2013 European Conferencing Services Entrepreneurial Company of the Year Award

Size: px
Start display at page:

Download "2013 European Conferencing Services Entrepreneurial Company of the Year Award"

Transcription

1 European Conferencing Services Entrepreneurial Company of the Year Award 2013 Frost & Sullivan 1 We Accelerate Growth

2 Entrepreneurial Company of the Year Award Conferencing Services Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization of 1,800analysts and consultants who monitor more than 300 industries and 250,000 companies. The company s research philosophy originates with the CEO s360-degree Perspective, which serves as the foundation of its TEAM Research methodology. This unique approach enables us to determine how best-in-class companies worldwide manage growth, innovation and leadership. Based on the findings of this Best Practices research, Frost & Sullivan is proud to present the 2013 European Entrepreneurial Company of the Year Award in Conferencing Services to LoopUp. Significance of the Entrepreneurial Company of the Year Award Key Industry Challenges Addressed by Entrepreneurial Company of the Year Award The Entrepreneurial Company of the Year Award represents excellence in terms of both strategy and performance in a market that is highly competitive, dynamic and growing. In order to be recognized as leaders in entrepreneurship, companies must show leadership and innovation from conception of ideas to execution of strategy. In particular, three areas are vitally important. 1. Ease-of-use of technology is crucial to driving adoption. Conference calls have earned a reputation of being an unreliable and unnatural form of business communication. By far the most frequent demand of any conferencing service is that it is easy to use. Many providers claim that their services are just that, but all too often the end user experience falls short of these claims. Companies that provide a service that is genuinely easy to use and intuitive to navigate stand to win a significant portion of enterprise customers that has become dissatisfied with the solutions currently on offer. 2. Competition in the market is intensifying. Established conferencing service providers (CSPs) and major European telcos are restructuring their service offerings and pricing models to cater to the rapidly growing mid and lower ranges of the market. There has also been an influx of new service providers that focus on SMBs and niche markets that were previously underserved by the one size fits all solutions offered by established providers. In a highly competitive market, it is vitally important that new providers differentiate themselves from the incumbent competition. Providers that can clearly separate their services from those already on offer while providing flexible price structures are well 2013 Frost & Sullivan 2 We Accelerate Growth

3 positioned to capitalize on future market growth opportunities. 3. New customers, new opportunities. The market for conferencing services has evolved over the last five years. Previously a service used almost exclusively by enterprise customers, declining price points and affordable broadband connectivity rates have made the services affordable to the mid and lower range of the market. Moreover, SMBs face the same competitive pressures as large enterprises, and therefore have an increasing number of use cases for services that enable them to connect to geographically dispersed clients, partners and suppliers. As well as the emerging SMB segment, many opportunities exist for providers who can cater to niche markets that incorporate conferencing and collaboration services into their everyday workflows. For example, video collaboration has helped manufacturing firms to cut their time to market by enabling them to monitor the different stages of the production process from a single location via video. In an increasingly segmented market place, it is essential that new providers clearly identify their target market and tailor their offerings accordingly. In addition, they should provide a diverse portfolio of solutions from which clients can select the most appropriate services to meet their requirements. Key Benchmarking Criteria for Entrepreneurial Company of the Year Award For the Entrepreneurial Company of the Year Award, the following criteria were used to benchmark LoopUp s performance against key competitors: Growth Strategy Excellence Growth Implementation Excellence Degree of Innovation with Products and Technologies Leadership in Customer Value Speed of Response to Market Needs Decision Support Matrix and Measurement Criteria To support its evaluation of best practices across multiple business performance categories, Frost & Sullivan employs a customized Decision Support Matrix (DSM). The DSM is an analytical tool that compares companies performance relative to each other with an integration of quantitative and qualitative metrics. The DSM features criteria unique to each Award category and ranks importance by assigning weights to each criterion. The relative weighting reflects current market conditions and illustrates the associated importance of each criterion according to Frost & Sullivan. Fundamentally, each DSM is distinct for each market and Award category Frost & Sullivan 3 We Accelerate Growth

