Avid has everything to help you make, manage, and move your media more creatively, more productively, and more profitably.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Avid has everything to help you make, manage, and move your media more creatively, more productively, and more profitably."

Transcription

1 PS01 Products & Services Avid has everything to help you make, manage, and move your media more creatively, more productively, and more profitably. Products Film/Video Editing and Finishing High-performance systems and software for DV, SD, HD, film, and 2K/4K projects Broadcast From ingest to playout: end-to-end, all-digital news production and delivery solutions Storage & Workgroups From high-performance local storage to real-time Avid Unity shared media networks Audio Industry-leading audio production and editing systems, control surfaces, and software Animation 2D and 3D animation and effects software for film, video, and games/interactive Digital Asset and Production Management Comprehensive systems for collaborative post production and broadcast workgroups Services Avid Support Services Customized support tailored to your systems, needs, and budget Avid Training Services Personalized training 24/7 worldwide for all learning styles, levels, and products Avid Consulting Services Industry-leading expertise available to help you maximize or update your operation

2 PS13 Total Services Avid Total Services What you want, when you want it Contact us Services Request Info Expert consulting, support, and training services from the leader in media technology Let Avid expertise work for you Avid Total Services offers a comprehensive list of training, support, and consulting services covering all aspects of multi-vendor product selection, installation, integration, upgrading, and maintenance. By tapping into our collective industry and technology expertise you can be sure you re maximizing every aspect of your workflow and every dollar in your budget. Focus on what you do best Technology and integration grow more complex everyday. To keep pace, industry leaders will increasingly need to turn to experts to maintain a true competitive edge. Avid meets that need today with a visionary new model for customer service. When you let Avid Total Services shoulder the responsibility for maximizing your ROI you re free to focus on your core competencies. Need immediate problem resolution? Go directly to Avid Knowledge Base Avid Support Services Customized support tailored to your systems, needs, and budget Avid Training Services Personalized training 24/7 worldwide for all learning styles, levels, and products Avid Consulting Services Industry-leading expertise available to help you maximize or update your operation

3

4 PS14 Avid Support Services Avid Support Services Web-based, on site, and telephone support from certified media technology experts Support packages tied to individual products can serve a purpose, but today s technological complexities often demand a more flexible total systems approach. That s why Avid now offers a visionary new model for customer service. Avid Support Services can address all aspects of your systems and workflow. Basic Support links to PS14-1 Customized Support links to PS14-2 Avid Remote Response links to PS14-3 Contact Us (to be revised internally) Choose the kind of support you want Basic Support Customized Support Avid Remote Response (NEW) Knowledge Base links to Documentation links to browse.asp?productid=0&topicid=3 02&browse= (Is this the correct link?) Support based on expertise No one knows how to leverage your Avid systems better than we do. Our expertise spans all products and platforms, asset management options, and file sharing technologies. The worldwide Avid Support Services network means your support comes from trained and certified experts, available in any country, in a language you understand. Need help right now? Knowledge Base Downloads links to browse.asp?productid=0&topicid=4 05&browse= (Is this the correct link?) Product Registration links to Avid Support Services opens PDF Documentation Downloads Product Registration Avid Support Services product brief

5 PS14-1 Basic Support Basic Support Contracts available for every Avid product Customized Support links to PS14-2. Every Avid product offers a Basic Support option that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems upto-date and running at top performance. Contact Us (to be revised internally) Problem resolution and easy updates With Basic Support, you have the opportunity to contact Avid experts who will resolve issues on most systems through: Unlimited technical phone support, Monday through Friday* Electronically downloaded software updates Proactive notification about available updates Advanced hardware exchange (optional) Of course, you may find you want more than Basic Support. For more comprehensive, extended, or customized coverage, explore our Customized Support option. Contact Us about Basic Support Link to Customized Support Link to Remote Response *Applies to North America only. Program availability and details may vary depending on geographic location and are subject to change without notice. Contact your local Avid office or reseller for complete program information and pricing.

6 PS14-2 Customized Support Customized Support What you want, when you want it Avid Total Services links to PS13 Basic Support links to PS14-1 A visionary new model for customer support Cookie cutter support packages are inherently limited. To meet the needs of today s complex integrated systems, you need support that covers your entire operation. That s why Avid now offers a visionary new model for customer service, Avid Total Services, where you determine the customized support you need. Contact Us (to be revised internally) Design your own support For most systems, in addition to all the features provided through Basic Support, Customized Support lets you pick and choose from a comprehensive list of options. Among these options: Extended hardware warranty period 24/7 technical phone support Dedicated support representatives Or, if you prefer, we ll create a comprehensive package custom-designed to fit your needs from our extensive suite of support and consulting offerings. Contact Us about Customized Support Link to Basic Support Link to Remote Response

7 PS14-3 Avid Remote Response Avid Remote Response Your own Avid expert virtually onsite 24/7 Tomorrow s support available today Avid Remote Response is next-generation technical support available today. Avid installs a designated server and software at your site. Then, through customercontrolled Internet access, an Avid Support Representative at a remote location can view log files and consoles, analyze bins and sequences, and see errors just as if they were actually on site. Remote troubleshooting and problem resolution With Avid Remote Response, you allow Avid Support Representatives, working from a remote location to: Access one or all of your systems View log files and consoles Analyze application data View error messages Troubleshoot problems Run scripts Modify configuration settings Complete nearly any other task that can be done at an on-site desktop By eliminating the time-consuming task of gathering information and relaying it piecemeal over the phone, you wind up with faster problem resolution. Consistent upgrades Avid Remote Response also guarantees faster, more cost-efficient, and uniformly delivered system-wide software upgrades and installs, across hundreds of systems simultaneously, each configured identically. That kind of consistency means fewer errors and less down time. Preventive maintenance Through Avid Remote Response, you also have the option to let Avid help you with preventive maintenance by enabling Support Representatives to proactively identify issues before they become problems. Avid Remote Response Product Brief Contact Us about Avid Remote Response Link to Basic Support Avid Remote Response Product Brief opens PDF Contact Us links to (to be revised internally)

