How Modern Enterprise Software Enables Industrial Machinery and Component Manufacturers to Fully Implement Lean Manufacturing

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "How Modern Enterprise Software Enables Industrial Machinery and Component Manufacturers to Fully Implement Lean Manufacturing"

Transcription

1 How Modern Enterprise Software Enables Industrial Machinery and Component Manufacturers to Fully Implement Lean Manufacturing

2 Executive Summary With ongoing globalization, industrial machinery and components (IM&C) has become among the most competitive of all manufacturing segments. To create an advantage in this economic climate, IM&C manufacturers are looking to more fully incorporate lean manufacturing principles into their operations. Properly implementing lean principles enables IM&C manufacturers to reduce lead times, improve quality, reduce cost, increase profit, improve productivity, and enhance customer service. While manufacturers have long looked to ERP solutions to enhance their lean manufacturing efforts, earlier solutions, such as enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), or others, were stovepipe systems that streamlined only individual operations. This limited visibility and workflow automation to specific areas within the organization. Now, enterprise manufacturing solutions are becoming available that offer a complete set of fully integrated applications on top of a service-oriented architecture that are able to support cross-organizational and even inter-organizational processes. This white paper describes how these solutions can enable IM&C manufacturers to fully incorporate lean principals throughout their operations and even extend them to their interactions with customers and suppliers. As a result, these solutions enable IM&C manufacturers to reduce waste, improve continuously, enhance collaboration and improve customer service.

3 Table of Contents Increasing Global Competition 1 Lean Manufacturing Enhances Competitive Advantage 2 Technology as an Enabler 2 Modern Enterprise Solutions Support Enterprise-Wide Lean Initiatives 3 Reduce Waste 3 Real-Time Information Enhances Visibility 4 Business Intelligence Improves Analysis 4 Streamlined Workflows Enhance Business Process Efficiency 4 Improve Continuously 5 SOA Enhances Flexibility 5 Advanced Quality Management Improves Products 5 Enhance Collaboration 5 PLM Capabilities Simplify the Sharing of Product Data and Documents Across the Organization 6 Production Management Enhances Collaboration on the Shop Floor 6 Supplier Relationship Management Simplifies Collaboration with Suppliers 7 Improve Customer Service 7 Streamline Production with Order Less Manufacturing and Kanban 8 Epicor Vantage 8 Offers the Complete Solution 9 Conclusion 10 About Epicor 11 How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg i

4 Increasing Global Competition Manufacturers of industrial machinery and components (IM&C) face a daunting business climate. Competition is becoming increasingly global, making IM&C among the most highly competitive of all manufacturing segments and threatening to turn sophisticated products into commodities. At the same time, the products themselves are among the most challenging to manufacture. Each product is complex and unique typically engineered-to-order or make-to-order with lead times of months to years. Customers are heavily involved during the design and manufacturing process, which means mid-stream changes are common. And as IM&C manufacturers increasingly turn to global suppliers to reduce costs, they must deal with complex inventory and supplier management challenges. In order to compete, IM&C manufacturers must add value by more efficiently producing higher quality products at lower cost with shorter lead times and by providing better aftermarket service. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 1

5 Lean Manufacturing Enhances Competitive Advantage One of the primary ways IM&C manufacturers are addressing today s competitive challenges is by adopting the principles of lean manufacturing throughout their operations. Adapted from the Toyota Production System, widely viewed as a model of efficiency and productivity, lean principles were developed to enable manufacturers to reduce lead times, improve quality, reduce cost, increase profit, improve productivity, and enhance customer service. Becoming lean requires an IM&C manufacturer to analyze its work processes and practices on an ongoing basis with an eye toward continually enhancing those that add value to the customer and eliminating those that do not. And while lean manufacturing concepts were first applied primarily to manufacturing processes, today most organizations are implementing them throughout their organization from administration to engineering to warehousing to logistics, even to customer service. Technology as an Enabler While it is possible to implement lean principles using manual processes, enterprise software technology has long been an important enabler. Yet, until recently, enterprise software could only go so far in supporting lean initiatives. IM&C manufacturers typically ran their operations using heterogeneous departmental systems. These included separate systems for enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and so on. While these solutions streamlined and enhanced operations within individual departments, the difficulties in integrating these IT systems impeded visibility across the organization, hampering coordination across departments. The resulting inefficiencies included scheduling conflicts, high inventory carrying costs, and low capacity utilization which resulted in long lead times, frequent delays, and higher costs for customers. Such inefficient operations are not the way to compete in a global economy. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 2

6 Modern Enterprise Solutions Support Enterprise-Wide Lean Initiatives Today, new enterprise applications are becoming available that address the drawbacks of earlier systems, providing the complete and integrated capabilities necessary to enable IM&C manufacturers to fully implement lean initiatives throughout their operations and thereby compete more effectively in today s challenging business climate. Complete, targeted enterprise solutions meet IM&C manufacturers requirements for ERP, CRM and Help Desk management, Product Lifecycle Management (PLM), Production Management, and Quality Assurance capabilities. Their full integration means these solutions provide a single source of real-time operational data to enable visibility across the entire enterprise. Business intelligence capabilities take advantage of real-time data to track progress against key performance indicators and document gains. Departmental and cross-organizational automated workflows and service-oriented architecture enable IM&C vendors to continually improve business processes. As a result, IM&C manufactures can fully implement the lean manufacturing principles of: Reducing waste throughout their organization Continuously improving operations Increasing collaboration, internally and with suppliers and partners Enhancing customer service during sales, production and after delivery Streamlining production processes through order less manufacturing and Kanban Reduce Waste In lean manufacturing parlance, waste is defined as anything that does not add value for customers. The first step in eliminating non value-added activities is to understand how the organization is currently operating. All enterprise systems assist with this endeavor by defining and reporting on the data and workflows within the areas they manage, including data definitions, data, and records of activities. In addition to this basic data management, modern enterprise solutions provide real-time visibility across the entire enterprise, complete business intelligence capabilities that enable the sophisticated analysis necessary to plan strategies and plot progress, and automated workflows to streamline business processes. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 3

