Higher Education Mobile Application Buyers Guide. More than a simple app It s time to embrace a mobile strategy

Size: px
Start display at page:

Download "Higher Education Mobile Application Buyers Guide. More than a simple app It s time to embrace a mobile strategy"

Transcription

1 Higher Education Mobile Application Buyers Guide More than a simple app It s time to embrace a mobile strategy

2 Mobile is ubiquitous. It s fast moving. It s in demand. In addition to being nimble, your mobile strategy and solution need to be comprehensive and sustainable. Here are five fundamental requirements for bringing a long-term mobile solution to your campus. 1. Without integration, it s not really mobile 2. Serve all your mobile users, not just students 3. Sync mobile priorities with IT capabilities Want a quicker read? Jump to the checklist on the last page. 4. Calculate the real cost behind the cost 5. Build a sustainable solution 6. Buyers-guide checklist 2

3 1. Without integration, it s not really mobile Integration with enterprise systems is a step that most mobile initiatives will have to take sooner or later. EDUCAUSE 3 Mobile users expect much more than baseline apps like campus news and bus schedules. Outside of campus life, they are making purchases and depositing checks on their mobile devices. Likewise, they want to complete transactions for higher education on their phones and tablets, and they want a smooth user experience. According to EDUCAUSE, Users increasingly expect that mobile apps will allow them to do virtually everything their laptops can do (if not more), in a smooth, integrated experience. 1 Building apps for directories and maps is pretty straightforward. Enabling students to register for classes and pay their tuition bills from their phones and tablets is much more complex. It requires seamless single sign-on access to external web applications and core enterprise resource planning (ERP) applications, and appropriate levels of security. Providing this desired state can only be achieved with native integration with your ERP the complex core of all your student data and transactions. Enabling seamless two-way data transfer between your mobile solution and your ERP requires extensive knowledge of both solutions and integration expertise. Without this, you will likely have costly and complex one-off custom integrations that are not sustainable and that deliver an inconsistent user experience. Why take on all this work and risk when solutions for native integration between your ERP and a robust mobile solution are available off the shelf? Mobile is hot and growing, but users still spend a considerable amount of time on their laptops and PCs. According to Think with Google, 24 percent of interactions occur on PCs or laptops. 2 Total and seamless integration is the ticket to letting your users choose the screen that is most appropriate and comfortable for them Things You Should Know About Mobile App Development, EDUCAUSE, April The New Multi-Screen World Study; Think With Google, August Things You Should Know About Mobile App Development, EDUCAUSE, April

4 2. Serve all your mobile users, not just students Traditional students are not the only ones hooked on mobile devices. Your faculty, staff, and administrators depend on them, too. And don t forget your external audience. Prospective students, campus visitors, donors, community members, alumni, parents, and businesses want apps to interact with your institution. If your mobile solution is designed around your learning management system, you are neglecting a large portion of your population. Integrating it to your ERP gives you the flexibility to deliver self-service applications, like gift giving, to all your current and future users. Also, a single mobile solution makes it easy for users to find and take advantage of all your mobile apps; they won t get lost in the clutter of the app stores. Multiple downloads, especially those with a fee attached to them, generate bad feelings toward the institution and lead to lower usage. Providing native applications delivered through your institution s app also lets you optimize the mobile experience on all major operating systems. Otherwise, your users have hit-or-miss experiences some apps work well with their operating system, and others fall short. You can also control and reinforce your institution s brand. No more policing branding violations in legacy apps published by your athletic department, bookstore, and other departments. Needs and functionality change, so make sure your mobile solution has a good reporting tool. Google Analytics is the gold standard. Use it to measure how your mobile applications are being used and to influence plans for new functionality and future development. 4

5 90% of American adults have a cell phone 58% of American adults have a smartphone 42% of American adults own a tablet computer 4 4. Mobile Technology Fact Sheet, Pew Research Internet Project, January

6 3. Sync mobile priorities with IT capabilities You want your mobile solution up fast and you want it to be dynamic and sustainable. Your IT staff might be top notch, but building a mobile solution is time intensive, and maintaining it requires a long-term commitment. What happens when there is turnover? Where will mobile rank in the future on your institution s ongoing and ever-changing list of strategic priorities? A vendor has a whole team of people focused on supporting and evolving its mobile solution. Mobile solutions with cloud-configuration tools let non-technical staff (without coding knowledge) stand up your mobile app in hours or a day, not weeks or months. Staff can easily customize and build content and branding for all your campuses, colleges, and departments from a single point of setup with minimal time and effort, and avoid the nightmare of managing content in a jumble of legacy apps. With out-of-the-box, native integration to your ERP, the responsibility for keeping the solutions in sync and current with new user demands falls on your vendor, not your staff. Still need help? It s available from your vendor and the hundreds of higher education institutions that are successfully using the same mobile solution. 6

