Data Center & Hosting Services

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1 Data Center & Hosting Services Exchange 680 Exchange - Education 681 Exchange - Government 682 Exchange - Additonal Storage 685 Large File Attachment Capabilities 689 Blackberry Service/Gateway Microsoft Domain & Active Directory 683 MS Domain & Active Directory Services Sharepoint Hosting $4.25 $5.50 Per 5 MB $0.02 Useful for saving more of your s over longer time $5.00 For any mailbox that has more than the default 5MB attachment limit set. $11.50 $4.00 This service is appropriate when customers don t maintain their active directory domain server. SHAREPT CAL Sharepoint CAL Per Month $4.00 Contact your Account Representative for more details SHAREPT AE SHAREPT AI SHAREPT IA SHAREPT SA Sharepoint Hosting - Agency External Sharepoint Hosting - Agency Internal Sharepoint Hosting - Interagency Sharepoint Hosting - State Applications Dedicated Server Hosting 208 SQL Dedicated Cluster 209 SQL Dedicated Node Per Month $ Contact your Account Representative for more details Per Month $ Contact your Account Representative for more details Per Month $ Contact your Account Representative for more details Per Year (Plus subscription to a State SharePoint Hosting Plan) $2, Contact your Account Representative for more details Per Month $2, Dedicated Cluster is for customers who want or need exclusive access to all resources in a cluster, including the passive node. Per Month $2, Dedicated Node - Shared Cluster is for customers who need a dedicated server running SQL, but can share the passive node. 210 SQL Shared Node Per Month $ Shared Node is for customers who need SQL services but do not require dedicated servers, and can share server resources with other customers. 1

2 755 Dedicated Server Hosting - Band Dedicated Server Hosting - Band Dedicated Server Hosting- Band Dedicated Server Hosting- Band Dedicated Server Hosing- Band Dedicated Server Hosting- Band Dedicated Server Hosting- Band Dedicated Server Hosting- Band Unix Processing Systems Per Month $ Dedicated Server Hosting (Dual Processor Edition) offering is for customers who want a comprehensive hosting solution. Services include one dedicated dual processor server (dual 3.2 GHz minimum), with dual hard drives (dual 73 GB minimum) configured in a hardware based RAID-1 array, with minimum 2 GB of RAM. For more information please contact your account representative. Per Device $ Initial setup fee Per Month $ Dedicated Server Hosting (Dual Processor Edition) offering is for customers who want a comprehensive hosting solution. Services include one dedicated server with quad core processing, with dual hard drives (Dual 73 GB minimum) configured in a hardware based RAID-1 array, with minimum 8 GB of RAM. For more information please contact your account representative Per Device $ Initial setup fee Per Month $ Dedicated Server Hosting Band 3 offering is for customers who want a comprehensive hosting solution. Services include one dedicated server with quad core processing, dual hard drives (Dual 73 GB minimum) configured in a hardware based RAID-1 array, with minimum 16 GB of RAM. For more information please contact your account representative. Per Device $ Initial setup fee Per Month $1, Dedicated Server Hosting Band 4 offering is for customers who want a comprehensive hosting solution. Services include one dedicated four socket server, with dual hard drives (Dual 73 GB minimum) configured in a hardware based RAID-1 array, with minimum 16 GB of RAM. For more information please contact your account representative. Per Device $1, Initial setup fee Per Processor $1, Service includes: Environmental(s) including heating/air, space, and power with 24X7 coverage; Connection to DIS data center infrastructure; Hardware maintenance, Software Licensing and maintenance (includes OS software, database software, and some application and/or presentation software); Software support line; connectivity to enterprise storage (usage is charged separately); firewall protection with customer input; regular security vulnerability scanning. 184 Linux Processing Per Processor $ Service includes: Environmental(s) including heating/air, space, and power with 24X7 coverage; Connection to DIS data center infrastructure; Hardware maintenance, Software Licensing and maintenance (includes OS software, database software, and some application and/or presentation software); Software support line; connectivity to enterprise storage (usage is charged separately); firewall protection with customer input; regular security vulnerability scanning. 2

