Engaging Business Units About their Public Websites through an Annual Web Review
|
|
|
- Candice Newton
- 8 years ago
- Views:
Transcription
1 Engaging Business Units About their Public Websites through an Annual Web Review Web4Dev Conference Vamsee Kanchi Europe and Central Asia Division The World Bank
2 Summary Key Idea: While central business units provide IT infrastructure and communications outputs, operations units need to stay focused on their key business priorities Presentation Overview Setting the Stage & Key Issues Annual Review Results Lessons Learned Looking Forward
3 The World Bank Website: The Way You See It
4
5
6 The World Bank Website: The Way We See It
7 Key Point: Focus on Business Priorities Central groups do a good job However, more resources need to be put into strengthening the Web at the business unit level Business units themselves need to take the Web more seriously Generic Web guidelines are not very useful Our solution: Annual Web Review
8 Annual Web Review Reviewed ECA Websites in July 2004 Conducted review of 35 public Websites Countries (29), Sectors (5), Region Review Objectives, Scope and Format Objectives and Outputs Method Sample (Turkey) Findings Next Steps Results Logistics (Budget, Labor, etc.)
9 Objective and Outputs To develop a comprehensive quantitative metric that facilitates a fair assessment of the performance and effectiveness of ECA Websites
10 Method General 4 Categories, 34 Criteria %age score assigned for individual categories Average score from each of the categories resulted in the aggregate score Categories Content: How well does content presented on a Website reflect the activities of the WB as they relate to the region, a country or a sector? Design: How well do individual Websites match-up to standard design criteria? Site Management: How well are individual Website owners managing and promoting their Websites? Impact: How useful do clients find these Websites?
11 Sample: Turkey (Overview) Performance of Turkey Website Impact Content 100% 80% 60% 40% 20% 0% Design Section Turkey Score Content 95.6% Design 60.0% Site Management 75.0% Impact 92.5% Total 80.8% Turkey vs. ECA ECA Average 68.1% 60.9% 51.6% 61.5% 60.5% Site Management 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Turkey Score ECA Average Content Design Site Management Impact
12 TYPE OF ACTIVITY Operations Generating Strategy Documents Developing Projects Pipeline (Projects to be approved in FY05) Active (Projects approved in FY04 Only ) Sample: Turkey (Content) SPECIFIC OUTPUT FOR THE UNIT IN FY04 CONTENT REVIEW RESULTS Available on Website? Fully Available = '1'; Partially Available = '0.5'; Not Available = '0' RESPONSIBILITY PRSP n/a Website owner + DEC + CAS - Country Assistance Strategy (Released - 11/06/2003) 1 ECA Operations Staff MDG 1 SEISMIC RISK MITIGATION-TR 1 ECA Operations staff + RAILWAYS RESTRUCTURING 1 ISG + Infoshop Municipal Services Project 1 Knowledge Economy and Innovation Project 1 SEC EDUC 1 Second Export Finance (Approved - 01/13/2004) 1 Project brief 1 News & Press release with in one day of project approval 1 Renewable Energy Project (Approved - 03/25/2004) 1 Project brief 1 News & Press release with in one day of project approval 1 Health Transition Project (Approved - 05/20/2004) 1 Project brief 1 News & Press release with in one day of project approval 1 Anatolia Watershed Rehabiliation (Black Sea) (Approved - 06/01/2004) 1 Project brief 0 News & Press release with in one day of project approval 1 ANATOLIA WATERSHED REHABILITATION PROJECT (Approved - 06/01/2004) 1 Project brief 1 News & Press release with in one day of project approval 1 Third Programmatic Financial and Public Sector Adjustment Loan (PFPSAL 3) (Approved - 06/17/2004) 1 Project brief 1 News & Press release with in one day of project approval 1 ECA Operations staff + ISG + Infoshop + Central EXT + ECAEX + Website owner
13 Sample: Turkey (Content Cont d.) Producing AAA Turkey - Poverty and coping after crises (Released - 7/28/2003) 1 ECA Operations staff + ISG + Infoshop Turkey - Country economic memorandum : towards 1 macroeconomic stability and sustained growth (Released - 7/28/2003) Turkey - Greater prosperity with social justice policy notes 1 (Released - 11/21/2003) Turkey : energy and environment review - synthesis report (Released - 12/30/2003) 1 Outreach Issuing Press Releases News & Press releases issued in June Website owner + ECAEX Coordinate Activities with Civil Society Running Small Grants Program Generate Macro-Data & Statistics Application forms and guidelines for Website owner Small grants winners for Country At A Glance 1 Website owner + DEC + country economists Translate Content Providing Local Language Content Turkish Content TOTAL SCORE PERCENTAGE 32.5 SCORE 95.6% (32.5/34) 0.5 Website owner