7 4. Calculate the real cost behind the cost Take some time to analyze the total cost of ownership for different approaches to building and maintaining a mobile solution. What is the real cost of taking your IT staff away from their core responsibilities to build and continually manage a mobile solution? Will other priorities be delayed? Business processes disrupted? Limited resources and staff turnover also will affect the success of your mobile deployment. What is the cost of a poor mobile launch or a do over to your institution s image? Free is not free, and it s not sustainable. Also weigh the time and cost of integrating your mobile app to your ERP. Some vendors claim they can integrate their mobile solution with your ERP inexpensively. However, most use unsupported legacy code interfaces or custom integrations that will require more services and more money whenever the app or ERP undergoes an update. What happens when the interfaces are not current and not working? Are unplanned outages and security gaps worth the cost savings? 7

8 5. Build a sustainable solution Mobile is central to the lives of your internal and external users, and the way you deliver and improve it influences their satisfaction and your image. Select a vendor with a mobile solution that will evolve with your institution. Research whether your vendor is keeping pace with delivery of new features and functionality. Check to see how many releases or updates they had in the last calendar year. Ask to review their roadmap for the future. What is their migration path to support both ERP and mobile app updates? Are they exploring emerging technologies such as augmented reality and integration with wearable technologies? If you are not satisfied with all the answers, step away from the table. 8

9 6. Buyersguide checklist Mobile solution must-haves: Delivers baseline apps out of the box Provides native integration to your ERP Enables seamless single sign-on access to external web applications Serves needs of all internal and external users; no coding required Delivers all mobile functionality in a single app, free of charge Provides optimal user experience on all major operating systems Puts you in control of branding Includes Google Analytics Can be deployed in a day, not weeks Provides thorough documentation, IT support, and a community of users Is supported by clear and defined migration path to support ERP and mobile updates Is backed by new features and functionality 9

10 Take the long view with Ellucian Mobile Used by more than 900 colleges and universities around the globe, Ellucian Mobile is the most widely adopted mobile solution for higher education. There are many pretenders, false claims, and hidden fees with other vendors solutions. With Ellucian Mobile, you get performance. More than 900 colleges and universities have chosen Ellucian Mobile because of its reliability, scalability, and continued evolution, making it the world s most trusted, most adopted mobile solution for higher education. About Ellucian Ellucian helps education institutions thrive in an open and dynamic world. Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,400 institutions in 40 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their potential through learning. To learn more, visit 10

11 Headquarters: 4375 Fair Lakes Court, Fairfax, Virginia 22033, USA Phone: Ellucian, Inc. All rights reserved. EEB-508

Develop a mobile-first strategy across your campus

Develop a mobile-first strategy across your campus Develop a mobile-first strategy across your campus Four ways to address mobile s big challenges An ebook for institutional decisionmakers 3 Introduction 4 Are your mobile solutions long term? 5 Are you

More information

Developing a mobile-first strategy across your campus

Developing a mobile-first strategy across your campus Developing a mobile-first strategy across your campus Today s evolving mobile technologies, coupled with students who often carry and use multiple mobile devices, calls for a flexible, affordable mobile

More information

Transaction Plan: Consolidating Payment Systems for Improved Efficiency, Security and Usability. May 2014. Sponsored By:

Transaction Plan: Consolidating Payment Systems for Improved Efficiency, Security and Usability. May 2014. Sponsored By: Transaction Plan: Consolidating Payment Systems for Improved Efficiency, Security and Usability May 2014 Sponsored By: Table of Contents Introduction... 2 Challenge 1: Transactions don t update to host

More information

How To Be An Integrated Omnichannel Retailer

How To Be An Integrated Omnichannel Retailer OMNICHANNEL RETAILING: FROM VISION TO REALITY Exploring how to meet the critical need for bringing superior anytime, anywhere shopping journeys to life For more information visit ncr.com or contact us

More information

Five ways to ensure success

Five ways to ensure success WHITE PAPER SERIES Enrollment management system implementation: Five ways to ensure success Enrollment management system implementation: Five ways to ensure success Introduction 1 #1: Begin with the end

More information

College Public Website

College Public Website College Public Website Richard Schumacher Manager, Technology Initiatives Workforce & Community Development Website Purpose Web content has two primary objectives: Communicate knowledge to the reader Make

More information

Top four benefits of automating travel and entertainment expenses

Top four benefits of automating travel and entertainment expenses Top four benefits of automating travel and entertainment expenses With integrated, mobile solutions and automated processes, institutions can improve travel and expense efficiency, increase compliance,

More information

Creating a Culture of Performance

Creating a Culture of Performance Creating a Culture of Performance Five ways to turn data into action, collaboration, and strategic outcomes an ebook for institutional leaders 3 Introduction A culture of high performance means 5 One Source

