WHY BT? More Connections. More Possibilities.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "WHY BT? More Connections. More Possibilities."

Transcription

1 WHY BT? bt.com/business More Connections. More Possibilities.

2 Give me one good reason why I should choose BT. Here are 6 for starters. Tried and trusted. Choose BT and you ll be joining 93 of the FTSE 100 companies, who trust us to deliver the goods for them. Well resourced. You ll want to know you ve got powerful resources behind you. We have over 100,000 people working on your behalf, including the UK s biggest Customer Service operation and 14,000 engineers in the field. Staying power. Communications has always been our core business, and we re committed to it for the long term. We invest 1.5 billion a year in keeping the UK communicating. We re here to stay. Everywhere. 21 million customers in every part of Britain benefit from BT services, including 1.2 million businesses. We supply them with a range of communication services to meet their needs at home, at work and everywhere in between. Experienced. We ve been enabling people to make calls in the UK for over 100 years. Who else can offer you that sort of experience? Reliable. On average you ll only ever experience a fault once every nine years, and this record is constantly being improved.

3 If you still need convincing, here are even more reasons to choose BT. BT saves you money. Your first priority is to cut your phone costs. It s one of ours too. You ll be amazed at how much we re doing to keep your bills down. BT Business Plan gives you one of the cheapest deals on the market 12% less than the average of our competitors. BT Business Plan also gives you one of the cheapest deals around for calls to the USA 38% cheaper than our nearest rival. The USA, Ireland and Germany are the most frequently called international business destinations, and for a typical spend we re cheaper to all three of them. We re also the cheapest provider to Bangladesh, Hong Kong, Portugal, Greece and South Korea. Because we bill by the second, you will only pay for the time you actually spend on the line (subject to minimum call charges). Many of our competitors round up their charges to the nearest minute. We can use our price comparison cost analysis tool to examine your calling profile and tailor our prices to match. We have the flexibility to offer a set-up fee or a minimum call charge for each call whichever is more cost-effective for you. With BT Business Plan an hour long call costs just 10p. So you can spend longer talking business without paying more. With BT, there s no need to pay for Directory Enquiries. Anyone, whether they re registered for bt.com or not, can use online Directory Enquiries and get 10 free searches a day. If you re bt.com registered you get an extra 200 free searches a month. For terms please see If you re not online when you need that number, ring Just one capped rate per call (not per minute like other services) gives you access to a UK based, highly skilled database that s refreshed up to 40,000 times daily. A competitor may promote their cheapest rates in comparison with BT standard rates. But if you compare your whole BT bill with theirs, you may well find we re cheaper. Especially when you take BT discounts into account. As the market leader in telephony, all our prices are published and transparent. You can t always say the same for our competitors so how can you know whether you re really getting a good deal?

4 Because we bill by the second, you will only pay for the time you actually spend on the line (subject to minimum call charges). Many of our competitors round up their charges to the nearest minute. We can use our price comparison cost analysis tool to examine your calling profile and tailor our prices to match. We have the flexibility to offer a set-up fee or a minimum call charge for each call whichever is more cost-effective for you. As part of our ongoing commitment to controlling your costs we were the first company to make capped calls available to all businesses in the UK. BT isn t too big to understand your needs. Just because we re big, it doesn t mean we don t know what it s like to run a small business. There s an entire sector within BT called BT Business that is devoted to nothing else but looking after small businesses like yours. On bt.com you can get all the information you need about starting a new business, from promoting your numbers, to monitoring your calls, to flexible ways to pay. BT runs local franchises across the UK run by local business people who understand your needs, with the backing of BT group to offer a full range of products and services. BT saves you time. In business, time is as valuable as money. We ve come up with a wealth of ways to serve you more quickly, so you can spend more time doing business. You don t have to wait for your bill to come in the post. View My Bill is the state-of-the-art Internet billing service that lets you view your billing information before our bill lands on your desk. Don t waste time going through bills. Consolidate them all onto one bill through BT OneBill Plus. You can either improve your efficiency by analysing them on your PC, or download them onto a spreadsheet and share them around the company. Broadband is making a massive impact on business productivity, and at BT we re leading the way. 70% of the UK is already broadband-enabled by BT. Through bt.com you can reach us 24/7. And because there s no need to talk to a person you can browse whenever suits you, at home or in the office. If your company does business abroad, we ve now made it quicker and easier to reach us when you need to, even when you re overseas. bt.com gives you the numbers you need to contact us from anywhere in the world.

