Syracuse University. Office of Field Instruction. School of Social Work. Program Competencies, Resulting Practice Behaviors & Examples of Field Tasks

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1 Syracuse University School of Social Work Office of Field Instruction Program Competencies, Resulting Practice Behaviors & Examples of Field Tasks Program Competency Resulting Practice Behavior Example Field Opportunities/Tasks 1. Identify as a professional social worker and conduct oneself accordingly Social workers serve as representatives of the profession, its mission, and its core values. They know the profession s history. Social Workers commit themselves to the profession s enhancement and to their own professional conduct and growth. Comes prepared for work Is dressed appropriately for agency setting Accurately explains professional role within internship setting to all key individuals Reliable in completing assigned tasks Adaptable and flexible in managing assigned tasks Treats colleagues with genuineness, respect and appropriate boundaries Treats clients with genuineness, empathy and appropriate boundaries Is able to function with appropriate independence Regularly attends scheduled supervision prepared with questions/concerns for supervisor Accurately verbalizes own strengths and challenges during supervision Demonstrates a willingness to modify specific behavior based on feedback from supervision Accurately communicates to supervisor challenges with client and discloses practice errors Actively seeks out opportunities for feedback from multiple appropriate sources Seeks out opportunities within the agency to increase skills and knowledge Utilizes self care techniques to avoid compassion fatigue, secondary trauma and burnout Assumes personal responsibility for planning and setting priorities in use of agency time and resources Identifies the direction of supervision necessary to support effective practice Takes responsibility for own learning through productive use of conference time and supervisory sessions Assumes personal responsibility for planning and setting priorities in use of agency time and resources Works effectively as a member of a team, task force or committee Demonstrates the capacity to provide leadership on a team, task force or committee Takes responsibility for own learning through productive use of conference time and supervisory sessions 2. Apply social work ethical Agency/Program Task Attend agency orientation Attend agency relevant training Tour agency Attend regularly scheduled formal supervision and come prepared with questions and updates. Introduce self and role to agency staff. Introduce self and role to clients. Research professional organizations related to being a social worker Identify and engage in self care activities and monitor stress. Participate in group supervision Participate in staff meetings Develop work plan In Supervision: Discuss expectations in giving and receiving feedback Discuss evaluation process 7/22/10 Page 1

2 principles to guide professional practice Social workers have an obligation to conduct themselves ethically and to engage in ethical decision making. Social workers are knowledgeable about the value base of the profession, its ethical standards, and relevant law. Demonstrates an awareness of own personal values Demonstrates an awareness of professional values Applies social work ethical values and principles Articulates personal values that have been challenged and how they may conflict with professional value Identifies ethical dilemma and uses an appropriate process to reach an ethical decision Demonstrates honesty and integrity in practice Practices within area of competence Follows agency confidentiality guidelines Practices with informed consent from clients Apprises supervisor of any conflicts of interest Approaches ethical dilemmas with appropriate confidence and logically reaches ethical decisions Articulates how values, assumptions and biases can influence beliefs and perceptions with regard to community, organizational and policy practice. Review coursework that addressed values, ethics and resolving ethical dilemmas. Read NASW Code of Ethics Read agency confidentiality policy Read agency mandated reporter policy Journaling value conflicts and compromises Identify and analyze (in writing) at least one ethical dilemma using the NASW Code Of Ethics In supervision: Identify and discuss with supervisor potential value conflicts within the practice setting. Purposeful discussion of how own personal values may influence your practice with the population your agency serves. Discuss application of agency ethical standards 3. Apply critical thinking to inform and communicate professional judgments Social workers are knowledgeable about the principles of logic, scientific inquiry, and reasoned discernment. They use critical thinking augmented by creativity and curiosity. Critical thinking also requires the synthesis and communication of relevant information. Writes accurate, comprehensive client assessments Writes clear, concise recommendations and/or discharge plan for clients Prioritizes goals logically within treatment plan Articulates the rationale for use of boundaries such as self-disclosure with clients Uses an analytical approach for effective decision making Uses self-disclosure effectively and discriminately Demonstrates the ability to think strategically and apply effective strategies to achieve macro objectives Identifies and applies theories relevant to specific settings and problems Complete a client assessment (whatever kind of assessment you utilize in your setting such as social histories, family assessments, bio/psycho/social/spiritual assessments) Complete an intake Complete a service plan (whatever kind of plan you utilize within your setting such as treatment plan, safety plan, goal plans, client goals, case management plans) Provide rationale for treatment plan objectives. In Supervision: Describe client practice tasks, and present and analyze client system information. Purposeful discussion about use of boundaries and use of self-disclosure within setting and rationale for this. 4. Engage diversity and difference in practice Social workers understand how diversity characterizes and shapes the human experience Articulates personal biases during supervision Articulates the specific cultural differences between clients, or between client and student Articulates when personal biases or personal values may impact working with diverse groups Seeks to understand client s individual experience of their own diversity within unique Research relevant information about special populations served by agency. Attend agency cultural diversity training. Attend a community based social event such 7/22/10 Page 2

