SINGAPORE. Capability Statement RIGHT SOLUTIONS RIGHT PARTNER. July ALS Life Sciences 1

Transcription

1 SINGAPORE Capability Statement RIGHT SOLUTIONS RIGHT PARTNER July 2015 ALS Life Sciences 1

2 Table of Contents 3 Business Overview 4 ALS Singapore Overview 7 Food 8 Pharmaceutical 11 Environmental 12 Biological Fluids 15 Electronics 16 Tribology and Petroleum 19 Value-Added Services 20 Accreditations and licenses 23 Quality systems 24 Safety as a Priority 27 Major Equipment List 28 Contact Details ALS IS THE GLOBAL BENCHMARK FOR QUALITY AND INTEGRITY 12,200 Experienced and dedicated staff globally Business Overview 370+ Laboratories and offices across the world 60+ Countries covered by the ALS global network ALS is a global leader in the testing, inspection and certification industry. Providing services to government, multi-national companies, manufacturers, traders, consultants and mining companies across the world. ALS has four divisions; Life Sciences, Minerals, Energy and Industrial. Globally ALS processes more than 10 million samples per year and is one of the largest TIC companies in the world. ALS employs more than 12,200 staff in more than 370 locations in 60 countries throughout Asia, Australia, North America, South America, Europe, Africa and the Middle East. ALS provides a broad range of sophisticated, state-of-the-art services to eleven market segments; Environmental (air, water, soil, sediment) Food & Pharmaceutical (food safety, food quality, raw products, health supplements, medical devices and cosmetic products) Electronics (microcontamination testing) Geochemistry (geochemical testing of exploration and grade control samples) Metallurgy (specialist metallurgical testing services) Mine Site (laboratory design and on-going staffing and commissions, grade control and mill assays, metallurgical balances, environmental monitoring and asset care) Inspection (laboratory analysis, quantity and quality analysis, precious and platinum group metal inspection, preshipment inspections, sampling, preparation and marine services) Coal (exploration, production, superintending, value-in-use and training) Oil & Gas (sampling, characterisation, evaluation, inspection and monitoring) Asset Care (non-destructive testing, materials testing and mechanical testing) Tribology (lubricant analysis and condition monitoring) ALS Core Values Honesty and Integrity Exceeding Client Expectations Belief in our Ability Hard Work and Continuous Improvement Doing it Better Celebrating Success Safety as a Priority 2 ALS Life Sciences 3

3 THE LEADER IN COMPREHENSIVE ANALYTICAL TESTING SERVICES 121 Genting Lane #04-01 Singapore ENVIRONMENTAL TRIBOLOGY ELECTRONICS FOOD BIOLOGICAL FLUID PHARMACEUTICAL ALS Singapore provides world class testing services to the Food, Pharmaceutical, Environmental, Electronics, Tribology and Biological Fluid market sectors. With state-of the-art facilities, the latest technologies and expert technical staff, ALS delivers high quality and timely sampling, analytical and consulting services to clients in South East Asia. ALS Singapore Overview ALS Singapore has been operating as an independent testing and consulting service provider for more than 30 years. The business has in excess of 100 staff and uses the latest technology to service the Food, Environmental, Electronics, Tribology, Biological Fluid and Pharmaceutical sectors. The business can provide a wide range of high quality solutions to clients in Singapore and South East Asia. 4 ALS Life Sciences 5

4 FOOD TESTING I NEEDED ANALYTICS WITH A SHORT DEADLINE MEET. ALS TOOK EXCELLENT AND PROMPT CARE OF MY REQUIREMENTS WITH CHEERFUL AND PROFESSIONAL SERVICE. FOOD MANUFACTURER ALS Singapore has a diverse range of sampling, testing and consulting services available to assist the Food Industry with their food safety and food quality requirements. With over 20 years of experience in the Singapore food industry, the business is a SAC-SINGLAS accredited supplier of laboratory services and is an active member of the Singapore Institute of Food Science and Technology (SIFST). The Singapore business has a commitment to dependable testing services that provide clients with the confidence to make informed decisions in meeting their regulatory and food quality requirements. Testing Services Microbiology Nutrition labelling Preservatives Metals and Minerals Additives Vitamins Pesticides GMO Mycotoxins Contaminants testing Migration testing (food packaging) Ethanol Strength Level in Alcoholic Products Food-borne Allergen Testing Meat Speciation Testing, ie. Porcine Detection Edible Oils and Fats Testing General Food Chemistry Testing Support Services Shipment analysis Quality assessment for small to medium food factories Training courses in food safety and GMP Environmental sampling, equipment and hand swabbing 6 ALS Life Sciences 7

