The Effects of Financial License on Job Performance

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "The Effects of Financial License on Job Performance"

Transcription

1 The Effects of Financial License on Job Performance Pih-Shuw Chen, Department of Business Administration, National Chiayi University, Taiwan ABSTRACT During the rapid development of economic miracle, the financial and banking industry has been playing an important role in Taiwan. However, the key performance indicator (KPI) of being a successful financial institution is professional service quality. After reviewing previous researches and literatures, the researcher found that the foundation of professional service quality is based on the professional training and financial license. In order to obtain advantages in the competitive market, financial license is strongly related to job performance in financial and banking industry. Keywords: Financial and banking industry, service quality, financial license, job performance INTRODUCTION According to Gramm-Leach-Bliley Act of the late 1990s, the term financial services became more prevalent in the United States, which enabled different types of companies operating in the U.S. financial services industry at that time to merge. Hinton (2010) states that the financial services industry includes firms that deal with the management, investment, transfer, and lending of money. Though every company handles money in the course of doing business, financial institutions actually make money their business; rather than selling a line of physical products, they offer customers their fiscal expertise. The industry itself is very large, encompassing everything from small, local banks to the multinational investment banks regularly featured in news headlines. An occupational license is any form of regulation that restricts entry to an occupation or profession to people who meet competency-related requirements stipulated by a regulatory authority. This includes any physical or implied license, registration, certification, approval or permit required by someone to gain employment, including self-employment. Anderson (1993) clearly demonstrated that a license is usually conferred by the government organizations and it proves someone who has the basic knowledge, skill, which a certain job or filed requires. A certificate, on the other hand, is usually conferred by a professional institution and proves someone who is qualified or passes a certain standard which a professional organization defines. An accreditation to individuals is a proof that someone who has the basic knowledge and is qualified for working in a certain field or for a job. This study is going to discuss the professional license system to job performance. The researcher will focus on the staffs with licenses to prove if they meet the professional standards of basic knowledge and competency of this field. In another word, establishing a certificate or license system can prove the license owner has passed the critical evaluation from the professional organization and will has better job performance.

2 PROFESSIONAL FINANCIAL LICENSES Government organizations or professional associations usually take into account the professional knowledge and competency that a certain filed requires when setting up the standard of obtaining the license. In another word, only when one can meet the requirement, he or she can get the license of this filed; which implies that not everyone in the same filed can pass the exam or obtain the license of that field. For example, not every student majoring in civil engineer, accounting, or architecture can get the license of their majoring field. So we know that establishing license system can increase self-confidence (Hsieh, 2010). License system is not only used for personnel quality control which ensure the staffs have certain level of professional knowledge and are qualified for the job (Shanker, 1996), but it will inspire the staffs to learn new technology and enhance their ability since some licenses are not for tenure; license holder must upgrade or renew the license every certain period of time. Through upgrading and renewal process, this system will enhance professional development. Function of financial license A financial planner with license or personal financial planner with license is a practicing professional who helps people deal with various personal financial issues through proper planning, which includes: cash flow management, education planning, retirement planning, investment planning, risk management and insurance planning, tax planning, estate planning and business succession planning (for business owners). (Famspear, 2007) The work engaged in by this professional is commonly known as personal financial planning. In carrying out the planning function, he is guided by the financial planning process to create a financial plan; a detailed strategy tailored to a client's specific situation, for meeting a client's specific goals. The key defining aspect of what the financial planner does is that he considers all questions, information and advice as it impacts and is impacted by the entire financial and life situation of the client. (Famspear, 2007) Objective of financial license People enlist the help of a financial planner with license because of the complexity of performing the following: (Famspear, 2007) 1. Finding direction and meaning in one s financial decisions; 2. Understanding how each financial decision affects other areas of finance; 3. Adapting to life changes to feel more financially secure. The best results of working with a comprehensive financial planner with license, from an individual client or family s perspective are: (Famspear, 2007) 1. To create the greatest probability that all financial goals (anything requiring both money and planning to achieve) are accomplished by the target date, 2. To have a frequently-updated sensible plan that is proactive enough to accommodate any major unexpected financial event that could negatively affect the plan, 3. To make intelligent financial choices along the way (whether to buy or lease whether to refinance or pay-of etc.).

3 JOB PERFORMANCE Definition of job performance In 1970s Kane (1976) defined job performance is the accomplishment or a work record of employees during a specific period. Later, French & Seward (1983) defined job performance is an action plan related to the level of task finished. Job performance is the contribution, work quantity & quality, and the productivities. Chakravarthy (1986) defined job performance including short term economic achievements, sustain every related party s needs, company s capability of dealing future events. Campbell (1990) defined job performance is an individual s behavior while working on the task to reach organization s expectation or policy, or formalize the role required. In 1990s Byars & Rue (1991) defined job performance was a reflection of employees working status and it was related to the level of employees achievement. It means performance is an index of employees productivity. Boman and Motowidlo (1993) defined job performance asindividual s behavior related to organization goal and this behavior can be evaluated by the individual s contribution on organization s achievement.schermerhorn, Hunt, & Osborn (2000) defined job performance as the quantity and quality of the achievement that an individual or a group contributes to the organization. The practical application of job performance Korman(1977) suggested there were three factors that would afect on employees job performance which were job motive, skill and ability, and the role consciousness. Katz, & Kahn (1978) classified performance into the categories of in-role behavior and extra-role behavior. In-role behavior is defined formally in the system of the organization. Employees must follow the organization rules and job description while working; the performance evaluation is also based on that. The meaning of extra-role behavior is much more extended, it is usually considered as a commitment from the employee voluntarily. Dalton, Todor, Spendolin, Fielding, & Poto, (1980) thinks that organization performance can be divided by hard performance and soft performance. Hard performance indicates the sales amount, net profit, productivity, commission and service provided. It is more of the evaluation of quantity. Soft performance indicates the supervisor s evaluation, self consciousness, and some other evaluation related to quality performance. Blumberg, & Pringle (1982) suggested that former scholars neglected the effects of environmental factors on job performance and their studies were not able to explain the complicated job performance situation in the working field. They suggested a model of three factors which explained how the combination of capability, willingness, and opportunity effects on job performance. Venkatraman & Ramanujam (1986) also suggested three different achievements including financial performance, business performance, and organization performance. Robbins (1998) grouped working performance into employee s achievement, employees working behavior, and employee s characteristic. He also thought that the essences of performance are efficiency and effectiveness (Robbins, 2001).