3 182 Wintel Processing Systems 815Standard Verisign SSL Certificate Customer Equipment Hosting BDC-Shared Rack 1 Rack BDC-Shared Rack 1U BDC-Shared Rack Setup Backup Data Center Shared Backup Data Center Shared Backup Data Center Shared 764 Shared Rack Service 1U 765 Shared Rack Service 1U (1- Time) 766 Shared Rack Service 2U (1 - Time) 767 Shared Rack Service 4U (1- Time) 768 Dedicated Rack Service 769 Dedicated Rack Service Virtualized Hosting 1VMLINMEM 1VMLINCPU 1VMRHMEM Intel Virtual Machine Linux OS 512 MB RAM Intel Virtual Machine Linux OS Virtual CPU Intel Virtual Machine Linux RH 512 MB RAM Per Processor $ Service includes: Environmental(s) including heating/air, space, and power with 24X7 coverage; Connection to DIS data center infrastructure; Hardware maintenance, Software Licensing and maintenance (includes OS software, database software, and some application and/or presentation software); Software support line; connectivity to enterprise storage (usage is charged separately); firewall protection with customer input; regular security vulnerability scanning. Per Server/Per Month Per month $1, Per Month $60.00 Per Device $ $36.00 Verisign SSL Certificate (Secure Website Communication Per Server For 1 YR) Per Month $60.00 The shared rack rate offering is for customers who want to house servers and/or peripherals they already own in the DIS data center, but do not need a full rack worth of space. For more information please contact your account representative Per Device $ Initial setup fee Per Device $ Initial setup fee Per Device $ Initial setup fee Per Month $1, The dedicated rack rate offering is for customers who want to house racks of computer equipment they already own in the DIS data center. For more information please contact your account representative Per Rack $1, Intial setup fee Per Month $15.00 Contact your Account Representative for more details Per Month $25.00 Contact your Account Representative for more details Per Month $15.00 Contact your Account Representative for more details 3

4 1VMRHCPU Intel Virtual Per Month $40.00 Contact your Account Representative for more details Machine Linux RH Virtual CPU 1VMWINMEM Intel Virtual Per Month $15.00 Contact your Account Representative for more details Machine Windows 512 MB RAM 1VMWINCPU Intel Virtual Per Month $65.00 Contact your Account Representative for more details Machine Windows Virtual CPU REMOTE1USER Remote Assistance Per Month $ Contact your Account Representative for more details Tool (per concurrent user) Mainframe Services 201 Transaction Processing - Day time 204 Transaction Processing - Night time 338 Focus Processor Time 1 CPU Usage - Day time 8 CPU Usage - Night time 31 Minimum Job Charge Electronic Surveys EST Network Services Electronic Survey Tool CPU Second $0.83 Cost for day time on-line transaction processing. Day time processing hours are normal business days from 8:00 a.m. through 4:30 p.m. CPU Second $0.52 Cost for night time on-line transaction processing. Night time processing hours are holidays, weekends and from 4:30 p.m. through 8:00 a.m. nightly. CPU Second $0.64 Cost for Mainframe System Processing per second CPU hour $1, Cost for day time batch job processing. Day time processing hours are normal business days from 8:00 a.m. through 4:30 p.m. CPU hour $ Cost for night time batch job processing. Night time processing hours are holidays, weekends and from 4:30 p.m. through 8:00 a.m. nightly. Per Job $1.00 Contact your Account Representative for more details Per Survey $ Electronic Survey Capabilities. Please contact your Account Representative for more details. Operational Services 656 Mailing List Services List 027 Laser Printing Per Month $3.35 $25.00 Automated distribution group. Subscribe to a distribution list environment. Professional Services 161 Labor - Software Development Per Hour $85.00 Programming Services per customer specifications/ integration services. 4

