COMMUNITY COLLEGE OF CITY UNIVERSITY CITY UNIVERSITY OF HONG KONG. Information on a Course offered by Division of Business

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1 COMMUNITY COLLEGE OF CITY UNIVERSITY CITY UNIVERSITY OF HONG KONG Information on a Course offered by Division of Business Course Title: (English) Information Management (Chinese) Course Code: BUS20119 Credit Units: 3 Level: A2 Medium of Instruction: English Pre-requisites: Nil Pre-cursors: Nil Equivalent Courses: CM20119 Information Management Exclusive Courses: Nil Course Duration: One Semester Course Aims: The aim of this course is to provide students with the knowledge about information management using information systems that enables students to understand and use business intelligence tools in government, business organizations and the society. Course Intended Learning Outcomes (CILOs) Upon successful completion of this course, students will be able to: 1. Identify the basic components of a computer system and the concepts of information system. 2. Analyze how workgroup information systems encourage group collaboration. 3. Evaluate the business data processing cycle. 4. Apply the concepts of various applications of computers in government, business and the society. 5. Design information management solutions to support government, business organizations and the society. 6. Reflect on the importance of the ethical use of information systems. 1

2 Alignment of the CILOs with the Intended Learning Outcomes (ILOs) of General Education: (only for Generic Core Course) CILOs (Please if the CILO(s) is/are aligned Intended Learning Outcomes (ILOs) of General Education I-V: Required (must fulfil all these outcomes) I. Demonstrate a solid foundation of inquiry skills for life-long learning II. Apply critical and creative thinking skills III. Communicate coherently in written and spoken language IV. Apply quantitative reasoning / problem solving skills V. Demonstrate capacity for ethical reasoning and responsible actions VI- VIII: Optional (must fulfil at least one) VI. Recognize the important characteristics of diverse peoples and cultures VII. Examine the major regional and global issues and relate them to the socio-political, cultural, economic and technological factors VIII. Appreciate the impact of scientific and technological development on society and individual Alignment of the CILOs with the of ABA (International Business Management): CILOs (Please if the CILO(s) is/are aligned I. Apply broad-based business knowledge and problem solving skills to a wide range of issues in academic and work situations to produce quality outputs; 2

3 II. Examine socio-political, cultural, economic and ethical issues in the global business environment; III. Analyze international business strategy including cross-cultural management issues; IV. Apply generic skills like information technology, spheres; V. Communicate efficiently in English as well as Chinese, both orally and in writing, in different business environments; and VI. Relate the major ideas in arts and humanities, science and technology to their own area of study. Alignment of the CILOs with the of ABA (Global Logistics and Supply Chain Management): CILOs (Please if the CILO(s) is/are aligned I. Apply broad-based business knowledge and problem solving skills to a wide range of issues; II. Apply the principles, knowledge and skills of logistics and supply chain management in academic and work situations to produce quality outputs; III. Examine the major socio-political, cultural and economic issues affecting logistics and supply chain management in the local, national, regional and international contexts; IV. Apply generic skills like information technology, spheres; V. Communicate efficiently in English as well as Chinese, both orally and in writing, in different business environments; and VI. Relate the major ideas in arts and humanities, science and technology to their own area of study. 3

4 Alignment of the CILOs with the of ABA (Financial Services): CILOs (Please if the CILO(s) is/are aligned I. apply broad-based business knowledge and problem solving skills to a wide range of issues; II. apply theories, concepts and skills relating to financial services in academic and work situations to produce quality outputs giving regard to ethical and social responsibility implications; III. examine the major socio-political, cultural and economic issues affecting financial markets in the local, national, regional and international contexts; IV. apply generic skills like information technology, spheres; V. communicate efficiently in English as well as Chinese, both orally and in writing, in different business environments; and VI. relate the major ideas in arts and humanities, science and technology to their own area of study. Alignment of the CILOs with the of ABA (Accountancy): CILOs (Please if the CILO(s) is/are aligned I. Apply broad-based business knowledge and problem solving skills to a wide range of issues; II. Apply the principles, knowledge and skills of accountancy in academic and work situations in a supervisory role to produce quality outputs; III. Apply the theories, procedures and skills at professional level of audit and assurance, financial 4

5 reporting, taxation and legal framework to business organisations in balancing the competing interests of investors, regulatory bodies, creditors, management, employees and the public IV. Apply interpersonal and communication skills, in English and Chinese, and generic skills like information technology, management, evaluation, quantitative and analytical reasoning, and the skills in the ability to learn how to learn in diverse environments; V. Examine the major socio-political, legal, cultural and economic issues affecting accountancy in the local, national and international contexts; VI. Relate the major ideas in arts and humanities, science and technology to their own area of study Alignment of the CILOs with the of ABA (General Management): CILOs (Please if the CILO(s) is/are aligned I. analyze, explain and apply broad-based business knowledge; II. demonstrate ethical and professional managerial practices in both local and international dimensions; III. communicate effectively in English as well as Chinese both orally and in writing in different business environments; IV. apply interpersonal skills and innovativeness to solve problems that are likely to be encountered in work situations; V. apply generic skills like information technology, spheres; and VI. relate the major ideas in arts and humanity, science and technology to their own area of study. 5