4 CONCLUSIONS Conclusions Establishing occupational regulation and license system are very important tasks for culturing future professionals. Other than culturing skilled manpower and stimulate industry upgrading, license system can also help building correct occupational concept, increasing the quality of service, ensuring public safety, enhance equal employment opportunity, strengthening the importance of occupational education and training, and accumulating the competitive power. Government can set up the scope and standard of an exam to test people who are willing to be certified in a certain filed. Through this process, the qualified examinees can be certificated and get the advantage when seeking a job. Furthermore, some licenses grant the right of running certain business or doing certain jobs. Financial organizations also can help government to promote the idea of financial license system and work on the education training and personnel evaluation. It can integrate the whole society sresource and enhance the quality of service.

5 REFERENCES Andersen, D. G. (1993). Accreditation, Licensure, and Certification. The Journey toward Professionalism, National Forum, 73(4), Blumberg, M., & Pringle, C. D. (1982). The Missing Opportunity in Organizational Research: Some Implications for a Theory of Work Performance. Academy of Management Review, 7(4), Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates, Personnel Selection in Organization, San Francisco, CA: Jossey-Bass. Byars, L. & Rue, L. (2006) Human Resource Management. (8th ed.) Columbus, OH: McGraw Hill Education. Campbell, J. P. (1990). Modeling the Performance Prediction Problem in Industrial and Organizational Psychology. In Dunnette, M. D. and Hough, L. M. (Eds.). Handbook of Industrial and Organizational Psychology (2nd ed.). 1, PaleAlto, CA: Consulting Psychologists Press. Chakravarthy, B. S. (1986). Measuring Strategic Performance. Strategic Management Journal,7(3), Dalton, D. R., Todor, W. D., Spendolin, M. J., Fielding, G. J. and Poto, L.W. (1980). Organization Structure and Performance: A Critical Review. Academy of Management Review, 5, French, C., & Seward, F. (1983). Impetus for action: a cultural analysis of justice and organizational citizenship behavior in society. Administrative Science Quarterly, Hinton, S. (2010). The Definition of financial services industry. Retrieval from: Hsieh, C.H. (2010). The Impact of Certificate Cognition on Job Performance, National Chiayi University Master Thesis. Kane, V. E. (1976). Process Capability Indices, Journal of Quality Technology, 18, Katz, D., & Kahn, R. L. (1978). The Social Psychology of Organizations (2nd ed.). New York, NY: Wiley. Korman, A. (1977). Organization Behavior. Englewood Cliffs, NJ: Prentice Hall. Motowidlo, S. J., & Scotter, J. R. V. (1994). Evidence that Task Performance Should be Distinguished from Contextual Performance. Journal of Applied Psychology, 79, Famspear (2007). The Definition of Financial Planner. Retrieval from: Robbins, S. P. (1998). Organizational Behavior, Upper Saddle River. NJ: Prentice Hall International. Robbins, S. P. (2001). Organizational Behavior. Upper Saddle River, NJ: Prentice-Hall International.. Schermerhorn, J. R., Hunt, J. M. & Osborn, R.N. (2000). Managing Organizational Behavior(6th ed.). New York, NY: John Wiley & Sons. Shanker, A. (1996). Quality assurance. Phi Delta Kappan, 78(3), Venkatraman. N., & Ramanujam, V. (1986). Measurement of Business Performance in Strategy Research: A Comparison of Approaches. Academy of Management Review, 11(4),

2.2 Assess the effectiveness of different selection tools. 2.3 Identify different types of employee training

2.2 Assess the effectiveness of different selection tools. 2.3 Identify different types of employee training INTER AMERICAN UNIVERSITY OF PUERTO RICO METROPOLITAN CAMPUS ECONOMIC AND ADMINISTRATIVE SCIENCES DIVISION MBA PROGRAM SYLLABUS INTERNET COURSE I. GENERAL INFORMATION Course Title: ORGANIZATIONAL THEORY

More information

The Mediating Effect of Organizational Commitment on Leadership Type and Job Performance

The Mediating Effect of Organizational Commitment on Leadership Type and Job Performance The Mediating Effect of Organizational Commitment on Leadership Type and Job Performance Dr. Hueryren Yeh, Shih Chien University, Kaohsiung, Taiwan Dachuan Hong, Graduate Student, Nanhua University, Taiwan

More information

Expectancy Theory of Motivation: Motivating by Altering Expectations

Expectancy Theory of Motivation: Motivating by Altering Expectations VOLUME 15, NUMBER 1, 2011 Expectancy Theory of Motivation: Motivating by Altering Expectations Fred C. Lunenburg Sam Houston State University ABSTRACT Vroom s expectancy theory differs from the content

More information

Goal-Setting Theory of Motivation

Goal-Setting Theory of Motivation VOLUME 15, NUMBER 1, 2011 Goal-Setting Theory of Motivation Fred C. Lunenburg Sam Houston State University ABSTRACT Locke and Latham provide a well-developed goal-setting theory of motivation. The theory

More information

The Leadership Qualities of a Successful Municipal CAO

The Leadership Qualities of a Successful Municipal CAO The Leadership Qualities of a Successful Municipal CAO Presentation to Canadian Association of Municipal Administrators May 31, 2011 David Siegel Department of Political Science Brock University dsiegel@brocku.ca

More information

MISSISSIPPI STATE UNIVERSITY COLLEGE OF EDUCATION. DEPARTMENT of LEADERSHIP & FOUNDATIONS COURSE SYLLABUS. Human Resources Administration

