai Listed Companies Kittipat Laisasikorn Thammasat

More information

in nigerian companies.

in nigerian companies. Information Management 167 in nigerian companies. Idris, Adekunle. A. Abstract: Keywords: Relationship Marketing, Customer loyalty, Customer Service, Relationship Marketing Strategy and Nigeria. Introduction

More information

Project Proposal Seminar Thesis

Project Proposal Seminar Thesis University of Bern, Switzerland Institute of Applied Mathematics and Computer Science Project Proposal Seminar Thesis Prototype Integrating Context Aware Analysis for M-Commerce Application STUDENT NAME:

More information

USING MULTIPLE GROUP STRUCTURAL MODEL FOR TESTING DIFFERENCES IN ABSORPTIVE AND INNOVATIVE CAPABILITIES BETWEEN LARGE AND MEDIUM SIZED FIRMS

USING MULTIPLE GROUP STRUCTURAL MODEL FOR TESTING DIFFERENCES IN ABSORPTIVE AND INNOVATIVE CAPABILITIES BETWEEN LARGE AND MEDIUM SIZED FIRMS USING MULTIPLE GROUP STRUCTURAL MODEL FOR TESTING DIFFERENCES IN ABSORPTIVE AND INNOVATIVE CAPABILITIES BETWEEN LARGE AND MEDIUM SIZED FIRMS Anita Talaja University of Split, Faculty of Economics Cvite

More information

EXAMINING STUDENTS ACCEPTANCE OF TABLET PC USING TAM

EXAMINING STUDENTS ACCEPTANCE OF TABLET PC USING TAM EXAMINING STUDENTS ACCEPTANCE OF TABLET PC USING TAM Omar El-Gayar, Dakota State University, omar.el-gayar@dsu.edu Mark Moran, Dakota State University, mark.moran@dsu.edu ABSTRACT With the proliferation

More information

EVALUATION OF FACTORS PREDICTING ACADEMIC STAFF ACCEPTANCE OF E-LEARNING AT THE CENTRE FOR DISTANCE LEARNING, UNIVERSITY OF MAIDUGURI, NIGERIA

EVALUATION OF FACTORS PREDICTING ACADEMIC STAFF ACCEPTANCE OF E-LEARNING AT THE CENTRE FOR DISTANCE LEARNING, UNIVERSITY OF MAIDUGURI, NIGERIA EVALUATION OF FACTORS PREDICTING ACADEMIC STAFF ACCEPTANCE OF E-LEARNING AT THE CENTRE FOR DISTANCE LEARNING, UNIVERSITY OF MAIDUGURI, NIGERIA Abstract Yusuf Ismail Centre for Distance Learning University

More information

FACTORS AFFECTING THE OUTCOMES OF PERFORMANCE MANAGEMENT SYSTEMS

FACTORS AFFECTING THE OUTCOMES OF PERFORMANCE MANAGEMENT SYSTEMS Journal of Information Technology Management ISSN #1042-1319 A Publication of the Association of Management FACTORS AFFECTING THE OUTCOMES OF PERFORMANCE MANAGEMENT SYSTEMS AL BENTO UNIVERSITY OF BALTIMORE

More information

What Keeps Online Customers Repurchasing through the Internet?

What Keeps Online Customers Repurchasing through the Internet? What Keeps Online Customers Repurchasing through the Internet? KANOKWAN ATCHARIYACHANVANICH, HITOSHI OKADA and NOBORU SONEHARA Factors affecting the intention of purchasing online have been investigated

More information

Factors Influencing Implementation of CRM Technology Among Small and Medium Sized Enterprises. Abstract. Introduction

Factors Influencing Implementation of CRM Technology Among Small and Medium Sized Enterprises. Abstract. Introduction Factors Influencing Implementation of CRM Technology Among Small and Medium Sized Enterprises B. Ramaseshan, Chia Peng Kiat, Curtin University of Technology Abstract This study aims to identify the factors

More information

November. Summary: Global Payments

November. Summary: Global Payments November 2014 Executive Summary: Global Payments Global Payment Growth Fueled by Cross-Border and Mobile Commerce By Tim Parry Global ecommerce is expected to top $1.25 trillion U.S. by the end of 2014,

More information

DOES ONLINE TRADING AFFECT INVESTORS TRADING INTENTION? Ya-Hui Wang, National Chin-Yi University of Technology

