Client User Guide GroupWise 2014 R2 November 2015

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1 Client User Guide GroupWise 2014 R2 November 2015

2 Legal Notices Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the Novell International Trade Services web page ( for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals. Copyright Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. Novell, Inc South Novell Place Provo, UT U.S.A. Online Documentation: To access the online documentation for this and other Novell products, and to get updates, see the Novell Documentation website ( Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list ( Third-Party Materials All third-party trademarks are the property of their respective owners.

3 Contents About This Guide 13 1 Getting Started Installing the GroupWise Client Starting GroupWise Assigning a Password to Your Mailbox Using the Home Folder Displaying the QuickViewer Turning the QuickViewer On and Off Positioning the QuickViewer Using the QuickViewer Using the Windows 7 Taskbar to Perform Key Tasks Exploring the Folder List Home Folder Mailbox Folder Sent Items Folder Calendar Folder Frequent Contacts Folder Tasklist Folder Documents Folder Cabinet Folder Work in Progress Folder Junk Mail Folder Trash Folder Shared Folders IMAP4 Account Folder NNTP Newsgroup Account Folder RSS Feeds Folder Understanding GroupWise Item Types Mail Appointment Task Reminder Note Phone Message Personalizing the GroupWise Interface Understanding the Main GroupWise Window Understanding the Main Menu Understanding the Nav Bar Understanding the Main Toolbar Understanding Item Lists Identifying Icons That Appear Next to Items Learning More Online Help GroupWise Welcome Tab GroupWise Documentation Web Page Quick Starts End-User Training Web Page GroupWise Cool Solutions Web Community Contents 3

4 2 Getting Organized Customizing the GroupWise Interface Selecting a GroupWise Scheme Customizing Individual GroupWise Appearance Settings Customizing the Main Toolbar Setting Your Default Start Folder Setting Default Views for Reading Setting the Default Read/Compose View and Font Setting the QuickViewer Default Behavior Changing Your Default Item Views Automatically Reading the Next Item in Your Mailbox Changing the GroupWise Interface Language Using Categories to Organize Items Understanding Categories Assigning Categories to Items Working with Categories Using Folders to Organize Your Mailbox Understanding Folder Lists Displaying Folder Lists Working with Folders Managing Item Lists in Folders Customizing Folder Display Settings Understanding Find Results Folders Using Shared Folders Using Panels to Organize Your Home Folder Understanding Panels Resizing a Panel Moving a Panel Customizing a Panel Creating a New Panel Removing a Panel Exporting and Importing Home View Settings Customizing Other GroupWise Functionality Changing GroupWise Modes Changing Your Display Name Changing Your Time Zone Setting the Interval for Refreshing GroupWise Customizing Date and Time Formats Sending Selecting the Default Compose View Composing Formatting Spell Checking Messages Attaching Files Adding a Signature or vcard Routing Mail to Multiple Recipients Consecutively Sending S/MIME Secure Messages Saving Unfinished Selecting Send Options Posting a Sticky Note Sending Phone Messages Voting Managing Sent Personalizing Sent Working with Sent Items GroupWise 2014 R2 Client User Guide

5 3.2.3 Retracting Sent Resending Editing Sent Appointments, Tasks, and Reminder Notes Duplicating Sent Replying to Sent Confirming Delivery of You Send Receiving and Replying to Reading Received Reading Attachments Replying to Forwarding Saving Mailbox Items Calling Phone Numbers in Managing Received Personalizing Sent or Received Changing to Another Item Type Saving Received to Disk or a GroupWise Library Deleting Viewing the Discussion Thread of an Displaying Only Unread Messages Viewing the Source of External Messages Archiving and Backing Up Printing Selecting a Printer Printing with Attachments Displaying a Header Changing the Default Printed Font Size on Plain Text Items Printing an Item List Configuring the Default Print Option for Distribution Lists Handling Unwanted (Spam) Understanding Junk Mail Handling Blocking or Junking All from a Particular User Blocking or Junking from a Particular Internet Domain Junking from Users Not In a Personal Address Book Preventing from a User or Internet Domain from Being Junked or Blocked Modifying Junk Mail Handling Lists and Settings Automatically Deleting Items from the Junk Mail Folder Manually Deleting Items from the Junk Mail Folder Calendar Understanding the Calendar Viewing Your Calendar Customizing Your Calendar Views When Viewing a Calendar Switching the Calendar View Between Graphic Display and Text Display Selecting Calendars to Display Viewing a Different Date in the Calendar Viewing All Day Events in the Calendar Navigating in the Calendar Displaying Two Time Zones in the Calendar Working with Time and Date Differences Understanding the Calendar Item Icons Understanding Calendar Shading Viewing Any Folder As a Calendar Opening a New Calendar View Managing Your Calendar Reading a Calendar Entry Creating a Personal Calendar Customizing a New Calendar Contents 5

