Business Continuity Planning

Size: px
Start display at page:

Download "Business Continuity Planning"

Transcription

1 WWW. BASILDON. GOV. UK A guide to Business Continuity Planning Would your business survive a crisis?

2 FOREWORD The Civil Contingencies Act 2004 introduced a responsibility on all local authorities to raise the awareness of their local business community to the importance of Business Continuity Management (BCM). The district of Basildon is the commercial and business hub of South Essex, accounting for almost a quarter of the manufacturing output for Essex. There are approximately 3,800 businesses in Basildon employing nearly 70,000 people. Basildon District Council prepared this booklet to provide general information about BCM. It was distributed to all registered businesses in the district during This revised edition is available on the Council s website at Revised May 2008

3 What is business continuity management all about? To safeguard your employees and your business interests it is important to consider how you would continue to operate if faced with a disruption. The main objective of Business Continuity Management is to provide a planned approach to the recovery of a business which has been affected by a business interruption and help minimise the impact on your employees, customers and reputation. Business interruption can take many forms and can happen to any business irrespective of size, from a large enterprise employing a number of staff, to a family-run corner shop. The effects would largely be the same, potentially threatening the survival of your business. Poignant examples include the adverse impact on the local business community which resulted from the oil tank fires at Buncefield, the Manchester bombings and the Boscastle floods. A basic part of BCM is the preparation of a Business Continuity Plan. Although developing a plan requires careful preparation, it is not difficult and need not be expensive. The time spent however, is a worthwhile investment that will ensure the safety and protection of your staff and increase the likelihood of your business surviving a crisis or business interruption. HOW DO I GO ABOUT IT? The development of a BCM plan can be explained in six progressive stages: STAGE 1 Define the most likely causes that could disrupt your business. Define the likely crises which could affect your business and assess the likelihood of each crisis occurring. It would of course be a major undertaking to have a separate plan for each and every potential crisis that your business could face, but a carefully written general plan can usually be adapted to suit most circumstances.

4 Common small business crises could include: Fire/Flood Explosion/Terrorism threat Denial of access to your premises Legal/regulatory action Utilities failure Burglary/Vandalism Staff sickness or absence Key supplier failure Understanding the disruptions and the type of crisis that could have a detrimental affect on the running of your business is vital when developing your plan. Take time to identify them and rank them in order of likelihood and importance. identify them and rank them in order of likelihood and importance. STAGE 2 Prioritise your business functions To be able to develop an effective plan it is essential that you clearly understand all aspects of your business, their inter-relationships and, if appropriate, the respective priority you would place on each in terms of recovery if you were faced with limited choices or resources. These are usually the areas your business relies on most and which are exposed to the greatest degree of risk. Systematically go through each priority function and take a practical approach to dealing with each of the previously identified threats that your business may face. Follow the same procedure for each: Assign ownership of the function Identify threats and resources available Develop contingency plans and procedures to deal with them

5 Premises and equipment Your normal working premises are likely to be critical to your business and are often taken for granted. Consider the impact that major damage to, or the destruction of, your premises would have. The same applies to critical machinery and equipment. If an essential piece of equipment or machinery were stolen how would it affect your business? You should think about the following issues: - Would you be able to easily and quickly inform your employees and customers of the disruption to your business? Would you be able to operate during the time that your premises were out of action? Would you be able to make alternative arrangements to ensure that your regular customers are kept happy? How long would your customers be prepared to wait for you to resume your operation before they look elsewhere? Remember your customers and clients are key to business success, if you don t or can t look after them, your competitors will. Some situations are relatively easy to deal with. Regularly maintained fire and security systems, maintaining a data backup system off site and a spare mobile phone (with credit) are just a few simple steps that go a long way to safeguarding your business and assist in recovery following a crisis. The scope and level of your insurance arrangements should be regularly checked, reviewed and up-dated. Indeed your insurance company could be a good source of advice. Staff Losing key people or injury to staff are risks that are often overlooked. The success of any business is often heavily dependent on the skill and availability of its workforce.

6 If a key member of staff went to work for your biggest competitor, how much of an affect would that have on your business? If your employees lottery syndicate came up and most of your staff left immediately, would you be able to survive? Regularly assess workplace risks and ensure that all employees are aware of workplace hazards and your related risk assessments and control measures. Make sure that specialist skills are not just held by one person and arrange training to ensure other staff can provide cover. Telecommunications and Information Technology (IT) Most businesses rely on computers to some extent, but while some will only use them for processes such as accounting or communication, others will base their whole business on them. Telephones are equally important. What would happen if your computer or telephone system failed and you did not have a plan in place to deal with it? Would your business still be able to operate? Would you be able to contact your customers or suppliers? Would you still have access to important data stored electronically? What alternatives could you arrange and how long would it take? What can you do to make sure that you can access vital information even if your computer is stolen or destroyed? Your working environment Incidents in recent years have illustrated all too clearly the affect that natural disasters can have on a business. For example localised flooding has affected thousands of businesses some of which never recover. Are your business premises in an area, which could be liable to flooding?