7 Real-Time Information Enhances Visibility Unlike integrated applications, which process requests for information asynchronously, an enterprise solution with a complete set of robust, embedded applications part of a single system is able to provide all modules with data in real time. This reduces waste by enabling real time collaboration. For example, IM&C manufacturers can take advantage of real-time information to optimize their production schedules in light of the available supply of parts and shop floor capacity. An enterprise system that includes scheduling and furnishes a real-time view of multiple resources gives the master scheduler the ability to visually locate overload problems and slack conditions and then perform cost and throughput analysis on scheduled changes before they are firmly committed. Business Intelligence Improves Analysis Enterprise manufacturing solutions that offer business intelligence allow IM&C manufacturers to view and analyze all relevant real-time information in a highly actionable fashion through tools such as business activity monitors, dashboards, and balanced scorecards. Managers at all levels, from line-of-business managers to executives, can more easily determine where opportunities for improvement lie as well as measure progress on efforts to reduce waste. Streamlined Workflows Enhance Business Process Efficiency Automated workflows within an enterprise manufacturing system can dramatically reduce waste and improve business process efficiency. Such automated workflows fully document everything that needs to occur to complete each step in a business or manufacturing process, including the personnel involved, the tasks that must be completed, the procedures to be followed, and the necessary data input or output. Included business rules then specify and automate the various steps in the workflow, as well as assign and track tasks that require human intervention. Workflow tools can automate both standard processes and exceptions to those processes. Because the process of automating workflows begins with documenting existing workflows, IM&C manufacturers can see exactly how they are currently performing various processes and can thus determine areas for improvement. Line-of-business experts can then modify processes to improve operations and minimize waste. By automating new, more efficient processes, automated workflows ensure that effective processes are followed consistently. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 4

8 Improve Continuously To compete in today s highly competitive marketplace, IM&C manufacturers must continuously improve the quality of both their operations and their products and lean principles encourage the pursuit of continuous improvement. Once an IM&C manufacturer has completed an initial set of improvements, it can use the same enterprise software tools, including real-time information, business intelligence, and automated workflows on an ongoing basis to continuously improve operations and products. SOA Enhances Flexibility In addition, an enterprise application based on a service-oriented architecture (SOA) gives organizations the flexibility to seamlessly integrate new capabilities as their needs change. Web Services provide a simplified mechanism for connecting applications regardless of their location or the technology or devices they use. Based on industry-standard protocols, such as XML and SOAP, with universal vendor support, Web services leverage the Internet for low cost communications. Web services loosely coupled messaging approach supports multiple connectivity and information sharing scenarios via services that are self-describing and can be automatically discovered. By using enterprise applications based on an SOA, IM&C manufacturers can easily add new functionality in a highly granular fashion, as they need it, and can easily reconfigure workflows with minimal integration costs or impact on their business operations. Advanced Quality Management Improves Products While more efficient operations are essential to reducing lead times and costs, IM&C manufacturers must also compete on the quality of their products. An enterprise solution that incorporates advanced quality capabilities makes it easier for IM&C manufacturers to define and implement processes that ensure the highest product quality and enable them to improve quality on an ongoing basis. Advanced quality capabilities, tied together in an automated workflow, for example, enable shop floor employees to flag parts as nonconformant, move them into inspection queues, give inspectors access to the items and enable inspectors to flag parts that fail inspection for further review by the material review board. Business Intelligence capabilities can be used to analyze information that the system collects during these quality assurance processes to enable IM&C manufacturers to determine how much product quality problems are costing and to improve product quality. Enhance Collaboration Designing and manufacturing engineered-to-order or make-to-order IM&C products requires considerable collaboration both internally and with suppliers. Extending lean principles to reduce duplication and waste during collaboration can significantly reduce lead times enabling IM&C manufacturers to improve responsiveness to customers. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 5

9 PLM Capabilities Simplify the Sharing of Product Data and Documents Across the Organization Industrial products and components require large amounts of information at all stages of their lifecycle from conception to retirement. This information includes both data and documents, such as parts data, bills of materials, sketches, CAD drawings, engineering documents, plant floor routings, change orders, sales orders and quality documentation and other documents. In the past, this information has been stored in multiple databases, as well as CAD and other systems. An enterprise manufacturing solution that incorporates product lifecycle management (PLM) and product data management (PDM) capabilities provides a central repository for all design and development data and documents. It also makes this information available throughout the enterprise to engineers, production managers, sales departments, even service representatives. These applications provide flexible classifications of parts and assemblies that facilitate future re-use by making it easy to locate parts and assemblies, improving the productivity of the design department. An enterprise manufacturing system that offers full integration between PLM and PDM capabilities and a wide variety of CAD products allows engineers to look up parts from within the CAD applications, process CAD models controlled by the product data management solution, update title blocks when product data is modified, and automatically generate a bill of materials. By furnishing tight security controls over who can view or access documents, the system can protect manufacturers from loss or unwarranted access. Production Management Enhances Collaboration on the Shop Floor By integrating Production Management capabilities, an enterprise manufacturing solution can help IM&C manufacturers enhance collaboration during the production process, and thereby reduce waste. Production Management capabilities enable comprehensive control over every aspect of jobs on the shop floor, making it easy to route, schedule, cost and track custom or repetitive parts. They provide real-time views of multiple resources to give the master scheduler and management the ability to visually locate overload problems and slack conditions and then perform cost and throughput analysis on schedule changes before they are firmly committed. The shop floor can use these capabilities to report inventory movements and labor requirements to give management a more accurate view of production. Production Management capabilities can even queue requests for inventory movements of raw materials and work in progress as well as order allocations and inventory reservations. This improves control and visibility of raw materials and work in process as it travels throughout the enterprise. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 6

