Small and Rural Best Practices Webinar: Telemedicine Strategies. April 23, 2015

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Small and Rural Best Practices Webinar: Telemedicine Strategies. April 23, 2015"

Transcription

1 Small and Rural Best Practices Webinar: Telemedicine Strategies April 23, 2015

2 Funding for this program was provided through the Medicare Rural Hospital Flexibility Grant program. 2

3 Continuing Education Credit The Illinois Hospital Association is authorized to award 1.0 hours of pre-approved ACHE Qualified Education credit (non-ache) for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification. Continuing education is only provided to those who attend the live webinar. 3

4 Carle Regional Outreach Jason Peoples ehealth Coordinator

5 Telemedicine Pioneer Recognized as A Telemedicine Pioneer by AMD Telemedicine not only did Carle help pioneer telemedicine in its early days, it has managed to sustain and grow its telemedicine practice for more than two decades.

6 Benefits Improved Access - access to patients, but also allows providers and health facilities expansion of reach. Cost Efficiencies - reduced travel, fewer/shorter hospital stays, increase efficiency through improved management of medical conditions. Improved Quality - improved outcomes and patient satisfaction and patient compliance. Patient Demand - access to providers not available locally, medical services available reducing long distance travel.

7 Get Started Physician Champion Identify outreach needs Partner with Business Development and Compliance Partner with Coders and Revenue Cycle- reimbursement by payors Engage Information Technology Team(s) Actively engage partnership with regional facility - i.e., CAH, Rural Clinics, Skilled Nursing Facilities, etc.

8 Key Factors in Implementation Support of technology platforms Ease of use- Simplified technology IT/Vendor support Leverage Existing platforms and infrastructure Build on Success!

9 Telehealth Services Ambulatory Inpatient Other Sleep Medicine Pediatric Surgery evisit Developmental Pediatrics Infectious Disease- CMH Patient transports Cardiology OB on-call CHRHC Ortho Hand-CC Oncology APN/Hospitalist- CMH TeleHome Health Infectious Disease- CMH Registered Dieticians- CHRHC Endocrinology Urology- PCH Nephrology Diabetic Eye Screening Neonatology- MFM Outreach

10 evisit

11 evisit evisit Conditions Sinus/Allergy symptoms Cough/Bronchitis Diarrhea Red Eye Sore Throat UTI Nausea/Vomiting Vaginal Irritation Build in progress Diabetes High Blood Pressure Low Back Pain Headache Constipation Bedwetting- Pediatrics Sleep- Pediatrics

12 Key Points to Success It s all about the patient Technology has to be easy Funding can be found in unique places

13 Resources Department of Health and Human Services Medicare Fee-For-Service Program for Telehealth Originating sites Distant Practitioners Telehealth Services Billing and payment for professional services Billing and payment for originating site facility fee MLN/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf

14 Herrin Hospital Terence Farrell, FACHE, VP/Administrator Catherine Hungate, Telemedicine Coordinator

15 How we got here Where are we going By: Terence Farrell and Catherine Hungate

16 Lack of Specialty to care for the rural population One Psychiatrist Physician to care for 1.5 million Delta area patients Delta region hospitals to further as a team Need to search for grant, obtained thru USDA Sustained through collaboration with SIU School of Medicine and SI Connect

17 Present and Future State Grant Realm Implementation presently in SIH hospitals in the ER for Tele-Neurology Phases: Harrisburg Medical Center, Marshall Browning, Hamilton Memorial, and Union County Telemedicine in Maternal/Fetal with Memorial Hospital Carbondale and Wash U/BJC Piloting Neurology in ICU at Herrin with Pulmonary in June 2015 Future State: In home CHF program, Harrisburg Neurology and Behavioral Health Behavioral Health in May 2015 Pilot Behavioral Health in Herrin in May 2015

18 Strict Policies Provide Procedures (Yes and No workflow) Provide documentation to meet standards and guidelines Remember this is new for staff and patients! Feedback is important Patient rounding, continuously measuring the level of care your physicians and staff are providing patient rounding Patient feedback is your best marketing tool!

19 FHN Memorial Hospital Robert Geller, MD, MS, FIDSA Vice President of Medical Affairs Kathryn J. Martinez, RN, MSN Chief Nursing Officer

20 Vision: Memorial Hospital Healthcare Excellence for our Communities Located in Freeport, Illinois: Population 25,560 Largest employer in town Serves 5 rural counties 100 bed hospital 8 bed ICU

21 Providers Memorial Hospital o 1 Infectious Disease, 1 Pulmonologist, 1 Neurologist, 3 Cardiologists, 2 General Surgeons, 2 Gastroenterologists, 1 ENT Physician o o o Primary Care Physicians (Family Practitioners & Internal Medicine Physicians) responsible for 24-hour ICU coverage Difficulty recruiting specialty Physicians to Freeport No Intensivists ICU Nurses o o o o 18 ICU RNs 14 are CCRN-certified, 1 is currently preparing to take the exam Experience ranges from less than 1 year to 40 years in the ICU Clinical Nurse Specialist

22 Innovative Solution FHN Memorial Hospital s intensive care team collaborated with UW Health e-care of Wisconsin to bring e-icu technology to our ICU to care for our critically ill patients together. The e-icu was activated in August of 2010.