4 Chart 1: Frost & Sullivan s 10-Step Process for Identifying Award Recipients Best Practice Award Analysis for LoopUp The Decision Support Matrix, shown in Chart 2, illustrates the relative importance of each criterion for the Entrepreneurial Company of the Year Award and the ratings for each company under evaluation. To remain unbiased while also protecting the interests of the other organizations reviewed, we have chosen to refer to the other key players as Competitor 1 and Competitor 2. Chart 2: Decision Support Matrix for Entrepreneurial Company of the Year Award Measurement of 1 10 (1 = lowest; 10 = highest) Award Criteria Growth Strategy Excellence Growth Implementation Excellence Degree of Innovation with Products and Technologies Leadership in Customer Value Speed of Response to Market Needs Weighted Rating Relative Weight (%) 20% 20% 20% 20% 20% 100% LoopUp Competitor Competitor Frost & Sullivan 4 We Accelerate Growth

5 Criterion 1: Growth Strategy Excellence The web conferencing services market is expected to grow by 14.0% over this period. In a growing market, where technology trends such as mobility and cloud computing are changing the business landscape, conferencing applications should emphasize ease-of-use and user productivity. LoopUp s strategy is to provide a simple, pain-free experience for its end users, without compromising on the conferencing must-haves of robust reliability and security. They work to a design philosophy that user training should not be needed if a conferencing product is to be widely adopted. This is demonstrated in the usage rates of their mobile apps; users with these apps use them on over 60% of their conference calls for visibility, security and control purposes. Through timely alerts, users are guided to simple web and mobile apps that address widelyfelt conferencing problems, like not knowing who else is on the call or who s speaking. Users are then invited to turn any audio conference into a visual screen sharing session. The user experience has been designed to be clear and unambiguous. Furthermore, LoopUp s pricing strategy has been designed to meet the needs of the small and medium sized business (SMB) as well as the larger enterprise. Customers can choose between pay-as-you-go pricing and monthly subscription pricing, or can migrate from one method to the other as priorities changes or as value is proven through strong usage. While its competitors have addressed the growth of the mid-market and SMB market to some degree, LoopUp s focus on end user simplicity and flexible pricing options have given them a competitive edge here. Criterion 2: Growth Implementation Excellence All too often, strategies that are outlined by top level management fail to take effect with sales teams and the personnel that interact with clients on a daily basis. LoopUp implemented a strategy that remained true to its mission statement. LoopUp s service provides a premium business conferencing solution, which naturally guides users to problem-solving call control capabilities and productivity-enhancing screen sharing capabilities, at suitable pricing and without the need for project investment in end user training. The ease of use of the product clearly resonates with a market often left frustrated by the complexities of conducting a conference call. The proof of the success of this strategy is evident in the company s revenue growth. LoopUp achieved a 45% growth in its European business last year and expects to exceed this growth rate in LoopUp s dedicated focus, and commitment to keeping simplicity central to all product design decisions, has enabled it to build a compelling value proposition that is delivering strong growth for the company. Criterion 3: Degree of Innovation with Products and Technologies The transformation of conferencing platforms into collaborative workspaces has demanded a high degree of innovation across the conferencing services industry. Collaborative work spaces require features beyond the scope of traditional conferencing services, including document and presentation sharing, social media integration and enhanced call controls. As 2013 Frost & Sullivan 5 We Accelerate Growth

6 with all other aspects of conferencing services, ease of use of these features is of paramount importance. LoopUp's innovations revolve around providing the most uncomplicated user experience of any online meetings service on the market. LoopUp conference invitations can be created automatically from Outlook and all major web browsers and mobile platforms. Invitations include a join link, which enables attendees to join without having to use dial-in numbers and PIN codes. (PINs are also provided also as necessary.) Having clicked the join link, the attendee enters their name and phone number and the LoopUp platform immediately calls out to them to bring them into the conference. The moderator receives an alert as soon as someone joins their conference, which leads them to the LoopUp web and mobile apps. The apps show the moderator who s on the call (including public LinkedIn profiles) and highlight who s speaking. If one of the attendees has background noise, the moderator can detect it and mute it. If the moderator wishes to share a presentation or document, they can do so at any time with one click. Reducing user frustration and wasted time has been key to LoopUp s success. Their simplicity-focused innovation has propelled their growth. The company identified that reducing complexity and feature-overkill leads to far more productive meetings as users can easily navigate their way through the conferencing experience. Criterion 4: Leadership in Customer Value The market for conferencing services has become fiercely competitive over the last three years. The audio conferencing market is nearing saturation in Europe, with providers finding it increasingly difficult to differentiate their services. The web conferencing market has witnessed an influx of new services, offering customers a broad selection of providers from which to select the one that best serves their needs. In such a competitive space, providers that can clearly demonstrate that their services add value to everyday communications activities can differentiate themselves from the competition and win a larger share of what is a growing market. A key LoopUp innovation has been to make web conferencing so readily available and accessible during any audio conference, as opposed to two separate products or a nonseamless integration of two products. At any time, the moderator can click to share their screen, and guests will be able to view what s being shared automatically by virtue of their being present on the audio portion. LoopUp has also responded to a familiar customer complaint with web conferencing pricing: that the prevalent licensing model often results in multiple licenses going unused and/or a hesitancy to deploy widely for fear of wasted spend. LoopUp s unusual pay-as-you-go option for screen sharing provides an affordable option for cost-conscious companies that don t want to commit to significant license expenditure at the outset. Once usage is proven, customers can then switch to licenses with the benefit of greater budget certainty. None of LoopUp s reviewed competitors offers such a flexible pricing model. Pricing according to customer use is a vitally important element of delivering service value. With its seamlessly integrated audio-web product and flexible pricing model, LoopUp offers value to its customer Frost & Sullivan 6 We Accelerate Growth