10 Supplier Relationship Management Simplifies Collaboration with Suppliers With the increase in outsourcing to global suppliers, IM&C companies who wish to get products to market faster need accurate planning, tighter collaboration, and better real-time visibility across the supply chain. Enterprise solutions that incorporate supplier relationship management (SRM) capabilities which include tightly integrated quote management, purchase management, job management, and inventory management streamline interactions between manufacturers and their suppliers. Starting with the bidding process, SRM capabilities make it easier for organizations to create and manage requests for quotes (RFQs). Using SRM, manufacturers can filter and sort RFQ criteria based on specific needs to find the best suppliers as well as manage quotes from multiple suppliers. Once a supplier is selected, SRM can manage the development of complex purchase orders. An enterprise system that links the SRM with inventory management and advanced material management applications makes it easy to track inventory levels, and when levels become low, enables manufactures to request replenishment from suppliers electronically and track inventory movements. SRM can even track vendor performance. When an enterprise solution is built on top of an SOA, it can extend internal inventory management capabilities to enhance visibility across the supply chain both upstream and downstream. For example, when a new order coming in is a custom product requiring unique parts or materials not in stock, an SOA-based manufacturing system could send a request to a supplier s system asking about availability of the component and get a response confirming when it can be received. The manufacturer could then immediately provide a validated available and ship date to the customer. Improve Customer Service With many IM&C products coming to be viewed as commodities, customer service has become a critical differentiator. Lean efforts can help remove waste from customer-facing processes, thereby eliminating delays, inconvenience, mistakes and cost to deliver customer service. An enterprise system that incorporates CRM and Help Desk capabilities can reduce waste and improve customer service throughout the entire customer lifecycle from prospecting and lead generation to after-purchase customer service. Enterprise solutions with an integrated CRM application store information about and automate workflows for all aspects of the company s interaction with its customers and potential customers. They store contacts; track and report on communication with customers; maintain detailed call histories about new opportunities or existing jobs with customers; generate follow up tasks for key employees when communicating with customers or prospects; and share information across departments regarding customer inquiries. By capturing this detailed information and automating workflows, organizations can ensure that nothing slips through the cracks during the sales process or with any customer interaction. Integration with quote management, field service, job management, product configuration, advanced bill of materials, inventory management and document management modules, means staff anywhere in the organization can easily answer customer questions through all stages of the production process. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 7

11 Once the product is out the door, IM&C manufacturers have the opportunity to increase revenues, boost profit margins, and enhance competitive advantage through superior postsales service. An enterprise solution with integrated help desk capabilities provides the complete information that support desk personnel need to deliver personalized, high-quality service. Links to customer-focused activities where customer calls can form the basis for quotes, return material authorizations, orders, field service jobs, or workflow tasks save time. By fully documenting communication between customer service and the customers, the system can provide enterprise-wide visibility into customer cases and their resolution. These capabilities can help service teams better manage their current case loads and respond more quickly to customers to provide industry-leading customer satisfaction. Streamline Production with Orderless Manufacturing and Kanban Traditional production is controlled by work orders that require significant administration and paperwork in other words, waste to define, release, stage and move orders through the plant. Lean manufacturing advocates the use of order less manufacturing where work moves piece-by-piece through the manufacturing process and workflow is controlled by signals called kanbans, which can either be physical tags, labels, and containers, or electronic signals. Order less manufacturing is much faster than traditional processes, more flexible and responsive to changes, ties up less inventory, and delivers higher quality at a lower cost. While kanban-based manufacturing was first used in process manufacturing where orders flowed smoothly through production, enterprise software solutions now bring this method to the ever changing engineer-to-order environment by issuing electronic kanbans that optimize the use of resources while meeting schedules. Kanban functionality within an integrated ERP solution can automate inventory replenishment, pulling the product through production without human intervention. When inventory levels or order demand requires additional product, kanbans eliminate work orders and pull products through production automatically. They automatically trigger the movement of inventory where it is needed, request replenishment inventory directly from suppliers and receive the inventory to stores or the production floor. Kanbans can even dynamically calculate future replenishment needs to give downstream cells and suppliers visibility into future demand. These capabilities enable smooth work flow and keep production lines and cells evenly loaded and working at peak efficiency. This is particularly important in engineer-to-order and maketo-order environments where demand and product mix fluctuates. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 8

12 Epicor Vantage 8 Offers the Complete Solution Epicor Software Corporation offers a complete solution that fully enables implementation of lean manufacturing throughout an IM&C organization. Epicor Vantage 8 is a manufacturing enterprise application that allows IM&C manufacturers to manage their complete order cycle with a single, integrated, highly functional and easy-to-use and implement application. Vantage 8 has been designed, from the ground up, using.net technology, to offer a serviceoriented architecture that enables the most dynamic, flexible and responsive manufacturing application on the market today. The solution s Service Connect capability empowers business analysts to use a graphical environment to build automated workflows based on rules and push them live in real time. In this way, manufacturers can easily enhance business efficiency as well as change business rules on an ongoing basis to reflect changing business conditions. This solution offers full order-cycle visibility through robust applications and associated embedded business intelligence, CRM, PLM, Quality Assurance, Help Desk Management, and a full range of other modules. Using these flexible capabilities, IM&C organizations are able to fully implement lean manufacturing principles, reducing waste throughout their organization, continuously improving operations, enhancing collaboration internally and with suppliers, improving customer service, and implementing order less manufacturing and kanban to streamline production processes. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 9

13 Conclusion A complete enterprise manufacturing solution such as Vantage 8 enables industrial machinery and component manufacturers working in engineer-to-order production environments to automate their end-to-end processes. One with a full complement of fully integrated business specific manufacturing modules and business intelligence provides real-time visibility to enable manufacturers to analyze their existing operations and find areas to eliminate waste. One that includes workflow and a services-oriented architecture allows IM&C manufacturers to streamline their cross-functional business processes and adjust them on a continuous basis to improve productivity and reduce costs. As a result, manufacturers of industrial machinery and components are better able to implement lean manufacturing principles of eliminating waste, improving continuously, enhancing collaboration internally and with suppliers, improve customer service, and enable order less manufacturing and kanban. As a result, organizations can successfully meet the challenges of globalization by lowering costs, enhancing quality, reducing lead time, and providing better customer service. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 10

