Disaster Recovery And Contingency Plan Design and Implementation Manual For Utilities

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1 Disaster Recovery And Contingency Plan Design and Implementation Manual For Utilities Depend on Our People. Count on Our Advice. SM Member TELERGEE Alliance

2 DISASTER RECOVERY AND CONTINGENCY PLAN DESIGN AND IMPLEMENTATION MANUAL FOR UTILITIES 1992 updated 2013 Olsen Thielen & Co., Ltd. Certified Public Accountants and Consultants 2675 Long Lake Road 300 Prairie Center Drive #300 St. Paul, MN Minneapolis, MN (651) (952) All Rights Reserved Printed in the United States of America This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is distributed with the understanding that the information is presented in general terms and is not intended to be used as a basis for specific action without obtaining the services of a competent tax professional. Copyright is not claimed in any material secured from official U.S. Government sources.

3 OLSEN THIELEN & CO., LTD. DISASTER RECOVERY AND CONTINGENCY PLAN DESIGN AND IMPLEMENTATION MANUAL CONTENTS INTRODUCTION: PAGE Why a Disaster Recovery and Contingency Plan 1 Developing a Disaster Recovery and Contingency Plan 1 Emergency Management Committee Organizational Chart 1-2 Use of this Manual 3 EVALUATING THE ESSENTIAL ELEMENTS OF YOUR DISASTER RECOVERY AND CONTINGENCY PLAN: Overview 3 EMERGENCY MANAGEMENT COMMITTEE PLAN OF ACTION: Plan Administrator 4-6 Communications Coordinator 7-8 Management Coordinator 9-10 Operations Coordinator 10 FORMS: PLAN ADMINISTRATOR: Internal Contact List Essential Services Security & Patrol Services A1 A2 A3 A4

4 CONTENTS (Continued) COMMUNICATIONS COORDINATOR: Internal Contact List Essential Services Alternate Facilities PAGE C1 C2 C3 C4 MANAGEMENT COORDINATOR: Location of Backup Records Essential Services Alternate Facilities Key Forms Billing Minimum Requirements Disbursements Minimum Requirements Investing & Financing Minimum Requirements Payroll Minimum Requirements M1 M2 M3 M4 M5 M6 M7 M8 M9 OPERATIONS COORDINATOR: Essential Tools & Equipment Essential Supplies & Materials Alternate Facilities Service Restoration Priority Vendor Listing General Contractors Specialty Contractors Major Equipment By Location O1 O2 O3 O4 O5 O6 O7 O8 O9

5 Assigned Date A. FACILITIES PLAN ADMINISTRATOR Assigned Date To Completed Reference Personnel safety is the primary concern in the event the company's facilities are struck with disaster: 1. A building plan should be developed which includes: - a site plan - a floor plan - utility layouts - locations of boiler, fuel and hazardous waste storage - evacuation routes, inside and out shelter areas 2. Review building warning systems and procedures to be followed when a warning is sounded. Make sure all personnel are informed of the warning signal and related procedures for: evacuation (fire, flood, etc.) proceeding to shelter areas (tornado, etc.) 3. The overall building plan, when completed, should be reviewed, discussed and approved by local fire officials who should also be provided a copy of the plan. In the event the facility becomes inoperable as a result of the disaster, alternative sites must be evaluated and arranged for in advance: 4. Physical requirements for communications, management and operations are to be developed by the disaster coordinators for those functions. These plans should be reviewed and their minimum requirements incorporated into the alternative site search. 5. Alternate sites possibilities could be satellite warehouse or operational facilities, community buildings, warehouse storage facilities and the like. Arrangements for sites with independent parties should be in writing. Keep in mind utility (heat, water, electricity, telephone) requirement when selecting an alternative site. OLSEN THIELEN & CO., LTD.

6 OLSEN THIELEN & CO., LTD.

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