3 and is critical to the formation of identity. The dimensions of diversity are understood as the intersectionality of multiply factors including age, color, culture, disability, ethnicity, gender, gender identity and expression, immigration status, political ideology, race, religion, sex, and sexual orientation. Social workers appreciate that, as a consequence of difference, a person s life experiences may include oppression, poverty, marginalization, and alienation as well as privilege, power, and acclaim. cultural contexts Views self as a learner and engages clients and colleagues as informants of their own experience Develops interventions and goals that are consistent with the clients worldview Incorporates an understanding of sources of institutional racism, sexism, ageism, homophobia and discrimination against persons with disabilities into the assessment process Articulates how one s own personal characteristics, family history and experience with diversity influences professional practice Seeks guidance from appropriate sources regarding similarities and differences in practice with diverse populations within communities and organizations as (Duck Race or any kind of festival) Go on a home visit. Journal about client s cultural differences. Identify settings that are unfamiliar (related to your agency in some way) to the student and have them go and observe in that setting. In supervision: Identify, explore and discuss how narrow or broad the students perception is. Identify and discuss the cultural difference between clients, and between client and student. Identify a value based issue related to diversity. 5. Advance human rights and social and economic justice Each person, regardless of position in society, has basic human rights, such as freedom, safety, privacy, an adequate standard of living, healthcare, and education. Social workers recognize the global interconnections of oppression and are knowledgeable about theories of justice and strategies to promote human and civil rights. Social work incorporates social justice practices in organizations, institutions, and society to ensure that these basic human rights are distributed equitably and without prejudice. 6. Engage in researchinformed practice and practice-informed research Social workers use practice experience to inform research, Recognizes and articulates when systemic oppression and discrimination affects clients Can develop an effective plan for advocacy to address social justice issues Is objective, effective and productive in advocacy efforts Effectively advocates when issues of social and economic justice interfere with and assessment, diagnosis and access to services Can articulate the intersection between issues of social and economic justice and macro practice Takes initiative to locate readings and/or other resources to improve practice Critically analyzes readings and other resource information Appropriately applies theories and/or concepts from readings and/or other resources to practice Identifies opportunities within the agency for practice informed research Develop a plan for how the agency might address a social justice issue that it is confronted with. Participate in an advocacy effort the agency is a part of (taskforce against gun violence, system of care, TNT groups, work group) Purposeful discussion of the challenges, discrimination and oppression their clients face in the community (access to services, societal stigma, lack of healthcare, neighborhood issues, educational issues, fair housing, absentee landlords, profiling, distrust by authority, limited grocery stores) 7/22/10 Page 3 Agency/Program Tasks Reading assignments: read a book and/or several articles that are relevant to setting Conduct a literature review on practice area and present to staff team

4 employ evidence-based interventions, evaluate their own practice, and use research findings to improve practice, policy and social service delivery. Social workers comprehend quantitative and qualitative research and understand scientific and ethical approaches to building knowledge. 7. Apply knowledge of human behavior and the social environment. Social workers are knowledgeable about human behavior across the life course; the range of social systems in which people live; and the ways social systems promote or deter people in maintaining or achieving health and well-being. Social workers apply theories and knowledge from liberal arts to understand biological, social, cultural, psychological, and spiritual development. 8. Engage in policy practice to advance social and economic well-being and to deliver effective social work services Social work practitioners understand that policy affects service delivery, and they actively engage in policy practice. Social workers know the history and current structures of social policies and services; the role of policy in service delivery; and the role of practice in policy development. Utilizes current knowledge from empirical studies in the selection of interventions, modalities and goals Identifies and draws upon, as appropriate, expertise, data, community leaders, planning and evaluation tools Demonstrates a strengths perspective in work with client systems Critiques and applies knowledge to understand person and environment (social context) Utilizes a bio/psycho/social/spiritual perspective to understand the functioning of individuals, families and groups Utilizes appropriate human behavior theory to guide intervention Utilizes current knowledge from clinical theory in the selection of interventions, modalities used and goals established Utilizes family systems theories to assess the functioning of individuals, families and groups Demonstrates a flexible understanding of the importance of theory and its limitations in macro practice Articulates the federal/state/local policies and laws that impact the client system and the agency Identifies when advocacy for policy change is needed Identifies potential strategies to promote policy change Collaborates with colleagues and clients for effective policy action Differentiates agency policy and/or program needs of the service delivery system from the needs of the client and manages both sets of legitimate needs to benefit the client Able to advance and evaluate policies consistent with client strengths and needs and the values of the social work profession Present a summary of a journal article and discuss its relevance in a staff meeting. Identify the programs in the agency that are evidence-based and discuss why they were chosen over others Read, critically analyze and write a critique regarding the research that supports the evidence-based program. Complete a client assessment that is used by your agency (such as social histories, family assessments, bio/psycho/social/spiritual assessments) Complete an intake Complete a service plan (whatever kind of plan you utilize within your setting such as treatment plan, safety plan, goal plans, client goals, case management plans) Provide rationale for treatment plan objectives. Complete a family genogram for client Complete an eco-map for client Agency/Program Tasks Obtain and read agency/program policies and procedures Explore what policy development is currently in progress in the agency. Identify one policy or protocol and critically analyze, discuss history and rationale for the policy and how it impact clients Research the federal/state/local funders websites Read the federal/state/local policies and laws that are relevant to practice population Participate on task force Participate on community coalition Participate in state legislative day that is relevant to practice area Write letter to legislatures to promote policy change 7/22/10 Page 4