14 About Epicor For over 20 years, Epicor has been a recognized leader dedicated to providing leading edge enterprise software solutions to midmarket companies around the world. With over 20,000 customers, Epicor delivers end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today s real-time global economy. Epicor s comprehensive suite of integrated software solutions for Customer Relationship Management, Financials, Manufacturing, Supply Chain Management, and Services Execution and Control provide the scalability and flexibility to support long-term growth. Epicor s solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Disclaimer This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, August However, Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims the implied warranties of fitness for a particular purpose and merchantability. All information contained herein is subject to change without notice. The usage of any Epicor Software shall be pursuant to an Epicor end user license agreement and the performance of any consulting services by Epicor personnel shall be pursuant to Epicor s standard services terms and conditions. Epicor is a registered trademark of Epicor Software Corporation. All other trademarks acknowledged. This document and its contents are the property of Epicor Software Corporation. Recipients of this document should not distribute to any third parties without Epicor s prior written consent. Copyright 2006 Epicor Software Corporation. How Modern Enterprise Software Enables IM and Component Manufacturers to Fully Implement Lean Mfg 11

15 For more information on the Epicor Vantage, contact: Epicor Software Corporation Von Karman, Suite 1000 Irvine, California

The Business Benefits of Service- Oriented Architecture: A Guide for Manufacturing Executives. An Epicor White Paper

The Business Benefits of Service- Oriented Architecture: A Guide for Manufacturing Executives. An Epicor White Paper The Business Benefits of Service- Oriented Architecture: A Guide for Manufacturing Executives An Epicor White Paper Executive Summary Manufacturers in make-to-order and mixed-mode production environments

More information

Epicor Manufacturing Overview. Business without Barriers

Epicor Manufacturing Overview. Business without Barriers Epicor Manufacturing Overview Business without Barriers Epicor Manufacturing Overview Epicor Manufacturing A Solution for Performance-Driven Manufacturers Epicor understands that you, like manufacturers

More information

Epicor Vantage GLOBAL ENTERPRISE RESOURCE PLANNING

Epicor Vantage GLOBAL ENTERPRISE RESOURCE PLANNING Epicor Vantage GLOBAL ENTERPRISE RESOURCE PLANNING EPICOR VANTAGE Next Generation Manufacturing Software Epicor Software Corporation understands that you, like manufacturers worldwide, must identify, consider

More information

Epicor Distribution Overview. Business without Barriers

Epicor Distribution Overview. Business without Barriers Epicor Distribution Overview Business without Barriers Epicor Distribution Overview Epicor Distribution Driving Performance in the Supply Chain Epicor understands that as your customers demand more product

More information

Five Ways ERP Can Help You Implement Lean. By Dave A. Turbide, CFPIM, CMfgE, CIRM

Five Ways ERP Can Help You Implement Lean. By Dave A. Turbide, CFPIM, CMfgE, CIRM Five Ways ERP Can Help You Implement Lean By Dave A. Turbide, CFPIM, CMfgE, CIRM Table of Contents It s All About Value 1 Reducing Waste 2 Continuous Improvement 3 Sales and Customer Service Opportunities

More information

Epicor Financial Services Overview. Business without Barriers

Epicor Financial Services Overview. Business without Barriers Epicor Financial Services Overview Business without Barriers Epicor Financial Services Software for Today s Dynamic Business Climate Epicor Financial Services is designed to address the various financial

More information

Epicor. Manufacturing Overview

Epicor. Manufacturing Overview Epicor Manufacturing Overview Epicor can meet your business requirements today and has the flexibility to accommodate unseen opportunities in the future. Epicor Manufacturing Overview Epicor Manufacturing

More information

Five Tips to Achieve a Lean Manufacturing Business

Five Tips to Achieve a Lean Manufacturing Business Five Tips to Achieve a Lean Manufacturing Business Executive Overview Introduction The more successful manufacturers today are those with the ability to meet customer delivery schedules while maintaining

More information

Supply Chain Management Build Connections

Supply Chain Management Build Connections Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How

More information

Leveraging ERP to Support Key Initiatives Facing Aerospace & Defense Manufacturers Today. Industry Brief: Aerospace and Defense

Leveraging ERP to Support Key Initiatives Facing Aerospace & Defense Manufacturers Today. Industry Brief: Aerospace and Defense Leveraging ERP to Support Key Initiatives Facing Aerospace & Defense Manufacturers Today Industry Brief: Aerospace and Defense Abstract Epicor understands that as an aerospace and defense (A&D) manufacturer,

More information

Vantage Product Lifecycle Management

Vantage Product Lifecycle Management Vantage Product Lifecycle Management Abstract PLM enable companies to manage all information regarding a product, from the initial design and engineering through to manufacture, sourcing, support and run

More information

Managing Today s Professional Services Organization

Managing Today s Professional Services Organization Managing Today s Professional Services Organization How to Improve Efficiency and Increase Profits As today's global economy mandates higher levels of management and corporate efficiencies, the diverse

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry

More information

8 Key Strategies that Reduce the Cost of Poor Quality

8 Key Strategies that Reduce the Cost of Poor Quality 8 Key Strategies that Reduce the Cost of Poor Quality Presented by: Kevin King, Manufacturing Technology Director NTMA Christine Hansen, Product Marketing Manager Epicor Software Agenda About Epicor Industry

More information

Sage MAS 90 and 200. Extended Enterprise Suite S

Sage MAS 90 and 200. Extended Enterprise Suite S Sage MAS 90 and 200 Extended Enterprise Suite S An End-to-End Approach to Business Software At Sage, we ve been supporting businesses like yours with world-class business software for well over a quarter