8 Link to Customized Support

9 PS15 Avid Training Services Avid Training Services Classroom, self-paced, and e-learning courses for end users and certified professionals Nobody does it better No one does training better than Avid Training Services. We do it by making lifelong learning, career advancement, certification, and personal development easy and convenient. And as the recognized leader in designing, developing, and delivering the world s most innovative production solutions, your training always combines the cutting edge knowledge, educational excellence, and industry expertise that distinguish the portfolio of Avid Training Services. Training for every level and learning style Avid Training Services award winning courses are designed to match each student s learning style and skill level. So it s easy to find an offering that s right for you. Simply choose your preferred delivery method and you re on the way to making the most of both your talent and technology. Avid Training Services options: Self-paced: Avid Learning Excellerator (ALEX) A NEW next-generation Web-based learning environment where you can access Avid course content 24/7 worldwide. Books/DVDs An affordable way to expand your knowledge for those not interested in formal course work. Instructor-led: Classes Knowledgeable instructors lead courses that match every level of ability, available at Avid sites and Avid Authorized Education Centers (AAECs) around the world. On Site Minimize scheduling hassles and travel expenses by bringing an Avid Trainer to your site for a training blitz. Classes links to new page created internally where courses can be searched by location and/or product On Site links to PS15-1 ALEX links to PS15-2 Books/DVDs links to PS15-3 Certification links to PS15-4 Avid Training Services product brief opens PDF

10 Certification An opportunity for every user, producer, editor, engineer, journalist and workgroup manager to move to the next level and open up greater opportunities. Avid Training Services product brief

11 PS15-1 On-Site On Site Training Choose one or more Avid courses or design your own Explore Avid course offerings links to Avid experts come to you Avid is committed to making training as easy and convenient as possible. When scheduling difficulties or budget restrictions make course attendance impractical, Avid brings a training expert to you. Imagine how your entire operation could benefit from an on site training blitz. Contact us links to Cheryl Panepinto s Choose ours or we ll design one for you Choose from our expansive list of regularly scheduled courses or ask an Avid training specialist to partner with you in designing on site training to meet the specific needs of your people, systems and workflow. Either way, your on site training reflects the same excellence, depth, and cutting edge knowledge the industry has come to expect from Avid Training Services. Explore Avid course offerings Contact us about on site training Link to ALEX Link to Classes Link to Books Link to Certification

12 PS15-2 E-learning/ALEX Intro Avid Learning Excellerator (ALEX) elearning around the clock, around the world Go to ALEX NOW Go to ALEX now links to Free tutorials links to ALEX tutorials index page Convenient, personalized, self-paced learning ALEX lets you finally overcome the three biggest obstacles to training: time, expense, and logistics. ALEX is a personalized portal to all Avid Training Services, offering self-paced, streamlined learning for today s busy professional. No need to tie up a system or buy the software; all you need is a computer with Internet connection. Available 24/7 worldwide, ALEX is a cost-effective, flexible learning environment where modules are organized into short minute downloadable lessons. And because ALEX is Web based, content remains current, incorporating new technologies as they emerge. NOTE: All the text under the subhead Access free tutorials might be better moved to its own Web page to reduce the text on this Web page. NOTE: It would also be helpful if each individual product linked directly to its specific tutorial, bypassing the Index page. Your personalized training partner ALEX combines the strengths of Web technologies like search engines and database-driven content with on-demand instruction. That means you establish a personal learning profile that automatically updates as you advance your learning and career. ALEX houses a complete record of all classroom and self-paced learning you complete. The comprehensive management tools in ALEX test knowledge, track progress, evaluate strengths and weaknesses, and provide continual feedback. ALEX also guides you to focus your training efforts on the modules you need most. Whether you choose a single classroom course or a certification path, ALEX provides access to all Avid Training Services. ALEX product brief opens PDF Content always available With ALEX, you get round-the-clock access to content. That opens up a world of onthe-spot refreshers, continual reinforcement, and a searchable database of course content for immediate problem resolution. In addition, students throughout the digital world experience a consistent learning experience over years of career development. Access free tutorials Through ALEX, you can also access free tutorials developed by the award-winning technical publications group at Avid. Simply click on the Tutorials link to explore basic procedures and tips and techniques for any of the following Avid products: ALEX product brief

13 Link to On site Training Link to Classes Link to Books Link to Certification

14 PS15-3 Books/DVD Books, Documentation, and DVDs An affordable alternative to the classroom DVDs links to e/dvds.asp Affordable alternative to the classroom For those who don t have the time or interest in taking a course, Avid offers selfcontained self-contained materials that pick up where the product tutorials leave off. Documentation and textbooks links to tion/curricula/thirdparty.asp DVDs with inside tips and FAQs Our DVDs are an easy and convenient way to perfect basic skills, learn inside tips and techniques, find answers to frequently asked questions, and get more hands-on practice. Books If you re more of a text person, Avid offers a rich collection of product documentation and third-party books to help perfect your editing skills. Link to On site Training Link to Classes Link to ALEX Link to Certification