More information

5Before you invest. questions. in a CRM system, ask these. A CRM primer for savvy CIOs

5Before you invest. questions. in a CRM system, ask these. A CRM primer for savvy CIOs 5Before you invest in a CRM system, ask these questions A CRM primer for savvy CIOs Introduction Contents Question 1: Question 2: Question 3: Question 4: Question 5: Do we choose a generic enterprise-class

More information

Moving Beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform

Moving Beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform By Jorge García, TEC Research Analyst Executive Brief Technology Evaluation Centers Why a Corporate Mobile Approach? Organizations worldwide have come to rely on mobile devices, such as smartphones, tablets,

More information

HOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES

HOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES HOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES Intro According to a recent market study on be the main driver of total retail sales Embracing mobility the state of the retail sector that

More information

TUSCULUM COLLEGE. Ellucian Go: Installing and using the mobile application

TUSCULUM COLLEGE. Ellucian Go: Installing and using the mobile application TUSCULUM COLLEGE Ellucian Go: Installing and using the mobile application ABOUT THE ELLUCIAN GO MOBILE APPLICATION The Ellucian Go Mobile application allows students with iphones and Android smartphones

More information

Solving the Challenge of Lead Management Automation

Solving the Challenge of Lead Management Automation WHITE PAPER Solving the Challenge of Lead Management Automation How We Did It and What We Learned Table of Contents Background... 1 Business Challenges... 2 Adapting to Digital Marketing... 2 Developing

More information

KICK-START CLOUD VENTURES

KICK-START CLOUD VENTURES Contents SALESFORCE & CRM PRACTICE GROUP 3 MARKETING & CAMPAIGN MESSAGE ORCHESTRATION 4 FORCE.COM & ISV PARTNER INTEGRATED COLLABORATION & CAMPAIGN MANAGEMENT 4 MARKETING & OPERATIONAL MESSAGE ORCHESTRATION

More information

PIVOTAL CRM. CRM that does what you want it to do BROCHURE

PIVOTAL CRM. CRM that does what you want it to do BROCHURE PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect

More information

Helping students complete degrees on time and on budget

Helping students complete degrees on time and on budget WHITE PAPER SERIES Helping students complete degrees on time and on budget How effective degree planning drives student success and institutional funding Helping students complete degrees on time and on

More information

Meeting Today s Customer Needs with Internet Banking

Meeting Today s Customer Needs with Internet Banking Meeting Today s Customer Needs with Internet Banking 2011 First Data Corporation. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.

More information

SAP White Paper Enterprise Mobility. Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology

SAP White Paper Enterprise Mobility. Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology SAP White Paper Enterprise Mobility Best Practices for a Mobility Center of Excellence Keeping Pace with Mobile Technology Table of Contents 5 Executive Summary 6 Exploring a Mobility Center of Excellence

More information

2014 Mobile Devices Study

2014 Mobile Devices Study 2014 Mobile Devices Study HIMSS Analytics December 2014 1 Introduction The use of personal telecommunication mobile devices, such as smartphones and tablet computers, is pervasive in the United States.

More information

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility Your Guide to Cost, Security, and Flexibility What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility 10 common questions answered Over the last decade, cloud backup, recovery

More information

Cloud and Mobile Computing A Higher Education Perspective. Brian Stewart AVU ODL-PD Program Nairobi 16 th 2013

Cloud and Mobile Computing A Higher Education Perspective. Brian Stewart AVU ODL-PD Program Nairobi 16 th 2013 Cloud and Mobile Computing A Higher Education Perspective Brian Stewart AVU ODL-PD Program Nairobi 16 th 2013 Cloud What is Cloud Computing? Cloud computing is a model for enabling ubiquitous, convenient,

More information

Inspiring Learning Through Technology. JENZABAR elearning

Inspiring Learning Through Technology. JENZABAR elearning JENZABAR elearning Inspiring Learning Through Technology JENZABAR elearning JENZABAR elearning The LMS from the Higher Ed Technology Experts Jenzabar is more than just your technology partner. With decades

More information

Unified Communications-as-a-Service (UCaaS) for Video Conferencing

Unified Communications-as-a-Service (UCaaS) for Video Conferencing Unified Communications-as-a-Service (UCaaS) for Video Conferencing The proliferation of technology at a consumer level has been empowering. Laptops, tablets and smart phones now come equipped with extensive

More information

Improving and Measuring Mobile Engagement. Playbook for Higher Education

Improving and Measuring Mobile Engagement. Playbook for Higher Education Improving and Measuring Mobile Engagement Playbook for Higher Education Offering a Mobile App is One Thing Knowing how to build an engaging mobile app and measure its impact is another. The question for

