MALAYSIAN INVESTMENT DEVELOPMENT AUTHORITY PKI/DIGITAL CERTIFICATE ONLINE APPLICATION GENERAL USER GUIDE

Transcription

1 MALAYSIAN INVESTMENT DEVELOPMENT AUTHORITY PKI/DIGITAL CERTIFICATE ONLINE APPLICATION GENERAL USER GUIDE 08 August 2011

2 Table of Contents SECTION A : INTRODUCTION Table of Contents CHAPTER A-1 SUBMISSION MODES A-1-1 Online...1 CHAPTER A-2 SYSTEM REQUIREMENTS A-2-1 Hardware...2 A-2-2 Software SECTION B : USER GUIDE...3 CHAPTER B-1 REGISTERING WEB-KEY B-1-1 How to register a web-key...4 B-1-2 How to determine the right industry sector for your product...7 B-1-3 How to determine whether you successfully registered...10 CHAPTER B-2 REGISTERING CERTIFICATE B-2-1 How to register certificate...12 B-2-2 First Time User B-2-3 Registered User CHAPTER B-3 SIGNING IN B-3-1 How to sign in CHAPTER B-4 DATA ENTRY B-4-1 How to enter data...22 B-4-2 How to submit the application...24 CHAPTER B-5 SUBMITTING FEEDBACK B-5-1 How to contact us...33 SECTION C : USER MANUAL CHAPTER C-1 DOWLOADING THE USER MANUAL C-1-1 Download user manual...34 SECTION D : NOTIFICATIONS CHAPTER D-1 RECEIVING NOTIFICATIONS FROM MIDA D-1-1 Successful web-key registration D-1-2 Application is accepted...38 D-1-3 Application is not accepted...39 D-1-4 Acknowledgement SECTION E : APPLICATION STATUS CHAPTER E-1 CHECKING THE STATUS OF YOUR APPLICATION E-1-1 How to check the status of your application... 41

3 Introduction SECTION A : INTRODUCTION PKI/Digital Certificate online application is a facility for MIDA clients to submit applications online. Chapter A-I Submission modes Web Submission modes for submitting application: Online A-I-I Online Data is keyed in directly into the online data entry form. Online data entry is only applicable for Duty Exemption applications: 1) PC1 1

4 System Requirements Chapter A-2 System requirements To ensure MIDA s Web Submission performs smoothly, your system should meet the hardware and software requirements outlined below. A-2-1 Hardware. Processor : Pentium III or higher. Memory : 512MB RAM or higher. Internet connection : Preferably broadband. Printer A-2-2 Software Microsoft Internet Explorer (IE) version 6.0 or higher Adobe Acrobat Reader version 6.0 or higher J2SE Java Runtime Environment (JRE) version 5.0 Java Unlimited Strength Policy Software digital certificate or e-filing software digital certificate 2

5 User Guide SECTION B : USER GUIDE This user guide will walk you through the process of submitting an application by providing step-by-step instructions with illustrations to help you understand each step. Register / Sign In In order to submit an application, you must either register for a new web-key or sign in using an existing web-key. A web-key is a unique combination of alphanumeric characters (much like a password) which is used to identify one single application. No two applications will have the same web-key. Each subsequent application will require you to register for another web-key. 3

6 User Guide Chapter B-1 Registering Web-key B-I-I How to register web-key Go to users are advised to use Internet Explorer browser due to compatibility issue of the system. Note: Each application need one web-key, once the application submitted to MIDA then the web-key will be expired. For the next/new application user need to register new web-key. Step Action 1. Click on the Register hyperlink to register new web-key. 4

7 Registering a Web-Key To register a web-key, you must first fill in the details of the application, the company that is applying, as well as a contact person for MIDA to notify on the web-key (to authorize access to the application) and any other updates. Note: A red asterisk (*) indicates that it is a mandatory field. If any of the mandatory fields is empty, you would not be able to register a web-key. Step Action 1. Select Application Form from the drop down list. 2. Select Mode of Submission from the drop down list. 3. Select Industry Sector from the drop down list. 5

8 Registering a Web-Key Step Action 4. Select the type of Company Registration from the drop down list. 5. Fill in Company Registration No. in the field box. 6. Fill in Company Name in the field box. 7. Fill in Address in the field box. 8. Fill in Postcode in the field box. 9. Fill in City in the field box. 10. Select State from the drop down list. 11. Select Country from the drop down list. 12. Fill in the relevant information in the respective field boxes within the columns: Name, Designation, , Tel No.IMobile No. and Fax No. 13. Fill in the relevant information in the respective field boxes within the 14. columns: Name, ID Type, IC/Passport, , Tel No.IMobile No. and Fax No. Click on the receive a web-key. button to register your application and Note: The button is used to clear all the data in the page. 6

9 Determining industry sector Determining industry sector To help you determine which industry sector your product belongs to, MIDA s Web Submission provides documentation on products according to Chapter Titles under the Malaysian Trade Classification and Custom Duties Order. B-1-2 How to determine the right industry sector for your product Step 1. Action Click on the button to open another page that contains links to documents which may assist you in choosing the right industry sector for your finished product. 7

