Telecommunications. Contents. 1. LeuCall - voice services. 2. LeuRent - TK equipment. 3. LeuNet - data services. 4. LeuWeb - web services

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2 Contents 1. LeuCall - voice services 2. LeuRent - TK equipment 3. LeuNet - data services 4. LeuWeb - web services 5. LeuUMS - unified messaging services 6. LeuBill - billing and accounting services 7. LeuDAKS - alarm and conference services 8. LeuCable - cabling services 9. LeuService - services 10. LeuConsult - planning and consultation services Status: November

3 LeuCom Telekommunikationsgesellschaft mbh - Your partner for telecommunication and IT services at the site Communication is everything! And we at LeuCom are the communication experts at the chemical site Leuna. We are a fully-owned subsidiary of InfraLeuna and we feature the entire range of innovative telecommunications and IT-services topping off the range of infrastructure services. From outsourcing of single services to complete outsourcing of telecommunication & IT-departments - we will give you all the advice and practical support you require. If it is about phones, internet, data processing equipment or terminals, you get all services from one source. We are a phone company, internet service provider and IT service company all rolled into one. We develop customised communication equipment for you based upon personal consultation and service and support you in your TK/IT projects. Dr. Christof Günther CEO of LeuCom Telekommunikationsgesellschaft mbh Tel.: +49 (0) Fax: +49 (0) Status: November

4 1. LeuCall Voice services Phone reliably and conveniently at low cost. LeuCall stands for our extensive range of phone services. As your operting partner for telecommuncation and telephone company we offer you the following services: high-available telephone connection unit of a central telecommunications system on site. Each customer is part of a complete system and may use extended telephone functions which go significantly beyond the public telephone network (telephone ports for modern system phones and cordless or mobile phones such as e. g. Up0, UpDECT, UpTETRA, analogue, ISDN) and telecommunications system connection (S0, PRI); highest possible speech quality and enhanced features, such as call lists, display of the names, telephone conferencing, team fuctions, toggling, and much more; a broad range of low-cost system phones for fixed-line telephony and mobility (Cordless with DECT and WLAN, TETRA), facsimile machines, mobile phones, telecommunications systems and supplies(see also LeuRent); Free calls within the LeuCom network; Low fixed charges and attractive rates for domestic and foreign calls; high flexibility during the change regards the quantities and types (can monthly be adepted); Billing down to the second and free on-line scale of charges; Special conditions for mobile radio users with services and call charges; Innovative added-value services such as intelligent voice boxes for speech, fax and SMS (refer to LeuUMS); Separation of official and private calls with dial prefix using anonymous indications for private calls on the itemized bill; Call center functions such as computer telephone integration (CTI) or variable announcement texts; Intelligent messaging, alarming and conference services (refer to LeuDAKS); Clear and informative billing, i. e. all services bundled in only one monthly invoice; Transparent and free itemised bills and evaluation; Maintenance service and trouble shooting for telecommunications systems and connections with response times agreed on; Providing a clearly structured local phonebook and follow-up editions (Web-based and as printout). 2. LeuRent TK equipment and service LeuRent features state-of-the-art telecommunications terminals with extensive service and flexible rent. That means always the latest equipment at the lowest costs! Status: November

5 LeuRent service package includes: Low-cost phones (corded and cordless); Phone accessories: add-on modules, headsets, answering machines, attachment modules and adapters, etc. Reliable fax and multifunctional equipment; Low-cost mobile phones including accessories; High-performance telecommunication equipment including terminals; Expert installation and set-up; Qualified service: fast emergency maintenance and provision of temporary replacement equipment in case of damage (see LeuService); Disposing of old equipment; Instruction in operating new equipment; Advice deciding on or purchasing equipment. 3. LeuNet Internet and data services LeuNet s service package makes sure nothing gets in the way of getting into the World Wide Web fast and direct. High-speed internet access with scalable bandwidths; Flexible interfacing: ADSL, SDSL, xdsl, LWL and wireless; High-available, high-performance data services as transmission paths; Low rates (based upon volume, time or a flat rate); Short contract terms and free rate change; Tailor-made performance packages that can be combined such as the number of mail accounts or mailbox size; Intelligent mailbox: can be retrofitted with unified messaging services and on-line access (web based); Reliable established firewall equipment with round-the-clock monitoring and alarm management; Free on-line scale of charges and transparent bills; Fast provision of individually accessible data lines (Cu, LWL); Provision of fixed IP addresses from the address pool owned by LeuCom; Low-cost VPN services: setting up and managing reliable virtual private networks; Status: November

