ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308

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1 ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308 Reference Manual April East Plumeria Drive San Jose, CA USA

2 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit Phone (US & Canada only): NETGEAR. Phone (Other Countries): Check the list of phone numbers at Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. NETGEAR, Inc. All rights reserved. Revision History Publication Part Number Version Publish Date Comments April 2013 Added the following features: Auto-rollover support with failure detection for IPv6 WAN interfaces (see Configure Auto-Rollover for IPv6 Interfaces and Create an IPv6 Gateway-to-Gateway VPN Tunnel with the Wizard) Multicast pass-through with alternate networks (see Configure Multicast Pass-Through for IPv4 Traffic) SNMP access from the WAN and SNMP trap events (see Use a Simple Network Management Protocol Manager) Option to define what constitutes a UCP flood attack (see Attack Checks) Authentication and encryption for the PPTP server (see Configure the PPTP Server) Authentication for the L2TP server (see Configure the L2TP Server) Option to select a gateway when you ping or send a trace packet and option to select a VPN policy when you ping or send a trace packet through a VPN tunnel (see Send a Ping Packet and Trace a Route) July 2012 A major revision. Added the following features: Support for IPv6 with multiple IPv6 features, including a new general menu structure that provides both IPv4 and IPv6 radio buttons (very extensive revisions throughout the manual) IPSec VPN autoinitiate support (see Manually Add or Edit a VPN Policy) SNMPv3 support (see Use a Simple Network Management Protocol Manager) Option to reboot with a different firmware version (see Select the Firmware and Reboot the VPN Firewall) Extensive list of factory default settings (see Appendix A, Default Settings and Technical Specifications) 2

3 November 2011 Incorporated nontechnical edits only (there are no feature changes) July 2011 Added new features that are documented in the following sections: Configure WAN QoS Profiles Inbound Rules (Port Forwarding) and Create LAN WAN Inbound Service Rules Attack Checks Set Limits for IPv4 Sessions Create IP Groups Use the NETGEAR VPN Client Wizard to Create a Secure Connection Manually Create a Secure Connection Using the NETGEAR VPN Client Configure the ProSafe VPN Client for Mode Config Operation Configure Date and Time Service Configure and Enable the LAN Traffic Meter April 2010 Initial publication of this reference manual. 3

4 Contents Chapter 1 Introduction What Is the ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308?.12 Key Features and Capabilities Quad-WAN Ports for Increased Reliability and Load Balancing Advanced VPN Support for Both IPSec and SSL A Powerful, True Firewall with Content Filtering Security Features Autosensing Ethernet Connections with Auto Uplink Extensive Protocol Support Easy Installation and Management Maintenance and Support Package Contents Hardware Features Front Panel Rear Panel Bottom Panel with Product Label Choose a Location for the VPN Firewall Use the Rack-Mounting Kit Log In to the VPN Firewall Web Management Interface Menu Layout Requirements for Entering IP Addresses IPv IPv Chapter 2 IPv4 and IPv6 Internet and WAN Settings Internet and WAN Configuration Tasks Roadmap to Setting Up IPv4 Internet Connections to Your ISPs Roadmap to Setting Up IPv6 Internet Connections to Your ISPs Configure the IPv4 Internet Connection and WAN Settings Configure the IPv4 WAN Mode Let the VPN Firewall Automatically Detect and Configure an IPv4 Internet Connection Manually Configure an IPv4 Internet Connection Configure Load Balancing or Auto-Rollover for IPv4 Interfaces Configure Secondary WAN Addresses Configure Dynamic DNS Configure the IPv6 Internet Connection and WAN Settings Configure the IPv6 Routing Mode Use a DHCPv6 Server to Configure an IPv6 Internet Connection