14 Sample: Turkey (Design) Criteria Comments Score Responsibility Site downloading time 1. How much time is required to download the Time to Download: 36.2 seconds home page using a 56.6kbps (standard dial-up) connection? Scoring: > 30 sec = '0'; > 15 sec and < 30 sec = '0.5'; < 15 sec = '1' Navigation & Structure 2. Is the Website's localized navigation available Yes, except: and consistent across all pages? "Publications & Research" "Analytic & Advisory Work" 3. Does the Website feature a localized Table of No. Contents, Site Map, or equivalent? 4. Can visitors reach the home page from any page within the Website? 5. Can visitors move from one section to another without returning to the home page? Transparency & Help 6. Are World Bank specific jargon and acronyms explained or avoided? 7. Is localized contact information for site owners easy to find? 8. Does the website feature a localized Feedback Form? Yes, except: "Publications & Research" "AAA" "Search result" "10 Things You May Not Know About the World Bank in Turkey" Yes, except: Publications & Research "AAA" "10 Things You May Not Know About the World Bank in Turkey" Yes Yes No DESIGN REVIEW RESULTS 0 ISG + Website owner 0.5 ISG 0 ISG 0.5 ISG & ECAEX 0.5 ISG & ECAEX 1 Website owner 1 Website owner 0 ISG
15 Sample: Turkey (Design Cont d.) Link Quality 9. Are menu & link labels specific and descriptive? 10. Are menu & labels clearly mutually exclusive? Landmarking 11. Do menus and/or a breadcrumb trail indicate the user's current location in the site hierarchy correctly? Yes Yes, except: 2 'Contact' links - in the header and left navigation - are present, and both link to different pages. Yes, except: News items listed in the "News" block of the home page - the breadcrumb doesn't allow the visitor to go to the main 'News and Events' section. 1 Website owner 0.5 Website owner + ISG 0.5 ISG 12. Do pages have clear headings? Yes 1 Website owner Site tools 13. Does the site have a localized Search engine and does it work effectively? No 0.5 ISG - Queries for individual projects listed in the 'Projects and Programs' page return no results. 14. Does the site have a 'Printer-Friendly' function and does it work effectively? 15. Does the site have an " this Page" function and does it work effectively? Yes Yes TOTAL SCORE 9 PERCENTAGE SCORE 60% (9/15) 1 ISG 1 ISG
16 Sample: Turkey (Site Management) Criteria Comments Score Responsibility No 0 ECAEX + Website owner 1. If there is duplicated information/data, is it consistent? (Observed macro data and lending figures) 2. Does the Website provide sufficient supporting information about attached files, e.g. size and type (pdf, doc, jpg, etc.) WB Lending(Commitments 2002) Country Brief million Country at a glance million WB Lending(Disbursements 2002) Country Brief million Country at a glance million Yes 1 Website owner + ISG 3. Are images of a High Quality? Yes, except: 0.5 Website owner - Pie chart for WB lending to Turkey on "Country Brief" page - Image (Small Grants Program ) on "News & Events" page. 4. Do hyperlinks work correctly (without any broken Yes 1 Website owner or misleading links)? 5. Does the home page have any spelling No 1 Website owner mistakes? 6. Do all pages have content? Yes 1 Website owner 7. Is the date of Page Creation or Last Update provided for each Web page? Scoring: < 50% of all pages on Website = '0'; > 50% = '0.5'; 100% = '1' 8. Is the Website registered with the Open Directory Project? (The Open Directory Project is a key "editor maintained" search directory. Website registered with the ODP end up showing in searches conducted in Google, Yahoo! and many other major services. SITE MANAGEMENT REVIEW RESULTS No except - "Bizim Hakkımızda Bilgi" Yes, This site is found under following categories - Regional: Middle East: Turkey: Business and Economy TOTAL SCORE 6 PERCENTAGE SCORE 75% (6/8) 0.5 Website owner 1 Website owner
17 Sample: Turkey (Impact) IMPACT REVIEW RESULTS Criteria Comments Score 1. Page requests (07/01/03-06/30/04). Scoring: < 50% of ECA Average (+1.87%) = '0'; > 50% of ECA Average = '0.5'; > than ECA Average = '1' Jul-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun Number of Web pages linking to this site. Scoring: < 50% of ECA Average (12.8 links) = '0'; > 50% of ECA Average = '0.5'; > than ECA Average (25.5 links) = '1' 3. Number of subscribers for Updates Scoring: < 50% of ECA Average (150.2 subscriptions) = '0'; > 50% of ECA Average = '0.5'; > than ECA Average (300.4 subscriptions) = '1' 4. Responses to 4 Key Survey Questions (number of responses: 35) % of Avg. monthly change: +5.18% (ECA Avg.: +3.74%) July 2003: 13,911 June 2004: 14,846 Total pages requested in FY04: 193,903 Number of Websites linking to the Turkey Website: 33 (ECA Avg: 25.5) 1 Number of Subscribers: 981 (ECA Avg.: 353). 1 Were you able to find information you are interested in? - 84% Are you satisfied with that information? - 88% Is that information presented well? - 86% Does that information give you a good idea of WB activities? - 82% 85% (average of responses to the 4 questions) TOTAL (Percentage) 92.50%
18 Annual Review Logistics Worked with a firm Timeframe Staffing Needs Knowledge of key business outputs Corporate information systems Budget Management support Basic content outputs have already been identified
19 Results Established a common evaluation framework Useful for: Developing raison d etre Evaluating progress Established a year-long work program at the business unit level Opened Lines of Communications between central group and business units Developed a systematic method for providing requirements to central groups Accommodated for all key business priorities
20 Lessons Learned Business unit staff are generally happy with the review Developing Actionable Items as a result of the review can be difficult Eg. Systems improvements Following-Up with business unit staff is important This exercise is time-consuming How much is too much?