10 Determining industry sector Step Action 2. Click on the Click Here To Download Adobe Acrobat Reader hyperlink to Download and install Adobe Acrobat Reader (if you do not have it on your computer). 3. Click on any of the bulleted hyperlinks to open the corresponding PDF Document (which contains details of products of the industries) in your browser. 8

11 Determining industry sector 4 5 Step Action 3. Click on the button to print the document. 4. Click on the button to save the document into your computer. 9

12 Registering a Web-Key B-1-3 How to determine whether you successfully registered For applications using online mode, you will receive this screen with the message You have successfully registered. Your designated web-key is in the first line under Application Details. Each successfully registered web-key will be sent to contact person. You have successfully registered please proceed with online data entry Note: Please remember the web-key designated, if user forget/lost web-key it can be recovered by open the notification sent by the system to contact person and authorized person. 10

13 Registering a Web-Key Upon successful registration, user will received s from admin@mida.gov.my on the generated web-key. User are advised to store the web-key in a secure location for granting access to the application later. a) for authorized person b) for contact person 11

14 Registering Certificate Chapter B-2 Registering Certificate This facility is for the authorized person to register for digital certificate in order for user to digitally signed on the application. Applicant could use the digital certificate e- filling provided by LHDN. This certificate can be reused for future application since only one time registration is required. If user has already registered and download/installed certificate please skip to data entry section. B-2-1 How to register certificate After completed registering web-key click on Check Certificate button. If user already has a certificate, button Download Certificate will be enabled to enable user to download the certificate. If user does not have certificate then Register Certificate button will enable. 12

15 Registering Certificate B-2-2 First Time User Click Check Certificate button. Button Register Certificate will be enable and message will pop up You are advised to register for certificate before proceeding to data entry. Then click Register Certificate button to continue. This page will popup and continue to fill up the fields. Mandatory fields are marked with * sign are compulsory. Click Register Certificate once finished. Before proceed to register certificate, the system need IC/Passport and Authorized Letter in image. You are advised to store the Security Question and Answer in a secure location for granting access on signing purposed. Note: IC upload and Company authorization letter are referring to acknowledge person in-charge are working with the company and entitle to authorized the application. 13

16 Registering Certificate Registration Complete. Click Close This Page. You will receive notification from MIDA including password for the certificate. Sample is as follow: 14

17 Registering Certificate B-2-3 Registered User Click Check Certificate button. Button Download Certificate will be enable then click Download Certificate button to continue. If user have download and installed the certificate please proceed to data entry section. Click Download Certificate Please select your security question and answer your security question. Click Submit 15

18 Registering Certificate This window will appear. Click Open. Click Allow. 16

19 Registering Certificate Click Next. Click Next. 17

20 Registering Certificate Enter your certificate password (refer to notification from MIDA). Click Next. Click Next. 18

21 Registering Certificate Click Next. Click Finished. 19

22 Registering Certificate Click OK. 20

23 User Guide Chapter B-3 Signing In B-3-1 How to sign in Go to users are advised to use Internet Explorer browser due to compatibility issue of the system. Step Action 1. Fill in your web-key and in the field box if user have registered web-key. 2. Click on the button to access the application after fill in web-key. 21

24 Applying in Online mode Chapter B-4 Data Entry Once you have registered your web-key and certificate, you are now ready to enter data. For online applications, data is entered in an online form. B-4-1 How to enter data Step Action 1. Click on Data Entry to start entering data. 22

25 Applying in Online mode This is what the online form looks like, with the navigation menu on the left-hand side, and the corresponding data entry page on the right-hand side. Note: Please refer to the relevant user manual at MIDA website to find help on entering data into your selected application form. 23

26 Submit Application B-4-2 How to submit the application Once you have completed entering data, you are now ready to submit the application. Please be advised that when the application has been submitted, you will not be able to amend the information. However, you can still view the form that you have submitted (in PDF format). Step Action 1. Click on the button. 2. Click on the button to submit the form 24

27 Submit Application Step 3. Action Click on the button to submit or click on the button to cancel. 25

28 Submit Application Step Action 4. Key-in the password certificate (refer to from MIDA), Click on the OK button to proceed or click on the Cancel button to cancel. 26

29 Submit Application Step Action 5. Click on the OK button to proceed or click on the Cancel button to cancel. 27

30 Submit Application Step Action 6. Click on the Yes button to proceed or click on the No button to cancel. 28

31 Submit Application Step Action 7. Select your Certificate then click OK button to proceed or click Cancel button to cancel. 8. Click View Certificate to view the certificate details. 29

32 Submit Application Step Action 9. Click on the Yes button to proceed or click on the No button to cancel. 30

33 Submit Application Once you submit the application, the message Your application has been sent to MIDA. Please check your for notification appears at the top of the next page. Within the Application Status section, the application status is now changed to Submitted. 31

