The Barrett Honors College Network Set-up Guide, Policies and Procedures, and Related Links Packet

Transcription

1 The Barrett Honors College Network Set-up Guide, Policies and Procedures, and Related Links Packet Rev. 8/20/02 BHC: GV

2 2 The Barrett Honors College Student package guide: This packet is provided to help you set-up your computer accounts, register with the DHCP server, and to help protect your computer from virus and hackers. Please read the entire packet before calling for help. Have a great year. Set-up Instructions: First, you MUST activate your ASURite account. This can be done in the following manner: At any Academic Computing Site On the web by going to and following all the instructions. To activate on the web you will need the ASURite Activation Code from your admissions packet. On a dedicated terminal there are terminals on main campus outside the Computer Accounts office located in the Computer Commons room #105, on West Campus Computer Commons Academic Center on the first floor, or at East Campus in the Fletcher Library Computer Center. Second, you must have a Network Interface Card (NIC) installed and working properly prior to establishing an account on the DHCP server. The NIC can be installed in the following manner: Install the card yourself, following the manufactures instructions. Contact a certified vendor. If you can not located one please see RG Viles in Irish A 225 and you will be directed to a local repair shop that can help you. PLEASE NOTE: ASU is NOT responsible for set-up of students computers and the IT personnel around campus are not authorized to work directly on student computers due to liability issues. ASU s responsibility to student dorm room connectivity stops at the wall plate. Third, you should obtain equipment and cables. In the past the Barrett Honors College has supplied students with cables, however, due to the mounting cost of replacing cables every year we can NO LONGER provide cables or hubs to students on a no cost basis. Students can purchase cables and hubs at designated times listed below starting August 26: Cables can be purchased on Monday, through Friday, starting August 26 during normal BHC office hours at the front desk (Irish A 121A). If you need a hub there are a few available for sale in Irish A 225 while supplies last. Once they are gone you will need to purchase your hubs from an off campus source. Hubs can be purchased Monday and Wednesday from 9-11 AM or Tuesday and Thursday from 3-5 PM only. If you are living in Hayden Main you must purchase your cable on campus as this dorm is wired differently than the rest of the dorms in Center Complex. If you are not living in Hayden Main then a standard straight through Cat 5 cable will work and that can be purchased at any computer retail outlet if you so choose. If you are living in Hayden East or Hayden West there are two Ethernet connections per room so there is no need for a hub. Note 1: The cable from the Wall plate to the Hub must go into the up-link port on the hub. Note 2: If you live in Hayden Main this cable must be purchased from ASU and installed in this location. Note 1 Wall Plate Hub Wiring Diagram: Hub Note 2 Computer 1 Computer 2

3 3 Fourth, You will need to set TCP/IP Properties to use a Dynamic Host Configuration Protocol (DHCP) Server: Each of the different Microsoft Operating Systems requires you to get to the TCP/IP Properties dialog box a different way. Please locate your operating system below and follow those instructions: Windows 95/98/ME (Note: Images my be slightly different than shown for ME) 1. Click Start Settings Control Panel 2. Double Click on Network icon 3. Under the Configuration tab make sure that the TCP/IP Protocol is installed (see Image #1) 4. If the TCP/IP Protocol is installed then jump to step #7. If it is not installed then click on add, then Protocol, then select Microsoft in the left pane and in the right pane select TCP/IP and click OK 5. You should be prompted for the Windows 95/98 CDROM. The proper files will install and then you will need to reboot your computer. 6. After your computer reboots follow steps 1 through 3 to return to the Network Properties dialog box. 7. Double click on TCP/IP Protocol and this will bring up the TCP/IP Properties Dialog box (see Image #2). Make sure that under the IP Address tab that Obtain an IP Address Automatically is selected. 8. Leave the rest of the settings to their default settings. Click OK to exit the TCP/IP Properties dialog box. 9. Under the Identification tab (see Image #3) make sure that the Computer Name is unique. There can t be two computers on the same subnet with the same name. Try using something like your last name. If you have a common last name try using your initials and then numbers to help make it a little more unique. 10. Once you have selected a unique name then click OK to exit the network Properties Dialog box. You will be prompted to reboot. 11. You have now finished the TCP/IP Configuration.

