Order Management System Best Practices

Size: px
Start display at page:

Download "Order Management System Best Practices"

Transcription

1 Order Management System Best Practices

2 For most organizations, order management taking, fulfilling and shipping orders is far from simple. In fact, there are some common holes in order management software systems that can lead to some expensive failures. An effective order management system takes on added importance in slow economic times, when companies have to operate more efficiently, according to one consultant. In this E-Guide, readers will learn how to avoid the pitfalls of order management and best practices for maintaining order management in a touch economic environment. tough economic times By: Todd Morrison, News and Features Editor While required in any business climate, an effective SAP order management system takes on added importance in slow economic times, when companies have to operate more efficiently, according to one consultant. A major part of that equation is taking advantage of financial tools within SAP order management, which can help ensure that companies get paid faster and more accurately, according to Rohana Gunawardena, SAP practice director for Quality Systems & Software, a consulting firm based in Las Vegas. Those tools include SAP applications in billing, credit, collections and dispute management, he said. In SAP order management, the customer data, including leads and other marketing information, resides in the SAP CRM system. The order moves to SAP ERP for tasks ranging from order fulfillment to billing. Order management is integrated with SAP Supply Chain Management (SCM) for more sophisticated products. Financial tools within order management can also minimize credit risks that companies face when doing business with new partners whose stability may not be clear. Page 2 of 9

3 There s a lot of emphasis around these areas from CFOs [chief financial officers], Gunawardena said, given the state of the economy. SAP Credit and Collections Management Wise use of SAP Credit Management starts with deciding how much credit to give new customers -- if at all, according to Gunawardena. After that, it s a matter of monitoring those clients to see if that credit rating should be changed, he added. The SAP BusinessObjects analytics that are embedded in SAP Credit Management and other applications across the order management portfolio help make that happen, according to Craig Himmelberger, SAP s director of systems marketing for SAP ERP Financials. By pulling in real-time credit ratings information, companies can make better credit decisions, thereby minimizing any potential risk associated with granting too much credit to a company that may not deserve it. Embedded analytics can refine the scoring of an applicant based on past payment history and behavior [or] external credit rating data, [the customer s] importance to profitability margins and provide insight to the credit manager in order to make the decision on the spot rather than after exiting the financial system and accessing other external records, Himmelberger said. Analytics plays an important role in collections and dispute management, Himmelberger said. In the past, he said, collection agents would get a partial list of customers with outstanding receivables, and then get on the phone and start calling blindly. SAP collections and dispute management applications take that worklist and put it behind a prioritization analysis, he said. That helps make sure that a company s collections department only sees accounts that truly need its attention, Himmelberger said. Page 3 of 9

4 With collections teams, the challenge is to take the finite resource of the collections agent s time and apply it against a seemingly never-ending list of potential actions, such as phone calls, dunning letters and inquiry research, he said. Calling a customer who always pays after 10 days on the ninth day is not an effective use of time. Embedded analytics can alert agents to this kind of payment behavior, or better still, automatically adjust the worklist so that such customers never show in the to-be-called list until after the 10th day, Himmelberger said. Companies can also use SAP BusinessObjects analytics can to evaluate the performance of their collection agents, including which agents are most effective at collecting on outstanding accounts. It can also be used to analyze what your customer rating satisfaction is, compared with how efficient the agent is, and see the correlations between those two, Himmelberger added. SAP Biller Direct The SAP Biller Direct portal is a part of SAP Financial Supply Chain Management. It includes functions for electronic invoice and bill presentment and payment (EIPP/EBPP), which companies can employ to gain better visibility into the status of their accounts receivables, according to SAP. In the portal, companies keep electronic records of just about every part of the company s business relationship with its customers, so that either side can access that information at any time. That allows customers to see their account balance with the company, make payments and view credits as well as past payments and bills, credits or payments. It also enables real-time integration between the SAP back-end system and the Internet without any data redundancies, according to SAP. More and more companies are looking to pay electronically in order to reduce their financial cycles and reduce the cost of doing business, according to R. "Ray" Wang, an analyst and CEO of Constellation Research Inc., all of which helps minimize the friction of the transaction. Page 4 of 9