23 e-care A program that is co-sponsored by the University of Wisconsin Hospital & Clinics and the University of Wisconsin Medical Foundation Mission: By working together with our clients, we will: Enhance the quality of patient care Improve patient safety Increase patient, family and staff satisfaction

24 Goals Augment current ICU Care o o o o Obtain 24-7 access to Specialty & Intensivist Physicians Reassure FHN ICU patients & families that care can be safely and effectively be provided at FHN, reducing the burden of anxiety and travel Reduce the burden on FHN Providers, allowing them to more effectively care for patients in their clinics and promoting work/life balance Reduce the burden on FHN ICU Nurses, allowing them to more efficiently provide care to their patients Reduce Transfers Ensure Quality of Care & Improve Compliance with ICU Best Practices

25 Collaboration FHN ICU & e-care Multidisciplinary Rounds o Performed each morning between o o Rounds are performed in patient rooms with patients, families and care team present Everyone comes together to focus on the effectiveness and safety of the care provided Benefits of Multidisciplinary Rounds o o o Promotes patient-centered model of care Increases communication and collaboration among the care team, patient and family Improved quality of care and safer environment

26 FHN/ UW-Madison Collaborative Projects Everyday Best Practices Insulin Protocol for Hyperglycemia Therapeutic Hypothermia Blood Transfusion Alcohol Withdrawal Procedures

27 Outcomes Apache Score Pre-ICU Apache score 48.4, Current Apache score 53 Mortality & LOS o ICU mortality decreased (5.4% pre-e-icu to 3.9% post-e-icu 2014), average LOS decreased (actual is 2.95 versus predicted 4.40) o Q Best Practice Data o VTE Prophylaxis: Rx started < 24 hours of unit admission: 100% o Stress Ulcer Prophylaxis: 100% compliance on patients vented greater than 24 hours 100% Compliance with at-risk patients with APACHE diagnoses of head injury or coagulopathies

28 Conclusions Steady increase in acuity over time, impacting entire hospital Decrease in ICU mortality, LOS and overall hospital mortality Nearly 40% reduction in the number of transfers out of the ICU since e-icu activation High staff satisfaction The collaborative relationship between FHN nurses and physicians and UW Health e-care of Wisconsin has truly brought the best possible care to our patients.

29 SIU School of Medicine Nina M. Antoniotti, RN, MBA, PhD Executive Director of Clinical Outreach

30 QUESTIONS? 30

31 IHA Resources

32 IHA Resources IHA members can access Commitment To Transformation resources at: 32

Developing a Telemedicine Business Strategy

Developing a Telemedicine Business Strategy Developing a Telemedicine Business Strategy Amber Humphrey, MBA Assistant Director, Vanderbilt Telemedicine Healthcare Financial Management Association March 22, 2016 Discussion Roadmap Defining Telehealth

More information

National Conference of State Legislators Transforming Health Care Through Technology

National Conference of State Legislators Transforming Health Care Through Technology National Conference of State Legislators Transforming Health Care Through Technology Nina M. Antoniotti,, RN, MBA, PhD Marshfield Clinic TeleHealth Thursday, April 13, 2011 Washington, D.C. MARSHFIELD

More information

Telemedicine. a great way to connect

Telemedicine. a great way to connect Telemedicine. a great way to connect Objectives: 1. Identify several telehealth services provided in the state of Minnesota 2. Understand issues of importance in telehealth program development 3. Understand

More information

Telemedicine as Part of Your Service Line Strategy. Howard J. Gershon, FACHE Principal, New Heights Group March 2011

Telemedicine as Part of Your Service Line Strategy. Howard J. Gershon, FACHE Principal, New Heights Group March 2011 Telemedicine as Part of Your Service Line Strategy Howard J. Gershon, FACHE Principal, New Heights Group March 2011 1 Session objectives Understand the concept of telemedicine/telemedicine and how it is

More information

Telehealth: A tool for the 21 st century. Definitions

Telehealth: A tool for the 21 st century. Definitions Telehealth: A tool for the 21 st century Karen S. Rheuban MD Professor of Pediatrics Medical Director, Office of Telemedicine University of Virginia President, American Telemedicine Association Definitions

More information

Physician Practice Acquisitions

Physician Practice Acquisitions Trend Watch: Physician Practice Acquisitions Tracking Which Physician Practices Hospitals are Acquiring Introduction Are hospitals actively acquiring physician practices? If so, which specialties? In this

More information

Baptist Hospital Inpatient Medicine Program

Baptist Hospital Inpatient Medicine Program Baptist Hospital Inpatient Medicine Program Mark Hauser, MD, FACP, FCCP Chief Medical Officer and Vice President of Medical Affairs Baptist Hospital of Miami Tomas Villanueva, DO, MBA, FACPE, SFHM Assistant

More information

Mission Possible: Implementing econsult in the Los Angeles County Healthcare System

Mission Possible: Implementing econsult in the Los Angeles County Healthcare System SEPTEMBER 2013 Mission Possible: Implementing econsult in the Los Angeles County Healthcare System INTRODUCTION With the full implementation of the Affordable Care Act fast approaching, providers are getting

More information

Telehealth Specialty Provider

Telehealth Specialty Provider Telehealth Specialty Provider Live tweet - #telehealth2014 Telehealth Concept Who We Are Established by physicians in 2005 Multi-specialty telehealth provider Provides 20 telehealth specialties Contracted

More information

Telehealth Pilot Project. California Health & Wellness 6/9/2015. Region IX Leadership Institute

Telehealth Pilot Project. California Health & Wellness 6/9/2015. Region IX Leadership Institute Telehealth Pilot Project Region IX Leadership Institute 6/9/2015 California Health & Wellness California Health & Wellness is a managed care organization Established in 2013 Serves 170,000+ Members; 19

More information

ASA Medical Services Company Brochure

ASA Medical Services Company Brochure ASA Medical Services Company Brochure ASA Medical Billing Services 588 56 th Street 2 nd Floor West New York, NJ 07093-1236 Office: (201)-770-1103 Fax : (201)-770-1104 www.asamedicalbilling.com Why Use

More information

ICD-10 Web-Based Courses for Physicians, Nurse Practitioners, Physician Assistants in mylearning