21 Looking Forward Update criteria Expand coverage of outputs (eg. OED evaluations) Link different Categories Analytics-based Website design Standardized measurement across the Bank
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
AT&T Global Network Client for Windows Product Support Matrix January 29, 2015
AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 Product Support Matrix Following is the Product Support Matrix for the AT&T Global Network Client. See the AT&T Global Network
Analysis One Code Desc. Transaction Amount. Fiscal Period
Analysis One Code Desc Transaction Amount Fiscal Period 57.63 Oct-12 12.13 Oct-12-38.90 Oct-12-773.00 Oct-12-800.00 Oct-12-187.00 Oct-12-82.00 Oct-12-82.00 Oct-12-110.00 Oct-12-1115.25 Oct-12-71.00 Oct-12-41.00
Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138. Exhibit 8
Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138 Exhibit 8 Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 2 of 138 Domain Name: CELLULARVERISON.COM Updated Date: 12-dec-2007
Enhanced Vessel Traffic Management System Booking Slots Available and Vessels Booked per Day From 12-JAN-2016 To 30-JUN-2017
From -JAN- To -JUN- -JAN- VIRP Page Period Period Period -JAN- 8 -JAN- 8 9 -JAN- 8 8 -JAN- -JAN- -JAN- 8-JAN- 9-JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- 8-JAN- 9-JAN- -JAN- -JAN- -FEB- : days
The New Prior Approval Rate Application Process Frequently Asked Questions
The New Prior Approval Rate Application Process Frequently Asked Questions 1. We understand that a complete underwriting manual must be filed electronically in SERFF with each private passenger automobile
1. Introduction. 2. User Instructions. 2.1 Set-up
1. Introduction The Lead Generation Plan & Budget Template allows the user to quickly generate a Lead Generation Plan and Budget. Up to 10 Lead Generation Categories, typically email, telemarketing, advertising,
Ashley Institute of Training Schedule of VET Tuition Fees 2015
Ashley Institute of Training Schedule of VET Fees Year of Study Group ID:DECE15G1 Total Course Fees $ 12,000 29-Aug- 17-Oct- 50 14-Sep- 0.167 blended various $2,000 CHC02 Best practice 24-Oct- 12-Dec-
Addiction and Prevention Services State Quality Committee
This report shows the detail of how many claims were processed by ValueOptions each month, the timeframe for processing and the percentage of claims processed that denied. AGGREGATE ANALYSIS REPORT Final
Computing & Telecommunications Services Monthly Report March 2015
March 215 Monthly Report Computing & Telecommunications Services Monthly Report March 215 CaTS Help Desk (937) 775-4827 1-888-775-4827 25 Library Annex helpdesk@wright.edu www.wright.edu/cats/ Last Modified
Monetary Policy and Mortgage Interest rates
Monetary Policy and Mortgage Interest rates July 2014 Key Points: Monetary policy, which operates through changes in the official cash rate (OCR), is the main lever of macroeconomic management in Australia
Student Facing Customer Service Contact
Student Loans Company Student Facing Customer Service Contact Presenter: Rebecca Dowding, Jamie Law & Sharon Parkin Department: Customer Services Date: 25 27 March 2015 www.slc.co.uk Customer Services
CENTERPOINT ENERGY TEXARKANA SERVICE AREA GAS SUPPLY RATE (GSR) JULY 2015. Small Commercial Service (SCS-1) GSR
JULY 2015 Area (RS-1) GSR GSR (LCS-1) Texarkana Incorporated July-15 $0.50690/Ccf $0.45450/Ccf $0.00000/Ccf $2.85090/MMBtu $17.52070/MMBtu Texarkana Unincorporated July-15 $0.56370/Ccf $0.26110/Ccf $1.66900/Ccf
Managing Projects with Practical Software & Systems Measurement PSM
Managing Projects with Practical Software & Systems Measurement PSM Mauricio Aguiar PSM Qualified Instructor TI Métricas Ltda. Av. Rio Branco 181/1910 Rio de Janeiro, RJ Brazil 20040-007 www.metricas.com.br
Human Resources Management System Pay Entry Calendar
Human Resources Management System Pay Entry Calendar http://www1.umn.edu/ohr/payroll/calendars/index.html Important Information The system is unavailable for entry, due to maintenance, during the following
AITS FY15 Metrics Report. 7/1/2015 University of Illinois Administrative Information Technology Services
AITS FY15 Metrics Report 7/1/215 University of Illinois Administrative Information Technology Services AITS FY15 Metrics Overview AITS provides a wide range of administrative information technology solutions
The Impact of Medicare Part D on the Percent Gross Margin Earned by Texas Independent Pharmacies for Dual Eligible Beneficiary Claims
The Impact of Medicare Part D on the Percent Gross Margin Earned by Texas Independent Pharmacies for Dual Eligible Beneficiary Claims Angela Winegar, M.S., Marvin Shepherd, Ph.D., Ken Lawson, Ph.D., and
Seven Tips for Building a Great Dashboard
Seven Tips for Building a Great Dashboard What's measured improves Peter Drucker Managers at top organizations use metrics to determine current status, monitor progress, and characterize essential cause-and-effect