5 BT gives you reliability. Reliability is vital to your communications. Can you count on BT? Our record speaks for itself. We know how critical communications are to your business. That s why we keep our network under constant 24 hour surveillance. Even when you re asleep, we re watching over your business. We re committed to maintaining our service standards. On average 82% of faults reported before midday during the working week are rectified the same day. Over 296 million call attempts are made with BT every day, with an average call success rate of 99.4%. So with BT you can be confident your call will get through. In the financial sector, data is crucial. 19 of the top 20 financial institutions in the country trust us to manage their data networks. We re so confident in our reliability that we put our money where our mouth is. Our written Customer Service Guarantee promises to compensate you financially for any shortfall in our supply and repair standards, or if we fail to keep an appointment. For terms please see If you simply can t afford to have your phones out of action, we offer a special rapid response service. For just 11p per day we will guarantee to get back to you within 4 hours. BT is easy for you to do business with. We re doing everything we can to make your life easier. We believe dealing with us should be as easy and convenient as using our services. We re committed to growing Broadband Britain. If you can t yet get broadband you can register your interest online. When a pre-defined trigger of interest is reached, the exchange is upgraded for broadband. Hundreds of thousands of people have registered their interest. As a result hundreds of exchanges have already been enabled. If you have a problem you can reach BT for free 24/7. Can your other suppliers offer you that level of service? Any faults you do have can be reported and tracked online, saving you time. There are also hundreds of troubleshooting tips to help you solve the problem quicker. In the unlikely event that something does go wrong, we ll divert your incoming calls to an alternative fixed line or mobile telephone number of your choice, so you won t miss those important calls. If you re reporting a fault by ringing one of our teams, you don t have to wait to speak to somebody. Queue Buster allows you to leave a message with us and prompts an automatic reply, so you can get on with running your business without wasting time hanging on the phone.

6 BT helps you keep in control. We re constantly coming up with new ways to help you manage your calls more efficiently. Because being more in control means you can do better business. Many callers don t leave messages and won t ring back later. Call Diversion allows you to divert calls to almost any other number, so you won t miss the call, which means you won t lose the business opportunity. Caller Display lets you see the caller s number before you pick up the phone, so you know who you re about to talk to and can prepare accordingly. 25% of business calls are lost due to an engaged tone or no reply. Call Waiting means you (and not the person you re speaking to) are alerted that there s another incoming call waiting. Source : March 03/Fact Finder. Call Barring means you can stop illicit use of the phone or avoid interruptions, by blocking certain types of call such as international numbers or Premium Rate Information lines. With Network Call Performance we can track and monitor your inbound and outbound call traffic. Which means you can adapt accordingly, optimising your productivity and ensuring your business runs at peak efficiency. Three-Way Calling can help save you time and money. You can speak to two people at different locations at once, either in a three-way open conversation or with each person privately. Or you can save time and travel expense by holding a conference call with as many people as you want lets you hear the number of the last person who called, together with the time and date. So now you know who's been trying to reach you. BT were the first company in the UK to offer this service. It's proved so popular that it's now used more than 11 million times a day. BT keeps you at the forefront of Information Communications Technology. As one of the UK s leading communications suppliers, we re naturally at the cutting edge of Information Communication Technology (ICT). We deliver ICT solutions in partnership with market leaders like Microsoft, Dell, Nortel Networks, Accenture and Lotus Software. We work with the best. Shouldn t you? We re leading the way in technology. We invest 300 million in technological development every year. And you reap the benefits. New technology can be a daunting prospect. We have over 2,000 specialists spanning every area of ICT, so we can support you all the way, whatever your needs.

7 We re continually integrating our domestic and global networks. You can reach over 150 countries around the world, so wherever your ambitions lie, we can match them. We re the only company in the UK to be Tier 1 accredited by Cisco, Nortel and Avaya. This means they trust us to supply the highest possible quality of service. BT gives something back to your community. There s more to life than making money. We know you want to do business with a company that has a social conscience. Here are some of the ways we re doing our bit. Our activities generate nearly 8 billion annually for the UK economy and support 346,500 jobs - almost 1.4% of all employment in Britain. BT is one of the founders of ChildLine. We gave it a simple and memorable number: More than 1.1 million children have been counselled by ChildLine since it was set up in In 2003 BT won the Queen s Award for Enterprise, in recognition of our substantial improvement in business performance resulting from continuous achievement in sustainable development. We operate the country s second largest payroll giving scheme, through which over 14,000 BT people donate money to the charity of their choice. In 2003 employees donated 1.7 million. BT matches the first million raised. As a founder member of the Per Cent Club we commit a minimum of 0.5% of our UK pre-tax profits to direct activities in support of society. This amounted to 8.2 million in BT operations also provided a further 17.9 million in funding and support in kind over the past year. How many more reasons do you need to choose BT? If you re currently a BT customer, you can be confident you ve made the right choice. If you re using another supplier, just look at everything you would gain by coming back to BT. With BT, it all adds up. To discuss any of our services further, or for more information, call a BT Account Manager on

Featurenet Embark. How to use your new service To make an external call press 9 followed by the telephone number. More power to you.

