A PROVIDER-DRIVEN HEALTH PLAN IN KENYA

Size: px
Start display at page:

Download "A PROVIDER-DRIVEN HEALTH PLAN IN KENYA"

Transcription

1 Bima Poa A PROVIDER-DRIVEN HEALTH PLAN IN KENYA

2 Introducing Bima Poa Bima Poa, which means cool insurance in Swahili, is a provider-driven health plan in Western Kenya. It combines health insurance for low-income groups with affordable loans for the clinics involved as well as a quality improvement program. The Bima Poa health plan is a partnership between the Kenyan NGO Kisumu Medical and Education Trust (KMET), insurance company AAR, third party administrator Africa Medilink, Kenyan mobile network operator Safaricom and Dutch NGO PharmAccess. The program started in September 2013 on a small scale with six providers from KMET s social franchise healthcare provider network Huduma Poa, and is expected to expand with the addition of twelve providers per year. Healthcare providers tend to have a unique position within their communities. Not only do they perform the role of caregiver and confidant to their patients, they also often hold important social positions. The Bima Poa health plan leverages their unique position and has entrusted Huduma Poa providers with an active role in marketing, sales, administration, outreach and education. Bima Poa takes an innovative approach to strengthening the local health system as a whole: it not only supports health insurance for low-income groups, but stimulates quality improvement and access to capital for the participating healthcare providers. Premium collection and renewal services take place exclusively through the M-Pesa mobile payment system. In future, more mobile health (mhealth) solutions may be introduced.

3 4 BIMA POA Kenya s health financing landscape The last three years have marked an exciting time for the healthcare sector in Kenya. This period has seen investments and successes in all parts of Kenya s health sector, from health provision and insurance to pharmaceutical production. At the same time, around 33 million Kenyans lack any form of basic insurance, and are treated in ill-equipped and poorly staffed facilities. Kenya s health sector faces enormous deficiencies in coverage and infrastructure. Open Capital Advisors The Next 33,000,000. How the private sector is reforming health care for Kenya s mass market, October 2012 Kenya currently lacks a comprehensive health financing strategy and the discussion on universal health coverage is ongoing. In the early stages of Kenya s evolution towards universal health coverage, private micro health insurance schemes supplement government initiatives. As such, private prepaid schemes and ensuing increased risk pooling can play a significant role. In addition, they can provide households with financial protection from impoverishment due to catastrophic health expenditure. To serve the Kenyan mass market, private health care players need innovative business models that can supply consistent quality and coverage with higher volumes and lower prices. Providers see that mass-market insurance will significantly increase demand for outpatient and preventative care. Research suggests that the traditional insurance model is too expensive to reach mass-market customers. Through Bima Poa s provider-driven approach, we are trying to address the challenges in Kenya s heathcare sector and move towards universal health coverage.

4 6 BIMA POA Developing Bima Poa The Bima Poa health plan offers a fully developed benefits package of basic healthcare services, focusing mostly on maternal care and primary care such as consultations, lab services and medicine. Bima Poa covers the most common healthcare events and was designed to be affordable for currently underserved markets. As such, Bima Poa contributes to improving the quality and predictability of the healthcare provided, but also creates the potential for cost savings that can be passed on to the end consumers. Package design Both the healthcare providers and community members were involved in the package design. Market research through exercises such as CHAT sessions (Choosing Healthplans All Together) among low-income consumers showed a strong preference for coverage of primary care. Actuarial analysis was used to calculate the premium and the average expected medical payout and financial risks for stakeholders. Household surveys revealed that a package that costs KES 8,000 per year per household (approximately USD 92) is deemed affordable for the target population. Also, healthcare providers were trained to develop their own business case for the health plan. Healthcare providers were trained in health education, sales, enrollment, administration and claims. A unique aspect of the Bima Poa health plan is that providers carry part of the risk through capitation. Now that Bima Poa has been rolled out with six providers in Siaya and Kisumu, it is undergoing continuous monitoring and evaluation adjustments.

5 8 BIMA POA How it works As a provider-driven health plan, Bima Poa depends on the entrepreneurial efforts of the healthcare providers and their relationships with the community. Healthcare providers in the Huduma Poa network and community leaders are actively involved in raising awareness about health care in general and about the Bima Poa health plan in particular. This greatly increases the likelihood of enrollment, and reduces operational costs for the health plan as a whole, as the healthcare provider is incentivized by the ensuing business benefits. Healthy risk pool As providers receive a set amount for each enrolled person (capita- tion fee), they have an incentive to enroll as many community members as possible in order to create a healthy risk pool for the program. By enrolling both the young and the old, the sick and the healthy, healthcare providers are able to create a sustainable pool of financing. In this light, it is imperative that they make an active effort to enroll wide segments of their communities rather than just those patients already visiting their facilities. In addition, Bima Poa employs a blend of marketing tools, such as health fairs, health plan launch events, games, mobile communications and community mobilization. Tried and tested monitoring and evaluation tools assess the effectiveness of these efforts. Quality of care The quality of care and service delivered is vital to Bima Poa s success, as people will only be willing to pay upfront if they are confident they will actually receive proper healthcare service if and when they need it. For this reason, all providers in the Huduma Poa network must be enrolled in the internationally accredited SafeCare quality monitoring and upgrading program. As clinics are obliged to meet at least minimal requirements and to participate in the step-wise quality improvement programs, the quality improvement process becomes transparent. Access to capital Clinics in the private healthcare sector in sub-saharan Africa service 50% of the population, yet have a hard time securing loans. The healthcare providers in the Bima Poa health plan are given the chance to finance quality improvement of their facilities by applying for a loan via the Medical Credit Fund. The Medical Credit Fund and its technical partners provide business and quality trainings, and help clinics to draw up a quality improvement plan for the SafeCare program as well as a business plan. The steady and growing income stream generated through the health plan should suffice to repay the loans and allow for further investment in the facility. The enrollment process Community health workers approach potential clients door to door or through marketing forums and outreach activities. Once a client has expressed their wish to enroll, the family selects a preferred provider. Then, the client uses M-Pesa to make an immediate payment into AAR s M-Pesa account. The community health worker drops off the activated forms at the healthcare provider. KMET then enters client activation data into a centralized Bima Poa system. Enrollees receive an insurance card which contains their biometrics and photograph. The third party administrator African Medilink uses the Bima Poa system to process enrollment information, claims and utilization data. It also ensures that administrative processes meet predefined standards, connect up correctly and provide accurate and reliable data for operations and management purposes.

