Dell Migration Manager for Enterprise Social What Can and Cannot Be Migrated

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1 Dell Migration Manager for Enterprise Social What Can and Cannot Be Migrated

2 MMES - What Can and Cannot Be Migrated First Release - April Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA Refer to our web site (software.dell.com) for regional and international office information. Trademarks Dell and the Dell logo are trademarks of Dell Inc. and/or its affiliates. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Microsoft, Yammer, Windows, Outlook and Active Directory are registered trademarks of Microsoft Corporation in the United States and other countries. Office 365 is a trademark of Microsoft Corporation in the United States and other countries. Jive is a registered trademarks of Jive Software, registered in many jurisdictions worldwide. Legend A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. A WARNING icon indicates a potential for property damage, personal injury, or death. An information icon indicates supporting 2 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

3 Table of Contents Introduction... 4 Reviewing the Migrated Content... 5 Example Jive Group Information... 7 Yammer Group Information... 9 Example 2: Discussion Jive Main Topic Yammer Main Topic Example 3: Discussion Jive Response Yammer Response Additional Jive Features Content Migration Summary Table MMES Training Materials Conclusion About Dell Contacting Dell Technical support resources MMES - What Can and Cannot Be Migrated Dell Inc., 2015

4 Introduction This document provides the following for the Migration Manager for Enterprise Social (MMES) tool: descriptions of what is and is not migrated (with explanations where appropriate) examples of how content is migrated a content migration summary table This document is intended to help you get started with using the MMES tool and provide an understanding of the available features and limitations. This document is not intended to be a comparison of the Jive and Yammer enterprise social platforms. 4 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

5 Reviewing the Migrated Content The Jive content appears as below on the content home page. The content that will be included in the migration is identified as Migrated content in red below. The content that is not migrated by MMES at this time is identified as Not Migrated Content: Documents. 5 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

6 The content migrated to Yammer appears as below on the Conversations home page. 6 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

7 Example 1 Jive Group Information The About Info for the Info Mgmt group displays the following in Jive. This display includes a title for the group, a description, the owner, group type, and the created datetime stamp. The Type for a Jive group can be the following. Tags can also be assigned to the group. Visibility to content within the group to outside members can be enabled. Advanced options are available for place navigation. 7 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

8 A template can be applied to the Jive group to provide a different user experience. External file storage can be configured for file storage. 8 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

9 Yammer Group Information The information about the Info Mgmt Group in Yammer appears as below. This display includes a title for the group. The description, the owner, group type, and the created datetime stamp are not migrated over. Yammer groups can be created as Public or Private. At this time, MMES must create Public Groups so that user accounts can be added to the group via the Yammer API. A Yammer group does not have a setting to enable visibility to content within the group to outside members. A Yammer group does not have an option available for place navigation or for selecting a different group template. A Yammer group does not have an option for external storage. 9 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

10 Example 2: Discussion Jive Main Topic The main topic in a discussion in Jive displays an author, a date-time stamp, the original title and the title. It also displays the attached files at the bottom of the Jive main topic. Images can be embedded in the main topic. 10 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

11 The number of views and tag values are also displayed. The Jive discussion also has additional social content values for Following, Share, Bookmark, and Likes. 11 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

12 Yammer Main Topic The main topic in a discussion in Yammer does not display a title. The migrated title is added to the beginning of the main topic content. A trial license will display the following text in place of the original title. DELL EVALUATION SOFTWARE PURCHASE A FULL LICENSE TO REMOVE THIS MESSAGE Images and content videos in the main topic in Jive cannot be migrated due to a limitation in the Jive API at this time. Images are included in the PDF document containing the entire discussion. The file attachments appear at the bottom of the main topic. The first two files are copied from Jive. The third file is a PDF document of the entire Jive discussion. The PDF document maintains the rich text formatting and content. The Yammer discussion does display a Like hotspot. However; the count of Likes is not displayed. 12 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

13 Yammer has a Topics feature that could be used like the Jive tags. 13 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

14 Example 3: Discussion Jive Response A response to the main topic in a discussion in Jive displays the author, a date-time stamp, the original title and the response title. Jive allows for rich text content such as italics, bullet points, bold, and so on. 14 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