More information

marketingcopilot Find Customers. Keep Customers.

marketingcopilot Find Customers. Keep Customers. The Marketing CoPilot Guide to understanding 4 main questions we tackle: 1. Do I need marketing automation? 2. What data should I have before I launch into marketing automation? 3. What roadmap should

More information

Accenture & NetSuite

Accenture & NetSuite Accenture & NetSuite Gray background is only to allow visibility of all elements on page. Delete as needed. Delivering High Performance Turn off NOTES in Layers menu to Through the Cloud eliminate these

More information

Driving Customer Experience Excellence

Driving Customer Experience Excellence Driving Customer Experience Excellence with Your Contact Center Bucher + Suter AG www.bucher-suter.com info@bucher-suter.com Bucher + Suter AG www.bucher-suter.com info@bucher-suter.com 55 It s increasingly

More information

Mobile Device Management

Mobile Device Management Mobile Device Management Complete remote management for company devices Corporate and personal mobile devices (commonly referred to as Bring Your Own Device, or BYOD) must be provisioned, configured, monitored,

More information

Chat Enhancements Optimize Customers Web Experience

Chat Enhancements Optimize Customers Web Experience Chat Enhancements Optimize Customers Web Experience Brands Realize Significant Benefits When Providing Automated Web Chat Support for Online Customers Executive Summary Chat, an effective interactive web

More information

21 Crucial Questions to Ask in Your Admissions CRM RFI. A resource from Fire Engine RED

21 Crucial Questions to Ask in Your Admissions CRM RFI. A resource from Fire Engine RED 21 Crucial Questions to Ask in Your Admissions CRM RFI Introduction Looking for an admissions CRM? Sending a Request for Information (RFI) is a great way to gather information about the vendor s company

More information

MOBILE SALES ENABLEMENT HOW TABLETS UNLOCK SALES OPPORTUNITIES

MOBILE SALES ENABLEMENT HOW TABLETS UNLOCK SALES OPPORTUNITIES MOBILE SALES ENABLEMENT HOW TABLETS UNLOCK SALES OPPORTUNITIES WHY MOBILE SALES ENABLEMENT IS IMPORTANT The rapid adoption of mobile devices has sales and marketing leaders reinventing how they go-to-market.

More information

Reduce IT Costs by Simplifying and Improving Data Center Operations Management

Reduce IT Costs by Simplifying and Improving Data Center Operations Management Thought Leadership white paper Reduce IT Costs by Simplifying and Improving Data Center Operations Management By John McKenny, Vice President of Worldwide Marketing for Mainframe Service Management, BMC

More information

KEY PHASES. In Creating a Successful Mobile App

KEY PHASES. In Creating a Successful Mobile App 1 KEY PHASES In Creating a Successful Mobile App Strategy Design Development Marketing Maintenance Developing a Plan for Success In a Competitive Environment 2 table of contents introduction... 3 Strategy...4

More information

My BackPack. Online Web Communities. Share data and communicate with your school s communities with My BackPack Web Portal.

My BackPack. Online Web Communities. Share data and communicate with your school s communities with My BackPack Web Portal. Online Web Communities My BackPack Share data and communicate with your school s communities with My BackPack Web Portal. Communication and access to data are crucial to the success and productivity of

More information

Creative Shorts: Twelve lifecycle management principles for world-class cloud development

Creative Shorts: Twelve lifecycle management principles for world-class cloud development Creative Shorts: Twelve lifecycle management principles for world-class cloud development Foundations for optimal development on and for the cloud A Creative Intellect Consulting Shorts Report Series (ALM)

More information

Tracking Success: Omni-Channel! Jimmy Bogroff! Director Digital Strategy - Oregonian Media Group!

Tracking Success: Omni-Channel! Jimmy Bogroff! Director Digital Strategy - Oregonian Media Group! 1 Tracking Success: Omni-Channel! Jimmy Bogroff! Director Digital Strategy - Oregonian Media Group! 2 Consumer Behavior is Moving Fast! More moments are mobile The ubiquity of smartphones means that ZMOT

More information

DRUPAL WEBSITE PLATFORM BUYER S GUIDE

DRUPAL WEBSITE PLATFORM BUYER S GUIDE THE DRUPAL WEBSITE PLATFORM BUYER S GUIDE 5 Steps to Selecting the Best Technology to Build, Launch, and Manage Your Drupal Site 1 The Drupal Website Platform Buyer s Guide EVERYTHING YOU NEED TO KNOW

More information

RESEARCH NOTE. Workplace Service. Hot Vendors in Content Management And Collaboration, 2013