6 4.3.4 Sending a Calendar Exporting a Calendar Importing a Calendar Sending Calendar Items Understanding Calendar Items Scheduling Appointments Sending Reminder Notes Scheduling Recurring Items Receiving Calendar Items Accepting or Declining Calendar Items Accepting or Declining Internet Items Propose New Time for an Appointment Inviting Others or Delegating and Deleting Calendar Items Changing Calendar Item Types Saving Calendar Items Setting Calendar Alarms Setting the Default Alarm Setting an Alarm on a Calendar Item Sharing a Personal Calendar Sharing an Existing Personal Calendar with Other Users Posting a Calendar Entry to a Shared Calendar Subscribing to an Internet Calendar Manually Subscribing to an Internet Calendar Subscribing to an Internet Calendar from a Link Editing a Subscribed Internet Calendar Deleting a Subscribed Internet Calendar Publishing Personal Calendars on the Internet Publishing Restrictions Publishing a Personal Calendar Modifying a Published Calendar s Settings Displaying and Hiding Published Calendars Unpublishing a Calendar Sharing Your Free/Busy Schedule on the Internet Publishing Your Free/Busy Schedule Sending Free/Busy Information Using Free/Busy Information Using the Multi-User Calendar Setting Up a Calendar to View Multiple Users or Resources Setting Up Additional Calendars to View Multiple Users and Resources Configuring Which Users Are Displayed in the Multi-User Calendar Creating an Appointment for Users in the Multi-User Calendar Creating a Multi-User Columns Calendar View Displaying Another User s Calendar in Your Own Calendar Printing a Calendar Printing Your Main Calendar Printing a Specific Calendar Printing the Calendars of Multiple Users Junking Calendar Items from Unknown Senders Tasks and the Tasklist Understanding Tasks Understanding Quick Tasks/Follow-up Flags Understanding the Tasklist Folder Using Tasks Assigning a Task Tracking Task Completion Using Quick Tasks/Follow-up Flags GroupWise 2014 R2 Client User Guide

7 5.5.1 Setting a Due Date Changing the Completion Percentage Configure/Set Alarm Quick Tasklist Options Removing an Item from the Tasklist View as Tasklist/View Details Using the Tasklist Folder Adding an Item to the Tasklist Folder Creating a Tasklist in a Folder Other Than the Tasklist Folder Organizing the Tasklist Folder Assigning a Due Date to a Tasklist Item Tracking Status in the Tasklist Folder Printing the Contents of Your Tasklist Folder Contacts and Address Books Understanding Address Books GroupWise Address Book Frequent Contacts Address Book Personal Address Books LDAP Address Book Understanding Contacts Folders Addressing Items Using Name Completion Using the Address Selector Using the Frequent Contacts Address Book Sending Mail from a Contacts Folder Sending Mail from the Address Book Sending Mail to an Entire Address Book Using Contacts Folders Creating a Contacts Folder Managing Contacts Managing Groups Managing Resources Managing Organizations Working with Address Books Opening an Address Book Creating a Personal Address Book Editing a Personal or Frequent Contacts Address Book Renaming a Personal Address Book Copying a Personal Address Book Deleting a Personal Address Book Setting Address Book Properties Using Predefined Filters for the Frequent Contacts Address Book Sharing an Address Book with Another User Accepting a Shared Address Book Synchronizing Address Book Entries Displaying Quick Info Viewing Contacts, Groups, Organizations, or Resources in an Address Book Editing a Distribution List in the GroupWise Address Book Searching for Address Book Entries Customizing an Address Book Display Sorting an Address Book Importing and Exporting Addresses and Address Books Using the LDAP Address Book Advanced Address Book Options Printing Labels and Lists from the Address Book Printing Labels Printing Lists Contents 7