15 PS15-4 Certifications Certification Your path to mastery ACSR links to ation/acsr.html In the classroom, on your own, or both If you re ready to move beyond proficiency, you ll want to consider the Avid family of certification programs. Some certifications can be completed on your own, some in Avid classrooms, some require a bit of both. After satisfactorily completing the course work required for any of the certification paths listed below, you ll be able to work in an Avid production environment, in Avid technical support, become an Avid instructor, or apply your expertise to enrich your own career path. Avid Certified User (ACU) Program The ACU program provides an efficient and effective process for self-assessment, self-improvement and self-promotion for all who excel or wish to excel as Avid system editors. No matter what your skill level, this program will demonstrate your proficiency and help communicate your skills to those who need to know. Avid Certified Support Representative (ACSR) Program The ACSR program trains and tests technically qualified professionals to provide state-of-the-art support on Avid Symphony, Avid Media Composer, Avid Xpress, Avid DS, Avid DS HD, and Avid Unity MediaNetwork systems. Avid Certified Instructor (ACI) Program The ACI Program provides training to qualified educators, editors, visual effects artists, graphic designers, and others who can then educate other users of Avid products. Avid Broadcast Certifications Avid Learning Excellerator (ALEX) offers access to a full suite of broadcast-related certifications. These roles-based certifications are designed to meet the diverse needs of news producers, news editors, broadcast technicians, and workgroup managers. Avid Workgroups Certifications Workgroups certification trains managers, administrators, and engineers to meet the particular needs of a workgroup environment. Link to On site Training Link to Classes ACI links to ation/aci.html ACU links to ation/acu.html Avid Broadcast Certifications links to ation/broadcast.html Avid Workgroups Certifications links to a new page

16 Link to ALEX Link to Books

17 PS16 Consulting Services Avid Consulting Services Planning, integration, and operational expertise for highperformance media production Put our expertise and vision to work for you No one knows this industry or understands your workflow better than we do. And, as the industry s leading digital innovator, Avid always keeps one eye on the future. That combination means Avid Consulting Services possesses unparalleled knowledge about: What our products are capable of How our technology can streamline your workflow How to best integrate your systems How future technology will impact your operation It simply makes sense to tap into our expertise. Planning and pre-installation links to PS16-1 Installation and integration links to PS16-2 Operation and maintenance links to PS16-3 Avid Consulting Services brief opens PDF Contact Us links to Pat Murphy s ? Service that s comprehensive and customizable You just tell us what you need and we ll deliver it. Avid Consulting Services will design a customized package to deliver the knowledge you want. And, since we live on the cutting edge, we re always ready to answer your questions and keep you ahead of the curve. Answers available NOW to your toughest questions When you face decisions about scaling, digital media workgroups, IT/layer3 switching, service oriented architecture protocol, legacy systems integration, and isochronous delivery of video, sometimes you have so many questions you don t know where to start. Why not start with Avid Consulting Services? With our vision, knowledge of thousands of configurations, and a comprehensive catalog of best practices, we ll make sure you head in the right direction. Our offerings Ask us to evaluate your current system, recommend enhancements, install equipment, integrate your networks, or maintain your systems. Avid Consulting Services provides help with: Planning and pre-installation Installation and integration Operation and maintenance

18 Avid Consulting Services product brief Contact Us about Avid Consulting Services

19 PS16-1 Planning and Preinstallation Planning and Pre-Installation Avid Consulting Services helps you maximize every dollar Contact Us links to Pat Murphy s e- mail? Among the planning and pre-installation services Avid offers: Design: understanding your current workflow and requirements and developing a multi-vendor solution, including detailed CAD drawings for implementation. Workflow: evaluating open, multi-vendor environments to identify where and how efficiencies can be maximized. Network: analyzing shared storage, network infrastructure, and how to maximize security to enable open storage configurations that better protect your assets. Next-generation: combining an assessment of your current solutions with knowledge of future technology to develop a 3-5 year plan for your enterprise. Staging: Verifying performance of your new equipment at the factory, by staging your specific network and workflow components. Contact Us about Avid Consulting Services Link to Installation and Integration Link to Operation and Maintenance

20 PS16-2 Installation and Integration Installation and Integration Avid Consulting Services unleashes the potential of each product Contact Us links to Pat Murphy s ? Among the installation and integration services Avid offers: Installation: setting up, integrating, and testing new equipment while minimizing disruption to mission critical operations. Project management: managing all aspects of your new technology installation and ensuring a smooth transition throughout your enterprise. Facility Integration: preparing a new or existing technical environment for a multi-vendor technology installation with maximum efficiency and minimum disruption. Change management: analyzing how planned technology upgrades and installations will impact people and resources with streamlined upgrades from one location to multiple sites so that mission critical operations are never compromised. Go-to-air: onsite testing and support of new systems as they go live to guarantee immediate resolution of any issue. Contact Us about Avid Consulting Services Link to Planning and Pre-Installation Link to Operation and Maintenance

21 PS16-3 Operation and Maintenance Operation and Maintenance Avid Consulting Services keeps you at the top of your game Contact Us links to Pat Murphy s ? Among the operation and maintenance services Avid offers: Operational management: on-site management of your day-to-day processes and systems to maximize efficiency, minimize risk, and maintain cutting edge technology leadership. Special Events: on-site software and hardware support during coverage of high-profile special events to provide quick resolution of issues and ensure you get to air. Periodic performance analysis: proactively and regularly checking multi-site processes, people, and equipment from a single location to identify potential system issues before they can interfere with operational performance. Data archiving: creating off-site redundancy to protect your digital assets from a single point of failure. Disaster Recovery: identifying and defining the equipment, process, and time required for seamless disaster recovery. Media Conversion: assisting you in converting and migrating older media to newer formats. Contact Us about Avid Consulting Services Link to Planning and Pre-Installation Link to Installation and Integration

22 SP02 Support Avid Support Services Web-based, on site, and telephone support from certified media technology experts Choose the kind of support you want Avid understands that you re the best judge of what kind of help you need. That s why we let you choose the level of support you want. Basic Support Basic Support links to PS14-1 Customized Support links to PS14-2 Avid Remote Response links to PS14-3 Contact Us (to be revised internally) Customized Support Avid Remote Response (NEW) A total systems approach Support packages tied to individual products can serve a purpose, but today s technological complexities often demand a more flexible total systems approach. That s why Avid now offers a visionary new model for customer service. Avid Support Services can address all aspects of your systems and workflow. Support based on expertise No one knows how to leverage your Avid systems better than we do. Our expertise spans all products and platforms, asset management options, and file sharing technologies. The worldwide Avid Support Services network means your support comes from trained and certified experts, available in any country, in a language you understand. Need help right now? Knowledge Base links to Documentation links to browse.asp?productid=0&topicid=3 02&browse= (Is this the correct link?) Downloads links to browse.asp?productid=0&topicid=4 05&browse= (Is this the correct link?) Product Registration links to Avid Support Services opens PDF Knowledge Base Documentation Downloads Product Registration Avid Support Services product brief

Avid Training Services: What you want, when you want it.