More information

Sage 300 Distribution

Sage 300 Distribution Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing

More information

Service Management. Business without Barriers

Service Management. Business without Barriers Service Management Business without Barriers Remove the barriers to better customer service with the right technology. Service Management Field Service Contract Management Returned Material Authorization

More information

AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE

AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for JD Edwards EnterpriseOne: Design to Release

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

ORACLE AGILE PLM FOR THE MEDICAL DEVICE INDUSTRY

ORACLE AGILE PLM FOR THE MEDICAL DEVICE INDUSTRY ORACLE AGILE PLM FOR THE MEDICAL DEVICE INDUSTRY Enterprise PLM is a strategic approach to managing the lifecycle of a product throughout its full value chain: from initial requirements gathering through

More information

Manufacturing. Manufacturing challenges of today and how. Navision Axapta solves them- In the current explosive economy, many

Manufacturing. Manufacturing challenges of today and how. Navision Axapta solves them- In the current explosive economy, many Manufacturing challenges of today and how Navision Axapta solves them- the solution for change; controlled by you. Manufacturing In the current explosive economy, many manufacturers are struggling to keep

More information

Global Sourcing. Conquer the Supply Chain with PLM and Global Sourcing Solutions. Visibility Planning Collaboration Control

Global Sourcing. Conquer the Supply Chain with PLM and Global Sourcing Solutions. Visibility Planning Collaboration Control ENOVIA Global Sourcing Conquer the Supply Chain with PLM and Global Sourcing Solutions Visibility Planning Collaboration Control Direct materials sourcing (DMS) is seen as not just an important technology

More information

Enhance visibility into and control over software projects IBM Rational change and release management software

Enhance visibility into and control over software projects IBM Rational change and release management software Enhance visibility into and control over software projects IBM Rational change and release management software Accelerating the software delivery lifecycle Faster delivery of high-quality software Software

More information

IBM RFID for Supply Chain and Logistics: Reusable Asset Tracking solution

IBM RFID for Supply Chain and Logistics: Reusable Asset Tracking solution IBM Sensor Solutions IBM RFID for Supply Chain and Logistics: Reusable Asset Tracking solution Highlights Transforms your supply chain by automating and error-proofing business processes Provides real-time

More information

INFORMATION PUTS INSIGHTS INTO ACTION

INFORMATION PUTS INSIGHTS INTO ACTION INFORMATION PUTS INSIGHTS INTO ACTION Realize the Value of Your Hospitality Brand Siebel Group Sales and Event Management Hospitality companies across the globe face an intensely challenging business climate.

More information

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR HEATING, VENTILATION, AIR CONDITIONING, AND PLUMBING EQUIPMENT MANUFACTURERS BEST-RUN HVAC AND PLUMBING

More information

More. Better. Faster. THE QAD 2009.1 ADVANTAGE

More. Better. Faster. THE QAD 2009.1 ADVANTAGE More. Better. Faster. THE QAD 2009.1 ADVANTAGE QAD Enterprise Applications 2009.1 QAD Enterprise Applications, The Big Picture Enterprise Financials Financial Analytics Consolidations General Ledger Fixed

More information

Achieve greater efficiency in asset management by managing all your asset types on a single platform.

Achieve greater efficiency in asset management by managing all your asset types on a single platform. Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. When you use Maximo Asset Management to help maximize the

More information

Automating Quote to Cash How ERP Helps Discrete Manufacturers Improve Responsiveness. An Epicor White Paper

Automating Quote to Cash How ERP Helps Discrete Manufacturers Improve Responsiveness. An Epicor White Paper Automating Quote to Cash How ERP Helps Discrete Manufacturers Improve Responsiveness An Epicor White Paper Executive Summary Discrete manufacturers face continual changes in customer demand, raw material

More information

Sage ERP I White Paper

Sage ERP I White Paper I White Paper Front-to-Back-Office Integration The final piece in the customercentric jigsaw Table of Contents Executive Summary... 3 Introduction... 3 Challenges that Companies Face Today... 3 Front-to-Back-Office

More information

MADE2MANAGE ENTERPRISE RESOURCE PLANNING. WE OWN THE SHOP FLOOR Plan, schedule, execute and track with an industrial strength feature set.

MADE2MANAGE ENTERPRISE RESOURCE PLANNING. WE OWN THE SHOP FLOOR Plan, schedule, execute and track with an industrial strength feature set. MADE2MANAGE ENTERPRISE RESOURCE PLANNING WE OWN THE SHOP FLOOR Plan, schedule, execute and track with an industrial strength feature set. YOUR SHOP FLOOR DOLLARS ARE ADDING UP The pressure for you to be

More information

AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE:

AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE: AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for E-Business Suite: Design to Release is a pre-built

More information

Epicor Distribution Overview

Epicor Distribution Overview Epicor Distribution Overview Epicor ERP eliminates complexity, making ERP easier to use, more collaborative and more responsive. Epicor Distribution Overview Epicor Distribution Driving Performance in

More information

Business Process Management In An Application Development Environment

Business Process Management In An Application Development Environment Business Process Management In An Application Development Environment Overview Today, many core business processes are embedded within applications, such that it s no longer possible to make changes to

More information

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster

More information

OPTIMIZING PRODUCTION

OPTIMIZING PRODUCTION REAL WORLD SCENARIOS Volume 2 Cases 7-12 OPTIMIZING PRODUCTION SQUEEZE MORE OUT OF PRODUCTION OPTIMIZING SCHEDULING PRODUCTION FLOW IMPROVEMENTS INTEGRATED MAINTENANCE PLANNING INTEGRATED PROJECT MANAGEMENT

More information

SAP ERP OPERATIONS SOLUTION OVERVIEW

SAP ERP OPERATIONS SOLUTION OVERVIEW SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.

