When Everything's Priority, Who Gets the Expert? November 2013

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1 Drive strategy. Accelerate results. cloud-based program & portfolio management software When Everything's Priority, Who Gets the Expert? November 2013

2 Top Ten Resource Management Challenges 1. Resource capacity planning is poor 2. Resource risks are not assessed 3. Not enough appropriately skilled resources 4. Resource use is not optimized 5. Schedule/deadlines are unrealistic 6. Resources are assigned inconsistently 7. Too many unplanned requests for resources 8. Resource utilization is poorly documented 9. Shifting resources to respond to problems 10. Transition process for resource is inadequate Source: Resource Management Challenges: A Benchmark of current Business Practices: CBP, When Everything's Priority, Who Gets the Expert?

3 You Aren t Alone 3 When Everything's Priority, Who Gets the Expert?

4 Why is it Important? 50 million 155 million 19 million 4 When Everything's Priority, Who Gets the Expert?

5 Who Plays a Part? Resource Resource Manager Project Manager Executives 5 When Everything's Priority, Who Gets the Expert?

6 What s the Story? Little visibility into employee utilization/workload Utilization rates below optimal levels Products not delivered on-time to meet business needs Challenges of managing resources across competing priorities/projects 6 When Everything's Priority, Who Gets the Expert?

7 So Let s Come Up With a Plan Step 1 Distinguish Fact from Feeling Step 2 Create a Source of Truth Step 3 Look at the Past and Present Step 4 Look into the Future Step 5 Provide the Facts Step 6 Evaluate (Rinse and Repeat) Resource Management Success 7 When Everything's Priority, Who Gets the Expert?

8 What s that Noise? Step 1 Distinguish Fact from Feeling Are people really busy or they feel busy? Are they reinventing the wheel? Do you have processes that everyone follows? 8 When Everything's Priority, Who Gets the Expert?

9 Information Please Step 2 Create a Source of Truth Right or wrong get the data in one place Great process or not follow it Create schedule templates and use them Account for all work being done 9 When Everything's Priority, Who Gets the Expert?

10 What s in My Rearview Mirror? Step 3 Look at the Past and Present Is my resource information accurate? Timesheets help validate information Is the data reasonable and realistic? 10 When Everything's Priority, Who Gets the Expert?

11 Let s Look into the Crystal Ball Step 4 Look into the Future What is my demand for my current projects? What is my demand for pipeline projects? Are there skills that will be needed in the future? 11 When Everything's Priority, Who Gets the Expert?

12 And Then 12 When Everything's Priority, Who Gets the Expert?

13 What to Do When Life Happens Step 5 Provide the Facts Use what you have and stick to the data Look at the priorities Use your corporate goals Provide the information to the decision makers 13 When Everything's Priority, Who Gets the Expert?

14 We Aren t Finished Step 6 Evaluate Steps 1-5 This process isn t going to self monitor Things change, business changes, and customers change Let the data speak for itself and be the catalyst for sound business decisions Change when needed, not just because you don t like what you see 14 When Everything's Priority, Who Gets the Expert?

15 Where Does PowerSteering Fit In? Dashboards Project Schedules Resource Review Reports 15 When Everything's Priority, Who Gets the Expert?

16 So What Did We Learn Today? There are lots of components that impact Resource Management Remember to look at people, process, and technology Track all work even the small projects Provide the facts to make decisions Use PowerSteering to track projects and resources to easily show the past, present, and future 16 When Everything's Priority, Who Gets the Expert?

17 Do the right work. Do the work right. Tell us what you

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