7 Is there an alternative location from which you could operate temporarily? How long would it take you to recover from a serious flood? How would you continue to provide a service to your customers and continue to pay your employees at the same time? Are you up to date with new and proposed legislation that could affect your business and increase your costs? STAGE 3 Writing your plan To assist you in writing your Business Continuity Plan, a template has been included with this guide. It can be tailored to suit individual businesses by removing or adding parts as necessary. Use it as a starting point. Your plan, if carefully written, will ensure that you are prepared for the worst identified situations that could keep your business from operating. It does not need to be a complex document. It need only include the most critical business processes. The important thing is to safeguard those processes that will keep you in business while things get back to normal. You may wish to consider meeting with other businesses to discuss a system where each can provide mutual assistance to the other in the event of a crisis. STAGE 4 Communication and availability of your plan Once you have written your plan: Ensure that all those involved in responding are aware of their responsibilities and what is expected of them. Ensure that those who have specific tasks have the resources to carry them out. Make sure that all those involved understand the plan and

8 the part that others play in implementing it. Ensure that copies of your plan are held off-site and that those with specific responsibilities have their own copy. STAGE 5 Put your plan to the test Once the plan has been agreed and written, carry out a simulated test to ensure that it works. This will also expose any flaws and ensure that those involved understand their roles and responsibilities. Do not wait for a crisis to see if your plan works. STAGE 6 Update the plan regularly Carry out periodic reviews of the plan to ensure that only relevant and accurate information is contained in it and ensure that your key staff are aware of the changes. Emergency Pack You may wish to consider putting an emergency pack together, which could contain such items as a copy of the plan, a spare mobile phone and charger, torch etc. Some businesses have found it invaluable in the early stages of any disruption.

9 WHAT ELSE SHOULD I KNOW? Business Continuity Plan Start Now You never know what tomorrow can bring, so take steps now to ensure that your business survives in a crisis. Take the time to assess the risks and design a recovery procedure. Remember - fail to plan and you plan to fail. Suppliers Do your suppliers have a Business Continuity Plan? Can they continue to supply in a crisis? What happens to your customers in this case? Think about alternative suppliers. Your customers buy from you not your suppliers. Consider the implications events similar to those below could have had on your business. Buncefield Oil Tank Fire Disaster 2005 In all, over 400 businesses were unable to use their business premises, leaving 25,000 employees either unable to work or working from alternative locations. The local Chamber of Commerce warned that the explosion could eventually cost business and local authorities 1 billion. Manchester Bombing 1996 Following the Manchester bombing in 1996, 80% of those businesses affected by it that did not have a Business Continuity Plan in place, either failed to reopen or ceased trading within 18 months of re-opening.

10 EXAMPLE - BUSINESS CONTINUITY PLAN Immediate Action This business plan is based on a major incident such as the destruction of the building. It can be easily adapted for less severe situations, in which case it may not be necessary to complete all the initial tasks below: 1 Alert key members of staff 2 Agree with key staff the activities needed and implement recovery plan 3 Advise other staff of when and where to report 4 Notify key contacts (suppliers/customers) 5 Establish the immediate business needs 6 Maintain a log of all decisions /events / action taken 7 Consider working arrangements for staff 8 Notify your insurers 9 Alert IT contact (if necessary) COMPANY DETAILS Staff Contact Numbers NAME HOME MOBILE OTHER Plan Distribution List COPY NUMBER NAME LOCATION

11 Business Contact List This list contains details of important business contacts. Where it is necessary for personal contact to be made, it will include key customers and key suppliers. COMPANY CONTACT NAME TELEPHONE NUMBERS Action Plan This plan contains a list of tasks that are essential to the successful recovery of the business. TASK DETAIL INSTRUCTIONS/CONTACT NUMBERS COMPLETED

12 Alternative Suppliers COMPANY CONTACT CONTACT NUMBERS Key Business Functions (In order of priority) Offsite Recovery Location LOCATION CONTACT NAME CONTACT NUMBERS Back Up Information / Equipment BACK UP COMPUTER RECORDS / DATA LOCATION: CRITICAL PAPER RECORDS / INFORMATION LOCATION: EMERGENCY PACK LOCATION:

13 Cascade This list ensures that all key members of staff are contacted and made aware of the incident, make sure that a record of all those contacted and those not contacted is kept. will contact: NAME NUMBERS will contact: NAME NUMBERS Initial Recovery Log Maintaining this log will provide a record of all events, actions/decisions taken, it should include the names of those instructed, timings and actions taken. DATE TIME INFORMATION / DECISIONS / INSTRUCTIONS / ACTIONS INITIALS

14 TOP TEN TIPS 1. Back up data regularly and store copies off site in a secure place. Low cost back up options include CD writers or DAT tape recorders. Practise restoring the data in an IT system other than your own to ensure it works. 2. Ensure that important paper documents, such as contracts and employee information, are protected. Make copies and use fire resistant and waterproof storage containers. 3. Keep a list of contact details for your staff, customers and suppliers off site so that you can contact them in the event of an incident. Also keep a list of emergency contacts for staff. 4. Be clear about what your insurance policies cover and what they don't so that there are no nasty surprises when you subsequently make a claim. Keep copies of the relevant policies off site so that you know immediately what to do in the event of an incident. 5. Review your insurance cover regularly to ensure it keeps pace with any changes in the business. 6. Identify your business critical activities and set out the tasks needed to restore them and resume trading off site. Identify the core resources that support your critical activities and consider how you would source replacements. 7. Have an emergency pack which will include your business recovery plan, as well as a first aid kit, mobile telephone, and masks to protect against fumes and dust. 8. Make an inventory of equipment, materials, products and any other assets to give you an overview of the business. This will make it easier to work out losses and identify gaps in core resources after an incident. 9. Make arrangements for a temporary base - you may not be able to operate from your existing premises for weeks or even months, depending on the type of disaster. Remember any site must comply with health and safety rules. 10. Test the feasibility of your plan and review it once a year to keep it current. Tasks in the plan should be assigned to designated people. Being organised is a vital part of incident recovery.