5 SAP Biller Direct was also created to make it easier for companies and their customers resolve payment disputes in less time by providing the capability to work off the same financial information. The big hassle in the past was that one company s accounts receivable and another company s accounts payable department would spend days, weeks, if not months, dancing around one number they both could agree on before the payment could be completed, Himmelberger said. And it s nobody s interest to waste effort in that regard. management software By: Chris Maxcer, Contributor For most organizations, order management -- taking, fulfilling and shipping orders -- is far from simple. In fact, there are some common holes in order systems that can lead to some expensive failures. There are two classic areas: The first one is when you have high growth in the volume of orders or in the source of orders, and keeping track of these orders or even unwinding orders becomes so complex that it s a problem, said Alexander Drobik, a regional research director for EMEA, ERP, and Enterprise Suites for Stamford, Conn.-based Gartner Inc. Initially, order management begins as a well-defined end-to-end process in a small company where there s a single interaction for creating and processing an order. However, once volume grows, orders bottleneck and order queries and new channels outgrow the system. Channels can range from an e- commerce site to the sales force to telephone sales to direct orders. Page 5 of 9

6 Typically, companies then put in analytics and new technology overlays to try to see what s happening along the way, but these extra solutions often don t fix the root problem, according to Drobik. So you end up with someone who s asking, What can we do to streamline the volume? he said. Well, the answer is a not a lot, because you want the volume. The challenge, of course, is that whenever a company experiences high volume, opportunities arise for little bumps along the way -- orders might become mislabeled, lost in transit, returned, or held, all of which can further slow the process. We get customers who are so disgruntled with their order management endto-end process inefficiency that they seriously consider building a new order management system that completely bypasses all of their other systems, to have it outside of all the systems, and then use it to control the internal process and feed back into the existing systems at the right points, Drobik said. Finding order management system bottlenecks Most companies ultimately come to their senses and identify the areas of an order management system that are working, then look for the bottlenecks. However, those bottlenecks can be hard to identify until they clearly constrict your processes. For example, earlier this month Tesco Direct, an online retailer in the U.K., offered the new ipad for about $70 because it left a zero off the price. Tesco has a clause that lets it accept orders and change them until the point of shipment, but it illustrates some of the challenges with order management, Drobik said. The reality is that it takes a massive effort to fix this problem and avoid order management system failure. Page 6 of 9

7 Now the company has to say to its customers, You clicked the pay button, and we might have started the payment bit, but now we have to unwind the order. How do you plan for that kind of mistake? Drobik said. They had terms and conditions that said they are not legally obliged to supply the order, but they still have to take the orders, unwind the orders, send messages to their clients, say they are sorry, that it was a genuine error, give out a 5% voucher to help keep customers satisfied, and now unwind the finance pieces. A small mistake could also lead to a much bigger problem that can jam up orders that are still coming along behind it. Fierce storms during the holiday season or rapidly changing clothing fashions can gum up the order management process. These problems point to potentially weak spots in an order management system. Beyond the obvious crashes, there are other spots that can point to order management technology holes. Jonathan Gross, vice president and corporate counsel for Toronto-based Pemeco Consulting, said that the inability of a company to respond to certain types of requests for quotations is big-time indicator that existing order management systems aren t up to the task. "For example, he said, are you unable to create orders if materials are not available or if future workload capacity is unknown? Scenarios like these usually provide insight into what s missing and what s needed. Many ERP systems have sophisticated order management capabilities that give businesses opportunities to prepare orders based on relevant planning and control data. Business planning key function of order To find the areas where order can help requires understanding the circumstances under which a company cannot prepare meaningful orders, he added. Good order management should account for all relevant planning requirements, including lead times and material requirements. Page 7 of 9

8 George Lawrie, vice president and principal analyst for Forrester Research in Cambridge, Mass., agreed. If an order management system can t account for lead times and requirements through customer, item, and inventory master data in accordance with company policies, organizations have a hole that the right technology -- often an ERP system -- can fill. For example, you might have a policy that lets your best customer have first pick when you have limited inventory. I think lots of people with dislocated systems or point solutions are trying to do that manually -- and they disappoint, so they don t meet their customer service goals, they upset sales guys, and they upset their best customers, Lawrie explained. Generally speaking, if you re not meeting shipment dates, that s a symptom of multiple different systems rather than one well-implemented ERP [system]. The inability to apply the correct pricing to orders is another problem companies have with their order. For many people, that s what tips them into ERP solutions. They are trying to price orders individually and there are too many different conditions, Lawrie said. You have conditions about the quantity but it might also be the combinations of the items, and lots of people have quite complicated rules about that. Page 8 of 9