5 Configure a Static IPv6 Internet Connection Configure a PPPoE IPv6 Internet Connection Configure 6to4 Automatic Tunneling Configure ISATAP Automatic Tunneling View the Tunnel Status and IPv6 Addresses Configure Stateless IP/ICMP Translation Configure Auto-Rollover for IPv6 Interfaces Configure Advanced WAN Options and Other Tasks Configure WAN QoS Profiles Additional WAN-Related Configuration Tasks Verify the Connection What to Do Next Chapter 3 LAN Configuration Manage IPv4 Virtual LANs and DHCP Options Port-Based VLANs Assign and Manage VLAN Profiles VLAN DHCP Options Configure a VLAN Profile Configure VLAN MAC Addresses and LAN Advanced Settings Configure IPv4 Multihome LAN IP Addresses on the Default VLAN Manage IPv4 Groups and Hosts (IPv4 LAN Groups) Manage the Network Database Change Group Names in the Network Database Set Up DHCP Address Reservation Manage the IPv6 LAN DHCPv6 Server Options Configure the IPv6 LAN Configure the IPv6 Router Advertisement Daemon and Advertisement Prefixes for the LAN Configure IPv6 Multihome LAN IP Addresses on the Default VLAN Enable and Configure the DMZ Port for IPv4 and IPv6 Traffic DMZ Port for IPv4 Traffic DMZ Port for IPv6 Traffic Configure the IPv6 Router Advertisement Daemon and Advertisement Prefixes for the DMZ Manage Static IPv4 Routing Configure Static IPv4 Routes Configure the Routing Information Protocol IPv4 Static Route Example Manage Static IPv6 Routing Chapter 4 Firewall Protection About Firewall Protection Administrator Tips Overview of Rules to Block or Allow Specific Kinds of Traffic Outbound Rules (Service Blocking)

6 Inbound Rules (Port Forwarding) Order of Precedence for Rules Configure LAN WAN Rules Create LAN WAN Outbound Service Rules Create LAN WAN Inbound Service Rules Configure DMZ WAN Rules Create DMZ WAN Outbound Service Rules Create DMZ WAN Inbound Service Rules Configure LAN DMZ Rules Create LAN DMZ Outbound Service Rules Create LAN DMZ Inbound Service Rules Examples of Firewall Rules Examples of Inbound Firewall Rules Examples of Outbound Firewall Rules Configure Other Firewall Features Attack Checks Set Limits for IPv4 Sessions Configure Multicast Pass-Through for IPv4 Traffic Manage the Application Level Gateway for SIP Sessions Services, Bandwidth Profiles, and QoS Profiles Add Customized Services Create IP Groups Create Bandwidth Profiles Create Quality of Service Profiles for IPv4 Firewall Rules Quality of Service Priorities for IPv6 Firewall Rules Configure Content Filtering Set a Schedule to Block or Allow Specific Traffic Enable Source MAC Filtering Set Up IP/MAC Bindings Configure Port Triggering Configure Universal Plug and Play Chapter 5 Virtual Private Networking Using IPSec and L2TP Connections Considerations for Dual WAN Port Systems Use the IPSec VPN Wizard for Client and Gateway Configurations Create an IPv4 Gateway-to-Gateway VPN Tunnel with the Wizard Create an IPv6 Gateway-to-Gateway VPN Tunnel with the Wizard Create an IPv4 Client-to-Gateway VPN Tunnel with the Wizard Test the Connection and View Connection and Status Information Test the NETGEAR VPN Client Connection NETGEAR VPN Client Status and Log Information View the VPN Firewall IPSec VPN Connection Status View the VPN Firewall IPSec VPN Log Manage IPSec VPN Policies Manage IKE Policies Manage VPN Policies