Featurenet Embark. How to use your new service To make an external call press 9 followed by the telephone number. More power to you. Featurenet Embark How to use your new service To make an external call press 9 followed by the telephone number Offices Worldwide The telecommunications services described in this publication are subject

More information

CALL 13 2200 VISIT A TELSTRA STORE telstra.com/home-phone HOME PHONE SERVICES AND FEATURES MAKE YOUR CONNECTION C092A JUL12

CALL 13 2200 VISIT A TELSTRA STORE telstra.com/home-phone HOME PHONE SERVICES AND FEATURES MAKE YOUR CONNECTION C092A JUL12 CALL 13 2200 VISIT A TELSTRA STORE telstra.com/home-phone HOME PHONE SERVICES AND FEATURES MAKE YOUR CONNECTION C092A JUL12 experience the convenience and reliability GET MORE FROM YOUR HOME PHONE 02 HOME

More information

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE.

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. A comprehensive guide to setting up and using the many features of BT Cloud Voice, and how they can help you get the very best out of your business. WHAT S

More information

acd A Customers Guide to Do you have something special to interest the overseas buyer? Have you reached the limits of your domestic market?

acd A Customers Guide to Do you have something special to interest the overseas buyer? Have you reached the limits of your domestic market? acd A Customers Guide to Universal Freefone Service Do you have something special to interest the overseas buyer? Have you reached the limits of your domestic market? Do you want to expand your business

More information

One Voice. The most commonly used corporate telephone system is still the TDM PBX. Some companies

One Voice. The most commonly used corporate telephone system is still the TDM PBX. Some companies BT One We ve enjoyed being with you through the days of the Plain Old Telephone System. Over the years we ve supported your phone lines, your private branch exchanges and your calls. Now we re here to

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

We ve enjoyed being with you through the days of the Plain Old Telephone System.

We ve enjoyed being with you through the days of the Plain Old Telephone System. BT One Voice BT One We ve enjoyed being with you through the days of the Plain Old Telephone System. Over the years we ve supported your phone lines, your private branch exchanges and your calls. Now we

More information

Harness The Power of Hosted VoIP

Harness The Power of Hosted VoIP Harness The Power of Hosted VoIP Home Office & Single Worker Solutions Take Me There 0845 241 1008 Small to Medium Business Solutions Take Me There Show Me What s in This Guide Take Me There Play Me &

More information

GET YOUR CALL COSTS UNDER CONTROL WITH BT BUSINESS ONE PLAN.

GET YOUR CALL COSTS UNDER CONTROL WITH BT BUSINESS ONE PLAN. GET YOUR CALL COSTS UNDER CONTROL WITH BT BUSINESS ONE PLAN. WITH CAPPED CALL RATES BT BUSINESS ONE PLAN HELPS YOU MANAGE YOUR CALL COSTS. The end of the quarter is here and we have extra budget. Team

More information

Featureline and Featureline Corporate

Featureline and Featureline Corporate Featureline and Featureline Corporate Site User Guide Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time.

More information

Find your perfect office space, in three easy steps.

Find your perfect office space, in three easy steps. Find your perfect office space, in three easy steps. 1 We are Instant, the global specialists in flexible offices, and our goal is to fulfill your need for the perfect workplace. We make sense of the huge

More information

Your Optus Local Access Telephony User Guide.

Your Optus Local Access Telephony User Guide. Your Optus Local Access Telephony User Guide. Full of handy hints. P/N 202-10819-02 4114645E 04/11 4114645E 0411 166323.indd 1 Welcome It s great to have you with us and we ll certainly do all we can to

More information

Virtual Phone Numbers for Marketing

Virtual Phone Numbers for Marketing for Marketing 0800 Phone us free is a powerful message to send out to your existing and potential customers. In fact, by using a Freephone 0800 number you could increase the amount of calls you get by

More information

On Hold Communications provide the complete telecoms solution.