15 FURTHER ADVICE / INFORMATION This leaflet is designed to raise your awareness and provide some basic information to help you start thinking about BCM. You can find extensive additional information on this subject from the following sources: Business Continuity Institute Business Continuity (City of London website) Business Link for London - Independent advice and information for small businesses Business Link - Prepare your Business for Disaster DTI - Information for Business London Chamber of Commerce and Industry London First - Business membership organisation involved in promoting and improving London MI 5 - Security Advice for Businesses Small Business Service UK Resilience - Communicating Risk, a toolkit You can also try contacting your insurance company who may be able to provide additional information, support or guidance. For issues arising from this brochure please contact: Barry Rowswell Principal Emergency Planning & Business Continuity Advisor Basildon District Council Business Strategy, Policy and Performance Basildon Centre, St Martins Square, Basildon, Essex, SS14 1DL Tel:

16 BUSINESS CONTINUITY PLAN START NOW You never know what tomorrow can bring, so take steps now to ensure that your business survives in a crisis. Take the time to assess the risks and design a recovery procedure. Remember - fail to plan and you plan to fail. Acknowledgements Thanks to Chelmsford Borough Council and Maldon District Council for making earlier versions of a similar leaflet available, and to Tony Thompson, British Red Cross, for the cover photograph. PRODUCED BY MARKETING AND COMMUNICATIONS BASILDON DISTRICT COUNCIL 225PLG 08 MAY 2008

Would Your Business survive a crisis?

Would Your Business survive a crisis? Would Your Business survive a crisis? A guide to business continuity Planning. Emergency Planning in Partnership Page 1 A guide to Business Continuity Planning. The main objective of a Business Continuity

More information

A GUIDE TO BUSINESS CONTINUITY PLANNING

A GUIDE TO BUSINESS CONTINUITY PLANNING A GUIDE TO BUSINESS CONTINUITY PLANNING Introduction The Civil Contingencies Act 2004 places a duty on Local Authorities to ensure that local businesses and voluntary sector organisations in their area

More information

BUSINESS CONTINUITY GUIDE FOR SMALL BUSINESSES

BUSINESS CONTINUITY GUIDE FOR SMALL BUSINESSES INTRODUCTION BUSINESS CONTINUITY GUIDE FOR SMALL BUSINESSES Organisations that have a business continuity capability are far more likely to survive the effects of a major incident than those that don t.

More information

Coping with a major business disruption. Some practical advice

Coping with a major business disruption. Some practical advice Coping with a major business disruption Some practical advice Coping with a major business disruption What is business continuity? Business continuity planning (BCP) is a management process that helps

More information

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire 1 What is Business Continuity? Business Continuity is a planning process which provides a framework to ensure the resilience of

More information

The 10 Minute Business Continuity Assessment

The 10 Minute Business Continuity Assessment How would your business cope if an emergency evacuation was needed and you couldn t return for a week, or it suffered a serious flood? What would you do if a staff syndicate quit their jobs after winning

More information

Business Continuity Management For Small to Medium-Sized Businesses

Business Continuity Management For Small to Medium-Sized Businesses Business Continuity Management For Small to Medium-Sized Businesses Produced by NORMIT and Norfolk County Council Resilience Team For an electronic copy of this document visit www.normit.org Telephone

More information

BUSINESS CONTINUITY PLANNING

BUSINESS CONTINUITY PLANNING BUSINESS CONTINUITY PLANNING PureCNS Information Leaflet 001 August 2014 Introduction Organisations that have a business continuity capability are far more likely to survive the effects of a major incident

More information

Business Continuity Plan Template

Business Continuity Plan Template Business Continuity Plan Template Disclaimer This publication has been produced to provide a guide for people anticipating going into business and for business owners. It should not be regarded as an

More information

Review your insurance cover regularly to ensure it keeps pace with any changes in the business.

Review your insurance cover regularly to ensure it keeps pace with any changes in the business. Top Tips On Disaster Recovery Would you be able to recover if your business suffered a major incident that affected trading? Fires, floods, gas explosions, terrorist attacks, theft and sabotage could all

More information

BUSINESS CONTINUITY PLAN (TEMPLATE)

BUSINESS CONTINUITY PLAN (TEMPLATE) BUSINESS CONTINUITY PLAN (TEMPLATE) (Organisation Details : insert text here to include name, logo etc.) Date of Plan: Last updated on: Amendments: please notify (insert name) 1 PREFACE Business Continuity

More information

Business Continuity. Introduction. Safer Business - Better Health. Issue date - December 2007

Business Continuity. Introduction. Safer Business - Better Health. Issue date - December 2007 Business Continuity Business Continuity Safer Business - Better Health Issue date - December 2007 Introduction Would your business survive if it was affected by a major incident or circumstances beyond