6 10 BIMA POA The way forward Bima Poa aims to provide access to quality healthcare services for low-income earners in Kenya. If the pilot proves successful, the program is expected to be scaled up. Partners within Bima Poa The health plan is based on a partnership between parties with unique roles within the healthcare supply chain. Each partner contributes a specific expertise. The program started in September 2013 with six providers in Siaya and Kisumu, with a projected enrollment of 5,000 people by the end of the year. Eventually, all 52 providers within the Huduma Poa network could be included, which would entail a potential customer base of over 410,000 people. Learning incubator In the early stages of Kenya s evolution towards universal health coverage, private micro health insurance schemes may supplement government initiatives. This provider-driven health plan can be seen as a learning incubator, possibly providing valuable lessons for both the private and the public sector on how to reach excluded groups. mhealth PharmAccess and Safaricom are currently exploring opportunities for mobile health applications within Bima Poa. This may include making use of SMS or smart phone services and online social networks. Key considerations for applying any new mobile technology to the health plan are whether it can provide significant value to the healthcare providers or the customers, whether it adds channels that are currently unavailable and whether it improves the efficiency and effectiveness of Bima Poa operations. KMET, a Kenyan non-governmental organization with a social franchise provider network, coordinates sensitization, (mass) marketing campaigns, sales, enrollment and premium collection. Huduma Poa is one of KMET s networks of healthcare providers which deliver care and promote the Bima Poa health plan among community leaders and members. Africa Medilink, a dedicated micro-insurance third-party administrator, manages the administrative processes of member registration and payments, and provider claims and reimbursements. AAR is the largest private healthcare company in East Africa. It ensures that regulatory requirements are met, transfers the risks of medical costs and pays claims. Safaricom offers infrastructure for mobile payment solutions and future mobile health initiatives. PharmAccess Foundation acts as a facilitator for implementation, organization and monitoring of the partnership and its progress towards establishing and executing the health plan.

7 The PharmAccess Group stimulates access to quality health care for low-income people in sub-saharan Africa through complementary initiatives on both demand and supply sides. Our work combines health insurance schemes, standards for quality improvement and loans for medical clinics. The Amsterdam Institute for Global Health and Development conducts in-depth operational research and impact assessments of our interventions. The organizations within the PharmAccess Group share a common goal: achieving inclusive health care for the people of Africa. Follow us on

Financing medical quality improvement in Africa

Financing medical quality improvement in Africa Financing medical quality improvement in Africa Financing medical quality improvement in Africa The Medical Credit Fund is the first of its kind in Africa A helping hand The Medical Credit Fund was established

More information

IMPROVING ACCESS TO AFFORDABLE QUALITY BASIC HEALTH CARE IN LOW-INCOME COUNTRIES THROUGH INNOVATIVE PERFORMANCE BASED HEALTH SYSTEMS.

IMPROVING ACCESS TO AFFORDABLE QUALITY BASIC HEALTH CARE IN LOW-INCOME COUNTRIES THROUGH INNOVATIVE PERFORMANCE BASED HEALTH SYSTEMS. IMPROVING ACCESS TO AFFORDABLE QUALITY BASIC HEALTH CARE IN LOW-INCOME COUNTRIES THROUGH INNOVATIVE PERFORMANCE BASED HEALTH SYSTEMS. IMPROVING ACCESS TO AFFORDABLE QUALITY BASIC HEALTH CARE IN LOW-INCOME

More information

PROPOSED MECHANISMS FOR FINANCING HEALTHCARE FOR THE POOR.

PROPOSED MECHANISMS FOR FINANCING HEALTHCARE FOR THE POOR. PROPOSED MECHANISMS FOR FINANCING HEALTHCARE FOR THE POOR. Concept Summary Aug 2014 Insight Health Advisors Dr. Gitonga N.R, Prof. G. Mwabu, C. Otieno. PURPOSE OF CONCEPT Propose a mechanism for mobilizing

More information

THE MASTERCARD FOUNDATION: RURAL AND AGRICULTURAL FINANCE STRATEGY

THE MASTERCARD FOUNDATION: RURAL AND AGRICULTURAL FINANCE STRATEGY THE MASTERCARD FOUNDATION: RURAL AND AGRICULTURAL FINANCE STRATEGY SEPTEMBER 2015 The MasterCard Foundation works with visionary organizations to provide greater access to education, skills training and

More information

AFRICAN POLICY APPROACHES: MICROINSURANCE IN KENYA

AFRICAN POLICY APPROACHES: MICROINSURANCE IN KENYA AFRICAN POLICY APPROACHES: MICROINSURANCE IN KENYA AIO A2ii REGULATORS WORKSHOP, VICTORIA FALLS, ZIMBABWE Presented by: Sammy M. Makove, C.E.O & Commissioner of Insurance, Insurance Regulatory Authority