ICD-10 Web-Based Courses for Physicians, Nurse Practitioners, Physician Assistants in mylearning ICD-10 Web-Based Courses for Physicians, Nurse Practitioners, Physician Assistants in mylearning (Search for ICD-10 in mylearning to see the full list of 250 web-based ICD-10 courses.) CODE in MyLearning

More information

Health Care Services Overview. Pennsylvania Department of Corrections

Health Care Services Overview. Pennsylvania Department of Corrections Health Care Services Overview Pennsylvania Department of Corrections Richard S. Ellers Director Bureau of Health Care Services Pennsylvania Department of Corrections rellers@pa.gov 717-728-5311 27 State

More information

Comprehensive Care for Duchenne Muscular Dystrophy

Comprehensive Care for Duchenne Muscular Dystrophy Comprehensive Care for Duchenne Muscular Dystrophy Brenda Wong, MD Cincinnati Children s Hospital Medical Center PPMD Annual Conference 2008 17 July 2008 Comprehensive Care for DMD Historical Perspective

More information

Care Delivery Transformation in Academic Health Centers

Care Delivery Transformation in Academic Health Centers Care Delivery Transformation in Academic Health Centers William B. Borden, MD Associate Professor of Medicine Director of Healthcare Delivery Transformation George Washington University Chest pain 67 year

More information

KanCare Managed Care Organization Network Access as of July 31, 2015

KanCare Managed Care Organization Network Access as of July 31, 2015 Provider Type Amerigroup Kansas, Inc. Providers/ Locations % Covered (Urban & Semi-Urban) Average Distance to Provider (Urban/ Semiurban) % Covered (Rural/ Frontier) Average Distance to Provider (Rural/Frontier)

More information

Strategic Opportunities and Challenges in Telemedicine ALEXANDER NASON JOHNS HOPKINS MEDICINE INTERACTIVE PROGRAM DIRECTOR ANASON@JHMI.

Strategic Opportunities and Challenges in Telemedicine ALEXANDER NASON JOHNS HOPKINS MEDICINE INTERACTIVE PROGRAM DIRECTOR ANASON@JHMI. Strategic Opportunities and Challenges in Telemedicine ALEXANDER NASON JOHNS HOPKINS MEDICINE INTERACTIVE PROGRAM DIRECTOR ANASON@JHMI.EDU Agenda Landscape @ Johns Hopkins Medicine Telemedicine Primer

More information

SUPPLEMENTAL MATERIAL

SUPPLEMENTAL MATERIAL SUPPLEMENTAL MATERIAL Supplemental Methods Online Information Search detailed description A highly inclusive first pass strategy for identifying possible programs was undertaken. A search for telemedicine

More information

SAN FRANCISCO EMERGENCY MEDICAL SERVICES AGENCY LEVEL I TRAUMA CARE STANDARDS

SAN FRANCISCO EMERGENCY MEDICAL SERVICES AGENCY LEVEL I TRAUMA CARE STANDARDS SAN FRANCISCO EMERGENCY MEDICAL SERVICES AGENCY LEVEL I TRAUMA CARE STANDARDS Policy Reference No.: 5014 Review Date: January 1, 2011 Supersedes: New I. Purpose To define standards for Level I Trauma Care

More information

CAH CMS definition History Numbers OBJECTIVES 4/3/2013

CAH CMS definition History Numbers OBJECTIVES 4/3/2013 Crossing Over: A Critical Access Hospital & Academic Medical Center Collaborating in Emergency Education and Care A Critical Access Hospital & an Academic Medical Center? A Journey to Collaboration Leigh

More information

FRESNO/KINGS/MADERA EMERGENCY MEDICAL SERVICES

FRESNO/KINGS/MADERA EMERGENCY MEDICAL SERVICES FRESNO/KINGS/MADERA EMERGENCY MEDICAL SERVICES HEALTH SERVICES AGENCY POLICIES AND PROCEDURES Manual Subject References Emergency Medical Services Administrative Policies and Procedures Pediatric Critical

More information

Community Physician Program

Community Physician Program Community Physician Program An Introductory Overview 3 Community Physician Program Overview One patient. One record. One great health system. What it Means to You Ability to Share Patient Data Easily Enhance

More information

Telehealth in Utah: Past, Present, Future. National Conference of State Legislatures Utah State Capitol, May 28, 2015

Telehealth in Utah: Past, Present, Future. National Conference of State Legislatures Utah State Capitol, May 28, 2015 Telehealth in Utah: Past, Present, Future National Conference of State Legislatures Utah State Capitol, May 28, 2015 It began with visionary leadership! Governor Mike Leavitt introduced telehealth to Utah

More information

Objectives. Family Stress. Pediatric Diabetes Complications. Diabetes Self-Management Education (DSME)

Objectives. Family Stress. Pediatric Diabetes Complications. Diabetes Self-Management Education (DSME) Objectives Recognize the problem related to lack of access to pediatric diabetes subspecialist in Rural Maryland. Appreciate the impact of pediatric telehealth delivery of care to improve access to pediatric

More information

State of Payor Network and Reimbursement for Telehealth Services. Tim Maloney, UC Health Vice President of Payor Relations

State of Payor Network and Reimbursement for Telehealth Services. Tim Maloney, UC Health Vice President of Payor Relations State of Payor Network and Reimbursement for Telehealth Services Tim Maloney, UC Health Vice President of Payor Relations Introduction Reimbursement for services delivered via telehealth varies greatly

More information

Anderson County Hospital Community Benefit Implementation Plan 2014

Anderson County Hospital Community Benefit Implementation Plan 2014 Anderson County Hospital Community Benefit Implementation Plan 2014 Anderson County Hospital 421 S. Maple St. Garnett, KS 66032 785-448-3131 Anderson County Hospital Community Benefit Implementation Plan