MISSISSIPPI STATE UNIVERSITY COLLEGE OF EDUCATION. DEPARTMENT of LEADERSHIP & FOUNDATIONS COURSE SYLLABUS. Human Resources Administration MISSISSIPPI STATE UNIVERSITY COLLEGE OF EDUCATION DEPARTMENT of LEADERSHIP & FOUNDATIONS COURSE SYLLABUS Course Prefix and Number: CCL 8153 Course Title: Credit hours: Type of course: Catalog description:

More information

Learning Objectives: Making Sure it Links

Learning Objectives: Making Sure it Links Learning Objectives: Making Sure it Links Kimberly K. Daugherty, Pharm.D., BCPS Assoicate Professor and Assistant Dean of Academic Affairs and Assessment SU Faculty Retreat November 2012 Objectives Given

More information

Form 2B City University of Hong Kong

Form 2B City University of Hong Kong Form 2B City University of Hong Kong Information on a Course offered by Department of Applied Social Sciences with effect from Semester A 2012/2013 Part I Course Title: Course Code: Course Duration: Educational

More information

Domain of Management Project Management Resource Management

Domain of Management Project Management Resource Management Domain of Management The domain of management entails the planning, organizing, coordinating and supervising of instructional technologies (Seels & Richey, 1994). When dealing with management, instructional

More information

A Study of Marketing and Advertising Strategies of Academic Organizations in Taiwan Adult Learning

A Study of Marketing and Advertising Strategies of Academic Organizations in Taiwan Adult Learning A Study of Marketing and Advertising Strategies of Academic Organizations in Taiwan Adult Learning I-Fang Wang, Assistant Professor of Applied English, Southern Taiwan University, Taiwan Guang-Han Chung,

More information

The Effect of Enterprise Architecture on Employees Performance: The Moderating Role Task-Technology Fit

The Effect of Enterprise Architecture on Employees Performance: The Moderating Role Task-Technology Fit The Effect of Enterprise Architecture on Employees Performance: The Moderating Role Task-Technology Fit Roham Yazdanpanah 1,ghasem jaknjad 2,nasser yousefi raki 3 1 Faculty of Management, Allamehtabatabaie

More information

Prefix, Number and Name of Course: PSM 603 Topics in Professional Math and Science

Prefix, Number and Name of Course: PSM 603 Topics in Professional Math and Science Prefix, Number and Name of Course: PSM 603 Topics in Professional Math and Science Credit Hours: 3 In-Class Instructional Hours: 3 Labs: 0 Field Work: 0 Catalog Description Prerequisites: Graduate-level

More information

Brand management model of vocational high schools in Taiwan

Brand management model of vocational high schools in Taiwan Available online at www.sciencedirect.com Procedia Social and Behavioral Sciences 2 (2010) 4229 4233 WCES-2010 management model of vocational high schools in Taiwan Yi-Ling Hung a, Ching-Sheue Fu a * a

More information

Florida Core Competencies for Early Care and Education Directors. February 2011

Florida Core Competencies for Early Care and Education Directors. February 2011 Florida Core Competencies for Early Care and Education Directors February 2011 Florida Core Competencies for Early Care and Education Directors Table of Contents Introduction 4 Florida Core Competencies

More information

Organization Development Consulting

Organization Development Consulting Organization Development Consulting Winter, 2013 Psychology 883 Department of Psychology University of Waterloo Professor John Michela Course Description This course provides an introduction to the theories

More information

Area of focus: ADMISSIONS INFORMATION PACKET

Area of focus: ADMISSIONS INFORMATION PACKET Master of Public Health (MPH) PROGRAM Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET Department of Health Science & Human Ecology 5500 University Parkway San Bernardino, CA 92407

More information

Portland State University Graduate School of Education Counselor Education

Portland State University Graduate School of Education Counselor Education Portland State University Graduate School of Education Counselor Education The Graduate School of Education challenges itself and others to meet our diverse communities lifelong educational needs Fall

More information

Assessing a theoretical model on EFL college students

Assessing a theoretical model on EFL college students ABSTRACT Assessing a theoretical model on EFL college students Yu-Ping Chang Yu Da University, Taiwan This study aimed to (1) integrate relevant language learning models and theories, (2) construct a theoretical

More information

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET MPH PROGRAM Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET Department of Health Science & Human Ecology 5500 University Parkway San Bernardino, CA 92407 (909) 537-5339 http://health.csusb.edu

More information

Objective 1.01 Healthcare Career Preparation

Objective 1.01 Healthcare Career Preparation Objective 1.01 Healthcare Career Preparation career decision making 1 Journal Prompt Even if you are on the right path, you will get run over if you are not moving. career decision making 2 Professional

More information

Performance Appraisal: Methods and Rating Errors

Performance Appraisal: Methods and Rating Errors INTERNATIONAL JOURNAL OF SCHOLARLY ACADEMIC INTELLECTUAL DIVERSITY VOLUME 14, NUMBER 1, 2012 Performance Appraisal: Methods and Rating Errors Fred C. Lunenburg Sam Houston State University ABSTRACT Performance

More information

Organizational Development Interventions In Learning Organizations John Theodore, Ph.D., DBA, Ph.D., CMC, President, JDT Management Consultants, USA

Organizational Development Interventions In Learning Organizations John Theodore, Ph.D., DBA, Ph.D., CMC, President, JDT Management Consultants, USA Organizational Development Interventions In Learning Organizations John Theodore, Ph.D., DBA, Ph.D., CMC, President, JDT Management Consultants, USA ABSTRACT The purpose of this article was to demonstrate

More information

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET. Fall 2009

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET. Fall 2009 MPH PROGRAM Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET Fall 2009 Department of Health Science & Human Ecology 5500 University Parkway San Bernardino CA 92407 (909) 537-5339)

More information

Monfort College of Business Semester Course Syllabus (2015-2016) COURSE PREFIX/TITLE: BAMG 354 Organizational Behavior Sem. Hrs. 3 Ed.