Purchased Services Areas of Opportunity:
Purchased Services Areas of Opportunity: How Texas Children's Hospital Achieved Significant Cost Savings For Its Contract Staffing Purchased Services Presented by Edward M. Lewis, C.P.M., CMRP Supply Chain
OMBU ENTERPRISES, LLC. Process Metrics. 3 Forest Ave. Swanzey, NH 03446 Phone: 603-209-0600 Fax: 603-358-3083 E-mail: OmbuEnterprises@msn.
OMBU ENTERPRISES, LLC 3 Forest Ave. Swanzey, NH 03446 Phone: 603-209-0600 Fax: 603-358-3083 E-mail: OmbuEnterprises@msn.com Process Metrics Metrics tell the Process Owner how the process is operating.
Beyond SEO: What to Do With Your Website Visitors
Beyond SEO What To Do With Your Website Visitors Ron Stauffer Beyond SEO What To Do With Your Website Visitors Ron Stauffer Infront Webworks The Web in 1994 www.apple.com The Web in 1994 www.amazon.com
ADVANCED PROSPECTING WITH THE FORM 5500. Brought to you by:
ADVANCED PROSPECTING WITH THE FORM 5500 Brought to you by: What is FreeERISA.com Signing Up The Form 5500 The 5500 is the annual DOL disclosure Form required for all ERISA qualified benefit plans Filed
Salary Offset Government Travel Card Process Flow
Salary Offset Government Travel Card Process Flow Gretchen Willi and Michael Baus Salary Offset Program Office Defense Finance and Accounting Service 29 July 2012 Integrity - Service - Innovation PROCESS
ITD Help Desk Traffic Report May 2002
ITD Help Desk Traffic Report May 2002 Call volumes and resolution times within the CONSULT Remedy workgroup June 10, 2002 Christopher King Help Desk Manager NC State University chris_king@ncsu.edu Information
Measuring and Monitoring Customer Experience
Measuring and Monitoring Experience Tom Exeter Sales, Marketing & Experience Executive Sport & Physical Activity, Commercial Services, University of Leeds Background to our organisation. The department
Restaurant Equipment Industry
Restaurant Equipment Industry 1 Problem The Client: This Restaurant Equipment Industry Company is a businessto-business supplier of top quality restaurant appliances and supplies. They are a prominent
Resource Management Spreadsheet Capabilities. Stuart Dixon Resource Manager
Resource Management Spreadsheet Capabilities Stuart Dixon Resource Manager Purpose Single view of resource data Shows rolling demand vs supply for 14 months, 2 months back, current month, and 11 forward
End of Life Content Report November 2014. Produced By The NHS Choices Reporting Team CH.NHSChoices-Reporting@nhs.net
End of Life Content Report November 2014 Produced By The NHS Choices Reporting Team CH.NHSChoices-Reporting@nhs.net End of Life Dashboard Page 1 Overall Choices Site Visits Tag cloud showing end of life
Managing Cattle Price Risk With Futures and Options Contracts
Managing Cattle Price Risk with Futures and Options Contracts Dr. John Lawrence, Extension Livestock Economist and Associate Professor, Iowa State University Department of Economics Alexander H. Smith,
Page Title Pageviews Bounce Rate. Homeland Security 320,255 59.24% Trusted Traveler Programs Ho meland Security. Comparison Chart Homeland S ecurity
DHS.gov Metrics Report Apr 1, 2015 Apr 30, 2015 Sessions 1,433,180 % of Total: 100.00% (1,433,180) Top Pageviews Page Title Pageviews Bounce Rate Visits by Source google (direct) tsa.gov dhs.gov bing Other
Discussion Outline. A. KPIs Defined. B. Why KPIs Matter. C. KPI Menu. D. Implementation. E. Example KPIs. F. Pitfalls
Discussion Outline A. KPIs Defined B. Why KPIs Matter C. KPI Menu D. Implementation E. Example KPIs F. Pitfalls 1 Key Performance Indicators (KPI s) Defined Periodic assessment of an organization, business
Consumer ID Theft Total Costs
Billions Consumer and Business Identity Theft Statistics Business identity (ID) theft is a growing crime and is a growing concern for state filing offices. Similar to consumer ID theft, after initially
BT Retail Social Media making it easy for our customers
BT Retail Social Media making it easy for our customers Dawn Walton, GM Central Planning Nigel Elliott, Social Media Channel Manager Kerry Gulloch, Social Media Communities Manager Agenda o How we ended
2015-16 BCOE Payroll Calendar. Monday Tuesday Wednesday Thursday Friday Jun 29 30 Jul 1 2 3. Full Force Calc
July 2015 CM Period 1501075 July 2015 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 August 2015 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Based on Chapter 11, Excel 2007 Dashboards & Reports (Alexander) and Create Dynamic Charts in Microsoft Office Excel 2007 and Beyond (Scheck)
Reporting Results: Part 2 Based on Chapter 11, Excel 2007 Dashboards & Reports (Alexander) and Create Dynamic Charts in Microsoft Office Excel 2007 and Beyond (Scheck) Bullet Graph (pp. 200 205, Alexander,
Performance Dashboards in Local Government: What, Why, and How?