More information

Applying the Value Chain Framework to the Health Sector. Concept Note

Applying the Value Chain Framework to the Health Sector. Concept Note Applying the Value Chain Framework to the Health Sector Concept Note I) Definition of value chain analysis Value chain analysis is an economic development strategy to reduce poverty by better integrating

More information

Health Insurance for low-income groups in Africa

Health Insurance for low-income groups in Africa Health Insurance for low-income groups in Africa The money we would have spent on hospital bills can now be spent on our children s education and our business. Rufiat Balogun, market shop owner, Lagos

More information

USING MOBILE MONEY TO PREPAY FOR HEALTHCARE IN KENYA

USING MOBILE MONEY TO PREPAY FOR HEALTHCARE IN KENYA USING MOBILE MONEY TO PREPAY FOR HEALTHCARE IN KENYA Mexico City, November 2014 0 PHARMACCESS GROUP 1 Connecting people to quality healthcare Kenya s health system challenges, opportunities & strategies

More information

TRAINING CATALOGUE ON IMPACT INSURANCE. Building practitioner skills in providing valuable and viable insurance products

TRAINING CATALOGUE ON IMPACT INSURANCE. Building practitioner skills in providing valuable and viable insurance products TRAINING CATALOGUE ON IMPACT INSURANCE Building practitioner skills in providing valuable and viable insurance products 2016 List of training courses Introduction to microinsurance and its business case...

More information

MICROINSURANCE PRODUCTS

MICROINSURANCE PRODUCTS MICROINSURANCE PRODUCTS Presentation at KfW/ISSSG Regional Symposium on Microinsurance Tbilisi, Georgia by Mosleh Uddin Ahmed FCA Independent Consultant 28th June 2005 MICROINSURANCE PRODUCTS Several microinsurance

More information

CHALLENGES OF OF PROVIDING LOW COST HEALTH INSURANCE TO TO THE FORMAL SECTOR

CHALLENGES OF OF PROVIDING LOW COST HEALTH INSURANCE TO TO THE FORMAL SECTOR CHALLENGES OF OF PROVIDING LOW COST HEALTH INSURANCE TO TO THE FORMAL SECTOR Health Insurance Workshop 24 24 th th May 2012 KENYA S POTENTIAL INSURANCE MARKET Upper Middle Middle Low Low < $2 per day

More information

State-Supported Health Insurance Research & Results Day

State-Supported Health Insurance Research & Results Day State-Supported Health Insurance Research & Results Day Ilorin, Kwara State, Nigeria 21 July 2015 Contents 3 Welcome 4 Introduction 6 Agenda Welcome State-Supported Health Insurance: Research & Results

More information

Richard Kerich, CPA, MBA Chief Executive Officer National Hospital Insurance Fund-Kenya

Richard Kerich, CPA, MBA Chief Executive Officer National Hospital Insurance Fund-Kenya Richard Kerich, CPA, MBA Chief Executive Officer National Hospital Insurance Fund-Kenya Country Overview Key Statistics: Total Population: 40 Million Gross National Income per capita: $ 1,620 Life Expectancy

More information

Microinsurance Products and Delivery Channels

Microinsurance Products and Delivery Channels Microinsurance Products and Delivery Channels Microinsurance Conference 2008 Cartagena, Colombia Craig Churchill International Labour Organization Overview of Presentation Describe how insurance is delivered

More information

Case study: Kopo Kopo

Case study: Kopo Kopo April 2014 Case study: Kopo Kopo Adam Wills, Analyst awills@gsma.com Product summary Year Launched: 2011 Business Model: Consumer (merchant), B2B (mobile-money service provider) Targeted Device: Basic

More information

Health Reform and the AAP: What the New Law Means for Children and Pediatricians

Health Reform and the AAP: What the New Law Means for Children and Pediatricians Health Reform and the AAP: What the New Law Means for Children and Pediatricians Throughout the health reform process, the American Academy of Pediatrics has focused on three fundamental priorities for

More information

Health Microinsurance -A Case Study in Kenya-

Health Microinsurance -A Case Study in Kenya- Health Microinsurance -A Case Study in Kenya- International Congress for Actuaries, 7-12 March 2010, Cape Town, South Africa Charles Mutua Regional Consultant Financial Services Swedish Cooperative Centre

More information

Microfinance and Technology

Microfinance and Technology Microfinance and Technology Frankfurt School of Finance and Management July 2013 Julia Abakaeva CGAP s Contribution to Evolving Field 1995 Microcredit Proof of concept for microcredit Sustainability in

More information

2012 GLOBAL PREPAID SIZING STUDY, COMMISSIONED BY MASTERCARD: A LOOK AT THE POTENTIAL FOR GLOBAL PREPAID GROWTH BY 2017

2012 GLOBAL PREPAID SIZING STUDY, COMMISSIONED BY MASTERCARD: A LOOK AT THE POTENTIAL FOR GLOBAL PREPAID GROWTH BY 2017 2012 GLOBAL PREPAID SIZING STUDY, COMMISSIONED BY MASTERCARD: A LOOK AT THE POTENTIAL FOR GLOBAL PREPAID GROWTH BY 2017 Significant prepaid growth is expected at an annual rate of 22% through 2017 Meeting

More information

Mobile health: scaling the value chain

Mobile health: scaling the value chain 32 Linklaters / Generation Next: Five pathways to TMT growth in emerging markets / Mobile health Mobile health: scaling the value chain Mobile health is set to generate around $8.8bn of annual revenues