4 Windows NT Click Start Settings Control Panel 2. Double Click on Network icon 3. Click on the Protocol tab make sure that the TCP/IP Protocol is installed (see Image #4). 4. If the TCP/IP Protocol is installed then jump to step #6. If it is not installed then click on add, then select TCP/IP from the list and click OK. 5. You should be prompted for the Windows NT 4.0 CDROM. The proper files will install and then you will be asked to supply TCP/IP configuration information. When the pop-up asks if you are using a DHCP server click Yes. You will need to reboot your computer. You have now completed the TCP/IP Configuration. 6. Double click on the TCP/IP Protocol and this will bring up TCP/IP Properties dialog box (see image #5). Make sure that under the IP Address tab Obtain an IP address from a DHCP server is selected. 7. Leave the rest of the settings to their default settings. Click OK to exit the TPC/IP Properties dialog box. 8. After clicking OK you will be returned to the Network Properties dialog box. Under the Identification (see image #6) tab make sure that the Computer Name is unique. There can t be two computers on the same subnet with the same name. Try using something like your last name. If you have a common last name try using your initials and then numbers to help make it a little more unique. 9. Once you have selected a unique name then click OK to exit the network Properties Dialog box. You will be prompted to reboot. 10. You have now finished the TCP/IP Configuration. 4

5 5 Windows 2000 & XP (Note: Images my be slightly different than shown) 1. Please select the proper Operating System (a) Windows Click Start Settings Control Panel (b) Windows XP - Click Start Control Panel 2. Double click on the Network icon (see image #7). 3. This will bring up the Local Area Connection Properties dialog box. If TCP/IP is installed then jump to step #5. If it is not installed then click Install. This will bring up the Network Component type. Select TCP/IP and click OK. 4. You might be prompted for the Windows 2000/XP CDROM so make sure that you have it handy. The proper files will install and then you will be asked to supply TCP/IP configuration information. When the pop-up asks if you are using a DHCP server click Yes. You will need to reboot your computer. You have now completed the TCP/IP Configuration. 5. Double click on TCP/IP. This will bring up the TCP/IP Properties dialog box. Make sure that Obtain an IP address automatically is checked (see image #8). 6. Leave the rest of the settings to their default settings. Click OK to exit the TCP/IP Properties Dialog box. 7. After clicking OK you will be returned to the Local Area Connection Properties dialog box. Click OK to exit the Local Area Connection Properties dialog box 8. You might be prompted to restart you computer, select No. 9. You should now be back to the Control Panel. You need to make sure that there is not another computer on the network with the same name. The following instruction will walk you through your computer name change. Try using something like your last name. If you have a common last name try using your initials and then numbers to help make it a little more unique. Double click on the System icon in the Control Panel. This will bring up System Properties dialog box. 10. Please select the proper Operating System (a) Windows Select the Network tab (see image #9) (b) Windows XP - Select the Computer Name tab (see image #10) 11. Please select the proper Operating System (a) Windows Click on Properties (see image #11) (b) Windows XP - Click on Change (see image #12) Step 12 on following page

6 6 12. Please select the proper Operating System (a) Windows This will bring up the Identification Changes dialog box. Under Computer Name (see image #11) highlight the name that is in the box and change it to something unique then click OK to exit the Identification Changes dialog box. This should return you to the System Properties dialog box. Click OK to exit the System Properties dialog box and you will be prompted to reboot. (b) Windows XP - This will bring up Computer Name Change dialog box. Under Computer Name (see image #12) highlight the name that is in the box and change it to something unique then click OK to exit the Computer Name Change dialog box. This should return you to the System Properties dialog box. Click OK to exit the System Properties dialog box and you will be prompted to reboot. 13. You have now finished the TCP/IP Configuration. Mac 1. Open the TCP/IP window in Control Panel. 2. Select Edit on the top of the taskbar and choose User Mode. 3. Set the Mode to Advanced and click OK. 4. Select Options. Verify TCP/IP is set to active and Load only when needed is not selected and click OK. 5. Select Edit on the top of the taskbar and reset the User Mode back to Basic and click OK. 6. Open the TCP/IP window in the control panel. Set the Connect Via window to Ethernet and the Configure Mode to Using DHCP Server. 7. Close the TCP/IP window. Click OK at the Save Current Configuration.