Performance Dashboards in Local Government: What, Why, and How? City of Portland TriMet TSCC Quarterly Meeting August 18, 2015 Dashboards: An Overview What s Driving the Interest in Performance Dashboards?
2016 Media Kit. Simpler Media Group CMSWire.com 2016 Media Kit 1
2016 Media Kit CMSWire is the leading community for professionals focused on optimal customer experiences, progressive digital workplaces and intelligent information management. Simpler Media Group CMSWire.com
Web Self-Service Platforms and Constituent Communication. US Department of State
Web Self-Service Platforms and Constituent Communication US Department of State About Us Bureau of International Information Programs Conducting public diplomacy by connecting people with policy Office
CAFIS REPORT 2015.10
CAFIS REPORT 2015.10 INDEX Message CAFIS Inbound 03-06 07-08 CAFIS Arch 09-10 CAFIS Brain 11-12 CAFIS Global 13-14 What We Do 15-16 About CAFIS 17-18 Services for Member Stores 19-34 Services for Card
Detailed guidance for employers
April 2015 3 Detailed guidance for employers Appendix A: Pay reference periods This document accompanies: Detailed guidance no. 3 Assessing the workforce Pay reference period calendars where the definition
Employers Compliance with the Health Insurance Act Annual Report 2015
Employers Compliance with the Health Insurance Act Annual Report 2015 ea Health Council Health Council: Employers Compliance with the Health Insurance Act 1970 Annual Report 2015 Contact us: If you would
Comparing share-price performance of a stock
Comparing share-price performance of a stock A How-to write-up by Pamela Peterson Drake Analysis of relative stock performance is challenging because stocks trade at different prices, indices are calculated
Homeland Security Grants Management Louisiana Emergency Preparedness Association (LEPA)
Homeland Security Grants Management Louisiana Emergency Preparedness Association (LEPA) An LEM Basic Credentialing Course 1 Objectives Using local government management systems perform: Homeland security
2015 Media Pack Delivering the latest contact centre and customer service community news and insight
2015 Media Pack Delivering the latest contact centre and customer service community news and insight Insight l Analysis l Strategy l Innovation The UK s most trusted resource for the contact centre and
Department of Public Welfare (DPW)
Department of Public Welfare (DPW) Office of Income Maintenance Electronic Benefits Transfer Card Risk Management Report Out-of-State Residency Review FISCAL YEAR 2012-2013 June 2013 (March, April and
Media Planning. Marketing Communications 2002
Media Planning Marketing Communications 2002 Media Terminology Media Planning - A series of decisions involving the delivery of messages to audiences. Media Objectives - Goals to be attained by the media
Consumer prices and the money supply
Consumer prices and the money supply Annual rise. Per cent. -year moving average Money supply Consumer prices - - 9 9 9 96 98 Sources: Statistics Norway and Norges Bank JB Terra Kapitalmarkedsdager, Gardermoen.