Monfort College of Business Semester Course Syllabus (2015-2016) COURSE PREFIX/TITLE: BAMG 354 Organizational Behavior Sem. Hrs. 3 Ed. Monfort College of Business Semester Course Syllabus (2015-2016) COURSE PREFIX/TITLE: BAMG 354 Organizational Behavior Sem. Hrs. 3 Ed. Cap: 40 CATALOG DESCRIPTION: Prerequisite: BAMG 350. Business majors

More information

The Relationship between Social Intelligence and Job Satisfaction among MA and BA Teachers

The Relationship between Social Intelligence and Job Satisfaction among MA and BA Teachers Kamla-Raj 2012 Int J Edu Sci, 4(3): 209-213 (2012) The Relationship between Social Intelligence and Job Satisfaction among MA and BA Teachers Soleiman Yahyazadeh-Jeloudar 1 and Fatemeh Lotfi-Goodarzi 2

More information

PROBABILITY AND STATISTICS. Ma 527. 1. To teach a knowledge of combinatorial reasoning.

PROBABILITY AND STATISTICS. Ma 527. 1. To teach a knowledge of combinatorial reasoning. PROBABILITY AND STATISTICS Ma 527 Course Description Prefaced by a study of the foundations of probability and statistics, this course is an extension of the elements of probability and statistics introduced

More information

ORGANIZATIONAL BEHAVIOR

ORGANIZATIONAL BEHAVIOR Fact Sheet ORGANIZATIONAL BEHAVIOR TEST INFORMATION This test was developed to enable schools to award credit to students for knowledge equivalent to that, which is learned, by students taking the course.

More information

Factors Affecting Job Performance: A Review of Literature

Factors Affecting Job Performance: A Review of Literature Factors Affecting Job Performance: A Review of Literature Korkaew Jankingthong 1* and Suthinee Rurkkhum 2 1 Department of Human Resource Management, Hatyai Business School, Hatyai University, Thailand

More information

Percent, Sales Tax, & Discounts

Percent, Sales Tax, & Discounts Percent, Sales Tax, & Discounts Many applications involving percent are based on the following formula: Note that of implies multiplication. Suppose that the local sales tax rate is 7.5% and you purchase

More information

Running head: THE FIELD OF INSTRUCTIONAL TECHNOLOGY. Instructional Design. Teresa Hill. University of Houston ClearLake

Running head: THE FIELD OF INSTRUCTIONAL TECHNOLOGY. Instructional Design. Teresa Hill. University of Houston ClearLake Design 1 Running head: THE FIELD OF INSTRUCTIONAL TECHNOLOGY Instructional Design Teresa Hill University of Houston ClearLake In partial fulfillment of the requirements for INST 5131 Assignment 3 Caroline

More information

C-Careers in Personal Financial Planning and Counseling

C-Careers in Personal Financial Planning and Counseling C-Careers in Personal Financial Planning and Counseling Personal financial planning and counseling is a professional field that addresses the financial concerns of individuals and families. The need for

More information

Assessing Fundamentals in Every Course Through Mastery Learning

Assessing Fundamentals in Every Course Through Mastery Learning 2 We are all accustomed to periodic summative testing for achievement, but in this chapter the importance of requiring mastery of fundamentals as the baseline for evaluation, regardless of the level of

More information

James Madison University Clinical Mental Health Counseling PSYC 630 Sample Syllabus

James Madison University Clinical Mental Health Counseling PSYC 630 Sample Syllabus James Madison University Clinical Mental Health Counseling PSYC 630 Sample Syllabus This is the duty of our generation as we enter the twenty-first century -- solidarity with the weak, the persecuted,

More information

The decision is often based on geographical area and your willingness to settle down

The decision is often based on geographical area and your willingness to settle down Page 1 of 5 Issue Stories INPRACTICE Subscribe to Issue Stories Plastic Surgery Practice - March 2009 Should You Buy or Lease Your Office Space? by Lawrence B. Keller, CFP, and Michael J. Wiley, CHBC The

More information

LIFELONG TRAINING - INTERFACE OF A SUCCESSFUL HUMAN RESOURCE MANAGEMENT IN ROMANIAN ORGANIZATIONS

LIFELONG TRAINING - INTERFACE OF A SUCCESSFUL HUMAN RESOURCE MANAGEMENT IN ROMANIAN ORGANIZATIONS LIFELONG TRAINING - INTERFACE OF A SUCCESSFUL HUMAN RESOURCE MANAGEMENT IN ROMANIAN ORGANIZATIONS ADELA SUZANA ARTENE, SILVIA MEDINSCHI TIBISCUS UNIVERSITY OF TIMISOARA. FACULTY OF ECONOMICS. DALIEI STREET,

More information

Leader-Member Exchange Theory: Another Perspective on the Leadership Process

Leader-Member Exchange Theory: Another Perspective on the Leadership Process VOLUME 13, NUMBER 1, 2010 Leader-Member Exchange Theory: Another Perspective on the Leadership Process Fred C. Lunenburg Sam Houston State University ABSTRACT The basic idea behind the leader-member exchange

More information

largeequityrelease.com EQUITY RELEASE GUIDE Speak to one of our specialists today on 020 3824 0904

largeequityrelease.com EQUITY RELEASE GUIDE Speak to one of our specialists today on 020 3824 0904 largeequityrelease.com EQUITY RELEASE GUIDE Speak to one of our specialists today on 020 3824 0904 CONTENTS What is equity release?... 3 How much money could I raise through an equity release?... 4 What

More information

1. Investigated. An American brand that advertises in at least one other country.

1. Investigated. An American brand that advertises in at least one other country. Fayetteville Technical Community College GRD 142 Graphic Design II Frank M. Galluccio Graphic Design in a Global Marketplace Module Description This module is designed to introduce first-year graphic design

More information

ASSOCIATE DIPLOMA FOR ASSISTANT ACCOUNTANTS CURRICULUM

ASSOCIATE DIPLOMA FOR ASSISTANT ACCOUNTANTS CURRICULUM ASSOCIATE DIPLOMA FOR ASSISTANT ACCOUNTANTS CURRICULUM Objective: The objective of this program is to consolidate the skills of the professional in intermediate accountancy and financial information systems.