15 Jive also allows for uploading images within the rich text content. A Jive response can be marked as a Correct Answer. A Jive response can be marked as Helpful and Liked. 15 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

16 Yammer Response The response to the File attachment discussion in Yammer does not display a title. The title for the Jive response will be included as plain text to the beginning of the response text. The date-time stamp is appended to the end of the migrated Jive response. This is a configurable setting. Yammer maintains its own date-time stamp that cannot be set via the API. The stamp will use the datetime value of when the content was posted and which user account posted it. Yammer responses only permit plain text content. The formatting cannot be displayed. The original rich text content is stored in a PDF document and attached to the main discussion topic. 16 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

17 The images appearing in the Jive response are appended to the end of the Yammer response. Content videos in the response in Jive cannot be migrated due to a limitation in the Jive API at this time. A Yammer response cannot be marked as a Correct Answer. A Yammer response can be marked as Liked. 17 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

18 Additional Jive Features Jive also allows for creating additional content in a Jive place. For example, users can create projects, blog posts, polls, events, videos and ideas in Jive places. There are no similar features in Yammer; but there are somewhat similar features in SharePoint. MMES does not migrate content in these features at this time. Jive also has a feature for users to provide status updates. A similar feature is available in Yammer. However, MMES does not migrate status updates from Jive to Yammer. 18 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

19 Content Migration Summary Table The table below summarizes the content migration reviewed in this document. Feature Jive Migrated Comments to Yammer About Info Jive group name Yes To Yammer group Description Not migrated Group Type Can only create Public group Date-Time Stamp Not migrated Tags Yammer has a Topics feature that could be used like the Jive tags Extend Visibility No similar feature in Yammer; perhaps enabled automatically. Advanced options for No similar feature in Yammer place navigation Templates No similar feature in Yammer External file storage No similar feature in Yammer Discussions Main topic and Yes Migrated to top of body text response titles Text Limit Yes Yammer body fields have a text limit size of approximately 9800 characters. Any additional migrated content is truncated. The PDF document of the entire conversation will contain all of the original content. File attachments Yes Attached to main topic or response at the bottom. Number of Views No similar feature in Yammer Social content values: Bookmarks, Likes Yammer displays a Like hotspot; but does not display the count of Likes. Date-Time Stamp Yes The date-time stamp in Yammer cannot be modified. The date-time stamp is appended to the end of the migrated content. Tags Yammer has a Topics feature that could be used like the Jive tags Rich text Yes Only plain text is migrated to Yammer. A PDF document of entire discussion is automatically created and attached to the main topic. Images Yes Images are uploaded to the Yammer group. Images are not migrated to main topics because of a limitation in the Jive API. Links to images are appended to end of response. 19 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

20 Content Videos Content Videos are not migrated to main topics or responses because of a limitation in the Jive API. Author Yes Names are looked up using configuration setting Correct Answer A Yammer response cannot be marked as a Correct Answer Liked A Yammer response can be marked as Liked 20 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

21 MMES Training Materials For large engagements, Dell Software can work with you to provide training on enterprise social content migrations. Contact your Dell Sales Representative to discuss what will work the best for you. Check the links below or contact your Dell Sales Representative to access any new the documents to assist with enterprise social content migrations. You can follow our MMES and MNSP blog at The Migration Manager for Enterprise Social product site is here: You can search in and post your own community questions in the Migration Manager for Enterprise Social community: 21 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

22 Conclusion This document provided the following for the Migration Manager for Enterprise Social tool: descriptions of what is and is not migrated (with explanations where appropriate) examples of how content is migrated a content migration summary table 22 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

23 About Dell Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit Contacting Dell Technical Support: Online Support Product Questions and Sales: (800) Technical support resources Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system. The site enables you to: Create, update, and manage Service Requests (cases) View Knowledge Base articles Obtain product notifications Download software. For trial software, go to Trial Downloads. View how-to videos Engage in community discussions Chat with a support engineer 23 MMES - What Can and Cannot Be Migrated Dell Inc., 2015

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