Strategic Consulting Services

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1 Strategic Consulting Services from Siemens Enterprise Services Connecting care by providing executable strategies to help providers achieve meaningful outcomes Answers for life.

2 Siemens offers Healthcare Reform and Advisory Services that focus on the growing demand from our clients for assistance as they work through the healthcare reform and regulatory dynamics they face in today s marketplace. We offer Revenue Cycle and Clinical Consulting to assist clients with the future-state process and the change management services associated with this adoption of advanced solutions from Siemens. We also provide Advanced Technology Consulting and Solutions that feature new and innovative technology offerings. Strategic Consulting Services Healthcare Reform and Advisory Services Program Management Revenue Cycle Consulting Application Domain Process Optimization Clinical Consulting Application Domain Process Optimization Advanced Technology Consulting and Solutions Technology Program Management Strategic/Advisory Strategic/Advisory Healthcare Reform Data Management Network Management 2

3 Healthcare Reform and Advisory Services IT Strategies and Assessments Consulting assistance to help you strategize and plan your roadmap for overall strategic IT initiatives. Program Management Strategic planning, coordinating, and prioritizing of resources across projects; managing links between the projects; and overseeing the overall costs and risks of your programs. Metrics That Matter and Workflow Optimization Best practices and expertise to optimize the use of the Soarian Workflow Engine across your enterprise. Siemens can bring best practice workflows and assist you in developing custom workflows for your environment. Meaningful Use Assistance to help you maximize your success in achieving Meaningful Use objectives and position your organization for future stages through the alignment of people, Siemens certified technology, and business process optimization. Value-Based Purchasing Content, domain and technology expertise, and people leadership to assist providers and payers with quality-ofcare benchmarking, performance improvement, and continuous quality improvement associated with the Value-Based Purchasing initiative. ACO IT Strategy Advisory services to review your IT plans for ACO member engagement, cross-continuum care management, clinical information exchange, quality reporting, business intelligence, predictive modeling and analytics, and risk and revenue management. EDI 4010 to 5010 Conversions EDI 5010 assessment and analysis to highlight the impact and work effort required to complete the conversion process. ICD-10 Migration Services ICD-10 Readiness Assessment that will include a comprehensive analysis of the impact the transition to ICD-10 will have on your organization and highlight those areas where advanced planning will help to mitigate risks. Accountable Care Across the Care Continuum Meaningful Use (MU) Value-Based Purchasing (VBP) Healthcare Acquired Conditions (HACs)/ Healthcare Associated Infections (HAIs) Re-Admissions Chronic Disease Management Bundled Payments Health Information Exchange (HIE) Health Home 3

4 Revenue Cycle Consulting Current State Assessments Revenue Cycle Assessment that includes a technical and operational review of the system utilization to support and enhance revenue cycle processes and outcomes. The assessment also includes findings and opportunities for action steps that will enhance system performance and utilization and increase operational efficiencies. Revenue Cycle Transformation Services Education to help you understand the intent and best use of Soarian as it relates to your revenue cycle operations. Assist you with creating an approach that ties into the Soarian Financials implementation plan and includes a Revenue Cycle Workflow Process review and documentation of the current and future states for both the acute-care and physician-management processes. Revenue Cycle Operational Readiness Assessments Assistance with identifying opportunities to optimize your operational processes. Siemens will review key operational reports for trends that can impact cash flow; review and ensure key work lists (Charge Error and Encounter Billing Exception) have been assigned and are being used daily across multiple departments; ensure reconciliation processes are taking place daily; ensure Policies and Procedures have been written, distributed, and are operational; optimize the revenue cycle; and ensure established encounter structures (i.e., treatment series) are working as intended for successful financial outcomes. Revenue Cycle Optimization Reviews Experienced revenue cycle professionals your organization needs to help you achieve your financial performance goals. We will evaluate your organization s current revenue cycle environment and develop recommendations and corresponding action plans for improvement. Siemens partners with your internal staff to affect positive, sustainable change. Patient Kiosk Assessment of your current patient access operations and a plan to implement patient-friendly self-service kiosks, document and understand your current state operations, and define and document the recommended future state using this state-of-the-art technology. Accounts Receivable Rundown Services Accounts receivable outsourcing services to facilitate your transition to a new financial system which will enable your business office staff to focus on the new system by allowing for just-in-time refresher training and processing of only new accounts. Data Archiving Ability to move legacy system data and decommission obsolete systems to consolidate vital legacy data into one central framework Clinical Consulting Current State Assessments Review of your current state of nursing and clinical operations and recommend operational, process, and IT improvements. The assessment also includes findings and opportunities for action steps that will enhance system performance and utilization and increase operational efficiencies. Clinical Transformation Services Advisory services to help you work with Soarian to create sustainable change in care delivery while improving quality, safety, service, and financial outcomes. Linking with your Soarian Clinicals implementation plan, alignment of clinical workflows, and organizational culture change will occur across your continuum of care. Clinical Operational Readiness Assessments Structured approach to align clinical governance and leadership while leveraging Soarian technology for success. Clinical Optimization Reviews Insight and recommendations to help you optimize the overall value and usability of your Siemens solutions. Our consulting teams will review the current environment after you go live with our overall clinical solutions. Recommendations to enhance process, clinical, analytics, and operational benefits will be evaluated. 4

