1 NAPCP 2015 GLOBAL PROVIDER DIRECTORY A Guide to Leading Product and Service Providers in the Commercial Card and Payment Industry Worldwide
2 Members, Take 10 Minutes on the NAPCP website to find great solutions TAKE 10 FOR... enetworking Get answers on: Online training Cardholder liability Receipts, imaging, scanning Surcharges for card payments TAKE 10 IN... Shared Resource Library Get samples on: Policies and procedures Auditing forms and tools Training materials Supplier communications TAKE 10 FOR... Program Evaluation Tools Get worksheets on: Process cost savings Card program controls Management buy-in Disaster plan evaluation SIGN IN TODAY Looking for something in particular? Get in touch with the NAPCP at and we ll take 10 to help you find the answers.
3 Contents In alphabetical order American Express... 3 Bank of America Merrill Lynch BBVA Compass... 6 BMO Financial Group... 5 bobsguide... 5 Card Integrity... 7 CaseWare Analytics Citi Citizens Commercial Banking Comdata Inc Commerce Bank CSI globalvcard DATABASICS First Bankcard, a division of First National Bank of Omaha HSBC Bank USA, N.A J.P. Morgan M&T Bank MUFG Union Bank, N.A NAPCP... IFC, 13 15, 18, 22, 31 33, BC Oversight Systems, Inc PayTech Commercial AS PNC Financial Services...23 Scotiabank TransactionDirectory.com UMB Umpqua Bank...26 U.S. Bank...26 Visa, Inc Wells Fargo & Co WNS...30 NAPCP 2015 Global Provider Directory 1
4 Contents In order by Product or Service Category Associations NAPCP...IFC, 13 15, 18, 22, 31 33, BC Consultants PayTech Commercial AS Issuers American Express... 3 Bank of America Merrill Lynch BBVA Compass... 6 BMO Financial Group... 5 Citi Citizens Commercial Banking Comdata Inc Commerce Bank CSI globalvcard First Bankcard, a division of First National Bank of Omaha HSBC Bank USA, N.A J.P. Morgan M&T Bank MUFG Union Bank, N.A PNC Financial Services...23 Scotiabank UMB Umpqua Bank...26 U.S. Bank...26 Wells Fargo & Co Networks Visa, Inc Online Publications bobsguide... 5 TransactionDirectory.com Software/Technology Providers Card Integrity... 7 CaseWare Analytics DATABASICS Oversight Systems, Inc WNS NAPCP 2015 Global Provider Directory
5 GOLD PARTNER SPONSOR American Express Contact: Pilar Vigil, Events Manager Phone: (469) Web: business.americanexpress.com/us/ Through its Global Corporate Payments division, American Express offers a suite of B2B and T&E payment solutions that help organizations streamline processes and transform them into opportunities for savings, control and efficiency. American Express can help your organization increase working capital flexibility and strengthen relationships with suppliers. For more information, visit business.americanexpress.com/us/. ALLIANCE PARTNER SPONSOR Bank of America Merrill Lynch Contact: Jeannette Bugg, Director, Americas Card Products/ Global Transaction Services 101 S. Tryon Street Charlotte, NC Phone: (980) Web: Bank of America Merrill Lynch is a leading provider of commercial and prepaid card solutions to large and middle market companies, globally, and to federal, state and local government entities in the United States. BofA Merrill Lynch s Card & Comprehensive Payables group works with these organizations to design integrated epayments solutions that help unlock working capital while increasing efficiency, visibility and control. As part of the Global Transaction Services business, the Card & Comprehensive Payables organization develops strategies and solutions that are closely aligned to the treasury goals of commercial and government entities. BofA MerrillLynch s cardholders can be served in numerous languages and have access to a worldwide network of more than 36 million credit card merchants and ATMs. NAPCP 2015 Global Provider Directory 3
6 global scale Expand your business with greater visibility, control and efficiency. The power of global connections For marketing disclaimer, visit bankofamerica.com/disclaimer
7 bobsguide Contact: Deborah Roberto, Digital Marketing Executive 1 Hammersmith Broadway, London, W6 9DL Phone: Web: bobsguide.com is the trusted online global resource for buyers of financial lt technology. Members utilize bobsguide.com to access RSS feeds, industry news & financial technology blogs, research/purchase systems for banks, dealing rooms, corporate treasuries and financial institutions and secure insight and solutions to everyday challenges. Our information is independent, constantly updated, accurate and trustworthy. bobsguide connects financial IT technology vendors, banks and consultants with their relevant buyers across a number of marketing platforms. SILVER PARTNER SPONSOR BMO Financial Group Phone: (877) Web: bmo.com/treasuryandpayment BMO Financial Group is a highly-diversified North American financial services organization. Whether it s our treasury management solutions to make your payments and collections more efficient, or our corporate card programs to help bridge the timing differences in cash flow, we re focused on one thing our clients financial success. Whatever your financial needs, we re here to help at BMO Financial Group. For more information: NAPCP 2015 Global Provider Directory 5