7 Configure Extended Authentication (XAUTH) Configure XAUTH for VPN Clients User Database Configuration RADIUS Client and Server Configuration Assign IPv4 Addresses to Remote Users (Mode Config) Mode Config Operation Configure Mode Config Operation on the VPN Firewall Configure the ProSafe VPN Client for Mode Config Operation Test the Mode Config Connection Modify or Delete a Mode Config Record Configure Keep-Alives and Dead Peer Detection Configure Keep-Alives Configure Dead Peer Detection Configure NetBIOS Bridging with IPSec VPN Configure the PPTP Server View the Active PPTP Users Configure the L2TP Server View the Active L2TP Users Chapter 6 Virtual Private Networking Using SSL Connections SSL VPN Portal Options Overview of the SSL Configuration Process Create the Portal Layout Configure Domains, Groups, and Users Configure Applications for Port Forwarding Add Servers and Port Numbers Add a New Host Name Configure the SSL VPN Client Configure the Client IP Address Range Add Routes for VPN Tunnel Clients Use Network Resource Objects to Simplify Policies Add New Network Resources Edit Network Resources to Specify Addresses Configure User, Group, and Global Policies View Policies Add an IPv4 or IPv6 SSL VPN Policy Access the New SSL Portal Login Screen View the SSL VPN Connection Status and SSL VPN Log Chapter 7 Manage Users, Authentication, and VPN Certificates The VPN Firewall s Authentication Process and Options Configure Authentication Domains, Groups, and Users Configure Domains Configure Groups Configure User Accounts Set User Login Policies

8 Change Passwords and Other User Settings Manage Digital Certificates for VPN Connections VPN Certificates Screen Manage VPN CA Certificates Manage VPN Self-Signed Certificates Manage the VPN Certificate Revocation List Chapter 8 Network and System Management Performance Management Bandwidth Capacity Features That Reduce Traffic Features That Increase Traffic Use QoS and Bandwidth Assignment to Shift the Traffic Mix Monitoring Tools for Traffic Management System Management Change Passwords and Administrator and Guest Settings Configure Remote Management Access Use the Command-Line Interface Use a Simple Network Management Protocol Manager Manage the Configuration File Configure Date and Time Service Chapter 9 Monitor System Access and Performance Configure and Enable the WAN Traffic Meter Configure and Enable the LAN Traffic Meter Configure Logging, Alerts, and Event Notifications How to Send Syslogs over a VPN Tunnel between Sites View Status Screens View the System Status View the VPN Connection Status, L2TP Users, and PPTP Users View the VPN Logs View the Port Triggering Status View the WAN Port Status View the Attached Devices and the DHCP Log Diagnostics Utilities Send a Ping Packet Trace a Route Look Up a DNS Address Display the Routing Tables Capture Packets in Real Time Reboot the VPN Firewall Remotely Chapter 10 Troubleshooting Basic Functioning Power LED Not On Test LED Never Turns Off

9 LAN or WAN Port LEDs Not On Troubleshoot the Web Management Interface When You Enter a URL or IP Address, a Time-Out Error Occurs Troubleshoot the ISP Connection Troubleshooting the IPv6 Connection Troubleshoot a TCP/IP Network Using a Ping Utility Test the LAN Path to Your VPN Firewall Test the Path from Your Computer to a Remote Device Restore the Default Configuration and Password Address Problems with Date and Time Access the Knowledge Base and Documentation Appendix A Default Settings and Technical Specifications Factory Default Settings Physical and Technical Specifications Appendix B Network Planning for Multiple WAN Ports What to Consider Before You Begin Cabling and Computer Hardware Requirements Computer Network Configuration Requirements Internet Configuration Requirements Overview of the Planning Process Inbound Traffic Inbound Traffic to a Single WAN Port System Inbound Traffic to a Dual WAN Port System Virtual Private Networks VPN Road Warrior (Client-to-Gateway) VPN Gateway-to-Gateway VPN Telecommuter (Client-to-Gateway through a NAT Router) Appendix C System Logs and Error Messages Log Message Terms System Log Messages NTP Login/Logout System Startup Reboot Firewall Restart IPSec Restart Unicast, Multicast, and Broadcast Logs WAN Status Resolved DNS Names VPN Log Messages Traffic Meter Logs Routing Logs LAN to WAN Logs