On Hold Communications provide the complete telecoms solution. On Hold Communications provide the complete telecoms solution. Our dynamic team is pleased to bring a fresh, consultative approach to telecoms. We believe it is imperative to gain a better understanding

More information

Save Valuable Time With

Save Valuable Time With Save Valuable Time With Call Answering Service Do constant telephone calls prevent you focusing on your business? The single biggest thing that prevents many smaller businesses getting to grips with growth

More information

Getting ahead online. your guide to. GOL412_GBBO brochure_aw5.indd 1 10/2/10 10:10:01

Getting ahead online. your guide to. GOL412_GBBO brochure_aw5.indd 1 10/2/10 10:10:01 1 Getting ahead online your guide to GOL412_GBBO brochure_aw5.indd 1 10/2/10 10:10:01 2 Welcome to Getting British Business Online Whether you re totally new to the Internet or already have a website,

More information

CONTENTS Introduction Call tracking Case Study Call Tracking tools Testimonials The Mediahawk Experience conclusion Request Demo

CONTENTS Introduction Call tracking Case Study Call Tracking tools Testimonials The Mediahawk Experience conclusion Request Demo 1 CONTENTS 1. Introduction 3 2. Call tracking Case Study Abbott Moore 4 3. Call Tracking tools For Financial Services 6 4. Testimonials 9 5. The Mediahawk Experience 10 6. conclusion 12 7. Request a Demo

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

do more in less time with the right internet connection.

do more in less time with the right internet connection. do more in less time with the right internet connection. So, lunch? Let me just download this file. I ll be super quick. BT Business internet services BT Total Broadband BT Infinity for business BTnet

More information

DEVELOPING A SOCIAL MEDIA STRATEGY

DEVELOPING A SOCIAL MEDIA STRATEGY DEVELOPING A SOCIAL MEDIA STRATEGY Creating a social media strategy for your business 2 April 2012 Version 1.0 Contents Contents 2 Introduction 3 Skill Level 3 Video Tutorials 3 Getting Started with Social

More information

0300 & 0800 Phone Numbers for Housing Associations

0300 & 0800 Phone Numbers for Housing Associations 0300 & 0800 Phone Numbers 0800 Phone us free is a powerful message to send out to your existing and potential customers. In fact, by using a Freephone 0800 number you could increase the amount of calls

More information

Whatever your business, we ve got the landline

Whatever your business, we ve got the landline Whatever your business, we ve got the landline Let us look after your landline Whatever you need, from a single line to ISDN30, we ve got it. We use the same infrastructure as BT but we combine this with

More information

DO MORE WITH YOUR HOME PHONE

DO MORE WITH YOUR HOME PHONE CALL 13 2200 VISIT A TELSTRA STORE telstra.com/homephone HOME FEATURES USER GUIDE DO MORE WITH YOUR HOME PHONE C020 JAN13 XXXXXXXX PHONE FEATURES THAT MAKE LIFE EASIER Our home features make it easy for

More information

Customer Charter. A five star service

Customer Charter. A five star service Customer Charter A five star service A five star service Our Customer Charter outlines how we plan to provide you with a five star service. Based on what you ve told us, we ve summarised the most important

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

The OneBox Phone System - Feature List

The OneBox Phone System - Feature List The OneBox Phone System - Feature List Web Based Administration OneBox comes with a great web page based administration interface called freepbx. Forget about struggling with some unintelligible sequence

More information

Whatever your business, we ve got the landline

Whatever your business, we ve got the landline Whatever your business, we ve got the landline Product Let us look after your landline Whatever you need, from a single line to ISDN30, we ve got it. We use the same infrastructure as BT but we combine

More information

STAND OUT IN YOUR FIELD WITH AN OFFICE PHONE SYSTEM FROM HARVEY COMMUNICATIONS

STAND OUT IN YOUR FIELD WITH AN OFFICE PHONE SYSTEM FROM HARVEY COMMUNICATIONS STAND OUT IN YOUR FIELD WITH AN OFFICE PHONE SYSTEM FROM HARVEY COMMUNICATIONS 1 At Harvey Communications, a part of 4Com PLC we provide office phone systems for small to medium businesses across the UK.

More information

Grow your Business with our advanced Call Tracking services

Grow your Business with our advanced Call Tracking services Grow your Business with our advanced Call Tracking services Track the effectiveness of your numbers in real time Being able to see when calls are coming in and who they re from can be vital to a business

More information

Featureline. Site User Guide To make an external call press 9 followed by the telephone number

Featureline. Site User Guide To make an external call press 9 followed by the telephone number Featureline Site User Guide To make an external call press 9 followed by the telephone number Call forwarding for when I m out and about - well that s a real bonus We find it s the best way of dealing

More information

SEE THE LIGHT. How fibre optic broadband can transform your life at work. A BT Infinity for business publication

SEE THE LIGHT. How fibre optic broadband can transform your life at work. A BT Infinity for business publication SEE THE LIGHT How fibre optic broadband can transform your life at work. A BT Infinity for business publication WELCOME. You re busy, so we ve aimed to make this guide as simple as possible. hello If you

More information

The How to Guide: For Using UK Call Centre Services

The How to Guide: For Using UK Call Centre Services The How to Guide: For Using UK Call Centre Services Essential Tips to think about before choosing Call Centre Services INDEX Introduction 3 - So what is a Call Centre 3 - How to choose the right Call Centre

More information

Centrex21. Instruction Guide

Centrex21. Instruction Guide Centrex21 Instruction Guide Welcome Thank you for selecting Qwest Centrex 21. Now your business can take advantage of this great package of functions and calling features, no matter what kind of phone

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

They treat the customer s priorities as their own.

