SPRING 2014 PRE-DEPARTURE WORKSHOP

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1 SPRING 2014 PRE-DEPARTURE WORKSHOP

2 Pre-Departure Workshop Spring 2014 Administrative & Practical Matters

3 Financial Assistance: OS-HELP Loans Scholarships

4 OS HELP Loans OS HELP Workshops already finished If you have not attended a workshop but would still like to apply for a loan, contact immediately or see us at our drop in times and 2-3.

5 OS HELP Loans Commonwealth government funded loans to assist with overseas study Apply for up to 2 loans over your lifetime, 1 per semester of overseas study You incur an OS-HELP debt that is repaid directly to the Commonwealth Government in the same way and under the same conditions that a HECS debt is repaid. Borrow $2000, $4000 or $6,250 per semester in 2014 Borrow $7,500 for study in Asia in 2014 and $1000 if studying an Preparatory Asian Language

6 OS HELP Loans Eligibility A Commonwealth supported place (HECS) Undergraduate or postgraduate degree Australian citizenship Completed 48 credit points before overseas program At least 6 credit to be completed upon return See the government website:

7 Scholarships Global Exchange Scholarship To be determined Notification date: August Payment date: After census date (29 August) ISEP Scholarships - $5000 (Brazil and Belgium) Notification date: August Payment date: After census date (29 August) AsiaBound Scholarships - $5000 (Hong Kong and China) Notification date: August Payment date: After census date( 29 August)

8 Financial Management Tips Budget Be aware of scholarship and OS-Help Loan payment dates Research Centrelink benefits Banks and ATM Local currency for your first couple of days Alternative means of funding Settle taxation matters

9 Enrolment UTS Enrolment Host University Enrolment

10 UTS Enrolment UTS Enrolment Ensure that you enrol in exchange subjects Follow your faculty instructions on how to do this You must be enrolled at UTS for your results to be added to your degree

11 Host University Enrolment Host University Enrolment Every university has different enrolment systems You may enrol in subjects before arrival or on arrival Enrol in the corresponding full time study load Remember UTS Census dates are still applicable while on exchange Seek assistance from the International Office of the Host University

12 Credit transfer to your UTS degree Electives Non electives Enrolment at host uni upon arrival Subjects change upon arrival No need to update subject approval form Subject approval form needed

13 Transcripts Exchange Completed Transcript to UTS International Transcript to Student Evaluation form sent to student to complete Student presents transcript to UTS International, is given feedback form to complete and return Upon receipt of feedback, copy of transcript to Faculty and student Upon receipt of feedback, gives copy to Faculty Results updated Results updated

14 Correspondence with UTS Use your UTS address and check it daily This is an official means of UTS communication Empty your account regularly Forward your UTS to your regular alternative address Include your name and student number in all correspondence documents Keep copies of your documents electronically on a USB

15 Emergency Contact Details Emergency contact details must be updated in My Student Admin

16 Visas Visas Check with relevant consulates if you need to apply for a visa for study, or for travel Keep all visa documents on you when you travel Keep electronics somewhere safe

17 Tips Medical and Dental- have a check up before you leave Vaccinations Safety and Emergencies- what is the emergency number in your host country? Trip planning- book temporary accommodation, research transfers Attend ESAC events, check partner s website, language coursesget involved! Leave emergency contact details with your family and close friends

18 Pre departure Guide Your pre-departure guide contains: A complete Check list Register for Smart Traveler Specific information for graduating and International Students Information about extending your exchange Useful Contacts

19 UTS Travel Insurance UTS Travel Insurance Sadhna Sharma

20 Insurance Before you travel Ensure you have familiarised yourself with the country s safety and risks. ng&countryid=55 Or Call International SOS on Australia UTS Insurance does not cover countries that are rate high risk do not travel Confirm that your travel dates are approved by your faculty. Please advise of any pre-existing medical conditions.