More information

ERP vs. PLM: What s the Difference?

ERP vs. PLM: What s the Difference? ERP vs. PLM: What s the Difference? By JW Yates July 21, 2011 New York City, New York Business Management Systems 330 West 38th Street Suite 705 New York, NY 10018 (800) 266-4046 info@bmsystems.com www.bmsystems.com

More information

Infor ERP SyteLine Enterprise Resource Planning for Manufacturers

Infor ERP SyteLine Enterprise Resource Planning for Manufacturers Infor ERP SyteLine Enterprise Resource Planning for Manufacturers Businesses today face far more competition and external influences than they did five to ten years ago. With pressure on resources and

More information

Service Management CSCI. Crawford Software Consulting, Inc. "Bringing Software and Manufacturing Together" TM. Business without Barriers

Service Management CSCI. Crawford Software Consulting, Inc. Bringing Software and Manufacturing Together TM. Business without Barriers Service Management CSCI Crawford Software Consulting, Inc. "Bringing Software and Manufacturing Together" TM Business without Barriers Remove the barriers to better customer service with the right technology.

More information

Spotlight on Medical Device Manufacturing: 6 Ways to Justify Prices and Rein in Costs with Enterprise Software. An Epicor White Paper

Spotlight on Medical Device Manufacturing: 6 Ways to Justify Prices and Rein in Costs with Enterprise Software. An Epicor White Paper Spotlight on Medical Device Manufacturing: 6 Ways to Justify Prices and Rein in Costs with Enterprise Software An Epicor White Paper Executive Summary Medical device manufacturers have long marketed their

More information

Epicor Manufacturing. Express Edition

Epicor Manufacturing. Express Edition Epicor Manufacturing Express Edition Epicor Manufacturing Express Edition ERP Software for Manufacturers Epicor Manufacturing Express Edition is a comprehensive software solution for job shops and small

More information

Delivering Business-Critical Solutions with SharePoint 2010

Delivering Business-Critical Solutions with SharePoint 2010 Delivering Business-Critical Solutions with SharePoint 2010 White Paper October 2011 Delivering Business-Critical Solutions with SharePoint 2010 White Paper Page 1 DISCLAIMER The information contained

More information

Understanding Automotive EDI Automating and Integrating EDI for Increased Efficiency and Improved Delivery Performance

Understanding Automotive EDI Automating and Integrating EDI for Increased Efficiency and Improved Delivery Performance WHITE PAPER Understanding Automotive EDI Automating and Integrating EDI for Increased Efficiency and Improved Delivery Performance September 1, 2010 Written by Donna M. Ward PMP and former co-chair of

More information

ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS

ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS Content How do enterprise systems help businesses achieve operational excellence? How do supply chain management systems

More information

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation 2012 R3 Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for midsize and larger organisations that helps people

More information

Oracle istore. Deliver Intelligent, Personalized Customer Experiences

Oracle istore. Deliver Intelligent, Personalized Customer Experiences Oracle istore Oracle istore is the Enterprise E-Business Suite ecommerce application that provides a personalized, comprehensive and cost-effective Internet sales channel. istore is a key component of

More information

Warehouse Management System

Warehouse Management System Warehouse Management System POWERFUL AND EFFICIENT WAREHOUSE MANAGEMENT is designed to automate your materialshandling processes and increase productivity across your warehouse. PEAK PERFORMANCE Today,

More information

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR ELEVATOR, ESCALATOR AND MOVING SIDEWALK

DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR ELEVATOR, ESCALATOR AND MOVING SIDEWALK Photo courtesy of Schumacher Elevator Company DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. SAP INDUSTRY BRIEFING FOR ELEVATOR, ESCALATOR AND MOVING SIDEWALK MANUFACTURERS

More information

True Product Lifecycle Management Begins When Design Ends. strategy may dictate involvement in all or just a few implemented according to design

True Product Lifecycle Management Begins When Design Ends. strategy may dictate involvement in all or just a few implemented according to design ARC PROFILE By Greg Gorbach April 2006 True Product Lifecycle Management Begins When Design Ends Consider that the end-to-end lifecycle of a product begins with the first spark of innovation and ends when

More information

Windchill and Microsoft Dynamics AX: Realizing Value through PLM and ERP integration

Windchill and Microsoft Dynamics AX: Realizing Value through PLM and ERP integration Windchill and Microsoft Dynamics AX: Realizing Value through PLM and ERP integration Introduction Customers demand innovative products, making product innovation the lifeblood of any manufacturing business.

More information

Product Lifecycle Management in the Food and Beverage Industry. An Oracle White Paper Updated February 2008

Product Lifecycle Management in the Food and Beverage Industry. An Oracle White Paper Updated February 2008 Product Lifecycle Management in the Food and Beverage Industry An Oracle White Paper Updated February 2008 Product Lifecycle Management in the Food and Beverage Industry EXECUTIVE OVERVIEW Companies in

More information

Front- to Back-Office Integration: The Only Way to True 360 Customer Visibility and Seamless Data Consistency

Front- to Back-Office Integration: The Only Way to True 360 Customer Visibility and Seamless Data Consistency Front- to Back-Office Integration: The Only Way to True 360 Customer Visibility and Seamless Data Consistency Table of Contents Executive Summary...3 Introduction...3 Customer Management and Business Process

More information

Expre Expr ss Edition ess Edition

Expre Expr ss Edition ess Edition Epicor Distribution Express Edition ERP Software for Distribution Epicor Distribution Express Edition is a comprehensive software system designed specifically for small and mid-sized distributors, that

More information

ERP s Automated Workflows Deploy Advanced Business Processes

ERP s Automated Workflows Deploy Advanced Business Processes ERP s Automated Workflows Deploy Advanced Business Processes Abstract A company s sustainable competitive advantage derives, in part, from its capacity to act on new information quickly. Workflow technology

More information

Epicor for Service Enterprises

Epicor for Service Enterprises PROFESSIONAL SERVICES AUTOMATION Epicor for Service Enterprises Next-Generation Software for Project-Based Organizations EPICOR FOR SERVICE ENTERPRISES Next-Generation Software for Project-Based Organizations

More information

Epicor Senior Living Solution Overview. Business without Barriers

Epicor Senior Living Solution Overview. Business without Barriers Epicor Senior Living Solution Overview Business without Barriers Epicor Senior Living Solution With today s business environment, senior care and living operators must be more efficient than ever to provide

More information

Control the Data that Drives Your Products

Control the Data that Drives Your Products Control the Data that Drives Your Products Windchill PDMLink To get superior products to market ahead of the competition, manufacturers must have precise control over every aspect of the product lifecycle.

