A guide to becoming an Installer of Choice
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1 A guide to becoming an Installer of Choice
2 A smarter choice in home heating There s a growing demand for home heating that s cheaper to run and works seamlessly with modern living. As a result, more people are starting to ask if the heating system they ve got is the best one for them. Adding Polypipe Underfloor Heating to your product and service offering will give your customers a heating option you can professionally recommend with confidence. Unlike other types of systems, underfloor heating gently and evenly warms water in a network of pipes. This uses less energy than electric systems and warms a room more effectively than radiators. In fact, this method of heating can run as low as 35 o C compared with radiators that typically operate at 80 o C. So as well as freeing up wall and floor space for decorating, underfloor heating will give your customers the ability to control the temperature in every room of their house. What s more, they can live in comfort that s more energy and cost efficient. Polypipe Underfloor Heating New build, renovation or home extension there s a Polypipe Underfloor Heating system for any project. It can be fitted over an existing floor or built into a new one, in one room or throughout the whole house. There s a solution made for any room in every home, making our range the widest available. What s more, all our system components have been specifically designed and manufactured to work with our underfloor heating systems. So you can trust all our parts and materials are fit for purpose for any project. Why Polypipe? Polypipe is the UK s largest plastic piping systems manufacturer. For over 30 years we ve been designing award-winning products that have been tried and tested in industrial and commercial buildings as well as households across the UK. Working with Polypipe means you can provide your customers with the level of quality you d expect from a world-leading manufacturer. In fact, as well as our 12-month guarantee covering the whole system, we guarantee the pipes in our system for 50 years. That s how confident we are in the quality of our materials and products. You can be sure all of our systems come with industry standard accreditations and approvals. Our world-class innovation and quality earned us Top 100 Business Superbrand status in 2013 and What your customers can expect Separate controls for every room add comfort and cut costs No hotspots or cold draughts that commonly come with radiators Reduces airborne dust, providing relief for allergy sufferers No on-wall radiators means more space to play with Less energy consumption helps cut costs as well as carbon emissions The system is virtually maintenance-free What you can expect Comprehensive product range Solutions for every project Quick and easy installation Dedicated Heating Manager support Expert design service from our in house design team Marketing support and lead generation 2
3 Compatible with renewable sources Lower running temperature Lower running costs than electric underfloor heating or traditional radiators Reduced energy bills Working with Polypipe means you can provide your customers with the level of quality you d expect from a world-leading manufacturer. 3
4 Our full range of products We have installation solutions for all flooring types. These are just some of the most popular applications. Over the floor Between joists Suspended To avoid adding height to the floor, you can fit the system between the joists for upper floors and extensions. In the floor MHP Overlay TM If you re redecorating, you can lay the system over your existing floor without drastically raising the floor height. Solid Floor If you re digging up floors as part of a new build, extension or renovation, you can install the system at the same time. RED FLOOR PLATE THE IN-FLOOR SYSTEM CLIP RAIL STAPLE Our full range of system solutions made for any room with any floor type, supported by a selection of quality materials and control systems. THE OVER-FLOOR SYSTEM OVERLAY OVERLAY LITE OVERLAY LITE 15 FLOATING FLOOR SPREADER PLATES SINGLE ROOM MULTIROOM SYSTEM ROOM PACKS ZRU MANIFOLDS THE BETWEEN JOIST SYSTEM OVERLAY LITE 15 GENERAL PURPOSE PIPE MODULAR HEAT PANELS PIPE ULTRA FLEXIBLE UFH PIPE 4 METAL COMPOSITE PIPE
5 Manifolds All the pipes in our system are connected to the Polypipe manifold, making it possible to precisely control the flow of water through the system for even and energy efficient heating. In addition to our standard brass manifold, we also offer a premium stainless steel option which is more aesthetically pleasing which is ideal if it may be on show. It also has the additional benefits of the secure fix bracket making installation quicker and easier for you. Flooring finish Our systems work with most floor coverings, from ceramic and stone tiles to wood, engineered wood and carpet. But if you re unsure, you can always check if the system is compatible with the chosen flooring by contacting your dedicated Heating Manager. Pipes We have a range of piping options for our Polypipe Underfloor Heating system. Grey Plumbing and Heating pipe can be used for an integrated central heating system. Ultra-Flexible Underfloor Heating Pipe has added flexibility for solid floor staple installations. And Metal Composite Pipe has been designed for more formable rail and staple solid floor installations. SIMPLE DIAL DIGITAL WIRED STANDARD BRASS CONTROLS RF PROGRAMMABLE SMART STAINLESS STEEL SECURE FIX BRACKET SIMPLE DIAL DIGITAL STANDARD PROGRAMMABLE 5
