THE SCHOOL OF HOSPITALITY MANAGEMENT. at KENDALL COLLEGE

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1 THE SCHOOL OF HOSPITALITY MANAGEMENT at KENDALL COLLEGE

2 Today s Team - Student Elizabeth Peters Degree: Bachelor of Arts, Hospitality Management 15 Concentration: Restaurant / Food and Beverage Management Hometown: Buffalo Grove, Illinois Current Job: Server at Biaggi s Ristorante Italiano, Deer Park, IL

3 Today s Team - Alumni Kaitlin Wille Degree: Bachelor of Arts, Hospitality Management 11 Concentration: Meetings and Events Hometown: Menomonee Falls, Wisconsin Current Job: Event Manager at Grand Geneva Resort and Spa

4 Today s Team - Faculty Christine Letchinger Associate Professor Hometown: Born in Paris, France Degree: Graduate of the Sorbonne Experience: Worked in hospitality in Europe and in the US Teaches: Accounting, Finance and Feasibility Studies

5 Today s Team Leadership Sue Tinnish, PhD Dean of the School of Hospitality Management Started at Kendall 2008 Appointed Dean 2013 Education: PhD from Benedictine University MBA from the University of Chicago BS from Northwestern University

6 WHAT S YOUR PASSION? TNS Global 2013 Survey

7 Listed among 30 Global Hotel Management Schools In February 2014, Hotelier Middle East.com listed some of the world s finest hotel management schools across Europe, Asia, North America, Africa, Australia and the Middle East. Among their notable selections is Kendall College.

8 Black area is image placeholder (will bleed off 2 edges). GET TO KNOW THE EXCITING FIELD What s OF Your HOSPITALITY Passion?» A professional management career in» Hotels» Resorts» Restaurants» Event planning companies» Casinos» Private clubs» Cruise ships» Sports arenas and stadiums» Amusement parks» Spas. and more» An ideal industry for those who like a variety of tasks and responsibilities, opportunity for relocation, working with a diverse workforce and have a sense of style

9 KENDALL S UNIQUE APPROACH TO HOSPITALITY MANAGEMENT» A business management curriculum with a focus on the hospitality industry» Unique capstone project» Opportunity to study and work overseas» Faculty with extensive Industry experience» International student body provides classroom contributions and varied perspectives

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11 Black area is image placeholder (will bleed off 2 edges). JOIN THIS GROWING INDUSTRY» Bachelor s and Master s degree programs in hotel, restaurant and hospitality management provide the strongest background for a career as a hotel manager*» The National Association of Colleges and Employers recently reported that hospitality has experienced the greatest increase in starting salaries for college graduates of any field in the U.S.**» Travel and tourism provides more that 258 million jobs worldwide generating some 9.1% of global GDP*** * Bureau of Labor Statistics Career Guide to Industries, Edition ** ***

12 THE IDEAL HOSPITALITY CANDIDATE» Has a combination of the following traits Likes or appreciates people and working in socially complex situations; is more collaborative than competitive Sees him/herself as a potential leader of people; appreciates and enjoys social sophistication with all its trappings Enjoys the idea of pleasing others, taking care of others; strongly social consciousness but wants a management career Creative and strongly appreciates aesthetic environments but wants to get a real management education; detail oriented Enjoys complex planning and finds it exciting working through complicated situations in constant flux and under stress and time-pressure Needs variety likes to mix serious analytical office work with working with guests or employees or undertaking a creative project Likes travel, internationalism and cultural diversity Kendall College Confidential & Proprietary

13 SEVEN CONCENTRATIONS Sports Management Hotel/Lodging Management Restaurant/Food and Beverage Management Meeting, Incentive, Convention and Exhibition (MICE) Sustainable Management in Hospitality and Tourism Beverage Management Asset Management