Avid Training Services: What you want, when you want it. Avid Training Services: What you want, when you want it. The quality of the classes was impressive. The instructors were knowledgeable, the time was well spent and there was just the right mix of explanations

More information

Advanced solutions for postproduction

Advanced solutions for postproduction Advanced solutions for postproduction Let the true innovators write their own rules and give them the power to do today what was unimaginable yesterday. No other company can match the range of integrated

More information

Peace of Mind, Where and When You Need It

Peace of Mind, Where and When You Need It Global Services Peace of Mind, Where and When You Need It RAD s Service Assured Access (SAA) and Service Assured Networking (SAN) solutions are all about enabling service providers and network operators

More information

Our full capabilities include:

Our full capabilities include: Network Services Network Services Connecting to greater performance Our Network Services division is comprised of a large staff with a breadth and depth of IT experience. We ll ensure your network is designed

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

Global Services. Your Network s Edge

Global Services. Your Network s Edge Global Services Your Network s Edge Peace of Mind, Where and When You Need It RAD s Service Assured Access (SAA) and Service Assured Networking (SAN) solutions are all about enabling service providers

More information

Vision Solutions Migration Assurance Program

Vision Solutions Migration Assurance Program Vision Solutions Migration Assurance Program Migrations are Mission-Critical Whether you re starting a new migration services practice or upgrading your practice to Vision s industry-leading migration

More information

Growing our business. Together. Leveraging Axis Channel Partner Program benefits in North America.

Growing our business. Together. Leveraging Axis Channel Partner Program benefits in North America. Growing our business. Together. Leveraging Axis Channel Partner Program benefits in North America. Maximizing partnership opportunities Axis Communications Channel Partner Program is designed to help channel

More information

Dell Connected Learning for Schools. Transforming Education for the Digital Age

Dell Connected Learning for Schools. Transforming Education for the Digital Age Dell Connected Learning for Schools Transforming Education for the Digital Age This document was created to provide Dell s point of view for primary and secondary schools and contains the following sections:

More information

START-UP. services DATACARD SM GLOBAL SERVICES. Prepare to streamline installation and optimize results

START-UP. services DATACARD SM GLOBAL SERVICES. Prepare to streamline installation and optimize results START-UP services DATACARD SM GLOBAL SERVICES Prepare to streamline installation and optimize results WHY START-UP SERVICES MATTER Start-up services enable fast, efficient production when your organization

More information

Customer Support & Professional Services

Customer Support & Professional Services Customer & Professional Services Grass Valley s global network of skilled service engineers and delivery infrastructure can help you deploy and maintain mission-critical products and systems from Grass

More information

Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services.

Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services. Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services. What s in this guide for you? If you re considering managed services as a way of meeting your organization

More information

Pay per use for Imaging and Printing HP Services

Pay per use for Imaging and Printing HP Services Pay per use for Imaging and Printing HP Services HP Pay per use for Imaging and Printing delivers improved productivity and a lower total cost of ownership Consolidate, integrate, and manage your imaging

More information

SIMPLIFY ServerS AT dell.com/ws2008

SIMPLIFY ServerS AT dell.com/ws2008 THE NEW BENCHMARK Dell + Windows Server 2008: A Powerful Combination Microsoft has launched the most advanced Windows Server operating system yet: Windows Server 2008. Dell closely collaborated with Microsoft

More information

Information Technology Services

Information Technology Services Information Technology Services 2011 Services Guide 77 Accord Park Drive, Suite A10 Norwell, MA 02061 (781) 871-3662 A proactive, preventative approach to IT management. System downtime, viruses, spyware,

More information

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost SAP Managed Services SAP MANAGED SERVICES Maximizing Performance and Value, Minimizing Risk and Cost WE RE FOCUSED ON YOUR GOALS Increase productivity with fewer resources. Optimize IT systems while cutting

More information

Aimetis Services. Partner Success Through Aimetis Service Excellence. www.aimetis.com

Aimetis Services. Partner Success Through Aimetis Service Excellence. www.aimetis.com Aimetis Services Partner Success Through Aimetis Service Excellence www.aimetis.com Your software investment shouldn t have an end in sight. Aimetis Services is a comprehensive technical support and education

More information

Interplay. Production and Interplay Media Asset Manager. How the addition of Media Asset Management transforms Interplay. www.avid.

Interplay. Production and Interplay Media Asset Manager. How the addition of Media Asset Management transforms Interplay. www.avid. Interplay Production and Interplay Media Asset Manager How the addition of Media Asset Management transforms Interplay www.avid.com Summary In January 2010, Avid acquired Blue Order, known for its comprehensive

More information

The Power Of Managed Services. Features

The Power Of Managed Services. Features b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business

More information

PULSE SECURE CARE PLUS SERVICES

PULSE SECURE CARE PLUS SERVICES DATASHEET PULSE SECURE CARE PLUS SERVICES Service Overview In today s dynamic marketplace, organizations are under constant pressure to meet market demand while maintaining or increasing return on investment.