More information

how to prepare a profit and loss (income) statement

how to prepare a profit and loss (income) statement business builder 3 how to prepare a profit and loss (income) statement amegy bank business resource center how to prepare a profit and loss (income) statement 2 how to prepare a profit and loss (income)

More information

Financial Solutions LLC

Financial Solutions LLC Financial Solutions LLC Form ADV Part 2A February, 2014 4946 Donegal Cliffs Drive Dublin, Ohio 43017 614 604 3551 www.financialsols.com This brochure provides information about the qualifications and business

More information

BUSINESS BUILDER 3 HOW TO PREPARE A PROFIT AND LOSS (INCOME) STATEMENT

BUSINESS BUILDER 3 HOW TO PREPARE A PROFIT AND LOSS (INCOME) STATEMENT BUSINESS BUILDER 3 HOW TO PREPARE A PROFIT AND LOSS (INCOME) STATEMENT zions business resource center 2 how to prepare a profit and loss (income) statement A Profit and Loss (P&L) or income statement measures

More information

ROLE OF PERFORMANCE APPRAISAL POLICY AND ITS EFFECTS ON EMPLOYEE PERFORMANCE

ROLE OF PERFORMANCE APPRAISAL POLICY AND ITS EFFECTS ON EMPLOYEE PERFORMANCE ROLE OF PERFORMANCE APPRAISAL POLICY AND ITS EFFECTS ON EMPLOYEE PERFORMANCE Michael A. Akinbowale Department of Human Resources Management, Faculty of Management Sciences Durban University of Technology,

More information

AC 2008-835: OPTIMIZING DATA CENTER REDUNDANCY

AC 2008-835: OPTIMIZING DATA CENTER REDUNDANCY AC 2008-835: OPTIMIZING DATA CENTER REDUNDANCY Donald Merino, Stevens Institute of Technology Donald N. Merino is a tenured full professor and the Alexander Crombie Humphreys Chaired Professor of Economics

More information

Managing Change: The Role of the Change Agent

Managing Change: The Role of the Change Agent VOLUME 13, NUMBER 1, 2010 Managing Change: The Role of the Change Agent Fred C. Lunenburg Sam Houston State University ABSTRACT Every organizational change, whether large or small, requires one or more

More information

DEVELOPING AN EXTENDED TECHNOLOGY ACCEPTANCE MODEL: DOCTORS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS IN JORDAN

DEVELOPING AN EXTENDED TECHNOLOGY ACCEPTANCE MODEL: DOCTORS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS IN JORDAN DEVELOPING AN EXTENDED TECHNOLOGY ACCEPTANCE MODEL: DOCTORS ACCEPTANCE OF ELECTRONIC MEDICAL RECORDS IN JORDAN INTRODUCTION Fauziah Baharom 1, Ola T. Khorma 2, Haslina Mohd 3, and Mahmood G. Bashayreh

More information

THE AWARENESS OF HAVING LIFE INSURANCE POLICY: AN EXPLORATORY STUDY AMONG LAGOS STATE UNIVERSITY STUDENTS IN OJO, LAGOS, NIGERIA

THE AWARENESS OF HAVING LIFE INSURANCE POLICY: AN EXPLORATORY STUDY AMONG LAGOS STATE UNIVERSITY STUDENTS IN OJO, LAGOS, NIGERIA THE AWARENESS OF HAVING LIFE INSURANCE POLICY: AN EXPLORATORY STUDY AMONG LAGOS STATE UNIVERSITY STUDENTS IN OJO, LAGOS, NIGERIA Mustapha Abiodun Okunnu, Lagos State Polythenic, Ikorodu, Lagos, Nigeria

More information

task performance contextual performance [2] 4 communication coordination leadership Salas physical assistance [1] resolve problems / [4] Pearce Amato

task performance contextual performance [2] 4 communication coordination leadership Salas physical assistance [1] resolve problems / [4] Pearce Amato 2005 13 5 666 671 Advances in Psychological Science * 1,2 1 ( 1 100101) ( 2 100039) B849 C93 task performance contextual performance [2] 1 4 McIntyre Salas 1995 communication coordination leadership [3]

More information

Creating Meaningful Environments for Leadership Education

Creating Meaningful Environments for Leadership Education Creating Meaningful Environments for Leadership Education Kathy L. Guthrie, Ph.D. Assistant Professor Educational Leadership and Policy Studies Florida State University Tallahassee, FL kguthrie@fsu.edu

More information

Administration and Investment Policy for the Annuity Retirement Benefits (ARB) Adjustment Fund

Administration and Investment Policy for the Annuity Retirement Benefits (ARB) Adjustment Fund Administration and Investment Policy for the Annuity Retirement Benefits (ARB) Adjustment Fund (Established on October 1, 2015) In accordance with Article 112-10, Paragraph (1), of the Local Public Service

More information

The relationships among Job performance, personality, competence and. customer loyalty- A case study of car salesperson

The relationships among Job performance, personality, competence and. customer loyalty- A case study of car salesperson The relationships among Job performance, personality, competence and customer loyalty- A case study of car salesperson ZHONG-HUI CHEN Department of Applied Economics and Management National Ilan University

More information

A Pedagogy to Promote Civic Learning Presentation

A Pedagogy to Promote Civic Learning Presentation Fairfield University DigitalCommons@Fairfield Enduring Questions - Teaching Resources Phase II Toolkit 1-1-2013 A Pedagogy to Promote Civic Learning Presentation Jesuit Universities Humanitarian Action

More information

Developing a Web-based Environment in Supporting Students Team-working and Learning in a Problem-based Learning Approach

Developing a Web-based Environment in Supporting Students Team-working and Learning in a Problem-based Learning Approach Developing a Web-based Environment in Supporting Students Team-working and Learning in a Problem-based Learning Approach Hsiu-Ping Yueh Department of Agricultural Extension, National Taiwan University

