Phong Dam. Objective. Experience

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1 Phong Dam 8610 Causeway Dr Houston, TX Cell: Objective Obtain a challenge position of the dynamic world of information technology in which I can utilize my knowledge and experience in a team work environment Experience American Risk Insurance, Houston, TX December April 2008 System Administrator, Web Master, Exchange Admin IT-Manager: Manage all software and hardware of 50 employees office. Manage hardware support and software license include Window License, Client Access License, Custom software license Determine business yearly budgets and purchase utilities for company base on it. Keep update with the technologies and apply to current company system. Design and deploy backup strategy includes: Local Backup Microsoft SQL databases (system databases and business database) Remote backup of Microsoft SQL databases (system databases and business database) Local Backup of Virtual Servers Transfer backup files to remote location Practice recovery Microsoft SQL databases and virtual servers. Create a duplicate remote site and continue replicate to it. System Administrator: Master on Active Directory especially window 2003 servers. Master in Group Policy and permission delegation in Window OU Master in VB script for utilizing LDAP Maintaining Domain Controller servers: Included DNS services, Active Directory Service (Group Policies, User Profiles, Files Permission and OU Permission) Application server: Maintaining Client/Server software for Insurance Business, Employee time software, BlackBerry Mail service. Database Server: Install and maintain MS SQL database. Schedule backup database file (Full and Differential), tune up database service. Exchange Administrator: Master on Install and Maintain Exchange 2003 and 2007 server Master on Management Exchange 2003 and 2007 environment.

2 Installing Exchange server 2003 and 2007 for a site about 50 users with 5 servers. Manage Exchange server 2003 and 2007 mailbox database: custom create, backup, delete and move database files. Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange 2003, journal in exchange Setup Pop3, Imap and OWA for using exchange server outside the enterprise. Customize Exchange 2007 OWA to fit to company business: Change OWA login interface, customize OWA theme so that company name appear on the window bar. Setup and using BlackBerry devices with Exchange . Master VB script in automation Exchange Setup: - Setup mass users list, contact, exchange object. - Auto backup Exchange database - Users configuration depends on OU, Category. Master Power Shell Script for Exchange 2007 configuration and setup mass user list. - Using Power Shell Script to create rule, journal and customize Exchange 2007 server. Currently manage 2 Exchange system from 2 different companies with about 100 mailboxes. Network administrator: Master on setup and configure network policy and network route Setup and maintain WatchGuard FireBox firewall. Configure Firewall policies to accept external connection: HTTP, SMTP, FTP and remote desktop Configure Gateway server to perform network routes Configure VPN connection for mobile users Configure VPN connection for branch office. Crystal Report Development: Master on creating dynamic report using Crystal Report 10 and MS SQL database -Create custom report from simple to complicate which include coding using variable and formula from Crystal Report. Webmaster: Setup and configure IIS to support ASP.Net website Setup and configure Ruby on Rails, XAMP for web development with Ruby on Rails Setup and configure PHP, MySQL, Apache server for PHP webpage design Web design with ASP/PHP/AJAX/Javascript/Ruby on Rails/Google Map API Virtualization: Master in utilizing VMWare product: VMWare Server, VMWare Workstation, VM Ware converter. Using VB Script and VMWare VIX API to utilize all the functionalities of VMWare product. Schedule hot/cold backup for VMWare Virtual PC. And backup with VB Script and VMWare API

3 Install and manage all servers using VMWare Server include: Window Server 2000, Window Server 2003, Ubuntu Server -Create and customize setup virtual server with different servers: Window Server 2000, Window Server bits and Window Server 2003 R2 64bits -Manage monthly hot backup using VMWare Converter. -Setup schedule cold backup of VM Server using VMWare VIX API. Hardware Management and Maintenance: -Maintain Dell Server hardware and contact Dell support for changing hardware -Maintain Dell desktop, HP desktop, and custom built desktop. -Maintain Dell printers, HP printers, Konica Minolta office printers. IP Phone Management: Master on customize NBX phone system -Setup and maintain 3Com NBX -Setup and maintain 3com Assistant Recording software Office applications: Small application written by VB Access and VB Script (Access, Excel) Application using VB Script to connect to MS SQL databases. Advance Realty Mortgage, Houston, TX June April 2008 IT Administrator System Administrator: Master on Active Directory especially Window Small Business 2003 R2 servers. Master in Group Policy and permission delegation in Window OU Master in VB script for utilizing LDAP Maintaining Small Business Server 2003 R2: DNS service, Active Directory Service, Small Business Services include: Share Point 2003, Company Website, Remote Desktop service using Small Business Server. Migrating old Small Business Server 2003 to Small Business Server 2003 R2 Exchange Administrator: Master on Install and Maintain Exchange 2003 Master on Management Exchange 2003 Installing Exchange server 2003 for hundreds users. Manage Exchange server 2003 custom create, backup, delete and move database files. Migrate Exchange database from old server to new server using Exchange 2003 migrating tool. Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange 2003, journal in exchange Setup Pop3, Imap and OWA for using exchange server outside the enterprise. Customize OWA 2003 to fit to company business includes: Change the interface of the

