Data Center Co- Location

Transcription

1 Management Council of the Ohio Education Computer Network Request for Quote Data Center Co- Location March 6, 2013 Responses are due by 4:00 pm on March 20, 2013

2 General Information The Management Council of the Ohio Education Computer Network (MC OECN) acting in the interest of our business units, state program areas, school district customers, the Ohio Department of Education (ODE) and other stakeholders is soliciting quotes for a Data Center co- location facility in the central Ohio area. The purpose of this Request for Quote (RFQ) is to identify and select a qualified facility that meets the business, functional and financial requirements of our collective business units, program areas, and other stakeholders. MC OECN will evaluate responses from vendors offering a commercially viable co- location facility. This RFQ and related information is available at to vendors and other interested parties. Respondents are responsible for ensuring they have an appropriate understanding of MC OECN, how we conduct business, our business units and program areas, and our requirements for a co- location facility. Timeline RFQ Issued Inquiry Period Response Due Evaluation and Clarification of Responses Site Visits for Selected Finalist Planned Acquisition March 6, 2013 March 6-18, 2013 March 20, :00 PM EST March 21-25, 2013 March 25-28, 2013 April 3013 Point of Contact and Inquiries Scott Gaughan, Broadband Project Manager MC OECN, 8050 N. High Street, Suite 150, Columbus OH rfp- response@mcoecn.org inquiries must be submitted no later than 4:00 pm on March 18, Answers to appropriate questions will be published on the website. If inquiries result in a constructive change to this RFQ, an amended version will be issued. Response Submission Responses must be submitted via to rfp- response@mcoecn.org on or before 4:00 pm on March 20, Each timely response will be acknowledged. Response attachments must be in MS Word or PDF format. A response should include the following: 1. Letter of Transmittal (MS Word or PDF 5 pages maximum) a. Executive summary describing your company, a primary point of contact, and the location of your co- location facility. b. Explanation of why MC OECN should invest with your company. 2. Completed PDF forms for Attachment A 3. A sample order form or contract required to be signed to procure services from your organization, including all Terms & Conditions. Issued: March 6, 2013 Due: March 20, 2013 Page 2

3 Response Evaluation Incomplete or untimely responses will not be evaluated. MC OECN will evaluate responses using internal experts to: 1. Score the capability of proposed solutions to our requirements 2. Calculate comparative TCOs based on pricing information submitted 3. Contact organizations about their vendor and product experiences. All, or some selected number of prospective vendors will be asked to schedule on- site tours and discussions (not to exceed 90 minutes in length) during the week of March 25 th, Site visits will be used to view the facility, and to address any outstanding questions/concerns regarding the requirements or proposal. Issued: March 6, 2013 Due: March 20, 2013 Page 3

4 Scope MC OECN currently operates a Disaster Recovery (DR) site in the central Ohio area data center. For a variety of reasons, MCOECN has determined that it is in its best interest to relocate to another data center, also in central Ohio. The DR site s primary purpose is to support Ohio s K- 12 education in ensuring network continuity, and therefore must be housed in true hardened data center facility. MCOECN is in need of secure, caged co- location space that is accessible 24x7x365. It is the intent of MCOECN to be operational in the new facility NO LATER THAN June 30, Initial deployment will call for a minimum of two- hundred (200) square feet of contiguous, caged space, with the desire to have the ability to expand, preferably into additional contiguous space, at a later date. The initial term of this agreement will be for thirty- six (36) months. The new facility MUST serve multiple major carriers in this location, and provide for fully redundant power, including conditioned power and onsite generators of significant capacity to operate the facility under full power for NO LESS than forty- eight (48) hours without the need for additional delivery of fuel. The new facility must also demonstrate that it is on a priority list for refueling during emergencies. Further requirements will be provided below. REQUIREMENTS (Use Attachment A to respond) This section explains MCOECN s requirements, and will be used to formulate the vendor response rubric. As a potential vendor, you are encouraged to fully respond to each requirement to the best of your ability. Blank or incomplete responses will be assumed to be not in compliance. 1. GENERAL a. Are there any restrictions on the type of racks that customers install in their caged area? If so, please list these restrictions. b. MCOECN would like the ability to work with vendor partners in order to supply service to K- 12, and potentially Government entities. This might involve contractual agreements between MCOECN and commercial partners that might be considered a sub- lease. Are there any restrictions on MCOECN that would prevent these partnerships? c. Do you own or lease your facility? If leased, when does the current lease expire? d. How are utilities delivered to your facility aerial or buried? If there is mix of aerial and mixed, please indicate what utilities fall within each category. e. Does your facility offer soft- space to its tenants for meeting purposes? If so, what is the procedure for occupying this space, and is there a cost associated with the use of this space? f. Does your facility offer public Internet to its tenants? If so, please indicate if there is a cost for this service, and identify whether it is wired or wireless service. g. Please provide an overview of cell coverage in the facility it is helpful to provide information for as many of the cell carriers as you have information for. h. Does the facility staff remove tenant packing materials from the cage/dock area? If not, are there dumpsters available on- site for customer use? i. Site Certifications please list all certifications that the facility holds. It is REQUIRED that the facility have a SOC- 1 (SAS- 70) certification. Issued: March 6, 2013 Due: March 20, 2013 Page 4