7 Criterion 5: Speed of Response to Market Needs Small and medium sized businesses in Europe are conducting an increasing amount of business across borders and continents. Consequently, the demand for services that enhance and simplify communications with geographically dispersed clients, partners and branch offices has grown rapidly in recent years. Responding and adapting to the increasingly sophisticated communications needs of customers is essential for remaining competitive in the market. In particular, adapting to trends such as increasing use on mobile devices, integration with other services, and collaborative working are proving key to sustaining growth. LoopUp quickly recognized that there was a gap in the market for simple and effective conferencing services that removed the pain and complications of conferencing calls. The company met the long-awaited demand for an easy-to-use and affordable solution that enables clients to conduct rich business meetings over a reliable platform, without having first to attend unwanted training classes. LoopUp developed its service around reacting to the key market trends in the industry. LoopUp was made available on BlackBerry, Apple and Android handsets to cater to mobile users. In response to the increased demand for collaborative workspaces, LoopUp enabled its users to seamlessly turn audio calls into web conferencing sessions, where users can share presentations and documents and boost productivity levels. LoopUp s vision, backed by a clear strategy, has enabled the company to meet the demands of a growing market and establish its position as a highly innovative and customer-focused company. Conclusion Where many conferencing service providers talk about offering an easy to use service, LoopUp genuinely does. The company identified that ease of use was the most commonly sought after feature of any conferencing service and focused squarely on that market need. Sticking to its vision of providing easy to use conferencing services has enabled the company to outgrow the market. Moving forward, simplicity matched by quality and the company s demonstrated ability to innovate will see LoopUp achieve further penetration and growth in the market. Critical Importance of TEAM Research Frost & Sullivan s TEAM Research methodology represents the analytical rigor of our research process. It offers a 360-degree view of industry challenges, trends, and issues by integrating all seven of Frost & Sullivan's research methodologies. Our experience has shown over the years that companies too often make important growth decisions based on a narrow understanding of their environment, leading to errors of both omission and commission. Frost & Sullivan contends that successful growth strategies are founded on a thorough understanding of market, technical, economic, financial, customer, best practices, and demographic analyses. In that vein, the letters T, E, A and M reflect our core technical, economic, applied (financial and best practices) and market analyses. The 2013 Frost & Sullivan 7 We Accelerate Growth

8 integration of these research disciplines into the TEAM Research methodology provides an evaluation platform for benchmarking industry players and for creating high-potential growth strategies for our clients. Chart 4: Benchmarking Performance with TEAM Research About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit Frost & Sullivan 8 We Accelerate Growth

2013 European Conferencing Services Customer Value Leadership Award

2013 European Conferencing Services Customer Value Leadership Award 2013 2013 European Conferencing Services Customer Value Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Leadership Award Conferencing Services Europe, 2013 Frost & Sullivan

More information

2013 North American Hosted IP Telephony and UC Services Entrepreneurial Company of the Year Award

2013 North American Hosted IP Telephony and UC Services Entrepreneurial Company of the Year Award 2013 North American Hosted IP Telephony and UC Services Entrepreneurial Company of the Year Award 2013 Entrepreneurial Company of the Year Award Hosted IP Telephony and UC Services North America, 2013