8 7 Finding Items Quickly Finding Items in a Folder Finding Items Finding Contacts Clearing a Find Creating and Saving a Find Using a Saved Find Deleting a Saved Find Finding Items Anywhere in Your Mailbox Using a Global Find Narrowing a Global Find Finding an Item by Example Saving the Results of a Find Finding a Document and Creating a Reference to It in Your Mailbox Using Advanced Find Composing an Advanced Find Selecting Fields in Advanced Finds and Rules Using Operators in Advanced Finds and Rules Using Wildcard Characters and Switches in Advanced Finds and Rules Finding Text in Items Comparing the GroupWise Find Methods Comparing Search Results Comparing Find Functionality Comparing GroupWise Versions Notify Understanding Notify Starting Notify Starting Notify When GroupWise Starts Starting Notify from the Windows Start Menu Using Notify Customizing Notify Setting How Long to Display the Notification Setting Notification for New Items Setting Which Folders to Check for New Items Setting How Often to Check for New Items Setting How to Be Notified for Calendar Alarms Setting How to Be Notified about Outgoing Message Status Setting How to Be Notified about Return Status Messages Being Notified of Someone Else s Messages Turning Off Notification Rules Understanding Rules Actions a Rule Can Perform Events That Trigger a Rule Creating a Rule Creating a Basic Rule Creating a Vacation Rule or Auto Reply Creating a Rule to Forward All Mail to Another Account Creating a Rule that Sends a New Copying a Rule to Make a New Rule Limiting Items Affected by a Rule Editing a Rule Enabling or Disabling a Rule GroupWise 2014 R2 Client User Guide

9 9.7 Running a Rule Manually Deleting a Rule Mailbox/Calendar Access for Proxy Users Understanding Proxy Access Granting Proxy Rights as a Mailbox Owner Protecting Private Items as a Mailbox Owner Becoming a Proxy User in Another User s Mailbox Caching and Remote Modes Using Caching Mode Understanding Caching Features Setting Up Your Caching Mailbox Changing to Caching Mode Setting Caching Properties Working in Caching Mode Changing the Download Interval Time for Your Caching Mailbox Synchronizing Your Caching Mailbox with Your Online Mailbox Opening a Different Version of a Document in Your Caching Mailbox Viewing Pending Requests Displaying Connection Status Using Remote Mode Preparing to Use Remote Mode Setting a Remote Password Understanding Remote Connection Types Understanding Remote Features Sending Remote Requests Processing Remote Requests Sending and Retrieving Items in Remote Mode Allowing Offline Send/Receive POP3 and IMAP4 Accounts Understanding POP3 and IMAP4 Accounts Understanding POP3 Accounts Understanding IMAP4 Accounts Adding POP3 and IMAP4 Accounts to GroupWise Configuring POP3 and IMAP4 Accounts Using POP3 and IMAP4 Accounts Using POP3 and IMAP4 Accounts in Online Mode Using POP3 and IMAP4 Accounts in Remote and Caching Modes Changing the Length of Time for POP3 and IMAP4 Server Timeouts Using SSL to Connect to a POP3 or IMAP4 Server Downloading Items from POP3 and IMAP4 Accounts Sending POP3 and IMAP4 Mail from GroupWise Deleting an Item from a POP3 or IMAP4 Account POP3 Features Storing Your Items on a POP3 Mail Server Deleting Items from a POP3 Mail Server IMAP4 Features Subscribing and Unsubscribing to IMAP4 Folders Alphabetizing the Folders in an IMAP4 Account Downloading Only the Header (Subject) for IMAP4 Accounts Downloading Voice Mail Attachments through an IMAP4 Account Deleting Items from an IMAP4 Mail Server Contents 9