RESEARCH NOTE. Workplace Service. Hot Vendors in Content Management And Collaboration, 2013 Author: Jim Lundy Hot Vendors in Content Management And Collaboration, 2013 Summary: Content management and collaboration continue to be in high demand in enterprises. Cloud delivery models give IT and

More information

GET AHEAD OF THE MOBILE HERD 5 BEST PRACTICES FOR MOBILE-OPTIMIZED MARKETING. ebook

GET AHEAD OF THE MOBILE HERD 5 BEST PRACTICES FOR MOBILE-OPTIMIZED MARKETING. ebook GET AHEAD OF THE MOBILE HERD 5 BEST PRACTICES FOR MOBILE-OPTIMIZED MARKETING ebook The THE race RACE to TO mobile MOBILE has HAS become BECOME a stampede A STAMPEDE The rate of mobile adoption has eclipsed

More information

Why New Business Development Needs Responsive Web Site Design

Why New Business Development Needs Responsive Web Site Design Why New Business Development Needs Responsive Web Site Design Not so long ago, people looking for information about a company or business would turn on their computer and start a search. Today, that same

More information

Ariett Purchasing & Expense Management. Go Paperless, Go Mobile, Go Easy.

Ariett Purchasing & Expense Management. Go Paperless, Go Mobile, Go Easy. Ariett Purchasing & Expense Management Use Ariett on Any Device Ariett Purchasing & Expense Management Ariett in the Microsoft Azure Cloud Microsoft Recently Published Case Study on Ariett Product Solutions

More information

The five questions you need to ask before selecting a Business Intelligence Vendor

The five questions you need to ask before selecting a Business Intelligence Vendor The five questions you need to ask before selecting a Business Intelligence Vendor Overview Over the last decade, Business Intelligence (BI) has been at or near the top of the list of many executive and

More information

Vulnerability Management

Vulnerability Management Vulnerability Management Buyer s Guide Buyer s Guide 01 Introduction 02 Key Components 03 Other Considerations About Rapid7 01 INTRODUCTION Exploiting weaknesses in browsers, operating systems and other

More information

MARKETING AUTOMATION & YOUR CRM THE DYNAMIC DUO. Everything you need to know to create the ultimate sales and marketing tool.

MARKETING AUTOMATION & YOUR CRM THE DYNAMIC DUO. Everything you need to know to create the ultimate sales and marketing tool. MARKETING AUTOMATION & YOUR CRM THE DYNAMIC DUO Everything you need to know to create the ultimate sales and marketing tool. Table of Contents Introduction...3 Chapter 1: What Is Marketing Automation?...4

More information

Addressing the BYOD Challenge with Okta Mobility Management. Okta Inc. 301 Brannan Street San Francisco, CA 94107. info@okta.

Addressing the BYOD Challenge with Okta Mobility Management. Okta Inc. 301 Brannan Street San Francisco, CA 94107. info@okta. Addressing the BYOD Challenge with Okta Mobility Management Okta Inc. 301 Brannan Street San Francisco, CA 94107 info@okta.com 1-888-722-7871 Executive Summary The Impact of BYOD BYOD can be a very polarizing

More information

MOBILE WHITE PAPER 2013 HOW THE MOBILE MAJORITY HAS SHAPED THE FUTURE OF OUR NATION S TOP COMPANIES.

MOBILE WHITE PAPER 2013 HOW THE MOBILE MAJORITY HAS SHAPED THE FUTURE OF OUR NATION S TOP COMPANIES. MOBILE WHITE PAPER 2013 HOW THE MOBILE MAJORITY HAS SHAPED THE FUTURE OF OUR NATION S TOP COMPANIES. SEPTEMBER 2013 THE MOBILE TIPPING POINT Here is a mobile trivia question for you: What device was released

More information

News in a Mobile World

News in a Mobile World News in a Mobile World About This Series The business of news continues to change at an astonishingly rapid pace. Like our local news partners, CNN must stay ahead of evolving consumer preferences, new

More information

Blackboard Customer Story

Blackboard Customer Story Blackboard Customer Story Contributor Jon Gold Director, Web Strategy & Design Website www.blackboard.com Industry Education Founded 1997 Headquarters Washington DC Markets served 19,000 clients in 190

More information

Turn Your Business Vision into Reality with Microsoft Dynamics SL

Turn Your Business Vision into Reality with Microsoft Dynamics SL Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution

More information

5 essential strategies the top human resource professionals use every day

5 essential strategies the top human resource professionals use every day 5 essential strategies the top human resource professionals use every day Smart talent decisions that make a big difference in recruiting, retention, and compliance on campus An ebook for chief human resource

More information

Accenture cloud application migration services

Accenture cloud application migration services Accenture cloud application migration services A smarter way to get to the cloud Cloud computing can help make your apps extraordinarily agile and scalable. You know this. Your competitors know this. And

More information

How To Get A Better At Developing An Application

How To Get A Better At Developing An Application Whitepaper Rethink application possibilities and align to desired business outcomes EALA results January 2014 2014 Avanade Inc. All rights reserved. Executive summary It s a new world of applications.