More information

BUSINESS CONTINUITY PLAN (TEMPLATE)

BUSINESS CONTINUITY PLAN (TEMPLATE) Appendix J BUSINESS CONTINUITY PLAN (TEMPLATE) (Michigan Healthcare Professionals, PC: insert text here to include name, logo etc.) Date of Plan: Last updated on: Amendments: please notify (insert name)

More information

Business Continuity Planning Assessment

Business Continuity Planning Assessment Business Continuity Planning Assessment www.cheshirefire.gov.uk Every business is at risk of disruption from a variety of threats, as well as fire, these threats can include flood, loss of power or even

More information

BUSINESS CONTINUITY ASSESSMENT CHECKLIST

BUSINESS CONTINUITY ASSESSMENT CHECKLIST BUSINESS CONTINUITY ASSESSMENT CHECKLIST This assessment checklist will help you put your business continuity plan together. The assessment has been split into sections for ease of reference. Document

More information

ASSESSMENT PLANNING SELF BUSINESS CONTINUITY OXFORDSHIRE FIRE & RESCUE SERVICE

ASSESSMENT PLANNING SELF BUSINESS CONTINUITY OXFORDSHIRE FIRE & RESCUE SERVICE ive.u.co k PLANNING SELF l 5a 36 BUSINESS CONTINUITY ASSESSMENT Every business is at risk of disruption. The risks come in many forms. Some, like severe weather, river flooding, fuel shortages and flu

More information

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK BUSINESS CONTINUITY MANAGEMENT FRAMEWORK Document Author: Civil Contingencies Service - Authorised by the CCS Joint Management Board - Version 1.0. Issued December 2012 Page 1 FRAMEWORK STATEMENT Business

More information

Business continuity strategy

Business continuity strategy Business continuity strategy 2009 2012 Table of contents 1 Why this strategy is needed 3 2 Aim of the strategy 4 3 Our approach to business continuity 4 PROCESS 4 STRUCTURE 5 DOCUMENTATION 6 DISRUPTION

More information

It s the Business! Business continuity considerations for all organisations

It s the Business! Business continuity considerations for all organisations It s the Business! Business continuity considerations for all organisations It ll never happen to me That s what they all say isn t it? But it happens a lot more than you d think. Statistics show that

More information

Promoting Business Continuity

Promoting Business Continuity SUSSEX LOC Promoting Business Continuity G R OUP S U SSEX LOCAL AUTHORITYEMERGENCY PLA NNING SUSSEX LOCALA UTHORITY EME RGEN CY P LANNING GROU P A L AUTHORITY EME RGENCY PLANNIN G GROUP Sussex Local Authority

More information

Business Continuity Planning. A guide to loss prevention

Business Continuity Planning. A guide to loss prevention Business Continuity Planning A guide to loss prevention There are many statistics quoted about the effect that a lack of planning for a disaster has on a business. What s certain is that any unplanned

More information

Business Continuity Plan Toolkit

Business Continuity Plan Toolkit Business Continuity Plan Toolkit March 2015 1 Contents The Template instructions for use... 2 Introduction... 3 What is the purpose of this toolkit?... 3 Why do you need a Business Continuity Plan?...

More information

Business Continuity. Is your Business Prepared for the worse? What is Business Continuity? Why use a Business Continuity Plan?

Business Continuity. Is your Business Prepared for the worse? What is Business Continuity? Why use a Business Continuity Plan? Business Continuity Is your Business Prepared for the worse? Major emergencies can develop suddenly without warning. Situations can threaten and disrupt your business and impact upon you and your staff.

More information

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015 Business Continuity Management Governance Frank Higgins Abu Dhabi March 2015 Different Names Same Concept BCM (Business Continuity Management) BSI 25999 IPOCM (Incident Preparedness & Operational Continuity

More information

80% of businesses affected by a major incident close within a month.

80% of businesses affected by a major incident close within a month. Business Continuity Management Promotion A Template for Commercial & Voluntary Organisations Could your business safely handle a major crisis to its operations with a loss of Staff, Premises, Technology,

More information

Business Continuity Planning

Business Continuity Planning Business Continuity Planning Assistance for Young Enterprise Business Continuity Planning for small to medium-sized businesses This information will guide you through some steps that could help your business

More information

Each section has handy hints and advice on completing your plan along with links to further information which you can download and print.

Each section has handy hints and advice on completing your plan along with links to further information which you can download and print. Information on business continuity plans for businesses with 10 or fewer employees You will find that it is quick, easy and inexpensive to create a business continuity plan. This is a basic five-step guide

More information

PROMOTING BUSINESS CONTINUITY. Greater Manchester Local Authority Business Continuity Group

PROMOTING BUSINESS CONTINUITY. Greater Manchester Local Authority Business Continuity Group PROMOTING BUSINESS CONTINUITY Greater Manchester Local Authority Business Continuity Group What is Business Continuity? Business Continuity is a planning process, which provides a framework for ensuring

More information

BUSINESS CONTINUITY MANAGEMENT POLICY

BUSINESS CONTINUITY MANAGEMENT POLICY BUSINESS CONTINUITY MANAGEMENT POLICY AUTHORISED BY: DATE: Andy Buck Chief Executive March 2011 Ratifying Committee: NHS Rotherham Board Date Agreed: Issue No: NEXT REVIEW DATE: 2013 1 Lead Director John