9 Card Integrity Contact: Doug Hindsley, Sr. Partner 2021 Midwest Road, Suite 200 Oak Brook, IL Phone: (630) Web: Card Integrity is a global procurement card expense management service for institutions generating monthly company card transactions of 500 to 5,000,000. Industries served include: government entities, higher education, manufacturing, pharmaceutical, retail, and transportation. A division of D. Warner Group, Card Integrity streamlines card activity with card compliance, cardholder training, tip line, and AP/P-card duplicates. Headquartered in the Chicago area, we service clients in the U.S., Canada, and worldwide. For more information, visit CaseWare Analytics Contact: Joel Freckleton Phone: (416) ext Web: com/solutions/business-solutions/ purchasing-cards-monitoring With over 400,000 users in 130 countries, CaseWare Analytics is an industry leader in providing automated monitoring solutions for finance professionals that want complete visibility into their financial processes such as Purchasing cards, Travel & Expense and Accounts Payables. Please visit us at or call us at (416) ext *Countries Products / Service Available: All Countries / Global *Countries with Local Customer Service Available: All Countries / Global *Self reported NAPCP 2015 Global Provider Directory 7
12 ALLIANCE PARTNER SPONSOR Citi Contact: Maureen Bilbrey, Director Public Sector North America Freedom Drive, Suite 850 Reston, VA Phone: (313) Web: Citi Treasury and Trade Solutions (TTS) provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Citi Commercial Cards forms part of the TTS business, offering a comprehensive range of payment solutions, with a greater level of control and spend visibility, to help organizations effectively manage their card program. As a leading commercial card issuer, Citi offers a global footprint, supported by unrivalled card acceptance and a consistent global customer experience. We continue to lead the way in delivering innovative and tailored solutions. Citizens Commercial Banking Contact: Bob Zeena, SVP, Head of Commercial Card Product 600 Washington Blvd., Stamford, CT Web: Citizens Commercial Banking is a division of Citizens Financial Group, Inc., one of the nation s oldest and largest financial institutions. Our Treasury Solutions business provides transaction banking products to companies ranging from small businesses to large corporations, across industries. Combining cash management, commercial card and trade finance services, Treasury Solutions serves as a strategic banking partner for clients corporate treasury needs. For more information, visit 10 NAPCP 2015 Global Provider Directory
13 Comdata Inc. Contact: Keela Wofford, Senior Vice President 5301 Maryland Way Brentwood, TN Phone: (855) Web: Comdata Inc. is a leading business-to-business provider of innovative electronic payment solutions. As a proven leader in corporate payments for a wide range of industries, our solutions are changing the way companies manage data, pay employees, process transactions and control spending on key business purchases. Comdata solutions help you save money, grow your revenue, streamline operations and minimize financial risks. As a company that provides issuer and processor services, Comdata provides corporate payments, virtual card, construction, energy, healthcare, fleet and prepaid solutions to over 20,000 customers. Contact a Comdata consultant today at Commerce Bank Contact: Mike O Connor Phone: (816) Web: commercevantage.com CommerceVantage offers smarter solutions for the complete payment process. Automate your accounts payable operation, from invoice capture, workflow approval, to payment fulfillment by utilizing a single payment file. Capitalize on process efficiencies and generate revenue share earnings by activating a secure payment program. Powered by Commerce Bank, a national leader in payments and revenue cycle management, CommerceVantage combines the latest in accounts payable technology and payment disbursement strategies with an enduring commitment to effective account management. NAPCP 2015 Global Provider Directory 11
