VirtualSharp!So-ware! Disaster!Recovery!Assurance!

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1 VirtualSharp!So-ware! Disaster!Recovery!Assurance!!!

2 Agenda!! IntroducIon!! Why!Disaster!Recovery!Assurance?!! ReliableDR!SoluIon!Overview!! Use!Cases!and!Customer!TesImonials!! Q!&!A!! 2"

3 3" IntroducIon!

4 4" VirtualSharp!So-ware!at!a!Glance!! Pioneering!DR!Assurance!SoluIon!Provider!! Next(genera-on"enterprise"DR"process"automa-on"! Storage"and"hypervisor"agnos-c"architecture"! VMware"TAP"elite(level"partner" " "! Expanding!Quickly!! Offices"in"Virginia,"USA,"Maidenhead,"UK"(EMEA"HQ)"&"Madrid,"Spain"! Regional"sales"offices"in"Boston,"Brussels"&"StuOgart." "! Broad!Customer!Base!! Including"finance,"insurance,"educa-on,"construc-on,"Fortune"100"etc."

5 5" Example!Customers!

6 6" Why!DR!Assurance?!

7 7" Legacy!DR!techniques!are!inadequate! the%company%a"empted(a( restore%of%about%400gb%of%data% from(backup,(but%[...]%failed,% possibly%as%a%result%of%data( corrup4on % The%mul4billion6dollar% clothing%retailer%suffered%an% eight6day(web%site%outage % Finally,%...%aBempted%to%restore(its(data(from%its%[IBM]%disaster(recovery(site,%only%to% discover%the%site(wasn't(ready%and%could%not%get%the%logs%up%and%running. %

8 8" ReplicaIon!can!propagate!disasters! the%source%...%said%that% four%files%in%the%oracle% database%were% corrupted%and%that%the( error(had(been( replicated%in%the%mirror% copy%of%the%database% that%chase%maintained% for%backup%and% recovery%purposes %...%transac4ons%valued%at%about%$132(million(were(held(up%by%the%disrupjon.%in%addijon,% about%1,000(auto(loan(applica4ons(and(another(1,000(student(loan(applica4ons(were( lost%due%to%the%outage %

9 9" Disaster!Recovery!TesIng! Remains"highly"disrup-ve,"as"it"usually"involves"down-me""! Is"resource"intensive"and"costly,"so"is"rarely"exercised"more" than"twice/year""! More"o\en"than"not,"delivers"unreliable"results"! Is"ge^ng"more"difficult,"due"an"increased"rate"of"change" within"the"datacenter,"brought"about"by"virtualiza-on"

10 10" Outages!have!become!common!

11 11" TransformaIon!of!Disaster!Recovery! IT Service Oriented Recovery Plan Oriented Data Oriented Disaster!Recovery!Assurance! Reliable,"automated,"non(disrup-ve.""Aligned"with"business" con-nuity"policy."detects"configura-on"dri\,"cer-fies"rpo/rto." Disaster!Recovery!TesIng! Complex,"labor"Intensive"and"infrequent."Highly"disrup-ve"to" organiza-on."measures"but"does"not"guarantee"rpo/rto." ReplicaIon! Fast"and"efficient"block/file"copy."Reduces"RPO."Can"propagate" data"corrup-on"and"malware."applica-on("and"config(unaware." Backup!&!Restore! Backup"automated,"restore"labor"Intensive."Disrup-ve,"slow." Long"RPO,"uncertain"RTO."Configura-on"dri\"a"major"concern." Automated Process Manual Process

12 12" ReliableDR!SoluIon!Overview!

13 ReliableDR!Overview! IT! Service! 1! IT! Service! 2! IT! Service!.!.!.!!!! ReliableDR! Recovery" vvc" Sandbox" Hypervisor" API" API" Hypervisor" Hardware"" or"so\ware" Replica-on" Snapshot" Primary"Site"! Secondary"Site" 13"

14 14" Recovery!Exercise!SpecificaIon! Select!VMs!required!for! the!exercise!and!their! dependencies! Define!the!SLAs!for! the!exercise! Assign!recovery!business! rules!to!each!component!