10 LAN to DMZ Logs DMZ to WAN Logs WAN to LAN Logs DMZ to LAN Logs WAN to DMZ Logs Other Event Logs Session Limit Logs Source MAC Filter Logs Bandwidth Limit Logs DHCP Logs Appendix D Two-Factor Authentication Why Do I Need Two-Factor Authentication? What Are the Benefits of Two-Factor Authentication? What Is Two-Factor Authentication? NETGEAR Two-Factor Authentication Solutions Appendix E Notification of Compliance Index 10

11 1. Introduction 1 This chapter provides an overview of the features and capabilities of the ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308 and explains how to log in to the device and use its web management interface. The chapter contains the following sections: What Is the ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308? Key Features and Capabilities Package Contents Hardware Features Choose a Location for the VPN Firewall Log In to the VPN Firewall Web Management Interface Menu Layout Requirements for Entering IP Addresses Note: For more information about the topics covered in this manual, visit the support website at Note: Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this guide, you might need to update your firmware. 11

12 What Is the ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308? The ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308, hereafter referred to as the VPN firewall, connects your local area network (LAN) to the Internet through up to four external broadband access devices such as cable or DSL modems or satellite or wireless Internet dishes. Four wide area network (WAN) ports allow you to increase effective data rate to the Internet by utilizing all WAN ports to carry session traffic or to maintain backup connections in case of failure of your primary Internet connection. The VPN firewall routes both IPv4 and IPv6 traffic. A powerful, flexible firewall protects your IPv4 and IPv6 networks from denial of service (DoS) attacks, unwanted traffic, and traffic with objectionable content. IPv6 traffic is supported through 6to4 and Intra-Site Automatic Tunnel Addressing Protocol (ISATAP) tunnels. The VPN firewall is a security solution that protects your network from attacks and intrusions. For example, the VPN firewall provides support for stateful packet inspection (SPI), denial of service (DoS) attack protection, and multi-nat support. The VPN firewall supports multiple web content filtering options, plus browsing activity reporting and instant alerts both through . Network administrators can establish restricted access policies based on time of day, website addresses, and address keywords. The VPN firewall provides advanced IPSec and SSL VPN technologies for secure and simple remote connections. The use of Gigabit Ethernet LAN and WAN ports ensures high data transfer speeds. The VPN firewall is a plug-and-play device that can be installed and configured within minutes. Key Features and Capabilities Quad-WAN Ports for Increased Reliability and Load Balancing Advanced VPN Support for Both IPSec and SSL A Powerful, True Firewall with Content Filtering Security Features Autosensing Ethernet Connections with Auto Uplink Extensive Protocol Support Easy Installation and Management Maintenance and Support Introduction 12

13 The VPN firewall provides the following key features and capabilities: Four 10/100/1000 Mbps Gigabit Ethernet WAN ports for load balancing and failover protection of your Internet connection, providing increased data rate and increased system reliability. Built-in four-port 10/100/1000 Mbps Gigabit Ethernet LAN switch for fast data transfer between local network resources and support for up to 200,000 internal or external connections. Both IPv4 and IPv6 support Advanced IPSec VPN and SSL VPN support with support for up to 125 concurrent IPSec VPN tunnels and up to 50 concurrent SSL VPN tunnels. Bundled with a single-user license of the NETGEAR ProSafe VPN Client software (VPN01L). L2TP tunnel and PPTP tunnel support Advanced stateful packet inspection (SPI) firewall with multi-nat support. Quality of Service (QoS) and SIP 2.0 support for traffic prioritization, voice, and multimedia. Extensive protocol support. One console port for local management. SNMP support with SNMPv1, SNMPv2c, and SNMPv3, and management optimized for the NETGEAR ProSafe Network Management Software (NMS200) over a LAN connection. Front panel LEDs for easy monitoring of status and activity. Flash memory for firmware upgrade. Internal universal switching power supply. Rack-mounting kit for 1U rackmounting. Quad-WAN Ports for Increased Reliability and Load Balancing The VPN firewall provides four broadband WAN ports. These WAN ports allow you to connect additional broadband Internet lines that can be configured to: Load-balance outbound traffic between up to four lines for maximum bandwidth efficiency. Provide backup and rollover if one line is inoperable, ensuring that you are never disconnected. See Appendix B, Network Planning for Multiple WAN Ports for the planning factors to consider when implementing the following capabilities with multiple WAN port gateways: Single or multiple exposed hosts. Virtual private networks (VPNs). Introduction 13