More information

Better by Design: Using Organizational Design for Competitive Advantage in the 21st Century. Thomas D. Hollinger

Better by Design: Using Organizational Design for Competitive Advantage in the 21st Century. Thomas D. Hollinger Better by Design: Using Organizational Design for Competitive Advantage in the 21st Century Thomas D. Hollinger Regent Global Business Review 16 regent.edu/r gbr Organizational leaders have tried many

More information

Effective learning environments in relation to different learning theories

Effective learning environments in relation to different learning theories Available online at www.sciencedirect.com Procedia - Social and Behavioral Sciences 46 ( 2012 ) 2334 2338 WCES 2012 Effective learning environments in relation to different learning theories Ali Guney

More information

Reflective Journaling: Building Bridges between Theory and Practice KENNETH GOLDBERG National University kgoldber@nu.edu

Reflective Journaling: Building Bridges between Theory and Practice KENNETH GOLDBERG National University kgoldber@nu.edu Reflective Journaling: Building Bridges between Theory and Practice KENNETH GOLDBERG National University kgoldber@nu.edu ABSTRACT Assessing practitioner experience as it relates to subject theory can be

More information

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET

MPH PROGRAM. Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET MPH PROGRAM Area of focus: Community Health Education ADMISSIONS INFORMATION PACKET Department of Health Science & Human Ecology 5500 University Parkway San Bernardino, CA 92407 (909) 537-5339 http://health.csusb.edu

More information

Competencies There are three units in this course. At the completion of these units, students will be able to:

Competencies There are three units in this course. At the completion of these units, students will be able to: University of Wisconsin-Platteville Course Syllabus for Academic Credit Curriculum and Course Construction #50 Wisconsin Technical College System (WTCS) Course Title: Curriculum and Course Construction

More information

EDP 504 ADVANCED EDUCATIONAL PSYCHOLOGY

EDP 504 ADVANCED EDUCATIONAL PSYCHOLOGY EDP 504 1 EDP 504 ADVANCED EDUCATIONAL PSYCHOLOGY Fall 2012 Tues. 4:10 6:55 pm, 312 Poe Hall 3 credit hours Graduate standing requirement Instructor Information: Name: John Nietfeld, Ph.D. Email: john_nietfeld@ncsu.edu

More information

THE EFFECT OF ORGANIZATIONAL CHANGE ON TEAM CREATIVITY, JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND WORK PERFORMANCE

THE EFFECT OF ORGANIZATIONAL CHANGE ON TEAM CREATIVITY, JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND WORK PERFORMANCE THE EFFECT OF ORGANIZATIONAL CHANGE ON TEAM CREATIVITY, JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND WORK PERFORMANCE Angela Shin-yih Chen National Chung-Hsing University, Taiwan, ROC angela@dragon.nchu.edu.tw

More information

Using Theoretical Foundations for a Community Health Nursing or a Population Health Course

Using Theoretical Foundations for a Community Health Nursing or a Population Health Course Ellermann, Critical Thinking and Clinical Reasoning in the Health Sciences, Facione and Facione (eds.), California Academic Press. 1 Measuring Thinking Worldwide This document is a best practices essay

More information

Development and Design: E- Portfolio on Project-based Learning with Assessment System

Development and Design: E- Portfolio on Project-based Learning with Assessment System DOI: 10.7763/IPEDR. 2013. V60. 34 Development and Design: E- Portfolio on Project-based Learning with Assessment System Punyapat Chanpet 1 + and Komkrit Chomsuwan 2 1 Learning Innovation in Technology,

More information

THIS POSITION IS ONLY OPEN TO CLASSIFIED EMPLOYEES (NON-PROBATIONARY) IN THE FOPE UNTIL NOVEMBER 20, 2015

THIS POSITION IS ONLY OPEN TO CLASSIFIED EMPLOYEES (NON-PROBATIONARY) IN THE FOPE UNTIL NOVEMBER 20, 2015 Human Resources Department 121 S.W. Port St. Lucie Blvd Port St. Lucie, FL 34984-5099 www.cityofpsl.com THIS POSITION IS ONLY OPEN TO CLASSIFIED EMPLOYEES (NON-PROBATIONARY) IN THE FOPE UNTIL NOVEMBER

More information

HUMAN RESOURCES AND THEIR DEVELOPMENT Vol. I Economic Foundation of Human Resource Development - Oscar A. Aliaga, Richard A.

HUMAN RESOURCES AND THEIR DEVELOPMENT Vol. I Economic Foundation of Human Resource Development - Oscar A. Aliaga, Richard A. ECONOMIC FOUNDATION OF HUMAN RESOURCE DEVELOPMENT Oscar A. Aliaga and Richard A. Swanson Professor of Human Resource Development, University of Minnesota, USA Keywords: Economic foundation, human resource

More information

The Industrial-Organizational Psychologist 105

The Industrial-Organizational Psychologist 105 David Costanza The George Washington University Jennifer Kisamore University of Oklahoma-Tulsa David and I are excited about taking over the Education and Training in I-O Psychology column. We hope to

More information

A Comparison of Selected Categories of Accreditation Standards of NAIT, TEC-ABET and AACSB

A Comparison of Selected Categories of Accreditation Standards of NAIT, TEC-ABET and AACSB Volume 18, Number 3 - May 2002 to July 2002 A Comparison of Selected Categories of Accreditation Standards of NAIT, TEC-ABET and AACSB By Dr. C. Douglas Ward and Dr. John Dugger KEYWORD SEARCH Administration

More information

Leader s Interpersonal Skills and Its Effectiveness at different Levels of Management

Leader s Interpersonal Skills and Its Effectiveness at different Levels of Management International Journal of Business and Social Science Vol. 3 No. 4 [Special Issue - February 2012] Leader s Interpersonal Skills and Its Effectiveness at different Levels of Management Aamir Khan Dr. Wisal

