SME BuSinESS Advice. CorporatE Solutions. EMpLoYEE Solutions

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1 We offer legal advice which is clear, impartial and reliable, whatever your circumstances, wherever you are... CorporatE Solutions SME BuSinESS Advice Click here for Click here for EMpLoYEE Solutions Click here for...for telephone legal advice, online information and a range of support services, call

2 CorporatE Solutions CorporatE Legal Solutions Law Express is the UK s leading telephone legal advice specialist with significant market share in the provision of outsourced advisory services to Corporate Organisations, Associations and Institutions, EAP service providers and Insurance Companies. Our key points of differentiation include customised service provision, flexible pricing, white-labelled online legal information and an ever growing range of value-adding support services which includes: - EU Advisory Service for Company, Commercial and Employment Law - Legal Information microsites - Personal and Commercial legal information web assets - UK network of Law firms providing on-going localised legal support for our clients - Marketing support services, management information and dedicated account management team We provide telephone legal advice across a comprehensive range of business and personal legal subject areas and we are unique in that our advice is supported by secure and configurable online information services. Law Express provides a confidential, impartial and practical legal service that can be delivered as a benefit to help motivate and retain staff, as a primary member benefit used for first line legal support for Affinity Groups, as a support service to insurance policy holders and an integral part of an employee counselling service. In-house team of specialist advisors with at least five years experience. UK-based reception team. Full MI service - monthly and annual call stats Confidential user satisfaction surveys. Dedicated account management team. Full range of marketing support services. Helplines hours: 8am to 8pm Monday to Friday (excluding Statutory and Bank Holidays). our range of LEgaL SuBjECt areas includes: Business advice Commercial contracts Agency and distribution Supply of goods Commercial credit Competition law Intellectual property Commercial disputes personal advice Family law Wills and Probate Estate Planning Landlord and Tenancy Debt Managment Consumer Employment Motoring Property Taxation Immigration Personal Injury I have been a member of the IOD for about 0 years and I have recommended the service in the past and will do in the future. Call for all corporate, Affinity & EAP enquiries. In addition to offering world class telephone legal advice, we provide on-line legal information which is accessible 4/7 -

3 CorporatE Legal Solutions cont. In addition to offering world class telephone legal advice, we provide on-line legal information which is accessible 4/7 LX Personal and LX Business feature easy to read, regularly updated legal information on a wide range of personal and business subjects. This is supported by downloadable documents and templates, as well as links to useful resources and a glossary of over 750 legal terms. online tools LX Personal and LX Business are provided as an employee or member benefit in support of the Law Express telephone legal helpline service. The sites can be branded in line with your corporate identity, and can be adapted to include company specific downloadable documents, hyperlinks and other content types. partners Arag Insurance Group Contact Law Parliament Hill Payplan Your Job Rights Wikivorce Eap and flex clients Atos Ceridian CiC Dovedale Oakdale PES Consulting Validium affinity clients British Association of Dental Nurses British Computer Society British Hospitality Association Restaurant Association Chartered Institute of Building Chartered Institute of Management Accountants Chartered Institute of Marketing Chartered Institute of Personnel and Development Chartered Institute of Purchase and Supply Chartered Management Institute Corgi Institute of Association Management IET Benevolent Fund IHEEM Institute of Healthcare Management Institute of Leadership and Management Institute of Lighting Engineers Institute of Directors IMechE Benevolent Fund Licensed Trade Charity Lionheart RMBF Securities and Investment Institute CorporatE Solutions CLiCk HErE to go to LX BuSinESS demo CLiCk HErE to go to LX personal demo Corporate Clients AC Nielsen ALD Automotive Aurora Fashions John Lewis Partnership NannyPaye Philips Royal Bank of Scotland uk find-a-lawyer SErviCE Since November 008, Law Express has been working closely with its UK Legal Network to provide a convenient and reliable method of sourcing law firms throughout the UK for clients who have potentially complex issues which cannot be resolved by telephone advice alone. The advisory team have excellent legal knowledge and can advise on the best course of action ensuring clients talk promptly to an experienced solicitor at the right fee level in the right location. All member firms also have a service level guarantee and many have Law Society accreditations in their area of expertise. Call for all corporate, affinity, insurance and EAP enquiries.

4 EMpLoYEE Legal Solutions reassuringly valuable advice, support and guidance for your people... Our new service is designed to meet the specific needs of employees facing a wide range of legal and financial issues. This unique service offers value and flexibility, is impartial and confidential, and has been successfully launched by a major retailer and leading financial institutions. In-house team of advisors with at least five years experience. UK-based reception team. Helplines hours: 8am to 8pm Monday to Friday (excluding Statutory and Bank Holidays). Advicexpress will support your employees through major life issues such as bereavement, divorce and separation, debt and redundancy. It dovetails with absence management policies, which contributes to reducing the negative impacts of stress in the workplace and can be tailored to suit your budgetary requirements providing a natural fit with other wellbeing benefits. our range of LEgaL SuBjECt areas includes: Consumer Buying services Buying goods Buying goods in Scotland Hiring goods Buying on credit Holidays booked Distance selling regulation Employment Law Redundancy Dismissal Contractual / statutory rights debt Management Handling your debts and arrears directly with the provider Contacting a government agency, or Using a reputable debt management company family Law Family law advice Legal entitlements Finances, mortgages and other Divorce and legal separation advice Your rights after divorce or separation Estate planning Making a Will Changing a Will Actions to take when someone dies Probate Role of Personal Representatives Administration of the Estate Intestacy Power of Attorney Continued on next page... I was having problems with my employer. You gave me advice which resolved a potential problem. Call us on A simple telephone call will put your mind at rest or give you the confidence and peace of mind that you are about to take the right action. Advicexpress can be provided as a flexible staff benefit for as little as * per employee per year or if you wish to consider an opt-in staff scheme, we can offer this service on a monthly fixed payment plan for those employees wishing to join the scheme on an annual basis. *A minimum 500 fee applies.