More information

Business Continuity Business Continuity Management Policy

Business Continuity Business Continuity Management Policy Business Continuity Business Continuity Management Policy : Date of Issue: 28 January 2009 Version no: 1.1 Review Date: January 2010 Document Owner: Patricia Hughes Document Authoriser: Tony Curtis 1 Version

More information

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005 Disaster Recovery Tips for business survival A Guide for businesses looking for disaster recovery November 2005 Page 1 of 9 Introduction The aim of this paper is to highlight the importance of having a

More information

Business Continuity Planning advice for Businesses with 50-250 employees

Business Continuity Planning advice for Businesses with 50-250 employees Business Continuity Planning advice for Businesses with 50-250 employees Where to begin? A business continuity plan should consist of a business and contingencies analysis. It needs to be developed by

More information

disaster recovery and contingency plan RISK MANAGEMENT MADE TO MEASURE

disaster recovery and contingency plan RISK MANAGEMENT MADE TO MEASURE disaster recovery and contingency plan RISK MANAGEMENT MADE TO MEASURE INTRODUCTION Contingency planning for business continuity (business continuity management) is defined by the Institute of Business

More information

Business Continuity Management Policy

Business Continuity Management Policy Business Continuity Management Policy Policy Holder: Authoriser: Caroline Gover, Head of Business Continuity Caroline Thomson, Chief Operating Officer Reviewed on: Feb 08 Reviewed on: Feb 08 Next Review

More information

BUSINESS CONTINUITY PLAN

BUSINESS CONTINUITY PLAN Business Logo Here BUSINESS CONTINUITY PLAN FOR SMALL TO MEDIUM SIZED BUSINESSES DATE :??? VERSION:?? PRODUCED BY DURHAM CIVIL CONTINGENCIES UNIT BUSINESS CONTINUITY PLAN LIST OF CONTENTS 1. DISCLAIMER...4

More information

BUSINESS CONTINUITY FRAMEWORK

BUSINESS CONTINUITY FRAMEWORK BUSINESS CONTINUITY FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Manager Organisational

More information

BUSINESS CONTINUITY POLICY

BUSINESS CONTINUITY POLICY BUSINESS CONTINUITY POLICY Last Review Date Approving Body n/a Audit Committee Date of Approval 9 th January 2014 Date of Implementation 1 st February 2014 Next Review Date February 2017 Review Responsibility

More information

[INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN

[INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN Plan Ref No: [INSERT NAME OF SCHOOL] BUSINESS CONTINUITY PLAN PLAN DETAILS Date Written Plan Owner Plan Writer Version Number Review Schedule 6 monthly Annually Date of Plan Review Date of Plan Exercise

More information

Disaster Recovery. 1.1 Introduction. 1.2 Reasons for Disaster Recovery. EKAM Solutions Ltd Disaster Recovery

Disaster Recovery. 1.1 Introduction. 1.2 Reasons for Disaster Recovery. EKAM Solutions Ltd Disaster Recovery Disaster Recovery 1.1 Introduction Every day, there is the chance that some sort of business interruption, crisis, disaster, or emergency will occur. Anything that prevents access to key processes and

More information

Business Continuity Planning and Disaster Recovery Planning

Business Continuity Planning and Disaster Recovery Planning 4 Business Continuity Planning and Disaster Recovery Planning Basic Concepts 1. Business Continuity Management: Business Continuity means maintaining the uninterrupted availability of all key business

More information

BUSINESS CONTINUITY GUIDE

BUSINESS CONTINUITY GUIDE BUSINESS CONTINUITY GUIDE For Small Businesses CONTENTS Business Continuity Guide for Small Businesses Contents Introduction 3 Demystifying Risk Analysis 5 Frequently Asked Questions 6 Case Study Scenarios

More information

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy Reference No: CG 01 Version: Version 1 Approval date 18 December 2013 Date ratified: 18 December 2013 Name of Author

More information

Good Security. Good Business

Good Security. Good Business Good Security Good Business Good Security Good Business Attorney-General s foreword Small business plays a crucial role, not only in our nation s economy but in Australian society. We often make decisions

More information

Introduction UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT

Introduction UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT INFORMATION SECURITY: UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT FACTSHEET This factsheet will introduce you to Business Continuity Management (BCM), which is a process developed to counteract systems

More information

Business Continuity Policy and Business Continuity Management System

Business Continuity Policy and Business Continuity Management System Business Continuity Policy and Business Continuity Management System Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain

More information

BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT

BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT BUSINESS CONTINUITY PLANNING THE 10-MINUTE ASSESSMENT BUSINESS CONTINUITY PLANNING - THE 10 MINUTE ASSESSMENT This is a quick assessment for you to see how far you have got with business continuity planning.

