SERKAN TURKELİ, PhD. Curriculum Vitae Informatics Institute, Istanbul Technical University, (0090)

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1 SERKAN TURKELİ, PhD EDUCATION Curriculum Vitae Informatics Institute, Istanbul Technical University, (0090) Ph.D. MSc B.S. Istanbul Technical University, Institute of Science and Technology, Major Concentration: Management Engineering Minor Concentration: Organization Theory Dissertation: Micro-Macro Agents and Structure Interaction in Formation and Change of an Institutional Field: Turkish Private Hospital Field Honors: Academic Excellence Award Istanbul Technical University, Institute of Science and Technology, Major Concentration: Management Engineering Minor Concentration: Strategic Management Honors: First student in ITU (240 years) history whom completed master program in one year, Academic Excellence Award University of Bahcesehir, Faculty of Engineering, Major Concentration: Computer Engineering- Honors: Academic Excellence Award, High Honor Certificate ACADEMIC WORK EXPERIENCE Istanbul Technical University, Computer Engineering and Biomedical Engineering (Graduate Program), Lecturer 2010-Present Bahcesehir University, Management Information Systems (Graduate Program), Guest Lecturer Sep Present Eindhoven University of Technology, Information Systems, Visiting Scholar Mar Sep Acibadem University, Healthcare Management, Lecturer, May Feb 2011 RESEARCH INTERESTS My research primarily focuses on the intersections of five topics: (1) Management Information System, (2) Management of Technology, (3) Medical Informatics, (4) Organization Theory, (5) Strategic Management and Strategic Healthcare Management

2 PUBLICATIONS Refereed Publications: [3] *Turkeli, S. (2013) A Model Proposal for Evaluating the Performance of Technology Supported Surgery Praxis of Otorhinolaryngology Vol.(3): (DOI: /kbbu ) [2] Kilic, G. Kacar, S. Pekpostalci,O. *Turkeli, S.(2011) Physiotherapy and Rehabilitation as A Profession: The Composition of the Profession and Defining Specializations For The Future of Profession Turkish Journal of Physiotherapy and Rehabilitation, Vol.22(2), p.134 [1]*Turkeli, S.,Ercek M. (2010) Designing a Capability-Focused Strategic Management Model for a Turkish Public Hospital: Learning from Failure Systemic Practice and Action Research, Vol.23(5),p (DOI: /s ) Under Review & Work in Progress: [3] Turkeli, S. XML as knowledge transfer proxy (submitted to Turkish Journal of Electrical Engineering & Computer Sciences) [2]Turkeli, S., Reijers, H., Kaymak, U. Designing the Global Integrated Health Information System Infrastructure: Content Analysis of Literature Information Systems Research (submitted) [1] Turkeli, S. Institutional Field Fashion: JCI Accreditation as a Management Fashion (To be submitted to International Journal for Quality in Health Care) CONFERENCE PRESENTATIONS (Paper presented at international congress, conference and published as full text in proceedings) [7] Calimli, O., Gönen, H.E., Eken, E.G. *Turkeli, S. Mining Level of Control in Medical Organizations ( accepted), 25th European Medical Informatics Conference, Istanbul, 2014 [6] *Turkeli, S., Kayhan F.T., Dirican C., Kaya, H. Measuring Technology s Effects on Healthcare Processes the paper presented at the annual meeting of The 13th International Special Topic Congress of the European Federation for Medical Informatics (EFMI),Prag, 2013 [5] *Türkeli, S., Tepe, M., Kaplan, K. What Makes an Organization Intelligent?, the paper presented at the annual meeting of 12th Yeditepe International Research Conference on Business Strategies, Istanbul, 2012 [4] *Turkeli, S.,Şahin H. Sustainable Competitive Advantage In Health Tourism : Bursa Case, the paper presented at the annual meeting of 4th International Congress on Health Tourism, Istanbul, /7