DOES ONLINE TRADING AFFECT INVESTORS TRADING INTENTION? Ya-Hui Wang, National Chin-Yi University of Technology The International Journal of Business and Finance Research VOLUME 8 NUMBER 5 2014 DOES ONLINE TRADING AFFECT INVESTORS TRADING INTENTION? Ya-Hui Wang, National Chin-Yi University of Technology ABSTRACT

More information

E-Commerce: From Converging 'B2B versus B2C' Segments to Solutions for Different Product Groups

E-Commerce: From Converging 'B2B versus B2C' Segments to Solutions for Different Product Groups E-Commerce: From Converging 'B2B versus B2C' Segments to Solutions for Different Product Groups Prof. Dr. Claudia Loebbecke, M.B.A. Chaired Professor of Media Management University of Cologne Pohligstr.

More information

INFLUENCE OF INTERNET MARKET ORIENTATION ON SHOPPING WEBSITES SUCCESS AN EMPIRICAL STUDY OF ONLINE SHOP BUSINESS IN TAIWAN ABSTRACT

INFLUENCE OF INTERNET MARKET ORIENTATION ON SHOPPING WEBSITES SUCCESS AN EMPIRICAL STUDY OF ONLINE SHOP BUSINESS IN TAIWAN ABSTRACT INFLUENCE OF INTERNET MARKET ORIENTATION ON SHOPPING WEBSITES SUCCESS AN EMPIRICAL STUDY OF ONLINE SHOP BUSINESS IN TAIWAN Wei-shang Fan, Nan Hua University, (886)911-111243,wsfan@mail.nhu.edu.tw Ruei-Shiuan

More information

A CRM Adoption Model for Malaysian Telecommunication and Finance Companies

A CRM Adoption Model for Malaysian Telecommunication and Finance Companies A CRM Adoption Model for Malaysian Telecommunication and Finance Companies Maryam Chavoshi1 1 e-mail: mchavoshy@gmail.com Alex Tze Hiang Sim 2 e-mail: alex@utm.my Jee Mei Hee 3 e-mail: jmhee@utm.my Author(s)

More information

Factors Affecting the Adoption of Online Banking An Integration of Technology Acceptance Model and Theory of Planned Behavior

Factors Affecting the Adoption of Online Banking An Integration of Technology Acceptance Model and Theory of Planned Behavior Factors Affecting the Adoption of Online Banking An Integration of Technology Acceptance Model and Theory of Planned Behavior Nour-Mohammad Yaghoubi (Ph.D) Management Department of University of Sistan

More information

Literature Review of Information Technology Adoption Models at Firm Level

Literature Review of Information Technology Adoption Models at Firm Level Literature Review of Information Technology Adoption Models at Firm Level Tiago Oliveira and Maria Fraga Martins ISEGI, Universidade Nova de Lisboa, Lisbon, Portugal toliveira@isegi.unl.pt mrfom@isegi.unl.pt

More information

THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015

THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY GENERAL REPORT FOR AUSTRALIA, CHINA, HONG KONG, INDONESIA, MALAYSIA, NEW ZEALAND, SINGAPORE AND VIETNAM 2 THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS

More information

A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES

A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES Zahra Khoshiman and *Farshid Namamian Department of Business Management,

More information

Effects of Enterprise Technology on Supply Chain Collaboration and Performance

Effects of Enterprise Technology on Supply Chain Collaboration and Performance Effects of Enterprise Technology on Supply Chain Collaboration and Performance Ling Li Department of Information Technology and Decision Sciences Old Dominion University Norfolk, VA, USA Abstract. Supply

More information

Digital Divide in Hong Kong, China. The Effects of Self-Efficacy on Elderly s Internet Usage Intention and Capabilities

Digital Divide in Hong Kong, China. The Effects of Self-Efficacy on Elderly s Internet Usage Intention and Capabilities Digital Divide in Hong Kong, China The Effects of Self-Efficacy on Elderly s Internet Usage Intention and Capabilities JOLIE LAM CHI YEE ( Department of Information Systems Faculty of Business City University