5 162 Labor - Project Management 164 Labor - Network Management 165 Labor - Host/ Server Management & Support 166 Labor - End / Desktop Support 167 Labor - Data Warehouse 169 Labor - Security Services WEBDEV Website Development Imaging Services/Forms & Workflow Per Hour $80.00 Certified Project Managers to schedule, manage, and facilitate the direction, budget, and cost of your project. Per Hour $54.00 Network Administration, Monitor and Support, Connectivity Management. Per Hour $80.00 System Administrator & Database Administration Support for hosting installation and maintenance. Per Hour $45.00 Technicians to perform desktop support across the state. Per Hour $85.00 Customized data warehousing and document imaging development. Per Hour $69.00 Comprehensive security consulting Per Website Contact your Account Representative for more details. 207 Scan License $ List 206 Data Repository Per Month $0.10 Hosting and Support for imaging repository based on data volume 179 Imaging- Web Access 177 Imaging- Client Access 178 Imaging- Workflow Storage & Backup Services Data Warehouse & Reporting 171 Data Warehouse Data Mart 173 Data Warehouse - Web Access 170 Data Warehouse - Client Access 174 Data Warehouse - Design/Supervisor Enterprise Data Storage $8.25 Enterprise Imaging System. Web Access License Only/ Exclusive of data storage. $10.00 Enterprise Imaging System. Client License Only/Exclusive of data storage. $9.00 Added functionality for information reporting and management. Per MB $0.30 Hosting and Support for data mart based on data volume $8.75 Enterprise Management Reporting System. License Only/ Exclusive of data storage. $60.00 Enterprise Management Reporting System. License Only/ Exclusive of data storage. $ Enterprise Management Reporting System. Designer & Supervisor Client License. 311 Dedicated DASD Per GB $0.60 Hard Drive Storage. Note: an alternative calculation - $3.25/ per GB 318 Storage - Tape Per GB $0.155 Storage on a Tape Device Voice Services 5

6 Centrex (Rates effective ) 1FB Business Line Per Month $ FLIP VOIP Business Line Per Month $78.10 ACDL ACD Agent Line Per Month $49.40 Standard phone station for use within call group with ACD features. Installation not included. (Must have Centrex line) ADN Add'l Directory # Per Month $1.00 ATT - ESM ATT - FPQ CCMIS CLSUP CLT CTXA CTXD CTXCF PX1A PX1D Call Forwarding Variable Simultaneous Call Forward CTX Call Mgmt Info System ACD Supervisor Line Commercial Listing Windstream Analog Centrex Line Digital Centrex Line Windstream Remote Call Forward Outstate Centrex Analog Line Outstate Centrex Digital Line Per Month $7.10 Per Month $5.50 Per Month $5.20 Per Month $71.50 Programmable station with A C D features and cable of call monitoring. Installation not included. Per Month $12.20 Per Month $7.30 Telephone station line in Pulaski, Saline and Faulkner counties. Installation not included. Per Month $7.30 Telephone station line in Pulaski, Saline and Faulkner counties. Installation not included. Per Month $4.60 UCD UCD Group Per Month $26.30 DIS Telephone Equipment (Rates effective ) Per Month $32.40 Telephone station line outside Pulaski, Saline and Faulkner counties. Installation not included. Per Month $32.40 Telephone station line outside Pulaski, Saline and Faulkner counties. Installation not included. M522 M5316 M9316 Long Distance M Button Expansion Digital Telephone Set Analog Telephone Set 800SRVC Megacom 800 Service Usage LD Outbound Long Distance Voice Mail Per Month $0.25 Digital feature, 16 programmable keys phone set with 22 additional programmable keys Per Month $0.70 Digital feature, 16 programmable key phone set. Per Month $0.25 Single line analog phone set Per Minute $0.64 Contact your Account Representative for more details Per Minute $0.07 Long distance service minute usage rate. 6