14 ALLIANCE PARTNER SPONSOR CSI globalvcard Contact: Kimberly Wargo, Sales Phone: (239) Web: For over 25 years, CSI Enterprises has provided innovative payment solutions to world leading brands, while providing the highest level of customer service. The company s highly secure financial payment products include the globalvcard virtual payment solutions and award-winning mobile payment applications, corporate purchasing cards, and business fleet fueling/maintenance payment cards. Businesses rely on CSI s globalvcard products to reduce costs and increase profits in all areas of B2B payments, including accounts payable, business travel spending and fuel purchases. Learn more about CSI globalvcard at DATABASICS Contact: Michael Jacques, Director of Business Development Sunrise Valley Drive, Suite 170, Reston, VA Phone: (314) Web: DATABASICS is a global, cloud-based technology provider specializing in next generation Expense Reporting, Timesheet Management, and Invoice Processing solutions. Combining easy-to-use configuration with comprehensive functionality and services, we streamline organizational operations across the enterprise. DATABASICS is relied upon by leading organizations worldwide including Sony Music, US Chamber of Commerce, American Chemistry Council, Panasonic North America, and many others. With proven customization for any size and type, we serve all industry categories from financial services and healthcare to manufacturing, research, non-profits/ NGOs, and federal contractors. For more information about DATABASICS, please visit or contact us directly by ing: 12 NAPCP 2015 Global Provider Directory
15 SILVER PARTNER SPONSOR First Bankcard Contact: Bill Pitt, Director, Commercial Card Large Business Relationships 1620 Dodge Street SC 3122 Omaha, NE Phone: (402) Web: First Bankcard, a division of First National Bank of Omaha, is a leader in the credit card partnership arena, serving more than 400 financial institutions, co-brand and affinity partners nationwide. For 60 years, First Bankcard has offered quality products and superior service to help its customers achieve their goals. First National Bank of Omaha is the largest privately owned banking company in the United States. First Bankcard issues Purchasing and T&E cards, and our AP Advisor Suite of program optimization tools including Electronic Accounts Payable and Supplier Enablement services. NAPCP 2015 Global Provider Directory 13
16 Commercial Card and Payment focus more ways to feel the Power of Become an NAPCP member and enjoy 100% access 24/7 to these unique benefits in the Commercial Card and payment industry: NAPCP benefits for the card and payment industry: n Vibrant website makes it easy to stay informed and participate! Use the robust site search tool to find resource titles, enetworking posts and NAPCP member profiles that match your advanced search criteria Receive notifications of enetworking posts, new events and job postings Set up a comprehensive profile (with your photo!) for more meaningful member directory search results Build and manage your resume online Track continuing education endeavors, including points toward professional certification(s) Join a user group (www.napcp.org/usergroups) to connect with members who share something in common n Bring your team together with associate and group membership for as little as $99 each A divide-and-conquer strategy really works! With a team of card and payment professionals accessing NAPCP resources, you ll make progress in no time. n Can t join yet? Subscribe and receive a higher level of website access If you can t become a member just yet, become a complimentary subscriber so you can: sign in, register for events, and access select member resources and the Career Center receive industry news and event notifications, including invitations to participate in webinars, industry surveys and quick online polls get a complimentary printed copy of the annual NAPCP Provider Directory of product and service providers n Job change? Displaced? We have options for transferring your membership Website access is exclusive to the designated individual member. If a member leaves an organization or changes job roles, the NAPCP can reassign the membership. Individuals who become unemployed while a current member receive a free, 12-month membership. Professional certification recognizes expertise n Certified Purchasing Card Professional (CPCP) credential (www.napcp.org/cpcp) Gain recognition for mastering the body of knowledge required to manage all aspects of a P-Card program. Online forms and procedures make it easy to track eligibility points. Contact us Whitewater Drive, Suite 110, Minnetonka, MN Telephone (952) ext. 4, Fax (952) If you can t become a member just yet, become a complimentary subscriber to participate at a higher level it s free!
