Answers to frequently asked questions Home to Home Relocation Service for the Over 50s

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1 Answers to frequently asked questions Home to Home Relocation Service for the Over 50s Q What does 50+ Relocation do? A: Fifty Plus Relocation is an independent Home to Home Relocation service. We will help develop an overall move plan, organise, sort and downsize especially for people who are over fifty. We communicate with family, solicitors and the persons you designate.. Q: Why should we choose Fifty Plus Relocation Limited? A: Our experience shows in our compassion and thoroughness. We have extensive experience of moving house and our backgrounds range from estate agency, property development, project management, the health industry and teaching. We listen. We invite you to please call us on and for a Free Initial Consultation hour (with a friend or relative if you choose). Q: What will I do with all those valuables and antique furniture that will no longer fit into my new home? A: We will help you sort through your possessions, arranging for donations, collection by an auction house and/or sale of items. Q: How will I sort my clothes? A: When is the last time you wore it? Does it fit? Do you like it? Will you wear it? Is it comfortable? How many duplicates do you have? These are the things to consider. Our Fifty Plus Relocation representative will work with you. Q: How will I sort the other things? A : First of all ask your relatives and loved ones do they want it? We recommend that you do ask the question but not force it onto them and respect their wishes. If they want it ask them to take it away. For other things when is the last time you used it? Does it have sentimental value? Or it is just stuff? Does it work? For hobby items Do you intend to continue with the hobby? We would sort with you for no more than three hours at a time. Our clients generally sit while we do the physical work..

2 Q: Do you select the movers or do we? A: We help you find a reputable moving company and be at your home to supervise the move. We will work with the moving company of your choice or we can recommend a moving company for you. We have a number of moving companies that we work with who will move your items carefully and quickly. The final choice is always yours. Q: How does it all work on moving day? A: Your Fifty Plus Relocation representative are there for keys points during the day. You can still live in your house. Last minute items in the bathroom, bedroom and kitchen are left for move day. We will also leave adequate lighting to ensure your safety. Q: How much will it all cost? A: From 50 an hour + optional, additional De-cluttering Sessions, Bespoke Services and expenses. 50+ Relocation offer a Free Initial Consult Hour (with a friend or relative if you choose) to evaluate the requirements of the job, formulate a plan and discuss associated costs. Q: Are your services free? A: We are a for profit company. Our fee is from 50 an hour + optional, additional De-cluttering Sessions, Bespoke Services and expenses. 50+ Relocation offer a Free Initial Consult Hour (with a friend or relative if you choose) to evaluate the requirements of the job, formulate a plan and discuss associated costs. 50+ works efficiently and we keep you informed along the way. Q: Are you insured? A: Yes. We are fully insured. All Fifty Plus Relocation representatives have excellent references and CRB checks. Q: What do I do with my pets? A: Fifty Plus Relocation will organise Kennels and Cattery bookings for you or if you prefer to be totally relaxed and would like to leave it to Fifty Plus Relocation to do everything, we can arrange a pet friendly Short Break UK holiday. Q: What do we keep until the last minute? A: Your money, credit cards, any prescription medications, your jewellery, your glasses, keys, your overnight bag with a change of clothes, slippers, thick socks, warm blanket, bedding (sheets, pillows, pillow cases, duvet, and cover), phones and phone charger, address book, notepad and pen, important papers and useful phone numbers, basic tools (screwdriver, hammer, torch), cleaning supplies (sponges, paper towels, rubber gloves, cleaning liquid), kitchen (snacks, drinks, bottled water, disposable plates and cups, tea, coffee, longlife milk and the kettle) and a folding chair. Have something cold for the crew to drink and perhaps some bought sandwiches. They will appreciate it. Also include whatever form of payment

3 the moving company requests and of course our business card with our telephone number.. Q: Can I still live in my home on the day of the move? A: Yes, but if you would like to leave it all to Fifty Plus Relocation to manage the total move, why not have a Short Break UK holiday. We can organise a relaxing place for you to stay. Q: What is most important? A: To start now! To start early call us on and for a Free Initial Consultation hour (with a friend or relative if you choose). Start doing everything that you cannot delegate. An hour or two a day is enough time to spend. Where would you like to live? What do you want? What must you keep? Q: I have lived in my home for 40 years and I think I need extra help with organising before my move, can you help? A: Absolutely! We at 50+ Relocation are here to hold your hand and guide you every step of the way. Our Fifty Plus Relocation representatives appreciate that it is an emotional time as well as a physical challenge for you. We offer de-cluttering sessions, we cover all the angles and arrange everything; source Professional Estate Agents, arrange for the pack and the unpack, plan and organise the complete move and welcome you to your new home. Our 50+ Relocation Welcome Pack offers a summary of community contacts which helps you settle in to your new surroundings.. Q: My son lives eighty miles away and is busy with his family and work commitments. I want to live closer to him because of my health issues. It would give me opportunity to spend more time with my grandchildren, but my son and his family do not have the time to sort out my move, can you help? A : Of course! Your Fifty Plus Relocation representative will do everything for you. A detailed action plan will be tailored to meet your individual needs; we will work with you every step of the way. We are compassionate and sensitive to each of our Clients particular situation. We will offer you our assistance with all the simple and the difficult aspects of your move whether you are downsizing, moving to a retirement village or to a new home to be closer to relatives or friends. Our help would include the basic tasks and the ones that are more complex and require much thought and consideration. We will take a pro-active role in communicating your needs to the persons you designate. More and more people are turning to Professional Organisers...