5 PHARMACEUTICAL TESTING ALS HAS ALWAYS PROVIDED EXCELLENT CUSTOMER SERVICE. THEY GO OUT OF THEIR WAY, AFTER WORKING HOURS, TO SHIP SAMPLE CONTAINERS OVERNIGHT TO MY OFFICE. HEALTH CARE FIRM ALS Singapore can provide a wide range of sampling, testing and consulting services to the pharmaceutical and health care industry. The business has the resources, facilities and capabilities to carry out testing and analysis of medical devices, pharmaceutical, health care, Chinese proprietary medicine and cosmetic products. The laboratory s staff are extensively trained and committed to provide professional testing services to clients. The testing methods are set up in accordance to United States Pharmacopeia (USP) and European/British Pharmacopeia (EP/BP) standard testing methods. The laboratory set up and process flow also meets the regulatory requirement for a Good Manufacturing Practice (GMP) quality control laboratory Testing Services Sterility test for pharmaceutical and medical products Pharmaceutical environment and process validation Microbial enumeration and identification test for pharmaceutical products Bioassay/Microbiological assay for antimicrobial products Evaluation of disinfectants and antiseptics Bacterial endotoxin test Microbial limits test RO water analysis Trace toxic metals Synthetic colouring Growth Promotion Testing Antimicrobial Effectiveness Testing General Tests and Assays - Identification Tests, Limit Tests, and Assays Physical Tests and Determinations - SG, RI, LOI, LOD, TOC, Water, etc. Compressed Gas Microbial Monitoring 8 ALS Life Sciences 9

6 ENVIRONMENTAL TESTING ALS IS EASY TO WORK WITH AND ALTHOUGH THEY HAVE THE FULL EXPERIENCE AND SUPPORT OF A GREAT BIG NATIONWIDE LAB, IT S NICE TO FEEL LIKE YOU ARE DEALING WITH YOUR LOCAL LAB. ECOTOXICOLOGY COMPANY ALS Singapore has a team of experienced chemists and engineers. With a wide scope of capabilities the business has the capacity and expertise to provide superior project outcomes across a range of matrices and applications. Testing and Monitoring Services Soil, sediment and solid waste Environmental baseline studies (EBS) Environmental impact assessments Toxicity test for landfill Soil for civil engineering purposes Agricultural soil testing Solid waste classification Water Groundwater monitoring Surface water monitoring Waste water monitoring Sea water testing Drinking / Potable water testing Swimming pool water testing Air monitoring (sampling and analysis) Stack Emissions Ambient Air Industrial Hygiene (IH) Indoor Air Quality (IAQ) Clean-room air quality monitoring Asbestos identification and fibre counting Noise Monitoring Vibration Monitoring 10 ALS Life Sciences 11

7 BIOLOGICAL FLUIDS THE PEOPLE AT ALS ARE ALWAYS VERY FRIENDLY AND ACCOMMODATING. THEY ARE QUICK TO RESPOND, THEY HAVE REASONABLE PRICING, AND QUICK TURNAROUND. ALS IS JUST ALL AROUND A GREAT COMPANY TO DEAL WITH! CONSULTING FIRM ALS Singapore has the resources, facilities and capabilities to carry out the timely and reliable testing of biological fluids. Clients of the business include hospitals, clinics, research organizations and haemodialysis centres. Our commitment to dependable testing services provides clients with the confidence to make informed decisions in meeting the regulatory requirements of the Ministry of Health (MOH) and Ministry of Manpower (MOM) of Singapore. ALS Singapore is accredited with ISO 15189:2012 for medical testing. Blood and Urine Toxic metals Fluoride Exposed Chemicals and their Metabolites (eg. SPMA, TTMA, TCA) Creatinine Level Haemodialysis Fluids Total Viable Microbial Count Bacterial Endotoxin Contaminants as per AAMI or ISO Standards Electrolytes 12 ALS Life Sciences 13

8 ELECTRONICS TESTING ALS STAFF ARE VERY PATIENT AND RESPONSIVE WITH OUR INITIAL QUESTIONS. WE WILL CERTAINLY USE ALS WHEN WE NEED MORE TESTING. THEY ARE A VERY EFFICIENT TEAM AND HAVE GOOD TURNAROUND TIME. MEDICAL TECHNOLOGY MANUFACTURER ALS Electronics has the resources to deliver reliable and timely analytical solutions for all of your electronics testing needs. Our laboratory is staffed with technical and industry experts, utilizes the latest analytical and instrument technologies, and operates within a dedicated laboratory workspace. ALS is one of the fastest growing electronic micro-contaminant testing service providers in the world. The business takes pride in building strong customer relationships with local and international clients through a commitment to customer service that is second-to-none. The testing services can utilize standard international methodologies, or be based on client specific testing methods developed for a particular application or program. Beyond testing reports clients have access to consulting services and technical advice. Testing Services Cleanliness Testing Low level Ionics of electronic products & components Particle Counting and Identification Volatile Organic Compound of electronic materials Semi and Non-Volatile Organics Residue analysis Trace Metal analysis Cleanroom Air Monitoring and Analysis VOC Analysis of Cleanroom Air and CDA Ionic Impinging Reliability Testing Temperature/Humidity Cycle Salt Spray Analysis Failure Analysis Cross-sectioning SEM EDX CT Scan Micro metrological measurements Surface Roughness Step Height Plating Thickness Micro contamination Testing Foreign Contamination & Foreign Matter Analysis 14 ALS Life Sciences 15