9 Free resources for technology professionals TechTarget publishes targeted technology media that address your need for information and resources for researching products, developing strategy and making cost-effective purchase decisions. Our network of technology-specific Web sites gives you access to industry experts, independent content and analysis and the Web s largest library of vendor-provided white papers, webcasts, podcasts, videos, virtual trade shows, research reports and more drawing on the rich R&D resources of technology providers to address market trends, challenges and solutions. Our live events and virtual seminars give you access to vendor neutral, expert commentary and advice on the issues and challenges you face daily. Our social community IT Knowledge Exchange allows you to share real world information in real time with peers and experts. What makes TechTarget unique? TechTarget is squarely focused on the enterprise IT space. Our team of editors and network of industry experts provide the richest, most relevant content to IT professionals and management. We leverage the immediacy of the Web, the networking and face-to-face opportunities of events and virtual events, and the ability to interact with peers all to create compelling and actionable information for enterprise IT professionals across all industries and markets. Related TechTarget Websites Page 9 of 9

Supply Chain Management Tips and Best Practices

Supply Chain Management Tips and Best Practices Supply Chain Management Tips and Best Practices According to Aberdeen Group, as companies seek to contain or cut supply chain management (SCM) costs, they are prioritizing increasing supply chain visibility,

More information

Data warehouse software bundles: tips and tricks

Data warehouse software bundles: tips and tricks Data software bundles: tips and tricks Data software bundles: Data The emergence of data appliances has broadened the potential uses of business intelligence (BI) and analytics within many organizations

More information

Big Data and the Data Warehouse

Big Data and the Data Warehouse Big Data and the Data Warehouse When the phrase big data management hit the data management and business intelligence (BI) industry, it had many IT professionals wondering if it would be the real deal

More information

Social Media-based Customer Loyalty Programs

Social Media-based Customer Loyalty Programs Social Media-based Customer Loyalty Programs Industry-wide, organizations are searching for ways to use social channels to improve. Many are finding that they need the right tools and plans in place to

More information

Skills shortage, training present pitfalls for big data analytics

Skills shortage, training present pitfalls for big data analytics present pitfalls for big The biggest challenges related to big data analytics, according to consultants and IT managers, boil down to a simple one-two punch: The technology is still fairly raw and user-unfriendly,

More information

Managing the supply chain for SAP

Managing the supply chain for SAP Managing the supply chain for SAP Supply chain projects around collaboration with suppliers, contract lifecycle management and transportation management can provide a quick return on investment (ROI) for

More information

GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE

GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE Solution Spotlight GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE SearchFinancial Applications selection C hoosing the right can be challenging, especially as purchasing has evolved to encompass the basics

More information

Best Practices for Scaling a Big Data Analytics Project

Best Practices for Scaling a Big Data Analytics Project Best Practices for Scaling a Big Data Analytics Project Putting an effective "big data" analytics plan in place can be a challenging proposition; thankfully, many proven data management and business intelligence

More information

Securing the SIEM system: Control access, prioritize availability

Securing the SIEM system: Control access, prioritize availability The prospect of a SIEM system crash or compromise should scare any enterprise given the role it plays in an organization s security infrastructure. This expert E-Guide discusses the implications of a compromised

More information

Advanced analytics key component for decision management systems

Advanced analytics key component for decision management systems decision management In the last 20 to 30 years, companies have faced significant changes in how they perform their day-to-day operations, and so have the analytics used to make decisions. In this Q&A Tip

More information

E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES

E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES M id-sized companies plan to use more managed services and many see it as improving security. Read on to find

More information

Evaluating SaaS vs. on premise for ERP systems

Evaluating SaaS vs. on premise for ERP systems Evaluating SaaS vs. on premise Increasingly organizations are given more options and evaluating SaaS vs. on premise options can be challenging for organizations. In this expert E-Guide, readers will learn

More information

Unlocking data with document capture and imaging

Unlocking data with document capture and imaging Unlocking data with capture and imaging Unlocking data with Before organizations can banish paper from the office, proper and capture processes must be adopted. This E-Guide reveals the keys to effective