5 9. Respond to contexts that shape practice Social workers are informed, resourceful, and proactive in responding to evolving organizational, community and societal contexts at all levels of practice. Social workers recognize that the context of practice is dynamic, and use knowledge and skill to respond proactively. Provides effective cross-systems advocacy Follows agency policies Articulates how current mezzo and macro issues impact client systems Articulates how current macro issues impact agency systems Incorporate an understanding of the client problem at a variety of systems levels including individual, family, group, agency and community into assessment and treatment plan Assesses the culture and politics of the organization and Incorporates that understanding into planned change, administrative and evaluation methods In Supervision Discuss strategies that social workers within the agency have utilized to promote policy change Program/Agency Tasks Meet with agency administrator and discuss current macro issues (ex: economy, availability of grants, changing face of community being served impacting the organization, NYS social work licensure laws) Retrospective analysis of how the agency has historically responded to the needs of the community. 10. Engage, assess, intervene, and evaluate with individuals, families, groups, organizations and communities Professional practice involves the dynamic and interactive processes of engagement, assessment, intervention, and evaluation at multiple levels. Social workers have the knowledge and skills to practice with individuals, families, groups, organizations and communities. Develops a mutually agreed-on focus of work with client system Demonstrates use of effective communication skills with client Demonstrates use of engagement skills with client system Accurately identifies presenting issues and/or needs of the client system Accurately collects and interprets client system information Accurately identifies client strengths and challenges Develops mutually agreed-on goals and objectives for client and social worker Identifies multiple appropriate intervention strategies to assist client in meeting goals Selects most appropriate intervention strategy to assist client in meeting goals Implements intervention strategies based on comprehensive assessment and goal plan with individuals, families, groups, organizations and community. Effectively negotiates, mediates and advocates for client Makes referrals and follows up to ensure service delivery Facilitates appropriate transitions and endings Objectively evaluates outcome of interventions Uses knowledge gained from previous interventions to inform future practice Collaborates with the client to evaluate progress toward goals Articulates a rationale for a specific treatment plan Articulates a rationale for an intervention Uses clinical judgment to assess and initiate a discharge plan Continuously monitors client progress toward meeting goals Establishes and deepens the therapeutic relationship and is aware of his or her own presence within the relationship Uses a standard diagnostic tool, such as the DSM-IV-TR, to develop a diagnosis Evaluates own practice from a systems perspective Agency/Program Tasks Provide client intakes Provide social work services (whether it be case management, crisis intervention, therapy, supportive counseling, advocacy, information and referral) to X number of clients throughout the year. Complete client assessments Implement service plan Complete process recordings Audio tape a session and analyze Conduct a self assessment of interpersonal skills Complete a weekly journaling Provide individual client advocacy Complete necessary referrals Complete discharge summaries Complete all necessary record-keeping and documentation. Present a case at group supervision Provide assistance with a grant proposal In Supervision: Describe client practice tasks, and present and analyze client system information Present diagnostic impressions Discuss discharge planning and transition planning 7/22/10 Page 5

6 Utilizes a range of qualitative and quantitative planned change, administrative and evaluation methods Articulates the strength and limitation of planned change models as potentially applied to a variety of organizational, community and political settings. Utilizes appropriate modes of communication written, oral and electronic to advance macro practice Assesses strengths and needs in community and organizational setting Continuously monitors progress toward meeting goals Evaluates own practice Discuss social worker boundaries IFG Become familiar with the DSM-IV-TR Provide mental health counseling Clinical case review at group supervision In supervision Discuss therapeutic intervention models and evidence for use with client system COPPA Design a program evaluation Participate in a relevant community organizing effort Participate in Continuous Quality Improvement committee Facilitate task force activities Complete an agency needs assessment and or a GAP analysis Take the lead on developing and completing a grant proposal Participate in grantee meetings at the federal/state or county level Research relevant RFP s Meet with financial administrator to discuss finance management of the organization Review program budget and discuss how financial decisions are made within the organizations Journal reviews 7/22/10 Page 6

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