7 7 Fifth, Registering your Media Access Control (MAC) address with the DHCP server. Please follow these instructions carefully: These instructions are Operating System independent. 1. Open a web browser: Internet Explorer 4.0 or higher or Netscape 4.0 or higher. 2. Since you have not registrared your MAC address you will get a page load error. This is expected. Type in the following address carefully: This will bring up the DHCP subscription page. You will get a security warning, click OK. 3. Input your ASURite username and then your password that you created in step 1 and click on Register DHCP MAC address. 4. Your address will be registered and the page will change. Make sure you READ ALL the information on the second page since you are responsible for what happens through your computer. 5. Restart your computer and wait 5 minutes after restarting your computer. You should now be online after your computer has restarted. If you are still not online please see the Troubleshooting Section. Setting up your browser to use the network connection as opposed to a dial-up connection: Since you are no longer using a dial-up connection you need to set the path out of your computer to use the LAN and not the Modem: 1. Netscape 4.0 or higher: (a) Open up Netscape (b) Within the browser click on the Edit menu item and go down to Preferences. (c) Click on the + sign next to Advanced and then select Proxies. Under the Proxies menu make sure that Direct connection to the Internet is selected. (d) Click OK to exit the Preferences menu 2. Internet Explorer 4.0 and Higher (I.E.): (a) Open up I.E. (b) Within the browser click on the Tools menu item and go down to Internet Options. (c) Click on the Connections tab and then click on the Set-up button. This will take you to the Internet Connection Wizard (ICW). (d) When the wizard starts select I want to set my internet connection manual, or I want to connect through a Local Arrea Network and click Next. (e) Select I want to connect through a Local Area Network and click Next. (f) When you get to the Proxies page make sure that no items are selected and click Next. (g) Click NO when you are asked about setting up a mail account and click Next and then Finished. (h) You have now completed the ICW and you should be able to connect to the network.

8 8 Unable to connect to the DHCP server web site. Unable to go to a certain web site. My browser opens up Dial-up Networking. I can t play games across the Internet. I get a message that there is a duplicate IP Address on the network. I can only get to the DHCP Server web site. Troubleshooting: A) Use IPCONFIG at the command prompt or Winipcfg to check to see if you are receiving an IP in the 149.x.y.z range. If the range is in 169.x.y.z then you are not connected to the network. B) Make sure that your Cat 5 cable is securely in the wall jack and the back of your computer C) Check to see if your NIC is installed properly and is working; i.e.: Device Manager. D) If you are using a hub make sure that the hub is in the Up-Link position, turn on, and that the cable from the wall is going into the right jack on the hub. E) Make sure that your browser is going out through the LAN connection and not a Modem connection. F) Make sure that the link light on your NIC is on. If it is not then you are not making a connection to the network. Check all connections. A) Do you have a firewall Make sure that it is configured properly. B) No firewall Using IPCONFIG or Winipcfg to see if you have an IP in the 149.x.y.z range. A) See the section labeled Setting up your browser to use the network connection as opposed to a dial-up connection. A) This is because there is a bandwidth throttle on all network traffic leaving ASU. Any network traffic that is considered Junk Traffic is limited between the hours of 6AM-12AM MST. This is an ASU wide throttle and there is no way to change it! A) Contact R.G. Viles at so a network security ticket can be created. A) Shut down your computer for 5 minutes and then retry. If you are still having problems there will be a sign-up sheet out in front of my office in Irish A room 225. Please come by and sign-up only once. You will receive a phone call when time permits.

9 9 ASU Computing Policies: Please understand that any form of hacking is now considered a Federal Offense! The following is just a small portion of the Computer, Internet, and Electronic Communications policies. Please go to to read the entire document since you are responsible for all events that originate from your computer and your computer account on campus. Failure to follow these guidelines could result in the revocation of all ASU Computing site privileges, suspension from the University, and/or Criminal action. Requirements and Prohibited Uses Requirements for the Use of ASU Computing and Communications Resources 1. Users must comply with all applicable local, state, and federal laws and regulations, and with ASU and regents policies. 2. Users must respect academic freedom and free speech rights. 3. Users must be truthful and accurate in personal and computer identification. 4. Users must respect the rights and privacy of others, including intellectual property and personal property rights. 5. Users must not compromise the integrity of electronic networks, must avoid restricted areas, and must refrain from activities that may damage the network, or transmitted or stored data. 6. Users must maintain the security of accounts and are advised to protect and regularly change their account passwords. Individuals responsible for system administration are required to regularly change passwords to protect information and maintain security. Prohibited Uses of ASU Computing and Communications Resources 1. Unlawful communications, including threats of violence, obscenity, child pornography, and harassing communications, are 2. Use of ASU computer resources for private business or commercial activities, fund-raising or advertising on behalf of non-asu organizations is 3. The unauthorized reselling of ASU computer resources is 4. Unauthorized use of university trademarks or logos and other protected trademarks and logos is 5. ASU home pages may link to commercial Web sites, but any link that generates, or has the potential to generate, revenue to ASU or to any individual or company, including click trade or banner advertising, must be approved by Purchasing and Business Services. 6. College and department Web sites may include links to commercial Web sites to provide information related to the mission or function of the college or department. Any link that generates, or has the potential to generate, revenue to the college or department must be approved through Purchasing and Business Services. 7. Any alteration of addresses, uniform resource locator (URL), or other action that masks the asu.edu domain as a host site is 8. Unauthorized anonymous and pseudonymous communications are All users are required to cooperate with appropriate ASU personnel or other authorized personnel when investigating the source of anonymous messages. 9. Misrepresenting or forging the identity of the sender or the source of an electronic communication is 10. Unauthorized acquisition attempts to acquire, and use of passwords of others are 11. Unauthorized use and attempts to use the computer accounts of others are 12. Altering the content of a message originating from another person or computer with intent to deceive is 13. Unauthorized modification of or deletion of another person s files, account, or news group postings is 14. Use of ASU computer resources or electronic information without authorization or beyond one s level of authorization is