They treat the customer s priorities as their own. Connecting Currency They treat the customer s priorities as their own. TorFX are the best currency exchange agents I have used in 35 years of business. Their charges are transparent and great value. Their

More information

7 steps to choosing the right IT support company.

7 steps to choosing the right IT support company. 7 steps to choosing the right IT support company. If you want to ensure the process is hassle free and meets the requirements of your business this guide will take you through the correct process step

More information

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com CALL MANAGEMENT SERVICES User Guide 888 télébec telebec.com QUICK REFERENCE Télébec Call Management Services - Important Codes Service Activation Cancellation Call Blocking 6 7 Call Forwarding 7 2 7 3

More information

Make your Small Business Look Much Bigger

Make your Small Business Look Much Bigger Make your Small Business Look Much Bigger A guide to 03 numbers by Windsor Telecom 30 DAY FREE TRIALS 03 Numbers For Small Business Quick and Easy to Set Up 03 numbers work in tandem with your existing

More information

HPUG_1014. Shaw Home Phone. User Guide

HPUG_1014. Shaw Home Phone. User Guide HPUG_1014 Shaw Home Phone. User Guide Hello. Welcome to the wonderful world of Shaw Home Phone. This tiny book tells you every detail you need to know to use all of your new phone features like a superstar.

More information

how the One account works all your questions answered 08456 000 00 1 oneaccount.com

how the One account works all your questions answered 08456 000 00 1 oneaccount.com how the One account works all your questions answered 08456 000 00 1 oneaccount.com Contact us By telephone 08456 000 00 1 By typetalk 08456 000 00 1 By textphone 08456 10 10 56 By post By web The One

More information

International Call Services

International Call Services International Call Services Affordable rates for business calls. Wherever you are in the world. We ve got plenty to say when it comes to staying in touch when you re overseas. We have agreements with 443

More information

Avoid Missing Important Calls

Avoid Missing Important Calls PSTN Landline Business Features Add-on features provide an easy and affordable way to add flexibility and function to your business phone. You can turn many features on and off through your telephone handset.

More information

Welcome to Cogeco Business Digital Phone Service

Welcome to Cogeco Business Digital Phone Service Welcome Welcome to Cogeco Business Digital Phone Service Congratulations on choosing Cogeco Business Digital Phone Service. 1 Your decision to subscribe to our digital quality phone service is a smart

More information

Your guide to a Punch Franchise Tenancy

Your guide to a Punch Franchise Tenancy Your guide to a Punch Franchise Tenancy A sound business proposition If you ve got the personality, commitment and energy that s required to run your own pub, it s a fantastic choice of business. You ll

More information

Finding and choosing a mediator

Finding and choosing a mediator Finding and choosing a mediator Thinking about mediation? This leaflet is for you if you ve heard about mediation and you re interested in trying it to resolve a dispute you are involved in. Or perhaps

More information

GUIDE TO SEARCH ENGINE OPTIMISATION

GUIDE TO SEARCH ENGINE OPTIMISATION GUIDE TO SEARCH ENGINE OPTIMISATION How to drive more traffic to your website 2 April 2012 Version 1.0 Contents Contents 2 Introduction 4 Skill Level 4 Terminology 4 Video Tutorials 4 What is Search Engine

More information

It starts like this...

It starts like this... Need help with your phone? No problem. Just get in touch with the store or website you bought it from. If you need a hand with your mobile service, one of our team will be happy to help. 789 on your mobile

More information

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION.

