College of Business Report of assessment activity

Transcription

1 College of Business Report of assessment activity Goals for based on previous assessment results: - Review and revise comprehensive exams for Business, OLS and HR majors - complete - Develop freshman experience and learning community cohort in progress, will be ready for Fall 2013 Business program Assessment of Student Learning - Comprehensive exam was administered Fall and Spring (see Attachment 1for breakdown by discipline) Overall scores: o Results indicate a slight trend upward over time o Lowest rankings in the finance area (<60%), continue to monitor marketing and strategy for potential downward trend. Student Satisfaction - Senior focus group was conducted in Spring (see Attachment 2). Results indicate: o students are generally satisfied with the extended scheduling option o students would like more online or hybrid offerings (continued trend from 2010/11 results) o the faculty mentoring/advising process remains unclear and problematic o more math and use of Excel is needed Program changes made in response to assessment results: - Upon analysis of comprehensive exam scores, it appears that students have had the most difficulty in the courses that are more quantitatively based. Results of the student focus group also indicated that more math preparation was needed. Therefore, the math sequence was revised to include the following, effective Fall 2013: o Replacement of MA 153 Algebra and Trigonometry I with MA 213 Finite Mathematics I. this course is the result of a collaborative effort between business and mathematics faculty. o Addition of a second STAT course: STAT 302 Elementary Statistical Methods II

2 Organizational Leadership and Supervision/Human Resources programs Results - Capstone presentation and analysis (see Attachment 3) o Results appear to be stable over time o Addition of unit on financial analysis in Spring of 2012 may have helped improve learning in that area - Comprehensive exam revised and administered for a second cycle (see Attachment 4 and 5 for breakdown) Overall: Spring 2012 Spring 2013 OLS Results 68% 76% HR Results 68% 72% Slight increase in both areas, continue to monitor for trend Student Satisfaction - Senior focus group findings (see Attachment 6) o Majority of responses very positive o Hybrid and online classes are seen as a strength o Advising continues to be a major issue. There is a continued need to improve advising and mentoring relationships, information about course offerings and rotations, access to plans of study o Current math sequence is inadequate Program changes made in response to assessment results: - Replace MA 153 Algebra and Trigonometry I with MA 213 Finite Mathematics I. This new course is the result of a collaborative effort between business and mathematics faculty. Goals for Develop improved process for advising, assignment of faculty mentors, and implementation of DegreeWorks - Streamline and clarify the process for student internships (assignment of faculty sponsor, clarification of tasks, use of exit assessment) - Develop strategies for improving D,F,W rates in targeted courses

3 1. BS Degree in Business Comprehensive Exam Results by discipline (Fall 2010 Spring 2013)

4 2. GBG 405 Focus Group Spring 2013 Strengths Appreciate the real world experience in faculty and courses DegreeWorks will be great for future students wish we could have used it Year round scheduling is great, very helpful for planning Dual credit is a great opportunity Job fair tough to attend, not available during the day Opportunities for Improvement Course-offering, format related issues ECON need more upper level electives Bring back law minor Need more online or blended classes Schedule some courses later in the day More upper level concentration courses in summer Would like some rotation of profs, would like choice for some courses More experiential learning perhaps help PNC campus with any needs they may have Use Excel o for all math based courses o at least in some accounting courses (or other program) Course specific GBI 301 needs some revision tests are tricky Marketing some courses are repetitive, need more critical thinking MIS textbook has mixed reviews some very positive, some negative Would like ability to purchase computer programs for reduced prices Advising a love/hate relationship Loved my professional advisor (4) Loved my faculty mentor (7) Did not have faculty mentor (11) advisor super helpful advisor did everything to discourage me from meeting with her

5 3. BS Degrees in Leadership and Human Resources Capstone Analysis (Spring 2010 Spring 2013)

6 4. BS Degree in Organizational Leadership Comprehensive Exam Results by Area (Spring 2012-Spring 2013)

7 5. BS Degree in Human Resources Comprehensive Exam results by area (Spring )

8 6. OLS 494 Focus Group Spring 2013 Strengths We ve learned a lot at PNC and have gotten a lot Internships o Appreciate professors who tell about internships o Stress importance of Internships o Roper and Smith both good on internships Appreciate hybrid classes and online classes o Courses not good totally online, but would be OK hybrid: Law, Leadership Philosophy, Conflict, Teams Advisors nearly half of the class liked their advisors All would recommend PNC to a friend Opportunities for Improvement Keep emphasis on non-traditional students who need night classes o HRIS only offered once a year on Friday mornings o COM 325 is good but only offered during the day o Help with resources and job fairs are during the day- need evening or a Saturday Additional courses in o strategic planning o project management o more public relations courses Improve the following courses: o HRIS needs software practice o HR students learn theory but would like more help with job applications o ENGL 420 needs how to write resignation letter o OLS 372 needs more on performance, ¾ of course was selection o OLS 477-needs hands on not just book learning, wish it was offered earlier in the sequence o MATH MA 153 is useless need basic math skills not trig. MA 223 for more useful than Ma 153 or STAT 301 o Writing need more help with citations, did learn it in ENGL 102 and SOC class Need to market OLS better to businesses, they know the value of people and are looking for grads Advising o horrible no one told me I had a mentor: no handoff to mentors o Had to initiate contact with advisor o 2 classes not on transcript for AS and advisors were non-responsive o Feels like they want to keep you here longer, delays graduation o Need to know when you will get advisor o Took 3 semesters to change POS maybe we need more business advisors o most advising happens during the day, need availability at night o advisors said she was not allowed to switch to 120 POS but it is as simple as reading the plan of study o Hard to schedule a year in advance, because of work and obligations change o Financial Aid staff needs to take a class in empathy and customer services