3 [3] Kan Z., Şahin H. *Turkeli, S., A Model Proposal for Measuring the Performance Of Nurses In The Specialized Nursing System, the paper presented at the annual meeting of 2nd International Congress on Quality and Performance in Healthcare, Antalya, 2010, p.3-11 [2]*Turkeli, S., Sahin H. How Can We Improve the Communication Quality between Doctor and Foreign Patient? the paper presented at the annual meeting of 22nd EFMI(European Federation for Medical Informatics)Antalya, 2009 p [1] Turkeli, S. Distance Learning System, Using Scarce Resources More Efficiently the paper presented at the annual meeting of Biltek (Science and Technology) International Informatics Congress, Proceedings CD, June 12-14, 2005, Eskişehir (Paper presented at national congress, conference or symposium, and published as full text in proceedings) [9] Turkeli, S., Özçelik G. Brand Community as a Strategy: Case Study Harley Owners Group HOG, 19th Management and Organization Congress, Canakkale, 2011 [8] Turkeli, S. Organizational Quality Measurement: War Or/And Peace Of General and Special To Organization Indicators, 9th Health Management Congress Cyprus, 2011 [7] Turkeli, S., Ölmez, F and Saatçioğlu, B. Analysis of Turkey Current Medical Tourism Strategy, 9th Health Management Congress Cyprus, 2011 [6] Turkeli, S., Kilic, G., Kacar, S., Pekpostalci, O. Physiotherapy and Rehabilitation as A Profession: The Composition of the Profession and Defining Specializations for the Future of Profession 3rd Physiotherapy Congress, Istanbul, 2011 [5] Turkeli, S. Leadership Skills: Do we need them for Dynamic capability?, 18 th Management and Organization Congress, Adana, 2010, p [4] Turkeli, S. Does JCI Accreditation a Management Fashion?, 8th Health Management Congress, Muğla, 2010, p [3] Turkeli S. The Accreditation Claim Building of the JCI Accredited Hospitals: Discourse analysis of Turkish Health Sector 7th Health Management Congress, Cyprus, 2009, p [2] Turkeli, S. Proposal for Business Intelligence as Decision Support System in Healthcare Organizations 6th TurkMIA (Turk Medical Informatics) Congress, Antalya, 2008,p.7-16 [1] *Turkeli, S.,Ozalp, H., Bas, S., Akal, U. Developing Strategic Management Model Based On Balanced Scorecard And An Application To Vakif Gureba Hospital: Action Research, 6th Health Management Congress, Bodrum, 2008, p (Book published at national level) [1] Turkeli, S., Flash MX 2004, Pcworld Turkey, /7

4 (Contributions to national or local written or visual media) [6] A Story and A method, [5] Explorer and Alternatives, [4] How Hackers Hack Bank Accounts, [3] Popular Hacking Methods, [2] Can Microsoft Listen You?, [1] Suse 10.0 PcWorld Turkey GRANTS&AWARDS & HONORS& CERTIFICATES RECEIVED Team Member of Technology Award Project, MKK, 2008 Team Member of First CMMI Level 3 Certification in Turkey, Havelsan, 2003 Financial Management, The Ass. of Capital Market Intermediary Institutions of Turkey, 2008 Microsoft Certified Systems Engineer (MCSE), Netron, 2005 High Honors (Academic Excellence Award), Bahcesehir University, Istanbul Technical University, Grants and scholarships for research and study Spread of Management Fashions in Peripheral Business Systems: The Role of Turkish Groups in Consuming, Adopting and Diffusing Six Sigma, (The Scientific and Technological Research Council of Turkey) ACADEMIC SERVICE Ad hoc Journal Reviews: Reviewer, International Journal of Medical Informatics 2012-present Reviewer, Systemic Practice and Action Research 2011-present MEMBERSHIP IN ACADEMIC ASSOCIATIONS European Federation for Medical Informatics Turk Medical Informatics SCHOLARLY CONFERENCE ACTIVITIES Local Organizing Committee Member, 25th European Medical Informatics Conference MIE 2014, Istanbul, Agu Organizing Committee Member, GenoFuture Conference, Istanbul, Mar Chair and organizer, of session Business Intelligence in Health Care YIRCoBS 12 (Yeditepe International Research Conference on Business Strategies), Istanbul, Jun /7