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. So, lunch? Let me just download this file. I ll be super quick. Our internet options are: BT Business Broadband BT Business Infinity CHOOSING THE RIGHT

More information

Get Your Business Moving. In partnership with Nomis Connections

Get Your Business Moving. In partnership with Nomis Connections Get Your Business Moving In partnership with Nomis Connections Get Your Business Moving Mobile devices + the cloud = biggest business opportunity to come along in quite a while Businesses have more opportunity

More information

CRM for the Independent Software Developer

CRM for the Independent Software Developer CRM for the Independent Software Developer Selling your software If you are a professional software developer who creates and sells your own s, you are always on the lookout for ways to increase your market

More information

www.thecustomerexperience.es

www.thecustomerexperience.es www.thecustomerexperience.es 2 three The role of IT systems in managing customer experience Hugo Brunetta The term CRM program is used indistinctly and erroneously to refer to the strategy and the software

More information

Phone Systems Buyers Guide. How to choose the right phone system for your business

Phone Systems Buyers Guide. How to choose the right phone system for your business How to choose the right phone system for your business We like to make it easy for you This guide aims to give you up to date information on the latest systems and features that are currently available

More information

Saving money on your communications

Saving money on your communications Saving money on your communications We all want the best from our communications and that includes getting the best value for money. UK consumers already enjoy some of the most competitive phone, TV, broadband

More information

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION IP Office SIMPLE, POWERFUL COMMUNICATIONS FOR YOUR ORGANiSATION IP Office: your communications your device Successful organisations are always looking for new ways to do more with less keeping business

More information

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses YOUR QUESTIONS ANSWERED A Practical Guide to VoIP for Small Businesses FACING UP TO THE CHALLENGES. 1 What you need to know. Now. Your business is growing. Your customers expect great service. Your employees

More information

Using Logistics to Grow Your Business

Using Logistics to Grow Your Business Using Logistics to Grow Your Business USING LOGISTICS TO GROW YOUR BUSINESS Y ou want your business to grow and logistics can help you achieve your objective. I ve put together this short guide for you

More information

7 WAYS. to boost profits with an 0800 freephone number

7 WAYS. to boost profits with an 0800 freephone number 7 WAYS to boost profits with an 0800 freephone number Freephone Numbers from Windsor Telecom "Phone us free" is a powerful message to send to your existing and potential customers. It shows you care about

More information

Communication Choices

Communication Choices Communication Choices Dealing with unwanted calls on your BT line Call control Peace of mind bt.com/unwantedcalls Contents Dealing with unwanted phone calls... 3 Marketing and sales calls... 4 Silent calls...

More information

Classic Account. With you when you want a good all rounder.

Classic Account. With you when you want a good all rounder. Classic Account With you when you want a good all rounder. You ll find everything you need to know about your new Classic Account in the following pages. Welcome 1 Your Bank of Scotland debit card 2 Choose

More information

Making Contact Centres Efficient. Meet the needs of your customers and your business

Making Contact Centres Efficient. Meet the needs of your customers and your business Making Contact Centres Efficient Meet the needs of your customers and your business Customers are different these days Customers today are far more demanding than five years ago. They expect you to be

More information

Simply a better way for your business to communicate.

Simply a better way for your business to communicate. Simply a better way for your business to communicate. www.voice-ring.com -346,,, Welcome to Voice-Ring Your Digital Solution to Business Telephone Service. There is nothing more important in the Business

More information

Vonage Business Buyers Guide

Vonage Business Buyers Guide PERFECT FOR SMALL BUSINESSES Vonage Business Buyers Guide Buying a hosted phone system: how to make the right choice for your business Small businesses worldwide are switching to hosted phone systems in

More information

BT Business One Plan. One discounted bill for your communication costs. Bringing it all together. IT communications support

BT Business One Plan. One discounted bill for your communication costs. Bringing it all together. IT communications support BT Business One Plan One discounted bill for your communication costs Bill for this, bill for that, bill for everything else, aren t you tired of lots of different bills for your communications? BT Business

More information

It starts like this...

It starts like this... If you need help with your phone please contact the store or website where it was bought. For help and advice with your service please contact the team. 789 on your mobile phone 0845 6000 789 from a landline

More information

BUSINESS SERVICES OCT10

BUSINESS SERVICES OCT10 XXXXXX BUSINESS SERVICES VISIT A TELSTRA STORE OR DEALER CLICK TELSTRA.COM/BUSINESS/NEXTG CALL 1800 BUSINESS (1800 287463) Exclusive business offers, ABN required. OCT10 C035 BUSINESS WELCOME TO A WORLD

More information

Welcome to Cogeco Home Phone Service

Welcome to Cogeco Home Phone Service Welcome Welcome to Cogeco Home Phone Service By choosing to get your phone service from Cogeco, you have made an important decision about the quality of your connections. Unlike third-party voice over

More information

Meetings. on call. The two popular Audio Conferencing options. Audio Conference. user guide

Meetings. on call. The two popular Audio Conferencing options. Audio Conference. user guide Audio Conference user guide Meetings on call Telecom Audio Conferencing brings people together, wherever they are. Audio Conferencing is one of the easiest and most cost-effective ways to get people together

More information

Ten questions to ask your lawyer about costs

Ten questions to ask your lawyer about costs Legal Ombudsman January 2014 Consumer Guide: Costs Ten questions to ask your lawyer about costs 1 The information in this leaflet is useful for anyone who is using, or thinking of using, a legal service.