7 VM Voice Mailbox Per Mailbox, Per Month $2.25 Voice mail offering now offers new and improved features. Please see your account representative for additional advanced voic features. Automated Audio Conferencing (Rates effective ) Automated Audio Conferencing (Domestic) Operator Assisted Audio Conferencing Web Conferencing (Domestic) Per Minute/Per Person Per Minute/Per Person Per Minute/Per Participant $ 0.07 Automated Audio Conferencing is available at a moment's notice 24 hours a day, 365 days a year (Meet On Demand). This service eliminates the need to make a reservation for those day-to-day conference calls $ 0.21 Participants dial in to a pre-assigned number and are assisted by an operator. This service allows participants to call in from anywhere within the US at no additional charge (international callers pay their own long distance rates) while allowing all charges to be billed to the conference chairperson. A reservation is required and should be made at least 24 hours in advance. Call to make a reservation. $ 0.26 Data conferencing through the internet to facilitate presentations, collaboration meetings and remote training. Listen Only Mode No Charge The moderator may choose to mute all participants, or selected participants during all or part of the conference. This is recommended especially for large calls. Music on Hold No Charge While the conference is being assembled participants will hear music on hold. Roll Call No Charge Performed by a 3DVE Operator to verify attendance and identify participants for the benefit of the group. Security Event Service Speaker Sub- Conference Question & Answer Per Minute/Per Person No Charge It allows you to "lock" your call to ensure privacy. 3DVE's security feature locks out all additional participants, as well as 3DVE Operators. $ 0.21 You may have your conference separated into smaller working groups before, during or after your group conference. No Charge Process by which a large audience is managed during an interactive session. End users desiring to pose a question enter a code to place their line in queue. Voting/Polling No Charge A method of obtaining electronic feedback from the audience. Results can be made public or secure. Participant List Per List $ Reporting on those who are attending the meeting. Recording of Audio Conference Per minute/per Person $ 0.10 Unlimited playback of recording for 30 days, must be initiated by moderator using *22 function. CD Recording Per Conference $ Creating a CD of the meeting. CD Duplicates Per CD $ current FedEx shipping/ handling rates Creating duplicate CDs 7

8 Transcription Per 60 Minute Increment Translation Per 15 Minute Increment $ A paper or electronic based printout of what was discussed in the meeting. $ Translating a foreign language in real-time or upon delay. Operator Greeting No Charge Operator greets each caller and collects up to three fields of information. Operator Dial-Out Per Attempt $ 4.00 Internet Protocol (IP) Telephony (Rates effective ) IPSCA IPSOS IPUM IP Station Line Central AR IP Station Line Non Central AR IP Unified Messaging 1861VUM Cisco 1861 W/Voice 2801V Cisco 2801 Voice 2811V Cisco 2811 W/Voice 2821V Cisco 2821 W/Voice 2851V Cisco 2851 W/Voice 35XXP VOIP Cisco 35XX Powering 37XXV Cisco 3725 W/ Voice 3825V Cisco 3825 W/Voice 7910P Cisco 1 Line IP Phone P Cisco 1 Line IP Phone P Cisco 14 Line IP Phone P Cisco 1 Line Wireless P Cisco 1 Line Wireless P Cisco 1 Line Wireless 7925 Per Month $10.90 Telephone station line includes Call Manager, powering Ethernet switch, UPS with minimum 2 hours reserve, dial tone and caller ID. Installation not included. Per Month $10.90 Telephone station line includes Call Manager, powering Ethernet switch, UPS with minimum 2 hours reserve, dial tone and caller ID. Installation not included. Per Month $ Per Month $ Per Month $ Per Month $6.00 Per Month $6.00 Per Month $8.20 Per Month $12.50 Per Month $12.50 Per Month $12.50 $3.30 Includes traditional Voice mail through the IP telephony phone set or can deliver your Voice mail as an to your state provided exchange inbox. Additional features available upon request. $ Cisco IP Telephony router with unified messaging. $ Cisco IP Telephony router $ Cisco IP Telephony router $ Cisco IP Telephony router $ Cisco IP Telephony router 8