More information

INDUSTRY PERSPECTIVES

INDUSTRY PERSPECTIVES INDUSTRY PERSPECTIVES Behavioral Health: Staying ahead of the shortage As the demand for behavioral health professionals increases, facilities should consider what implications this may have on facility

More information

Blue Distinction Centers for Bariatric Surgery Clinical Program Requirements for 2010 Mid-Point Designations

Blue Distinction Centers for Bariatric Surgery Clinical Program Requirements for 2010 Mid-Point Designations Blue Distinction Centers for Bariatric Surgery Clinical Program Requirements for 2010 Mid-Point Designations Evaluation is based primarily on the facilities responses to the Blue Distinction Centers for

More information

Licensed Healthcare Providers Guidelines for Telemedicine Using the MyDocNow Platform

Licensed Healthcare Providers Guidelines for Telemedicine Using the MyDocNow Platform Contents 1. Scope of These Guidelines... 2 2. What is Telemedicine?... 2 3. Introduction... 3 4. What Are the Benefits of Telemedicine?... 3 5. Frequently Asked Questions Physician Care and Treatment...

More information

Linda Williams, M.D. Christian Milaster, PMP

Linda Williams, M.D. Christian Milaster, PMP Linda Williams, M.D. Chief Medical Information Officer Family Medicine Practitioner Olmsted Medical Center - Rochester, MN Christian Milaster, PMP Strategic Telehealth Consultant Ingenium Telehealth About

More information

AMERICAN BURN ASSOCIATION BURN CENTER VERIFICATION REVIEW PROGRAM Verificatoin Criterea EFFECTIVE JANUARY 1, 2015. Criterion. Level (1 or 2) Number

AMERICAN BURN ASSOCIATION BURN CENTER VERIFICATION REVIEW PROGRAM Verificatoin Criterea EFFECTIVE JANUARY 1, 2015. Criterion. Level (1 or 2) Number Criterion AMERICAN BURN ASSOCIATION BURN CENTER VERIFICATION REVIEW PROGRAM Criterion Level (1 or 2) Number Criterion BURN CENTER ADMINISTRATION 1. The burn center hospital is currently accredited by The

More information

UMDNJ School of Nursing Mobile Healthcare Project

UMDNJ School of Nursing Mobile Healthcare Project UMDNJ School of Nursing Mobile Healthcare Project UMDNJ-SN Mobile Healthcare Project Project Director Gloria J. McNeal, PhD, ACNS-BC, APN, C, FAAN Associate Dean for Community and Clinical Affairs Medical

More information

DRAFT. Select VHA ENTERPRISE STANDARD TITLE:??

DRAFT. Select VHA ENTERPRISE STANDARD TITLE:?? Select VHA ENTERPRISE STANDARD TITLE:?? Choose from: ACUPUNCTURE CONSULT ACUPUNCTURE NOTE ADDENDUM ADDICTION PSYCHIATRY ADDICTION SEVERITY INDEX NOTE ADDICTION PSYCHIATRY ADMINISTRATIVE NOTE ADDICTION

More information

Synchronous vs. Asynchronous Communications in Virtual Care. Robert Smith, MD, FAAFP Co-Founder, NowDox

Synchronous vs. Asynchronous Communications in Virtual Care. Robert Smith, MD, FAAFP Co-Founder, NowDox Synchronous vs. Asynchronous Communications in Virtual Care Robert Smith, MD, FAAFP Co-Founder, NowDox #DHC12 @NYeHealth Synchronous & Asynchronous Communications In Virtual Care Robert L. Smith, MD, FAAFP

More information

Maximizing Post-Acute Value by Leveraging the Physician's Role Susan Quirk, MBA, president, Susan Douglass and Associates, Colorado Springs, Colo.

Maximizing Post-Acute Value by Leveraging the Physician's Role Susan Quirk, MBA, president, Susan Douglass and Associates, Colorado Springs, Colo. Maximizing Post-Acute Value by Leveraging the Physician's Role Susan Quirk, MBA, president, Susan Douglass and Associates, Colorado Springs, Colo.; and Mike Soisson, senior vice president, Vibra Healthcare,

More information

Telehealth Program Strategies and Business Plans Revealed March 4, 2016

Telehealth Program Strategies and Business Plans Revealed March 4, 2016 Telehealth Program Strategies and Business Plans Revealed March 4, 2016 Rob Marchuk, VP of Ancillary Services, Adventist Health Nannette Spurrier, Sr. Telehealth Management Consultant, Blue Cirrus Consulting

More information

STARMHAC Regional Learning Collaborative. Tuesday, May 28th 12:00 1:00 PM

STARMHAC Regional Learning Collaborative. Tuesday, May 28th 12:00 1:00 PM STARMHAC Regional Learning Collaborative Tuesday, May 28th 12:00 1:00 PM Agenda Introductions Background and announcements Case example D70: Georgia Medical Home Certification Program Texas Medical Home

More information

Improving Revenue Cycle Through Clinical Documentation Excellence

Improving Revenue Cycle Through Clinical Documentation Excellence Improving Revenue Cycle Through Clinical Documentation Excellence John Showalter, MD, MSIS Leigh Williams, MHIIM, RHIA, CPC, CPHIMS Today s Agenda Clinical Documentation Excellence (CDE) Program Program

More information

The Role of the Acute Care Nurse Practitioner: New Models for Acute Care Delivery in an Academic Medical Center

The Role of the Acute Care Nurse Practitioner: New Models for Acute Care Delivery in an Academic Medical Center The Role of the Acute Care Nurse Practitioner: New Models for Acute Care Delivery in an Academic Medical Center March 22, 2012 Barbara Cashavelly MS, RN, AOCN Maria Winne MS, RN, NE-BC Massachusetts General