More information

In recent years, controversy has surrounded the development

In recent years, controversy has surrounded the development Occupational Therapy Practitioners Perceptions of the Impact of Continuing Education Activities on Continuing Competency Lori T. Andersen Key Words: competence learning preferences Objective. The purpose

More information

Southern Caregiver Resource Center Caring for those who care for others

Southern Caregiver Resource Center Caring for those who care for others Southern Caregiver Resource Center Caring for those who care for others Fact Sheet: Choosing a Financial Planner If you have been making financial plans for yourself or with an older relative you may have

More information

EXIN Information Security Management Advanced

EXIN Information Security Management Advanced Preparation Guide EXIN Information Security Management Advanced based on ISO/IEC 27002 Edition 201601 Copyright 2016 EXIN All rights reserved. No part of this publication may be published, reproduced,

More information

WHITE PAPER SERIES ON THE 16 FIREFIGHTER LIFE SAFETY INITIATIVES

WHITE PAPER SERIES ON THE 16 FIREFIGHTER LIFE SAFETY INITIATIVES WHITE PAPER SERIES ON THE 16 FIREFIGHTER LIFE SAFETY INITIATIVES Initiative 5 Develop and implement national standards for training, qualifications, and certification (including regular recertification)

More information

Item 1: Cover Page Part 2A of Form ADV: Firm Brochure March 2015

Item 1: Cover Page Part 2A of Form ADV: Firm Brochure March 2015 Item 1: Cover Page Part 2A of Form ADV: Firm Brochure March 2015 Website: www.flexscore.com IARD#: 166714 156 2nd Street, 4 th Floor San Francisco, CA 94105 (877) 684-4110 300 Banner Court, Suite 1 Modesto,

More information

THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA

THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA THE LINK BETWEEN ORGANIZATIONAL CULTURE AND PERFORMANCE MANAGEMENT PRACTICES: A CASE OF IT COMPANIES FROM ROMANIA Dobre Ovidiu-Iliuta The Bucharest University of Economic Studies (Institute of Doctoral

More information

TheImportanceofPublicRelationsinCorporateSustainability

TheImportanceofPublicRelationsinCorporateSustainability Global Journal of Management and Business Research: B Economics and Commerce Volume 14 Issue 4 Version 1.0 Year 2014 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals

More information

Learning about the influence of certain strategies and communication structures in the organizational effectiveness

Learning about the influence of certain strategies and communication structures in the organizational effectiveness Learning about the influence of certain strategies and communication structures in the organizational effectiveness Ricardo Barros 1, Catalina Ramírez 2, Katherine Stradaioli 3 1 Universidad de los Andes,

More information

Alaska Board of Nursing

Alaska Board of Nursing 1 Alaska Board of Nursing EVALUATION OF LPN, RN & ANP SCOPE OF PRACTICE REQUESTS Approved June 8, 2007 Revised August 22, 2007 Revised November 17, 2010 Mission of the Alaska Board of Nursing The mission

More information

The Business Plan. What financial information do I need to include? You should obtain and be prepared to reference:

The Business Plan. What financial information do I need to include? You should obtain and be prepared to reference: The Business Plan What is a Business Plan? The Business Plan is a clearly written analysis of your company. It explains the industry in which you compete, your company s goals & objectives, and your plan

More information

Role and Value of Accreditation

Role and Value of Accreditation NEW ENGLAND ASSOCIATION OF SCHOOLS AND COLLEGES COMMISSION ON INSTITUTIONS OF HIGHER EDUCATION 3 Burlington Woods, Suite 100, Burlington, MA 01803-4514 Voice: (781) 425 7785 Fax: (781) 425 1001 Web: http://cihe.neasc.org

More information

Strategic-Operations Plan Elements

Strategic-Operations Plan Elements Strategic-Operations Plan Elements Contents MAIN Title page, Table of Contents Preface (Summary) Introduction Values, Principles, and Vision Mission: Strategy and Operations SWOT Analysis and Synthesis

More information

Instructional Design for Career and Technical Education TECH 3181/5181 (330:181g) Syllabus MEET YOUR INSTRUCTOR

Instructional Design for Career and Technical Education TECH 3181/5181 (330:181g) Syllabus MEET YOUR INSTRUCTOR of 5 Instructional Design for Career and Technical Education TECH 3181/5181 (330:181g) Syllabus MEET YOUR INSTRUCTOR Ali Kashef, Professor in Technology Management & Manufacturing area and Coordinator

More information

Journal of College & Character VOLUME VII, NO. 1, January 2006

Journal of College & Character VOLUME VII, NO. 1, January 2006 Journal of College & Character VOLUME VII, NO. 1, January 2006 Who s Teaching the Kids? Cyberslacking in the Classroom Jackie McBride, Julie Milligan, and Joe Nichols, Arkansas State University Abstract

More information

Essays on Teaching Excellence

Essays on Teaching Excellence Essays on Teaching Excellence Toward the Best in the Academy A Publication of The Professional & Organizational Development Network in Higher Education Vol. 19, No. 5, 2007-2008 Building Assignments that

More information

EXECUTIVE FIRE OFFICER MASTER S DEGREE: A PRELIMINARY POTENTIAL MARKET ANALYSIS STRATEGIC MANAGEMENT OF CHANGE

EXECUTIVE FIRE OFFICER MASTER S DEGREE: A PRELIMINARY POTENTIAL MARKET ANALYSIS STRATEGIC MANAGEMENT OF CHANGE EXECUTIVE FIRE OFFICER MASTER S DEGREE: A PRELIMINARY POTENTIAL MARKET ANALYSIS STRATEGIC MANAGEMENT OF CHANGE BY: Burton A. Clark, Ed.D. National Fire Academy Emmitsburg, Maryland An applied research

More information

Impediments to Organizational Change. A large body of knowledge, theory, concepts, and descriptions regarding organizational

Impediments to Organizational Change. A large body of knowledge, theory, concepts, and descriptions regarding organizational 1 Impediments to Organizational Change A large body of knowledge, theory, concepts, and descriptions regarding organizational change exists for analyzing change in organizations. Change is a constant in

More information

Certificates Become Licenses By June 1, 2013

Certificates Become Licenses By June 1, 2013 Certificates Become Licenses By June 1, 2013 Parts of the Act effective immediately August 26, 2012 (SB 1799 signed into law) Other effective dates: January 1, 2012 February 1, 2012 July 1, 2012 Most

More information

1301. Basic Requirements

1301. Basic Requirements Chapter 13. Chapter 13 (as of 12/20/08) Title 46 PROFESSIONAL AND OCCUPATIONAL STANDARDS Part XIX. Certified Public Accountants Maintenance of Competency; Continuing Professional Education (CPE) 1301.

