Organizational investment in job development: Making the business connection

Transcription

1 Oranizational investment in job development: Makin the business connection Aimee Nelson, Trillium Employment Services Jeaninne Pavlak, New Enland Business Associates

2 Welcome Welcome to Make Work A Part of Your Plan. Thank you for joinin us! Sessions are bein recorded and will be captioned for future viewin. Jeffrey Nurick Project Specialist

3 Session objectives Explore alterative business models focused on community employment Hihliht practices that lead to direct connections to local community business How to turn a business connection into a direct hire or customized placement Explore habits of hihly effective job developers who work with diverse job seekers Understand the importance of creative thinkin and leverain individuals and families in job development

4 Today s speakers Trillium Employment Services Aimee Nelson New Enland Business Associates (NEBA) Jeannine Pavlak

5 Trillium Employment Services Auburn, Washinton Aimee Nelson, Proram Manaer

6 Who we are Local non-profit community employment aency Pioneers of individualized community employment Advocates of participants and businesses

7 What we do Trillium helps businesses recruit, train and retain employees with disabilities. Businesses benefit from dedicated and hardworkin employees People et the work they love! A Win-Win

8 Community based Business Model Job Candidate Evaluation Employer Orientation Lon Term Onsite Job Support Pre-Screenin Job Site Analysis Customer Satisfaction Job Matchin Employer Trainin Co-Worker Trainin Workforce Orientation Onsite Employee Coachin Career Path Development

9 Trillium Services Identification and recruitment of job candidates Assistance with candidate screenin, interview process, and job matchin Job analysis and quality job match Employer trainin and on-site coachin Lon term human resource support Diversity co-worker trainin Assistance with employee career development

10 Increase Efficiency Free up employees to focus on more complex tasks Job tasks (i.e. filin) tailored to employee who enjoys & is challened by work Employee satisfaction = - Increased job retention rates - Increased customer service

11 Value Proposition Proven track record in placin job candidates Over 300 employees workin for employers in Kin, Pierce, Kitsap, and Clark counties 89% of employees are in the same job one year later Hih level of customer satisfaction 2015 Employer Survey: 87% of employers reported that Trillium always responded in a timely manner to employee issues & employers were satisfied with their monthly customer service support

12 Benefits Riht person, riht job People with developmental disabilities become tax payin citizens Maximizes employee s skills and contribution Flexibility in the workforce Improve team work & enhance work culture Reduce first year taxes up to $2,400 per eliible new hire (Work Opportunity Tax Credit) Cost-free assistance for: recruitment, trainin, and onoin employment support

13 Recruitin hih performin staff 4 Step interview process Phone interview Formal interview Shadow staff/debrief with entire team Final interview/job offer

14 Onboardin and trainin hih performin staff Clear expectations, reliable communication and shared time in the field. Teach time manaement and accountability. 3 day trainin- 1.Values and History 2. Systematic instruction 3. Job development and Marketin Staff check in s- 3 questions Mentor assined

15 Onboardin and trainin hih performin staff Weekly and monthly team meetins Manaers et out in the field to observe work Team collaboration yields hih performin teams Share stories and shared learnin Leverae staff strenths There s no recipe and lots of decisions: Give staff support and room to risk!

16 Trillium Business Partners

17 Trillium Business Partners

18 For additional information or questions o to trillium.or or contact Aimee Nelson aimee@trillium.or Thanks for your time

19 New Enland Business Associates Jeannine Pavlak, M.S., Non Profit Manaement Executive Director

20 Mission To enable people with disabilities, whose rihts and freedom are most likely denied them to be fully included in community life, primarily throuh employment In a way that Incorporates and creates best practices Creates valued typical societal roles Offers individualized opportunities Does no harm So that the ifts and talents of all people are appreciated.

21 NEBA Incorporated in 1983 and celebratin over 30 years in the field of supported employment Provides interated individualized employment services Serves 400 individuals annually throuhout MA and CT Consistently achieves 85-92% successful Placement Rate Licensed provider of the Department of Developmental Services and state vocational rehabilitation entities Works with public school transition students Is an Employment Network throuh SSA Ticket to Work

22 The Beinnin NEBA started with 5 mobile crews doin a variety of jobs in the community. Althouh in the community, individuals weren t truly interated. Opportunities to be with peers without disabilities did not exist. Relationships weren t bein developed. Stron belief that everyone, reardless of disability type, can be successfully employed within their community and that our community is far better when everyone is included, participatin and contributin.

23 The Obvious Opportunity to earn an income Have a purpose and ive meanin to your day Be included/fit in Defines who we are

24 John Patrick John rew up at Belchertown State School and moved to Northampton in the early 90 s. He worked as an advocate and public speaker for 10 years. His work, alon with his relationships in the community saved his life.

25 Employer Benefits- Return on Investment What Employers Have to Say Helped us meet production and sales oals improve customer service become more efficient free up staff to concentrate on other essential tasks clear backloed work Improved morale

26 Shane s Success Shane has autism and was mostly non-verbal when first referred. He works three jobs and now communicates with his co-workers and participates in weekly peer roup.

27 Job Descriptions and Performance Job descriptions focused on interated employment Performance reviews tied to job descriptions Smart oals tied to improved employment outcomes and best practice employment services Smart oals reviewed quarterly for proress measurement

28 Staff Development Consistent trainin on best practices for employment services Career Plannin/Discovery Job Development Employer Development On the Job Supports Follow-alon/Advancement Consistent supervision relative to implementation of best practices

29 Capacity Buildin Asses current status and establish benchmarks that include activities and timelines (# of people that complete discovery, # in job search, # employed) Look at and plan for potential obstacles includin financial systems Look at potential partners (Possibility of outsourcin) Look at all fundin sources- VR, Medicaid, TTW

30 Employment Scoreboard Name Hours Worked Employer Transportati on Date of Last Chane Satisfied with hours workin 25 Hartsprins PVTA June 2015 yes 12 CVS NEBA October Maceys CT Transp December September referred No Yes No

31 Introducin Adam Anderson His love of technoloy coupled with his need for a flexible work schedule inspired Adam to open up Wilbraham Web Desin. Adam has business accounts nation wide and is off of social security. Adam just launched his second business.

32 Use the data to set oals and make decisions Examine data and course correct as necessary. Don t except excuses If people aren t ettin jobs, look at what needs to chane. More staff trainin? New approach? Oranizational Culture?

33 For additional information or questions o to or contact Jeannie Pavlak jeannine.pavlak@nebaworks.com

34 Thank you This session was recorded and will be captioned. Videos can be found at: This work is made possible throuh fundin provided by the Minnesota Department of Human Services to the Research and Trainin Center on Community Livin at the University of Minnesota for the MN Person-Centered Chane Projects (MPCCP).