14 Advanced VPN Support for Both IPSec and SSL The VPN firewall supports IPSec and SSL virtual private network (VPN) connections: IPSec VPN delivers full network access between a central office and branch offices, or between a central office and telecommuters. Remote access by telecommuters requires the installation of VPN client software on the remote computer. - IPSec VPN with broad protocol support for secure connection to other IPSec gateways and clients. - Up to 125 simultaneous IPSec VPN connections. - Bundled with a 30-day trial license for the ProSafe VPN Client software (VPN01L). SSL VPN provides remote access for mobile users to selected corporate resources without requiring a preinstalled VPN client on their computers. - Uses the familiar Secure Sockets Layer (SSL) protocol, commonly used for e-commerce transactions, to provide client-free access with customizable user portals and support for a wide variety of user repositories. - Up to 50 simultaneous SSL VPN connections. - Allows browser-based, platform-independent remote access through a number of popular browsers, such as Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari. - Provides granular access to corporate resources based on user type or group membership. A Powerful, True Firewall with Content Filtering Unlike simple NAT routers, the VPN firewall is a true firewall, using stateful packet inspection (SPI) to defend against hacker attacks. Its firewall features have the following capabilities: DoS protection. Automatically detects and thwarts denial of service (DoS) attacks such as Ping of Death and SYN flood. Secure firewall. Blocks unwanted traffic from the Internet to your LAN. Content filtering. Prevents objectionable content from reaching your computers. You can control access to Internet content by screening for web services, web addresses, and keywords within web addresses. Schedule policies. Permits scheduling of firewall policies by day and time. Logs security incidents. Logs security events such as logins and secure logins. You can configure the firewall to the log to you at specified intervals. You can also configure the VPN firewall to send immediate alert messages to your address or pager when a significant event occurs. Introduction 14

15 Security Features The VPN firewall is equipped with several features designed to maintain security: Computers hidden by NAT. NAT opens a temporary path to the Internet for requests originating from the local network. Requests originating from outside the LAN are discarded, preventing users outside the LAN from finding and directly accessing the computers on the LAN. Port forwarding with NAT. Although NAT prevents Internet locations from directly accessing the computers on the LAN, the VPN firewall allows you to direct incoming traffic to specific computers based on the service port number of the incoming request. DMZ port. Incoming traffic from the Internet is usually discarded by the VPN firewall unless the traffic is a response to one of your local computers or a service for which you have configured an inbound rule. Instead of discarding this traffic, you can use the dedicated demilitarized zone (DMZ) port to forward the traffic to one computer on your network. Autosensing Ethernet Connections with Auto Uplink With its internal four-port 10/100/1000 Mbps switch and four 10/100/1000 WAN ports, the VPN firewall can connect to a 10-Mbps standard Ethernet network, a 100-Mbps Fast Ethernet network, a 1000-Mbps Gigabit Ethernet network, or a combination of these networks. All LAN and WAN interfaces are autosensing and capable of full-duplex or half-duplex operation. The VPN firewall incorporates Auto Uplink TM technology. Each Ethernet port automatically senses whether the Ethernet cable plugged into the port should have a normal connection such as to a computer or an uplink connection such as to a switch or hub. That port then configures itself correctly. This feature eliminates the need for you to think about crossover cables, as Auto Uplink accommodates either type of cable to make the right connection. Extensive Protocol Support The VPN firewall supports the Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP). The VPN firewall provides the following protocol support: IP address sharing by NAT. The VPN firewall allows many networked computers to share an Internet account using only a single IP address, which might be statically or dynamically assigned by your Internet service provider (ISP). This technique, known as Network Address Translation (NAT), allows the use of an inexpensive single-user ISP account. Automatic configuration of attached computers by DHCP. The VPN firewall dynamically assigns network configuration information, including IP, gateway, and Domain Name Server (DNS) addresses, to attached computers on the LAN using the Dynamic Host Configuration Protocol (DHCP). This feature greatly simplifies configuration of computers on your local network. Introduction 15