10 Interception or attempted interception of communications by parties not authorized or intended to receive them is 16. Making ASU computing resources available to individuals not affiliated with ASU without approval of an authorized ASU official at or above the level of dean or director is 17. Intentionally or recklessly compromising the privacy or security of electronic information is 18. Infringing upon the copyright, trademark, patent, or other intellectual property rights of others in computer programs or electronic information (including plagiarism and unauthorized use or reproduction) is The unauthorized storing, copying or use of audio files, images, graphics, computer software, data sets, bibliographic records and other protected property is prohibited except as permitted by law. 19. Interference with or disruption of the computer or network accounts, services, or equipment of others is The intentional propagation of computer worms and viruses, the sending of electronic chain mail, denial of service attacks, and inappropriate broadcasting of messages to large numbers of individuals or hosts are 20. Failure to comply with requests from appropriate ASU officials to discontinue activities that threaten the operation or integrity of computers, systems or networks, or otherwise violate this policy is 21. Revealing passwords or otherwise permitting the use by others (by intent or negligence) of personal accounts for computer and network access without authorization is 22. Altering or attempting to alter files or systems without authorization is 23. Unauthorized scanning of networks for security vulnerabilities is 24. Attempting to alter any ASU computing or networking components (including, but not limited to, bridges, routers, and hubs) without approval or beyond one s level of authorization is 25. Wiring, including attempts to create network connections, or any extension or retransmission of any computer or network services unless approved by an authorized network administrator is 26. Negligent or intentional conduct leading to disruption of electronic networks or information systems is 27. Negligent or intentional conduct leading to the damage of ASU electronic information, computing/networking equipment, and resources is

11 11 Barrett Honors College Resources: Since you are a member of the Barrett Honors College you have access to certain resources that the rest of the University does not. Below is a listing of computers, equipment, and learning resources that are available to you! The Barrett Honors College Computer Laboratory The BHC lab has ten high-end computers for your use. Each of the computers have state of the art applications installed such as: Alas Wavefront Maya Adobe Premiere, PhotoShop, Illustrator, PageMaker, Acrobat Eye Candy for PhotoShop Microsoft Office 2000 AutoCAD 2002 Acid Loops, Sound Forge, Cakewalk Pro Audio 9 All of the Microsoft computer languages: Visual Basic, C++, Java, etc. Gaussian and Cache; High-end chemical modeling software Director and Flash Maple V Equipment in the Lab is free of charge to BHC students. Non linear digital video editing station: this is used to capture Mini-DV video; edit it and then put it back out to S-VHS tape. JVC Mini-DV Video camera (can be checked out from Irish A225). MIDI Keyboard in the computer lab. Ultra comfortable chairs for those long hours of writing term papers. Equipment in the Lab for your use. For of fee. 36 Printer/Plotter (you can drop off your files to be printed in Irish A225, there is a minimum of 48 hours lead time required to have a poster printed. The cost is $5.00 per linear foot) Legal size color printer in the lab ($1.00 per sheet) Laser Printer/Copier in the lab (.05 per sheet/copy) Academic resources. The new BHC Writing lab. This lab will open in the first part of September and be available in the main BHC lab. Lab Hours: Sunday Monday Tuesday Wednesday Thursday Friday Saturday 12PM 10PM 10AM 5PM 8PM 10PM Closed 5 8PM 10AM 10PM 10AM 10PM 10AM 10PM 10AM 5PM 12PM 5PM Recommended links to software for all students Anti Virus Software and updates: it is STRONGLY recommended that you install Anti-virus software since the computing environment here is ripe for viruses. Firewall Program: then click on Download & Buy and scroll down the page to find the free version. This software is recommended to protect your computer from hackers.