More information

Telehealth: Today & Tomorrow National Health Policy Forum

Telehealth: Today & Tomorrow National Health Policy Forum Telehealth: Today & Tomorrow National Health Policy Forum April 11, 2014 Karen E. Edison, MD Philip Anderson Prof. & Chair, Dept. of Dermatology Medical Director, Missouri Telehealth Network Director,

More information

Nurse Credentialing: How to Impact Patient Outcomes in the Marketplace

Nurse Credentialing: How to Impact Patient Outcomes in the Marketplace Nurse Credentialing: How to Impact Patient Outcomes in the Marketplace Donna King, BSN, MBA, RN, NE-BC, FACHE Vice President, Clinical Operations/Chief Nurse Executive Overview... About Advocate Health

More information

Compare your plan options

Compare your plan options SMALL BUSINESS GROUP 2015 Compare your plan options Plans for businesses with 1 50 employees 1 SMALL BUSINESS GROUP Value, choice, and quality the Group Health difference Your job is running a business.

More information

Implementing Change in a Hospital Based Community Health Center

Implementing Change in a Hospital Based Community Health Center Implementing Change in a Hospital Based Community Health Center March 5, 2010 Maxine Landers, M.B.A. Vice President, Clinical Services and Sue Cotey, R.N. Diabetes Educator Clinical Services & Programming

More information

Developing a Successful TAVR Program/Clinic: The Team Approach

Developing a Successful TAVR Program/Clinic: The Team Approach Developing a Successful TAVR Program/Clinic: The Team Approach Kathryn Fidlow RN, BSN Senior Quality Management Specialist NYP-Columbia University Medical Center The Heart Valve Center NYP-Columbia University

More information

Providence Telemedicine Network

Providence Telemedicine Network Providence Telemedicine Network Around the clock, around the region, our specialists are with you when every minute counts. Telemedicine brings our specialists to your hospital It is exciting to report

More information

Compare your plan options

Compare your plan options SMALL BUSINESS GROUP Compare your plan options 2014 plans for businesses with 1 50 employees I SMALL BUSINESS GROUP Group Health plans offer value, choice, and more A well-run business takes a lot of time,

More information

EMR Implementation Readiness Assessment and Patient Satisfaction

EMR Implementation Readiness Assessment and Patient Satisfaction EMR Implementation Readiness Assessment and Patient Satisfaction Kasey Parker, Evaluation Lead and Report Writer Catherine Campbell, Human Factors Lead Anne-Marie Parent, Change Management Lead Dr. Jim

More information

Clinical Nurse Specialist Practice Across the Continuum

Clinical Nurse Specialist Practice Across the Continuum Clinical Nurse Specialist Practice Across the Continuum Angela Rowe, MSN, APRN, PCNS-BC Pediatric Clinical Nurse Specialist Arkansas Children s Hospital Presentation ID: CD3 Disclosure Today s presenters

More information

How many years have you been working as a nurse practitioner?

How many years have you been working as a nurse practitioner? How many years have you been working as a nurse practitioner? Percent Less than 1 year 3.2% 2 1-5 years 46.8% 29 6-10 19.4% 12 11-15 16.1% 10 Greater than 15 14.5% 9 answered question 62 skipped question

More information

Growing a Respected Hospital Palliative Care Team through Relationship Building & Collaboration. Mary Catherine Dubois, MSW, MHA, LISW-CP, CCM

Growing a Respected Hospital Palliative Care Team through Relationship Building & Collaboration. Mary Catherine Dubois, MSW, MHA, LISW-CP, CCM Growing a Respected Hospital Palliative Care Team through Relationship Building & Collaboration Mary Catherine Dubois, MSW, MHA, LISW-CP, CCM In the Beginning History: Several rough starts with only one

More information

Dual RFI Response Summary

Dual RFI Response Summary Dual RFI Response Summary Improving Care through Integrated Medicare and Medi- Cal Delivery Models Stuart Levine, MD., MHA. Keith Wilson, MD Robert Margolis, MD. Stakeholder Meeting August 30, 2011 1 Organization

More information

Maryland Telehealth and Telemedicine (THTM) Survey. Rural Maryland Council Maryland Rural Health Association Upper Shore Regional Council

Maryland Telehealth and Telemedicine (THTM) Survey. Rural Maryland Council Maryland Rural Health Association Upper Shore Regional Council Maryland Telehealth and Telemedicine (THTM) Survey Rural Maryland Council Maryland Rural Health Association Upper Shore Regional Council What is Telehealth? Telehealth: the use of electronic information

More information

ST JOHN S LUTHERAN MINISTRIES. Kent Burgess President & CEO

ST JOHN S LUTHERAN MINISTRIES. Kent Burgess President & CEO ST JOHN S LUTHERAN MINISTRIES Kent Burgess President & CEO WHAT S CHANGING MAYBE? -The way we get paid (Reduce Cost) -The way we get measured (Better Care) -What will be required of us (More) -Partnerships/Affiliations

More information

A Collaborative Initiative to Implement a New Patient Centered, Team Based Care Model Called Accountable Care Unit

A Collaborative Initiative to Implement a New Patient Centered, Team Based Care Model Called Accountable Care Unit A Collaborative Initiative to Implement a New Patient Centered, Team Based Care Model Called Accountable Care Unit Carolyn Swinton, RN, MN, NEA-BC, FACHE Chief Nursing Officer, Palmetto Health Christina

More information

5/6/2014. Physiologic Monitoring Tools & Use with Patients with Chronic Health Conditions. Objectives. The Issue at Hand

5/6/2014. Physiologic Monitoring Tools & Use with Patients with Chronic Health Conditions. Objectives. The Issue at Hand Physiologic Monitoring Tools & Use with Patients with Chronic Health Conditions Kelly Brittain, PhD, RN Assistant Professor MCRH-Nursing Grand Rounds May 8, 2014 Objectives 1. Summarize previous research

More information

2002 Physician Inpatient/Outpatient Revenue Survey

2002 Physician Inpatient/Outpatient Revenue Survey 2002 Physician Inpatient/Outpatient Revenue Survey INTRODUCTION: Merritt, Hawkins & Associates is a national physician search and consulting firm representing over 2,000 physician search engagements annually.

