2 Eric Jernigan Information Security Manager Office: (503) years in Information Security practice 10 years Intelligence/counter-intelligence, homeland defense (security) CISSP: Certified Info Systems Security Professional CISM: Certified Info Security Manager
3 Laptops vs. Mobile Devices For this presentation consider Laptops and Mobile devices as synonymous All Shapes and Sizes Hotspots Wi-Fi Phones Most still build security in as a afterthought or after consumer pressure 3
4 REAL THREATS THREAT LANDSCAPE
5 Computer Threats INTERNET THREATS INSIDERS HACKERS SOFTWARE ERRORS HUMAN ERROR DEVICE THEFT WIRELESS ATTACKS Mobile Computers are more vulnerable to these threats ENVIRONMENTAL THREATS
6 Mobile Device Theft The theft of desktop PC s has fallen in recent years while the theft of laptops steadily increased.
7 Laptop Hustle
8 Targeted Locations Colleges and Universities Automobiles Libraries Airports Hotels and Conference Centers Company Offices Hospitals
9 Danger Areas At a check-out counter While engrossed in a telephone conversation While paying the cashier at a cafe or restaurant As you sleep or read a newspaper between flights or in a library In a crowded restroom At the x-ray conveyer Loading the car
10 Wireless Attacks
11 Man-in-the-Middle Attack Makes it seem that two computers are communicating with each other Actually sending and receiving data with computer between them Active or passive Target AP Server Intercepting transmissions Dual-Card Attacker
12 Denial of Service (DoS) Network unavailable from flood of requests Wireless DoS attacks are different: Jamming: Prevents wireless devices from transmitting Forcing a device to continually dissociate and reassociate with AP
13 Wireless Attack Surface Signal emitted from a single access point. 13
14 Additional PDA/ Smartphone Threats
15 Environmental threats Home environment usually has more variables (food, pets, kids) Each new location for a mobile device means an area assessment should occur Is Your Cat Infected with a Computer Virus? the strangest thing of all happened: the LCD display on the pet ID computer froze and displayed the ominous message:.all your pet are belong to us..
16 The Mobile Security Perfect Storm Fastest Growing Device Segment: Smart phone growth = 77% Other mobiles = 27% Mobiles out ship PC s 5:1 in 2006 (Source: Canalys for H1 05 to H1 06, IDC & Gartner) Increasing Mobile Device Threats: Mobile virus variants have doubled every 6 months since 2004 (235 mobile virus variants in H1 06) (Source: Symantec Security Response) * Q Symantec survey conducted by Economist Intelligence Unit IT is Organizing: Mobile/wireless IT spending likely to exceed IT budget growth in many organizations: 12.5% avg. growth rate (Source: Gartner) Outdated Thinking: 75% of companies have not addressed smart phone security* Enterprise Faith: 80% of companies are allowing corporate data on devices, yet continue to not secure the data* Source: Symantec Mobile Enterprise Security (60% cite security as biggest mobility obstacle*)
17 REAL RISKS RISKS AND DANGERS
18 Why Should PCC Care About Your Mobile Device being compromised? Operational & financial burdens Money better spent on students and programs Costs of remediation Controls more expensive when change is reactive Legal liability Loss of federal funding, State/Federal fines Negative effect on public confidence The most expensive cost
19 Notice the dates..
20 The (partial) Legal Landscape GLBA FERPA HIPAA SB 583 Consumer Identity Theft Protection Act Relevant federal bills under consideration in the U.S. House and Senate Identity Theft Protection Act Data Accountability and Trust Act Personal Data Privacy and Security Act Data Security Act of 2007
21 Legal Liability Plaintiffs have sought relief under numerous legal theories Negligence: Elements duty, breach, injury, causation Defense: intervening criminal act Breach of contract Invasion of privacy Breach of fiduciary duty Negligence per se If you were a victim what would you have done?