More information

E-Guide THE CHALLENGES BEHIND DATA INTEGRATION IN A BIG DATA WORLD

E-Guide THE CHALLENGES BEHIND DATA INTEGRATION IN A BIG DATA WORLD E-Guide THE CHALLENGES BEHIND DATA INTEGRATION IN A BIG DATA WORLD O n one hand, while big data applications have eliminated the rigidity of the data integration process, they don t take responsibility

More information

Social channels changing contact center certification

Social channels changing contact center certification changing contact center certification Companies can expect big changes in contact center certification beginning next year. Many will see overhauled programs for certifications that address the full range

More information

Does consolidating multiple ERP systems make sense?

Does consolidating multiple ERP systems make sense? Does consolidating make sense? Many manufacturers run or multiple instances of one system as a result of past mergers and acquisitions; others choose to deliberately adopt different systems to meet compliance

More information

Social media driving CRM strategies

Social media driving CRM strategies Rapid changes in social computing, mobile and customer analytics are driving shifts in. In a recent survey, IT identified establishing a CRM strategy as the second greatest challenge, behind instituting

More information

Making the move from a tactical to a strategic supply chain

Making the move from a tactical to a strategic supply chain a tactical to a strategic Top five analytics Supply chain analytics appears to be a poorly understood technology in dire need of some best practices. Supply chain analytics and manufacturing BI raise cultural

More information

E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD

E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD T o d ay, n e a r ly e v e r y IT function is available as a cloud-based service: email, payroll, HR, analytics, and on and on. While higher-level

More information

E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE

E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE T he VMware software-defined data center turns virtualization into Infrastructure as a Service with automation and self-service.

More information

E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT

E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT F or many reasons, has become a critical issue for many IT organizations and enterprise s alike. With many licensing options, hurdles and

More information

Hybrid cloud computing explained

Hybrid cloud computing explained computing explained A few years ago, the IT industry was focused on public cloud computing. Then after facing public cloud security issues, the focus shifted to private clouds. And now the focus has shifted

More information

E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE

E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE W hy the need for a baseline? A baseline is a set of metrics used in network performance monitoring to define the normal

More information

E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE

E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE W orking with individual in hybrid cloud can be complex, but Quality of Experience can be

More information

Tips to ensuring the success of big data analytics initiatives

Tips to ensuring the success of big data analytics initiatives Tips to ensuring the success of big data Big data analytics is hot. Read any IT publication or website and you ll see business intelligence (BI) vendors and their systems integration partners pitching

More information

HR Managers Focus on Recruiting Experience as War for Talent Intensifies

HR Managers Focus on Recruiting Experience as War for Talent Intensifies HR Managers Focus on Recruiting Experience as War for Talent Intensifies In today's competitive market for quality talent, it s just as important for the business to make a lasting impression on candidates

More information

E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES

E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES A ccording to Forrester Research, e-commerce efforts will bring in $280 million in 2015. Companies who want a part of this growing market will

More information

Aligning Public Cloud Strategies to Improve Server Efficiency

Aligning Public Cloud Strategies to Improve Server Efficiency How to Successfully Implement Cloud Strategies Aligning Rather than simply being swept up in the cloud computing trend, IT admins must be careful to implement cloud strategies that match their organization's

More information

HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT

HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT E-Guide HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT SearchSolidState Storage P erformance is the driving factor for the vast majority of companies considering a solid-state storage

More information

Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY

Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY C ontinuous delivery offers a number of opportunities and for organizations. By automating the software buildtest-deployment

More information

How SSL-Encrypted Web Connections are Intercepted

How SSL-Encrypted Web Connections are Intercepted Web Connections are Web Connections Are When an encrypted web connection is intercepted, it could be by an enterprise for a lawful reason. But what should be done when the interception is illegal and caused

More information

CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE

CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE E-Guide CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE SearchCloud Applications C loud application integration and continue to be some of the top for software developers. In this e-guide, learn

More information

TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE

TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE E-Guide TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE SearchSolidState Storage F lash storage might seem like an easy answer for your applications because of its high performance, but deciding where to

More information

Is Your Data Safe in the Cloud?

