HOW DO WE CONTACT YOU? Shannon Canopy Grove LN Mailing Address* Tallahassee. Florida City* Leon.

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2 State of Florida EMPLOYMENT APPLICATION Equal Opportunity Employer/Affirmative Action Employer The State of Florida does not tolerate violence in the workplace. Where to Find Vacancy Information: On the Internet: One Stop Career Centers - Consult your local telephone directory or visit State Agency Human Resources Offices FOR OFFICIAL USE ONLY Agency Authorized Signature Date Broadband Class/Code Status POSITION APPLIED FOR Position Title: EXECUTIVE DIRECTOR-FDLE Date Available: 6/1/15 Position Number: Counties of Interest: Leon Minimum Acceptable Salary: 135,000 GENERAL INSTRUCTIONS FOR COMPLETION OF APPLICATION: The application is NOT submitted until you have electronically signed it by entering your password. If the space provided is not sufficient for all information regarding past employment, education history, etc., attach a resume or other supporting documentation in the same format. All information provided will be a public record and will be released upon request, unless exempt or confidential by law. Applications and supporting documentation must be submitted, no later than 11:59 PM (ET) on the announced deadline date. If, because of a disability, you require a special accommodation to participate in the application and selection process, please notify the hiring authority in advance. All information you submit is subject to verification. EDUCATION HIGH SCHOOL: HOW DO WE CONTACT YOU? Shannon Racquel First Name* Middle Name People First Employee ID Number (if any) 6833 Canopy Grove LN Mailing Address* Tallahassee Florida City* State* Leon (850) County Phone Number* srf_esq@comcast.net Address Fleming Last Name* Zip Code* Alternate Phone Number NAME/LOCATION OF SCHOOL McGill-Toolen in Mobile AL DIPLOMA RECEIVED: Yes YOUR NAME, IF DIFFERENT WHILE ATTENDING SCHOOL: COLLEGE, UNIVERSITY OR PROFESSIONAL SCHOOL: (TRANSCRIPTS MAY BE REQUIRED) NAME OF SCHOOL Florida A& M University Florida State College of Law LOCATION Tallahassee, Fl Tallahassee, Fl DATES OF ATTENDANCE CREDIT HOURS EARNED FROM TO QTR SEM 08/ / / / MAJOR / MINOR COURSE OF STUDY Polical Sci. Law TYPE OF DEGREE EARNED Bachelors Doctorate YOUR NAME, IF DIFFERENT WHILE ATTENDING SCHOOL: LICENSURE, REGISTRATION, CERTIFICATION (EXAMPLES : Teacher Certification, RN, LPN, PE, CPA, etc.) LICENSE, REGISTRATION OR CERTIFICATION Number Date Received Expiration Date State Licensing Agency Florida Bar /1999 Florida Bar

3 JOB-RELATED TRAINING OR COURSE WORK: NAME OF SCHOOL LOCATION (VOCATIONAL, TRADE, GOVERNMENTAL, BUSINESS, ARMED FORCES, ETC.) DATES OF ATTENDANCE CREDIT HOURS EARNED COURSE OF STUDY TRAINING COMPLETED FROM TO CLASS CLOCK YOUR NAME, IF DIFFERENT WHILE ATTENDING TRAINING: KNOWLEDGE / SKILLS / ABILITIES (KSAs) List KSAs you possess and believe relevant to the position you seek, such as operating heavy equipment, computer skills, fluency in language(s), etc. Excellent communication skills Knowledge of basic manangement principles and practices Ability to supervise people Ability to multi-task Ability to assess budgetary needs Ability to formulate policies and procedures Ability to work independently Ability to solve problems and make decisions Ability to conduct fact-finding research Ability to determine work priorities, assign work and ensure completion of work assignments