More information

Significance of the Competitive Strategy Leadership Award

Significance of the Competitive Strategy Leadership Award Competitive Strategy Leadership Award SMB Unified Communications North America, 2012 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Conferencing Services Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20142013 Global North Marketing American Automation SSL Certificate Software Entrepreneurial Product Company Leadership of Award the Year Award Entrepreneurial Company

More information

2013 European Internet of Things (IOT) Connecting Platform New Product Innovation Award

2013 European Internet of Things (IOT) Connecting Platform New Product Innovation Award 2013 European Internet of Things (IOT) Connecting Platform New Product Innovation Award 2013 Frost & Sullivan 1 We Accelerate Growth New Product Innovation, Internet of Things (IOT) Connecting Platform,

More information

2012 Global Web Conferencing Services Growth Leadership Award

2012 Global Web Conferencing Services Growth Leadership Award 2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2013 2012 Global Web Conferencing Services Growth Leadership Award 2011 Frost & Sullivan 1 We Accelerate Growth

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Entrepreneurial Company of the Year Award Pharmaceutical Knowledge Process Outsourcing North America, 2013 Frost & Sullivan s Global Research Platform Frost

More information

2012 Global Retail, Fashion and Apparel PLM Product Differentiation Excellence Award

2012 Global Retail, Fashion and Apparel PLM Product Differentiation Excellence Award 2012 2012 Global Retail, Fashion and Apparel PLM Product Differentiation Excellence Award 2012 Frost & Sullivan 1 We Accelerate Growth Product Differentiation Excellence Award Retail, Fashion and Apparel

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2014 Frost & Sullivan 1 We Accelerate Growth fac Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants

More information

2013 North American Audio Conferencing Services Growth Leadership Award

2013 North American Audio Conferencing Services Growth Leadership Award 2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &

More information

Significance of the Entrepreneurial Company of the Year Award

Significance of the Entrepreneurial Company of the Year Award Entrepreneurial Company of the Year Award CSP Videoconferencing Services North America, 2012 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research

More information

2013 North American Government Cloud Solutions Company of the Year Award

2013 North American Government Cloud Solutions Company of the Year Award 2013 2013 North American Government Cloud Solutions Company of the Year Award 2013 Frost & Sullivan 1 We Accelerate Growth Company of the Year Award Government Cloud Solutions North America, 2013 Frost

More information

2012 Global Online Analytics Enabling Technology Award

2012 Global Online Analytics Enabling Technology Award 2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2012 2012 Global Online Analytics Enabling Technology Award 2011 Frost & Sullivan 1 We Accelerate Growth Enabling

More information

2012 European Cloud-Based Authentication Services New Product Innovation Award

2012 European Cloud-Based Authentication Services New Product Innovation Award 2012 2012 European Cloud-Based Authentication Services New Product Innovation Award 2012 Frost & Sullivan 1 We Accelerate Growth New Product Innovation Award Cloud-Based Authentication Service Europe,

More information

2013 North American Unified Communications Server Virtualization Product Leadership Award

2013 North American Unified Communications Server Virtualization Product Leadership Award 2013 North American Unified Communications Server Virtualization Product Leadership Award 2013 Product Leadership Award Unified Communications (UC) Server Virtualization North America, 2013 Frost & Sullivan

More information

Significance of the Entrepreneurial Company of the Year Award

Significance of the Entrepreneurial Company of the Year Award Entrepreneurial Company of the Year Award Plant-to-enterprise Integration Solutions North America, 2012 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Unified American Communications SSL Certificate Infrastructure Technology Product Innovation Leadership Leadership Award Award Technology Innovation

More information

2012 North American Vulnerability Research Product Leadership Award

2012 North American Vulnerability Research Product Leadership Award 2012 2012 North American Vulnerability Research Product Leadership Award 2012 Frost & Sullivan 1 We Accelerate Growth Product Leadership Award Vulnerability Management North America, 2012 Frost & Sullivan

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth New Product Innovation Leadership Award Infrastructure-as-a-Service Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th

More information

Key Industry Challenges Addressed by Increased Market Share

Key Industry Challenges Addressed by Increased Market Share Market Share Leadership of the Year Web-Based Clientless Remote Support Global 2010 Frost & Sullivan s Global Research Platform Frost & Sullivan is entering its 50 th year in business with a global research