14 HOTEL/LODGING MANAGEMENT CONCENTRATION COURSES Front Office Operations Property Management System Housekeeping Operations Meetings and Events Lodging Management/Hotel Analytics Information Management and Social Media Marketing The Management of Sales and Promotions Revenue Management

15 RESTAURANT/FOOD AND BEVERAGE MANAGEMENT CONCENTRATION COURSES The Art of Dining Sanitation Ingredients Advanced Culinary Arts Introduction to Beers, Wines and Spirits The Art and Science of Mixology Advanced F&B Operations Concepts, Growth & Development in Restaurants

16 MEETING, INCENTIVE, CONVENTION AND EXIHIBITION (MICE) CONCENTRATION COURSES The Art of Dining Meeting Management Systems Executing Small Meetings Meeting Content and Delivery The Management of Sales and Promotions Large Meetings and Conventions Special Events and Events Marketing

17 SUSTAINABLE MANAGEMENT IN HOSPITALITY & TOURISM CONCENTRATION COURSES Foundations for Success in Sustainable Hospitality Sustainable Operations in Hotel, F & B Operations & Other Venues Global Resource Management and Environmental Regulations Certifications, Ecolabels, Standards and Awards in Sustainability Sustainable Supply Chain Management Research, Analytics, Metrics and Reporting for Sustainability

18 BEVERAGE MANAGEMENT CONCENTRATION COURSES Introduction to Beer, Wine and Spirits The Art and Science of Mixology Bev Retailing, Distribution, Logistics Beer and Fermentation Intermediate Wines Spirits and Distillation Advanced Wine Knowledge

19 Culinary ASSET MANAGEMENT CONCENTRATION COURSES Corporate Finance & Risk Management Revenue Management Real Estate Finance Introduction to Asset Management Franchising and Management Contracts Bankruptcy, Takeover & Restructuring

20 SPORTS MANAGEMENT CONCENTRATION COURSES Business and Economics of Sports Management Sports Facilities Management Sports Marketing and Communication Sports Event Management Entrepreneurship, Sustainability and Social Responsibility in Sports Management Sports Management Law, Governance and Ethics *Real Madrid Partnership Opportunity

21 INTEGRATIVE SENIOR PROJECT: THE KENDALL ISP The most important experience I've gained from Capstone is that of putting myself outside of my comfort zone and managing a large group of people. I've had the opportunity to act as a group leader in other classes but never before on this scale-- it was very different from anything I've ever done before and I definitely learned where some of my strengths and weaknesses lie. Student, 2012 Capstone project» Business, Hospitality and Culinary seniors work as a team for six months to plan, design, and propose a mixed-use hotel, restaurant and retail development» Full concept statement and business plan presentation Actual presentation of a functioning restaurant to industry professionals, faculty and staff Development of a trade-show booth featuring décor mood boards, story boards, floor plans, documentation, etc. Opportunity to apply the culmination of their skills, knowledge, experience and education into a real world case study» Presented to Kendall community and industry experts Kendall College Confidential & Proprietary

22 CAREER OPPORTUNITIES IN HOSPITALITY MANAGEMENT Hotel General Manager Asset Manager Catering Director Rooms Division Manager Meeting Planner Restaurant General Manager Events Coordinator Hospitality Financial or Operations Consultant Amusement Park Manager Front Desk Manager Private Club Manager Food & Beverage Manager Hotel Sales & Marketing Director

23 FOODSERVICE IS THE LARGEST, MOST DIVERSE SECTOR OF THE HOSPITALITY INDUSTRY» In the U.S. alone, restaurant-industry sales are projected to total $632 billion in 2012 and equal four percent of the U.S. gross domestic product.*» The restaurant industry is projected to employ 12.9 million people in 2012, or nearly 10 percent of the U.S. workforce.» The global foodservice industry is projected to reach $2.2 trillion in revues by Restaurants Hotels Cruise ships Casinos * **