4 login page, Change OWA interface and theme, Master VB script in automation Exchange Setup: - Setup mass users list, contact, exchange object. - Auto backup Exchange database - Users configuration depends on OU, Category. Houston Community College, Houston, TX December April 2008 Technician Aid Webmaster: Coordinate with faculties and staffs to maintain and update HCC - Computer Science Department web portal and database applications. Manage department computer labs. Assist students in programming assignments Houston Community College, Houston, TX August August 2005 Teacher Aid Instruct and assist students in solving mathematic assignment. Maintain course management system: Plato Pathways. Rewards 2 life, Houston, TX June July 2007 Webmaster - Web Developer Webmaster + Developement: Web Developer: Web applications development with PHP/MySQL/Ruby on Rails/Ajax/Google Map API Webmaster using Cpanel and MySQLAdmin. Experience on using Zoomla CMS and other PHP forums Informatic VietName, Ho Chi Minh May August 2003 System Administrator Assitant System Administrator: Master on Active Directory especially window 2000 servers. Master in Group Policy and permission delegation in Window OU Master in VB script for utilizing LDAP Maintaining Domain Controller servers: Active Directory Service (Group Policies, User Profiles, Files Permission) Maintaining Share Folders: Different permissions from Managers, Teachers, Teacher Aids and Students.

5 Exchange Administrator: Master on Install and Maintain Exchange 2000 Master on Management Exchange 2000 Installing Exchange server 2000 for hundreds users. Manage Exchange server 2000 custom create, backup, delete and move database files. Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange Setup Pop3, Imap and OWA for using exchange server outside the enterprise. Master VB script in automation Exchange Setup: - Setup mass users list, contact, exchange object. - Auto backup Exchange database - Users configuration depends on OU, Category. Office Applications: Window Application development using VB 6.0 and Visual Studio 6. Manage MS SQL 7.0 database Small application written by VBA and VBScript (Access, Excel) Application using VBScript to connect to MS SQL database. Education University of Houston, Houston, TX Bachelor of Science - Computer Science, September 2007 Ruby on Rails web-applications and desktop application. C# programming with OpenGL ASP.Net with small database application. Object Oriented Programming Data structure Programming Computer Organization Computer Architecture Database Management Software Development Methodology Natural Science University, Ho Chi Minh Bachelor of Science - Computer Science Studying C++ Programming Basic Networking programming OOP programming concepts Algorithms programming in C++ Informatic VietNam, Ho Chi Minh

6 Associates - Computer Science, December 2002 Microsoft Access Database Working with Window NT server + Window 2000 severs in the school network Elko and Advance Visual Basic Programming Microsoft SQL 7 Database Software Development using Visual Studio 6.0 with Visual Basic 6.0 Houston Community College, Houston, TX Associates - Computer Science Core Curriculum Class Skills Ability to work with and communicate to technical and non-technical people 7 years experience in installation, configuration, manage Window Server NT, Window Server 2000, Window Server 2003, Small Business Server years experience in servers scripting with VBScript includes: Services maintaining, Schedule jobs, Active Directory, Exchange 2003, and Exchange years experience in installation, configuration, manage Exchange Server 2000, Exchange Server 2003, Exchange server Networking configuration, administration: Firewall, Gateway, Switch, Running Cable Using Visual Studio Express to develop application with C# and ASP.Net Using Aptana with Ruby on Rails application. ASP/PHP/AJAX/Ruby on Rails/Google Map API/Javascript with prototype for Web application with database. Programming with VB 6.0 Dev C++ for win Excellent SQL scripting (with Oracle, MySQL, MS SQL database). Object Oriented Programming Two years experience with Microsoft Office. Database design with MySQL, and Microsoft SQL 7.0, MS SQL 2005 Webmaster with CPanel Have ability to study and improve knowledge References Getachew Haile HCCS Computer Science Department Chair 713/ Hien Nguyen HCCS System Administrator 832/ Lemorris Grover Advance Realty & Mortgage Owner 832/ Cedric Colman Advance Realty & Mortgage Owner 281/ Safeer Hassan American Risk Insurance Company President 713/

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