Information Technology Advisory Group (ITAG)

Transcription

1 Attendees: Andy Emerson, Kathy Farnsworth, Gunther Gullickson, Kevin Hoffman, Tom Kelliher, Bill Leimbach, Nancy Magnuson, Carol Redline, Debra Rubino, Jill Zimmerman Purpose of the Information Technology Advisory Group 1. Discuss Information Technology access issues for faculty, staff, and students 2. Review and discuss Information Technology initiatives and priorities 3. Participate in planning the future direction of campus technology services and support 4. Review Information Technology Policies and Procedures 5. Provide advice and guidance to the Information Technology organization 6. To advance Information Technology on the Goucher campus 7. To foster campus communication about Information Technology initiatives and issues Current Information Technology Advisory Group Composition Academic Affairs (Graduate and Professional Studies): Carole Redline Academic Affairs (Division I: Humanities): Jeff Jones Academic Affairs (Division II: Social Sciences) Academic Affairs (Division III: Natural Sciences and Mathematics): Jill Zimmerman Academic Affairs (Division III: Natural Sciences and Mathematics): Tom Kelliher Academic Affairs (Division IV: Arts) Academic Affairs (Division V: Interdisciplinary Studies) Academic Affairs (Library): Nancy Magnuson Communications: Debra Rubino Communications: Kevin Hoffman Enrollment Management (Institutional Research): Gail Wisan Enrollment Management (Student Academic Services): Kathy Farnsworth Finance Information Technology: Bill Leimbach Student Life: Jeannine Reed Students: Andy Emerson Students: Gunther Gullickson ITAG membership should also include Leslie Harris. Information Technology Advisory Group Fall 2002 Meeting Schedule 1. October 8, November 4, December 2, 2002 October 8,

2 Other Technology Advisory Groups 1. Administrative Computing Advisory Group The AIMS User Group was established to discuss issues surrounding the college s AIMS Information System software. This group is open to all faculty and staff who are interested in attending. This group will discuss and provide recommendations on the next steps for the college s information systems. 2. Student Technology Advisory Group The purpose of the Student Technology Advisory Group is to discuss information technology access issues for students, to participate in planning the future direction of campus technology services and support, and to discuss how the college can enhance the information technology skills of students. The Student Technology Advisory Group is an ad hoc committee of the Student Government Association (SGA). The committee is open to all interested students and is co-chaired by a member of the SGA and the Chief Technology Officer. 3. Advisory Group on Instructional Technology An advisory group needs to be formed to review the current Instructional Technology staffing, Instructional Technology initiatives, faculty support services, faculty training, Instructional Technology incentives, and Instructional Technology fellowships. Top 10 Information Technology Initiatives 1. Perform Technology Planning a. Establish Technology Advisory groups b. Distribute, discuss, and revise Technology Planning This document provides the current status and next steps for campus technology services (Student, Faculty and Staff, Instructional, and Business Technology Services). c. Review Information Technology projects and initiatives d. Review Technology Staffing e. Review Technology Zero-Based Budgeting and Funding f. Determine Technology Objectives for each Division g. Develop Strategic Technology Plan 2. Improve the functionality of college information systems a. Issue a Request for Proposal for software to replace the college s AIMS Information System Software b. Determine the next steps for the Goucher Navigation (GNAV) Web Portal c. Implement the etapestry Alumni/Development d. Implement the Heat Help Desk Software October 8,

3 e. Review the use of the Blackboard Course Management System f. Implement Blackboard Transaction One Card web services g. Select and implement Health Center software h. Implement Audit recommendation to develop a formal change management policy for AIMS information systems 3. Perform a Training needs assessment and develop a Training plan 4. Explore the implementation of a Teaching, Learning, and Technology Center 5. Improve campus Infrastructure a. Upgrade campus Internet connection from 3 T1 lines to 4 T1 lines b. Implement Virtual Private Network capabilities c. Upgrade campus network equipment to meet campus needs d. Implement gigabit campus backbone e. Implement 100MB desktop network connections f. Implement Internet2 g. Explore utilization of Internet2 (e.g., video conferencing) h. Explore web conferencing software i. Explore new options for residential cable television and Internet access j. Implement anti-spam software k. Review and improve the reliability of campus computing servers and systems l. Implement Audit recommendations: Replace the conventional water-based fire suppression system with a dry-charge system (water is pushed outside the room and the system is activated only by smoke) or a dry fire-retardant system (e.g. FM200) Install raised flooring to prevent water damage to servers (and to reduce the risk of kicked cables) Install temperature alarms in the data center so that heat damage to servers can be prevented. Develop and test a formal disaster recovery plan which addresses the recovery of the AIMS server, critical campus systems, and critical networking equipment at a remote location 6. Explore a Student Wireless Laptop initiative for Fall Explore Electronic Portfolios for students and faculty 8. Review Computer Skill Proficiency requirements for students 9. Determine the technology services and support that will be available in the Athenaeum October 8,