15 ReliableDR!Overview! IT! Service! 1! IT! Service! 2! IT! Service!.!.!.!!!! ReliableDR! Recovery" vvc" Sandbox" Hypervisor" API" API" Hypervisor" Hardware"" or"so\ware" Replica-on" Snapshot" Primary"Site"! Secondary"Site" 15"

16 16" Operator!Dashboard! Actual!Recovery!Time! is!measured!&!reported! RTO!misses!are!idenIfiable! at!a!glance! RPO!compliance!failures!are! reported!immediately!&! alerts!sent!via! !&!snmp! tested!individually!

17 17" ReliableDR!Feature!Recap!! IT!Service!Oriented!! Designed"from"the"ground"up"to"protect"complex,"mul-(-er"applica-ons"! Enables"IT"Service"RPO"&"RTO"SLAs,"by"measuring"&"enforcing"compliance"! Reports"SLA"compliance"devia-ons"via"web"dashboard," "&"SNMP"alerts"! Fully!Automated!! Enables"con-nuous,"non(disrup-ve"DR"tes-ng"(hourly,"daily,"weekly)"! Zero"so\ware"footprint"in"the"produc-on"environment"! Snapshots,"DR"tes-ng"&"recovery"guarantee"applica-on"recoverability"! Out(of(the(box"DR"tes-ng"for"Exchange,"SharePoint,"SQL,"Oracle,"Apache"etc."! Flexible!! Scales"from"small"IT"environments"to"large"datacenters"! Provides"the"freedom"of"choice"to"use"SAN"or"host"based"replica-on"! Supports"all"Microso\"&"Linux"x86"based"business"applica-ons"

18 18" Use!Cases!and!Customer!TesImonials!

19 19" ReliableDR!Use!Cases! 1. Guarantee!the!recoverability!of!all!IT!services! 2. Automate!exercises!and!compliance!reporIng! 3. Reduce!complexity! 4. Accelerate!recovery! 5. Generate!economies!of!scale!across!DR!and!testdev!

20 Case!Study:!Santalucia!Insurance!! The!Business!! One"of"Spain's"leading"insurance"companies"! 1B+"revenue,"9,000+"employees,"7.5m"customers"! VMware"vSphere"v4.1,"HP"XP"12000"&"EMC"CX700"storage"! The!Problem!! Exis-ng"manual"Disaster"Recovery"plan/approach"was"too"complex,"-me" consuming"&"expensive."exchange" "had"an"rpo"of"2"hours."! The!SoluIon!! ReliableDR"Enterprise"Edi-on"(Using"both"SAN"&"ReliableDR"Host"Based"Replica-on)"! Key!Benefits!! Protec-ng"100+"business(cri-cal"VM s"in"total"(tested"&"cer-fied"on"a"daily"basis)"! Exchange,"SMS,"Blackberry,"PAYE,"Accoun-ng,"HR,"VOIP,"SAP,"Citrix,"Hyperion," Clarity,"Web"Services,"Help"Desk,"Firewall,"File"&"Print,"Citrix,"VDI,"PDC,"AD"etc."! Retains"mul-ple"CRP s,"to"prevent"rolling"disasters"&"for"exchange"backup"&"restore" VirtualSharp(ReliableDR(is(unique.(It"has"eliminated(the"need"for"manual(DR(tes4ng(&"guarantees(that(our( RPO(&"RTO(for" (&"other(business(cri4cal(IT(Services(can"always"be"met whatever(the(scenario. %%! Diego!Gonzalez,!IT!Systems!&!OperaIons!Manager" 20"