5 2. FACILITY j. Is your facility HIPPA compliant meaning do you have policies, procedures, technology, and staff to implement security controls that are aligned with the HIPAA rules? k. Does your facility have a HIPPA Report on Compliance (HROC), if so, who was the auditor, and would you provide a copy if requested? l. PHI Insurance does you facility provide any form of Personal Health Information (PHI) Breach Insurance coverage? a. Facility - Security/Access i. Does your facility allow for tenant access on a 24x7x365 basis? ii. Please describe the facilities access controls (i.e., FOB access, biometrics, key code, etc. ) iii. Please describe the site s physical access controls in detail (i.e., video surveillance, manned or unmanned security personnel, locked for key card access to cages, zone control access, etc..) iv. Parking please describe the parking available for tenants at your facility in detail (i.e., gated or enclosed parking, amply parking onsite, video monitored, cost if applicable, etc. ) b. Facility General i. Does your facility offer locked cage space for each tenant? It is a Requirement that MCOECN have a caged and locked area. ii. Please identify the cost of a two- hundred (200) square foot cage at this facility. The cost should include (easily identifiable) separate cost for one- time non- recurring or set- up costs (NRC), as well monthly recurring cost (MRC) iii. Please describe the building construction of your facility in detail (i.e., exterior building material, roofing material, number of stories, etc. ) iv. If it is necessary for tenants to use an elevator to reach the data center, please describe the number of elevators, as well as the dimensions and weight capacity levels of the elevators. v. Does your facility have staff that are available to receive tenant deliveries? If so, please identify the times this service is available, and indicate if there is an additional cost for this service. vi. Please describe the loading dock at this facility, and identify if there are any restrictions as to the type of vehicles that can access the dock, and the times they will have access. vii. Please identify any known risk to the facility or infrastructure (i.e., flood zone, close proximity to railways or Interstates, etc. ) viii. Please identify your procedures for communicating with tenants concerning emergencies, scheduled maintenance windows, potential breach of security, etc. ix. Please identify any known road closures or other incidents in the last (36) months in which access to the facility was prohibited for significantly limited. Issued: March 6, 2013 Due: March 20, 2013 Page 5

6 3. INFRASTRUCTURE x. Please identify the following: the overall capacity of your facility in square footage, the current percentage of occupancy, and any plans or availability you have for expansion. xi. Does the facility provide for any form of static discharge when entering the facility or within tenant cages? a. Infrastructure Power i. Please describe in detail how electricity is delivered to your facility (i.e., fed from multiple providers, separate sub- stations, diverse entryway into facility, etc.) ii. Please describe in detail your UPS design and capabilities, including battery run- time. iii. Do you provide separate A&B electrical feeds to tenant cages? iv. Does this facility provide individual power metering at the PDU or rack level for its tenants? v. Describe your pricing matrix for power usage including one- time non- recurring set up costs (NRC) per circuit type, as well as monthly recurring usage costs (MRC) per circuit type. If the circuit delivered to the tenant cages does not include separate A&B feeds, this MUST be clearly noted, and the associate costs for separate A&B feeds MUST be identified. vi. Please describe in detail your generator operations, including manufacturer, number of generators, size of generator(s), testing procedures, length of run- time available with on- site fuel tank capacities. Also indicate whether the facility is on a priority list for fuel refueling. vii. Please indicate if there are restrictions to the amount of electrical capacity available to tenant cages. viii. Please identify the history of power outages at this facility within the last (36) months. Also indicate if any power outage during this period resulted in a loss of power to tenant s equipment. b. Infrastructure HVAC / Fire Protection i. Please describe in detail the HVAC system in this facility, including manufacturer, number of cooling units, and size of units. Please provide as much detail as possible. ii. Please describe in detail the fire protection and suppression methods used at this facility. Please provide as much detail as possible. c. Infrastructure Telecommunications i. Please indicate if there are multiple broadband carriers co- located in this facility, and who some of those carriers are. ii. Please provide your method for installing cross- connects between vendors at this facility (i.e., is there a meet- me room for this purpose, or are cross- connects handled on a point- to- point basis). Issued: March 6, 2013 Due: March 20, 2013 Page 6

7 iii. If there are fees associated with any cross- connects within the facility, please identify these cost here, including one- time NRC, and monthly recurring cost NRC. Also indicate if there is a difference in these fees for fiber vs Ethernet for other CAT5/CAT6 connections. iv. Please indicate whether OARnet is currently co- located in this facility. If OARnet is not currently co- located in this facility, but you have a contractual agreement with OARnet to be in this facility within the next (6) months, please indicate so. v. If OARnet is not co- located in this facility, what (if any) is your method for connecting to OARnet. Please describe any additional cost to the tenant for this connection, as well as any restriction on the total bandwidth that can be connected to OARnet. vi. It is REQUIRED that existing connectivity of at least ten (10) Gigabit per second be available for connectivity to OARnet. PRICING SCENARIO (use Attachment A to respond) MC- OECN is seeking detailed and total pricing breakdown using the following scenario: Securing a two- hundred (200) square foot, locked cage Initial deployment of four (4) customer- owned racks Initial need for four (4) separate (one for each rack), 30vac circuits with separate A&B feeds to each rack Estimated Kwh total for the (4) racks is 48 Initial need for four (4) fiber cross- connects to various broadband carriers Pricing should be detailed, and should indicate all one- time set up or non- recurring cost (NRC) by category, all monthly recurring costs (MRC) by category, and a total cost for this scenario for a period of thirty- six (36) months. ITEM / DESCRIPTION COST Cage 200 square feet set up fee Cage 200 square feet monthly recurring fee Power total cost of (4) 30vac, A&B feed circuits, set up fee Power total cost of using 48kwh of electricity, monthly recurring fee Cross- Connects Total cost of installing (4) Single- mode fibers, set up fee Cross- Connects Total cost of maintain (4) Single- mode fibers, monthly recurring fee Total Cost of all NRC/ Set- up Fees Total Cost of all MRC (per month) Total of all NRC and MRC for a period of (36) months Issued: March 6, 2013 Due: March 20, 2013 Page 7