34 Submit Application Step Action 10. Select the attachment then click Download button to view the application form. 11. Click Open button to open the attachment or click Save button to save the the attachment or click Cancel to cancel. 32

35 Submitting feedback Chapter B-5 Submitting feedback If you have any feedback, you are more than welcome to contact us. B-5-1 How to contact us Step Action 1. Click on the hyperlink to navigate the Helpdesk page. 33

36 User Manuals SECTION C : USER MANUALS To help guide you in entering data into the Online application forms or Barcode Online programs, MIDA provides user manuals for each of the available application forms. Chapter C-I Downloading the user manual You can download the user manual at any point of the application process while using MIDA s Web Submission, whether you are registering a web-key, entering data, or even after submitting an application. C-I-I Download the user manual Step Action 1. Click on the User Manual hyperlink to navigate to the User Manuals page. 34

37 User Manuals Step Action Click on the Click Here to Download Adobe Acrobat Reader (if required) hyperlink to download and install Adobe Acrobat Reader (if you do not already have it on your computer). Click on Software and Hardware requirements hyperlink to open the requirement need for the system (in PDF format) Click on Process Flow hyperlink to open the process flow of the system (in PDF format). Click on General User Guide hyperlink to open the guide on how to use the system (in PDF format). Click on Application Form User Manual hyperlink to open the guide on how to fill up the selective application form (in PDF format). 35

38 Notifications SECTION D : NOTIFICATIONS Notifications are sent out by MIDA to the contact person to notify of any changes to the application status. Chapter D-1 Receiving notifications from MIDA These are samples of notification s that the contact person will receive. D-1-1 Successful web-key registration This is a notification upon successful web-key registration. Dear Sir/Madam, We wish to acknowledge your request for a web key dated 15-Dec Your designated web-key is MFSV152W9B. Please use this web key as a reference in all matters pertaining to this application. To proceed with the submission of your application, please login to Thank you. Malaysian Investment Development Authority (MIDA) Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral Kuala Lumpur Malaysia Tel : Fax : admin@mida.gov.my Website: 36

39 Notifications Successful web-key registration (Authorized Person) This is a notification upon successful web-key registration for authorized person Dear Sir/Madam, We wish to acknowledge your request for a web key dated 15-Dec Your designated web-key is MFSV152W9B. Please use this web key as a reference in all matters pertaining to this application because you are the authorized person for this application. To proceed with the submission of your application, please login to Thank you. Malaysian Investment Development Authority (MIDA) Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral Kuala Lumpur Malaysia Tel : Fax : admin@mida.gov.my Website: 37

40 Notifications D-1-2 Application is accepted This is a notification from the MIDA division director or deputy director once he/she has accepted the application. Dear Sir/Madam, Please be inform that your application has been received by MIDA. The details of your application are as follow: Thank you. Company Name : Testing Company Sdn Bhd Division : ICT and Electrical Industries Application Type : PC1 Submission Date : 15 Febuary 2011 Web-Key : MFSV152W9B Malaysian Investment Development Authority (MIDA) Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral Kuala Lumpur Malaysia Tel : Fax : admin@mida.gov.my Website: 38

41 Notifications D-1-3 Application is not accepted This is a notification from the MIDA division director or deputy director to inform that the application is not accepted and the reason(s) for not accepting the application. Dear Sir/Madam, Please be inform that your application has been received by MIDA and we regret to inform you, your application is not accepted as stated below. The details of your application are as follow: Company Name : Testing Company Sdn Bhd Division : ICT and Electrical Industries Application Type : PC1 Submission Date : 15 February 2011 Web-Key : MFSV152W9B Reasons : Incomplete and/or Inaccurate Information If you wish to seek further clarification regarding the application, please contact the division. Thank you. Malaysian Investment Development Authority (MIDA) Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral Kuala Lumpur Malaysia Tel : Fax : admin@mida.gov.my Website: 39

42 Notifications D-1-4 Acknowledgement This is a notification from the MIDA division director or deputy director to inform that the application is being processed. 40

43 Application Status SECTION E : APPLICATION STATUS The status of an application will change accordingly as you advance through the application process from entering data until the application is completed/approved. Chapter E-1 Checking the status of your application You can check the status of your application anytime you wish as long as you have the web-key to access your application. E-1-1 How to check the status of your application Once you sign in using your web-key, you will find the status of your application within the Application Status section. Below sample application status. Status Data Entry Status Cancel 41

44 Application Status Status Submitted After submitted user can review the application by select the document and click Download button, then select open/save the document (PDF format). 42

45 Application Status Status Process By MIDA (In Progress) Status Process By MIDA Acknowledgement Letter User can download acknowledgement letter after received notification from MIDA. Click on the document and select save/open (PDF format). 43

46 Application Status Status Completed/Approved User can download approval letter and other document after received notification from MIDA. Click on the document and select save/open (PDF format). 44

47 Application Status Status Rejected 45