6 Web service: low-cost virtual web servers for your homepage; Providing and installing all necessary hardware and software products; Advice on all questions on internet and data transmission. 4. LeuWeb Web services Everything you need for your homepage: Virtual web server (web space) for professionally hosting your homepage; Meaningful access data in graphs and tables on homepage utilisation; High-available virtual technology with brand servers, access protection, backup management, UPS and air conditioning; Round-the-clock monitoring by LeuCom s network management center (NMC); Broadband server interfacing to internet for setting up your homepage fast with the customer; Secured access to your web space through authentication and latest encryption technology; Applying for, setting up and managing your domains. 5. LeuUMS Unified messaging services LeuUMS the intelligent universal mailbox: Thereby, you can centrally receive, process, send, forward or file all your communications, wheather that are s, calls, faxes or sms in only one box. Easy handling of UMS-functions through integration into your programme (MS-Outlook, Lotus Notes) or by separate web client, remote access by telephone or fax (e. g. on business trips); Automatic messaging if you get mail by SMS or to your mobile phone or with a visual and acoustic message to your terminal; Individualised rules for forwarding messages such as home or agency. 6. LeuBill Billing and accounting services The LeuBill service package stands for our billing and accounting services that we do for you or on your behalf. Summarizing of all services used in only one monthly invoice; Separate listing of basic, rental, call and utilisation rates including ordered services; Precise structuring and description of cost elements per customer, cost center, project, department, division and subscriber; Clearly structured separation of business and private calls; Status: November

7 Bills, bill data and itemised bills made available on paper or PDF file; Daily on-line cost control with web-based on-line service (on-line accounting service); Providing customised bill layouts for specific users and/or suppliers with outsourcing projects; 7. LeuDAKS Alarm and conference services Use the opportunities that are offered by LeuDAKS for an innovative conference, notification and alerting technology. Using our DAKS you will be able to circulate important informations very fast and safely by telephone to a broad network of recipients: Simple starting of circular calls with pre-recorded voic ; Fast alarming for large groups of subscribers such as mobilising on-call staff; Diverse alarming scenarios available; High subscriber availability with automatic call repetition, interrupting calls or alarm signals, selection of any external telephone numbers; Convenient to convene phone conference with PC or phone (manually or automatically); Simple to set up an information phone for providing customers and staff with fast information; Simple operation means minimum training. 8. LeuCable Cabling services The Leuna chemical site has a high-performance next-generation cable communication network based upon copper and LWL. As the operator, we also offer expert cabling services. Onsite visits, planning and documentation of cable systems; Set-up of structured service-independent cable systems; Cat 5/6 port cabling (primary, secondary and tertiary cabling); Certified measurements (up to Cat 6, LWL); Providing high-performance and reliable equipment (data cabinets and hardware components); Cable monitoring services; Cable network management. 9. LeuService Services You get extensive qualified service along with our reliable terminals and high-performance equipment in all our product areas. Installation and set-up services; Status: November

8 Fast trouble-shooting service - remote (if possible) or on site; Customised configuration and programming services; First-level/second-level support with guaranteed response times; Service acceptance at service-hotline free of charges; Short reaction and access periods by being in close proximity and knowing the vicinity; Test service for electrical operating resources; By request cost-effective service support for telecommunication equipment which is property of the customer. 10. LeuConsult Planning and consultation services We are your partner for all areas of telecommunications and internet for customised consulting services and tailor-made solutions to your problems at your request: Product selection; Product presentation and comparisons (provision LeuCom-Equipment for testing); Stock-taking; Needs analysis; Telecommunication/internet project planning; Outlining ways to boost efficiency; Staff training; Safety analysis/safety projects for telecommunication systems. Status: November