Is Your Data Safe in the Cloud? Is Your Data Safe in the? Is Your Data Safe in the? : Tactics and Any organization likely to be using public cloud computing are also likely to be storing data in the cloud. Yet storing data in the cloud

More information

E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING

E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING E mployees are circumventing IT protocols and turning to unsanctioned tools such as file-sharing, messaging, collaboration and social media

More information

E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES

E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES I n this E-Guide, Mike Chapple; a Search- Security.com expert discusses the new PCI Mobile Payment Acceptance Security Guidelines

More information

HOW MICROSOFT AZURE AD USERS CAN EMPLOY SSO

HOW MICROSOFT AZURE AD USERS CAN EMPLOY SSO E-Guide HOW MICROSOFT AZURE AD USERS CAN EMPLOY SearchSecurity HOW MICROSOFT AZURE AD USERS CAN EMPLOY T echnology journalist David Strom explaims how to use Azure Active Directory and Azure Multifactor

More information

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES Document L17 RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES THE BOTTOM LINE Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on

More information

2013 Cloud Storage Expectations

2013 Cloud Storage Expectations 2013 Cloud Storage Expectations cloud A recent TechTarget Survey suggests that while many IT budgets are decreasing or remaining flat, cloud projects are still on the rise and will continue to be throughout

More information

Managing Virtual Desktop Environments

Managing Virtual Desktop Environments Managing Virtual Desktop Environments Desktop virtualization can be extremely beneficial to a company's operating system environment. Yet while working through the virtualization planning process, IT professionals

More information

E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS

E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS B lock-based SANs and file-based networkattached storage are traditional technologies, and new trends and innovations continue to emerge with these age

More information

How to Define SIEM Strategy, Management and Success in the Enterprise

How to Define SIEM Strategy, Management and Success in the Enterprise How to Define SIEM Strategy, Management and Success in the Enterprise Security information and event management (SIEM) projects continue to challenge enterprises. The editors at SearchSecurity.com have

More information

6 Point SIEM Solution Evaluation Checklist

6 Point SIEM Solution Evaluation Checklist With the evolution of security information and event management (SIEM) tools, it is important to recognize the benefits of SIEM technology. Analysis of automation and intelligence are major advantages

More information

Streamlining the move to the cloud. Key tips for selecting the right cloud tools and preparing your infrastructure for migration

Streamlining the move to the cloud. Key tips for selecting the right cloud tools and preparing your infrastructure for migration Streamlining the move to the cloud Key tips for selecting the right cloud tools and preparing your infrastructure for migration When planning for a, you must (1) carefully evaluate various cloud tools

More information

5 free Exchange add-ons you should consider Eliminating administration pain points on a budget

5 free Exchange add-ons you should consider Eliminating administration pain points on a budget 5 free Exchange add-ons you should Eliminating administration pain points on a budget There are countless cost-free ways to supplement the basic features that come with Exchange and that help to streamline

More information

Rethink defense-in-depth security model

Rethink defense-in-depth security model e-guide E-Guide Rethink defense-in-depth By Mike Rothman Rethink defense-in-depth T oday s endpoint security modevl is failing. What s next? Learn why endpoint defense-in-depth controls must assume the

More information

E-Guide to Mobile Application Development

E-Guide to Mobile Application Development Mobilizing enterprise applications for the consumerization of for The rise of the mobile device in the enterprise is changing the way users access and share information at work, as well as how developers

More information

How to Develop Cloud Applications Based on Web App Security Lessons

How to Develop Cloud Applications Based on Web App Security Lessons Applications Based on Before moving applications to the public cloud, it is important to implement security practices and techniques. This expert E-Guide provides guidance on how to develop secure applications

More information

Key best practices for cloud testing

Key best practices for cloud testing Key best s for testing Key best s for testing and your testing Doing software testing in environments offers economies and scalability possibilities that are intriguing to software development companies

More information

MOBILE APP DEVELOPMENT LEAPS FORWARD

MOBILE APP DEVELOPMENT LEAPS FORWARD E-Guide MOBILE APP DEVELOPMENT LEAPS FORWARD SearchSOA B ackend as a Service (BaaS) is making waves in the mobile application development space. In this e-guide, learn how you can implement BaaS and how

More information

E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY

E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY and mean for F or IT managers, has always been high priority, however the new IT landscape and increased deployment of cloud has complicated the

More information

The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools

The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools Why have virtual desktops been positioned as a cure-all for many of today s endpoint

More information

E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS

E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS T his e-guide teaches you the importance of collaboration on a micro level for defending against cyber threats. Learn how to embed security practices

More information

Benefits of virtualizing your network

Benefits of virtualizing your network While server virtulization can improve your infrastructure as a whole, it can affect. Extending virtualization to can eliminate any unnecessary impacts and allow you to maximize your virtual investment.

