Meeting your Healthy Blue Living weight management requirement. If your body mass index is 30 or more, you have two ways to get healthier

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1 If your body mass index is 30 or more, you have two ways to get healthier Walkingspree Page 8 Weight Watchers Page 5 bcbsm.com/hblweight Meeting your Healthy Blue Living weight management requirement

2 Two ways to reach a healthy weight You re receiving this booklet if your Blue Care Network Qualification Form shows that your body mass index is 30 or more. To earn enhanced benefits in Healthy Blue Living, sign up for our Weight Watchers or Walkingspree program in the first 120 days of your benefit year. We ll cover the cost as long as you participate, although some restrictions apply. From the date you enroll, you ll need to participate for the rest of your benefit year or until we receive an updated qualification form showing your BMI below 30. If you or your covered spouse chooses not to participate, everyone on your contract will have standard benefits for the rest of your benefit year. You ll have the same great Healthy Blue Living plan, but with higher out-of-pocket costs. Being on time can save you dollars About 25 percent of members drop to standard benefits because they fail to complete requirements on time. They have the same great plan, but with higher out-of-pocket costs. Confirm you re enrolled by: Logging in to your account at bcbsm.com. Click My Coverage, then Medical, then To-Do List. Calling the Customer Service number on the back of your Blue Care Network ID card. We offer translation services for non-english speakers. More than 140 languages are available. Blue Care Network is committed to helping you achieve your best health status. Rewards for participating in our wellness program, Healthy Blue Living, are available to all members. If you think you might be unable to meet a standard or requirement for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means. You can work with your BCN primary care physician to find an alternative that s right for you in light of your health status. Consult with your BCN primary care physician before starting any regular exercise or weight management program 2

3 When do I choose a weight management program? After we receive and process your BCN Qualification Form that shows your body mass index is 30 or more, we ll notify you that you need to select a BCN sponsored weight management program. How do I enroll? Detailed enrollment steps for Weight Watchers start on Page 4 and for Walkingspree on Page 8. If you have any enrollment questions, call the Customer Service number on the back of your Blue Care Network ID card. Choose carefully. Your selection is for the whole year. You may not change your weight management program until your next benefit year. How long do I have to choose a weight management program option? Register for either Weight Watchers or the Walkingspree program within 120 days of the start of your benefit year. Start participating within one week of registration. The sooner you sign up, the sooner you can begin working toward a healthier lifestyle. How much do I have to pay to participate in a weight management option? If your BMI is 30 or more, BCN covers the cost of Weight Watchers or Walkingspree for the entire benefit year as long as you meet requirements. Where do I obtain a Healthy Blue Living code? Find your HBL code by logging in to your account at bcbsm.com. It s easy: Click on the My Coverage tab. Click on the Medical tab. Click on To Do List. Click on Choose a weight management program. Select the button for either Walkingspree or Weight Watchers. Click Submit. Your HBL code will display. For your records, write down your code. If you have a problem logging in, ask for technical help from the Blue Cross Blue Shield of Michigan Web support help desk at If you don t have Internet access, you may obtain your code by calling the Customer Service number on the back of your BCN ID card. How does my Healthy Blue Living code work, and what do I do with it once I receive it? Each Healthy Blue Living code is unique. Either enter your HBL code online (to join Walkingspree and some Weight Watchers groups) or dial a toll free number to provide it to a Weight Watchers Customer Service representative. What happens if I lose or forget my Healthy Blue Living code? To see your HBL code: Log in to your account at bcbsm.com. Click on the My Coverage tab. Look in the Health Measure Follow up section. Or, call the Customer Service number on the back of your Blue Care Network ID card. 3