More information

BUSINESS CONTINUITY MANAGEMENT SYSTEM STEP BY STEP GUIDE TO DEVELOPING A BUSINESS CONTINUITY MANAGEMENT SYSTEM REPUBLIC OF IRELAND

BUSINESS CONTINUITY MANAGEMENT SYSTEM STEP BY STEP GUIDE TO DEVELOPING A BUSINESS CONTINUITY MANAGEMENT SYSTEM REPUBLIC OF IRELAND BUSINESS CONTINUITY MANAGEMENT SYSTEM STEP BY STEP GUIDE TO DEVELOPING A BUSINESS CONTINUITY MANAGEMENT SYSTEM REPUBLIC OF IRELAND YOUR QUICK REFERENCE GUIDE TO THE PROCESS DEVELOPING A BUSINESS CONTINUITY

More information

IT S EASY. Get prepared for an emergency. Prepared Businesses Edition

IT S EASY. Get prepared for an emergency. Prepared Businesses Edition IT S EASY Get prepared for an emergency repared Businesses Edition repared businesses Running a small or medium-sized business or community organisation keeps you busy. lanning for a disruption, whether

More information

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA 1 Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

Section A: Introduction, Definitions and Principles of Infrastructure Resilience

Section A: Introduction, Definitions and Principles of Infrastructure Resilience Section A: Introduction, Definitions and Principles of Infrastructure Resilience A1. This section introduces infrastructure resilience, sets out the background and provides definitions. Introduction Purpose

More information

Business Continuity Management Policy and Plan

Business Continuity Management Policy and Plan Business Continuity Management Policy and Plan 1 Page No: Contents 1.0 Introduction 3 2.0 Purpose 3 3.0 Definitions 4 4.0 Roles, Duties & Responsibilities 4 4.1 Legal And Statutory Duties, Responsibilities

More information

business continuity planning

business continuity planning A guide to business continuity planning for business and voluntary organisations Facts 80% of businesses suffering a major disaster go out of business in 3 years 40% of businesses that suffer critical

More information

Business Continuity Plan. MakeStuff Ltd

Business Continuity Plan. MakeStuff Ltd Business Continuity Plan of MakeStuff Ltd Unit 1 Factory Way Makerville Anyshire MA1 2FG in relation to The recorded version of this plan is 2008A Table of Contents Introduction and Plan Details Roles

More information

BUSINESS CONTINUITY PLAN

BUSINESS CONTINUITY PLAN Business Logo or Name here BUSINESS CONTINUITY PLAN FOR PERSONAL CARE PROVIDERS TEMPLATE PREPARED BY DEVON COUNTY COUNCIL EMERGENCY PLANNING SERVICE BUSINESS CONTINUITY PLAN LIST OF CONTENTS 1. DISCLAIMER...

More information

Don t gamble with your business prepare for survival

Don t gamble with your business prepare for survival Don t gamble with your business prepare for survival Businesslike, efficient and customer aware This guide will help you to identify potential risks, make preparations for emergencies and test how your

More information

Emergency Response and Business Continuity Management Policy

Emergency Response and Business Continuity Management Policy Emergency Response and Business Continuity Management Policy Owner: John Duffy, Registrar & Secretary Last updated: September 2012 Version: 04 Document control Date Version Author Changes To be populated

More information

BUSINESS CONTINUITY POLICY & PROCEDURES

BUSINESS CONTINUITY POLICY & PROCEDURES BUSINESS CONTINUITY POLICY & PROCEDURES Latest Revision August 2015 Reviewer: Business Development Director Next Revision August 2016 Compliance Associated Policies Options Organisation & Management Structure

More information

Business Continuity Planning in IT

Business Continuity Planning in IT Introduction: Business Continuity Planning in IT The more your business relies on its IT systems, the more you need to consider how unexpected disruptions might affect your business. These disruptions

More information

BUSINESS CONTINUITY PLAN

BUSINESS CONTINUITY PLAN Business Logo or Name here BUSINESS CONTINUITY PLAN FOR RESIDENTIAL CARE HOMES PRODUCED BY DURHAM CIVIL CONTINGENCIES UNIT BUSINESS CONTINUITY PLAN LIST OF CONTENTS 1. DISCLAIMER...4 2. AIM...4 3. BUSINESS

More information

GUIDANCE ON THE COMPILATION OF BUSINESS CONTINUITY PLANS. Front cover Add your logo, company name and the date the plan was last amended.

GUIDANCE ON THE COMPILATION OF BUSINESS CONTINUITY PLANS. Front cover Add your logo, company name and the date the plan was last amended. LINCOLNSHIRE SUPPORTING PEOPLE GUIDANCE ON THE COMPILATION OF BUSINESS CONTINUITY PLANS Front cover Add your logo, company name and the date the plan was last amended. Distribution list List who has a

More information

Business Continuity Plan

Business Continuity Plan Business Continuity Plan A guide for business operators in South Australia www.statedevelopment.sa.gov.au/smallbusiness Table of Contents 01 Introduction... 4 02 Developing your plan... 6 03 Work section...