17 & global audience give you Participation! Resources and networking tools from the NAPCP n Resource Center and Newsletters Take advantage of the white papers, industry studies, surveys and articles that can help you make a difference in your program. Periodic newsletters bring you the pulse of the industry; review archives of past editions. n enetworking Post a question or offer your own insight through this online Q&A tool an active exchange of practical advice relevant to the job you do every day. This isn t just social networking, it s real help from P-Card professionals around the world. n User Groups The NAPCP currently offers online user groups for four interest areas: (1) higher education, (2) government/k-12 education, (3) travel and (4) global. These portals allow for exclusive enetworking and resource sharing. n Online Polls, Results and Tips Every two weeks, the NAPCP releases a new poll. Respond, see the instant results and read the tip from the NAPCP. It s a fun, quick way to gain industry knowledge and perspective. n Online Member Directory and Resource-Sharing Library (end-users only) End-user members, search the member directory to identify and network with other professionals who share common program types, technology solutions, issuers and more. Contribute and access sample policies, surveys, templates and more in the resource-sharing library. Participate today in this unique give-and-take opportunity. n Career Center Our job bulletin board is open to NAPCP members and subscribers; plus, any website visitor can post an open position at no charge. Events bring card and payment professionals together n Annual Commercial Card and Payment Conference Hundreds of end-users, issuers and solutions providers gather for unsurpassed education, vital networking, and cutting-edge exhibits and demos during our U.S., Canadian and European conferences. n Regional Forums These one-day, small-group events feature an end-user speaker, an industry update from the NAPCP, and roundtable discussions. n Educational Workshops The NAPCP periodically offers workshops on select topics for audiences of varying experience levels. n Webinars and Virtual Demonstrations Participate in education from the convenience of your own office! Join card and payment industry experts as they deliver information on a variety of relevant topics and solutions. NAPCP Visit us today at
18 SILVER PARTNER SPONSOR HSBC Bank USA, N.A. Contact: Daniele Coda, Vice President and Senior Product Manager, Corporate Cards 1 West 39th Street, New York, NY Web: HSBC is one of the world s largest banking and financial services organizations. The Group s network is comprised of 6,600 offices in 80 countries and territories in the Americas, Europe, Asia-Pacific, the Middle East and North Africa. HSBC combines extensive global reach, notable financial strength, and a long term commitment to our Commercial Banking and Global Banking and Markets clients. We offer a wide array of global solutions including Cash Management, Asset Management and Trade and Receivables Finance services, from traditional to innovative e-enabled solutions, designed to address the needs of our clients today, as well as in the future. assets. SILVER PARTNER SPONSOR J.P. Morgan Contact: Lori A. Swalla, Managing Director Global Commercial Card Executive, Head of U.S. Sales and Relationship Management Phone: (312) J.P. Morgan s Commercial Card solutions help streamline the payables process. Our Purchasing Card solution can provide enhanced control, identify opportunities to optimize your bottom line and maximize the value of your payment process through insight and resources. With Single-Use Accounts, we can help you gain efficiencies by automating your payments process. J.P. Morgan can design a comprehensive card program that is tailored to the needs of your organization. 16 NAPCP 2015 Global Provider Directory