More information

Building Synergies between HIE, Broadband & Telehealth

Building Synergies between HIE, Broadband & Telehealth Building Synergies between HIE, Broadband & Telehealth Maureen Ideker RN BSN MBA Director of Telehealth Essentia Health MN Rural Health Conference June 23, 2014 Jeff Plunkett Director of Technical Operations

More information

REPORT TO THE 2015 LEGISLATURE. Report on Findings from the Hawai i Physician Workforce Assessment Project

REPORT TO THE 2015 LEGISLATURE. Report on Findings from the Hawai i Physician Workforce Assessment Project REPORT TO THE 2015 LEGISLATURE Report on Findings from the Hawai i Physician Workforce Assessment Project Act 18, SSLH 2009 (Section 5), as amended by Act 186, SLH 2012 January 2015 Hawai i Physician Workforce

More information

Coding for the Internist: The Basics

Coding for the Internist: The Basics Coding for the Internist: The Basics Evaluation and management is the most important part of the practice for an internist and coding for these visits can have an important effect for the bottom line of

More information

A. Sue Carlisle, PhD, MD Professor of Anesthesia and Medicine Associate Dean for UCSF at SFGH

A. Sue Carlisle, PhD, MD Professor of Anesthesia and Medicine Associate Dean for UCSF at SFGH A. Sue Carlisle, PhD, MD Professor of Anesthesia and Medicine Associate Dean for UCSF at SFGH VIEW FROM 23RD STREET 10 10 100,000 individuals seen/year 600,000 outpatient visits 16,500 admissions 6000

More information

Improving Senior Health Care through Telemedicine

Improving Senior Health Care through Telemedicine Improving Senior Health Care through Telemedicine The University of Oklahoma Health Sciences Center The Oklahoma Healthy Aging Initiative Andrew Dentino, MD (OHAI) Candace Shaw (Vice Provost, OUHSC Office

More information

Global Lab for Innovation

Global Lab for Innovation Global Lab for Innovation Innovation Profile econsults The large-scale implementation of secure electronic communications allows primary care practitioners (PCPs) to initiate and receive electronic consultations

More information

Utilization Review and Denial Management

Utilization Review and Denial Management September 2014 Clinical Resource Management Series Part 3 of 10 Utilization Review and Denial Management Part 3 in our Clinical Resource Management (CRM) series is focused on utilization review and denial

More information

Increase Patient Care and Admissions: 9 Simple Steps

Increase Patient Care and Admissions: 9 Simple Steps Increase Patient Care and Admissions: 9 Simple Steps Key Learnings from St. John s Hospital, Illinois Summary In 2011, St. John s Hospital in Springfield, Illinois instituted an innovative patient transfer

More information

Access for the Future. Maximizing Patient Satisfaction and On-Demand Care with a Multi- Specialty Contact Center

Access for the Future. Maximizing Patient Satisfaction and On-Demand Care with a Multi- Specialty Contact Center Access for the Future Maximizing Patient Satisfaction and On-Demand Care with a Multi- Specialty Contact Center Presenters Anna Roman, PhD, MPA Senior Vice President, Administrative Services 30 years of

More information

How We Make Sure You Get the Best Health Care

How We Make Sure You Get the Best Health Care How We Make Sure You Get the Best Health Care Table of Contents Quality Improvement... 1 Care Management... 2 Utilization Management: Working to Get You Covered and Necessary Care... 3 Behavioral Health...

More information

Amerinet Executive Education Series: Collective Learning on Contemporary Healthcare Issues. Frontiers in TeleHealth. www.amerinet- gpo.

Amerinet Executive Education Series: Collective Learning on Contemporary Healthcare Issues. Frontiers in TeleHealth. www.amerinet- gpo. Amerinet Executive Education Series: Collective Learning on Contemporary Healthcare Issues Frontiers in TeleHealth www.amerinet- gpo.com Dartmouth Atlas Report Summary: Hospital and Physician Capacity.

More information

Pediatric Critical Care Telemedicine

Pediatric Critical Care Telemedicine Pediatric Critical Care Telemedicine Miles Ellenby, MD Associate Professor, Pediatric Critical Care Medical Director, Pediatric Telemedicine Program OHSU Doernbecher Children s Hospital Doernbecher Children

More information

Medication Error. Medication Errors. Transitions in Care: Optimizing Intern Resources

Medication Error. Medication Errors. Transitions in Care: Optimizing Intern Resources Transitions in Care: Optimizing Intern Resources DeeDee Hu PharmD, MBA Clinical Specialist Critical Care and Cardiology PGY1 Program Director Memorial Hermann Memorial City Medical Center Medication Error

More information

Telemedicine Program Funding & Sustainability Webinar

Telemedicine Program Funding & Sustainability Webinar Telemedicine Program Funding & Sustainability Webinar Q&A Session Summary Q: Regarding the RUS DLT grant, have you heard rumors that this year's awardees will only be pooled from last year s applicants?