More information

GINA LAGOMARSINO SAPNA SINGH KUNDRA

GINA LAGOMARSINO SAPNA SINGH KUNDRA RISK-POOLING: CHALLENGES AND OPPORTUNITIES GINA LAGOMARSINO SAPNA SINGH KUNDRA RESULTS FOR DEVELOPMENT Healthcare Systems in Africa October 23, 2008 Health Insurance Fund Conference, Amsterdam Today s

More information

Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme

Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme LC Paper No. CB(2)1360/11-12(01) For discussion on 19 March 2012 Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme Roles of Public Funding and Health Insurance in Financing

More information

Delivering Insurance through Mobile platform. UAP INSURANCE KENYA

Delivering Insurance through Mobile platform. UAP INSURANCE KENYA Delivering Insurance through Mobile platform. UAP INSURANCE KENYA Outline Overview of Insurance & Mobile technology in Kenya SalamaSure Personal Accident Key Successes Challenges experienced AfyaImara

More information

SUB-SAHARAN AFRICA ERICSSON MOBILITY REPORT

SUB-SAHARAN AFRICA ERICSSON MOBILITY REPORT SUB-SAHARAN AFRICA ERICSSON MOBILITY REPORT NOVEMBER 2015 Market Overview Key figures: Sub-Saharan Africa 2015 2021 CAGR 2015 2021 Mobile subscriptions (million) 690 1,020 7% Smartphone subscriptions (million)

More information

Health Insurance Systems in Five Sub-Saharan African Countries: Medicines Benefits and Data for Decision-Making

Health Insurance Systems in Five Sub-Saharan African Countries: Medicines Benefits and Data for Decision-Making Health Insurance Systems in Five Sub-Saharan African Countries: Medicines Benefits and Data for Decision-Making Carapinha, Joao (1); Ross-Degnan, Dennis (2); Tamer Desta, Abayneh (3); Wagner, Anita (2)

More information

Global South-South Development EXPO 2014

Global South-South Development EXPO 2014 Global South-South Development EXPO 2014 ILO Solution Forum: Microinsurance Washington DC, 19 November 2014 What do the working poor need? Opportunity: government policy, action Organisation: Co-ops, MFIs,

More information

Current challenges in delivering social security health insurance

Current challenges in delivering social security health insurance International Social Security Association Afric ISSA Meeting of Directors of Social Security Organizations in Asia and the Pacific Seoul, Republic of Korea, 9-11 November 2005 Current challenges in delivering

More information

Insurance Law Service

Insurance Law Service April 2013 Submission to Good Shepherd Microfinance regarding its Microinsurance Discussion Paper by the Insurance Law Service (a project of the Consumer Credit Legal Centre (NSW) Inc) The Consumer Credit

More information

KENYA READY FOR TAKE OFF?

KENYA READY FOR TAKE OFF? Central Bank of Kenya KENYA READY FOR TAKE OFF? A NATIONAL CONFERENCE ON KENYA S ECONOMIC SUCCESSES, PROSPECTS AND CHALLENGES SEPTEMBER 17 18, 2013, NAIROBI, KENYA KENYA S MOBILE PHONE FINANCIAL SERVICES:

More information

Protecting the working Poor

Protecting the working Poor New Channels to Get Insurance to the Poor By Abby Gray & Sarah Bel Microinsurance Innovation Facility Microinsurance needs scale and efficiency in order to be sustainable. Insurers may be efficient, but

More information

M-PESA Revenue (KSH Billion) 32.63

M-PESA Revenue (KSH Billion) 32.63 INNOVATION As a technology-based company, if we are not constantly innovating, we are, effectively, stagnating and losing ground. Many of our customers are quick to embrace new developments, becoming ever

More information

Transformation through innovation: Lessons from M-PESA. Japhet Aritho Head of M-PESA Product Development and Operations Safaricom Limited

Transformation through innovation: Lessons from M-PESA. Japhet Aritho Head of M-PESA Product Development and Operations Safaricom Limited Transformation through innovation: Lessons from M-PESA Japhet Aritho Head of M-PESA Product Development and Operations Safaricom Limited Kenya at a Glance 39 million population growing at 2% per annum.

More information

STRATEGIC PLAN. Responsible Regulation in a Dynamic Environment

STRATEGIC PLAN. Responsible Regulation in a Dynamic Environment STRATEGIC PLAN Responsible Regulation in a Dynamic Environment Vision Framework MFDA Members and their Approved Persons provide the most accessible advice-driven distribution model to retail investors

More information

Fact sheet: Kilimo Salama ( Safe Agriculture )

Fact sheet: Kilimo Salama ( Safe Agriculture ) Fact sheet: Kilimo Salama ( Safe Agriculture ) Micro insurance for farmers in Kenya 1. Why do farmers need insurance? Weather risks define the lives of smallholder farmers. Good years are remembered for

More information

Financing Private Health: A focus on Community Based Health Insurance. Dr. Ambrose Nyangao Intervention Manager 5 h June 2014

Financing Private Health: A focus on Community Based Health Insurance. Dr. Ambrose Nyangao Intervention Manager 5 h June 2014 Financing Private Health: A focus on Community Based Health Insurance Dr. Ambrose Nyangao Intervention Manager 5 h June 2014 Comparing Kenya s private health markets with neighbouring markets: A focus

More information

Small Business Health Insurance Exchange Checklist

Small Business Health Insurance Exchange Checklist Small Business Health Insurance Exchange Checklist 1) Goal Author and pass legislation in 2011 so the state has adequate time to successfully create the exchange so that it will be operational by January

More information

Microinsurance as a social protection instrument

Microinsurance as a social protection instrument Microinsurance as a social protection instrument Protection from major risks for little money The lives of the poor in developing countries are characterized by constant economic insecurity. Most of them