6 Alignment of the CILOs with the of ABA (Marketing): CILOs (Please if the CILO(s) is/are aligned I. apply marketing and management knowledge and skills to work in front line positions or as management traineeships in marketing and/ or in services sector; II. apply interpersonal communication skills and generic skills while working in a culturally diversified team; III. relate arts and humanities, science and technology to their study, and to practice in an ethical and professional manner; IV. analyze business problems and issues taking into consideration various social, political, economic, technological and environmental factors. Alignment of the CILOs with the of ABA (China Business Management): CILOs (Please if the CILO(s) is/are aligned I. Apply broad-based business knowledge and problem solving skills to a wide range of issues; II. Apply interpersonal and communication skills, especially those related to working in teams, in the workplace with cultural diversities; III. Analyze specialized knowledge to prepare for a career relating to China business; IV. Evaluate the major socio-political, cultural and economic issues affecting China business in relation to the local, regional and international contexts; V. Communicate efficiently in English and Chinese, both orally and in writing, in different business environment; VI. Relate the major ideas in arts and humanities, science and technology to their own areas of study. 6

7 Alignment of the CILOs with the of ABA (Human Resources Management): CILOs (Please if the CILO(s) is/are aligned I. Analyze a wide range of organizational issues by applying broad-based business knowledge;; II. apply the knowledge and skills of human resources management in academic and work situations; III. Analyze business practices in both local and international business contexts;; IV. apply generic skills like information technology, spheres; V. communicate effectively in English as well as Chinese, both orally and in writing, in different business environments; and VI. relate the major ideas in arts and humanities, science and technology to their own area of study. Keyword Syllabus: (a brief description of the syllabus of the course) Data, information and decision making Creating and managing information for business and non-profit making organizations, quality of information, the business environment, managerial decision making, decision making theory. Fundamentals of information systems and its importance Hardware: Components of a computer system, major categories of computers, input devices, output devices, storage devices, processors, mother board. Software: Introduction to systems concepts, different types of systems, resources that support information systems, categories of information systems. Information management strategy Organizing, retrieving, acquiring, maintaining and distributing information for the related parties. Better organization of and control over the structure, processing and delivery of information involves collaboration with other internal departments and external organizations in the industry value system, including supply chain and demand chain entities. 7

8 Document management strategy Document management systems commonly provide storage, versioning, metadata, security, as well as indexing and retrieval capabilities. Knowledge management strategy Acquire, define, represent, distribute, and capitalize on insights and experiences of people in an organization for sustainable and competitive organizational development. Tools include: on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. Information system software Categories of software, document production software, graphics packages, spreadsheets, databases, groupware, multimedia software, software for using the Internet, enterprise systems, Management Information Systems, Executive Information Systems. Information Systems for Business Intelligence/Decision Support Business intelligence concepts, Types of decision support systems, Software applications (e.g. Microsoft Excel) for business intelligence/decision support. Database Technology and Applications Relational database concepts, Database Management Systems, Database Administration and Management, Application of database technology (e.g. Microsoft Access) for solving organizational problems. Control and security issues Control strategies, types of controls, techniques for controlling information systems, Internet security. Networking technology Computer networks, client/server model of computing, network components, wireless technology, networking topology, smaller scale networks. Internet Internet standards/protocols/conventions, Intranet, Extranet, World Wide Web, e-business models and applications, Web 2.0, Mobile and Web-based applications. Ethics in Information Systems Professionalism, ethics, morality, code of conducts, the digital divide, personal privacy. Teaching and Learning Activities (TLAs): (designed to facilitate students achievement of the CILOs) a. Lectures focus on the introduction and explanation of key information management concepts, with illustration by referring to current information management issues wherever appropriate. Occasional case studies and in-class discussions might be organized. b. Tutorial and computer laboratory provide students with the opportunity to apply the concepts and theories acquired in lectures to real-life information management issues. Students will also learn Microsoft Access and Excel to practice the data management concepts learnt in class. Activities may include presentations and discussions of cases and problems. 8

9 Teaching Schedule: Lecture (hr/week): 2 Tutorial (hr/week): 1 Other (please specify) (hr/week): Assessment Tasks/Activities: (designed to assess how well the students achieve the CILOs) Type of assessment tasks/activities % Brief Description of assessment tasks/ activities i. Group Case Presentation 20 Prepare class presentation on a group basis reflecting the application of information management concepts to case study or specific scenarios (15%) and individual reflection report (5%) ii. Group Computer Project 10 Practice Microsoft Excel to automate the information management process in organization(s). iii. Written Test 20 Attempt an around 1 hour test (with multiple choice questions and/or short questions) to test the understanding of key information management concepts. iv. Examination 50 Attempt a 2 hour examination (with case study, essay and/or multiple choice questions) to assess ability to apply the theories to short case study and specific scenarios. Assessment Schedule (on the basis of Assessment Tasks/ Activities identified above) Examination (%): 50 Duration (Hrs): 2 Coursework (%): 50 Participation (%): Grading Mode: Standard or Pass/Fail* (delete as appropriate) Alignment of TLAs and Assessment Tasks/Activities with the CILOs: TLAs (Please if the TLA(s) is/are aligned with the CILO Assessment (Please if the Assessment(s) is/are aligned with the CILO CILOs a. b. c. d. e. i. ii. iii. iv. v. 1 Identify the basic 2 Analyze how workgroup 3 Evaluate the business 4 Apply the concepts of 5 Design information management solutions 6 Reflect on the importance 9

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