More information

INDUSTRY PERSPECTIVES. Knowing your demographic: Exploring the utilization of locums physicians to expand business

INDUSTRY PERSPECTIVES. Knowing your demographic: Exploring the utilization of locums physicians to expand business INDUSTRY PERSPECTIVES Knowing your demographic: Exploring the utilization of locums physicians to expand business Justin Roark, Recruiting Principal, Delta Locum Tenens the Offering services appropriate

More information

Person-Centered Nurse Care Management in Home Based Care: Impact on Well-Being and Cost Containment

Person-Centered Nurse Care Management in Home Based Care: Impact on Well-Being and Cost Containment Person-Centered Nurse Care Management in Home Based Care: Impact on Well-Being and Cost Containment Donna Zazworsky, RN, MS, CCM, FAAN Vice President: Community Health and Continuum Care Carondelet Health

More information

MN Rural Health Conference Presentation

MN Rural Health Conference Presentation MN Rural Health Conference Presentation June 25, 2013 Maureen Ideker RN BSN MBA - Director of Telehealth Essentia Health Marsha Waind MOTR/L, CHT, CLT Manger Regional Services Altru Zoi Hills - gptrac

More information

Survey of Physicians About Pharmaceutical and Biotech Research Company Activities and Information

Survey of Physicians About Pharmaceutical and Biotech Research Company Activities and Information Survey of Physicians About Pharmaceutical and Biotech Research Company Activities and Information Nationally representative survey of 508 physicians Survey commissioned by March 2011 www.krcresearch.com

More information

Triple aim of ACA. Shanty Creek, November 2015. 1. Improved patient experience easier acess 2. Improved quality of healthcare 3.

Triple aim of ACA. Shanty Creek, November 2015. 1. Improved patient experience easier acess 2. Improved quality of healthcare 3. Theresa Anderson, West Shore Medical Center Tracey Chappel, West Shore Medical Center Ingemar Johansson, Centra Wellness Network Shanty Creek, November 2015 Triple aim of ACA 1. Improved patient experience

More information

Navigating Change in Health Care Reform: Who s Role the CNO or CMO? Presentation ID: W4 Mary Jo Snyder, RN, MS, MBA. Presentation ID: W4

Navigating Change in Health Care Reform: Who s Role the CNO or CMO? Presentation ID: W4 Mary Jo Snyder, RN, MS, MBA. Presentation ID: W4 Navigating Change in Health Care Reform: Who s Role the CNO or CMO? Presentation ID: W4 Mary Jo Snyder, RN, MS, MBA Presentation ID: W4 Today s presenters do not have any relevant financial interests presenting

More information

The Wyoming Pay for Participation Program for Medicaid Health Management

The Wyoming Pay for Participation Program for Medicaid Health Management The Wyoming Pay for Participation Program for Medicaid Health Management 2010 Medicaid Congress James Bush, M.D. State Medicaid Medical Officer Wyoming Department of Health Wyoming Medicaid- EqualityCare

More information

Telemedicine and Telehealth Services. P Improving Operational and Clinical Outcomes

Telemedicine and Telehealth Services. P Improving Operational and Clinical Outcomes Telemedicine and Telehealth Services P Improving Operational and Clinical Outcomes Who is VALIS? Our company s overall mission is to increase patient access to specialty care services in rural and community

More information

Department of Veterans Affairs VHA DIRECTIVE 2010-010 Veterans Health Administration Washington, DC 20420 March 2, 2010

Department of Veterans Affairs VHA DIRECTIVE 2010-010 Veterans Health Administration Washington, DC 20420 March 2, 2010 Department of Veterans Affairs VHA DIRECTIVE 2010-010 Veterans Health Administration Washington, DC 20420 STANDARDS FOR EMERGENCY DEPARTMENT AND URGENT CARE CLINIC STAFFING NEEDS IN VHA FACILITIES 1. PURPOSE:

More information

Introduction of a Dedicated Admissions Nurse to Improve Access to Care for Surgical Patients

Introduction of a Dedicated Admissions Nurse to Improve Access to Care for Surgical Patients Introduction of a Dedicated Admissions Nurse to Improve Access to Care for Surgical Patients Editor s Note: In Introduction of a Dedicated Admissions Nurse to Improve Access to Care for Surgical Patients

More information

Technology-Enabled Health A Look Forward

Technology-Enabled Health A Look Forward Technology-Enabled Health A Look Forward Jana Katz-Bell, Assistant Dean, Interprofessional Programs School of Medicine & Betty Irene Moore School of Nursing UC Davis Live tweet - #telehealth2014 If we

More information

INDUSTRY PERSPECTIVES. Chris McDonald, Regional Vice President, Delta Locum Tenens. As many talented physicians adopt locum

INDUSTRY PERSPECTIVES. Chris McDonald, Regional Vice President, Delta Locum Tenens. As many talented physicians adopt locum INDUSTRY PERSPECTIVES Locum Tenens Industry Growing; Where do You Stand on the Spectrum? Chris McDonald, Regional Vice President, Delta Locum Tenens the 2nd Quarter 2015 July 14 - June 15 According to

More information

HCIM ICD-10 Training Online Course Catalog August 2015

HCIM ICD-10 Training Online Course Catalog August 2015 HCIM ICD-10 Training Online Course Catalog August 2015 Course/Content Duration Quiz Duration CME Credits Assessments: Assessment: Provider - Baseline - E/M Emergency Department 45 5/1/2015 Assessment:

More information

Heart Failure Best Practice Strategies: Featuring Target: HF Honor Roll Hospitals

Heart Failure Best Practice Strategies: Featuring Target: HF Honor Roll Hospitals Heart Failure Best Practice Strategies: Featuring Target: HF Honor Roll Hospitals 12/18/2013 12/18/13 2013, American Heart Association 1 Thank you for Joining the Webinar Today. The Presentation will Begin

More information

Prepared by: National Center for Rural Health Works Oklahoma State University

Prepared by: National Center for Rural Health Works Oklahoma State University An Analysis of the Demand for Primary Care Practitioners and Specialty Physicians in the Medical Service Area of Tyler Holmes Memorial Hospital in Montgomery County, Mississippi Prepared by: National Center

More information

Cornerstone Health Care s ACO Playbook. Grace E. Terrell, MD January 17, 2012

Cornerstone Health Care s ACO Playbook. Grace E. Terrell, MD January 17, 2012 Cornerstone Health Care s ACO Playbook Grace E. Terrell, MD January 17, 2012 Mission: To be your medical home Vision: To be the model for physician-led health care in America Values: As a physician owned

More information

Cautionary Language Concerning Forward-Looking Statements

Cautionary Language Concerning Forward-Looking Statements Safe Harbor Statement Cautionary Language Concerning Forward-Looking Statements This presentation contains descriptions of products, services, features and functionalities that AT&T envisions for the future.