9 TRIBOLOGY AND PETROLEUM THE PEOPLE AT ALS ARE ALWAYS VERY FRIENDLY AND ACCOMMODATING. THEY ARE QUICK TO RESPOND, THEY HAVE REASONABLE PRICING, AND QUICK TURNAROUND. ALS IS JUST ALL AROUND A GREAT COMPANY TO DEAL WITH! LUBRICANT SUPPLIER Whether you want to reduce costly repairs, limit unplanned downtime, increase equipment availability, extend oil drain intervals or evaluate product performance, ALS Singapore can provide the testing solutions to help improve your maintenance practices. The laboratory operates as a totally independent oil, fuel, coolant, and metalworking fluid analysis service and is part of the largest global laboratory network in the industry. Customer Base Construction Manufacturing Mining Transportation Lubricant Suppliers Oil Exploration Original Equipment Manufacturers (OEMs) ALS Singapore can offer standard analysis packages and over 50 different specialised ASTM tests covering any combination of conditions, fluids, and applications. Services include: In-Service Lubricant Analysis Engine Coolant Analysis Diesel Fuel Analysis Metalworking Fluids Analysis Wear Debris Analysis Consulting and Training ALS Life Sciences 17

10 VALUE ADDED SERVICES ALS STAFF ARE ALWAYS COURTEOUS, AND I M ABLE TO QUICKLY REACH ANALYSTS FOR DISCUSSIONS TO TAILOR REQUIREMENTS TO SUIT WHATEVER PROBLEM I M WORKING ON. CONSULTING FIRM ALS can provide a wide range of value added services to assist clients with testing programs and projects. Dedicated marketing and customer services staff Logistics support Project managers Sample containers (with preservation) and cooler boxes Technical advice Result interpretation Comparison to regulatory guidelines Customised report formats LIMS 18 ALS Life Sciences 19

11 ACCREDITATIONS AND LICENSES THE CERTIFICATES OF ANALYSIS ARE ALWAYS CLEAR AND PRECISE. THE TIME FRAMES TO GET PRICE QUOTES AND SAMPLES ANALYZED ARE EXCELLENT. CHEMICAL COMPANY ALS is focused on providing high quality analytical services that provide clients with the confidence to make informed decisions. The laboratory is accredited to ISO17025 for the suite of services provided. Singapore Laboratory Accreditation Scheme (SINGLAS), administered by the Singapore Accreditation Council to the requirements of ISO17025:2005 in 2 fields: Chemical & Biological, and, Environmental Testing. ISO 15189:2012 Medical Testing Approved Analysts of Oils & Fats by the Federation of Oils, Seeds and Fats Association, Ltd of the United Kingdom (FOSFA International) Registered Analysts by the Sri Lankan Standards Institution of Colombo, Sri Lanka for pre-shipment analysis of vegetable oils from Singapore and Malaysia. Approved Laboratory to carry out Micro-contamination tests and banned substances tests for Hard-Disk components by Seagate, Western Digital, Samsung and Hitachi GST. Recognized Analysts by the Singapore Food Control Department, Pollution Control Department, Public Utilities Board, Ministry of Health, Ministry of Defense, People s Association, Health Science Authority, Health Promotion Board, National Environmental Agency, Ministry of Manpower, and Land Transport. Authority and Jurong Town Council, and other government bodies. Bizsafe Level 4, approved by Workplace Safety and Health Council, Ministry of Manpower. Approved Laboratory for Oil and Filter Analysis by engine manufacturers Turbomeca and Honeywell Approved Analysts of Grain and Feed Trade Association (GAFTA) ALS Life Sciences 21

12 QUALITY SYSTEMS THE CUSTOMER SERVICE IS ABOVE EXCEPTIONAL, THEY GO OUT OF THEIR WAY TO GET YOU WHAT YOU NEED WHEN YOU NEED IT WITHOUT ANY PROBLEMS. THE BEST AND MOST PROFESSIONAL BUSINESS I WORK WITH! ENVIRONMENTAL CONSULTING FIRM ALS is focused on providing high quality analytical services that provide clients with the confidence to make informed decisions. Our full time Quality Assurance Chemists are responsible for supervising quality assurance and quality control functions, in addition to reviewing all standard operating procedures (SOPs) and scheduled QA plans. The quality assurance programme is designed to assess the precision and accuracy of the generated analytical results. Quality Assurance Programme includes: The use of a chain-of-custody form Regular instrument maintenance, tuning and calibration checks by QA/QC staff Reference standard verification Internal quality control items including; laboratory blanks, quality check samples, duplicates, matrix spike (MS) and matrix spike duplicates (MSD) Analytical method validation Data archiving and record keeping Internal auditing Participation in national and international proficiency programmes (such as NATA, FAPA S, AOCS, ASTM, FOSFA, APG, GAFTA, IFM, LGC, UKNEQAS, etc.) ALS Singapore s extensive quality control program is reflective of world best practice and provides confidence in the quality of your analytical data ALS Life Sciences 23