16 DNS proxy. When DHCP is enabled and no DNS addresses are specified, the VPN firewall provides its own address as a DNS server to the attached computers. The firewall obtains actual DNS addresses from the ISP during connection setup and forwards DNS requests from the LAN. PPP over Ethernet (PPPoE). PPPoE is a protocol for connecting remote hosts to the Internet over a DSL connection by simulating a dial-up connection. Quality of Service (QoS). The VPN firewall supports QoS, including traffic prioritization and traffic classification with Type of Service (ToS) and Differentiated Services Code Point (DSCP) marking. Layer 2 Tunneling Protocol (L2TP). A tunneling protocol that is used to support virtual private networks (VPNs). Point to Point Tunneling Protocol (PPTP). Another tunneling protocol that is used to support VPNs. Easy Installation and Management You can install, configure, and operate the VPN firewall within minutes after connecting it to the network. The following features simplify installation and management tasks: Browser-based management. Browser-based configuration allows you to easily configure the VPN firewall from almost any type of operating system, such as Windows, Macintosh, or Linux. Online help documentation is built into the browser-based web management interface. Auto-detection of ISP. The VPN firewall automatically senses the type of Internet connection, asking you only for the information required for your type of ISP account. IPSec VPN Wizard. The VPN firewall includes the NETGEAR IPSec VPN Wizard so you can easily configure IPSec VPN tunnels according to the recommendations of the Virtual Private Network Consortium (VPNC). This ensures that the IPSec VPN tunnels are interoperable with other VPNC-compliant VPN routers and clients. SNMP. The VPN firewall supports the Simple Network Management Protocol (SNMP) to let you monitor and manage log resources from an SNMP-compliant system manager. The SNMP system configuration lets you change the system variables for MIB2. Diagnostic functions. The VPN firewall incorporates built-in diagnostic functions such as ping, traceroute, DNS lookup, and remote reboot. Remote management. The VPN firewall allows you to log in to the web management interface from a remote location on the Internet. For security, you can limit remote management access to a specified remote IP address or range of addresses. Visual monitoring. The VPN firewall s front panel LEDs provide an easy way to monitor its status and activity. Introduction 16

17 Maintenance and Support NETGEAR offers the following features to help you maximize your use of the VPN firewall: Flash memory for firmware upgrades. Technical support seven days a week, 24 hours a day. Information about support is available on the NETGEAR website at Package Contents The VPN firewall product package contains the following items: ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308 One AC power cable One Category 5 (Cat 5) Ethernet cable One rack-mounting kit ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308 Installation Guide Resource CD, including: - Application Notes and other helpful information - ProSafe VPN Client software (VPN01L) If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Hardware Features Front Panel Rear Panel Bottom Panel with Product Label The front panel ports and LEDs, rear panel ports, and bottom label of the VPN firewall are described in the following sections. Front Panel Viewed from left to right, the VPN firewall front panel contains the following ports (see the following figure). LAN Ethernet ports. Four switched N-way automatic speed negotiating, Auto MDI/MDIX, Gigabit Ethernet ports with RJ-45 connectors WAN Ethernet ports. Four independent N-way automatic speed negotiating, Auto MDI/MDIX, Gigabit Ethernet ports with RJ-45 connectors Introduction 17