More information

Global Services Reference Guide

Global Services Reference Guide 2015 Global Services Reference Guide LIFECYCLE SERVICES PLAN DESIGN OPERATE IMPLEMENT With over 850 technical professionals in over 40 countries, ARRIS Global Services helps service providers grow their

More information

Understanding the Benefits of Unified Communications

Understanding the Benefits of Unified Communications Understanding the Benefits of Unified Communications Overview Increasing operating efficiencies is more important than ever in today s business. Competitive pressures force organizations to improve processes

More information

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solutions for Small Businesses and Midsize Companies Made to Fit Your Needs. Designed to Help You Grow. Becoming a Best-Run

More information

Desktop Virtualization Solutions Simplified Appliance

Desktop Virtualization Solutions Simplified Appliance Desktop Virtualization Solutions Simplified Appliance Seizing opportunities in today s mobile and social world Today s business models and customer engagements are increasingly real-time, dynamic and contextual.

More information

Med Quick to Implement Easy to Use Personalized Service Absolutely ABEL!

Med Quick to Implement Easy to Use Personalized Service Absolutely ABEL! Get EnABELed with ABELMed Electronic Health Record and Practice Management Solutions We focus on the success of your practice... So you can focus on your patients Start reaping benefits of ABELMed EHR-EMR/PM

More information

MENTOR GRAPHICS CUSTOMER CARE GUIDE

MENTOR GRAPHICS CUSTOMER CARE GUIDE MENTOR GRAPHICS CUSTOMER CARE GUIDE TABLE OF CONTENTS INTRODUCTION... 4 Customer Support Welcome... 4 Customer Support Overview... 5 About This Guide... 5 MENTOR GRAPHICS SUPPORT PLANS... 6 Mentor Graphics

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Analytical Products and Solutions. Complete service and maintenance solutions for your analytical equipment. usa.siemens.com/analyticalproducts

Analytical Products and Solutions. Complete service and maintenance solutions for your analytical equipment. usa.siemens.com/analyticalproducts Analytical Products and Solutions Complete service and maintenance solutions for your analytical equipment usa.siemens.com/analyticalproducts Support Services for Today, Tomorrow and Years to Come Providing

More information

Do the impossible simply

Do the impossible simply Do the impossible simply Avid Interplay Shifting viewer habits and growing demand for content are changing the face of the media industry. Meeting these challenges at times seems impossible, but no longer

More information

Customer Services Overview

Customer Services Overview Customer Services Overview Palo Alto Networks next-generation firewalls are helping customers around the world regain visibility and control of the applications, users, and content traversing their networks.

More information

SOFTWARE, STRATEGIES, & SERVICES

SOFTWARE, STRATEGIES, & SERVICES SOFTWARE, STRATEGIES, & SERVICES for higher education SOLUTIONS OVERVIEW SINGULAR FOCUS For over four decades, Jenzabar has been dedicated to helping colleges and universities across the world thrive.

More information

Customer FIRST Program Guide Industry Leading Software Maintenance, Support and Services

Customer FIRST Program Guide Industry Leading Software Maintenance, Support and Services Customer FIRST Program Guide Industry Leading Software Maintenance, Support and Services Getting Maximum Value from Your Vijeo Citect, Vijeo Historian and Ampla Software 1 An investment in Schneider Electric

More information

The Integrated Media Enterprise

The Integrated Media Enterprise The Integrated www.avid.com The Integrated Media production and distribution businesses are working in an environment of radical change. To meet the challenge of this change, a new technology and business

More information

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University. Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able

More information

ScienceLogic vs. Open Source IT Monitoring

ScienceLogic vs. Open Source IT Monitoring ScienceLogic vs. Open Source IT Monitoring Next Generation Monitoring or Open Source Software? The table below compares ScienceLogic with currently available open source network management solutions across

More information

Benefits. Find The Solution That Is Right For You. Why Hire In-House Resources? We Have What You Need.

Benefits. Find The Solution That Is Right For You. Why Hire In-House Resources? We Have What You Need. Managed Services Managed Services Today s collaboration tools cut costs and empower companies with better communication. Companies that invest in these systems need those solutions to be managed properly,

More information

Mapping Your Path to the Cloud. A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software.

Mapping Your Path to the Cloud. A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software. Mapping Your Path to the Cloud A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software. Table of Contents Why the Cloud? Mapping Your Path to the Cloud...4

More information

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically

More information

VMware Hybrid Cloud. Accelerate Your Time to Value

VMware Hybrid Cloud. Accelerate Your Time to Value VMware Hybrid Cloud Accelerate Your Time to Value Fulfilling the Promise of Hybrid Cloud Computing Through 2020, the most common use of cloud services will be a hybrid model combining on-premises and external

More information

Network Systems Administrator/Analyst

Network Systems Administrator/Analyst Network Systems Administrator/Analyst A+, MCP, MCSA 2003, CCNA, Business Mgmt. National Aboriginal IT Skills Development Program Career opportunities continue to grow for Information Technology (IT) professionals

More information

Questions and Answers

Questions and Answers AutoCAD Architecture 2010 Questions and Answers AutoCAD Architecture 2010 software the version of AutoCAD software for architects. Creating designs and documentation is much more efficient using the software

More information

THE RIGHT CHOICE. A PARTNER THAT CARES AS MUCH AS YOU DO. Smart Services

THE RIGHT CHOICE. A PARTNER THAT CARES AS MUCH AS YOU DO. Smart Services Smart Services A PARTNER THAT CARES AS MUCH AS YOU DO. We bring over 100 years of leadership in imaging innovation and healthcare IT. Our worldwide services team works along side your professionals, keeping

More information

Pay per use for Imaging and Printing HP Services

Pay per use for Imaging and Printing HP Services HP Services HP Pay per use for Imaging and Printing delivers improved productivity and a lower total cost of ownership. Consolidate, integrate, and manage your imaging and printing resources No matter