More information

The state of cloud adoption in India The use cases, industry trends, business demands, and user expectations driving cloud adoption in Indian

The state of cloud adoption in India The use cases, industry trends, business demands, and user expectations driving cloud adoption in Indian The state of cloud adoption in India The use cases, industry trends, business demands, and user expectations driving cloud adoption in Indian organizations IT Professionals at organizations based in India

More information

Advantages on Green Cloud Computing

Advantages on Green Cloud Computing Advantages on Green Advantages of Green A growing number of organizations are becoming more green-conscious as there are several advantages of green IT. In this e-guide, brought to you by SearchDataCenter.com,

More information

Key Trends in the Identity and Access Management Market and How CA IAM R12 Suite Addresses These Trends

Key Trends in the Identity and Access Management Market and How CA IAM R12 Suite Addresses These Trends A Podcast Briefing produced by Key Trends in the Identity and Access Management Market and How CA IAM R12 Suite Addresses These Trends Sponsored By: Key Trends in the Identity and Access Management Market

More information

E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF

E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF T o move ahead with CRM, especially when social networking is concerned, companies must integrate consumer data and support seamless interactions with

More information

E-Business Risk: The Coming SaaS As a Service

E-Business Risk: The Coming SaaS As a Service Cloud ERP: Growth, Trends and Outlook As Software as a Service (SaaS) applications become increasingly pervasive, many businesses even those in traditionally conservative industries such as manufacturing

More information

E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED

E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED M obility spurs video conferencing software need; users want software-and cloud-based offerings to interoperate with their legacy

More information

Top 5 Transformative Analytics Applications in Retail

Top 5 Transformative Analytics Applications in Retail Top 5 Transformative Analytics Applications in Retail Learn how you can boost your bottom line and acquire engaged, happy customers with actionable insight from the world s most comprehensive analytics

More information

Hyper-V 3.0: Creating new virtual data center design options Top four methods for deployment

Hyper-V 3.0: Creating new virtual data center design options Top four methods for deployment Creating new virtual data center design options Top four for deployment New features of Hyper-V provide IT pros with new options for designing virtual data centers. Inside this e-guide, our experts take

More information

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E ach enterprise cloud service has different capabilities. This expert E-Guide deep dives into how to know what you re getting

More information

2016 SAP SE or an SAP affiliate company. All rights reserved. 1

2016 SAP SE or an SAP affiliate company. All rights reserved. 1 2016 SAP SE or an SAP affiliate company. All rights reserved. 1 ASUG SAP HANA Platform Program The ASUG SAP HANA Platform Program will focus on providing SAP HANA platform education, customer experience,

More information

Making Automated Accounts Payable a Reality

Making Automated Accounts Payable a Reality Making Automated Accounts Payable a Reality www.merkur.com (800) 637-1704 Table of Contents Introduction...3 Executive Summary...4 Challenges in Accounts Payable...5 What is the problem?...5 How big is

More information

Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates

Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates As cloud technology and deployment models become increasingly sophisticated, once-wary storage professionals are plunging

More information

Strategies for Writing a HIPAA-Friendly BYOD Policy

Strategies for Writing a HIPAA-Friendly BYOD Policy Strategies for Writing a HIPAA-Friendly BYOD Policy Strategies for Friendly With bring-your-own-device (BYOD) on the rise, it is essential for CIOs to secure their networks against data breaches especially

More information

Supply Chain Control Towers: Concept and Impact

Supply Chain Control Towers: Concept and Impact Supply Chain Control Towers: Concept and Impact October 31, 2012 2 Webcast Panel Bryan Ball Kirk Munroe Aberdeen Group Kinaxis VP and Principal Analyst VP of Marketing SCM Research Practice Supply Chain