4 PERIODS OF EMPLOYMENT Describe all work experience in detail, beginning with your current or most recent job. Include military service (indicate rank), internships and job-related volunteer work, if applicable. Indicate number of employees supervised. Use a separate block to describe each position or gap in employment. If needed, attach additional sheets, using the same format as on the application. All information in this section must be completed. Resumes may be attached to provide additional information. Name of Present or Past Employer: E. Jefferson St Assistant Director Lori Holcomb 08/2011 Hours per Week: Duties and Responsibilities: Manage the day- to- day operations of the paralegal program. Review applications of interested paralegals to determine eligibility. Serve as advisory counsel to the Standing Committee. Schedule meetings, prepare agendas and minutes, and make presentations. Manage the records of the program in a manner that complies with all applicable laws. Analyze and make recommendation on substantive rule amendments Draft amendments to The Rules Regulating Created a consumer pamphlet Maintain and update the content of the department s website Prepare and maintain the department s budget and expenses Respond to correspondence or phone inquiries as referred by Executive Director Establish standard of operations for the paralegal program Assume the responsibilities of the director in her absence Collaborate with the technology department to develop new databases and optimize existing databases Name of Previous Employer: 651 E. Jefferson St Tallahassee FL US Assistant Director Carl Zahner (850) Duties and Responsibilities: 01/ /2011 Hours per Week: 38.5 Managed the day-to- day supervision and operations of the department. Worked closely with the members of the Florida Supreme Court s Commission on Professionalism and s Standing Committee in accomplishing their goals. Planned and coordinated Florida Supreme Court Commission meetings and retreats. Prepared annual reports of the Commission s activities. Hired and conducted performance evaluations Developed, monitored and mentored staff Wrote reports and edited newsletters for publication Prepared and maintained the department s budget and expenses Managed and supported compliance of grant requirements and implementation for the organization Recruited and drafted contracts for grant consultants Maintained and updated the content of the department s website Assumed the responsibilities of director in his absence

5 3 Name of Previous Employer: 651 E. Jefferson St Tallahassee FL US Lead Senior Attorney Ken Marvin (850) Duties and Responsibilities: 01/ /2008 Hours per Week: Managed the day-to-day operations of the Grievance Mediation and Arbitration Program. Managed the day-to-day operations of the Attorney Consumer Assistance Program, a legal call center. Screened telephonic and written complaints to provide potential conflict resolution, as deemed appropriate. Conducted preliminary investigations of written complaints to determine if there is a possible ethical rule violation Prepared and administered budgets for three programs Reviewed and approved miscellaneous expense reports and vouchers Made oral presentations Selected, hired, and trained personnel Monitored staff workloads Drafted amendments to The Rules Regulating Maintained and updated the content of the department s website Created a training manual for new employees Conducted performance appraisals Promotion 4 Name of Previous Employer: Agency for Health Care Administration Mahan Dr Tallahassee FL US Senior Attorney Nancy Snurkowski (850) Duties and Responsibilities 09/1999 Hours per Week: 01/ Reviewed complaints and made recommendation to probable cause panels. Drafted pleadings, discovery and legal memoranda. Pursued disciplinary actions for the Boards of Nursing Home Administrator, Psychology, Marriage and Family Therapy, and Clinical Social Workers. Negotiated settlement agreements as a resolution to disciplinary proceedings. Researched and analyzed statutes and regulations Made oral presentations Reviewed investigative and legal files Responded to inquiries from opposing counsel, the public and other agencies Conducted performance appraisal Prepared recommended action for probable cause panels to include dismissals, letters of guidance or administrative complaints Utilized computer case management systems to track activities necessary to bring cases to final resolution Prepared and presented cases before boards Responded to correspondence referred by the Governor s office

6 5 Name of Previous Employer: Pulbic Service Commission Tallahassee FL US Staff Attorney Lila Jaber (850) Duties and Responsibilities: 07/ /1999 Hours per Week: 40 Analyzed customer and utility complaints. Processed requests by public and private utility companies for certification and rate increase. Made recommendations and presentations before the Commission Filed tariffs Career advancement 6 Name of Previous Employer: Hours per Week: Duties and Responsibilities:

7 EXEMPTION FROM PUBLIC RECORDS DISCLOSURE ARE YOU A CURRENT OR FORMER LAW ENFORCEMENT OFFICER, OTHER COVERED EMPLOYEE**, OR THE SPOUSE OR CHILD OF ONE, WHOSE INFORMATION IS EXEMPT FROM PUBLIC RECORDS YES NO DISCLOSURE UNDER SECTION (4)(d), FLORIDA STATUTES (F.S.)?* **Other covered jobs include but are not limited to: correctional and correctional probation officers, firefighters, certain judges, assistant state attorneys, state attorneys, assistant and statewide prosecutors, personnel of the Department of Revenue or local governments whose responsibilities include revenue collection and enforcement or child support enforcement, and certain investigators in the Department of Children and Families [see F.S.]. BACKGROUND INFORMATION HAVE YOU EVER BEEN CONVICTED OF A FELONY OR A FIRST DEGREE MISDEMEANOR?* YES NO If YES, what charges? Where? (City/State) Date: HAVE YOU EVER PLED NOLO CONTENDERE OR PLED GUILTY TO A CRIME WHICH IS A FELONY OR A FIRST DEGREE MISDEMEANOR?* If YES, what charges? YES NO Where? (City/State) Date: HAVE YOU EVER HAD THE ADJUDICATION OF GUILT WITHELD FOR A CRIME WHICH IS A FELONY OR A FIRST DEGREE MISDEMEANOR?* If YES, what charges? YES NO Where? (City/State) Date: NOTE: A YES answer to these questions will not automatically bar you from employment. The nature, job-relatedness, severity and date of the offense in relation to the position for which you are applying are considered [see , F.S.] CITIZENSHIP The state of Florida hires only U.S. citizens and lawfully authorized alien workers. You will be required to provide identification and either proof of citizenship or proof of authorization to work in the U.S. 1. ARE YOU A U.S. CITIZEN?* YES NO 2. IF NO, ARE YOU LEGALLY AUTHORIZED TO ACCEPT EMPLOYMENT WITH THE SPECIFIC HIRING AUTHORITY TO WHICH YOU ARE APPLYING?* YES NO RELATIVES TO YOUR KNOWLEDGE, DO YOU HAVE ANY RELATIVES WORKING IN THIS AGENCY?* SELECTIVE SERVICE SYSTEM REGISTRATION YES NO Section , Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person's period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. IF YOU ARE A MALE BORN ON OR AFTER OCTOBER 1, 1962, HAVE YOU REGISTERED WITH THE SELECTIVE SERVICE OR DO YOU HAVE PROOF OF AN EXEMPTION FROM THIS REQUIREMENT YES NO N/A (DOCUMENTATION MAY BE REQUIRED )?* CERTIFICATION I am aware that any omissions, falsifications, misstatements, or misrepresentations above may disqualify me for employment consideration and, if I am hired, may be grounds for termination at a later date. I understand that any information I give may be investigated as allowed by law. I consent to the release of information about my ability, employment history, and fitness for employment by employers, schools, law enforcement agencies, and other individuals and organizations to investigators, human resources staff, and other authorized employees of Florida state government for employment purposes. This consent shall continue to be effective during my employment if I am hired. I understand that applications submitted for state employment are public records. I certify that to the best of my knowledge and belief all of the statements contained herein and on any attachments are true, correct, complete, and made in good faith. SIGNED ELECTRONICALLY BY: Shannon Fleming 05/15/2015