More information

COMMVAULT EDUCATION SERVICES

COMMVAULT EDUCATION SERVICES COMMVAULT EDUCATION SERVICES JANUARY - MARCH 2016 GLOBAL COURSE CATALOG NEW AND UPDATED OFFERINGS: DESIGNING A COMMCELL ENVIRONMENT; COMMCELL DEPLOYMENT AND CONFIGURATION; DATA SECURITY AND NETWORK CONTROL;

More information

www.siemens.com/learningcloud Training Catalog

www.siemens.com/learningcloud Training Catalog www.siemens.com/learningcloud Training Catalog Siemens Power Academy Energy Management Software 1 Table of Contents Product Training Focus EnergyIP Platform Smart Grid Applications Data Analytics Adapters

More information

IBM Enterprise Content Management Solutions Services and Support. 2013 IBM Corporation

IBM Enterprise Content Management Solutions Services and Support. 2013 IBM Corporation IBM Enterprise Content Management Solutions Services and Support Who is ECM Software Services and Support? Technical experts providing successful customer engagements and support Global technology and

More information

Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost

Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost Unlock Business Value with Immediacy and Impact Executive Summary Video is the fastest-growing

More information

Content Management Playout Encryption Broadcast Internet. Content Management Services

Content Management Playout Encryption Broadcast Internet. Content Management Services Content Management Playout Encryption Broadcast Internet Content Management Services We offer a range of services covering the digitisation and archiving of your content as well as processing and conversion

More information

Achieve Your Business and IT Goals with Help from CA Services

Achieve Your Business and IT Goals with Help from CA Services Achieve Your Business and IT Goals with Help from CA Services How Does CA Services Approach an Engagement? Whether its planning, implementing or running our industry leading software, CA Services can help

More information

HP Windows Server 2008R2 OEM licenses are available for purchase from HP or your local authorized reseller.

HP Windows Server 2008R2 OEM licenses are available for purchase from HP or your local authorized reseller. Windows Server 2008 R2 builds on the award-winning foundation of Windows Server 2008, expanding existing technology and adding new features to enable organizations to increase the reliability and flexibility

More information

Cisco Smart Business Communications System: A New Way for Small Business to Communicate

Cisco Smart Business Communications System: A New Way for Small Business to Communicate Cisco Smart Business Communications System: A New Way for Small Business to Communicate Cisco Smart Business Communications System (SBCS) is a complete system of voice, data, video, and wireless networking

More information

STORNEXT PRO SOLUTIONS. StorNext Pro Solutions

STORNEXT PRO SOLUTIONS. StorNext Pro Solutions STORNEXT PRO SOLUTIONS StorNext Pro Solutions StorNext PRO SOLUTIONS StorNext Pro Solutions offer Post-Production and Broadcast Professionals the fastest, easiest, and most complete high-performance shared

More information

Professional Services

Professional Services Professional Services The idirect Professional Services portfolio comprises multiple service offerings designed to optimize every idirect investment. Whether it s a basic satellite communications training

More information

CA IT Client Manager. Desktop Migration

CA IT Client Manager. Desktop Migration DATA SHEET: DESKTOP MIGRATION CA IT Client Manager Desktop Migration CA IT CLIENT MANAGER HELPS YOU INCREASE TECHNICIAN AND USER PRODUCTIVITY BY MANAGING AND PRESERVING USER DATA, SETTINGS AND PREFERENCES

More information

The Cloud. for Everybody While cloud solutions appeal to IT and the center, there is also an obvious appeal to the corporation overall. Win! Win! Win!

The Cloud. for Everybody While cloud solutions appeal to IT and the center, there is also an obvious appeal to the corporation overall. Win! Win! Win! tech line / dec 2012 Win! Win! Win! The Cloud Contact Center Has Something for Everybody While cloud solutions appeal to IT and the center, there is also an obvious appeal to the corporation overall. By

More information

Training Services Course Catalog TRAINING SERVICES

Training Services Course Catalog TRAINING SERVICES Training Services Course Catalog TRAINING SERVICES DESIRE2LEARN TRAINING SERVICES Desire2Learn will help you achieve your goals by teaching you how to use Desire2Learn products and develop more effective

More information

Solutions for Disaster Recovery Using Grass Valley Integrated Playout Systems

Solutions for Disaster Recovery Using Grass Valley Integrated Playout Systems APPLICATION NOTE Solutions for Disaster Recovery Using Grass Valley Integrated Playout Systems Alex Lakey and Guido Bozward February 2012 In mission-critical broadcast playout environments, the best practice

More information

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE WHEREVER YOU ARE IN THE LIFECYCLE OF YOUR

More information

IBM Tivoli Netcool network management solutions for enterprise

IBM Tivoli Netcool network management solutions for enterprise IBM Netcool network management solutions for enterprise The big picture view that focuses on optimizing complex enterprise environments Highlights Enhance network functions in support of business goals

More information

Autodesk Streamline 2008. Achieve maximum project visibility.

