Information for Investors Professionals The Kelly Team 2015

Transcription

1 Information for Investors Professionals The Kelly Team 2015 Winners of WA/NT Property Management Office of the Year 2014/15 Winners of REIWA 2015 Award for Excellence Innovation Award

2 Clare O Looney: Property Economist Clare heads our department with a 4 year property degree gained in Ireland and over 5 years experience in Australia. She also holds a Triennial Certificate in Australia. Clare s background has been a valuable asset and gives us the capability to analyse property investments and calculate future trends. Ana Brown-Bayliss: Property Manager Ana is an experienced property manager who has relocated from New Zealand to Perth. She has been working in the real estate industry since she moved to Perth in Tara Schrader: Business Development Tara has over 13 years experience in the real estate industry. Tara now looks after our newest clients and ensures a smooth transition into our property management portfolio. Tara has received numerous awards and recognition within the Professionals group and real estate industry. Natalia Szymanska: Property Manager Natalia has the necessary skills and drive to forge a long and successful career in property management. Natalia holds a Property Management and Sales license. Alana Leonard: Property Manager Alana has been working in the local area for over 2 years and brings a vast amount of experience and knowledge to her portfolio. Alana provides an exceptional service to both landlords and tenants alike. Christie McKenzie: Property Manager Christie takes great pride in the level of service she provides and works hard to ensure properties are maintained to the highest possible standard. Christie currently holds a Diploma in Property Services. Taiya Ensor: Property Manager Taiya commenced employment with the Kelly Team on a traineeship and in this time she has worked in the roles of property management administrator, trust accountant and is now managing her own rent roll. Rebecca Shaw: Property Management Assistant Rebecca has won numerous awards with the Kelly Team and is a vital member in the smooth running of our agency and especially the Property Management Dept.

3 Winners of WA/NT Property Management Office of the Year 2014/15 Winners of REIWA Award for Excellence - Innovation 2015 Winner of Professionals Property Management Office of the Quarter Oct - Dec 2014 Jan - Mar 2015 Apr - June 2015 Winner of Office Administrator of the Quarter Oct - Dec 2014 Winner of Office Administrator of the Quarter April - June 2015 Runner Up Business Development Manager of the Year 2014/15 Runner Up Property Manager of the Year 2014/15 Runner Up Office Administrator of the Year 2014/15

4 What We Do: Asset management In-house trust accounting Mediation and dispute resolution How We Do It: Our motto is We Manage Your Property As If It Was Our Own Maximise return on your investment by advertising at market value and carrying out regular rent reviews Improve the value by ensuring maintenance and suggested improvements are completed in a timely manner Asset liquidity by ensuring due diligence and maintenance of relevant important documentation lease agreements, management authorities and all other legal documentation Timely issue management by responding within 24 hours What Makes Us Different: Complimentary market analysis on properties Minimal vacancy periods with maximum rental values Open lines of communication, integrity and honesty to all our owners One property manager per rent roll ensuring you only deal with one person who is proficient in all aspects and matters within the property Friendly expert advise and an excellent follow-up service Routine Inspection App developed by Professionals the Kelly Team to meet our owners specific needs & requirements Team based property management department Qualified, experienced and enthusiastic property managers Two state of the art offices to maximise coverage in our local areas

5 Marketing & Advertising All major internet websites with additional option of feature property Free TO LET signs Window cards & office listings Leasing Your Property Home Opens and private appointments Processing applications and checking the credentials of prospective tenants Negotiating the terms of the lease on behalf of the owner and prospective tenant Drafting the necessary legal documents and arranging tenants sign up Collection and banking of bond monies Management of the Property Rent collection and attention to rent arrears Issuing and processing of relevant notices to tenants Liaising (and all correspondence) between owner and tenant Organising repairs and maintenance Calculating and charging water consumption and final water readings Payment of all your property outgoings and disbursements Monthly payment to the owner of monies collected Conducting rent reviews

6 Property Condition Report A Property Condition Report (PCR) provides detailed information on the condition of your property at the beginning of the tenancy Your PCR is completed and prepared prior to your first tenancy The typed length of your report can vary from 30 to 60 pages, plus photographs, depending on the size of your property Routine Inspections Inspections are carried out after the first 6 weeks of the tenancy, and every 3 months thereafter Professionals the Kelly Team have developed their own specialised app and web based reporting system for owners ease of use. This app has been awarded the REIWA 2015 Awards for Excellence Innovation Award Clear, legible and informative reports as well as immediate reporting of maintenance Lease Renewals Lease Renewals are conducted at the end of each lease term and provide the opportunity to renegotiate a new lease agreement Advice is provided to owners as to the current rental market and a rent review is conducted, where applicable Completing and signing necessary legal documentation

7 Final Bond Inspections This inspection is completed when the tenant delivers vacant possession of the property It is at this time that reference is made to the original Property Condition Report and associated photographs The tenants are provided with their final bond inspection report and an opportunity to complete any outstanding maintenance or cleaning A Joint Application for Disposal of Security Bond (less any deductions for rent, invoices, damage or cleaning) is prepared, signed and issued to the Bond Administrator to disburse the bond funds Annual Financial Summary Easy to read detailed report summarising your revenue and expenses relating to the financial year for your investment property The cost of your financial year statement is tax deductible Additional Services Include Liaising with insurance companies and completing insurance claims Liaising with strata companies Court preparation and attendance When comparing property managers, please ensure you are comparing quality of service, level of staff experience, and the agents reputation in the industry not just the fees REMEMBER We do not outsource any work including PCR s, routine inspections, or report generation to an external contractor. All work is conducted and completed by our own highly qualified, experienced and accountable staff

8 I am delighted to have the skilled and ethical management experience of the Kelly Team in managing my rental unit. As I work in remote areas with intermittent communications, knowing that the team are devoted to care of my property and support full legislative compliance is especially important. I have the highest regard for the quality of attention to detail which has been provided to me and recommend strongly that property owners can have great confidence in the professionalism and friendliness of the Team lead by Fergus Kelly C Martin If you have rental properties and would like them to be well looked after Professionals The Kelly Team are great! C & B Del Borello We have been using these guys to manage our rental property for more than four years. The follow-up, communications, tenant applicant referrals and placements have always been impeccable. Their maintenance and refurbishment suggestions are always spot-on. Nice friendly team too B Benton Your company is by far the best company I have ever dealt with in terms of customer service. The property managers are great! Your follow through is outstanding, and correspondence are replied quickly, I appreciate it very much and will not hesitate to recommend your business to others of what I have experienced, very professional, honest and friendly staff, a pleasure to deal with, I am really grateful to have such a good property manager for my unit. Thank you PG I have been using the team at Yokine for the past couple of years. Their knowledge and attention to detail is great and their service has always been exceptional. I wouldn't trust my property with anyone else! C Rigoli We have been clients of Professionals The Kelly Team for more than three years now and are very happy with their level of professionalism and service. They respond quickly to any issues and propose the right solutions. They have provided us with reliable tenants to date and regularly check the property to ensure it is kept up to the standard we expect. We would not hesitate to recommend Professionals The Kelly Team in managing a rental property given our excellent experience with them so far! Emma and James For more testimonials visit our website

9 We are excited at the prospect of helping you to move forward with your property management needs. Please do not hesitate to call or with any questions. We are only too happy to help! Tara Schrader