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not

More information

RISK AND DISASTER MANAGEMENT: SOME USEFUL TOOLS AND RESOURCES FOR BUSINESSES AND ORGANISATIONS

RISK AND DISASTER MANAGEMENT: SOME USEFUL TOOLS AND RESOURCES FOR BUSINESSES AND ORGANISATIONS RISK AND DISASTER MANAGEMENT: SOME USEFUL TOOLS AND RESOURCES FOR BUSINESSES AND ORGANISATIONS MAY 2011 Sector Development Team Queensland Council of Social Service Inc DEVELOPING A BUSINESS CONTINUITY

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Policy Statement & Strategy July 2009 Basildon District Council Business Continuity Management Policy Statement The Council is committed to ensuring robust and effective

More information

Corporate Business Continuity Plan

Corporate Business Continuity Plan Corporate Business Continuity Plan Introduction The Council is a major business in the Town, and as part of its Quality Management System must ensure that it can recover quickly from a disaster which affects

More information

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Revision History REVISION DATE NAME DESCRIPTION Draft 1.0 Eric Wimbish IT Backup Disaster Table of Contents Information

More information

Business Continuity Policy

Business Continuity Policy Page 1 of 16 Business Continuity Policy Issue Date: Aug 2013 Document Number: 00241 Prepared by: Business Management and Continuity Senior Manager Next Review Date: April 2014 Page 2 of 16 NHS England

More information

SCHOOLS BUSINESS CONTINUITY PLANNING GUIDANCE

SCHOOLS BUSINESS CONTINUITY PLANNING GUIDANCE SCHOOLS BUSINESS CONTINUITY PLANNING GUIDANCE This guidance is to be used as a tool to support you in your business continuity planning and aligns to the schools business continuity plan template provided.

More information

Public Protection. [insert organisation name] Emergency Planning Unit Business Continuity Management Plan

Public Protection. [insert organisation name] Emergency Planning Unit Business Continuity Management Plan Public Protection [insert organisation name] Emergency Planning Unit Business Continuity Management Plan Contents Section Page 1. Aim of the plan 3 2. Objectives of the plan 3 3. Critical function checklist

More information

Business Continuity for the Hospitality Industry

Business Continuity for the Hospitality Industry MANAGEMENT GUIDE MANAGEMENT for the Hospitality Industry Managing threats and building organisation resilience What is business continuity? According to the Institute, business continuity management is

More information

Will your business survive? London Chamber of Commerce and Industry. Business Continuity Planning

Will your business survive? London Chamber of Commerce and Industry. Business Continuity Planning isaster Will your business survive? 80% of businesses affected by a major incident close within 13 months London Chamber of Commerce and Industry A Guide on Business Continuity Planning What to do and

More information

BUSINESS CONTINUITY POLICY

BUSINESS CONTINUITY POLICY BUSINESS CONTINUITY POLICY Document Type Corporate Policy Unique Identifier CO-038 Document Purpose To provide a structure through which: i. A comprehensive business continuity management system (BCMS)

More information

business continuity planning

business continuity planning A guide to business continuity planning for business and voluntary organisations Facts 80% of businesses suffering a major disaster go out of business in 3 years 40% of businesses that suffer critical

More information

Audit and Governance Committee 24 September 2015 Business Continuity Plan

Audit and Governance Committee 24 September 2015 Business Continuity Plan Audit and Governance Committee 24 September 2015 Business Continuity Plan For Information Portfolio Holder(s) Environmental Protection & Assets Senior Leadership Team Contact: Strategic Director 1. Purpose

More information

Risk Management Guidelines

Risk Management Guidelines Business Continuity Management Understanding Risk We live in an unpredictable world. No matter how effectively a business protects itself through insurance, there are some risks that cannot be anticipated,

More information

Planning for Disaster and the Role of Document Management Catherine Murphy

Planning for Disaster and the Role of Document Management Catherine Murphy Incorporating ASSET & RISK REVIEW Planning for Disaster and the Role of Document Management Catherine Murphy Catherine Murphy is the Marketing Manager for document management and imaging company, Version

More information

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14

More information

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00)

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) Subject and version number of document: Serial Number: Business Continuity Management Policy

More information

Information Services IT Security Policies B. Business continuity management and planning

Information Services IT Security Policies B. Business continuity management and planning Information Services IT Security Policies B. Business continuity management and planning Version 1 Date created: 28th May 2009 Approved by Directorate: 2nd July 2009 Review date: 1st July 2010 Primary

More information

Business Continuity Policy

Business Continuity Policy Business Continuity Policy Page 1 of 15 Business Continuity Policy First published: Amendment record Version Date Reviewer Comment 1.0 07/01/2014 Debbie Campbell 2.0 11/07/14 Vicky Ryan Updated to include

More information

BUSINESS CONTINUITY PLAN

BUSINESS CONTINUITY PLAN BUSINESS CONTINUITY PLAN Locations Main Office: Secondary Office: The Orchard, Staines Lane, Chertsey, Surrey KT16 8PS 01932 563662 c/o Spelthorne Borough Council, Knowle Green, Staines-upon- Thames, Surrey

More information

Business Continuity Plan Guidance and Template to support Small Businesses

Business Continuity Plan Guidance and Template to support Small Businesses Business Continuity Plan Guidance and Template to support Small Businesses Disclaimer This template and guidance is provided as general information about Business Continuity Planning. It is not intended

More information

Business Continuity Management Why now? Mike Hill Director Itica Consulting

Business Continuity Management Why now? Mike Hill Director Itica Consulting Business Continuity Management Why now? Mike Hill Director Itica Consulting Introduction Objectives Demonstrate why BCM is just as important today Practical tips for effective BCM Business Continuity Plan

More information

HEALTH AND SOCIAL CARE BOARD POLICY ON BUSINESS CONTINUITY MANAGEMENT

HEALTH AND SOCIAL CARE BOARD POLICY ON BUSINESS CONTINUITY MANAGEMENT HEALTH AND SOCIAL CARE BOARD POLICY ON BUSINESS CONTINUITY MANAGEMENT February 2012 1 Role of the Health and Social Care Board The role of the Health and Social Care Board (the Board) is broadly contained