More information

RECOGNIZED MARKETABLE FLEXIBLE. Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING. Apply today: strayer.

RECOGNIZED MARKETABLE FLEXIBLE. Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING. Apply today: strayer. RECOGNIZED PROVEN RESPECTED MARKETABLE FLEXIBLE Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING Apply today: strayer.edu Flexible / Affordable / valuable Our Master of Science

More information

and Hung-Wen Chang 1 Department of Human Resource Development, Hsiuping University of Science and Technology, Taichung City 412, Taiwan 3

and Hung-Wen Chang 1 Department of Human Resource Development, Hsiuping University of Science and Technology, Taichung City 412, Taiwan 3 A study using Genetic Algorithm and Support Vector Machine to find out how the attitude of training personnel affects the performance of the introduction of Taiwan TrainQuali System in an enterprise Tung-Shou

More information

Leadership Skills Development Through Service Learning

Leadership Skills Development Through Service Learning Leadership Skills Development Through Service Learning James A. Ejiwale Jackson State University Abstract The engagement of students in service learning will help them acquire and improve on necessary

More information

Small-business owners who need

Small-business owners who need BUSINESS PLANS ARE MORE IMPORTANT NOW THAN EVER Jenni Jeras 1 Small-business owners who need financing are smart to do their homework, and that includes creating a comprehensive business plan. Lenders

More information

How to Explain (and Overcome) 2% Barrier in Teaching Computer Science: Fuzzy Ideas Can Help

How to Explain (and Overcome) 2% Barrier in Teaching Computer Science: Fuzzy Ideas Can Help How to Explain (and Overcome) 2% Barrier in Teaching Computer Science: Fuzzy Ideas Can Help Olga Kosheleva 1 and Vladik Kreinovich 2 1 Department of Teacher Education 2 Department of Computer Science University

More information

Nursing s Social Policy Statement

Nursing s Social Policy Statement CHAPTER 1 Nursing s Social Policy Statement Catherine E. Neuman, MSN, RN, NEA-BC Overview Nursing is a part of the society from which it grew and continues to evolve. As a profession, nursing is valued

More information

PERSONNEL RULES & REGULATIONS MANUAL SECTION 1300 EMPLOYEE TRAINING AND DEVELOPMENT

PERSONNEL RULES & REGULATIONS MANUAL SECTION 1300 EMPLOYEE TRAINING AND DEVELOPMENT PERSONNEL RULES & REGULATIONS MANUAL SECTION 1300 EMPLOYEE TRAINING AND DEVELOPMENT Section 1301. Purpose The City of Gaithersburg believes that training and development are integral components of work

More information

Leadership Development for Organizational Success

Leadership Development for Organizational Success \ A Hot Topics Paper Prepared by the SIOP Visibility Committee Leadership Development for Organizational Success Aaron J. Kraus and Chantale N. Wilson The University of Akron Prepared by the Visibility

More information

Leadership Coaching: A Case of the Chief Executive Diane Brennan Abstract About the Author Introduction About the Client

Leadership Coaching: A Case of the Chief Executive Diane Brennan Abstract About the Author Introduction About the Client Leadership Coaching: A Case of the Chief Executive Published in the National HRD Network Journal April 2010 Issue Based on case study by Diane Brennan, Leadership Coaching: The Imact on the Organization

More information

MBA 6001, Organizational Research and Theory Course Syllabus. Course Description. Prerequisites. Course Textbook. Course Learning Objectives.

MBA 6001, Organizational Research and Theory Course Syllabus. Course Description. Prerequisites. Course Textbook. Course Learning Objectives. MBA 6001, Organizational Research and Theory Course Syllabus Course Description Examination of organizational theory and managerial concepts of human behavior in organizations. Topics include theoretical

More information

Investigating Effective Lead Generation Techniques

Investigating Effective Lead Generation Techniques Investigating Effective Lead Generation Techniques by BNET Editorial There is always some degree of turnover in any customer base. To keep a business growing, it is essential to generate new prospective

More information

INCORPORATING ETHICS INTO MANAGEMENT INFORMATION SYSTEMS CURRICULUM IN BUSINESS SCHOOLS

INCORPORATING ETHICS INTO MANAGEMENT INFORMATION SYSTEMS CURRICULUM IN BUSINESS SCHOOLS INCORPORATING ETHICS INTO MANAGEMENT INFORMATION SYSTEMS CURRICULUM IN BUSINESS SCHOOLS Dr. Huei Lee, Eastern Michigan University, USA, huei.lee@emich.edu Dr. Melissa Dark, Purdue University, USA, dark@purdue.edu

More information

Minorities Leaders in the Workplace Assignment One. David Haile EDD 9100 CRN 24160 Leadership Seminar

Minorities Leaders in the Workplace Assignment One. David Haile EDD 9100 CRN 24160 Leadership Seminar Minorities Leaders in the Workplace Assignment One David Haile EDD 9100 CRN 24160 Leadership Seminar Nova Southeastern University September 24, 2011 The following paper will compare and contrast two articles

More information

Strategic Planning: Deliberate Organizational Change

Strategic Planning: Deliberate Organizational Change VOLUME 6, NUMBER 1, 2011 Strategic Planning: Deliberate Organizational Change Fred C. Lunenburg Sam Houston State University ABSTRACT Strategic planning is a change strategy that is very carefully planned

More information