24 MEETING AND EVENT PLANNING - ONE OF THE FASTEST GROWING SEGMENTS OF THE HOSPITALITY INDUSTRY Employment of meeting and convention Employment planners of meeting, to grow 16% convention over the and event planners decade* is expected to grow 44% over the decade* The U.S. meeting industry directly supports 1.7 million jobs, $106 billion in GDP, $263 billion in spending, $60 billion in labor ** Corporations hire full-time meeting professionals Meeting professionals manage exhibitions, special events, weddings and other social functions, trade-shows and sporting events * **http://www.bls.gov/oco/oco036.htm

25 EXCEPTIONAL INTERNATIONAL OPPORTUNITIES» Kendall is part of Laureate International Universities A network comprising over 30,000 hospitality students recruited from 107 countries Laureate represents the world s largest provider of hospitality management education

26 STUDY AT BLUE MOUNTAINS INTERNATIONAL HOTEL SCHOOL IN AUSTRALIA Program Structure Quarters 1-4 at Kendall College Quarters 5-8 at Blue Mountains Quarters 9-12 at Kendall College Program cost comparable to Kendall s traditional program

27 OTHER LOCATIONS Or study in Switzerland, Spain, Germany, China, Mexico, Costa Rica or Brazil!

28 BENEFITS OF INTERNATIONAL EXPERIENCE» Since the U.S. ranks #1 in world traveler spending ($153 billion) and #2 in the share of world travelers (6.4%), gaining international experience is essential for graduates working in the U.S. hospitality industry. *» Sallie Mae s College Answer says International experience benefits those seeking careers in almost any field. Study abroad identifies you as informed, confident, self-sufficient, and able to learn quickly and adapt to changing conditions. **» A degree from Kendall can give you a critical international perspective whether you study abroad or in Chicago! * **

29 GRADUATE PLACEMENT Four Seasons Hotels & Resorts The Peninsula Group Choose Chicago The Chicago Yacht Club The East Bank Club Marriott International Fairmont Hotels & Resorts Camp Denali and North Face Lodge Global Hyatt Corporation Hilton Hotels Corporation Illinois Hotel & Lodging Association Kimpton Hotel & Restaurant Group Michigan Shores Country Club Starwood Hotels Lettuce Entertain You Enterprises Levy Restaurants

30 Alumni Profiles Dhruv Khanna 2009 graduate Food and Beverage (F&B) Manager concentration Park Hyatt, Washington DC Kendall was a fabulous experience while enjoying the great city of Chicago! It opens up variety of options within the hospitality industry in Chicago which is a great step into the world of super luxury hotels!. Perfect education and networking tool a must for every hospitality aspirant.

31 Alumni Profile Alumni Profiles Melissa Calahan 2013 graduate MICE concentration Meetings Assistant for the Center for Professional Development, American Bar Association Kendall College offered the academic challenge that other universities could not compete with. The expectation of the students prepares them hours and expectations of any job in hospitality.

32 Alumni Profile Alumni Profiles Jean-Luc Laramie 2012 graduate Hotel Management Concentration Kendall College taught me that there is a lot more to hospitality then just being hospitable. Through the classes offered I was able to start thinking outside my normal pattern and find solutions to problems that I would have never thought of before Kendall. I truly believe I would not have been able to advance in the industry as quickly as I have without the education I received from Kendall.

33 Alumni Profiles LeeAnn Brown 2006 graduate DIRECTOR OF PENKEY The Peninsula Hotels Hong Kong I am currently developing a new corporate initiative for The Peninsula Hotels that will soon be rolled out to each of our properties. If I could have written a dream job description for myself one year ago, this would be it.

34 WHY KENDALL SUMMARY Valued by Industry Professionals Number 1 in Chicago for preparing students Education and access to a top U.S. hospitality market Chicago as a learning laboratory International Orientation - Business curriculum with a hospitality focus - Learn with students from over 60 countries - Access to Swiss credentials - Exchange opportunities (e.g., Blue Mountain) - Global network of alums, schools, and faculty

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