More information

The mhealth opportunity in Sub-Sahara Africa The path towards practical application

The mhealth opportunity in Sub-Sahara Africa The path towards practical application The mhealth opportunity in Sub-Sahara Africa The path towards practical application 2 Introduction Sub-Sahara Africa bears the highest disease burden in the world, nonetheless the economic and technological

More information

Chapter 2 BROAD SECTOR POLICIES

Chapter 2 BROAD SECTOR POLICIES 2.1 National Education Policy: BROAD SECTOR POLICIES The Current National Education Policy (1998-2010) was framed in the perspective of historical developments, modern trends in education, and emerging

More information

Introduction to Business Planning for Microinsurance

Introduction to Business Planning for Microinsurance Introduction to Business Planning for Microinsurance Objectives Introduce the MI Business Planning Module Create awareness of the value of preparing and having a business plan Outline the key components

More information

Case Study: Extending Financial Inclusion Integrated savings and loans CBA & M-Pesa launch M-Shwari IFC Mobile Money Toolkit

Case Study: Extending Financial Inclusion Integrated savings and loans CBA & M-Pesa launch M-Shwari IFC Mobile Money Toolkit Case Study: Extending Financial Inclusion Integrated savings and loans CBA & M-Pesa launch M-Shwari IFC Mobile Money Toolkit Background Only 40% of Kenyans have access to formal financial services; (10

More information

The Impact of Micro-Health Insurance on the Access to Health Care Services among the Informal Sector Employees in Urban Areas of Nigeria.

The Impact of Micro-Health Insurance on the Access to Health Care Services among the Informal Sector Employees in Urban Areas of Nigeria. The Impact of Micro-Health Insurance on the Access to Health Care Services among the Informal Sector Employees in Urban Areas of Nigeria. BY: Saheed O. OLAYIWOLA Department of Economics, University of

More information

Top 10 Issues for Health Plans - Strategic & Operational Priorities

Top 10 Issues for Health Plans - Strategic & Operational Priorities Top 10 Issues for Health Plans - Strategic & Operational Priorities Thomas Carleton, Sr. Director, Health IT & Analytics Mosaic Health Solutions (BCBS NC) Nancy Wise, SVP, Strategic & Regulatory Consulting

More information

National Health Insurance Policy 2013

National Health Insurance Policy 2013 National Health Insurance Policy 2013 1. Background The Interim Constitution of Nepal 2007 provides for free basic health care as a fundamental right of citizens. Accordingly, the Government of Nepal has

More information

China s 12th Five-Year Plan: Healthcare sector

China s 12th Five-Year Plan: Healthcare sector China s 12th Five-Year Plan: Healthcare sector May 2011 KPMG CHINA One of the guiding principles of the 12th Five-Year Plan (5YP) is inclusive growth : helping ensure that the benefits of the country s

More information

Banking CRM for the microfinance industry

Banking CRM for the microfinance industry Banking CRM for the microfinance industry www.infosys.com/finacle Universal Banking Solution Systems Integration Consulting Business Process Outsourcing The microfinance industry The microfinance industry

More information

Learning Journey. Banco do Brasil and MAPFRE Insurance Group

Learning Journey. Banco do Brasil and MAPFRE Insurance Group Learning Journey Banco do Brasil and MAPFRE Insurance Group Insurance distribution for low-income clients Contents Project Basics... 1 About the project... 1 Project Updates... 2 What is happening?...

More information

MICROINSURANCE REGULATION IN PERU. Carla Chiappe Villegas Superintendence of Banking, Insurance and Private Pensions Funds Administrators

MICROINSURANCE REGULATION IN PERU. Carla Chiappe Villegas Superintendence of Banking, Insurance and Private Pensions Funds Administrators MICROINSURANCE REGULATION IN PERU Carla Chiappe Villegas Superintendence of Banking, Insurance and Private Pensions Funds Administrators Microinsurance Regulation First specific law was approved in 2007

More information

TOWARDS UNIVERSAL HEALTH COVERAGE IN RWANDA

TOWARDS UNIVERSAL HEALTH COVERAGE IN RWANDA TOWARDS UNIVERSAL HEALTH COVERAGE IN RWANDA Summary Notes from Briefing by Caroline Kayonga * Permanent Secretary, Ministry of Health, Rwanda 10/22/2007 10/23/2007 OUTLINE 1. A brief history of health

More information

MOBILE MONEY: The Kenyan Experience. Presented by: Joseph Tiampati Ole Musuni Principal Secretary Ministry of ICT Government of Kenya

MOBILE MONEY: The Kenyan Experience. Presented by: Joseph Tiampati Ole Musuni Principal Secretary Ministry of ICT Government of Kenya MOBILE MONEY: The Kenyan Experience Presented by: Joseph Tiampati Ole Musuni Principal Secretary Ministry of ICT Government of Kenya Outline 1. Evolution of Mobile Money services in Kenya 2. Growth of

More information

Intermediation the key challenge for Micro Insurance. Jeremy Leach FinMark Trust. With support from:

Intermediation the key challenge for Micro Insurance. Jeremy Leach FinMark Trust. With support from: Intermediation the key challenge for Micro Insurance Jeremy Leach FinMark Trust With support from: Independent trust formed in April 2002 Initial funding from the UK s Department for International Development

More information

Health insurance and micro health insurance. Denis Garand Denis@garandnet.net

Health insurance and micro health insurance. Denis Garand Denis@garandnet.net Health insurance and micro health insurance Denis Garand Denis@garandnet.net What is insurance? A low probability event with a high cost Consumption smoothing A high probability event with low cost E.g.