More information

Business Continuity Guidebook

Business Continuity Guidebook Emergency Management Business Continuity Guidebook The Regional Municipality of Wood Buffalo would like to give credit to the Calgary Emergency Management Agency (CEMA), as well as the Calgary Chamber

More information

IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP IT Disaster Recovery Plan Template By Paul Kirvan, CISA, CISSP, FBCI, CBCP Revision History REVISION DATE NAME DESCRIPTION Original 1.0 2 Table of Contents Information Technology Statement

More information

IT Disaster Recovery Plan Template

IT Disaster Recovery Plan Template HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned

More information

Business Continuity Management. Policy Statement and Strategy

Business Continuity Management. Policy Statement and Strategy Business Continuity Management Policy Statement and Strategy November 2011 Title Business Continuity Management Policy & Strategy Date of Publication: Cabinet Council Published by Borough Council of King

More information

This presentation will introduce you to the concepts and terminology related to disaster recovery planning for businesses.

This presentation will introduce you to the concepts and terminology related to disaster recovery planning for businesses. 1. An Introduction This presentation will introduce you to the concepts and terminology related to disaster recovery planning for businesses. This presentation was prepared by the South Central Economic

More information

Business/ Organisation Name

Business/ Organisation Name Business/ Organisation Name Business Continuity Management Plan Date: Distribution list: Copy No Issued to Amendment record: Issues No Date Amended By Completed by Signature Checked by Signature Page 1

More information

GUIDANCE DOCUMENT FOR COMPLETION OF RESIDENTIAL CARE ESTABLISHMENTS BUSINESS CONTINUITY PLAN TEMPLATE WEST MIDLANDS

GUIDANCE DOCUMENT FOR COMPLETION OF RESIDENTIAL CARE ESTABLISHMENTS BUSINESS CONTINUITY PLAN TEMPLATE WEST MIDLANDS GUIDANCE DOCUMENT FOR COMPLETION OF RESIDENTIAL CARE ESTABLISHMENTS BUSINESS CONTINUITY PLAN TEMPLATE WEST MIDLANDS 1 st EDITION Page 1 of 18 INTRODUCTION This document is to be used in conjunction with

More information

Objectives. Controlling the Risks An Integrated Approach. David s Background. Would you be in control.?

Objectives. Controlling the Risks An Integrated Approach. David s Background. Would you be in control.? Objectives 1. Provide an appreciation of the relationship between business continuity, emergency response and risk management Controlling the Risks An Integrated Approach David Teed Teed Continuity Ltd

More information

Expecting the unexpected. Business continuity in an uncertain world

Expecting the unexpected. Business continuity in an uncertain world Expecting the unexpected Business continuity in an uncertain world National Counter Terrorism Security Office (NaCTSO) The National Counter Terrorism Security Office is a police unit working to the Association

More information

Preparing a Disaster Recovery Plan (Church)

Preparing a Disaster Recovery Plan (Church) Preparing a Disaster Recovery Plan (Church) In the event of a serious fire, a church may be required to close during the rebuilding period. The rebuilding process can take up to two years or more. Heritage

More information

BUSINESS CONTINUITY STRATEGY

BUSINESS CONTINUITY STRATEGY BUSINESS CONTINUITY STRATEGY January 2009 CONTENTS Page BACKGROUND 1 OVERVIEW 1 AIM AND OBJECTIVES 1 CORE BUSINESS OF THE COUNCIL 2 ORGANISATION STRUCTURE 2 RISK IDENTIFICATION AND MITIGATION STRATEGIES

More information

Harrow Business Consultative Panel. Business Continuity Management. Responsible Officer: Myfanwy Barrett Director of Finance and Business Strategy

Harrow Business Consultative Panel. Business Continuity Management. Responsible Officer: Myfanwy Barrett Director of Finance and Business Strategy Meeting: Harrow Business Consultative Panel Date: 18 th July 2006 Subject: Business Continuity Management Responsible Officer: Myfanwy Barrett Director of Finance and Business Strategy Contact Officer:

More information

Business Continuity Template

Business Continuity Template Emergency Management Business Continuity Template The Regional Municipality of Wood Buffalo would like to give credit to the Calgary Emergency Management Agency (CEMA) and the Calgary Chamber of Commerce

More information

A guide to business continuity jelfsmallbusiness.co.uk 01905 888397

A guide to business continuity jelfsmallbusiness.co.uk 01905 888397 Business Continuity Management A guide to business continuity jelfsmallbusiness.co.uk 01905 888397 We know you re always going to try your best for your business, but things do occasionally and unexpectedly

More information

Community Emergency Plan Toolkit

Community Emergency Plan Toolkit Community Emergency Plan Toolkit September 2016 Contents Introduction...3 Why do we need a community emergency plan How will this toolkit help? Step 1 Planning for an emergency 4 Identifying your community

More information

Emergency Planning and Business Continuity Policy

Emergency Planning and Business Continuity Policy Nottingham University Academy of Science and Technology Emergency Planning and Business Continuity Policy Responsible officer: Vice Principal Curriculum & Quality Date approved: 15/07/2014 Review date:

More information