4 What if I accidently select the wrong option online? Contact Blue Care Network s Customer Service department within 48 hours. We can change your option right away so you don t lose the opportunity to qualify for enhanced benefits. You must stay in your chosen program for the entire benefit year. How often am I evaluated, and what do I have to do to meet the weight management requirements for enhanced benefits? You re evaluated every three months, beginning from the date you enroll. To keep or earn enhanced benefits: In Weight Watchers, attend 11 out of 13 weekly meetings. In Walkingspree, walk an average 5,000 daily steps each three-month period. Can I upload my steps using my smart phone or mobile device? Easily sync to a mobile device, including iphone, ipad, ipad mini and Androids. Go to walkingspree.com to check for a link to the app in your device s app store. If I reach my BMI target, can I still participate in a weight management option? Yes. To help you maintain your positive results, Blue Care Network will pay for your weight management program through the end of your benefit year. If I don t have a BMI of 30 or more, can I still participate in Weight Watchers or Walkingspree? Yes. We encourage you to be healthy. Join either program at a discount rate. For details, visit bcbsm.com/xtras. In the search box, enter Weight Watchers or Walkingspree. With either option, participate through the end of your benefit year or until we have an updated qualification form from your doctor showing that your BMI is below 30. What type of computer do I need to use Walkingspree? Walkingspree recommends using the mobile app to sync your steps. If you wish to use desktop software, you can download Walkingspree software in Microsoft Windows or Apple Macintosh format. Then view everything in Walkingspree s website. Microsoft Windows: The Walkingspree software should be compatible with any PC running Windows 8, Windows 7 or Windows Vista. Apple Macintosh: The Walkingspree software will be compatible soon with Apple Intel Processor computers running OS Mavericks. The software isn t compatible with Windows RT, Windows ME, Windows 2000, Windows 98, Windows XP or older Windows systems. 4

5 Option 1: Weight Watchers For more than 40 years, Weight Watchers has helped millions of people around the world lose weight. Blue Care Network offers this program to members who have a BMI of 30 or more to help them become healthier and work toward earning enhanced benefits. What do I need to do to meet the Weight Watchers requirement for enhanced Healthy Blue Living benefits? Attend 11 out of 13 weekly meetings per session. Participate until your BMI drops below 30 and we have an updated qualification form from your doctor. Automatic renewal If you were in Healthy Blue Living s Weight Watchers program in your previous benefit year and your qualification form shows that your BMI is still 30 or more, we ll automatically re-enroll you. There s no need to re-select the program. This applies to members who participated in Weight Watchers for the whole benefit year and met the requirements. We ll start the re-enrollment process as soon as we receive your new qualification form. BCN won t reimburse you if you attend before we re enroll you. How do I enroll in Weight Watchers? The home or work ZIP code you provide determines which Weight Watchers group you ll join. Enrollment options vary slightly based on the group, but both offer telephone registration. To register online: Log in to your account at bcbsm.com. Click on the My Coverage tab. Click on the Medical tab. Click on To Do List. Click on Choose a weight management program. Make sure to attend a meeting within one week of signing up. You ll receive official confirmation in three to five business days. If your Weight Watchers plan provides vouchers, expect to receive them by mail in seven to 10 business days. Select the button for Weight Watchers. Enter your preferred ZIP code. Click Submit. Your HBL code will appear on the screen and you ll have the option to register by calling a toll-free number or by visiting a website. For your records, write down your code. Before your sign up deadline, check that your account at bcbsm.com shows you ve enrolled in Weight Watchers. Or, check by calling Customer Service at the number on the back of your Blue Care Network ID card. Option 1: Weight Watchers 5

6 Weight Watchers continued To register by phone: If you don t have Internet access, Customer Service will help you get the information you need to enroll. Call the Customer Service number on the back of your Blue Care Network ID card. A Customer Service representative will register you. You ll receive confirmation by mail in three to five business days. If your Weight Watchers group uses vouchers, you ll receive them by mail in seven to 10 business days. Make sure to attend a meeting within one week of signing up. How is attendance tracked? You re responsible for taking your Weight Watchers member booklet with you to each meeting and making sure the Weight Watchers staff accurately records your attendance. Weight Watchers sends your attendance report to BCN. How do I re enroll upon completing my first 13 week session? There are two ways you may re enroll in your next session as long as you ve attended 11 out of 13 weekly meetings per session: Method 1 Weight Watchers staff will validate your participation and help you re enroll. Weight Watchers will direct you to your account at bcbsm.com for your HBL code. If you don t have Internet access, call Customer Service at the number on the back of your Blue Care Network ID card to obtain your HBL code. Call Weight Watchers toll free and provide your HBL code to enroll in the next 13 week session. If your Weight Watchers plan provides vouchers, expect to receive them by mail in seven to 10 business days. Method 2 Your Weight Watchers staff will confirm if you re eligible for re enrollment and will automatically enroll you or ask if you d like to enroll in the next 13 week session. NEW! Weight Watchers International syncs up with top activity monitors Weight Watchers International is giving its members more resources to reach their health goals. Its app syncs with Fitbit, Jawbone and other devices that track activity. Note: All Weight Watchers groups in Michigan aren t part of Weight Watchers International. Check your group s affiliation. 6 Option 1: Weight Watchers