Autodesk Streamline 2008. Achieve maximum project visibility. Autodesk Streamline 2008 Achieve maximum project visibility. Achieve Maximum Project Visibility Accelerate your product development process. With the Autodesk Streamline on-demand collaborative project

More information

Managing and Maintaining Windows Server 2008 Servers

Managing and Maintaining Windows Server 2008 Servers Managing and Maintaining Windows Server 2008 Servers Course Number: 6430A Length: 5 Day(s) Certification Exam There are no exams associated with this course. Course Overview This five day instructor led

More information

Behind every great artist is an extraordinary pipeline

Behind every great artist is an extraordinary pipeline AUTODESK Integrated Creative Environment Behind every great artist is an extraordinary pipeline 2006 Universal Pictures; image courtesy Rhythm & Hues While working on The Fast and the Furious - Tokyo Drift,

More information

Maximize the power of your design tools

Maximize the power of your design tools 2014 Maximize the power of your design tools With Autodesk Subscription you always have access to the most current and powerful set of Autodesk software and services available What does Autodesk Subscription

More information

Customer FIRST Program Guide

Customer FIRST Program Guide Customer FIRST Program Guide Best-in-Class Software Maintenance, Support & Services Get Maximum Value from Your Assets with Avantis Software & Services 1 About Schneider Electric and Avantis Schneider

More information

QuickSpecs Microsoft Windows Server 2008

QuickSpecs Microsoft Windows Server 2008 Microsoft Windows Server 2008 is Microsoft's next generation operating system designed to be the most flexible and robust Windows Server operating system to date. Windows Server 2008 provides powerful

More information

PRIVATE CLOUD-BASED MEDIA WORKFLOW. StorNext 5 in the Cloud

PRIVATE CLOUD-BASED MEDIA WORKFLOW. StorNext 5 in the Cloud PRIVATE CLOUD-BASED MEDIA WORKFLOW StorNext 5 in the Cloud CONTENTS Where the Cloud Promise Fails for Workflows... 5 A Cloud Designed for Media Workflows... 7 An Ecosystem of Integrated Partners... 8

More information

Services. Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results

Services. Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results Services Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results Hospital Solutions Overview Hospital Solutions Backed by more than 20 years of strength

More information

PIVOTAL CRM. CRM that does what you want it to do BROCHURE

PIVOTAL CRM. CRM that does what you want it to do BROCHURE PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect

More information

Polycom Global Services

Polycom Global Services SUPPORT SERVICES OVERVIEW Polycom Global Services Support Services Polycom Global Services wants to help you select the best support option for your needs. We understand your decision will be based on

More information

Welcome to: GPS Fleet & Asset Tracking Solutions. Reseller Program. Local Fleet Management

Welcome to: GPS Fleet & Asset Tracking Solutions. Reseller Program. Local Fleet Management Welcome to: GPS Fleet & Asset Tracking Solutions Reseller Program Local Fleet Management Drive your sales to NEW HEIGHTS with the VehiclePath Reseller Program. Start driving your sales! TABLE OF CONTENTS

More information

Mobile technology for your world. 2 way paging

Mobile technology for your world. 2 way paging Mobile technology for your world 2 way paging Welcome to PageOne PageOne is the UK s leading mobile technology company. For 25 years, we ve been the pioneers of mobile messaging, providing award-winning

More information

Professional Services

Professional Services Professional Services convergence portfolio of services Introduction Today, the mission of the convergence team is to continually evaluate emerging technologies, evolve our skill sets and offerings, and

More information

SIP Trunking: A new voice in communications service

SIP Trunking: A new voice in communications service Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers

More information

HP Windows Server 2008R2 OEM licenses are available for purchase from HP or your local authorized reseller.

HP Windows Server 2008R2 OEM licenses are available for purchase from HP or your local authorized reseller. Overview Windows Server 2008 R2 builds on the award-winning foundation of Windows Server 2008, expanding existing technology and adding new features to enable organizations to increase the reliability

More information

STORNEXT PRO SOLUTIONS. StorNext Pro Solutions

STORNEXT PRO SOLUTIONS. StorNext Pro Solutions STORNEXT PRO SOLUTIONS StorNext Pro Solutions StorNext PRO SOLUTIONS StorNext Pro Solutions offer post-production and broadcast professionals the fastest, easiest, and most complete high-performance shared

More information

SOPHISTICATED COLLABORATION MADE SIMPLE. TELSTRA ivision AUDIO VISUAL ROOM SOLUTIONS

SOPHISTICATED COLLABORATION MADE SIMPLE. TELSTRA ivision AUDIO VISUAL ROOM SOLUTIONS TELSTRA ivision AUDIO VISUAL ROOM SOLUTIONS SOPHISTICATED COLLABORATION MADE SIMPLE Enhance your discussions and decision making with our range of fully managed audio visual and video conferencing solutions

More information

MyOfficePlace Business Critical Services Handbook

MyOfficePlace Business Critical Services Handbook MyOfficePlace Business Critical Services Handbook 1. Support overview Mission statement MyOfficePlace LTD. is committed to responding quickly to your inquiries. We will help you ensure that your IT environments

More information

Member Management Solution Software

Member Management Solution Software Member Management Solution Software Table Of Context 3 5 5-6 7-8 9 10 11 12 13 Introduction Features Management Web-Based vs Installed Member / Officer Benefits Live Demo 30 Day Free Trial Initial Setup

More information

Cisco Microsoft SQL Server Migration and Support Services

Cisco Microsoft SQL Server Migration and Support Services Cisco Microsoft SQL Server Migration and Support Services Enable Best-in-Class Databases on the Industry s Best-in-Class Server Cisco Data Center reference architectures for Microsoft SQL migration provide

More information

Course 2788A: Designing High Availability Database Solutions Using Microsoft SQL Server 2005

Course 2788A: Designing High Availability Database Solutions Using Microsoft SQL Server 2005 Course Syllabus Course 2788A: Designing High Availability Database Solutions Using Microsoft SQL Server 2005 About this Course Elements of this syllabus are subject to change. This three-day instructor-led

More information

Curriculum, Technology, and Services to Help Your District s Online Learning Program Thrive

Curriculum, Technology, and Services to Help Your District s Online Learning Program Thrive FULL-TIME SCHOOL PROGRAM POWERED BY FUEL EDUCATION CURRICULUM Curriculum, Technology, and Services to Help Your District s Online Learning Program Thrive For more than a decade, Fuel Education has been