Release of the Draft Cybersecurity Procurement Language for Energy Delivery Systems
Release of the Draft Cybersecurity Procurement Language for Energy Delivery Systems Energy Sector Control Systems Working Group Supporting the Electricity Sector Coordinating Council, Oil & Natural Gas
BEHAVIORAL HEALTH AND DETOXIFICATION - MEETING DEMAND FOR SERVICES UNIVERSITY OF PITTSBURGH MEDICAL CENTER MERCY HOSPITAL Publication Year: 2013
BEHAVIORAL HEALTH AND DETOXIFICATION - MEETING DEMAND FOR SERVICES UNIVERSITY OF PITTSBURGH MEDICAL CENTER MERCY HOSPITAL Publication Year: 2013 Summary: The development of separate intake area for behavioral
Treasury Presentation to TBAC
Treasury Presentation to TBAC Office of Debt Management Fiscal Year 2015 Q1 Report Table of Contents I. Fiscal II. A. Quarterly Tax Receipts p. 4 B. Monthly Receipt Levels p. 5 C. Eleven Largest Outlays
Homeland Security 318,473 60.80% Immigration Action Homeland S ecurity. How Do I? Homeland Security 65,401 40.49%
DHS.gov Web Performance Metrics Nov 1, 2014 Nov 30, 2014 Total Visits Top Pages Visits by Source 1,240,209 % of Total: 100.00% (1,240,209) Page Title Pageviews Bounce Rate google (direct) dhs.gov tsa.gov
Sage ERP MAS 90, 200, 200 SQL, and Sage ERP MAS 500. Supported Versions
Sage ERP MAS 90, 200, 200 SQL, and Sage ERP MAS 500 Supported Versions Current Document: 2012... Page 1 Earlier Documents: 2011... Page 2 2010... Page 3 2009... Page 4 2008... Page 5 Sage ERP MAS 90, 200,
Reacting to the Challenges: Business Strategies for Future Success. Todd S. Adams, Chief Executive Officer Adams Bank & Trust Ogallala, Nebraska
Reacting to the Challenges: Business Strategies for Future Success Todd S. Adams, Chief Executive Officer Adams Bank & Trust Ogallala, Nebraska Adams Bank & Trust Family Owned for 95 Years $525 Million
IMT Performance Metrics and Qualitative Feedback
IMT Performance Metrics and Qualitative Feedback December 2015 Liz McNaughton Content Page 1.0 Executive Summary 1 1.1 Summary of statistics 2 2.0 Service performance 3 2.1 Significant incidents 3 2.1.2
FY 2015 Schedule at a Glance
Coaching and Mentoring for Excellence Oct 21 23, 2014 $2,950 Residential Coaching and Mentoring for Excellence Apr 7 9, 2015 $2,400 Non-residential Coaching and Mentoring for Excellence May 27 29, 2015
US Army Corps of Engineers. Vision Statement. Be the premier stewards of entrusted hydropower resources
Vision Statement Be the premier stewards of entrusted hydropower resources Mission Statement Provide reliable hydroelectric power services at the lowest possible cost, consistent with sound business principles,
Managing Staffing in High Demand Variability Environments
Managing Staffing in High Demand Variability Environments By: Dennis J. Monroe, Six Sigma Master Black Belt, Lean Master, and Vice President, Juran Institute, Inc. Many functions within a variety of businesses
OPERATIONS SERVICE UPDATE
OPERATIONS SERVICE UPDATE EXECUTIVE SUMMARY Policy Processing At the June 24 Citizens Board of Governors meeting, Staff committed to achieving year end policy processing service goals by September 1, 24.
PRELIMINARY STEEL IMPORTS INCREASE 17% IN JANUARY Import Market Share 32% in January
News Release FOR IMMEDIATE RELEASE February 25, 2015 CONTACT: Lisa Harrison 202.452.7115/ lharrison@steel.org PRELIMINARY STEEL IMPORTS INCREASE 17% IN JANUARY Import Market Share 32% in January Washington,
STAR Ohio Update. November 19, 2013
STAR Ohio Update November 19, 2013 Conrad R. Metz, Director of Investments Ryan A. Bilsky, Deputy Director of Investments Jason Click, Vice President Public Funds Administrators If you are having technical
TEACH California Website
TEACH California Website The TEACH California website, www.teachcalifornia.org, was established in 24 to help in addressing the continuing teacher shortage in California. The Institutions of Higher Education
Dipl. Kfm. Mario Hose, CEO
GERMAN DAY AT PDAC 2015. Dipl. Kfm. Mario Hose, CEO Project Financing Through German Partners March 3, 2015, 4:55 5:55pm Deal drivers Three parameters are the foundation for a successful deal! 1. Management
Tracking Real Estate Market Conditions Using the HousingPulse Survey
Tracking Real Estate Market Conditions Using the HousingPulse Survey May 2011 Copyright 2011 Campbell Communications, Inc. Tracking Real Estate Market Conditions Using the HousingPulse Survey May 2011
Navient FFELP Student Loan Repayment Data Package. October 8, 2015
Navient FFELP Student Loan Repayment Data Package October 8, 2015 Forward-Looking Statements The following information is current as of October 7, 2015 (unless otherwise noted). This presentation contains
New Era Marketing 2015
Know how. Know now. New Era Marketing 2015 It s Not A Game Anymore Using Seasonal Trends to improve returns University of Nebraska Lincoln Know how. Know now. Know how. Know now. The image cannot be displayed.