20 NAPCP Whitewater Drive, Suite 110 Minnetonka, MN Phone: (952) Web: The NAPCP is a membership-based professional association committed to advancing Commercial Card and Payment professionals and industry practices worldwide. The NAPCP is a respected voice in the industry, serving as an impartial resource for more than 13,000 members and subscribers at all experience levels in the public and private sectors. The NAPCP provides unmatched opportunities for continuing education and peer networking through its conferences, Regional Forums, webinars, website, virtual demonstrations, newsletters and regular communication. The association sponsors research and publishes timely and relevant white papers, survey results and articles. The NAPCP offers a Certified Purchasing Card Professional (CPCP) credential. Visit to learn more about Commercial Card and payment programs in general, the value of membership, current member demographics, upcoming events and benefits of becoming a year-round partner sponsor. 18 NAPCP 2015 Global Provider Directory
21 M&T Bank Contact: Susan, Meyer, Sr. Regional Sales Manager, Commercial Card Phone: (716) Web: Designed around your company. Serviced by local experts. At M&T Bank, we pride ourselves on our people, experience, award winning customer service, and state of the art product solutions. With M&T s commercial card and accounts payable solutions, you ll have an effective way to manage all of your company s expenses from travel to procurement. And by taking the time to understand the unique needs of your company, M&T Bank enables you to achieve your strategic financial objectives by setting up a program that s right for you. Our purchasing card and corporate card solutions help you reduce and manage costs by creating efficiencies around the way you purchase goods and services without compromising purchasing controls. With electronic accounts payable solutions from M&T Bank; you can take advantage of electronic payments and eliminate time consuming accounts payable processing steps. M&T Bank is one of the top 20 US-based full-service commercial bank holding companies by asset size with over 725 branches and more than 2,000 ATMs in seven US states and Ontario, Canada. For more than 155 years, M&T Bank has delivered on our promise of understanding what s important by building deep, long-lasting relationships with our customers, and by investing in our communities. At M&T Bank, we pride ourselves on award-winning customer service with our dedicated customer service groups and local customer relationship teams. Find out more about M&T Bank s commercial card solutions and award-winning customer service 1 at mtb.com/commercialcards Greenwich Excellence Award for Small Business and Middle Market Banking products and Customer Service NAPCP 2015 Global Provider Directory 19
22 SILVER PARTNER SPONSOR MUFG Union Bank, N.A. Contact: William Kniering, Director Phone: (214) Web: About MUFG Union Bank, N.A. MUFG Union Bank, N.A., is a full-service bank with offices across the United States. We provide a wide spectrum of corporate and commercial banking solutions to meet the needs of customers, including a full suite of transaction banking services. With assets of $113.7 billion (USD), as of December 31, 2014, the bank has strong capital reserves, credit ratings and capital ratios relative to peer banks. MUFG Union Bank is a proud member of the Mitsubishi UFJ Financial Group (NYSE: MTU), one of the world s largest financial organizations. *Self-Issue Countries: United States *Self reported Oversight Systems, Inc Northchase Parkway SE, Suite 400 Atlanta, GA Phone: (770) Web: Oversight Systems enables expansion and optimization of card programs by enhancing and enforcing control on card transactions. Oversight Insights On Demand is a web-based solution enabling corporate card program administrators to analyze 100 percent of card transactions in order to detect and eliminate fraud, policy misuse, and waste within their programs. Oversight s sophisticated analytics engine identifies individual transactions, patterns and trends, as well as specific cardholders and groups of cardholders that reflect suspicious, legal and policy non-compliant, and potentially fraudulent behavior. Oversight s mission is to transform financial data analysis into operational results, better business decisions and increased cost savings. A Concur, TSYS, SAP, and Oracle partner, Oversight customers include a range of Global 5000 companies and government agencies and its software is used to monitor nearly $2 trillion in business transactions every year. Visit for more information. 20 NAPCP 2015 Global Provider Directory
23 Want to know what s happening in your P-Card program? 100% automated review Ensure policy compliance Maximize with control No setup or consulting fees Stop by our booth to see a demo! Stop by our booth to see a demo and ask us about a free trial!