13 SAFETY AS A PRIORITY OUR GLOBAL MINIMUM STANDARD ASSISTS IN MANAGING HEALTH, SAFETY, AND ENVIRONMENTAL ISSUES. ALS is committed to a safe work culture. Our global minimum standard assists in managing health, safety and environmental issues. On a national basis, policy and procedures are designed to comply with the requirements of relevant legislation. ALS employs a team of Health and Safety professionals at both a regional and corporate level to support continual improvement and best practice. ALS believes that meeting its safety and environmental obligations is essential to its long-term success. ALS imparts its safety and environmental values from the first day the employee commences work with the company and throughout their term as a valued employee. We do this by: Comprehensive safety training upon hire Ongoing training, including formal training on core topics and personalized training based on risk assessments Integration with our day-to-day operations through our Safety First program and quality management system Auditing, reporting and review at all levels of the organization ALS has a core value of Safety as a Priority. Being an employee of ALS is about putting safety first. This approach is identical for staff working across the globe. As part of this global approach, the minimum standard is driven by an ethic to deliver a consistently friendly and safe approach to work, regardless of differences in local laws. The ALS HSE Minimum Standard requires each business to manage risks by adopting the following: Ensuring health, safety and environmental resources are available Ensuring managers are aware of their responsibilities Implementing a plan for managing injuries and site emergencies Ensuring contractors work safely Ensuring that key safety information is available for all staff to view Providing training on key safety risks Ensuring that all staff have an opportunity to provide feedback Ensuring that work areas are designed and maintained in a safe manner Ensuring that all incidents are reported so we can learn from our experiences Completing a review of health and safety issues on a regular basis Ensuring that a monthly site audit of Safety issues is conducted Fixed schedules are in place for auditing, reporting and review of the HSE management system by staff, supervisors and management ALS Life Sciences 25

14 MAJOR EQUIPMENT LIST ITEM NO. DESCRIPTION OF INSTRUMENT QUANTITY 1 Liquid chromatography / Mass /Mass (LC/MS/MS) 2 2 Inductively coupled plasma/mass (ICP/MS) 2 3 Gas chromatograph/mass spectrometer (GC/MS) 10 4 Gas chromatograph/flame ionization detector (GC/FID) 4 5 Gas chromatograph/electron captured detector (GC/ECD) 2 6 High performance liquid chromatography (HPLC) 5 7 Ion chromatograph (IC) 4 8 SEM-EDX 1 9 Zeta 20, 3-D Imaging 1 10 Gel Permeation Chromatograph (GPC) 1 11 Flame/Flameless atomic absorption spectrophotometer (FAAS/GFAAS) 1 12 Flow injection mercury analyzer (FIMS) 2 13 NIC Mercury Analyzer 1 14 Inductively coupled plasma/oes (ICP/OES) 4 15 Microscope FTIR 1 16 Flow Injection Ion Analyzer (FIA) 1 17 Fourier transform - infra red spectrophotometer (FTIR) 2 18 Spectrofluorometer 1 19 Biacore Q 1 20 UV-Visible spectrophotometer 3 21 Total organic carbon (TOC) analyzer 2 22 Purge & Trap for VOCs 3 23 Headspace auto-sampler VOCs 2 24 Dynamic headspace equipment CDS for VOCs 2 25 Absorption and desorption unit for VOCs 1 26 Toxicity characteristic leachate procedure (TCLP) apparatus 2 27 Karl Fischer moisture meter 3 28 FTIR Oil Analyzer 1 29 Oil Particle Counter 1 30 Liquid Particle Counter 1 31 Auto-titrators 4 32 Flash point testers 3 33 Various microbiology facilities Various Vegetable Oil Testing facilities Various Food Testing facilities Tempo 1 37 Salt Spray Tester 1 38 Temerature Humidity Chamber ALS Life Sciences 27

15 Contact Details ALS Building 121 Genting Lane #04-01 Singapore T: E: Jeanette Wong Managing Director E: Kai Wen Yao General Manager E: Ken Lam Marketing Manager E: Peggy Lim Customer Services Manager E: RIGHT SOLUTIONS RIGHT PARTNER 28