9 7936P Cisco 7936 Per Month $23.00 Conference Phone 7936X Cisco 7936 Per Month $4.75 Extension Mic 7937P Cisco 7937 Per Month $23.00 Contact your Account Representative for more details Conference Phone 7940P Cisco 2 Line Phone Per Month $ P Cisco 2 Line Phone Per Month $ P Cisco 2 Line Phone Per Month $ G Cisco Wireless 7921G Phone Per Month $18.65 Contact your Account Representative for more details 7945G Cisco 2 Line Color 7945G Phone Per Month $9.10 Contact your Account Representative for more details 7960P 7961P 7962P 7965G Cisco 6 Line Phone 7960 Cisco 6 Line Phone 7961 Cisco 6 Line Phone 7962 Cisco 6 Line Color 7965G Phone Per Month $9.50 Per Month $9.50 Per Month $9.50 Per Month $11.00 Contact your Account Representative for more details 7825G Cisco Ruggedized Per Month $19.15 Contact your Account Representative for more details Wireless 7925G Phone 7931G Cisco Attendant Per Month $7.15 Contact your Account Representative for more details Mini-Console 7931G Phone 7937P Cisco 7937 Per Month $21.25 Contact your Account Representative for more details Conference Phone VOIPSOFT Soft phone (plus IP Per Month $2.30 Contact your Account Representative for more details station) VOIPATA IP - Analog Per Month $10.00 Contact your Account Representative for more details Adapter (FAX) VOIPPAGE Paging (per Per Month $0.45 Contact your Account Representative for more details station) VOIPCUPS Presence (plus Per Month $3.40 Contact your Account Representative for more details UM) VOIPUCCX Call Center Agent Per Month $38.00 Contact your Account Representative for more details IPIVRAGENT Cisco Call Center (Dtmf) Per Agent Rate Per Month $

10 IPIVRPORT Cisco Ivr (Dtmf) Per Month $40.00 Port Rate 7971G Cisco 8 Line Color Per Month $14.40 Contact your Account Representative for more details G Cisco 8 Line Color 7975G Phone Per Month $13.20 Contact your Account Representative for more details IPCX IP Contact Center Agent $18.00 Provides IP Call Center capabilities. PRIATT100NM VOIP AT&T 100 Per Month $15.30 Numbers PRICOX Cox PRI Per Month $ One time installation is $ Contact your Account Representative for more details PRICOXBCH Cox B channel Per Month $25.00 Contact your Account Representative for more details PRIATTBCH VOIP AT&T B Channel PRIATTC AT&T PRI W/Caller ID (Comp) PRIATTNOC VOIP AT&T PRI W/ Caller ID PRIC Centurytel PRI W/23 B PRIC100NM Centurytel 100 Numbers PRIW100NMC VOIP Windstream 100 Numbers PRIW100NMI VOIP Windstream 100 Numbers ILEC PRIWBCH VOIP Windstream B Channel PRIWCA VOIP Windstream PRI Centrex PRIWCLEC VOIP Windstream PRI CLEC PRIWILEC Windstream PRI ILEC SW F VOIP Cisco 12 Port Fiber SW P VOIP Cisco 48 Port POE SW3560-8P VOIP Cisco 8 Port POE SW F VOIP Cisco 12 Port Fiber SW P Cisco 48 Port Poe Per Month $21.80 Per Month $ Per Month $ Per Month $1, One time installation is $ Contact your Account Representative for more details. Per Month $34.00 Per Month $29.40 Per Month $ Per Month $16.90 Per Month $ Per Month $ Per Month $1, Per Month $ Contact your Account Representative for more details Per Month $ Per Month $32.70 Per Month $ Per Month $

11 VSW P Cisco 48 port POE Per Month $ Voice Over IP switch System Installation One Time $ Initial installation only. - Faulkner, Pulaski and Saline Counties System Installation One Time $2, Initial installation only. - All other areas Telephone set Installation Per Set $60.00 System Administrator and Technician support for installation of IP Telephony phone sets. SW8P 8-Port POE $30.00 Cisco or equivalent 8 port power over ethernet LAN switch. SW24P SW48P 24-port POE 48-port POE $ Cisco or equivalent 24 port power over ethernet LAN switch. $ Cisco or equivalent 48 port power over ethernet LAN switch. 11

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