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20132014 North Global American Audio SSL Conferencing Certificate Customer Product Leadership Value Leadership Award Award 2014 Frost & Sullivan 1 We Accelerate Growth

More information

2013 North American Software-based Desktop Video Conferencing Product Leadership Award Award

2013 North American Software-based Desktop Video Conferencing Product Leadership Award Award 2013 2013 North American Software-based Desktop Video Conferencing Product Leadership Award Award 2013 Frost & Sullivan 1 We Accelerate Growth Product Leadership Award Software-based Desktop Video Conferencing

More information

2012 North American Email Content Security Product Differentiation Excellence Award

2012 North American Email Content Security Product Differentiation Excellence Award 2012 2012 North American Email Content Security Product Differentiation Excellence Award 2012 Frost & Sullivan 1 We Accelerate Growth Product Differentiation Excellence Award Email Content Security North

More information

2013 Globaln SSL Certificate 2014 Global Unified Communications Product Leadership Award Product Differentiation Excellence Award

2013 Globaln SSL Certificate 2014 Global Unified Communications Product Leadership Award Product Differentiation Excellence Award 201 3 201 4 INSERT COMPANY LOGO HERE 2013 Globaln SSL Certificate 2014 Global Unified Communications Product Leadership Award Product Differentiation Excellence Award 2014 Frost & Sullivan 1 We Accelerate

More information

2013 North American Mobile Workforce Management Product Line Strategy Award

2013 North American Mobile Workforce Management Product Line Strategy Award 201 3 2013 North American Mobile Workforce Management Product Line Strategy Award 2013 Frost & Sullivan 1 We Accelerate Growth Product Line Strategy Award Mobile Workforce Management North America, 2013

More information

2013 European Racks & Cabinets Entrepreneurial Company of the Year Award

2013 European Racks & Cabinets Entrepreneurial Company of the Year Award 2013 European Racks & Cabinets Entrepreneurial Company of the Year Award 2013 Entrepreneurial Company of the Year Award Racks & Cabinets Europe, 2013 Frost & Sullivan s Global Research Platform Frost &

More information

Significance of the Entrepreneurial Company of the Year Award

Significance of the Entrepreneurial Company of the Year Award Entrepreneurial Company of the Year Firewall Market Global, 2010 Frost & Sullivan s Global Research Platform Frost & Sullivan is entering its 50th year in business with a global research organization of

More information

2012 European Market Challenger: Asia-Pacific Telecoms Service Provider of the Year

2012 European Market Challenger: Asia-Pacific Telecoms Service Provider of the Year 2012 2012 European Market Challenger: Asia-Pacific Telecoms Service Provider of the Year 2012 Frost & Sullivan 1 50 Years of Growth, Innovation and Leadership 2012 European Market Challenger Asia-Pacific

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 2013 North North American American Contact SSL Certificate Center Systems Product Company Leadership of the Year Award Award 2014 Frost & Sullivan 1 We Accelerate

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Market Leadership Award Wholesale Metro Carrier Ethernet Services United States, 2014 Frost & Sullivan s Global Research Platform Frost

More information

2013 North American Internet Software and Services Industry Early Stage Investment Opportunity Award

2013 North American Internet Software and Services Industry Early Stage Investment Opportunity Award 2013 North American Internet Software and Services Industry Early Stage Investment Opportunity Award 2013 Early Stage Investment Opportunity Award Internet Software and Services Industry North America,

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 201 3 2014 INSERT COMPANY LOGO HERE 20142013 South North African American Machine-to-Machine SSL Certificate in Retail Technology Product Leadership Award Award 2014 Frost & Sullivan 1 We Accelerate Growth

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Product Line Strategy Award Network Recorder and Traffic Visibility Global, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 North 2013 American North American Mobile Workforce SSL Certificate Management New Product Product Innovation Leadership Leadership Award Award New Product Innovation

More information

2013 European Operations Support System Solution (OSS) for Network Management New Product Innovation Award

2013 European Operations Support System Solution (OSS) for Network Management New Product Innovation Award 2013 2013 European Operations Support System Solution (OSS) for Network Management New Product Innovation Award 2013 Frost & Sullivan 1 We Accelerate Growth New Product Innovation Award Operations Support