More information

The Hospital For Sick Children TELEMEDICINE

The Hospital For Sick Children TELEMEDICINE The Hospital For Sick Children Telemedicine Services Clinical Consultations Telemedicine Services Education Sessions Telemedicine Services Administrative / Research Key Professionals Dr. Fraser Golding,

More information

17th Annual National CRNA Week January 24-30, 2016

17th Annual National CRNA Week January 24-30, 2016 17th Annual National CRNA Week January 24-30, 2016 The attached news release, fact sheets, photos, and infographics have been provided for you to copy, create, or combine into news or feature stories about

More information

Reference Guide. Adele Hall (816) 234-3270. South (913) 696-8180. East (816) 478-5200. Northland (816) 413-2518

Reference Guide. Adele Hall (816) 234-3270. South (913) 696-8180. East (816) 478-5200. Northland (816) 413-2518 Reference Guide Make A Referral Visit www.childrensmercy.org/providers and select a specialty. For assistance with referrals, call the Contact Center at Consults, ransport and Admissions Call 1 (800) GO

More information

Keys to Health Center Success June Conference. Stewart Levy President - Health Promotion Solutions

Keys to Health Center Success June Conference. Stewart Levy President - Health Promotion Solutions 1 Keys to Health Center Success June Conference Stewart Levy President - Health Promotion Solutions 2 Agenda Introduction Definitions - Telehealth, Telemedicine, Telepresence Benefits to Healthcare System

More information

How CDI is Revolutionizing the Transition to Value-Based Care

How CDI is Revolutionizing the Transition to Value-Based Care How CDI is Revolutionizing the Transition to Value-Based Care How CDI is Revolutionizing the Transition to Value-Based Care Creating a state-of-the-art clinical documentation improvement (CDI) program

More information

Telehealth Solutions Enhance Health Outcomes and Reduce Healthcare Costs

Telehealth Solutions Enhance Health Outcomes and Reduce Healthcare Costs Text for a pull out can go heretext for a pull out can go heretext for a pull out can go Text for a pull out can go here Text for a pull out can go here Telehealth Solutions Enhance Health Outcomes and

More information

People s Choice Hospital

People s Choice Hospital People s Choice Hospital Real-Time Preventative Medicine for Underserved Communities PeoplesChoiceHospital.com People s Choice Hospital Company Profile People s Choice Hospital is a boutique company that

More information

Managing Surgical Services Lines Under Accountable Care and Value-Based Purchasing. Becker s Healthcare Jeffry Peters February 28, 2013

Managing Surgical Services Lines Under Accountable Care and Value-Based Purchasing. Becker s Healthcare Jeffry Peters February 28, 2013 Managing Surgical Services Lines Under Accountable Care and Value-Based Purchasing Becker s Healthcare Jeffry Peters February 28, 2013 Learning Objective How ACA/VBP changes how we measure surgical services

More information

CERTAINTY. IT S WITHIN YOUR REACH. CORPORATE HEALTH INSURANCE UNDERWRITTEN BY CERTAIN UNDERWRITERS AT LLOYD S

CERTAINTY. IT S WITHIN YOUR REACH. CORPORATE HEALTH INSURANCE UNDERWRITTEN BY CERTAIN UNDERWRITERS AT LLOYD S CERTAINTY. IT S WITHIN YOUR REACH. CORPORATE HEALTH INSURANCE UNDERWRITTEN BY CERTAIN UNDERWRITERS AT LLOYD S . BEST DOCTORS, WHEN YOU NEED TO BE ABSOLUTELY SURE Best Doctors Corporate Health Insurance

More information

2015 U.S. Telemedicine Industry Benchmark Survey

2015 U.S. Telemedicine Industry Benchmark Survey Executive Summary - April 2015 During late 2014 and early 2015, REACH Health conducted the Industry Benchmark Survey among healthcare executives, physicians, nurses and other professionals throughout the

More information

Necessity is the Mother of Invention:

Necessity is the Mother of Invention: June, 2013 Necessity is the Mother of Invention: Utilizing Technology to Provide High Quality Healthcare to Rural Areas of the Upper Midwest Wayne Booze, MPA, Program Officer, The Helmsley Charitable Trust

More information

Evolving UM SOM Clinical Practice as the Healthcare Environment Changes

Evolving UM SOM Clinical Practice as the Healthcare Environment Changes Evolving UM SOM Clinical Practice as the Healthcare Environment Changes Introduction to the UM SOM Medical Service Plan This section will cover the following elements: 1. FPI creation, organization, and

More information

ICD 10 ESSENTIALS. Debbie Sarason Manager, Practice Enhancement and Quality Reporting

ICD 10 ESSENTIALS. Debbie Sarason Manager, Practice Enhancement and Quality Reporting ICD 10 ESSENTIALS Debbie Sarason Manager, Practice Enhancement and Quality Reporting October 29, 2015 CHANGING FROM 1CD 9 TO ICD 10 IN 2015 Rest of world has been using ICD 10 for decades World Health

More information