7 What happens if I don t attend 11 out of 13 meetings? If you re unable to meet the attendance requirement for the Weight Watchers program, you and everyone else on your contract will have standard benefits. You ll have the same great Healthy Blue Living plan, but with higher out-of-pocket costs. You ll have the option of continuing Weight Watchers by paying the membership fee at the discount rate offered at bcbsm.com/xtras. At the start of your next benefit year, if your BMI is still 30 or more, you ll be able to enroll in one of our weight management programs. ID card. BCN won t reimburse you for sessions you attended before joining our program. What if I need to pick a different meeting location? Call Weight Watchers or visit weightwatchers.com. Do I have an alternative to Weight Watchers? Yes, our Walkingspree program is available if you have Internet access and can commit to walking an average of 5,000 daily steps per three-month period. Can I attend Weight Watchers online? No, Weight Watchers online isn t a Healthy Blue Living option. How do I find the Weight Watchers location closest to me? During your registration process, by phone or on the Internet, Weight Watchers will help you locate the Weight Watchers meeting group closest to your home or work using the ZIP code you provide. Choose the location that works best for your schedule. What if I m traveling and can t attend my weekly meeting? There are Weight Watchers locations all across the country. To find a meeting place on a different day or near your travel destination, go online to weightwatchers.com*, check with your Weight Watchers meeting staff or call Weight Watchers. What if I m already enrolled in Weight Watchers? Please continue attending your regular meetings. We ll pick up the tab starting on the date you officially sign up for Weight Watchers through your account at bcbsm.com or by calling the Customer Service number on the back of your Blue Care Network *Blue Care Network doesn t control this site or endorse its general content. Option 1: Weight Watchers 7

8 Option 2: Walkingspree Walkingspree is a fun walking program. It features a sleek, wireless Inspire Activity Tracker. BCN covers the cost of the device. Sync the activity tracker with your mobile device or personal computer to: Track your steps. Log your food intake. Connect with other walkers. Set step and weight goals. Earn badges, and more. Studies show that walking increases energy, improves mood and results in fewer trips to the doctor. Steps add up throughout the day and tracking them online motivates and encourages you. What do I need to do to meet the Walkingspree requirement for enhanced benefits? Achieve an average 5,000 daily steps each threemonth period. That s easy. Studies show that a typical office worker averages 4,300 steps per day. Wear the Inspire Activity Tracker. Sync your step data wirelessly with your mobile or desktop app. See your results in your mobile app or online. Participate through the end of your benefit year or until we have an updated qualification form from your doctor showing your BMI below 30. How do I get started with the Walkingspree program? Automatic renewal If you were in Healthy Blue Living s Walkingspree program in your previous benefit year and your qualification form shows that your BMI is still 30 or more, we ll automatically re-enroll you. We ll mail an Inspire Activity Tracker to you. This applies to members who averaged 5,000 steps each three-month period during their entire benefit year. We ll start the re-enrollment process as soon as we receive your new qualification form. You ll need Internet access and a personal address. Spouses participating in Walkingspree cannot share one address. With this dongle plugged into your personal computer and desktop software installed, your steps will automatically sync to your personal Walkingspree account when you re within 20 feet and wearing the activity tracker. 8 Option 2: Walkingspree