More information

ios7: 3 rd party or platform-enabled MAM? Taking a look behind the scenes with Jack Madden

ios7: 3 rd party or platform-enabled MAM? Taking a look behind the scenes with Jack Madden ios7: 3 rd party or platform-enabled? Taking a look behind the scenes with Jack Madden party and platform-enables difference between 3rd party and platform-enabled Jack Madden You re probably well aware

More information

Preparing for the cloud: Understanding the infrastructure impacts Eight essential tips for a successful cloud migration

Preparing for the cloud: Understanding the infrastructure impacts Eight essential tips for a successful cloud migration Eight essential tips for a successful How a The move to the cloud is happening and it s happening now. But before you jump start your cloud migration project, be sure you understand how to adequately prepare

More information

Patient Relationship Management

Patient Relationship Management Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information

More information

retail Enterprise Management Software (EMS) for Retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY Consider the benefits of end-to-end integration:

retail Enterprise Management Software (EMS) for Retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY Consider the benefits of end-to-end integration: Enterprise Management Software (EMS) for Retail retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY The retail business continues to grow more complex. New distribution channels and e-commerce alternatives

More information

BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS

BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS E-Guide BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS SearchSolidState Storage A ll-flash storage arrays are becoming Tier-1 storage for mission-critical data. This e-guide showcases the progression

More information

CALCULATING ROI FOR STORAGE VIRTUALIZATION IS TRICKY

CALCULATING ROI FOR STORAGE VIRTUALIZATION IS TRICKY e-guide E-Guide CALCULATING ROI FOR STORAGE VIRTUALIZATION IS TRICKY B efore deploying, IT professionals must be sure that the benefits of this technology justify the acquisition expenses. This lesson

More information

E-Guide BRINGING BIG DATA INTO A DATA WAREHOUSE ENVIRONMENT

E-Guide BRINGING BIG DATA INTO A DATA WAREHOUSE ENVIRONMENT E-Guide BRINGING BIG DATA INTO A DATA WAREHOUSE ENVIRONMENT I n many organizations, the growing volume and increasing complexity of data are straining performance and highlighting the limits of the traditional

More information

Order To Cash (OTC) If we consider the entire flow, this can be further categorized into the following seven subprocesses:

Order To Cash (OTC) If we consider the entire flow, this can be further categorized into the following seven subprocesses: Order To Cash (OTC) Order to cash normally refers to the enterprise resource planning (ERP) process in which taking customer sales (direct from the customer & retail) orders via different sales channels,

More information

3 common cloud challenges eradicated with hybrid cloud

3 common cloud challenges eradicated with hybrid cloud 3 common cloud eradicated 3 common cloud eradicated Cloud storage may provide flexibility and capacityon-demand benefits but it also poses some difficult that have limited its widespread adoption. Consequently,

More information

E-Guide SHAREPOINT UPGRADE BEST PRACTICES

E-Guide SHAREPOINT UPGRADE BEST PRACTICES E-Guide SHAREPOINT UPGRADE BEST PRACTICES I n keeping with its practice of updating the collaboration platform SharePoint roughly every three years, Microsoft delivered another version,. Not that it is

More information

Desktop virtualization: Best practices for a seamless deployment

Desktop virtualization: Best practices for a seamless deployment Desktop virtualization: Best practices for a For years, virtualization efforts have centered on servers and storage, as opposed to desktops and rightfully so. The technology has evolved faster with fewer

More information

Endeavour Dynamics Offering

Endeavour Dynamics Offering Endeavour Dynamics Offering Microsoft Dynamics AX 2012 is recognised as a global leading ERP system that supports a single instance strategy for medium to large enterprise companies. Endeavour is proud

More information

Integrating and Managing SAP HANA

Integrating and Managing SAP HANA Integrating and Managing SAP HANA The in-memory data warehouse appliance SAP HANA can help businesses process high volumes of data faster than ever. But finding the best use case for SAP HANA and then

More information

Best Practices for Database Security

Best Practices for Database Security Database Security Databases contain a large amount of highly sensitive data, making database protection extremely important. But what about the security challenges that can pose a problem when it comes

More information

Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED

Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED T here s two ways you can build your mobile applications: native applications, or mobile cloud applications. Which option is

More information

How To Write A Customer Data Analytics Strategy

How To Write A Customer Data Analytics Strategy E-Guide Corporate-wide customer analytics strategy doesn t start with data, tools A customer data analytics strategy should begin by identifying which area of analysis offers differentiation, such as operational