24 PayTech Commercial AS Contact: Vincent Eavis Phone: Web: PayTech Commercial AS is a global business with expertise in commercial payments helping both corporate clients as well as bank issuer businesses to do better. From a corporate side we are here to help you make better buying decisions, minimize the risks and maximize the benefits. If you are looking for expert support for your card program in NA, EMEA, APAC or LAC, we can help with experts from both the payments and procurement / sourcing / finance side across the world who have bought and deployed major card programs. Most popular on our client s feedback forms in 2013 were: Change Management (cost of change vs. value of change) Support; B2B Payments Strategy; RFI / RFP Construction; Downstream Implementation Support; Global Market Dynamics Awareness / Validation Workshops. From a bank issuer side most popular were: B2B Sales Workshops; Supporting your Client s P2P Success; Sales Training / Role Play Simulations; Account Management Scorecard Development; Sales Score Modelling, Strategy and Pre-qualification; Market Research and Reports. Whether you are a Sourcing / Procurement Manager or a Head of Sales / Product, we ve been there before and we can help you make it happen in your organization! Our independence and integrity is guaranteed. NETWORK NAPCP User Group Portals Join a user group to access a unique portal with exclusive online networking, resources and sharing by sector and interest area: travel programs global issues and expansion higher education government/k 12 education JOIN TODAY 22 NAPCP 2015 Global Provider Directory
25 SILVER PARTNER SPONSOR PNC Financial Services Contact: Colen Cromer, Vice President Sr. Product Manager Commercial Payment Services 620 Liberty Avenue Pittsburgh, PA Phone: (513) Web: PNC is one of the nation s leading providers of treasury management products and services including an advanced suite of commercial card services. PNC s unparalleled expertise and innovative technology solutions can help you maximize the efficiencies and cost savings associated with the use of commercial cards. Our dedicated advisors work with you, providing consultative support to identify opportunities for integrating card usage within your distributed or centralized payables processes. As a result, you can take advantage of and integrate greater payment controls while benefiting from the economics, efficiency and portability of commercial cards. PNC also provides innovative solutions to help you transform your payables management processes by developing a payment protocol a strategic way to optimize value and achieve an optimum payment mix when converting from paper-based payments to electronic payments including commercial cards. The PNC Financial Services Group Inc. (www.pnc.com) is one of the nation s largest financial services organizations with assets of $345 billion as of December PNC, primarily operating in 19 states and the District of Columbia, provides retail and business banking, residential mortgage banking, specialized services for corporations and government entities, including corporate banking, real estate finance and assetbased lending, wealth management and asset management. * Self-Issue Countries: United States * Additional countries available via PNC s relationship with Barclaycard - Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Jersey, Lichtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland * Additional countries available through Barclaycard s referral arrangements with other banks: Argentina, Australia, Brazil, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Singapore, South Africa, Thailand, United Arab Emirates including corporate banking, real estate finance and asset-based lending, wealth management and asset management. *Self reported NAPCP 2015 Global Provider Directory 23
26 ALLIANCE PARTNER SPONSOR Scotiabank Contact: Cameron McPhail, Vice President & Director, Commercial Card Sales Phone: (416) Web: scotiabank.com Scotiabank is one of North America s premier financial institutions and Canada s most international bank. With over 180 years of global banking experience, we operate in more than 55 countries around the world. Scotiabank and its affiliates serve over 21 million customers through our team of 87,000 employees. Our dedicated team brings together specialists from our global network to deliver the seamless integration of our tailored product solutions. With the Scotiabank Visa Commercial Card Program, you ll gain all the purchasing power that Visa offers, along with the ability to control costs, streamline reconciliation processes, and to access your current expense data online. To find out how you can consolidate your expense management requirements, contact your Scotiabank Relationship Manager or visit scotiabank.com/commercialcard TransactionDirectory.com Contact: Thomas L Frale Jr, President 923 Christa Court, Elk Grove, IL Phone: (847) Web: TransactionDirectory.com is the one-stop source for information about the transaction processing market. The goals and objectives of this web site are to provide across multiple industry segments, a comprehensive resource of news, industry knowledge, business applications, technology, vendors, products and services for the transaction processing market. The scope of the information provided covers the item, check, remittance, document and transaction processing markets segments and their growing tendency to overlap one another. The primary focus is on the processing of financial instruments and accompanying documents in both paper and electronic formats. Topics include, but are not limited to, invoice generation, presentment, receipt of payment, accounts receivable posting and collections. The range of subject matter is not limited by application, transaction type, media formats or processing methodology. Business solutions range from non-profit to government industry segments. *Countries Serviced: United States and International *Self reported 24 NAPCP 2015 Global Provider Directory