More information

Dental Public Health Activities & Practices

Dental Public Health Activities & Practices Dental Public Health Activities & Practices Practice Number: 38003 Submitted By: Bureau of Oral Health Services, Ohio Department of Health Submission Date: September 2001 Last Updated: September 2001 SECTION

More information

Learning Journey. Zurich Brazil

Learning Journey. Zurich Brazil Learning Journey Zurich Brazil Pick 4 a Dollar (ValeCard) Contents Project Basics... 1 About the project... 1 Project Update... 2 Key Indicators... 2 What is happening?... 2 Project Lessons... 4 On the

More information

The Changing Face of Employer-Sponsored Retiree Prescription Benefits. Long-term strategies for a rapidly evolving market

The Changing Face of Employer-Sponsored Retiree Prescription Benefits. Long-term strategies for a rapidly evolving market The Changing Face of Employer-Sponsored Retiree Prescription Benefits Long-term strategies for a rapidly evolving market February 2015 Executive Summary The past decade has seen fundamental changes in

More information

FINANCIAL INCLUSION OF YOUTH

FINANCIAL INCLUSION OF YOUTH FINANCIAL INCLUSION OF YOUTH HIGHLIGHTS 2.5 billion - more than half of the world s working adults- are excluded from financial services. This is most acute among low-income populations in emerging and

More information

Willingness to Pay for Health Insurance: An Analysis of the Potential Market for Health Insurance in Namibia

Willingness to Pay for Health Insurance: An Analysis of the Potential Market for Health Insurance in Namibia Willingness to Pay for Health Insurance: An Analysis of the Potential Market for Health Insurance in Namibia Abay Asfaw World Bank Consultant Emily Gustafsson-Wright Amsterdam Institute for International

More information

Sustainable Agriculture through Enhanced Access to Quality Healthcare

Sustainable Agriculture through Enhanced Access to Quality Healthcare Sustainable Agriculture through Enhanced Access to Quality Healthcare Presented by: Dr. Dupe Oludipe SafeCare Nigeria Program Director May 2014 What Impacts Sustainable Agriculture & Biodiversity? Climate

More information

Shaping national health financing systems: can micro-banking contribute?

Shaping national health financing systems: can micro-banking contribute? Shaping national health financing systems: can micro-banking contribute? Varatharajan Durairaj, Sidhartha R. Sinha, David B. Evans and Guy Carrin World Health Report (2010) Background Paper, 22 HEALTH

More information

The Private Health Insurance Market in Europe

The Private Health Insurance Market in Europe For a clearer market perspective The Private Health Insurance Market in Europe Future trends, emerging opportunities and key players Report Price Publication date 1995/ 2885/$3835 April 2010 H E A L T

More information

CASE STUDY. Duma Works brings affordable hiring to MSMEs, sparking economic growth from the BoP

CASE STUDY. Duma Works brings affordable hiring to MSMEs, sparking economic growth from the BoP CASE STUDY Duma Works brings affordable hiring to MSMEs, sparking economic growth from the BoP OCTOBER 2014 CONTENTS INTRODUCTION Key Findings COUNTRY CONTEXT Kenya Mobile Market Service Overview Market

More information

Office of Economic Development

Office of Economic Development Department Overview Stephen H. Johnson, Director (206) 684-8090 www.seattle.gov/economicdevelopment The Office of Economic Development (OED) helps create a sustainable economy with broadly shared prosperity.

More information

By Betty Mwangi GM Financial Services. Mobile Money Transfer service: M-PESA

By Betty Mwangi GM Financial Services. Mobile Money Transfer service: M-PESA By Betty Mwangi GM Financial Services Mobile Money Transfer service: M-PESA M-PESA: 5 years! Capitalising on Mobile Technology to deepen access to Financial Services M-PESA: Changing Lives: Facts! Over

More information

The National Health Insurance Scheme in Ghana: Best Practices. Regional Conference on Social Health Protection in East African Community

The National Health Insurance Scheme in Ghana: Best Practices. Regional Conference on Social Health Protection in East African Community The National Health Insurance Scheme in Ghana: Best Practices Regional Conference on Social Health Protection in East African Community Dr. Lydia Dsane-Selby Director, Clinical Audit National Health Insurance

More information

STRONG POLICIES TO BENEFIT YOUNG CHILDREN

STRONG POLICIES TO BENEFIT YOUNG CHILDREN STRONG POLICIES TO BENEFIT YOUNG CHILDREN Education for All Global Monitoring Report Team Citation Global Monitoring Report Team (2006).Strong Policies to Benefit Young Children, Journal of Education for

More information

A Healthy Florida Works Program. Policy Proposal. The smart choice for individuals and businesses in Florida

A Healthy Florida Works Program. Policy Proposal. The smart choice for individuals and businesses in Florida A Healthy Florida Works Program Policy Proposal The smart choice for individuals and businesses in Florida TABLE OF CONTENTS Introduction Executive Summary Program Description 3 5 6 Coverage Population

More information

A Comparative Analysis of Health Markets and Private For Profit, Pro-Poor Interventions in East Africa

A Comparative Analysis of Health Markets and Private For Profit, Pro-Poor Interventions in East Africa A Comparative Analysis of Health Markets and Private For-Profit, Pr A Comparative Analysis of Health Markets and Private For Profit, Pro-Poor Interventions in East Africa Salome Wawire Presentation Outline

More information

Engaging private sector providers around universal health coverage:

Engaging private sector providers around universal health coverage: Engaging private sector providers around universal health coverage: a qualitative study of motivations and entry points in three cities of Bangladesh Alayne Adams Senior Social Scientist Centre for Equity

More information

Appendix D. IFC Investments and Advisory Services with Health Financing Approved in FY03 12