4 Q: I am 53 years old and recently divorced. As a result of this I have a large family home and garden that we lived in for twenty five years. Now, I have decided to downsize and would like to buy a smaller home that is easier to maintain which would also release some capital for me. Currently I work four days a week and do not have the time or the inclination to do this move on my own. Can 50+ Relocation help? A: Definitely. Our Fifty Plus Relocation representatives will help you de-clutter and help you deal with the emotional side of the transition by being there at all keys parts of your move. We will source Professional Estate Agents, get your home ready for sale and be there at important parts of the moving process. We can liaise with Solicitors on your behalf and even organise an Interior and Exterior Design service on your behalf. Q: My mother is going to a retirement village which has a much smaller living area for her. Can you help her decide what to take? I cannot help her as much as I would like to because I have health problems. A: We work with the staff to co-ordinate her move and obtain a floor plan of her new home. We measure her furniture and identify what she can comfortably take with her. We provide the help that you would like to give but cannot give right now. Q: I would like my parents to start thinking about selling their house before they have a health crisis. Can you help them with just cleaning out their house? How can I help them find a suitable new home? A: We help them start the process of sorting through their things. As they begin to feel the benefits of right-sizing or down-sizing their home, they may recognise the many benefits of starting to plan for the future, at a time while they are still able to do so, with the luxury of a relaxed schedule and good health. Fifty Plus Relocation researches and will help you source a suitable new home by introducing you to the correct professionals. Whether it is a new home or a retirement village, we are able to assist with the decision making process and are here to hold their hand, every step of the way. Q: My step-father died about 8 months ago. The house is now too big and expensive for my mother to stay in much longer. I know she is overwhelmed by dealing with all the paperwork related to his estate. To make it more complicated, this was a second marriage and his children need to be involved in sorting through his personal things. Can you help even if there is no move for about 6 months? A: Yes. We help by assisting your mother to the immediate concerns of the estate and liaise with her to sort out any other issues. If your step-father handled all the business aspects of their life together, it may be hard for your mother to assume all of that. We assist her in assuming that responsibility and interface with her advisors if needed. We help her start to think about moving and give her a structured plan to go through all the things in the house. As a neutral third party, we also develop a schedule to involve her step-children in sorting through their father s things so that everyone is involved at the outset, then your mother is able to move in an organised process at her own pace.

5 Q: What is Home Staging? A: Home Staging is the preparation of your home for sale, to give the best first impression to potential buyers. We work with you in your home to de-clutter possessions. 50+ Relocation can source Interior Designers when required as we offer a bespoke service to suit all your needs. The result can be less time on the property market and a higher selling price. Q: What does it mean to create a floor plan? A: 50+ Relocation will create a floor plan of your new residence. Once your new residence is found, we will help determine placement of furniture and accessories.. Q: This is a new start for this chapter in my life and I want to have all new furniture and furnishings and a garden where I can sit in the sun surrounded by flowers. Everything small but perfectly formed, can you help? A: Fifty Plus Relocation can source Interior Designers for you to choose from and we will work with them on your behalf so that your new home is turnkey ready. The same with Exterior Designers we will work with them on your behalf to your brief. Fifty Plus Relocation will project manage everything.. Q: After you leave, what is left to do? A: Nothing except relax and enjoy your new home! We feel that retirement or moving home and downsizing is time for you to care for yourself more and find that perfect maintenance free lifestyle and that should begin with your move. When we leave after the un-pack day, your bed will be made, your dishes will be put away and all your belongings will have a home in your new home. We will even organise the removal of the cardboard boxes and a place for the kettle!.. Q: Will you help me settle in my new home? A: Once you are in your new home, we will organise the unpacking, kettle on, bed made, a place to sit and help you become acquainted with your new surroundings. Our 50+ Welcome Pack will highlight a list of clubs, societies, essential shops, religious institutions, golf courses, post office, local authorities, doctors, dentists, kennels, libraries, community centres. Feet up and a huge sigh of satisfaction. It goes without saying that moving is a difficult time for everyone. It is hard to leave a home you have lived in for many years with all its memories. Moving is a transition and all transitions contain an element of loss. You are saying goodbye to a part of your life. Expect to feel some grief along with your excitement and anxiety. 50+ Relocation will do everything in its power to help you. We are here to hold your hand every step of the way. We look forward to working with you. Q: Do you manage Estate Sales and Probate house sale preparation? A: Yes, we will sensitively adapt our service to suit the family, relatives or Solicitor. We research, advise and liaise with professionals and organise the property on your behalf, so that the house presents well and is ready to sell.

6 Catherine Nightingale Director 50+ Relocation Helping you every step of the way HOME TO HOME RELOCATION SERVICE FOR THE OVER 50S Fifty Plus Relocation Limited 41, East Street, Cannington, Bridgwater Somerset, TA5 2HL Tel: Web:

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