22 CUNY THEFT THREATENS STUDENT IDS By YOAV GONEN Education Reporter November 1, As many as 20,000 current and former CUNY students are at risk of identity theft after a laptop with their names and Social Security numbers was stolen from a financial-aid office in Midtown, The Post has learned. The potential breach angered students, who were sent letters Oct. 19 urging them to contact their credit-card companies and take other steps to protect themselves. "It's ridiculous," said Ken Krivac, of Queens, whose 19-year-old daughter had attended Queensborough Community College. "It's a young girl starting off in life and everything's been compromised." His daughter said the timing couldn't be worse. "I was trying to get a job and they weren't able to do a background check" because of her credit alerts, she said. University officials said they reported the apparent theft to police "recently," but they could not pinpoint a date. The letters put the disappearance of the laptop as "last week." Officials said the missing laptop had not been functional and that any sensitive data it contained was password-protected. "We have no reports the laptop's hard drive, which contained Social Security information, has been accessed," said a CUNY spokesman.
23 What s wrong with this?
24 REAL SOLUTIONS DEFENSIVE MEASURES
25 What Now? Assume someday you will lose or misplace your mobile device Be Aware of your environment Limit the amount of sensitive or personal information contained on the mobile or wireless Act NOW to protect all electronic data on Mobile Devices 25
26 Our Responsibilities Be Aware of: Your working environment- even if working at home How you handle information The people around you How you communicate Know and understand PCC security policy and standards. (developed and to be distributed)
27 Limit Exposure On Mobile Devices Is the private information accessed for a necessary business / academic reason? Does the information need to be accessed on a mobile device? Does it need to be stored on it? Be aware of Metadata Afterimage of accessed information residing in a devices memory or application, not readily viewed but easy to retrieve
28 Backup and Recovery WHY? It is YOUR responsibility to backup your files You can accidentally delete needed files. Files can become unreadable/corrupt. You could suffer a hard drive crash and not be able to even boot up your machine. In short, because it s not a matter of IF you will ever need to recover files, but WHEN.
29 Backing Up your Data Backup your files at least once a month. You can schedule backups Use Network backup Use your department (H: Drive) and Personal drive (F: Drive) for important files No extra storage media required Single keystroke recovery (rollback to a known good state) Examples Backup and Restore Center Integrated in Windows Apple Time Machine - integrated OS X Leopard Acronis True Image 11 Home - $49.00 Deep Freeze - $45.00
30 Backing Up your Data If your Mobile Device (laptop, PDA, etc.) is your primary computer, you should have a separate device as a secure, backup device Keep the backup device in a separate, secure location If you use a mobile device for backup (e.g., a memory stick), then encrypt all sensitive data and store separately 30
31 Encrypt Your Disk Software is available to provide whole disk encryption for your mobile device Automatically encrypted or decrypted without any user intervention No data stored on an encrypted volume can be read (decrypted) without using the correct password Entire file system is encrypted (e.g., file names, folder names, contents of every file, free space, meta data, etc) Ensure password is in a secure location Cost: FREE
32 Encryption Options Some other options: Vista Bitlocker FileVault still a built in option for Mac OSX Free Compusec
33 On The Road Don t rely upon hotel or conference staff to lock up a meeting room during a lunch break Stay only in hotels that use card-activated locks for room entry doors Use the hotel safe to protect your laptop while you are away from your room Don t place your device on the bellman s cart If you leave your laptop in your room, don t advertise its presence -store it out of sight in luggage or sock drawer Always check your seat after traveling In the airport, always keep your laptop within your sight line.
34 Wireless Defense Only connect to secure wireless networks Secure networks will be noted with the gold lock icon PCC s wireless network is not designed for security- be wary of what you access Connect only to networks you know and trust Limit what sites you visit when using wireless networks Don t access sensitive information on unsecured access points while traveling Bad time to be in Banner! There may be imposter PCC networks. Be careful.