5 5

6 Physician Advisory Services and Physician Adoption Expert physicians to serve in an advisory capacity to support your projects and/or augment your CMIO/ physician champions. Physician Advisors provide expertise to enhance your clinical systems and identify opportunities to optimize physician adoption and satisfaction, as well as provide guidance with broader clinical transformations. Physician Advisors can also assist with interdisciplinary clinical workflows, alerts, and other types of decision support that are critical to your organization. Executive Workshop Getting Ready for CPOE An introduction to CPOE for your executives, physicians, nurses, and other departments. This day-long workshop focuses on how to ensure a successful CPOE implementation and presents best practices. Executive Workshop Moving Forward with CPOE Helps organizations refocus CPOE projects that are being relaunched or not progressing as expected. Re-examines key success factors and includes a discussion of key steps that your organization should take to re-energize projects. Siemens will also include a project plan review. The intended audience comprises executives, physicians, nurses, and other departments. Adoption-Training Assessment An evaluation of your projects holistically to optimize physician adoption and satisfaction. As part of this review, Siemens will evaluate your plans and resources to train physicians, mid-level providers, and others. The goal of this training is to maximize adoption and physician satisfaction and ensure systems are used safely and as intended. CPOE Post-Live Optimization A fresh perspective on system build, configuration, and clinical processes. Siemens will identify opportunities to optimize the CPOE system build, process issues related to CPOE, and physician satisfaction. Data Archiving Ability to move legacy system data and decommission obsolete systems to consolidate vital legacy data into one central framework. Advanced Technology Consulting and Solutions Technology Architecture Planning Suite of strategic services that assist you with all aspects of technology strategy across vendors and technology platforms. The goal is to provide your leadership team with the advice needed to plan, design, and implement cost-effective and powerful IT infrastructure to support your business objectives. Single Sign-on and Smart Access Models Efficient access to your healthcare IT environment. Elements of these solutions include single sign-on, virtual desktop, biometrics, context management, interoperability, integration, and remote access. Mobile and Wireless Solutions Mobile and wireless solutions for a wide variety of applications and platforms. Components include vulnerability assessment and security, integration support, mobile carts, and handhelds. RFID Technology RFID solutions including Asset Tracking and Electronic Inventory, Patient Tracking with Workflow Integration, and Temperature Monitoring. Security Audits and Assessments Security assessment that serves as the basis for meeting the meaningful use objective Implement systems to protect privacy and security of patient data. Identify areas where updates need to be made or where deficiencies might exist, provide strategy and planning necessary to implement any regulatory requirements, and provide a framework for enterprise IT security. 6

7 EDM/HIM Services Assistance and support for your back-scanning, data extract/import, and document and conversion management. Integration and Interoperability Guidance to help design and implement an integration and interoperability architecture based on industry best practices and optimize to meet your business requirements. Key application integration components include planning/design and application integration such as HL7 interfaces, HIE connectivity, RIS/PACS/Modality integration, user interface, and workflow-based solutions. Strategic empi Services Assistance with developing your enterprise identifier management strategies. Key components include crossenterprise MPI consolidation, empi management redesign, and probability-based duplicate record analysis. Outcomes include improved integration and interoperability between applications and increased accuracy due to reduction in duplicate records. Backup, Recovery, and Storage Assessment, design, and planning services focused on secure and reliable access to data both current and historical. Business Continuity Business impact analysis and risk assessment services related to disaster recovery, including disaster recovery assessment, design, and planning; high availability assessment planning and implementation; and risk mitigation and compliance support. To learn more, contact your Siemens representative or call us at To order services online, visit the webshop section of the HS Customer World website at 7

8 On account of certain regional limitations of sales rights and service availability, we cannot guarantee that all products included in this brochure are available through the Siemens sales organization worldwide. Availability and packaging may vary by country and is subject to change without prior notice. Some/All of the features and products described herein may not be available in the United States. The information in this document contains general technical descriptions of specifications and options as well as standard and optional features which do not always have to be present in individual cases. Siemens reserves the right to modify the design, packaging, specifications and options described herein without prior notice. Please contact your local Siemens sales representative for the most current information. Note: Any technical data contained in this document may vary within defined tolerances. Original images always lose a certain amount of detail when reproduced. Order No. A C1-4A00 Printed in USA All rights reserved 2011 Siemens Medical Solutions USA, Inc. Local Contact Information Siemens Medical Solutions USA, Inc. 51 Valley Stream Parkway Malvern, PA USA Telephone: Global Business Unit Siemens Medical Solutions USA, Inc. Health Services 51 Valley Stream Parkway Malvern, PA USA Telephone: Global Siemens Headquarters Siemens AG Wittelsbacherplatz Muenchen Germany Global Siemens Healthcare Headquarters Siemens AG Healthcare Sector Henkestrasse Erlangen Telephone: Germany Legal Manufacturer Siemens Medical Solutions USA, Inc. Health Services 51 Valley Stream Parkway Malvern, PA USA Telephone:

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