More information

A new Breed of Managed Hosting for the Cloud Computing Age. A Neovise Vendor White Paper, Prepared for SoftLayer

A new Breed of Managed Hosting for the Cloud Computing Age. A Neovise Vendor White Paper, Prepared for SoftLayer A new Breed of Managed Hosting for the Cloud Computing Age A Neovise Vendor White Paper, Prepared for SoftLayer Executive Summary Traditional managed hosting providers often suffer from issues that cause

More information

Using Google Analytics

Using Google Analytics Using Google Analytics Overview Google Analytics is a free tracking application used to monitor visitors to your website in order to provide site designers with a fuller knowledge of their audience. At

More information

Enhancing productivity. Enabling success. Sage CRM

Enhancing productivity. Enabling success. Sage CRM Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Building The Business Case For Launching an App Store

Building The Business Case For Launching an App Store Building The Business Case For Launching an App Store Why Telcos and ISPs are perfectly positioned to become the SaaS channel for their SMB customers This paper is intended to help ISPs and Telcos realize

More information

Ellucian CRM: platform overview

Ellucian CRM: platform overview Ellucian CRM: platform overview Enterprise-class, higher education-specific Built for higher education Ellucian CRM is designed for colleges and universities and provides higher education-specific business

More information

connecting lives connecting worlds

connecting lives connecting worlds adbglobal.com connecting lives connecting worlds personal TV Solution briefing Personal TV Solution Briefing Personal TV is an innovative and feature rich endto-end solution that enables operators and

More information

SAP Digital CRM. Getting Started Guide. All-in-one customer engagement built for teams. Run Simple

SAP Digital CRM. Getting Started Guide. All-in-one customer engagement built for teams. Run Simple SAP Digital CRM Getting Started Guide All-in-one customer engagement built for teams Run Simple 3 Powerful Tools at Your Fingertips 4 Get Started Now Log on Choose your features Explore your home page

More information

RBTE: Big themes from Europe s biggest Retail show

RBTE: Big themes from Europe s biggest Retail show RBTE: Big themes from Europe s biggest Retail show The Pierhouse team joined thousands of visitors, retailers and exhibitors at the Retail Business Technology Expo in London to discuss the challenges and

More information

DEMYSTIFYING THE CLOUD

DEMYSTIFYING THE CLOUD DEMYSTIFYING THE CLOUD GETTING THE MOST OUT OF OFFICE 365 & WINDOWS AZURE Pete Lee Michael Lee Aaron Saposnik Rachael Narel Agenda SWC Introduction Cloud Definition & Market Overview Solutions and Demos

More information

Re-platforming Your ecommerce Site

Re-platforming Your ecommerce Site Whitepaper Re-platforming Your ecommerce Site The Why and How of Transitioning to the Mozu Limitless Commerce Platform This whitepaper discusses the business imperatives for merchants to consider when

More information

Delivering Customer Delight... One Field Agent at a Time!

Delivering Customer Delight... One Field Agent at a Time! Delivering Customer Delight... One Field Agent at a Time! BORN for Field Service Management FieldOne Sky - Enterprise Field Management Solutions The most advanced, comprehensive and adaptable enterprise

More information

Reinventing retail: What Businesses Need to. Walker Sands 2014 Future of Retail Study

Reinventing retail: What Businesses Need to. Walker Sands 2014 Future of Retail Study Reinventing retail: What Businesses Need to Know for 2014 Walker Sands 2014 Future of Retail Study Walker Sands 2014 Future of Retail Study examines changing trends and consumer behaviors in retail. Based

More information

The 7 Tenets of Successful Identity & Access Management

The 7 Tenets of Successful Identity & Access Management The 7 Tenets of Successful Identity & Access Management Data breaches. The outlook is not promising. Headlines practically write themselves as new breaches are uncovered. From Home Depot to the US Government

More information

UNILY FOR SHAREPOINT ONLINE

UNILY FOR SHAREPOINT ONLINE The World s Largest SharePoint Product and Resource Directory UNILY FOR SHAREPOINT ONLINE A superior 5 star product. SharePoint Online has never looked better Product Reviewed by Ron Charity January 2015

More information

Cloud Computing. Exclusive Research from

Cloud Computing. Exclusive Research from 2014 Cloud Computing Exclusive Research from Cloud Computing Continues to Make Inroads Companies are expanding their use of cloud as they work through implementation and organizational challenges Cloud