More information

Who s Using HealthEngine. Products and Pricing. General Practitioners. Official partner of

Who s Using HealthEngine. Products and Pricing. General Practitioners. Official partner of Who s Using HealthEngine Products and Pricing General Practitioners Official partner of AGPAL About HealthEngine Contents 3. About HealthEngine 4. Who s Using HealthEngine? 5. Online Booking System 7.

More information

Orbitel. Residential Digital Phone Service User s Guide

Orbitel. Residential Digital Phone Service User s Guide Orbitel Residential Digital Phone Service User s Guide All Rights Reserved Copyright 2005 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any

More information

Trading with other businesses on credit terms?

Trading with other businesses on credit terms? Invoice Finance Trading with other businesses on credit terms? Our services can help to speed up your cash flow, collect payment on your invoices and protect you from the risk of bad debts. Achieving and

More information

RingCentral Office@Hand from AT&T Desktop App for Windows & Mac. User Guide

RingCentral Office@Hand from AT&T Desktop App for Windows & Mac. User Guide RingCentral Office@Hand from AT&T Desktop App for Windows & Mac User Guide RingCentral Office@Hand from AT&T User Guide Table of Contents 2 Table of Contents 3 Welcome 4 Download and install the app 5

More information

GOECO GOGREEN GOHARVEY

GOECO GOGREEN GOHARVEY From HOW TO CHOOSE THE RIGHT OFFICE PHONE SYSTEM FOR YOUR BUSINESS Interactive document GOECO LATEST OFFICE PHONE SYSTEMS This guide aims to give you up-to-date information on the latest office phone systems

More information

home phone A brief guide to your Tesco home phone service Helping you spend less on home phone calls

home phone A brief guide to your Tesco home phone service Helping you spend less on home phone calls home phone A brief guide to your Tesco home phone service Helping you spend less on home phone calls Tesco home phone Where talking is more rewarding Welcome to the home phone service that gives you Clubcard

More information

A SCALABLE, COST-EFFECTIVE SOLUTION ENABLING BETTER COMMUNICATIONS

A SCALABLE, COST-EFFECTIVE SOLUTION ENABLING BETTER COMMUNICATIONS BUSINESS TRUNKS A SCALABLE, COST-EFFECTIVE SOLUTION ENABLING BETTER COMMUNICATIONS Welcome to Comcast Business Trunks. We are pleased that you have selected Comcast as your voice provider, and look forward

More information

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT Voice Over IP that Boosts Business Efficiency Ten Tips for Getting It Right Business phone service with VoIP is the new face

More information

ADDITIONAL SERVICES GET MORE OUT OF MONEYPENNY.

ADDITIONAL SERVICES GET MORE OUT OF MONEYPENNY. Reception area at West One, Leeds ADDITIONAL SERVICES GET MORE OUT OF MONEYPENNY. Moneypenny is so much more than a telephone answering service. This guide outlines our additional services, created to

More information

The question is what kind of VoIP do you want? What are the tradeoffs today?

The question is what kind of VoIP do you want? What are the tradeoffs today? Selecting a Voice Solution Hosted VoIP vs. PBX VoIP Contents Introduction The Traditional Solution Why VoIP? The Primary Tradeoffs Today Hosted VoIP Today s PBX Latest Features of VoIP Managing Costs What

More information

Hello and welcome. If you have any questions about the service, check out our fibre optic broadband support pages: www.plus.

Hello and welcome. If you have any questions about the service, check out our fibre optic broadband support pages: www.plus. Print out and keep safe Hello and welcome We really hope you ll enjoy using Plusnet and being part of our community. This guide will help you get your fibre optic broadband set up. It ll also show you

More information

Telephony from the cloud

Telephony from the cloud Telephony from the cloud Flexible, modern voice communications made simple 360 Talk Get to know 360 Talk 360 Talk is the #1 cloud business phone system that eliminates expensive on-premise telephony equipment,

More information

How Top Home Improvement Pros Boost their Bottom Line:

How Top Home Improvement Pros Boost their Bottom Line: How Top Home Improvement Pros Boost their Bottom Line: Manage and Track Your Leads to Win More Deals and Earn More Profit CONTENTS PART I: MISSING PUZZLE PIECES PART II: HOW TO NURTURE YOUR LEADS CONCLUSION

More information

This is a guide to the Vodafone Red Network. This is how to get started

This is a guide to the Vodafone Red Network. This is how to get started This is a guide to the Vodafone Red Network This is how to get started Welcome to the Red Network. This uses the latest technology to help us provide your business with faster response times and an even