4 10. Review or develop Information Technology policies a. Review Goucher Policy Development Process in light of ACUPA (Association of College and University Policy Administrators) suggested best practice ( b. Intellectual Property Policy c. Goucher College Computer Use Guidelines for Acceptable Use of Computing Resources d. Security Policy e. Password Policy f. /Electronic Communications Policy g. DMCA (Digital Millennium Copyright Act) h. Copyright Policy i. HIPAA j. Wireless Network Policy k. Computer Quota and Data Retention Policy l. Computer Replacement Guidelines Review of goucher.edu Proposed November 4, 2002 Agenda 1. GNAV Next Steps 2. Teaching, Learning, and Technology Center 3. Technology in the Athenaeum 4. Student Laptop Initiative 5. Policy Review 6. Information Technology Update Proposed December 2, 2002 Agenda 1. Training Survey Findings 2. Agenda Items to be identified at the November meeting 3. Policy Review 4. Information Technology Update Next Steps for the Goucher Navigation (GNAV) Web Portal 1. Current Problems with GNAV GNAV is not real time: Nightly loads from AIMS to GNAV and then from GNAV to Blackboard Accuracy of the load from AIMS to GNAV Reliability of the data CNAV programming problems Performance (Slow response time) of GNAV Stability of the software Continuing and reappearing problems Ease of Use Loss of credibility GNAV has never worked from the beginning October 8,

5 The Administrative Computing staff is spending a great deal of time supporting the system because of problems. Problems must be researched and reported to CNAV Systems for resolution. CNAV System s correction to problems must be reviewed and checked. 2. Future of GNAV: Should we stop using GNAV completely because of the reliability and the credibility of the system? ITAG indicated that Goucher should consider moving ahead with another solution because of continued problems and reliability problems with GNAV. 3. CampusWeb: Goucher College can implement CampusWeb from APTRON that will provide real-time web access to information in the AIMS Information Systems. CampusWeb provides real-time web access for students to: On-Line Registration: Allows each student to view their registration and add or drop class for all active semesters. Class Schedule Inquiry: Displays a student s classes for a given term. Billing Inquiry: Displays each student s account balance and detail charges and credits by term. On-Line Payments: Collection of credit card or electronic funds transfer information for payment of tuition and fees. Transcript Request: Enables students to request the disbursement of official transcripts. Grade Inquiry: Displays the student s grade for each class attended. Transcript Analysis: Displays the student s academic transcript in unofficial term or sorted formats. Student Directory: Allows a student to search for and display information about current active students. Faculty/Staff Directory: Allows a student to search and display information about current instructors to request changes to their addresses. Privacy Control: Allows each student to control what information is displayed in the directory. Address Update: Enables the student to request changes to his or her address. Change PIN: Enables students to establish and change their own passwords for login. CampusWeb provides real-time web access for faculty to: Advisee Inquiry: Displays a list of current advisees with their name, e- mail, class, program, and major. Also provides drill-down to detailed student biographical, schedule, grade, and transcript information. Advisee Biographic Inquiry: Displays detailed biographic information about advisee including name, address, gender, ethnicity, start term, cumulative record, degree, program, major, etc. Advisee Schedule Inquiry: Displays an advisee s detailed class schedule for each term. Advisee Grade Inquiry: Displays an advisee s grades for each term. Advisee Transcript Inquiry: Displays an advisee s transcript. October 8,

6 Roster Inquiry: Selects and views a class roster for one of the instructor s classes with Student ID, name, class, program, major, Social Security Number, and phone. Schedule Inquiry: Displays instructor s classes in day order by term with meeting times, course number, title, credits, location, number in class and maximum. This display also provides a link to the roster. Grade Entry: Allows instructor to enter grades for each student in a class. These grades are immediately entered into your database and made available to students. Office Hour Update: Allows instructors to maintain their office hours that are listed in the on-line directory. Student Directory: Allows instructor to search and display information about current students. Faculty/Staff Directory: Allows instructor to search and display information about faculty and staff. Address Update: Enables the student to request changes to his or her address. Change PIN: Enables instructors to establish and change their own passwords for login. 4. Loss of Functionality: If we implement CampusWeb, what GNAV functions would not be available in CampusWeb? Ability to create groups Ability to view photos Ability to view and all students in a house or hall Faculty s ability to enter Academic Progress Reports that are ed to students Ability of GNAV to load class enrollments to Blackboard We need to determine what functions are being used by the campus. GNAV Administrator tools may be able to provide statistics on usage. Items to be ed to ITAG for review and comments 1. Training Survey 2. Computer Quota and Data Retention Policy 3. Password Policy 4. Information Technology Zero Based Budget Request October 8,