The Advantages of Using a CatN Data Centre
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- Myles Shaw
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1 Behind the Cloud Keeping your data safe Sept 2013
2 Security Your Data is Our Priority Where is my data held? Your data is held in our highly secure data centre in the United Kingdom where the data protection regulations are some best in the world. If you are a UK or Irish based company, rest assured that none of your data leaves the European Union so you will comply with data protection regulations. How secure is my data? The security of your data is our number one priority. breathehr uses HTTPS encryption that ensures your data is always encrypted as it travels from our servers to your web browser. A dedicated access server monitors, logs and controls all access to our data servers. It provides a single point of entry and ensures that your data can only be accessed from specific locations that we control. This process uses multiple layers of authentication and any attempt to access our servers from any other location will be denied and logged. Our servers are held in a highly secure UK data centre that has complete CCTV coverage, motion sensors, reinforced access doors, controlled key storage systems, and an array of additional physical controls. How is my system backed up? The system is backed up on a daily basis to a third party location using a process that encrypts the data and sets the standard in terms of security and reliability. Backups are kept for seven days. In addition, a backup is kept for the 1st of each month for three months. The backup includes all client data and documents and is stored here in the EU. Sept 2013 : Page 2
3 How do I import my data? It s very easy to import your employee data into breathehr. Full instructions can be found at breathehr Support or drop us an for help at support@breathehr.com. Can I get my data out if I decide to leave? Yes it is very simple to export your data out of the application. Just Support if you need help. Data Protection We are registered with the Information Commissioner s Office (ICO) for the purpose of handling your confidential data within the UK. Strict data handling procedures ensure our staff don t have visibility of passwords and access beyond their ability to support your system. We do not undertake any work involving your data without your permission and hold no responsibility for the maintenance and content of your data. Our internal processes are regularly audited in line with current legislation and the breathehr terms and conditions. Payment Data For our credit card payments we use RealEx Payments gateway and Allied Irish Bank Merchant Services (AIB). Their highly secure systems ensure that your card data is always safe and no card information is held on our servers. In addition AIB require us to partake in regular reviews of our PCI DSS compliance status to further protect your card data. Sept 2013 : Page 3
4 The Infrastructure We outsource our infrastructure to CatN and breathehr is hosted in their Hampshire Data Centre. CatN are totally focused on managing hosting solutions and our relationship with them ensures we get fast responses to issues by experienced technical support people. As you would expect from a dedicated hosting company, the infrastructure that breathehr uses is more advanced than many companies are able to provide for their own servers. Behind the Scenes how the Data Centre Works Back Up Generators The CatN data centre is protected against power failures by a generator that kicks in after 3 minutes to ensure that your system stays available. UPS In order to provide a stable system the CatN data centre is protected by two UPS s (Uninterruptable power supply), that continue to provide power to the data centre, in the case of power failure. Substation Due to the high demand of the CatN data centre the electrical supply from the power grid has increased. Physical Security Physical security is taken seriously so the whole data centre is protected by highly secure locks, PIR and movement sensors. Sept 2013 : Page 4
5 Fire Suppression The hardware is protected by state of the art fire sensors and suppression equipment. CCTV CatN employs CCTV cameras to cover all aspects of their data centre, access points and offices. Automatic Lighting The entire building is equipped with a Control4 lighting system which is fully integrated with the alarm and light switches. Audits Regular internal audits check the effectiveness of the systems and encourage continuous improvements. Network breathehr is well connected thanks to CatN s network. Linx (The London INternet exchange) CatN is connected to Telehouse North via a high speed fibre optic connection allowing them to exchange data directly with ISP s like Virgin and Sky. BGP Peers A fibre optic line to London Telehouse North connected CatN to the high speed network in 2009 and gives two redundant transit providers so if one provider goes down your system remains live. Sept 2013 : Page 5
6 About Us breathehr is a service managed by Centurion Management Systems Limited who have been implementing HR systems for over 16 years. Our founders have worked on HR software projects of all sizes and understand how important it is to keep your employee information safe. Our software has been developed by a team of expert developers. We use the tried and tested web development language of Ruby and the whole system sits on the MYSQL database. These tools have been optimised for delivering easy to use and secure applications over the web and allow us to respond quickly to your needs by constantly updating breathehr and ensuring it performs as well tomorrow as it does today. Get In Touch If you or your IT team have technical questions about breathehr then please get in touch. support@breathehr.com Phone: Sept 2013 : Page 6
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