21 21" Case!Study:!Baron!Funds!! The!Business!! An"investment"management"business,"based"in"New"York""! Primary"datacenter"in"New"York,"secondary"in"Philadelphia"! vsphere"v4.1,"vcenter,"compellent"san,"exchange"2010,"dynamics"crm,"apx,"dns"! The!Problem!! On(going"configura-on"dri\"between"produc-on"and"DR"sites"meant"that"DR"test" prepara-on"was"arduous"and"that"dr"tes-ng"took"a"huge"effort,"over"the"weekend"! The!SoluIon!! ReliableDR"v2.5"Enterprise"Edi-on"! Key!Benefits!!! ,"CRM,"Accoun-ng"etc."can"now"be"DR"tested"automa-cally,"on"a"daily"basis"! DR"run"books"processes"are"fully"documented"within"ReliableDR"for"compliance"! Daily"RPO"&"RTO"SLA"compliance"repor-ng"provides"management"with"visibility" Prior%to%ReliableDR,%each%DR%test%took%a%long%Jme%to%prepare%for%and%it%took%a%huge%effort%to%get%all%of%our% systems%up%and%tested%over%a%weekend.%with%reliabledr,%we%can%now%test%the%recoverability%of%our%crijcal% systems%on%a%fully%automated,%daily%basis%and%detailed%reporjng%provides%us%with%all%the%informajon%we%need. % Henry!Mayorga,!Manager!Network!Technology"

22 22" DR!Assurance!Business!Value!!! Reduce!Risk!! Assures"IT"Service"delivery"and"fully"protects"business"cri-cal"applica-ons"! Delivers"measurable,"cer-fiable"IT"Service"RPO"&"RTO"SLAs"and"enforces" compliance"! Applica-on(aware"tes-ng"&"recovery"guarantees"that"all"components"are" always"fully"recoverable"! Reduce!Cost!! Enables"non(disrup-ve,"fully"automated"DR"tes-ng"(hourly,"daily,"weekly)"! Eliminates"costly,"-me"consuming,"repe--ve"legacy"DR"test"processes"! Reduce!Complexity!! Perform"server,"applica-on"and"IT"Service"failover,"at"the"push"of"a"buOon"! Reports"compliance"devia-ons"via"dashboard"and" "! Scales"from"small"IT"environments"to"large"datacenters"! Protects"Microso\"and"Linux"x86"based"business"applica-ons"! Manage"&"protect"hybrid"physical"&"virtual"environments"with"one"tool"

23 23"

24 24" Backup!Slides!!

25 Why!Customers!Are!Choosing!VirtualSharp! Feature/Capability! Product! VMware!! SRM! VirtualSharp! ReliableDR! Failover"to"Disaster"Recovery"Site" "! "! Failback"to"Produc-on"Site" "! "! VM"Level"Heartbeat"DR"Tes-ng" "! "! Host"Based"Replica-on" "! "! Applica-on(Aware"DR"Tes-ng" Fully"Automated"DR"Tes-ng"(Hourly,"Daily,"Weekly)" "! IT"Service"RPO"&"RTO"Compliance"Measurement"and"Enforcement" "! IT"Service"Rollback"to"Mul-ple,"Cer-fied"Recovery"Points" "! IT"Service"Recovery"Time"Assurance" "! IT"Service"Recovery"(Web)"Dashboard"with" "&"SNMP"Aler-ng" "! Support"for"Physical"&"Virtual"Servers" "! "! VirtualSharp"ReliableDR"v2.6"&"VMware"SRM"v5!! 25"

26 26" Comparison!of!ReliableDR!EdiIons! Feature! FoundaIon! Enterprise! Fully"Automated"DR"Tes-ng" "! "! Server,"Applica-on"and"IT"Service"Failover"&"Failback" "! "! (Web)"Recovery"Dashboard"with" "&"SNMP"Alerts" "! "! RTO"&"RPO"SLA"Compliance"Repor-ng" "! "! Real(Time"Recovery"Readiness"Repor-ng" "! "! Host"Based"Replica-on" "! "! Policy(Driven"RPO"&"Measurable"RTO" "! "! VM"Heartbeat"Health"Check" "! "! Windows"Applica-on/Services"Health"Check" No! "! Linux"Daemons"Health"Check" No! "! Fully"Automated"Test"Scripts" No! "! Unlimited"Snapshots" No"(One)! "! Server,"Applica-on"and"IT"Service"Rollback"(CRP s)" No! "!

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