5 EMpLoYEE Legal Solutions cont. for your staff the benefits of advicexpress are: - Access to experienced advisors 7-days a week, providing confidential advice, guidance and information on issues affecting them at home or at work. - Professional help to action and resolve any major concerns which may affect their effectiveness and motivation. for your business the benefits of advicexpress are: - A cost effective, flexible and valuable benefit available for all staff. - An aid to promoting levels of engagement and motivation which is easy to implement and can be tailored to your needs in terms of price, content and scope of service. Advice - is an opinion or recommendation offered as a guide to action. (From Wikipedia, the free encyclopedia) We ll help you to seek mediation to resolve a matrimonial issue before instructing a solicitor. Guidance in researching a complex legal issue and advising on the best way forward. our range of LEgaL SuBjECt areas includes (Cont.): immigration Right of abode Permission requirements Motoring Penalty guide Offence codes and penalty guidelines Photocard driving licences Car tax rules Buying and selling a car Parking tickets Speeding Points and endorsement Drink driving personal injury Sustained at work or in a traffic accident Received as a result of faulty goods or services Sustained by tripping over paving stones Caused by errors in hospital treatment Sustained by a victim in the course of a crime taxation Tax for work and retirement Tax and the family property Buying and selling a property - Leasehold property - Contracts - Repairs Service charges Tenancies and private rented property - Deposit - Repair Harassment and legal eviction Tenancies in Scotland Neighbours You gave me some good advice, everything I wanted to know in seconds. Call us on A simple telephone call will put your mind at rest or give you the confidence and peace of mind that you are about to take the right action.

6 SME BuSinESS Advice SME BuSinESS Advice Business owners and directors call us daily and receive prompt, professional and pragmatic answers to their wide ranging legal questions. We provide business owners, directors and managers with expert, impartial practical information on the legal, compliance, employment and taxation issues affecting their organisation today. Do not hesitate to contact one of our legal advisers, to equip you with the ammunition you will need to compete effectively and survive in today s business battlefield. our EXtEnSivE range of LEgaL SuBjECt areas includes: Employment Basic statutory rights - working relationships, including: - Terms and conditions of employment - Unfair Dismissal - Discrimination - Working time - Minimum wage - Statutory sick pay (SSP) - Disciplinary and Grievance Procedure Basic statutory rights family, including: - Maternity rights (for babies born after st April 006) - Paternity Leave - Parental Leave - Disciplinary and Grievance Procedure Redundancy Misconduct Capability Grievance Employment Tribunals Company Choice of business model - Limited Company - Partnership - Sole Trader Limited companies Partnerships Limited Liability Partnerships Shareholders and Shareholders Agreement Raising funds Financial difficulties Continued on next page... In-house team of advisors with at least five years experience. Rapid response to mobile or landline. Helplines hours: 8am to 8pm Monday to Friday (excluding Statutory and Bank Holidays). Very helpful advisors clarified what the Shareholders could ask for at the AGM Payment is by credit/debit card and you pay only 35+vat for a single call, or take advantage of our limited offer of 40+vat for a maximum of 5 calls as part of our annual subscription service. Please note calls are recorded for monitoring and training purposes. Just call us on , our UK-based operator will take your brief, and one of our experienced advisers will call back within the next two hours. It is fast and to the point no time wasted.

7 SME BuSinESS Advice Problems of law can arise and impact on the day-to-day running of your business. Being informed and prepared is your strongest weapon when having to deal with such issues. Using our legal service could not be easier with our range of services which include: - Telephone legal advice - Online legal information - Find a lawyer service - HR documentation and support our range of LEgaL SuBjECt areas includes (Cont.): Commercial Commercial contracts Agency and distribution Supply of goods Commercial credit Competition law Intellectual property Commercial disputes Payment is by credit or debit card prior to advice being given. If for any reason we cannot advise you, a full refund will be made to your card, immediately. taxation Starting in business - Company - Partnership - Sole trader Buying a business Management buy-outs Investing in business Selling a business Ceasing in business NICs essential guide Value added tax Tax for work and retirement Tax and the family Health & Safety Accidents - Slips and trips - Other Food safety or hygiene - Restaurants and hotels - Other establishments Sub-contractors Fire Personal protective equipment Workplace environment and welfare Law Express is the reliable, easily accessible, cost-effective, legal resource for business decision makers in small to medium size organisations. UK-based reception team. Full range of marketing support services. I was having a problem with one of my shop floor staff. Your advisor pointed out the correct way of approaching the problem. Just call us on , our UK-based operator will take your brief, and one of our experienced advisers will call back within the next two hours. It is fast and to the point no time wasted. SME BuSinESS Advice

8 Whether you ve a corporate, business or personal legal issue, Law Express can provide the right solution, at the right time for you and your business. Corporate Solutions SME Business or Personal advice lawexpress.co.uk Law Express Ltd. 0 the Sanctuary, Macrae road, Ham green, Bristol BS0 0dd office hours: 8am - 6pm Monday to friday. telephone: fax: Law Express Limited is a company registered in England & Wales number Our registered office address is: 0 The Sanctuary, Macrae Road, Ham Green, Bristol BS0 0DD. Law Express Limited is regulated by the Ministry of Justice in respect of regulated claims management activities; its registration is recorded on the website Our authorisation number is CRM599.