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23 Insurance Before You Travel UTS Insurance can cover maximum 365 days from the start date of travel based on the approval from International Office. UTS Insurance does not cover you for private travel before or after the approved period. You can organise insurance from the link below: el.html

24 Insurance Before You travel Loss of Deposit & Additional Expenses Loss of any money paid in advance for airfares, accommodation etc. due to cancellation, alteration or incompletion of travel. Loss of deposit may occur due to: Serious sickness or injury to self should be supported by medical certificate Unexpected death or serious sickness or injury happening after the commencement date of the travel of a close relative under the age of 80 years should be supported by death certificate. Any other unforseen circumstances occurring during travel that are not in your control should have enough evidence of the circumstance.

25 Insurance During Your travel Cover includes: Overseas medical expenses, including overseas medical evacuation expenses Ongoing medical expenses in Australia for 12 months Personal Items Missed transport connection Rental Car Excess Personal Liability Excess: $200 on each and every claim, except medical claims Claims Notification: Please notify of any event that may result in an insurance claim via as soon as possible. You can lodge the claim later.

26 Insurance During Your travel Overseas Medical Expenses All reasonable medical expenses incurred due to injury or sickness, resulting in hospital, surgical or remedial treatment given or prescribed by a registered and legally qualified medical practitioner. Emergency Optical treatment Emergency Dental treatment Note: No cover is provided for normal or routine optical or dental treatment. No cover is provided for maintenance of a pre-existing medical condition.

27 Insurance Ongoing Medical Expenses In Australia All reasonable medical expenses incurred due to injury or sickness, which was first treated outside Australia during the period of approved travel by a registered and legally qualified medical practitioner. Exclusions: Any expenses recoverable from any other source. Medicare gap Pre-existing condition/s Travelling against medical advice Expenses incurred for more than 12 calendar months after the date of Injury

28 Insurance Personal Items The policy covers accidental loss or damage of accompanied luggage, personal effects, portable business equipment (including laptops and mobile phones) that occurred during the approved travel period. Includes: Mislaid luggage by any carrier for more than 8 consecutive hours. Travel Documents for non-recoverable cost of replacing. Credit Card Frauds Money cash, bank or currency notes, cheques etc Exclusions: Insurance does not cover any contractual liability for mobile phones.

29 Insurance Personal Liability The policy covers damages, compensation and legal expenses up to a specified amount for which you might become legally liable. This includes: Bodily injury including death or illness of another person. Loss or damage to property Note: Do not accept liability under any circumstance Contact ISOS immediately Provide contact details of your travel co-ordinator or

30 Insurance Major Exclusions Travelling to unsafe countries. (DFAT level of 4 Do not travel) No cover beyond 365 days Pre-existing conditions Travelling against medical advice Phone bills from stolen phones Loss of unattended personal items / luggage Pregnancy and childbirth / Sexually transmitted disease or HIV Medical expenses incurred more than 12 months after the date of injury Medicare gap Cost of emergency return trip home if the Insurer is not notified before travel commences Any expenses recoverable from any other source NOTE: Excess of $200 will apply to each and every claim except Medical Claims.

31 Insurance - Claims To make a claim: Contact Corporate Service Network (CSN) refer to your Insurance Guide CSN (Corporate Services Network) Phone No: Website:

32 Insurance- Contacts Insurer AHI Policy Number Insurer AHI Policy Number Insurance Claims Dedicated Help Line Insurance Claims Dedicated Help Line CSN CSN (Corporate (Corporate Services Services Network) Network) Phone No: No: Website: International SOS SOS Emergency Number Emergency for ISOS Number Australia Website: Website: Call the nearest International SOS (ISOS) Centre London Call the +44 nearest International 8008 SOS (ISOS) Centre Philadelphia London Singapore Philadelphia Singapore UTS membership number UTS membership number for ISOS 12AYCA AYCA m=12ayca UTS Insurance Ph: or UTS Insurance Ph: or

33 UTS Travel Insurance: Questions Questions?

34 International SOS Membership Helping you manage your health and safety travel risks

35 Global Infrastructure A network that works for you 27 assistance centres 35 clinics > 1 million cases 16,000+ medical evacuations Global information centre 6 regional security centres 90+ languages supported 68,000+ certified providers 50+ million bookings annually

36 International SOS Membership Managing your travel risks Pre Incident Incident Post Incident Pre Incident Incident Post Incident

37 International SOS Membership Helping you manage your travel risks Pre-departure Travel or Assignment Emergency Prepare. Educate. Acknowledge Assist. Inform. Advise. Recommend. Act.