More information

Driving workload automation across the enterprise

Driving workload automation across the enterprise IBM Software Thought Leadership White Paper October 2011 Driving workload automation across the enterprise Simplifying workload management in heterogeneous environments 2 Driving workload automation across

More information

Infor Distribution SX.e Product Roadmap for the Electrical Distribution Industry. How Infor Supports the Electrical Distribution Industry

Infor Distribution SX.e Product Roadmap for the Electrical Distribution Industry. How Infor Supports the Electrical Distribution Industry Infor Distribution SX.e Product Roadmap for the Electrical Distribution Industry How Infor Supports the Electrical Distribution Industry INTRODUCTION We know electrical distribution and we understand your

More information

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility ebook 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility S U P P L Y C H A I N Content Introduction Tool

More information

INFORMATION CONNECTED

INFORMATION CONNECTED INFORMATION CONNECTED Cover Your Lending and Leasing Business from All Angles Oracle FLEXCUBE Lending and Leasing Define. Comply. Collect. Adapt. A Comprehensive Solution for All Your Lending Needs The

More information

Service Management. Business without Barriers

Service Management. Business without Barriers Service Management Business without Barriers Remove the barriers to better customer service with the right technology. Service Management Contract Management Field Service Case Management Returned Material

More information

GE Intelligent Platforms. solutions for dairy manufacturing

GE Intelligent Platforms. solutions for dairy manufacturing GE Intelligent Platforms solutions for dairy manufacturing Optimize your dairy operations Combining extensive knowledge of the dairy industry and processes with the latest innovative technologies, we have

More information

Next Generation Business Performance Management Solution

Next Generation Business Performance Management Solution Next Generation Business Performance Management Solution Why Existing Business Intelligence (BI) Products are Inadequate Changing Business Environment In the face of increased competition, complex customer

More information

Patient Relationship Management

Patient Relationship Management Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information

More information

Operational Business Intelligence in Manufacturing

Operational Business Intelligence in Manufacturing Operational Business Intelligence in Manufacturing Copyright 2007 KeyTone Technologies Inc. Page 1 SmartWIP - Intelligent Manufacturing with RFID Manufacturers are under competitive pressure to fulfill

More information

Managing Spend in a Distribution Environment. Supplier Relationship Management and the Distribution Enterprise

Managing Spend in a Distribution Environment. Supplier Relationship Management and the Distribution Enterprise Managing Spend in a Distribution Environment Supplier Relationship Management and the Distribution Enterprise Executive Summary Behind the scenes of any distribution business whether a distributor of software,

More information

Wonderware MES 4.0/Operations and Performance Software

Wonderware MES 4.0/Operations and Performance Software Software Datasheet Summary Wonderware MES 4.0 gives manufacturers a full- Wonderware MES 4.0/Operations and Performance Software featured Manufacturing Execution System (MES) to effectively manage your

More information

SAP IT Infrastructure Management

SAP IT Infrastructure Management SAP IT Infrastructure Management Legal Disclaimer This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined

More information

Infor Supply Chain Execution

Infor Supply Chain Execution Manufacturing Infor Supply Chain Execution Reinvent supply chain execution It s no longer enough to optimize the performance of each segment of your supply chain. You need to view and operate your entire

More information

Epicor Mobile Sales Assistant

Epicor Mobile Sales Assistant Epicor Mobile Sales Assistant Epicor Mobile Sales Assistant Epicor Mobile Sales Assistant is an enterprise mobility solution for sales and distribution. It provides complete sales and fulfillment workflow

More information

Epicor. Service Management

Epicor. Service Management Epicor Service Management Inspiring better customer service with the right technology. Epicor Service Management Epicor Service Management optimizes customer service with timely response to customer requests

More information

Service Lifecycle Management Solutions

Service Lifecycle Management Solutions Service Lifecycle Management Solutions Complete Visibility & Control of Your Service Supply Chain The service landscape is shifting. Customer demands continue to increase. It is no longer enough to just

More information

Master Complexity with Apparel and Textile for Microsoft Dynamics AX 2012

Master Complexity with Apparel and Textile for Microsoft Dynamics AX 2012 Master Complexity with Apparel and Textile for Microsoft Dynamics AX 2012 White Paper This paper discusses how the makers and distributors of apparel and textiles can integrate item and process information,

More information

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities.