35 Wireless Defense 1. Change the default password and SSID on your router 2. Enable WPA (WPA2 if available) on router and wireless device 3. Use MAC address filtering 4. Don t broadcast SSID 5. Prohibit Peer-to-peer (Ad Hoc) networking See the vendor guide for specific instructions on how to do these steps. (note using an SSID name like hacker or similar may deter the casual access thief but may entice the dedicated criminal)
36 Mobile Security Strategies PCC issued computer / mobile device: Ensure TSS has a record of your computer on file and that it has the needed safety measures installed. Personal computer / mobile device: Record the make, model and serial number of the device and return the completed warranty card to the manufacturer. Print System Info Sheet. Photographs are helpful. Keep these documents with your records.
37 Mobile Security Strategies Maintain overall security practices such as updating the OS, Anti-Virus, firewall, IDS, etc. Keep your browser set to at least Medium security, consider security add-ons (such as No-Script and SiteAdvisor) Consider creating and logging on to your computer with a lower privileged account when surfing the web
38 Additional Measures Install security updates for the operating system. Disable CD booting in your BIOS. Assign a password to your BIOS. Disable any guest accounts. Rename the default Administrator account. Use a secure password. (Upper and lowercase letters, numbers, and symbols)
39 Additional Measures Maintain antivirus and anti-spyware tools. Run frequent scans Encrypt important files or better the whole disc Never open attachments in s from parties you do not know Avoid downloading "freeware", unless the source is known to you
40 CyberAngel - Alerts unauthorized access to the computer/locks communication ports to prevent access to the Internet/Notifies monitoring center from where the computer has called.
41 Aftermarket Items USB Grenade Alarm system (loud) Not Vista Compatible
42 A Case For Obscurity Where s the Mobile Device? Keep a laptop in a satchel, briefcase or other nondescript bag Never leave a laptop unattended in a motor vehicle where visible. Trunks are a last resort I m sorry; I should have given links!
43 Cables Locking Systems Cables are attached to the security slots provided in most laptops. Anchor the laptop to a table or desk with the cable. Price: $10 - $50
44 Alarm Devices Attaches to carrying cases, luggage, or notebooks equipped with a security lock slot Retractable steel cable retracts into plastic housing at the press of a button db alarm siren activated when lock is engaged; alarm sounds when cable is severed and when motion sensor is armed and triggered; alarm is deactivated when combination lock is released Price: $20-$50
45 Tracking Software CompuTrace In use on PCC issued laptops Sofware undetectable and tamper-resistant Tracks computer Erases the Hard Drive remotely PCC Help Desk can verify if you have it on yours
46 Report incidents If your laptop has been lost or stolen or otherwise compromised. Report it immediately TIME IS CRITICAL Report incidents to any of the following Information Security Help Desk ext Public Safety (including personal mobile devices) Your campus support team A lost/stolen/compromised mobile device may be forgivable unless it isn t reported
47 Why go through TSS to get a mobile device? Ease of ordering Compatibility with PCC services Hardware parts/software load/ Loaners Features/department prices Security Assurance Support Other brands Support is YOUR responsibility and services may not be available in some cases
48 Often the weakest link in security is the human
49 Sometimes it is the strongest The security protocols used to protect the data when loaded onto the laptop were appropriate to the potential harm that might result from inappropriate access to the personal data in question. We are satisfied, based on the information provided, that the key to the encryption software used on the laptop was not stored anywhere on the laptop or elsewhere. We do not see a threat. Irish Blood Transfusion Service Commission finding regarding NY Laptop theft incident
50 Be Safe, Be Cool! Eric Jernigan Information Security Manager Office: (503)
10 Quick Tips to Mobile Security 10 Quick Tips to Mobile Security contents 03 Introduction 05 Mobile Threats and Consequences 06 Important Mobile Statistics 07 Top 10 Mobile Safety Tips 19 Resources 22
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