More information

2012 North American Mobile Device Management Customer Value Enhancement Award

2012 North American Mobile Device Management Customer Value Enhancement Award 2012 2012 North American Mobile Device Management Customer Value Enhancement Award 2012 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Mobile Device Management North America,

More information

For the Product Leadership Award, the following criteria were used to benchmark Merge Healthcare s performance against key competitors:

For the Product Leadership Award, the following criteria were used to benchmark Merge Healthcare s performance against key competitors: Product Leadership Award Medical Imaging Interoperability Solutions North America, 2013 Frost & Sullivan sglobal Research Platform Frost & Sullivan is in its 50th year in business with a global research

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Leadership Video Collaboration Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year of business with

More information

2014 Global Web Events. Market Leadership Award

2014 Global Web Events. Market Leadership Award 2013 2014 2014 Global Web Events INSERT COMPANY LOGO HERE Market Leadership Award 2013 North American SSL Certificate ON24 Product Leadership Award Market Leadership Award Web Events Global, 2014 Frost

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20132014 North Global American Wireless SSL Solutions Certificate Enabling Product Technology Leadership Leadership Award Award Enabling Technology Leadership Award Wireless

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Leadership Award Mobile Forms North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year of business

More information

Market Share Leadership of the Year, Dynamic Publishing Solutions Global, 2010

Market Share Leadership of the Year, Dynamic Publishing Solutions Global, 2010 Market Share Leadership of the Year, Dynamic Publishing Solutions Global, 2010 Frost & Sullivan s Global Research Platform Frost & Sullivan is entering its 50 th year in business with a global research

More information

Market Share Leadership of the Year, Vulnerability Assessment Global, 2010

Market Share Leadership of the Year, Vulnerability Assessment Global, 2010 Market Share Leadership of the Year, Vulnerability Assessment Global, 2010 Frost & Sullivan s Global Research Platform Frost & Sullivan is entering its 50 th year in business with a global research organization

More information

2011 Smart E-Meter Market Customer Value Enhancement Award

2011 Smart E-Meter Market Customer Value Enhancement Award GmbH 2011 2011 Smart E-Meter Market Customer Value Enhancement Award 2011 Frost & Sullivan 1 We Accelerate Growth Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Market Share Leadership Award Inbound Contact Routing Systems North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50

More information

Product Differentiation Excellence, Traffic Visibility Solutions Market Global, 2012

Product Differentiation Excellence, Traffic Visibility Solutions Market Global, 2012 Product Differentiation Excellence, Traffic Visibility Solutions Market Global, 2012 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research

More information

2012 North American Enterprise Firewalls Market Penetration Leadership Award

2012 North American Enterprise Firewalls Market Penetration Leadership Award 2012 2012 North American Enterprise Firewalls Market Penetration Leadership Award 2012 Frost & Sullivan 1 We Accelerate Growth Market Penetration Leadership Award Enterprise Firewalls North America, 2012

More information

2012 Global Security and Network Performance Monitoring Product Differentiation Excellence Award

2012 Global Security and Network Performance Monitoring Product Differentiation Excellence Award 2012 2012 Global Security and Network Performance Monitoring Product Differentiation Excellence Award 2012 Frost & Sullivan 1 We Accelerate Growth Product Differentiation Excellence Award Security and

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North IT-Based American Water SSL Management Certificate Solutions Emerging Product Market Leadership Innovation Award Award 2014 Frost & Sullivan 1

More information

2011 Global Fashion Product Lifecycle Management Product Leadership Award

2011 Global Fashion Product Lifecycle Management Product Leadership Award 2011 2011 Global Fashion Product Lifecycle Management Product Leadership Award 2011 Frost & Sullivan 1 We Accelerate Growth Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year

More information

2015 European Conferencing Services Competitive Strategy Innovation and Leadership Award

2015 European Conferencing Services Competitive Strategy Innovation and Leadership Award 2015 European Conferencing Services Competitive Strategy Innovation and Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Strategy Innovation and Customer

More information

2012 North American Managed Security Service Providers Growth Leadership Award

2012 North American Managed Security Service Providers Growth Leadership Award 2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2012 2012 North American Managed Security Service Providers Growth Leadership Award 2011 Frost & Sullivan 1 We Accelerate