Appendix D. IFC Investments and Advisory Services with Health Financing Approved in FY03 12 Appendix D. IFC Investments and Advisory Services with Health Financing Approved in FY03 12 1. This appendix provides an overview of the strategy of the International Finance Corporation (IFC) in health

More information

Entering China s Private Health Insurance Market

Entering China s Private Health Insurance Market www.pwccn.com Entering China s Private Health Insurance Market December 2015 Highlights Shifting mindsets in how the Chinese view health insurance form the basis for healthcare plan reform. China s consumers

More information

In-House Asset Finance for Small-Scale Renewable Energy

In-House Asset Finance for Small-Scale Renewable Energy In-House Asset Finance for Small-Scale Renewable Energy While demand for small-scale renewable energy products among low-income consumers around the world is growing, most of these potential clients are

More information

Moving Toward Universal Health Coverage R A S H T R I Y A S W A S T H Y A B H I M A Y O J A N A (R S B Y) 1 India

Moving Toward Universal Health Coverage R A S H T R I Y A S W A S T H Y A B H I M A Y O J A N A (R S B Y) 1 India Moving Toward Universal Health Coverage R A S H T R I Y A S W A S T H Y A B H I M A Y O J A N A (R S B Y) 1 India I. Basic Demographic and Health Statistics II. Impetus for Reform III. Summary of RSBY

More information

Mobiles for Development: Summary Report

Mobiles for Development: Summary Report Mobiles for Development: Summary Report This report presents the key findings of Mobiles for Development, a global research study commissioned by UNICEF. November 2010 This report presents the findings

More information

Microfinance Expert, CEO of YOSEFO Finance Chairman of the Board of Directors of Mbinga Community Bank

Microfinance Expert, CEO of YOSEFO Finance Chairman of the Board of Directors of Mbinga Community Bank A CLKnet FORUM PRESENTATION BY ALTEMIUS MILLINGA Microfinance Expert, CEO of YOSEFO Finance Chairman of the Board of Directors of Mbinga Community Bank 11 th April, 2012 1 Tanzania s Financial Sector Landscape

More information

CADRI Submission: Government of British Columbia Review of the Financial Institutions Act

CADRI Submission: Government of British Columbia Review of the Financial Institutions Act September 16, 2015 CADRI Submission: Government of British Columbia Review of the Financial Institutions Act INTRODUCTION The Canadian Association of Direct Relationship Insurers (CADRI) is pleased to

More information

Introducing standards to improve healthcare delivery in resource-restricted countries

Introducing standards to improve healthcare delivery in resource-restricted countries Introducing standards to improve healthcare delivery in resource-restricted countries The Need for Standards Many resource-restricted countries struggle to meet their citizens healthcare needs and provide

More information

Making Insurance Work for the Poor Current Practices and Lessons Learnt Craig Churchill, ILO October 2005 Munich

Making Insurance Work for the Poor Current Practices and Lessons Learnt Craig Churchill, ILO October 2005 Munich Making Insurance Work for the Poor Current Practices and Lessons Learnt Craig Churchill, ILO October 2005 Munich Savings, credit, risk prevention Small insurance companies Just another product offered

More information

Alameda County Board of Supervisors Health Committee s Community Dialogue on Preparing for Health Reform

Alameda County Board of Supervisors Health Committee s Community Dialogue on Preparing for Health Reform Alameda County Board of Supervisors Health Committee s Community Dialogue on Preparing for Health Reform Session 9: September 24, 2012 This session explored the transformative changes to the health insurance

More information

An analysis of the profitability of microinsurance for five insurance companies

An analysis of the profitability of microinsurance for five insurance companies briefing note 9 Microinsurance Innovation Facility A business case for microinsurance An analysis of the profitability of microinsurance for five insurance companies Is there a business case for microinsurance?

More information

Incubator Success Stories in Africa World Bank/infoDev Experience. Oltac Unsal, Manager

Incubator Success Stories in Africa World Bank/infoDev Experience. Oltac Unsal, Manager Incubator Success Stories in Africa World Bank/infoDev Experience Oltac Unsal, Manager AfDB-EMRC SME Forum, June 2011 What does Incubator Success mean? Three levels and narratives (which may or may not

More information

Impact study 2015-2016

Impact study 2015-2016 Impact study 2015-2016 Contents TTC Mobile at a glance 2 Impact value chain 3 Research goals and process 4 Data collection overview 5 Research results: impact on clients 6 Research results: impact on end-users

More information

The Fuqua School of Business Health Sector Management Alumni Certificate Program

The Fuqua School of Business Health Sector Management Alumni Certificate Program The Fuqua School of Business Health Sector Management Alumni Certificate Program The Health Sector Management Certificate is a supplementary credential available to Fuqua MBA students and alumni who are

More information

Executive Summary: Digital Entrepreneurship in Kenya 2014

Executive Summary: Digital Entrepreneurship in Kenya 2014 Executive Summary: Digital Entrepreneurship in Kenya 2014 GSMA Mobile for Development GSMA Intelligence The GSMA represents the interests of mobile operators worldwide. Spanning more than 220 countries,

More information

Insolvency Reform in Africa. Mahesh Uttamchandani Global Product Leader Restructuring & Insolvency World Bank Group

Insolvency Reform in Africa. Mahesh Uttamchandani Global Product Leader Restructuring & Insolvency World Bank Group Insolvency Reform in Africa Mahesh Uttamchandani Global Product Leader Restructuring & Insolvency World Bank Group Why do we care about Insolvency Regimes 2 Effective insolvency : Allocating risk in a