10 13 Newsgroups Setting Up Newsgroups Adding a News Account Subscribing or Unsubscribing to a Newsgroup Working with Newsgroup Messages Reading Newsgroup Messages Posting a New Discussion to a Newsgroup Replying to a Message in a Newsgroup Marking Messages According to Your Interests Adding a Signature to All Newsgroup Items You Send Changing the Display Name for Newsgroup Postings Deleting a Newsgroup Message Working with Newsgroups Collapsing or Expanding All Threads in a Newsgroup Performing a Search on a Newsgroup Server Specifying Download Settings for Individual Newsgroups Updating the Local Newsgroup Folder Deleting a News Account RSS Feeds Subscribing to RSS Feeds Firefox Internet Explorer GroupWise Reading RSS Feeds Refreshing an RSS Feed Deleting an Individual RSS Entry Deleting a Subscribed RSS Feed Document Management Maintaining GroupWise Managing Non-Standard Login Requirements Logging In to Your Mailbox from Another User s Workstation Logging In to Your Mailbox from a Shared Workstation Managing Mailbox Passwords Getting Help When You Have Forgotten Your Password Using LDAP Authentication instead of GroupWise Passwords Adding, Changing, and Removing Your Password Bypassing Your GroupWise or LDAP Password Using Mailbox Passwords in Caching Mode Using Mailbox Passwords in Remote Mode Using Mailbox Passwords with Proxies Archiving Understanding Your Archive Specifying Where Archives Are Stored Moving an Item to the Archive Archiving Items Automatically Viewing Archived Items Unarchiving Items Moving Your Archive from One Location to Another Combining Archived Items from Multiple Archives Using Mailbox Storage Size Information Viewing Your Mailbox Size Information Deleting by Using Mailbox Storage Size Information GroupWise 2014 R2 Client User Guide

11 Archiving by Using Mailbox Storage Size Information Using Remote Library Disk Space Management Backing Up Backing Up Your Mailbox Restoring Items from Backup Repairing Your Mailbox Understanding Mailbox Maintenance Deciding Whether Your Mailbox Needs Repair Installing GroupWise Check Analyzing and Fixing Databases Rebuilding the Mailbox Structure Managing Trash Displaying Items in Your Trash Undeleting an Item in Your Trash Saving an Item From Your Trash Emptying the Trash Remembering Client State on Crash GroupWise Support Information Text Messages, Phone Calls, and Instant Messaging Sending SMS Text Messages Specifying a User s Cellular Service Provider Sending an SMS Text Message Directly to a Mobile Phone Sending an SMS Text Message with Skype Making Phone Calls Using Instant Messaging A What s New in the GroupWise 2014 R2 Client 339 B GroupWise Frequently Asked Questions 341 C Startup Options 343 C.1 GroupWise Startup Options C.2 Using a GroupWise Startup Option D Shortcut Keys 345 D.1 General Shortcuts D.2 Item Shortcuts D.3 Item List Shortcuts D.4 Text Shortcuts D.5 Miscellaneous Shortcuts E Accessibility for People with Disabilities 349 E.1 Configuring JAWS for GroupWise F Outlook to GroupWise: Basic Tasks Help 351 Contents 11

12 12 GroupWise 2014 R2 Client User Guide

13 About This Guide This Novell GroupWise 2014 R2 Client User Guide explains how to use the GroupWise client. The guide is divided into the following sections: Chapter 1, Getting Started, on page 15 Chapter 2, Getting Organized, on page 33 Chapter 3, , on page 69 Chapter 4, Calendar, on page 131 Chapter 5, Tasks and the Tasklist, on page 175 Chapter 6, Contacts and Address Books, on page 189 Chapter 7, Finding Items, on page 235 Chapter 8, Notify, on page 251 Chapter 9, Rules, on page 259 Chapter 10, Mailbox/Calendar Access for Proxy Users, on page 267 Chapter 11, Caching and Remote Modes, on page 271 Chapter 12, POP3 and IMAP4 Accounts, on page 295 Chapter 13, Newsgroups, on page 305 Chapter 14, RSS Feeds, on page 311 Chapter 15, Document Management, on page 315 Chapter 16, Maintaining GroupWise, on page 317 Chapter 17, Text Messages, Phone Calls, and Instant Messaging, on page 335 Appendix A, What s New in the GroupWise 2014 R2 Client, on page 339 Appendix B, GroupWise Frequently Asked Questions, on page 341 Appendix C, Startup Options, on page 343 Appendix D, Shortcut Keys, on page 345 Appendix E, Accessibility for People with Disabilities, on page 349 Appendix F, Outlook to GroupWise: Basic Tasks Help, on page 351 Audience This guide is intended for GroupWise users. Feedback We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation. About This Guide 13

14 Additional Documentation For additional GroupWise user documentation, see the following guides at the Novell GroupWise 2014 R2 Documentation website ( GroupWise Client User Guide GroupWise WebAccess User Guide GroupWise WebAccess Mobile User Guide GroupWise User Quick Starts 14 GroupWise 2014 R2 Client User Guide