More information

2013 North American SSL Certificate Product Leadership Award

2013 North American SSL Certificate Product Leadership Award 2013 North American SSL Certificate Product Leadership Award 2013 Product Leadership Award SSL Certificate North America, 2013 Frost & Sullivan sglobal Research Platform Frost & Sullivan is in its 50th

More information

Product Market Leadership Award

Product Market Leadership Award 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Installed American Audio SSL Conferencing Certificate Systems Product Market Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Market

More information

2011 European Gas Detection Industry Technology Innovation Award

2011 European Gas Detection Industry Technology Innovation Award 2011 2011 European Gas Detection Industry Technology Innovation Award 2011 Frost & Sullivan 1 We Accelerate Growth Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business

More information

Key Industry Challenges addressed by Superior Customer Offerings

Key Industry Challenges addressed by Superior Customer Offerings Customer Value Enhancement Award Mobile Marketing North America, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization of

More information

2013 North American VoIP Access and SIP Trunking Services Growth Excellence Leadership Award

2013 North American VoIP Access and SIP Trunking Services Growth Excellence Leadership Award 2013 North American VoIP Access and SIP Trunking Services Growth Excellence Leadership Award 2013 Growth Excellence Leadership Award VoIP Access and SIP Trunking Services North America, 2013 Frost & Sullivan

More information

2013 North American Omni-Channel Customer Engagement Company of the Year Award

2013 North American Omni-Channel Customer Engagement Company of the Year Award 2013 2013 North American Omni-Channel Customer Engagement Company of the Year Award 2013 Frost & Sullivan 1 We Accelerate Growth Company of the Year Award Omni-Channel Customer Engagement North America,

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Product Leadership Award Retail Product Protection North America, 2014 Frost & Sullivan s Global Research Platform Frost & Sullivan

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Market Leadership Award Big Data Analytics Data Discovery and Visualization Global, 2014 Frost & Sullivan s Global Research Platform

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Product Line Strategy Leadership Award Hosted IP Telephony and UCC Services and Platforms North America, 2014 Frost & Sullivan s Global

More information

2012 Global Enterprise Voice and Unified Messaging Customer Value Enhancement Award

2012 Global Enterprise Voice and Unified Messaging Customer Value Enhancement Award 2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2012 2012 Global Enterprise Voice and Unified Messaging Customer Value Enhancement Award 2011 Frost & Sullivan 1

More information

2013 North American Physician Practice Management Customer Value Enhancement Award

2013 North American Physician Practice Management Customer Value Enhancement Award 2013 2013 North American Physician Practice Management Customer Value Enhancement Award 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Physician Practice Management North

More information

2013 North American SSL Certificate Market Share Leadership Award

2013 North American SSL Certificate Market Share Leadership Award 2013 North American SSL Certificate Market Share Leadership Award 2013 Market Share Leadership Award SSL Certificate North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Process American Tunable SSL Diode Certificate Laser Analyzers Competitive Product Strategy Leadership Innovation Award & Leadership Award Contents

More information

BEST PRACTICES RESEARCH. 2014 North American Cloud Computing New Product Innovation Leadership Award

BEST PRACTICES RESEARCH. 2014 North American Cloud Computing New Product Innovation Leadership Award 2014 2014 North American Cloud Computing New Product Innovation Leadership Award 1 Background and Company Performance Industry Challenges Cloud computing technology has enabled enterprises to use computer

More information

2013 North American Unified Communications and Collaboration Company of the Year Award

2013 North American Unified Communications and Collaboration Company of the Year Award 2013 North American Unified Communications and Collaboration Company of the Year Award 2013 Company of the Year Award Unified Communications and Collaboration North America, 2013 Frost & Sullivan s Global

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE Frost & Sullivan 1 We Accelerate Growth Industry Challenges As cloud solutions and technologies evolve, enterprises continue to show interest in how the cloud can help them achieve

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20142013 Global North Customer American Experience SSL Certificate Management Customer Product Value Leadership Leadership Award Award Background and Company Performance

More information

Key Industry Challenges Addressed by Superior Customer Initiatives

Key Industry Challenges Addressed by Superior Customer Initiatives Customer Value Enhancement Award SSL Certificate North America, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization of

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 North 2013 North American American Mobile SSL and Certificate Web Customer Engagement Solutions Product Leadership New Product Award Innovation Award New Product