More information

Top Practices To Boost Your Law Firm Leads

Top Practices To Boost Your Law Firm Leads Top Practices To Boost Your Law Firm Leads Boost Your Leads It doesn t matter the legal field you specialize in personal injury, bankruptcy, real estate, family law you probably don t have the time to

More information

Responsive Web Design. vs. Mobile Web App: What s Best for Your Enterprise? A WhitePaper by RapidValue Solutions

Responsive Web Design. vs. Mobile Web App: What s Best for Your Enterprise? A WhitePaper by RapidValue Solutions Responsive Web Design vs. Mobile Web App: What s Best for Your Enterprise? A WhitePaper by RapidValue Solutions The New Design Trend: Build a Website; Enable Self-optimization Across All Mobile De vices

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Developing Mobile Apps for the Enterprise Splitware Mobility Platform Vs. Custom Build

Developing Mobile Apps for the Enterprise Splitware Mobility Platform Vs. Custom Build make IT mobile White Paper Developing Mobile Apps for the Enterprise Splitware Mobility Platform Vs. Custom Build By Nasrin Azari President, Mobile Reach Introduction 1 Native vs. HTML5 Mobile Apps 2 Building

More information

10 THOUGHTS ON EVALUATING A FIELD SERVICE AUTOMATION SOLUTION

10 THOUGHTS ON EVALUATING A FIELD SERVICE AUTOMATION SOLUTION WHITE PAPER 10 THOUGHTS ON EVALUATING A FIELD SERVICE AUTOMATION SOLUTION INTRODUCTION The availability, low cost and ubiquity of mobile devices and mobile networks has fostered a revolution in how field

More information

Schenectady City School. Request for Proposal for Website Design and Content Management System RFP #0620 16

Schenectady City School. Request for Proposal for Website Design and Content Management System RFP #0620 16 Schenectady City School District Request for Proposal for Website Design and Content Management System RFP #0620 16 Proposals to be received: Time: 9am Date: June 20, 2016 Place: Schenectady City School

More information

Shaping Your IT. Cloud

Shaping Your IT. Cloud Shaping Your IT Cloud Hybrid Cloud Models Enable Organizations to Leverage Existing Resources and Augment IT Services As dynamic business demands continue to place unprecedented burden on technology infrastructure,

More information

IT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud

IT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud IT Enterprise Services Capita Collaboration Suite Unified Communications in the Cloud Empower your people to engage and innovate Ready to transform the way you work? Imagine your enterprise truly connected;

More information

Industry Overview SAP FOR HIGHER EDUCATION & RESEARCH

Industry Overview SAP FOR HIGHER EDUCATION & RESEARCH Industry Overview SAP FOR HIGHER EDUCATION & RESEARCH DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. You don t run a generic business. So why use generic solutions? SAP for

More information

A Buyer s Guide to Business Management Software for Media and Publishing Companies

A Buyer s Guide to Business Management Software for Media and Publishing Companies A Buyer s Guide to Business Management Software for Media and Publishing Companies Table of Contents Introduction 3 How to Evaluate Business Management Systems 5 1. Outcome #1: Gain Visibility Into Your

More information

Mobile Strategy for Binghamton University

Mobile Strategy for Binghamton University Mobile Strategy for Binghamton University Binghamton University Mobile Strategy 1.1 Introduction Mobile phones will overtake PCs as the most common Web access devices worldwide by 2013. Gartner Group (one

More information

The Consumer Is Not a Moron, She s An Individual

The Consumer Is Not a Moron, She s An Individual The Consumer Is Not a Moron, She s An Individual How To Get Started On Individualized Marketing October 2014 VIEWPOINTS The Consumer Is Not a Moron, She s An Individual How To Get Started on Individualized

More information

OMNI-CHANNEL MARKETING. Top 9 Questions

OMNI-CHANNEL MARKETING. Top 9 Questions OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is

More information

The Advantages of Being Sensive and Mobile

The Advantages of Being Sensive and Mobile Four vital moves to ensure your mobile strategy is responsive Adobe Responsive Development Guide June 2015 Four vital moves to ensure your mobile strategy is responsive Table of contents Responsive matters

More information

How to Select the Right Remote Support Tool

How to Select the Right Remote Support Tool How to Select the Right Remote Support Tool A practical guide for the professional help desk. Executive Summary A transformation of the workforce has altered end user expectations and business needs, driving

More information

/// FRICTIONLESS BUSINESS USING I.T. TO STREAMLINE OPERATIONS

/// FRICTIONLESS BUSINESS USING I.T. TO STREAMLINE OPERATIONS WHITE PAPER /// FRICTIONLESS BUSINESS USING I.T. TO STREAMLINE OPERATIONS To move fast in today s market companies must work to remove areas of friction that slow their business down. A key element to

More information

Stop Your Website Sending Your Customers to Your Competition. Move Your Business to the Cloud Cost-Effectively

Stop Your Website Sending Your Customers to Your Competition. Move Your Business to the Cloud Cost-Effectively Stop Your Website Sending Your Customers to Your Competition Move Your Business to the Cloud Cost-Effectively What we will cover today Web Common web mistakes What SEO really is Cloud Common myths about

More information

So MUCH MORE Than School Management Software!