More information

point of view The Customer Experience: People Make the Difference What Is an Exceptional Customer Experience? Why the Customer Experience Matters

point of view The Customer Experience: People Make the Difference What Is an Exceptional Customer Experience? Why the Customer Experience Matters The Experience: People Make the Difference You cannot generate superior long-term profits unless you achieve superior customer loyalty. Moreover, the increased speed of change, the need for flexibility

More information

DBA Courses and Sequence (2015-)

DBA Courses and Sequence (2015-) DBA Courses and Sequence (2015-) Term Courses (Credits) Year 1 / Summer Research Foundations (3) Applied Statistics & Regression (3) Year 1 / Fall Multivariate Analysis (3) Organizational Behavior (3)

More information

Building Online Learning Communities: Factors Supporting Collaborative Knowledge-Building. Joe Wheaton, Associate Professor The Ohio State University

Building Online Learning Communities: Factors Supporting Collaborative Knowledge-Building. Joe Wheaton, Associate Professor The Ohio State University For more resources click here -> Building Online Learning Communities: Factors Supporting Collaborative Knowledge-Building Joe Wheaton, Associate Professor David Stein, Associate Professor Jennifer Calvin,

More information

Benefits Realization from IS & IT, and Change Management of roles and the working practices of individuals and teams.

Benefits Realization from IS & IT, and Change Management of roles and the working practices of individuals and teams. : Delivering Value from IS & IT Investments John Ward and Elizabeth Daniel John Wiley & Son Ltd ISBN: 9780470094631, 399 pages Theme of the Book This book explores a process and practical tools and frameworks

More information

Understanding college students continuing intentions to use multimedia e-learning systems

Understanding college students continuing intentions to use multimedia e-learning systems World Transactions on Engineering and Technology Education Vol.8, No.4, 2010 2010 WIETE Understanding college students continuing intentions to use multimedia e-learning systems Yi-Chien Lin, Yi-Cheng

More information

Clients Loyalty towards Bank Websites at E-Commerce Markets An Empirical Investigation and Proposed Model

Clients Loyalty towards Bank Websites at E-Commerce Markets An Empirical Investigation and Proposed Model Clients Loyalty towards Bank Websites at E-Commerce Markets An Empirical Investigation and Proposed Model Firstname N. Lastname author1, Firstname N. Lastname author2 Faculty of Business Administration,

More information

Issues in Information Systems

Issues in Information Systems TAXONOMY OF MULTIPLE LEVELS OF SWOT ANALYSIS IN PROJECT MANAGEMENT Ganesh Vaidyanathan, Indiana University South Bend, gvaidyan@iusb.edu Asghar Sabbaghi, Indiana University South Bend, sabbaghi@iusb.edu

More information

Which B2B E-Business Model To Adopt: The Case Of Taiwan Agribusiness Firms. Eric Ng, Les Brown, University of Southern Queensland.

Which B2B E-Business Model To Adopt: The Case Of Taiwan Agribusiness Firms. Eric Ng, Les Brown, University of Southern Queensland. Which B2B E-Business Model To Adopt: The Case Of Taiwan Agribusiness Firms Eric Ng, Les Brown, University of Southern Queensland Abstract This research investigated the reasons which led Taiwanese agribusiness

More information

International Journal of Management, Innovation & Entrepreneurial Research Vol 1 (1), April 2015, Pg 10-14

International Journal of Management, Innovation & Entrepreneurial Research Vol 1 (1), April 2015, Pg 10-14 IMPACT OF DEMOGRAPHIC VARIABLES ON PURCHASE OF E-INSURANCE IN URBAN AREAS IN INDIA Dr. Syed Shahid Mazhar, Dr. Anisur Rehman and Mr. Shahab Ud Din Assistant Professor, Integral University, Department Of

More information

The Hurdles Facing Today s Online Merchants

The Hurdles Facing Today s Online Merchants Digital River World Payments Survey Report The Hurdles Facing Today s Online Merchants BlueHornet.com Background At the 2011 E-Commerce Payments & Risk Conference hosted by the Merchant Risk Council (MRC)

More information

Statement for the Record. On Behalf of the AMERICAN BANKERS ASSOCIATION. Before the. Antitrust Tax Force. Committee on the Judiciary

Statement for the Record. On Behalf of the AMERICAN BANKERS ASSOCIATION. Before the. Antitrust Tax Force. Committee on the Judiciary Statement for the Record On Behalf of the AMERICAN BANKERS ASSOCIATION Before the Antitrust Tax Force Committee on the Judiciary United States House of Representatives May 15, 2008 Statement for the Record