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. > RESPOND RAPIDLY TO CHANGING MARKET CONDITIONS > DRIVE CUSTOMER AND AGENT LOYALTY > ENHANCE INTEGRATION

More information

Majenta Engineering Centre (MEC)

Majenta Engineering Centre (MEC) Majenta Engineering Centre (MEC) Rule based design automation from Majenta PLM capture your engineering knowledge and increase productivity by up to 90% Expedite Quality Proposals, Increase Margin Control

More information

InforCloudSuite Industrial

InforCloudSuite Industrial InforCloudSuite Industrial Industry Suite Handbook Overview What if... You could quickly and easily take steps to embrace speed and agility, while reducing IT upgrade and maintenance costs within your

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

Product Lifecycle Management in the Medical Device Industry. An Oracle White Paper Updated January 2008

Product Lifecycle Management in the Medical Device Industry. An Oracle White Paper Updated January 2008 Product Lifecycle Management in the Medical Device Industry An Oracle White Paper Updated January 2008 Product Lifecycle Management in the Medical Device Industry PLM technology ensures FDA compliance

More information

IBM Customer Experience Suite and Electronic Forms

IBM Customer Experience Suite and Electronic Forms Introduction It s more important than ever to have a set of capabilities that allow you to create dynamic, self service options for your customers that leverage existing processes and infrastructure. Your

More information

Sales Order Management

Sales Order Management Management Overview Flexibility and agility are essential for any business operating locally, regionally, or globally. Epicor s iscala ERP offers a flexible and agile sales solution designed to support

More information

QAD ENTERPRISE APPLICATIONS

QAD ENTERPRISE APPLICATIONS IS BUILT FOR MANUFACTURERS, BUILT FOR YOU Effective manufacturers depend on their enterprise resource planning (ERP) solution to streamline business operations and to scale and adapt as their business

More information

HP and Business Objects Transforming information into intelligence

HP and Business Objects Transforming information into intelligence HP and Business Objects Transforming information into intelligence 1 Empowering your organization Intelligence: the ability to acquire and apply knowledge. For businesses today, gaining intelligence means

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY The Automotive Industry Businesses in the automotive industry face increasing pressures to improve efficiency, reduce costs, and quickly identify

More information

Cost-effective supply chains: Optimizing product development through integrated design and sourcing

Cost-effective supply chains: Optimizing product development through integrated design and sourcing Cost-effective supply chains: Optimizing product development through integrated design and sourcing White Paper Robert McCarthy, Jr., associate partner, Supply Chain Strategy Page 2 Page 3 Contents 3 Business

More information

Epicor Manufacturing Overview

Epicor Manufacturing Overview Epicor Manufacturing Overview Epicor ERP eliminates complexity, making ERP easier to use, more collaborative and more responsive. Epicor Manufacturing Overview Epicor Manufacturing An Inspired Solution

More information

CA Clarity PPM for Professional Services Automation

CA Clarity PPM for Professional Services Automation PRODUCT BRIEF: CA CLARITY PPM FOR PROFESSIONAL SERVICES AUTOMATION CA Clarity PPM for Professional Services Automation CA CLARITY PPM FOR PROFESSIONAL SERVICES AUTOMATION (PSA) HELPS STREAMLINE THE PROFESSIONAL

More information

Management Information Systems MANAGING THE DIGITAL FIRM, 12 TH EDITION GLOBAL EDITION

Management Information Systems MANAGING THE DIGITAL FIRM, 12 TH EDITION GLOBAL EDITION MANAGING THE DIGITAL FIRM, 12 TH EDITION GLOBAL EDITION Chapter 9 ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS VIDEO CASES Case 1: Sinosteel Strengthens Business Management

More information

PEOPLESOFT IT ASSET MANAGEMENT

PEOPLESOFT IT ASSET MANAGEMENT PEOPLESOFT IT ASSET MANAGEMENT KEY BENEFITS Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration Oracle s PeopleSoft IT Asset Management streamlines and automates

More information

Standardizing Best Industry Practices

Standardizing Best Industry Practices MEDICAL DEVICES Current market conditions have created a highly competitive and challenging environment for the medical device industry. With stricter FDA regulatory oversight, increasing material costs

More information

Do more with less: The 5 strategies used by successful SMB manufacturers

Do more with less: The 5 strategies used by successful SMB manufacturers Infor ERP Do more with less: The 5 strategies used by successful SMB manufacturers Table of contents Executive summary... 3 Building a framework for growth... 5 Vision... 5 Process... 6 Metrics... 7 Automation...

More information

Steel supply chain transformation challenges Key learnings

Steel supply chain transformation challenges Key learnings IBM Global Business Services White Paper Industrial Products Steel supply chain transformation challenges Key learnings 2 Steel supply chain transformation challenges Key learnings Introduction With rising

More information

Five Reasons Why Generic ERP Doesn t Work for Printing and Packaging. An Epicor and Kodak White Paper

Five Reasons Why Generic ERP Doesn t Work for Printing and Packaging. An Epicor and Kodak White Paper Five Reasons Why Generic ERP Doesn t Work for Printing and Packaging An Epicor and Kodak White Paper Executive Overview Many printing and packaging companies, over the years, have installed and tried to

More information

RS MDM. Integration Guide. Riversand

RS MDM. Integration Guide. Riversand RS MDM 2009 Integration Guide This document provides the details about RS MDMCenter integration module and provides details about the overall architecture and principles of integration with the system.

More information

Work Process Management

Work Process Management GE Intelligent Platforms Work Process Management Achieving Operational Excellence through Consistent and Repeatable Plant Operations With Work Process Management, organizations can drive the right actions

More information

Epicor. Product Data Management

Epicor. Product Data Management Epicor Product Data Management Enjoy a single source for unimpeded innovation and information in the product lifecycle from design to retire. Epicor Product Data Management Epicor Product Data Management

More information

PLM and ERP: Their respective roles in modern manufacturing

PLM and ERP: Their respective roles in modern manufacturing White Paper PLM and ERP: Their respective roles in modern manufacturing Introduction The recent history of manufacturing IT can be viewed as two overlapping technology waves. The first wave came in the

More information

Improving contact center productivity and customer satisfaction with a proven portal solution.

Improving contact center productivity and customer satisfaction with a proven portal solution. Portal solutions for contact centers Executive brief January 2006 Improving contact center productivity and customer satisfaction with a proven portal solution. Page 2 Contents 2 Executive summary 3 Contact

More information

Dynamic Enterprise Performance Management

Dynamic Enterprise Performance Management TM Dynamic Enterprise Performance Management Data. Insights. Action. 1 Pull insight out of the chaos Chaos. It s a word that few CFOs would like associated with their businesses; but when it comes to decision

More information