More information

E-Guide BIG DATA ANALYTICS

E-Guide BIG DATA ANALYTICS E-Guide BIG DATA ANALYTICS W e are a big data analytics, mobile app, realtime. Gartner predicts that by 2015, 4.4 million IT jobs will be generated to support big data, generating 1.9 million jobs in the

More information

Software Industry KPIs that Matter

Software Industry KPIs that Matter Software Companies Run Better on NetSuite. Software Industry KPIs that Matter Sponsored by Improved Results from Businesses Like Yours Business Visibility 360 o Visibility & Actionable Insight Increased

More information

LTO tape technology continues to evolve with LTO 5

LTO tape technology continues to evolve with LTO 5 with LTO 5 Despite the predictions from industry experts, tape isn t dead yet and it continues to serve as a low-cost option for long-term storage for many organizations. Like all data center technologies

More information

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite SAP Solution Overview SAP Business Suite SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE ESSENTIAL ENTERPRISE BUSINESS STRATEGY PROVIDING A SOLID FOUNDATION FOR ENTERPRISE FINANCIAL MANAGEMENT 2 Even

More information

A Guide to MAM and Planning for BYOD Security in the Enterprise

A Guide to MAM and Planning for BYOD Security in the Enterprise A Guide to MAM and Planning for BYOD Bring your own device (BYOD) can pose a couple different challenges, not only the issue of dealing with security threats, but also how to handle mobile applications.

More information

FIVE PERVASIVE FLASH-BASED STORAGE MYTHS

FIVE PERVASIVE FLASH-BASED STORAGE MYTHS E-Guide FIVE PERVASIVE FLASH-BASED STORAGE MYTHS SearchSolidState Storage F lash has rapidly moved from a niche storage product that was used to differentiate storage vendors to a ubiquitous technology.

More information

Expert guide to achieving data center efficiency How to build an optimal data center cooling system

Expert guide to achieving data center efficiency How to build an optimal data center cooling system achieving data center How to build an optimal data center cooling system Businesses can slash data center energy consumption and significantly reduce costs by utilizing a combination of updated technologies

More information

Proactive Collections and Dispute Management with SAP Software

Proactive Collections and Dispute Management with SAP Software SAP Brief SAP ERP Financials SAP Collections and Dispute Management Objectives Proactive Collections and Dispute Management with SAP Software Reducing risk exposure while enhancing cash flow Reducing risk

More information

The changing face of scale-out networkattached

The changing face of scale-out networkattached scale-out network-attached scale-out network-attached By: Carol Sliwa The face of network-attached (NAS) is changing. Enterprise IT shops are increasingly seeking out the latest wave of scale-out network-attached

More information

Today, the Cisco Enterprise B2B team has created automated and standardized processes in the following areas:

Today, the Cisco Enterprise B2B team has created automated and standardized processes in the following areas: How Cisco Enables Electronic Interactions with Sales, Manufacturing, and Service Partners Business-to-business drives productivity, growth, and an improved customer experience. Cisco IT Case Study/Business

More information

BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS

BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS E-Guide BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS SearchHealthIT W ith a focus on, the next wave of EHRs will incorporate powers of big data, speech recognition and new database models. This eguide

More information

Managing Data Center Growth Explore Your Options

Managing Data Center Growth Explore Your Options Managing Growth Explore Your Options Managing Growth: Managing The increasing demand on data centers has forced many IT managers to look for new ways to manage data center growth, either by consolidating,

More information

Client focused. Results driven. Ciber Retail Solutions

Client focused. Results driven. Ciber Retail Solutions Client focused. Results driven. Ciber Retail Solutions Multi-Channel Retailing Retailers are confronted by a downturn in consumer spending, ever-tighter margins, emerging shopping patterns, empowered consumers

More information

Specialised software For the Apparel & Footwear Industry

Specialised software For the Apparel & Footwear Industry Specialised software For the Apparel & Footwear Industry SAP Business One Apparel and Footwear is an end-to-end, single, integrated and affordable ERP software solution for businesses whose core focus

More information

CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY?

CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY? E-Guide CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY? SearchCloud Security M ore and more certifications are being created around cloud security. An expert looks at some of the more prominent

More information