6 Smart temperature control All our systems come with a choice of temperature control options including our Smart Internet Control options which can be regulated remotely using our smartphone app. Our Smart platform is based on an easy-to-use app giving homeowners precise control of their Polypipe Underfloor Heating system when they re away from home using a smartphone or tablet. Along with a range of features, this fully remote control system can be used to set the temperature of any room in the house at any time. It s also fully programmable, helping to conserve energy and cut heating costs. What s more, since it s a wired system it can connect with other Polypipe systems, so upgrading to a Smart Internet Control platform is as simple as switching thermostats. Smart because The system is easy to install with two-wire installation into the wiring centre using low energy battery power Programming is straightforward with a simple timer via a webpage dashboard Every day of the week can be individually programmed to suit your lifestyle Energy use can be easily monitored online Temperature can also be adjusted manually on a simple three-button thermostat Temperature can be temporarily boosted in a selected part of the house It operates even if the internet is temporarily down, since data is stored on the thermostat This fully remote control system can be used to set the temperature of any room in the house at any time, from anywhere. 6
7 7
8 What you get with a Smart Control pack Polypipe provides you with all the system components required to install a Smart Internet Control system, including: room thermostat, backplate, safety cover, 2 x AAA alkaline batteries. As you d expect, internet connection is also required for initial setup and ongoing use. Smart Control products Standard Room Thermostat This thermostat is installed in every standard room of the house where temperature control is required. Product Code: PBINTRS Wet Room Thermostat This thermostat is installed with a wet room sensor to provide temperature control in bathrooms and other wet areas and is connected to other thermostats in dry areas of the home. Product Code: PBINTWRS Heating Hub Unit This device connects to a broadband router via an Ethernet connection to make the entire control system internet based. The unit operates up to ten thermostats. Product Code: PBINTNG Smart Settings Although our Smart Internet Control range is compatible with radiators and Polypipe Underfloor Heating, it is optimised for use with underfloor systems. The system comes with the following pre-set values but they can be changed as required. Standby 16ºC Away 10ºC Holiday 10ºC Max Warm up 120 mins Max Cool down 60 mins Temp Hysteresis 0.5ºC 8
9 Heating control in the hands of the homeowners Our Smart Control app, gives homeowners complete control of their home heating. Its intuitive design makes it easy to create an ideal comfort zone in every room, schedule the system for seasons and holidays and monitor energy use daily, weekly, monthly or yearly. Whether they re home or away, your customers can create their ideal comfort zone in every room of their house every day of the year. 9
10 A solution for every space Our Polypipe Underfloor Heating system has been engineered with flexibility in mind, so it can work in every space in any home. It s been designed to work on a wide range of flooring types and in conjunction with Polypipe manifolds and controls for precise heating comfort. Whatever the size and scale of the project, our system can be easily tailored to work with its unique specifications. Polypipe Underfloor Heating has been designed to work in almost any scenario, giving you more opportunities to provide your customers with a suitable home heating solution. New build projects Retrofit on existing floors Renovations of all sizes Extensions and conservatories Building your business with a trusted brand Polypipe Underfloor Heating is widely known and trusted and with our continued investment in national advertising, has become popular with homeowners too. So when you decide to install our product, you know you re providing customers with a solution from an established brand. In fact, our recent TV and print campaign comes endorsed by celebrity interior designer Kelly Hoppen. I recommend Polypipe Underfloor Heating to my clients because it gives them freedom to create the warm home they want without compromising on style or space. Kelly Hoppen, MBE Interior Designer 10
11 Become an installer of choice When you join our Polypipe Underfloor Heating Registered Installer Network, you ll get the information, training and support you need to get the job done and will become instantly visible to potential customers. Considering how more homeowners have come to rely on recommendations for quality workmanship, this level of endorsement can go a long way to growing your business. REGISTERED INSTALLER To join the Registered Installer Network, we require you to be BPEC Underfloor Heating qualified. If you are, you can apply to join the network online. We ll confirm receipt of your application and let you know once you re approved and will send you everything you need to get started. If you don t yet have the BPEC qualification, don t worry, we can provide you with all the training and support you need to qualify to join. Apply online at polypipeufh.com Join our Registered Installer Network Get new business leads Have training at your fingertips Use our exclusive quoting tool Sell yourself with our marketing toolkit All our advertising campaigns drive customers to our website where they ll find you and your contact details. This, combined with our ongoing telesales activity, can generate new business opportunities for you. Become an expert at your own pace with our online Polypipe How To video series supported by the expertise of our Design Engineers and Heating Managers ready to answer your technical questions. Give your customers professional quotes quickly and easily using our online tool. Make your first impression the right one with our marketing pack complete with technical guides, price lists and branded material. Get the support you need anytime Our Design Engineers can provide you with detailed drawings, wiring diagrams and installation support. For more information please call us on Get the latest news on industry events Stay in the know on the latest product news and events that could generate more business for you. If you ve got any questions, feel free to get in touch with us to talk about joining our Registered Installer Network. Call us on
12 A guide to becoming an installer of choice Polypipe Building Products Broomhouse Lane Edlington Doncaster DN12 1ES Tel +44 (0) Fax +44 (0) For general enquiries Technical services Tel +44 (0) For quotations or technical support
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