15 1 1Getting Started GroupWise is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. This section provides an overview of the GroupWise client to help you start using GroupWise quickly and easily. Section 1.1, Installing the GroupWise Client, on page 15 Section 1.2, Starting GroupWise, on page 15 Section 1.3, Assigning a Password to Your Mailbox, on page 16 Section 1.4, Using the Home Folder, on page 16 Section 1.5, Displaying the QuickViewer, on page 17 Section 1.6, Using the Windows 7 Taskbar to Perform Key Tasks, on page 19 Section 1.7, Exploring the Folder List, on page 19 Section 1.8, Understanding GroupWise Item Types, on page 23 Section 1.9, Personalizing the GroupWise Interface, on page 24 Section 1.10, Identifying Icons That Appear Next to Items, on page 27 Section 1.11, Learning More, on page Installing the GroupWise Client To begin using GroupWise, you or your GroupWise administrator must install GroupWise on your computer. Your GroupWise administrator might prompt you to install GroupWise by using ZENworks. 1 If you are not automatically prompted to install GroupWise, contact your GroupWise administrator to find out the location of the GroupWise client Setup program, setup.exe. 2 Ensure that you are logged in as yourself on your computer. 3 Click Start > Run, browse to the file location, select setup.exe, then click OK. 4 Follow the instructions in the Setup Wizard. 5 Continue with Starting GroupWise. 1.2 Starting GroupWise When you start GroupWise, you might be prompted to type information such as your password, the TCP/IP address of your post office agent, and so forth. This Startup dialog box changes, depending on the information GroupWise needs to be able to open your Mailbox, and depending on the GroupWise mode that you log in to. Your GroupWise administrator might restrict the GroupWise modes you can log in to. 1 Start GroupWise by double-clicking on your desktop to display the GroupWise Main Window. If you have not specified a password for your Mailbox and GroupWise needs no additional information, you bypass the Startup dialog box and GroupWise opens. Getting Started 15

16 To force the GroupWise Startup dialog box to display, right-click the GroupWise icon on the desktop, click Properties, then click the Shortcut tab. In the Target field, after the GroupWise executable, type a space, type then click OK. For information about other startup options, see Appendix C, Startup Options, on page If you are prompted for a password, type the password in the Password field. If you are having trouble accessing your account and your GroupWise system includes GroupWise WebAccess, you can use the Can t log in? link on the WebAccess Login page for more information about how to get your password reset in your organization. 3 Click the mode of GroupWise you are logging in to and type additional information as necessary, such as the path to the post office, the TCP/IP address and port of the post office agent, and the path to your Caching or Remote mailbox. If you do not know the required information, contact your GroupWise administrator. 4 Click OK. For instructions to start GroupWise under specialized circumstances, see Section 16.1, Managing Non-Standard Login Requirements, on page Assigning a Password to Your Mailbox You can assign a password to your Mailbox. GroupWise passwords are case sensitive (for example, Wednesday is not the same as WEDNESDAY). If you forget your password, you cannot access any of your items. You must contact your GroupWise administrator to reset it. NOTE: If your GroupWise administrator has turned on LDAP authentication, your LDAP password is used to access your Mailbox instead of a GroupWise password, and you cannot add a password through this method. 1 In the Main Window, click Tools > Options. 2 Double-click Security, then click the Password tab. 3 In the New password field, type the password. 4 In the Confirm new password field, type the password, click OK, then click Close. For more information, see Section 16.2, Managing Mailbox Passwords, on page Using the Home Folder The Home folder is a personalized view of your most important information. The Home folder uses panels to display information in sections. The first time you open your Home folder, you see an introductory page that explains how to customize your Home folder. Then you can display your default Home folder. 16 GroupWise 2014 R2 Client User Guide

17 Figure 1-1 The Default GroupWise Home Folder TIP: For a video demonstration of this feature, see Customizing The Home View. The default Home folder displays your calendar for the day, your Tasklist items, and your unread messages. The Home View is fully customizable. You can create additional panels that display the information you need. For more information, see Section 2.4, Using Panels to Organize Your Home Folder, on page Displaying the QuickViewer TIP: For a video demonstration of this feature, see Customizing the Interface. Use the QuickViewer to scan the contents of your items in a folder. The QuickViewer saves time because you don t need to open each item; you simply click an item or press the Down-arrow key to read your items. If you click a document reference, the document displays in the QuickViewer. You can display an item s attachment by clicking the attachment in the drop-down list on the QuickViewer tool bar. OLE attachments, however, do not display in the QuickViewer. Getting Started 17