38 International SOS Membership Before you leave, prepare yourself Pre-departure Prepare. Educate. Acknowledge 24/7 Advice and Assistance (Q & A) Access to online Country Guides Access to online Security Information Medical & Security Alerts 24/ 7 pre trip Medical & Security Briefs Written Itinerary Brief (Travel Brief Q)

39 International SOS Membership Prepare yourself before travel Pre-departure Prepare. Educate. Acknowledge Call us anytime, anywhere at any of our Assistance Centers around the world Member Tips: Always carry your membership card in your wallet. You can call us reverse charges, if necessary. Add the International SOS BlackBerry/ iphone/ Android Application to your mobile phone Sydney Singapore Philadelphia London Client Name University of Technology Sydney Membership Type Corporate Comprehensive Access Membership Number 12AYCA Save our Assistance Centre number to your mobile now: Sydney Singapore

40 International SOS Membership Prepare yourself before travel Pre-departure Prepare. Educate. Acknowledge Portal Overview Country Guides Security Information Find out about: Medical Alerts & Security Alerts Pre trip Medical & Security Advice Vaccinations Medical & Security Risk Rating Emergency Contact Numbers Cultural Tips Voltage and Plug Information Extreme Weather Civil Unrest Political Elections/ Protests Terrorism Transport Infrastructure

41 International SOS Membership Prepare yourself before travel Pre-departure Prepare. Educate. Acknowledge Medical & Security Alerts

42 International SOS Membership Prepare yourself before travel Pre-departure Prepare. Educate. Acknowledge Still have questions, or travelling to a high/ extreme risk destination Call the Assistance Centre for a pre travel Medical or Security Brief Some examples of what is covered in a travel brief: Extreme weather Problems with road and rail infrastructure, like washed away roads, traffic jams, poor infrastructure Threats of strikes from airlines, and other industrial action Disease outbreaks Potential problems or limitations of the medical infrastructure, such as lack of medication Threats of Terrorism, such as whether Westerners or Western companies will be targeted Heightened security at check points, like at airports or train stations, due to increase threats your itinerary & travel brief questionnaire to the Assistance Centre for a Written Itinerary Brief Medical & Security report

43 International SOS Membership Your Pre Departure Checklist Pre-departure Prepare. Educate. Acknowledge Travel Documentation & Resources Security Health & Safety

44 International SOS Membership Your Pre Departure Checklist Pre-departure Prepare. Educate. Acknowledge Personal Travel Locator

45 International SOS Membership Helping you manage your travel risks Travel or Assignment Assist. Inform. 24/7 advice and assistance through 27 Assistance Centres medical, security and general travel Are not feeling well Need a referral for a doctor, dentist or other care Hear of travel disruption affecting your itinerary Hear of adverse weather or a natural disaster that impacts your itinerary Feel unsafe, hear of riots or protests outside your hotel / place of business Require a language translator, even in a cab Need prescriptive medication Your wallet /passport/ identification documents are lost or stolen Are the victim of a theft or assault

46 International SOS Membership Helping you manage your travel risks Emergency Advise. Recommend. Act. 24/7 decision and crisis management support Step-by-step Security instructions and advice to ensure your safety Hospitalisation and medical monitoring (including upfront payment to ensure emergency admission) Deployment of International SOS staff on site for emergencies and emerging situations Help to identify all employees in affected locations End to end operational and logistical management of medical or security evacuations stages Liaising with your family and UTS Post-incident follow-up

47 No matter how small your concern may feel, when in doubt, call International SOS for support Thank you

48 Farewell

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