8 Shannon R. Fleming 6833 Canopy Grove Ln. Phone: ATTORNEY Regulatory AttorneyBar CounselAssistant Director 17 years of legal experience 15 years of managerial experience Knowledgeable in legal research and analysis, settlement negotiations, conflict resolution, and document drafting Provided Counsel to Boards, Commissions, and Committees Proven ability to logically and effectively analyze ethical rules, statutes, and case law Outstanding ability to be concise, logical, objective, persuasive in both written and oral communications. Resourceful individual with the ability to evaluate all issues and complete projects in a timely fashion. Flexible, versatile and able to maintain a sense of humor under pressure. Highly skilled at being able to motivate teams to achieve objective or work independently Legal Research and Writing Office Management Staff Development & Training Teambuilding & Supervision Analytical Reasoning Skills Training Labor Laws by Gonzalez Firm, 2010 Excelling as a Manager or Supervisor, 2011 Business Writing for Results, 2011 HR Law, 2011 Diversity Sensitivity Training, 2012 How to Excel at Managing & Supervising People, 2013 Coaching and Teambuilding Skills for Managers & Supervisors, 2014 Customer Service Problem Solving Complaint Resolution Budget Development Fiscal Management Professional Experience Registered Paralegal Program Assistant Director August 2011-present Manage the day- to- day operations of the paralegal program. Review applications of interested paralegals to determine eligibility. Serve as advisory counsel to the Standing Committee. Schedule meetings, prepare agendas and minutes, and make presentations. Manage the records of the program in a manner that complies with all applicable laws. Analyze and make recommendation on substantive rule amendments Draft amendments to The Rules Regulating Created a consumer pamphlet Maintain and update the content of the department s website Prepare and maintain the department s budget and expenses Respond to correspondence or phone inquiries as referred to by Executive Director Established standard of operations for the paralegal program Assume the responsibilities of the director in her absence Collaborate with the technology department to develop new databases and optimize existing databases Henry Latimer Center for Professionalism Assistant Director January Managed the day-to- day supervision and operations of the department. Worked closely with the members of the Florida Supreme Court s Commission on Professionalism and s Standing Committee in accomplishing their goals. Planned and coordinated Florida Supreme Court Commission meetings and retreats. Prepared annual reports of the Commission s activities.

9 Hired and conducted performance evaluations Developed, monitored and mentored staff Wrote reports and edited newsletters for publication Prepared and maintained the department s budget and expenses Managed and supported compliance of grant requirements and implementation for the organization Prepared final report to funding source of the grant Researched other grant funding sources opportunities Recruited and drafted contracts for grant consultants Collected data on attorney misconduct to assist in the development of professionalism programs Maintained and updated the content of the department s website Reviewed applications for approval of professionalism continuing education credit Assumed the responsibilities of director in his absence Attorney Consumer Assistance Program Lead Senior Attorney January Managed the day-to-day operations of the Grievance Mediation and Arbitration Program. Managed the day-to-day operations of the Attorney Consumer Assistance Program, a legal call center. Screened telephonic and written complaints to provide potential conflict resolution, as deemed appropriate. Conducted preliminary investigations of written complaints to determine if there is a possible ethical rule violation. Prepared and administered budgets for three programs Reviewed and approved miscellaneous expense reports and vouchers Reviewed time sheets and leave reports Prepared and reviewed statistical information and reports Made oral presentations Selected, hired, and trained personnel Monitored staff workloads Drafted amendments to The Rules Regulating Arranged meetings Utilized computer case management to track case activities Drafted and updated consumer pamphlets, as necessary Maintained and updated the content of the department s website Increased the number of mediator/arbitrator volunteers and reduced backlog of cases Created a training manual for new employees Conducted performance appraisals Agency for Health Care Administration Allied Health September Senior Attorney Reviewed complaints and made recommendation to probable cause panels. Drafted pleadings, discovery and legal memoranda. Pursued disciplinary actions for the Boards of Nursing Home Administrator, Psychology, Marriage and Family Therapy, and Clinical Social Workers. Negotiated settlement agreements as a resolution to disciplinary proceedings. Researched and analyzed statutes and regulations Prepared pleadings Made oral presentations Reviewed investigative and legal files Responded to inquiries from opposing counsel, the public and other agencies Conducted performance appraisal Prepared recommended action for probable cause panels to include dismissals, letters of guidance or administrative complaints Utilized computer case management systems to track activities necessary to bring cases to final resolution Prepared and presented cases before boards Responded to correspondence referred by the Governor s office

10 Florida Public Service Commission Water and Waste Water Division Staff Attorney July Analyzed customer and utility complaints. Processed requests by public and private utility companies for certification and rate increase. Made recommendations and presentations before the Commission Filed tariffs Education The Florida State University College of Law Juris Doctor May 1997 Florida A&M University Bachelor of Science in Political Science, Magna Cum Laude April 1994 Bar Admission Florida, 1999