Meet Your Nationwide Technology Partner!

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1 Meet Your Nationwide Technology Partner! TIE NATIONAL, LLC 1723 Simms St. Aurora, IL Phone: Fax:

2 Make the Right Choice If you have an expanding business with multiple locations nationwide, chances are that standardizing, installing and maintaining technology is an ongoing challenge. At Tie National, LLC, we offer a simple, comprehensive, single-point of contact for managing telecommunications, data networking and other technology services. I can t imagine building out a clinic or managing an IT project without the assistance of Tie National, LLC. They took the time to educate me about the decisions that needed to be made and were the first to point out areas where I could save money, even if it meant they lost a sale. The team I worked with at TIE kept in close contact throughout each of my projects and continued to be there for us once the projects were completed. In the end, the value we received from Tie National, LLC was well worth the expense. Rich Ratkelis, Owner Massage Envy clinic OUR CLIENTS INCLUDE: Franchises Retail Corporations And more... TIE is there whenever you need support for your locations, whether it s an installation, a relocation across the country or troubleshooting everyday issues. TIE offers experienced, expedient support for companies who need: Resources to keep up with their locations rapidly expanding technology installation and maintenance needs Experienced coordination for moves and installation of technology at new or existing locations Help Desk services for supporting their existing technologies Customized, managed technology solutions programs to keep locations operating smoothly Our clients trust TIE to care for their technology with an expertly staffed Help Desk to provide 24/7 support, nationwide technician dispatches, and custom technology solutions designed to save them time and money. We manage our customer s technology, so they can concentrate on their core business! Services offered for your locations include: VOICE EQUIPMENT DATA NETWORKING & SECURITY AUDIO & VISUAL HELP DESK AUDITING & EXPENSE MANAGEMENT

3 At TIE we have a mission PARTNER WITH YOU and function as an extension of your internal technology support department(s). FREE YOUR LOCATIONS from their technology concerns so staff can focus on their core business. OFFER SUPPORT with live help and nationwide dispatch, 24/7. SAVE YOU MONEY by identifying and correcting inefficiencies while implementing programs that fit your budget. REPRESENT YOUR INTERESTS when collaborating with other service vendors at your locations OBJECTIVELY RECOMMEND PRODUCTS AND VENDORS (without obligation to any manufacturer) When we opened up our first Massage Envy clinic, we had the privilege of working with the Tie National, LLC team who helped orchestrate the process. They met with myself and several of my contractors on a weekly basis to make sure that we stayed on track and that every process was timed out correctly and completed accurately. Any issues that arose would be handled promptly by their team and they would keep me up-todate when needed. Donna Senatore, Owner Massage Envy clinic

4 How do we do it? With TIE s 5-step Path to Partnership! 1. COLLABORATION Collaboration is the key to functioning as a partner with you. We first seek to understand your business in order to identify challenges, pains and opportunities that can be overcome to meet the visions and goals of your company. We meet on the same page so we can write the next chapter of your success together. 2. DESIGN At TIE we understand there is no one size fits all plan for your technology. We create a plan specifically targeted to help you achieve measurable growth and advancement for your locations within your industry. 3. IMPLEMENTATION We call on our nationwide force of experienced professionals to reliably handle your installations and service. TIE seamlessly works with our vendors and yours to achieve results. We manage the project details so our clients can concentrate on their core business. 4. PROCESS IMPROVEMENT TIE s exemplary customer service doesn t end after the installation is completed. We collaborate with you further to help discover technological inefficiencies that can be corrected to save your company thousands of dollars. 5. CONTINUOUS SUPPORT Once we are working together as partners, we enhance your progress with our ongoing, single point of contact and 24/7 technical support. For the duration of our time together, we continue to monitor and offer appropriate technology solutions to keep your business running as efficiently as possible.

5 If you would like to see how TIE can create a time and money saving technology solution for your expanding business, contact us today at or info@tienational.com TIE NATIONAL, LLC 1723 Simms St. Aurora, IL Phone: Fax:

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