18 The front panel also contains three groups of status indicator light-emitting diodes (LEDs), including Power and Test LEDs, LAN LEDs, and WAN LEDs, all of which are described in the following table. Power LED DMZ LED Left LAN LEDs Left WAN LEDs Test LED Figure 1. Right LAN LEDs Right WAN LEDs Internet LEDs Table 1. LED descriptions LED Activity Description Power On (green) Power is supplied to the VPN firewall. Test LAN Ports Off On (amber) during startup. On (amber) during any other time Blinking (amber) Off Power is not supplied to the VPN firewall. Test mode: The VPN firewall is initializing. After approximately 2 minutes, when the VPN firewall has completed its initialization, the Test LED goes off. The initialization has failed, or a hardware failure has occurred. The VPN firewall is writing to flash memory (during upgrading or resetting to defaults). The system has booted successfully. Left LED On (green) The LAN port has detected a link with a connected Ethernet device. Blinking (green) Off The LAN port receives or transmits data. The LAN port has no link. Right LED On (green) The LAN port operates at 1000 Mbps. On (amber) Off The LAN port operates at 100 Mbps. The LAN port operates at 10 Mbps. Introduction 18

19 Table 1. LED descriptions (continued) LED Activity Description DMZ LED On (green) Port 4 operates as a dedicated hardware DMZ port. Off Port 4 operates as a normal LAN port. WAN Ports Left LED On (green) The WAN port has a valid connection with a device that provides an Internet connection. Blinking (green) Off The WAN port receives or transmits data. The WAN port has no physical link, that is, no Ethernet cable is plugged into the VPN firewall. Right LED On (green) The WAN port operates at 1000 Mbps. On (amber) Off Internet LED On (green) Off The WAN port operates at 100 Mbps. The WAN port operates at 10 Mbps. The WAN port has a valid Internet connection. The WAN port is either not enabled or has no link to the Internet. Rear Panel The rear panel of the VPN firewall includes a console port, a Factory Defaults Reset button, a cable lock receptacle, an AC power connection, and a power switch. Factory Defaults Reset button Security lock Console port receptacle Figure 2. Power switch AC power receptacle Viewed from left to right, the rear panel contains the following components: Cable security lock receptacle. Console port. Port for connecting to an optional console terminal. The port has a DB9 male connector. The default baud rate is K. The pinouts are (2) Tx, (3) Rx, (5) and (7) Gnd. For information about accessing the command-line interface (CLI) using the console port, see Use the Command-Line Interface on page 342. Introduction 19

20 Factory Defaults Reset button. Using a sharp object, press and hold this button for about 8 seconds until the front panel Test LED flashes to reset the VPN firewall to factory default settings. All configuration settings are lost, and the default password is restored. AC power receptacle. Universal AC input ( VAC, Hz). A power on/off switch. Bottom Panel with Product Label The product label on the bottom of the VPN firewall s enclosure displays factory default settings, regulatory compliance, and other information. Figure 3. Choose a Location for the VPN Firewall The VPN firewall is suitable for use in an office environment where it can be freestanding (on its runner feet) or mounted into a standard 19-inch equipment rack. Alternatively, you can rack-mount the VPN firewall in a wiring closet or equipment room. Consider the following when deciding where to position the VPN firewall: The unit is accessible, and cables can be connected easily. Cabling is away from sources of electrical noise. These include lift shafts, microwave ovens, and air-conditioning units. Water or moisture cannot enter the case of the unit. Airflow around the unit and through the vents in the side of the case is not restricted. Provide a minimum of 25 mm or 1-inch clearance. The air is as free of dust as possible. Temperature operating limits are not likely to be exceeded. Install the unit in a clean, air-conditioned environment. For information about the recommended operating temperatures for the VPN firewall, see Appendix A, Default Settings and Technical Specifications. Introduction 20

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