18 Section 1.5.1, Turning the QuickViewer On and Off, on page 18 Section 1.5.2, Positioning the QuickViewer, on page 18 Section 1.5.3, Using the QuickViewer, on page Turning the QuickViewer On and Off 1 Click View, then select QuickViewer. or Click on the toolbar Positioning the QuickViewer 1 Click Tools > Options. 2 Double-click Environment, then click the Appearance tab. 3 Select whether you want the QuickViewer displayed at the bottom or at the right of the folder Using the QuickViewer Size the QuickViewer by dragging a corner of the window or by dragging the horizontal dividing line up or down. If you size and close the QuickViewer, it is the same size when you open it again. Size it by dragging a corner of the window, not by clicking the maximize button. In the Mailbox, click an item that you want to read. or In the Calendar, click an appointment that you want to see details for. 18 GroupWise 2014 R2 Client User Guide

19 To view an attachment, click the drop-down list on the QuickViewer header, then click the attachment. You cannot open OLE attachments in the QuickViewer. To change how information displays in the header, right-click the header and choose the options you want to set. Right-click in the QuickViewer to choose other options. To close the QuickViewer, click on the toolbar. When you read an item in the QuickViewer, the icon changes to the opened status. For example, the closed envelope representing a mail message changes to an opened envelope. You can specify that some folders show the QuickViewer every time you open them, or that some folders never show the QuickViewer. 1.6 Using the Windows 7 Taskbar to Perform Key Tasks You can perform various tasks directly from the Windows 7 taskbar and Start menu by right-clicking the GroupWise icon in the Windows 7 taskbar or by clicking the arrow next to GroupWise on the Start menu. This integration provides quick access to key features while you are running other applications. You can perform the following tasks: Create a message Create an appointment Create a new task Create a new note Create a new contact View your mailbox View your address book View your calendar Find items Find contacts The number of unread messages is displayed on the GroupWise icon in the taskbar. 1.7 Exploring the Folder List TIP: For a video demonstration of this feature, see Managing the Folder List. The Folder List at the left of the Main Window lets you organize your GroupWise items by creating folders to store your items in. Next to any folder (except for shared folders), the number of unread items is shown in square brackets. Next to the Sent Items folder, the number in square brackets shows how many items are pending to be sent from Caching mode. Getting Started 19

20 The Folder List header includes the Mode Selector for changing between Online mode and Caching mode. Some folders are available by default. Additional folders are created as you use additional GroupWise features. Section 1.7.1, Home Folder, on page 20 Section 1.7.2, Mailbox Folder, on page 20 Section 1.7.3, Sent Items Folder, on page 21 Section 1.7.4, Calendar Folder, on page 21 Section 1.7.5, Frequent Contacts Folder, on page 21 Section 1.7.6, Tasklist Folder, on page 21 Section 1.7.7, Documents Folder, on page 21 Section 1.7.8, Cabinet Folder, on page 21 Section 1.7.9, Work in Progress Folder, on page 22 Section , Junk Mail Folder, on page 22 Section , Trash Folder, on page 22 Section , Shared Folders, on page 22 Section , IMAP4 Account Folder, on page 22 Section , NNTP Newsgroup Account Folder, on page 23 Section , RSS Feeds Folder, on page Home Folder Your Home folder (indicated by your name) represents your GroupWise database. All folders in your Main Window are subfolders of your Home folder. The Home folder can be organized into panels to display your most important folders. For more information, see Section 2.4, Using Panels to Organize Your Home Folder, on page Mailbox Folder The Mailbox displays all the items you have received, with the exception of scheduled items (appointments, tasks, and reminder notes) you have accepted or declined. By default, scheduled items and tasks are moved to the Calendar when you accept them. Your received items are stored in your Mailbox. You can quickly change what is displayed by clicking a setting in the Display drop-down list. You can further restrict which items display in your Mailbox by using Find. For more information, see Section 7.1, Quickly Finding Items in a Folder, on page 235. You can organize your messages by moving them into folders within your Cabinet, and you can create new folders as necessary. For more information, see Section 2.3, Using Folders to Organize Your Mailbox, on page GroupWise 2014 R2 Client User Guide

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