More information

X_TRADER 7. The World's Most Powerful Trading Tool

X_TRADER 7. The World's Most Powerful Trading Tool X_TRADER 7 The World's Most Powerful Trading Tool Trading Technologies Trading Technologies International, Inc. (TT) develops high-performance trading software for derivatives professionals, including

More information

THE AVENTA PARTNER PROGRAM FOR FULL-TIME ONLINE EDUCATION

THE AVENTA PARTNER PROGRAM FOR FULL-TIME ONLINE EDUCATION THE AVENTA PARTNER PROGRAM FOR FULL-TIME ONLINE EDUCATION Curriculum, Technology, and Services to Help Your District s Online Learning Program Thrive Online Learning Solutions for Schools and Districts

More information

2016 Course Catalog. 2016 Course Catalog I 1

2016 Course Catalog. 2016 Course Catalog I 1 2016 Course Catalog 2016 Course Catalog I 1 PMU Where knowledge saves you money. Whether you generate, transmit, distribute, or consume electricity, today s energy market is more complex than ever. Schneider

More information

Simplify Your Windows Server Migration

Simplify Your Windows Server Migration SOLUTION BRIEF: ENDPOINT MANAGEMENT........................................ Simplify Your Windows Server Migration Who should read this paper Windows Server 2003 customers looking to migrate to the latest

More information

Leading the Way in Virtualization and Modernization From the Data Center to the Desktop

Leading the Way in Virtualization and Modernization From the Data Center to the Desktop welcome to entisys solutions Leading the Way in Virtualization and Modernization From the Data Center to the Desktop At Entisys Solutions, we know your enterprise is facing intense business challenges

More information

Juniper Care Plus Services

Juniper Care Plus Services Juniper Care Plus Services Service Overview In today s dynamic marketplace, organizations are under constant pressure to meet market demand while maintaining or increasing return on investment. IT departments

More information

Successfully managing geographically distributed development

Successfully managing geographically distributed development IBM Rational SCM solutions for distributed development August 2004 Successfully managing geographically distributed development Karen Wade SCM Product Marketing Manager IBM Software Group Page 2 Contents

More information

Intelligent Infrastructure Solutions. imvision. Infrastructure Management. Made Easy.

Intelligent Infrastructure Solutions. imvision. Infrastructure Management. Made Easy. TM Intelligent Infrastructure Solutions imvision. Infrastructure Management. Made Easy. Every network must be managed. The question is HOW? The vision: Business success that starts with better-managed

More information

Success Accelerator. Citrix Worldwide Consulting Solutions. Planning and Executing a Successful Go Live

Success Accelerator. Citrix Worldwide Consulting Solutions. Planning and Executing a Successful Go Live Success Accelerator Planning and Executing a Successful Go Live Citrix Worldwide Consulting Solutions i Table of Contents Introduction... 1 Communication... 2 Training... 3 Administrators and Help Desk

More information

Managed Service Plans

Managed Service Plans Managed Service Plans www.linkedtech.com 989.837.3060 989.832.2802 fax Managed Information Technology Services System downtime, viruses, spy ware, losses of productivity Are the computer systems you rely

More information

GV STRATUS The Next Step in Collaborative Workflows. Régis André Product Manager, STRATUS September 2011

GV STRATUS The Next Step in Collaborative Workflows. Régis André Product Manager, STRATUS September 2011 GV STRATUS The Next Step in Collaborative Workflows Régis André Product Manager, STRATUS September 2011 As user requirements and processes are evolving in media production, a software-based solution is

More information

www.allegrodev.com/allegro-u Training & Certification Allegro University

www.allegrodev.com/allegro-u Training & Certification Allegro University www.allegrodev.com/allegro-u Training & Certification Allegro University Two Types of Training Available Allegro training is available in a variety of training formats to provide students with flexible

More information

Red Hat Enterprise Linux open-source software services and support. Support solutions for an agile Linux industry-standard server environment

Red Hat Enterprise Linux open-source software services and support. Support solutions for an agile Linux industry-standard server environment Red Hat Enterprise Linux open-source software services and support Support solutions for an agile Linux industry-standard server environment Linux is on the move. Linux has emerged as a powerful, flexible

More information

Microsoft Enterprise Agreement. Program Guide

Microsoft Enterprise Agreement. Program Guide Microsoft Enterprise Agreement Program Guide 1 Table of Contents Enterprise Agreement Introduction...3 Enterprise Agreement Overview...3 Enterprise Agreement Benefits...3 Enterprise Agreement Program Features...5

More information

Unitrends, Inc. Software and Hardware Support Handbook

Unitrends, Inc. Software and Hardware Support Handbook 1 Unitrends, Inc. Software and Hardware Support Handbook Overview This Customer Support Handbook details support services, contact information and best practices for contacting Unitrends Support to ensure

More information

{ERP} Solutions. Can Your Staff Effectively Operate Your ERP Solution? plantemoran.com

{ERP} Solutions. Can Your Staff Effectively Operate Your ERP Solution? plantemoran.com plantemoran.com {ERP} Solutions Can Your Staff Effectively Operate Your ERP Solution? Plante Moran Introduction. Your company has invested significant dollars in your ERP software, so it s important to

More information

Where do you work? Where do you work?

Where do you work? Where do you work? Where do you work? The answer used to be the name of the company you worked for and assumed you worked in their office building. But today that question takes on a whole new meaning. Today, more and more

More information

Classroom Training Schedule

Classroom Training Schedule Course Date and Location Classroom Training Schedule 4.4 System Administration Date Location With this course you ll receive a comprehensive overview of the Vocera communications system, with details on

More information

TAMOnline. [Your business is good to grow.]

TAMOnline. [Your business is good to grow.] TAMOnline The Internet-accessed version of The Agency Manager, the insurance technology used by more agents and brokers than any other system in the insurance industry [Your business is good to grow.]

More information