Jon Buschke 3059 Austin Ave Simi Valley, CA 93063 (805) 813-1647 jbuschke@hotmail.com
PDF Raw Data < B Na ec Solar Lease Quote Prepared For: Jon Buschke 3059 Austin Ave Simi Valley, CA 93063 (805) 813-1647 jbuschke@hotmail.com Prepared By: Michael Garcia Solarology 2524 Townsgate rd unit
If you are having technical difficulties, please call Go To Webinar at (800) 263 6317
If you are having technical difficulties, please call Go To Webinar at (800) 263 6317 STAR Ohio Update November 19, 2013 Josh Mandel, Treasurer of Ohio Conrad R. Metz, Chief Investment Officer Jason Click,
An Introduction to the. Society Program Portfolio Management Process
An Introduction to the Society Program Portfolio Management Process Presentation Topics What is Society Program Portfolio Management or SPPM? What is the Goal of SPPM? Who Oversees SPPM? Who Participates
CMEMS user requirements and user uptake strategy
CMEMS Service Evolution & User Uptake Workshop CMEMS user requirements and user uptake strategy Dominique Obaton Mercator Océan CMEMS Service Evolution & User Uptake Workshop The Copernicus Marine service
NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK
09/26 NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK EXECUTIVE SUMMARY From April 2009 an NHS wide common approach to complaint handling comes in to effect. This provides
W I S C O N S I N R E A L T O R S A S S O C I A T I O N Media Kit
W I S C O N S I N R E A L T O R S A S S O C I A T I O N Media Kit 2014 PRINT WEB EMAIL SOCIAL VIDEO EVENTS & SPONSORSHIPS C O N T A C T Robert B. Uhrina VP, Marketing and Communications Ph: 608.241.2047
Reporting, Re-Contracting and Settlement
US HEALTH AND LIFE INSURANCE UNDERWRITING ADMINISTRATION Simple. Seamless. SafeGuard Self-Funding Reporting, Re-Contracting and Settlement The SafeGuard Self-Funding Timeline Ÿ Although SafeGuard Self-Funding
Climatography of the United States No. 20 1971-2000
Climate Division: CA 4 NWS Call Sign: Month (1) Min (2) Month(1) Extremes Lowest (2) Temperature ( F) Lowest Month(1) Degree s (1) Base Temp 65 Heating Cooling 1 Number of s (3) Jan 59.3 41.7 5.5 79 1962
Planned Procurement Opportunities Report. January 2015
HILLSBOROUGH COUNTY AVIATION AUTHORITY Planned Procurement Opportunities Report January 2015 Prepared by the Procurement Department Overview The Planned Procurement Opportunities Report is updated and
Choosing a Cell Phone Plan-Verizon
Choosing a Cell Phone Plan-Verizon Investigating Linear Equations I n 2008, Verizon offered the following cell phone plans to consumers. (Source: www.verizon.com) Verizon: Nationwide Basic Monthly Anytime
PowerSteering Product Roadmap Your Success Is Our Bottom Line
Drive strategy. Accelerate results. cloud-based program & portfolio management software PowerSteering Product Roadmap Your Success Is Our Bottom Line Jay Hoskins Director of Product Management PowerSteering
2009 Ryder Scott Reserves Conference Evaluation Challenges in a Changing World First of the Month Prices.How hard can that be to get right?
2009 Ryder Scott Reserves Conference Evaluation Challenges in a Changing World First of the Month Prices.How hard can that be to get right? Fred W. Ziehe Managing Sr. VP, Ryder Scott Company DISCLAIMER
Go With The Flow- From Charge Nurse to Patient Flow Coordinator. Donna Ojanen Thomas, RN, MSN Cynthia J. Royall, RN, BSN
Go With The Flow- From Charge Nurse to Patient Flow Coordinator Donna Ojanen Thomas, RN, MSN Cynthia J. Royall, RN, BSN Primary Children s Medical Center About PCMC Not for profit hospital, part of Intermountain
Monthly Report on the Corporate Services Price Index ( Preliminary Figures for February 2011 ) Index
BANK of JAPAN Research and Statistics Department P.O. BOX 30 TOKYO 103-8660, JAPAN TEL. 03-3279-1111 FOR RELEASE 8:50 A.M. Friday, March 25, 2011 Monthly Report on the Corporate Services Price ( Preliminary
Contents Page Vendor Partner Program 2-3 Print Advertising 4-6 Web Advertising 7 Member Rewards Program 8 Vendor Partner Application 9-10
Contents Page Vendor Partner Program 2-3 Print Advertising 4-6 Web Advertising 7 Member Rewards Program 8 Vendor Partner Application 9-10 Vendor Partner Program The DFA Vendor Partner Program is designed
Proposal to Reduce Opening Hours at the Revenues & Benefits Coventry Call Centre