So MUCH MORE Than School Management Software! So MUCH MORE Than School Management Software! Serving Over 3,000 Private Schools is... Powerful Provides Over 15 Years of Experience Delivers Over 300 Core Features Serves More Than 3,000 Schools Offers

More information

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008 SAP Solutions for Small Businesses and Midsize Companies Press Fact Sheet March 2008 Small businesses and midsize companies (SME) are facing greater competition than ever across diverse industries. With

More information

Responsive Design Justification Document

Responsive Design Justification Document Responsive Design Justification Document As the internet and smartphones evolve the need for a mobile website has become vital. Not all mobile sites are created equal, the Responsive Design approach is

More information

email management solutions

email management solutions Safeguard business continuity and productivity with Mimecast email management solutions Computacenter and Mimecast in partnership Expert software solutions Computacenter and Mimecast help organisations

More information

THOUGHT LEADERSHIP PAPER

THOUGHT LEADERSHIP PAPER THOUGHT LEADERSHIP PAPER How to develop successful mobile applications for your business As consumers we increasingly expect information and services to be available wherever we are and on whatever device

More information

Is your Business Mobile-Ready? A quick audit to check your business website is mobile-ready

Is your Business Mobile-Ready? A quick audit to check your business website is mobile-ready Is your Business Mobile-Ready? A quick audit to check your business website is mobile-ready Last year, Google earned $2.5 billion in annual revenue from mobile advertising (Source: Google) What s inside?

More information

TRENDS DISRUPTING Enterprise Content Management. Why Legacy ECM Systems Are Being Left Behind And A New Approach Is Needed

TRENDS DISRUPTING Enterprise Content Management. Why Legacy ECM Systems Are Being Left Behind And A New Approach Is Needed 4 TRENDS DISRUPTING Enterprise Content Management Why Legacy ECM Systems Are Being Left Behind And A New Approach Is Needed Introduction Content is the currency that moves business. So many of the insights

More information

ScienceLogic vs. Open Source IT Monitoring

ScienceLogic vs. Open Source IT Monitoring ScienceLogic vs. Open Source IT Monitoring Next Generation Monitoring or Open Source Software? The table below compares ScienceLogic with currently available open source network management solutions across

More information

Be here, be there, be everywhere. Empowering your people through video collaboration

Be here, be there, be everywhere. Empowering your people through video collaboration Be here, be there, be everywhere Empowering your people through video collaboration Video collaboration Face to face, place to place - seeing is believing Video collaboration is a fast and effective way

More information

Appscend Mobile Platform Presentation Enterprise Solutions Whitepaper

Appscend Mobile Platform Presentation Enterprise Solutions Whitepaper Appscend Mobile Platform Presentation Enterprise Solutions Whitepaper The VAP License Appscend s Value Added Partner license is the best solution for large organizations in need of a unified mobile platform

More information

Mobile App Development: Define Your Strategy with A Fast Five-Point Checklist

Mobile App Development: Define Your Strategy with A Fast Five-Point Checklist Mobile App Development: Define Your Strategy with A Fast Five-Point Checklist There is definitely a need to mobilize. And it needs to happen yesterday. It s no surprise then that many feel there isn t

More information

A Leadership Guide to Mobile Collaboration/BYOD. Sponsored by

A Leadership Guide to Mobile Collaboration/BYOD. Sponsored by A Leadership Guide to Mobile Collaboration/BYOD Sponsored by By Michael Finneran, president, dbrn Associates E nterprises are witnessing a fundamental change in the workplace driven by mobility, social/collaborative

More information

SUCCESS FACTORS IN SELECTING THE RIGHT TICKETING SYSTEM

SUCCESS FACTORS IN SELECTING THE RIGHT TICKETING SYSTEM 10 SUCCESS FACTORS IN SELECTING THE RIGHT TICKETING SYSTEM What You Need to Know THE NEXT DIMENSION IN TICKETING SOLUTIONS SERVICES SUPPORT STRATEGY YOU VE BEEN CHARGED WITH FINDING A NEW TICKETING SOLUTION

More information

When did you first build your current ecommerce platform? Or when did you last upgrade or replatform?

When did you first build your current ecommerce platform? Or when did you last upgrade or replatform? Technological advances and social networking continue to transform the online shopping experience. Meanwhile shoppers expectations are set by the best-of-breed ecommerce sites they frequently visit. That

More information