More information

Standard Features What it does Price Exc VAT Price Inc VAT Page. Number Withhold Allows you to withhold your number Free Free 2

Standard Features What it does Price Exc VAT Price Inc VAT Page. Number Withhold Allows you to withhold your number Free Free 2 Feature Guide Zen Line Rental Included Features Summary: Standard Features What it does Price Exc VAT Price Inc VAT Page Last Number Called Tells you the number that called last and call return Free Free

More information

Home Telecom Welcome Pack Putting telecoms at the heart of your home

Home Telecom Welcome Pack Putting telecoms at the heart of your home Home Telecom Welcome Pack Putting telecoms at the heart of your home Passionate about telecoms Home Telecom part of the Global 4 family of companies Our promise... Welcome to Home Telecom. Once you have

More information

Levelling the Playing Field

Levelling the Playing Field ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and

More information

We want to know what you think

We want to know what you think We want to know what you think Please tell us what you think about npower. We have asked Ipsos MORI, a leading independent research company, to help us collect feedback to improve the services we provide.

More information

All Rights Reserved. Copyright 2009

All Rights Reserved. Copyright 2009 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

Australian Communications Consumer Action Network

Australian Communications Consumer Action Network Australian Communications Consumer Action Network Website: www.accan.org.au E-mail: info@accan.org.au Telephone: +61 (0)2 9288 4000 TTY: +61 (0)2 9281 5322 ACCAN is the peak body that represents all consumers

More information

Life Insurance made easy

Life Insurance made easy Life Insurance made easy INTRODUCTION Your Health is your Wealth - I genuinely believe that to be true. I work in the A&E Department of a large hospital and every day I see the challenges people face in

More information

BUSINESSLINE FEATURES USER GUIDE. Do more with your business phone

BUSINESSLINE FEATURES USER GUIDE. Do more with your business phone BUSINESSLINE FEATURES USER GUIDE Do more with your business phone WELCOME TO TELSTRA BUSINESSLINE FEATURES Telstra BusinessLine Features are the smart way to manage your calls and stay connected to your

More information

A guide to Sage 50 Accounts from your Accountant

A guide to Sage 50 Accounts from your Accountant A guide to Sage 50 Accounts from your Accountant As a small business owner you obviously want what s best for your business. That s why finding the right accountancy software is absolutely vital. Good

More information

WHAT ELSE CAN YOUR HOME PHONE DO?

WHAT ELSE CAN YOUR HOME PHONE DO? visit a Telstra store 13 2200 telstra.com/home-phone WHAT ELSE CAN YOUR HOME PHONE DO? Everything you need to know about the features that make your home phone more helpful, flexible and useful C020 FEB16

More information

Introducing new Sage One Accounting

Introducing new Sage One Accounting Sage One Accounting Introducing new Sage One Accounting Sage One Accounting is an online accounting service for small businesses that want to manage international trade easily, control how they share accounts

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

Everything Your Business Needs. www.youreveryneed.co.uk

Everything Your Business Needs. www.youreveryneed.co.uk Your Every Need Everything Your Business Needs www.youreveryneed.co.uk T: 0800 470 4871 E: sales@youreveryneed.co.uk Your Every Need Ltd, Eden House, Hartlebury Trading Estate, Hartlebury, Worcestershire

More information

Exceeding customer expectations in Ireland

Exceeding customer expectations in Ireland BT and Avaya Exceeding customer expectations in Ireland Customers expect easy access to your services wherever they are, at any time, through any device. Their expectations are high, but organisations

More information

BellSouth Complete Choice for Business plan

BellSouth Complete Choice for Business plan BellSouth Complete Choice for Business plan BellSouth Complete Choice for Business plan Customized to your exact business needs Here s the all-in-one local calling plan where you can customize your local

More information

Simplify everything with Vodafone One Net Business

Simplify everything with Vodafone One Net Business Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that

More information

Investing in the Bottoming Process Mike Swanson. We're prepared to do more - The Bernanke. Stock Market Barometer

Investing in the Bottoming Process Mike Swanson. We're prepared to do more - The Bernanke. Stock Market Barometer Stock Market Barometer The Most Influential Financial Newsletter Read By Over 500 Hedge Fund Managers and Thousands of Elite Investors ~ August 5, 2012 Investing in the Bottoming Process Mike Swanson Quote

More information

Exceed customer expectations

Exceed customer expectations BT and Avaya Exceed customer expectations Customers expect easy access to your services wherever they are, at any time, through any device. Their expectations are high, but organisations need to be careful

More information