More information

Engaging Small Businesses and Brokers in State SHOPs

Engaging Small Businesses and Brokers in State SHOPs Engaging Small Businesses and Brokers in State SHOPs DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS for MEDICARE & MEDICAID SERVICES Center for Consumer Information and Insurance Oversight Health Insurance

More information

Kenya Country Report

Kenya Country Report Kenya Country Report African Health Markets for Equity Dr. Nirmala Ravishankar, Dr. Amit Thakker and Joel Lehmann June 2013 This report documents the results from the inception phase activities of the

More information

World Health Organization 2009

World Health Organization 2009 World Health Organization 2009 This document is not a formal publication of the World Health Organization (WHO), and all rights are reserved by the Organization. The document may, however, be freely reviewed,

More information

Developing Securities Markets in East Africa: Challenging, but Well Worth the Effort

Developing Securities Markets in East Africa: Challenging, but Well Worth the Effort NOVEMBER 2010 ABOUT THE AUTHORS GRACE KIBUTHU (gkibuthu@ifc.org) is an Associate Operations Officer for Global Capital Markets Development, based in Nairobi, Kenya. Prior to joining IFC, she worked for

More information

DR.G.J. MIDIWO General Manager, Benefits & Quality Assurance

DR.G.J. MIDIWO General Manager, Benefits & Quality Assurance DR.G.J. MIDIWO General Manager, Benefits & Quality Assurance Background, Structure & Composition of the Fund and its mandate Established in July 1966 after the recommendations of the sessional paper no.

More information

JAMAICA. Agricultural Insurance: Scope and Limitations for Weather Risk Management. Diego Arias Economist. 18 June 2009

JAMAICA. Agricultural Insurance: Scope and Limitations for Weather Risk Management. Diego Arias Economist. 18 June 2009 JAMAICA Agricultural Insurance: Scope and Limitations for Weather Risk Management Diego Arias Economist 18 June 2009 Financed partly by the AAACP EU Support to the Caribbean Agenda The global market Products

More information

EPOC Taxonomy topics list

EPOC Taxonomy topics list EPOC Taxonomy topics list Delivery Arrangements Changes in how, when and where healthcare is organized and delivered, and who delivers healthcare. How and when care is delivered Group versus individual

More information

Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme

Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme LC Paper No. CB(2)1237/12-13(01) For information on 4 June 2013 Legislative Council Panel on Health Services Subcommittee on Health Protection Scheme Design of Private Health Insurance Policies Regulated

More information

TOWARDS UNIVERSAL HEALTHCARE COVERAGE LESSONS FROM THE HEALTH EQUITY & FINANCIAL PROTECTION IN ASIA PROJECT

TOWARDS UNIVERSAL HEALTHCARE COVERAGE LESSONS FROM THE HEALTH EQUITY & FINANCIAL PROTECTION IN ASIA PROJECT TOWARDS UNIVERSAL HEALTHCARE COVERAGE LESSONS FROM THE HEALTH EQUITY & FINANCIAL PROTECTION IN ASIA PROJECT Eddy van Doorslaer Institute for Health Policy & Management & School of Economics Erasmus University

More information

Tapping the Markets of Un/derbanked Women and Youth: Diamond Bank, Nigeria. August 14, 2013 Durban, South Africa

Tapping the Markets of Un/derbanked Women and Youth: Diamond Bank, Nigeria. August 14, 2013 Durban, South Africa Tapping the Markets of Un/derbanked Women and Youth: Diamond Bank, Nigeria August 14, 2013 Durban, South Africa Women s World Banking s Global Footprint + 30 years being the largest network in microfinance

More information

3. The first stage public consultation conducted from March to June 2008 aimed at consulting the public on

3. The first stage public consultation conducted from March to June 2008 aimed at consulting the public on EXECUTIVE SUMMARY The Government published the Healthcare Reform Consultation Document Your Health, Your Life (the Consultation Document ) on 13 March 2008 to initiate the public consultation on healthcare

More information

Effectiveness of Microinsurance programs in Philippines: Metrics used for measuring the effectiveness by MicroEnsure

Effectiveness of Microinsurance programs in Philippines: Metrics used for measuring the effectiveness by MicroEnsure Effectiveness of Microinsurance programs in Philippines: Metrics used for measuring the effectiveness by MicroEnsure By: William H. Martirez Country Manager MicroEnsure Philippines July 5, 2015 Bangi,

More information

GHANA NATIONAL HEALTH INSURANCE SCHEME JOINT DP MISSION AIDE MEMOIRE. December 8-13, 2007

GHANA NATIONAL HEALTH INSURANCE SCHEME JOINT DP MISSION AIDE MEMOIRE. December 8-13, 2007 GHANA NATIONAL HEALTH INSURANCE SCHEME JOINT DP MISSION AIDE MEMOIRE December 8-13, 2007 BACKGROUND The GoG, as part of its Poverty Reduction Strategy, established the NHIS in 2003. Following the start

More information

Stichting Health Insurance Fund Amsterdam

Stichting Health Insurance Fund Amsterdam 26 September 2014 1 In remembrance of Prof. Dr. Joep Lange On 17 July 2014 Joep Lange passed away, together with his partner Jacqueline van Tongeren, on board Malaysian Airlines flight MH17, en route to

More information

2019 Healthcare That Works for All

2019 Healthcare That Works for All 2019 Healthcare That Works for All This paper is one of a series describing what a decade of successful change in healthcare could look like in 2019. Each paper focuses on one aspect of healthcare. To

More information

Florida Senate - 2015 (PROPOSED BILL) SPB 7044

Florida Senate - 2015 (PROPOSED BILL) SPB 7044 FOR CONSIDERATION By the Committee on Health Policy 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 A bill to be entitled An act relating to a health insurance affordability

More information