9 Set up a new account Log in to your account at bcbsm.com. Click on the My Coverage tab. Click on the Medical tab. Click on To Do List. Click on Choose a weight management program. Select the button for Walkingspree. Click Submit. Your HBL code will appear on the screen. For your records, write down your code. Click to the Walkingspree website. Enter your HBL code to activate your account. The Walkingspree website will walk you through creating an account with user name and password and setting up your profile. You ll receive your Inspire Activity Tracker by mail in three to five business days. Instructions in the box will help you set it up in your mobile app or desktop software. You ll get weekly updates and s from Walkingspree congratulating you as you reach your goals. View your step status for each period in your mobile app or online. What do I receive with Walkingspree? At no extra cost, you ll receive a wireless Activity Tracker. It tracks steps, distance, calories burned and minutes of activity. It can be worn on your wrist like a watch or in a clip on a belt. Easily sync to your mobile device, including iphone, ipad and ipad mini and Androids to track your steps, food intake and badges. Upload your steps to the Walkingspree site within one week of receiving your Inspire Activity Tracker. To confirm that your steps are recording, look at the Steps Status Ticker in your Walkingspree account. How is my participation tracked? We check your number of steps at the end of each quarter. If you and your covered spouse each average 5,000 steps daily each quarter, you re meeting the weight management requirement. It s your responsibility to make sure your steps are being properly tracked. Easily track your progress yourself by reading your from Walkingspree. Or, view your results in your mobile app or online. You must participate through the end of your benefit year or until we have an updated qualification form from your doctor showing your BMI below 30. How do you calculate my daily step average? Your daily step average is calculated every quarter from the day you start the program. In your personal online account, Walkingspree daily displays how many steps you need in the quarter to reach your goal. How long does it take to set up my account and activity tracker? Allow five minutes to complete the registration process. After you receive your activity tracker, allow three minutes to set up your device. Your Inspire kit contains everything you need to register and activate your device. *Blue Care Network doesn t control this site or endorse its general content. Option 2: Walkingspree 9

10 Walkingspree continued How often do I have to upload my data? Complete your first upload within one week of receiving your Inspire Activity Tracker. Uploading is easy and convenient. When you re within 20 feet of your mobile device or plugged-in dongle, your activity tracker s data automatically syncs to your personal online Walkingspree account. As soon as you upload, you ll instantly see your total steps on your personal online dashboard. Sync as often as you like. How often should I wear my activity tracker, and where should I wear it? To average 5,000 steps each day, we recommend wearing your activity tracker from the time you get up in the morning until you go to sleep at night. The Inspire Activity Tracker can be worn as a wristband or as a clip. Those options allow you to wear it on your wrist, pants, shirt pocket or belt. What happens if I don t meet the 5,000 steps a day average over three months? At the end of each quarter, if your or your covered spouse s average falls short, you and everyone else on your contract will have standard benefits for the rest of your benefit year. You ll have the same great Healthy Blue Living plan, but at higher out-of-pocket costs. At the start of your next benefit year, BCN will cover the cost for you to enroll in Walkingspree or another weight management program if your qualification form shows your BMI is 30 or more. Who can answer technical questions about my Inspire Activity Tracker or the Walkingspree software or website? Search walkingspree.com s comprehensive online help section or submit a ticket at support.walkingspree.com.* Walkingspree provides customer service within 24 hours, 9 a.m. to 6 p.m. Eastern time Monday through Friday. What if I m traveling and can t upload my activity tracker data? Connecting to Walkingspree is easy with the app s Bluetooth wireless connection to Wi Fi at any hotspot. Can I upload my data at work? Sync easily at work using your mobile app. Check whether your employer allows you to install the desktop software on your computer at work. For help with permission or installation, go to support.walkingspree.com. What if I lose my Inspire Activity Tracker? Contact Walkingspree right away at support.walkingspree.com*. At enrollment, you receive one Inspire Activity Tracker. BCN covers the cost. If you lose or damage the first one, a replacement activity tracker will be mailed to you at no extra cost. If the first replacement is lost or damaged, you ll need to purchase an activity tracker. Walkingspree will promptly mail a new device to you so that you can resume recording your steps. Do I have an alternative to Walkingspree? Yes, our Weight Watchers program. Don t lose steps 10% battery please charge The recharged battery should last a week. The device will warn you at 10 percent battery level. Walkingspree recommends recharging every three days. *Blue Care Network doesn t control this site or endorse its general content. 10 Option 2: Walkingspree

11 11

12 Healthy Blue Living gives you quality health care coverage and access to wellness resources so you can achieve a healthier lifestyle. Connect with us online twitter.com/bcbsm facebook.com/mibcn youtube.com/bcbsmnews bcbsm.com news.bcbsm.com ahealthiermichigan.org CB DEC 14 R034509

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