1 FASHION LOGISTICS Passion for Fashion THINKING AHEAD MOVING FORWARD
2 Passion for customers Founded in 1871 as a family business, we are proud of our independence, our continuity and our entrepreneurial tenor. Over the years, we have grown into one of the largest international logistics providers. Today our network is represented by 443 offices in 157 countries. We have been working passionately on behalf of our customers for over 137 years. Our worldwide expertise and network make us a global player in logistics. We transport goods, data and above all know-how. Our extensive services are convincing: in addition to traditional shipping services via truck, rail, airfreight, sea freight and CEP services, we also offer individualized IT, recycling and industry-specific solutions such as fashion logistics. Hellmann Contract Logistics offers worldwide supply chain solutions along the entire value-added supply chain with solutions ranging from procurement management to disposal. Hellmann finds the optimum path for you and the best means of transportation so that you always have your goods at the point of sale on time. Extensive partnerships in Germany, Europe and throughout the world make us your reliable logistics partner both globally and close to home. For us, internationality not only means being at home in worldwide markets, but also the constant search for individualized solutions to meet the needs of our customers. Thinking ahead moving forward is our motto in our fourth generation. We continue to think ahead and actively shape the future through innovation, efficiency and custom-made logistics solutions.
3 Logistics for trendsetters Hellmann Fashion Logistics provides you with tailor-made logistics concepts, helping you to strengthen and develop your market position. All the data along your supply chain is treated confidentially as a matter of course. Additional value-added services such as: Fashion products are fast-moving and subject to a continuous process of change. The goods are generally time-critical and require sensitive handling this especially applies to hanging garments on long transportation routes. We have many years of expertise in dealing with hanging clothing from all relevant production locations, e.g. Asia, and in organizing the corresponding equipment. With customer-oriented and integrated IT tools, and with goal-oriented, predefined processes, we support and strengthen your competitiveness, e.g., through Extensive quality control Conditioning Warehousing Pick & pack Distribution of packaged and hanging goods allow our customers to focus on their core competencies, thus strengthening their position in the highly competitive fashion market. We use the strengths of our global Hellmann network and coordinate them to meet the special requirements and needs of the textile industry. Order management Event monitoring KPI reporting Unbiased supplier assessment Our inspection platform in Dhaka-Bangladesh, e.g., stands for further the expansion of value-added services in the sometimes difficult but important Asian regions.
4 Passion for Fashion We have specialized in transporting clothing for over 60 years, and are thus traditionally closely connected to the fashion and clothing industry. Hellmann Worldwide Logistics shares a passion for innovation and new trends with its clients in the fashion industry. We adapt to the rapidly changing needs of our customers as quickly as fashions change. On the path from production to the shop, we do everything possible to make buying from you a pleasure. Thinking ahead moving forward. We think ahead and are constantly searching for innovations and the latest logistical trends. Thus we annually invest particularly in new trend-setting IT solutions, which
5 are also a tailor-made fit for the needs of your clientele. We develop the right concept together with you. The fast pace of the fashion industry also drives us forward in the search for continuous improvements and innovations. We see ourselves as a reliable partner in meeting the global challenges of our creative and trend-setting clientele. Our greatest desire is to keep your customer-base as enthusiastic as ever. Changing consumer needs, short product cycles and the progressive globalization in procurement and distribution determine the fashion and lifestyle industry today. This requires dependable management of the worldwide textile process and value-added chains.
6 ecommerce & integrated fulfillment solutions Internet shopping has registered rapid growth for years, with fashion and clothing items such as shoes and accessories among the most popular product groups. Our fulfillment solution for the fully integrated linking of front-end and back end systems reduces door-to-door time, minimizes interfaces and ensures the highest possible transparency for you and your end-customers throughout the entire order, delivery and payment process. A highly up-todate in-shop choice of the physically available items is guaranteed. Extensive analyses and reporting rounds off the services and provides information on the range of products, buying behavior, etc. As Hellmann, and in partnerships and joint ventures with leading ecommerce service providers, we enable you to be a full service provider with our complete outsourcing program and to develop internet-based retailing and management of all partners and processes involved. The motto of the fashion industry also applies to ecommerce: speed sells! Our special solutions and competencies meet the challenges of the sensitivity of fashion items and the excitement of fashion shopping on the Internet.
7 Our services include: eshop setup and consulting eshop operations Content Reporting Fashion photography and item texts On-line marketing Affiliate programs Search-engine marketing and optimization Newsletter campaigns Vouchers Customer service at the site of operational-processing Warehousing Receipt of goods Quality control Labeling Order-taking Risk assessment Pick & pack Shipping Return management, handling and processing with image support Item scans Receivables management Payment, reminders, debt collection Extensive analyses and reporting
8 We are there for you. Challenge us. Zertifiziertes Papier aus nachhaltiger Forstwirtschaft Hellmann Worldwide Logistics, Inc. Hellmann Worldwide Logistics GmbH & Co. KG Hellmann Worldwide Logistics Ltd Spiegel Drive Suite F Europastrasse 1 G F Unit 2, Block A, Tonic Industrial Center, Groveport, Ohio Lehrte 26 Kai Cheung Road, Kowloon Bay Kowloon USA Germany Hong Kong Phone: Phone: Phone:
Our services for your success EVERY GOOD PARTNERSHIP DEPENDS ON AS A LOGISTICS PARTNER, WE ARE DIALOG. ALWAYS CLOSE TO OUR CUSTOMERS. Our customers can rely on us to know and understand their business.
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