More information

THE RELATIONSHIPS BETWEEN CLIENT AND CONSULTANT OBJECTIVES IN IT PROJECTS

THE RELATIONSHIPS BETWEEN CLIENT AND CONSULTANT OBJECTIVES IN IT PROJECTS THE RELATIONSHIPS BETWEEN CLIENT AND CONSULTANT OBJECTIVES IN IT PROJECTS Matthew J. Liberatore, Villanova University, 610-519-4390, matthew.liberatore@villanova.edu Wenhong Luo, Villanova University,

More information

A Study on consumers continuing to use online group-buying platforms: The impact of price performance expectations

A Study on consumers continuing to use online group-buying platforms: The impact of price performance expectations December 2010, Volume 9, No.12 (Serial No.90) Chinese Business Review, ISSN 1537-1506, USA A Study on consumers continuing to use online group-buying platforms: The impact of price performance expectations

More information

E-commerce 2000 Note to readers Explanatory Notes B-to-B E-commerce Explanatory Notes

E-commerce 2000 Note to readers Explanatory Notes B-to-B E-commerce Explanatory Notes E-commerce 2000 This latest edition of E-Stats provides a snapshot of e-commerce activity for key sectors of the U.S. economy for 2000 and revises previously released data for 1999. The data are collected

More information

The Conceptualization of Integrated Consumer Health Informatics Utilization Framework

The Conceptualization of Integrated Consumer Health Informatics Utilization Framework The Conceptualization of Integrated Consumer Health Informatics Utilization Framework Norfadzila, S.W.A., Balakrishnan, V., A. Abrizah Abstract The purpose of this paper is to propose an integrated consumer

More information

Mediation of Computerized Accounting System (CAS) Adoption on Relationship Between Environmental Uncertainty and Organizational Performance

Mediation of Computerized Accounting System (CAS) Adoption on Relationship Between Environmental Uncertainty and Organizational Performance Journal of Modern Accounting and Auditing, ISSN 1548-6583 June 2013, Vol. 9, No. 6, 747-755 D DAVID PUBLISHING Mediation of Computerized Accounting System (CAS) Adoption on Relationship Between Environmental

More information

MAKING A DIFFERENCE AFTER ALL the relationship between media and strategic public relations

MAKING A DIFFERENCE AFTER ALL the relationship between media and strategic public relations 1 MAKING A DIFFERENCE AFTER ALL the relationship between media and strategic public relations Jennifer Bartlett School of Advertising, Marketing and Public Relations, QUT, Australia Reviewed paper submitted

More information

Diffusion of Electronic Stores: A Comparison Between Taiwan and the United States

Diffusion of Electronic Stores: A Comparison Between Taiwan and the United States INTERNATIONAL JOURNAL OF BUSINESS, 6(1), 2001 ISSN:1083-4346 Diffusion of Electronic Stores: A Comparison Between Taiwan and the United States Ting-Peng Liang and Yi-Cheng Ku Department of Information

More information

Issues in Information Systems Volume 16, Issue I, pp. 163-169, 2015

Issues in Information Systems Volume 16, Issue I, pp. 163-169, 2015 A Task Technology Fit Model on e-learning Linwu Gu, Indiana University of Pennsylvania, lgu@iup.edu Jianfeng Wang, Indiana University of Pennsylvania, jwang@iup.edu ABSTRACT In this research, we propose

More information

CRITICAL SUCCESS FACTORS FOR SHARED SERVICES: A RESEARCH AGENDA

CRITICAL SUCCESS FACTORS FOR SHARED SERVICES: A RESEARCH AGENDA CRITICAL SUCCESS FACTORS FOR SHARED SERVICES: A RESEARCH AGENDA Shouhong Wang Charlton College of Business, University of Massachusetts Dartmouth Dartmouth, MA 02747-2300 USA swang@umassd.edu Hai Wang

More information

Professionalizing the Use of Management Consulting Services

Professionalizing the Use of Management Consulting Services Professionalizing the Use of Management Consulting Services An investigation into structures and procedures for the use of MC services in Swedish organizations Frida Pemer (frida.pemer@hhs.se) Stockholm

More information