Proposal to Reduce Opening Hours at the Revenues & Benefits Coventry Call Centre Proposal To change the opening hours of the Revenues & Benefits Call Centre to 9am until 5pm Monday to Friday with effect
Inbound Tourism: December 2014
30 January 2015 1100 hrs 021/2015 Total inbound tourist trips for December 2014 were estimated at 66,619, an increase of 1.4 per cent when compared to the corresponding month of 2013. Excluding the passengers
Executive Summary. Abstract. Heitman Analytics Conclusions:
Prepared By: Adam Petranovich, Economic Analyst apetranovich@heitmananlytics.com 541 868 2788 Executive Summary Abstract The purpose of this study is to provide the most accurate estimate of historical
Climatography of the United States No. 20 1971-2000
Climate Division: CA 6 NWS Call Sign: SAN Month (1) Min (2) Month(1) Extremes Lowest (2) Temperature ( F) Lowest Month(1) Degree s (1) Base Temp 65 Heating Cooling 100 Number of s (3) Jan 65.8 49.7 57.8
Helpdesk RT Metrics for FY2011. As of June 30th, 2011
Helpdesk RT Metrics for FY211 As of June 3th, 211 Points of Interest Account issues still make up about 64% of all Helpdesk issues The majority of account issues are password resets, and of those 7 8%
About CREST R&D Grant
1 About CREST R&D Grant Philosophy Higher value Electrical & Electronics (E&E) economic sector can be achieved when R&D thrives in the ecosystem This can be accelerated by promoting collaborative research
ERRORS & OMISSIONS COVERAGE REQUIRED FOR FIELD ASSOCIATES CONTRACTING WITH SECURITY MUTUAL LIFE
ERRORS & OMISSIONS COVERAGE REQUIRED FOR FIELD ASSOCIATES CONTRACTING WITH SECURITY MUTUAL LIFE E&O PROGRAM AVAILABLE THROUGH CONTINENTAL CASUALTY COMPANY (a member company of the CNA Group of Companies)
Municipal Transportation Quality Review
Municipal Transportation Quality Review SFMTA Response June 2015 San Francisco, California Overview The Agency s response to recommended modifications in the Transportation Quality Review An update on
Performance Dashboard Appendix 1 Trust Board - 19th June 2012
Performance Dashboard Appendix 1 Trust Board - 19th June 2012 Code Integrated Performance Measure Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Criteria for Traffic
Maximizing the Utility of Your Tool Set for Project Support
2013 NASA Cost Analysis Symposium Maximizing the Utility of Your Tool Set for Project Support Bob Sefcik, Glenn Research Center Tom Parkey, Glenn Research Center August 28, 2013 www.nasa.gov Glenn Research
HMBS Update. An Evolving Market
HMBS Update An Evolving Market HMBS Current State Metrics Portfolio $52 Billion 327,728 Loans 8.3 Million Participations 14 HMBS Issuers with a Portfolio HMBS Issuance FY 2014: $7.1 Billion FY 2015 YTD:
NATIONAL CREDIT UNION SHARE INSURANCE FUND
NATIONAL CREDIT UNION SHARE INSURANCE FUND PRELIMINARY & UNAUDITED FINANCIAL HIGHLIGHTS RENDELL L. JONES CHIEF FINANCIAL OFFICER MANAGEMENT OVERVIEW Balance Sheet Other - Insurance and Guarantee Program
How to Develop a Mobile Strategy
How to Develop a Mobile Strategy 1 Presenter Andy Etemadi EYEMAGINE President & Chief Technology Officer 2 Presenter Greg Lett Lett Direct Vice President Web Marketing 3 Agenda Mobile Trends in ecommerce
City Focus: Glasgow, Q3 2011
City Focus: Glasgow, Q3 2011 Part of The Serviced Office Review Series officebroker.com City Focus - Central Glasgow Q3 2011 City Focus reports - part of The Serviced Office Review series produced exclusively
Small Businesses Resilience after the Great East Japan Earthquake
Small Businesses Resilience after the Great East Japan Earthquake Sendai s Earthquake and Tsunami Damage & Restoration Efforts Sendai City Earthquake Disaster Reconstruction Plan Post-Disaster Reconstruction
Statistics for www.brageboden.se (2008-08)
Statistics for www.brageboden.se (-08) Sida 1 av 5-08-10 Last Update: 10 Aug - 10:39 Reported period: Aug OK Summary Reported period Month Aug First visit 01 Aug - 02:19 Last visit 10 Aug - 07:08 Unique
Second Quarter 2015 Trading Update. 28 September 2015
Second Quarter 2015 Trading Update 28 September 2015 Disclaimer This communication and the information contained herein has been approved by the Board of Directors of Eurobank Ergasias S.A. ( Eurobank
ARIS 9 Highlights and Outlook
ARIS 9 Highlights and Outlook Karl Wagner Senior Vice President ARIS R&D 2013 Software AG. All rights reserved. ARIS at a Glance 2M END FIRST BPA Solution 25 SUCCESS LEADER YEARS OF 10,000 CUSTOMERS USERS