More information

2012 North American Video Telemedicine Customer Value Enhancement Award

2012 North American Video Telemedicine Customer Value Enhancement Award 2012 2012 North American Video Telemedicine Customer Value Enhancement Award 2012 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Video Telemedicine North America, 2012 Frost &

More information

2012 Global Neuro-psychiatric Devices New Product Innovation Award

2012 Global Neuro-psychiatric Devices New Product Innovation Award 2012 Global Neuro-psychiatric Devices New Product Innovation Award Frost & Sullivan s Global Research Platform Frost & Sullivan has over 50 years of expertise in business with a global research organization

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2014 2013 INSERT COMPANY LOGO HERE 20142013 North North American American IT Professional SSL Certificate Services Customer Product Value Leadership Enhancement Award Award Customer Value Enhancement Award

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Customer Contact Mobility Applications North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is

More information

2015 North American Mobile Forms Competitive Strategy Innovation and Leadership Award

2015 North American Mobile Forms Competitive Strategy Innovation and Leadership Award 2015 2015 North American Mobile Forms Competitive Strategy Innovation and Leadership Award Frost & Sullivan 2015 1 We Accelerate Growth Contents Background and Company Performance... 3 Industry Challenges...

More information

INSERT COMPANY LOGO HERE. New Product Innovation Leadership Leadership Award Award

INSERT COMPANY LOGO HERE. New Product Innovation Leadership Leadership Award Award 2013 2014 INSERT COMPANY LOGO HERE 20142013 Global North Industrial American Computed SSL Certificate Radiography New Product Innovation Leadership Leadership Award Award New Product Innovation Leadership

More information

2013 Global Video Conferencing Technology Leadership Award

2013 Global Video Conferencing Technology Leadership Award 2013 Global Video Conferencing Technology Leadership Award 2013 Technology Leadership Award Video Conferencing Global, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2015 INSERT COMPANY LOGO HERE 2015 Global 2013 Network North American Visibility and SSL Network Certificate Intelligence Company Product Leadership of the Year Award Contents Background and Company

More information

INSERT COMPANY LOGO HERE. Product Market Leadership Award

INSERT COMPANY LOGO HERE. Product Market Leadership Award 2013 2014 INSERT COMPANY LOGO HERE 2014 Global 2013 North Enterprise American Video SSL Webcasting Certificate Solutions Product Market Leadership Award Contents Background and Company Performance... 3

More information

2015 Global PLM Services in Discrete Manufacturing Company of the Year Award

2015 Global PLM Services in Discrete Manufacturing Company of the Year Award 2015 2015 Global PLM Services in Discrete Manufacturing Company of the Year Award Frost & Sullivan 1 We Accelerate Growth Background and Company Performance Industry Challenges The industrial sector experienced

More information

Critical Infrastructure Product Entrepreneurial Leadership Award Company of the Year Award

Critical Infrastructure Product Entrepreneurial Leadership Award Company of the Year Award 2013 2014 2014 North 2013 American North Perimeter American Network SSL Certificate Security Solutions in Critical Infrastructure Product Entrepreneurial Leadership Award Company of the Year Award Background

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH Frost & Sullivan 2015 1 "We Accelerate Growth" Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 4 Conclusion... 6 Significance of Customer

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Leadership Award Building Energy Management Solutions North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in

More information

BEST PRACTICES RESEARCH INSERT COMPANY LOGO HERE

BEST PRACTICES RESEARCH INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 2014 Global Automation Software for Real-time Operational 2013 North American SSL Certificate Intelligence Company of the Year Award Product Leadership Award Background

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20142013 North North American American Network-Enabled SSL Certificate Cloud Product Product Line Strategy Leadership Leadership Award Award Contents Background and Company

More information

INSERT COMPANY LOGO HERE. Solutions for Discrete Product Industries Leadership New Product Award Innovation Award

INSERT COMPANY LOGO HERE. Solutions for Discrete Product Industries Leadership New Product Award Innovation Award 2013 2014 INSERT COMPANY LOGO HERE 2014 Global Plant 2013 North Data Management American SSL and Certificate Quality Optimization Solutions for Discrete Product Industries Leadership New Product Award

More information

2015 Global Conferencing Services Market Leadership Award

2015 Global Conferencing Services Market Leadership Award 2015 Global Conferencing Services Market Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Market Leadership of InterCall... 4 Conclusion... 7 Significance

More information