5 INFORMATION TECHNOLOGY SKILLS Business Intelligence/ Project Management: Oracle BI, Targit/MS Project, MS Visio, Mindjet Programming: C, C++, C#, Delphi, SQL Database Development/ Software Engineering: Oracle, SQL Server / TOAD, JIRA TEACHING EXPERIENCE Medical Informatics -Strategic Healthcare Information System (BYM 516E), MSc Biomedical Engineering Research Methods in Medical Informatics (BYM 513E), MSc Biomedical Engineering Quantitative Research Methods (ISL 5303), MBA Management Information System System Analysis and Design (ISL 5072), MBA Management Information System Data Analysis and Decision Making (ISL 5317), MBA Management Information System Business Process Management (ISL 5071), MBA Management Information System Management Information Systems (MHN 517), MSc. Engineering Management (part time) Project Management for Engineer (BLG448E), Undergraduate Computer Eng., Major Course Introduction to Optimization Methods- Operations Research (BLG 368E), Undergraduate Computer, Electronic Engineering, Major Course Introduction to Scientific and Engineering Computing (C) (BIL 105E, 104E), Undergraduate Electronic, Computer, Industrial Engineering, Major Course Introduction to Database Systems and Design 3 years Oracle experience (MKK, Havelsan, Innova) Knowledge Management and Business Intelligence, 4 years Business Intelligence consulting experience (MKK-Microstrategy, Innova- Oracle BI, Calik Holding-SAP CPM) 5/7

6 Decision Support Systems Design 4 years Business Intelligence consulting experience (MKK-Microstrategy, Innova- Oracle BI, Calik Holding-SAP CPM) Philosophy of Management Science (SBY 103), Undergraduate Healthcare Management (HCM), Major Course Taught at Acibadem University Management and Organization (SBY 104), Undergraduate Healthcare Management (HCM), Major Course Taught at Acibadem University Introduction to Healthcare Management (SBY 106), Undergraduate Medical Documentation and Secretarial Major Course Taught at Acibadem University Advanced Computer Information Systems (BIL101, BIL 112), Undergraduate Healthcare Management (HCM) and Physiotherapy and Rehabilitation Major Course and Acibadem University Operations Research Applications and Algorithms by Using Excel, Intermediate Excel, Advanced Excel, Data Analysis by Using Excel, Presentation Skill Development, Strategic Management, Business Intelligence and IT Supported Strategic Management Taught professionals from Turkey's top 500 companies (121 of them) PROFESSIONAL AND INDUSTRY EXPERIENCE INNOVA (Deloitte Technology Fast 50 Turkey 2006, 2007 Winner), Istanbul, Turkey Business Intelligence Solutions Consultant Conducted strategic management projects by using Oracle BI, Hyperion, Essbase Formulated the vision, mission, short and long-term strategic objectives for consumers Developed a strategic management model for healthcare domain and presented at 6th TurkMIA (Turk Medical Informatics) Congress by using Oracle BI Software used: TOAD, Oracle 10g, Oracle BI (Siebel Analytics) MKK (Central Registry Agency Inc.), Istanbul, Turkey System Development Consultant Designed and developed balanced scorecard for business performance improvement projects Designed business intelligence reports from the datawarehouse and tested by using TOAD Completed portal project Team member of Technology Award Project Software used: Microstrategy, Cognos, Hyperion, Oracle BI, Liferay, Oracle 10g, Liferay 6/7

7 Vakif Gureba Hospital, Istanbul, Turkey System Development Consultant Integrated the Balanced Scorecard (BSC) approach into a more conventional strategic management process Formulated the vision, mission, strategic audit and basic strategies within collective sessions Determined appropriate performance measure of performance control for each strategy and scorecard cluster with hospital staff Software used: Oracle BI, TOAD Calik Holding, Istanbul, Turkey System Development Analyst Prepared strategic plans and action plans Analyzed current state and defined KPI, objectives and strategies Developed balanced scorecard for business performance improvement projects by using SAP-CPM(Corporate Performance Management) Software used: TOAD, SAP CPM Armagan Kimya, Istanbul, Turkey Management and Reengineering Consultant Documented specific functional requirements Performed configuration and maintained documentation of the NETSIS / ERP implementation. Developed strategic roadmap to achieve transformation Software used: TOAD, Oracle, Mindjet PcWorld Magazine, Istanbul, Turkey Freelance Writer Created and managed pcworld.com.tr Published a book and 6 articles Software used: Dreamweaver, ASP Havelsan, Ankara, Turkey Software Engineer Developed Application using Java, Oracle Modeled UML diagrams using Rational Rose Team Member of First CMMI Level 3 Certification in Turkey Software used: C, Java, Oracle, Rational Rose 7/7

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